Radiographic Chaperone Hospitals Directorate

Job Information

Working together for the Isle of Man

Isle of Man Public Service Careers

Deputy Radiology Manager

Job Description

Job Title: Radiographic Chaperone

Band: Band 2

Division: Radiology Department, Integrated Diagnostic

and Cancer Services Care Group

Job Evaluation Reference No: 0983v2/JE/17

Responsible to: Accountable to: Radiology Clinical Director

Reports to: Radiology Manger

Job Purpose

To provide support to the radiology team to maintain a smooth patient flow and high

standard of patient care. To assist in the care of patients whilst in the care of the Radiology Department.

Knowledge, training & experience required to do the job

No formal qualifications are required but the post holder must have good written and verbal

communication skills.

Organisational Structure

A copy of the organisational structure and its relevance to this role is shown below.

Radiology Manager

Superintendent Radiographer

Radiographic Aide

Radiographic Chaperone - This Post

MAIN DUTIES & RESPONSIBILITIES

TRAINING, EDUCATION & RESEARCH

PLANNING & ORGANISATIONAL SKILLS

COMMUNICATION

MANAGERIAL/LEADERSHIP

Organise own delegated daily duties. Arrange times for Ward patients to come to Department.

Provide information by explanation of often complex procedures, listening to the patients requirements in order to encourage compliance with the imaging process. Communicate with patient groups which include; elderly, children, mentally and physically handicapped persons and violent persons. Provide assistance and reassurance to patients awaiting examinations. Provide reassurance and receive information from relatives or carers. Consult radiography staff for advice with patients who are in pain or immobile. Pass on information relating to patient transfer to colleagues. Use telephone to contact wards e.g. patient’s appointment time and preparation instructions. To take part in meeting the needs of the patients under the supervision of a qualified health professional and working within the Hospitals policies, procedures and the philosophy of the department. To work collaboratively to provide a high standard of patient care. To have a working knowledge of hospital layout.

Duties and responsibilities will be assigned by the Superintendent Radiographer and may be changed depending on the requirements of the Radiology service. Radiographers will be available to consult with on a daily basis and provide direct supervision and training when required. Senior Radiographers will delegate other tasks on a daily basis. Ensuring all stock is rotated to utilise products efficiently.

Required to undertake mandatory training sessions which include; Moving and handling, Data Protection, Resuscitation training, Fire safety and Infection control. Complete competency documentation to enable safe practice in department modality. To participate in the departmental appraisal scheme and to utilise the hospital incident reporting system.

Generally assisting in the care of patients, including explaining procedures, changing requirements, helping and escorting patients or relatives as necessary. To safely transfer patients to the imaging department from other areas of the Hospital and to safely transfer them back. Transfer will involve using beds, trolleys, wheelchairs or on foot. To assist Radiographers, Assistant Practitioners or Radiologists to safely transfer and move patients during imaging examinations. Liaise with wards, porters and staff to ensure patients are scanned in a timely manner. Preparing the examination rooms before procedures. To chaperone and support patients in the department to ensure their comfort and safety. To act upon instructions given to help provide a safe, clean and comfortable environment. Maintain a high standard of cleanliness in compliance with the Hospitals infection policy. Accurately check patient’s identity before all Radiology examinations. To treat patients with empathy and respect at all times. To restock departmental areas as required reporting any shortages to the Superintendent Radiographer. Adhere to the Society of Radiographers ‘Code of Conduct’. E.g. patient confidentiality. Undertake additional training and duties to support the development of the service.

CLINICAL GOVERNANCE

SYSTEMS & EQUIPMENT

DECISIONS & JUDGEMENTS

CONFIDENTIALITY

HEALTH & SAFETY

It is the duty of all employees to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk. Employees will, therefore, refer any matters of concern through their respective line managers. Similarly, it is each person’s responsibility to ensure a secure environment and bring any breaches of security to the attention of their managers.

In the course of your duties you may have access to confidential material about patients, members of staff or other business of the Department. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and /or treatment of the patient. If you are in any doubt whatsoever as to the authority of a person or body asking for information of this nature, you must seek advice from your manager. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority having first been given. Failure to observe these rules will be regarded by your employers as gross misconduct which could result in disciplinary action being taken against you. In the case of information held on computer systems, you may be held personally liable if you in any way knowingly contravene the appropriate terms of the Data Protection Act 2018.

Organise own delegated daily duties. Assess a patient’s ability to undress for an examination and assist them. Decide if stock levels need replenishing in line with departmental procedure and advise the senior Radiographer.

Must be able to use and clean the following equipment:- Patient hoists to assist the moving of immobile patients. Imaging tables, wheelchairs and patient trolleys for the transfer of patients

Must be able to use the following equipment:

RIS (Radiology Information system) for booking out patients PACS (Picture Archive and Communication System) to check patient details and successful transfer of images. Ultrasound machine to enter examination details and select patient from the machine’s work list. If the work list is not available, manually enter patient details.

Required to undertake mandatory training sessions which include; Moving and handling, Data Protection, Resuscitation training, Fire safety and Infection control. Conform to Local rules regarding radiation protection e.g. the use of lead aprons using a screening procedure. Participate in the departmental appraisal system and utilise the hospitals incident reporting system. Conform to the Health and Safety at work act 1974. Conform to the Society of Radiographers Professional code of conduct, e.g. patient confidentiality. Be responsible for the safety of staff and patients. Report faults immediately to a senior member of staff.

I have read and agree with the content of this job description, and accept that the role will be reviewed annually as part of the development review process. Job Holder’s name (please print)………………………………………..

Job Holder’s signature:……………………………………………... Date ………………

Line Manager’s name (please print) ……………........................ Line Manager’s signature:………………………………………………. Date ………………

SAFEGUARDING

JOB DESCRIPTION AGREEMENT – Radiographic Chaperone

The Isle of Man is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects staff to share this commitment. Staff must work in accordance with all health and social care policies relating to safeguarding.

Frequently using caring and diplomatic skills when assessing a patients needs prior to and during Ultrasound and X-ray examinations

Provide physical assistance to patients requiring changing into gowns often with disabilities or an inability to communicate on a daily basis. The majority of the day is spent standing and walking and bending to assist patients. Cleaning of x-ray equipment and surrounding areas weekly and changing mattress sheets several times a day involves bending and lifting. Cleaning of Personal Protective equipment e.g. Lead Aprons Transfer of patients from trolleys, beds and chairs onto x-ray tables requires the use of safe moving and handling skills, using mechanical aids when required this takes place several times daily Possess keyboard skills for the entry of data into PACS and RIS Open and hold heavy lead lined doors frequently

Physical Effort

Mental Effort

Emotional Effort

Job Description Appendix 1

Physical, mental and emotional demands of the job and working conditions

Working Conditions

Agreement of above description

I have read and agree with the above description

Job Holder’s Name (please print) Date:

Job Holder’s Signature

Line Manager’s Name (please print) Date:

Line Manager’s Signature

Exposure to unpleasant odours and bodily fluids frequently throughout the day. Cleaning up of body fluids e.g. spillage from Barium Enemas in x-ray rooms and toilets. Taking patients to and assisting at the toilet. Moving from cold air conditioned areas to hot air conditions in the working areas. Working constantly in artificial lighting with little or no natural daylight. Exposure to verbal abuse from some patients A risk of physical abuse from patients who may be confused or disorientated. Be required to wear heavy lead aprons during fluoroscopy procedures. Approximate weight 3.9 kilograms - 5.2 kilograms. A risk of exposure to scattered ionising radiation, particularly during fluoroscopy procedures Often have to clean the equipment and floors if there has been a spillage of blood, for example using the recognised cleaning solution and using protective clothing. Under the infection control guidelines, dispose of contaminated waste e.g. contaminated sheets and ensure proper cleaning of the rooms and equipment.

Provide assistance and care to terminally ill patients undergoing Radiological Examinations. Reassure patients and relatives, occasionally under difficult circumstances Deal with violent, uninhibited or anxious patients in an enclosed area.

Person Specification

Job Title: Radiographic Chaperone

Department: Manx Care

Division: Radiology Department, Diagnostic & Professional Services

Division, Nobles Hospital

Band : 2

Attributes Essential (E)

or Desirable (D)

Method of

Assessment

Qualifications No formal qualifications are required, as full training will be given The personal qualities of the post require a sympathetic caring attitude to people combined with evidence of satisfactory experience in caring or clerical work Literate and numerate Good interpersonal skills Manual dexterity Pleasant demeanour Previous hospital working experience

E

E

E E E E D

Certificate

Experience Work place training is provided Good interpersonal skills Hospital based environment Health and safety Infection control Knowledge of hospital policies Previous experience working in a Radiology Department

E E E E E E D

Interview

Skills & Abilities Good written and verbal communication skills Ability to communicate with a wide range of people on a daily basis Ability to work as part of a multi-disciplinary team Ability to follow instructions and display a willingness to learn

E

E

E

E

Interview

Interview

Personal Attributes Confident, open, friendly disposition Highly motivated Awareness of limitations – follow protocols and procedures but be able to evaluate the need to consult with a senior colleague. Ability to empathise, negotiate and gain cooperation from all patients

E E E

E

Interview

Interview

Ability to deal with mental and emotional stress caused by traumatic situations Honest, trustworthy and reliable To be able to listen and respond positively

E

E E

Interview

Interview

Other Relevant Requirements Satisfactory Police Check Isle of Man Worker Physically able to carry out the requirements of the role

E E E

Application Pre-employment

Checks