r & d towards the b c a closer l e c p i a...expatriate assignments into long-term career paths,...
TRANSCRIPT
Working Papers
R & D
TOWARDS THE BOUNDARYLESS CAREER: A CLOSER LOOK AT THE EXPATRIATE CAREER
CONCEPT AND THE PERCEIVED IMPLICATIONS OF AN INTERNATIONAL ASSIGNMENT
by
G. K. STAHL *
E. L. MILLER** and
R. L. TUNG†
2001/76/ABA
* Assistant Professor of Asian Business at INSEAD, 1 Ayer Rajah Avenue, Singapore 138676. ** University of Michigan Business School, Department of Management, Ann Arbor, Michigan,
USA. † Simon Fraser University, Faculty of Business, Burnaby, B.C., Canada, V5A 1S6. A working paper in the INSEAD Working Paper Series is intended as a means whereby a facultyresearcher's thoughts and findings may be communicated to interested readers. The paper should beconsidered preliminary in nature and may require revision. Printed at INSEAD, Fontainebleau, France.
Toward the Boundaryless Career: A Closer Look at the Expatriate Career
Concept and the Perceived Implications of an International Assignment
Günter K. Stahl
INSEAD
Asian Business Area
SINGAPORE
E-Mail: [email protected]
Edwin L. Miller
University of Michigan Business School
Department of Management
Ann Arbor, Michigan, USA
E-Mail: [email protected]
Rosalie L. Tung
Simon Fraser University
Faculty of Business
Burnaby, B.C., CANADA, V5A 1S6
E-Mail: [email protected]
2
Abstract
Based on survey questionnaire data of 494 German expatriate managers on assignment to 59
countries, this study explored the nature of the expatriate career concept, the perceived impact of
an international assignment on career advancement and personal development, and the
effectiveness of corporate expatriate career management systems. The findings revealed that the
majority of expatriates view their international assignment as an opportunity for personal and
professional development and career advancement, despite perceived deficits in corporate career
management systems and a widespread skepticism that the assignment will help them advance
within their companies. The findings thus support the emerging notion of “boundaryless” careers.
The implications for theory and practice of international human resource management are
discussed.
Key words: expatriation, boundaryless careers, international human resource management
3
Toward the Boundaryless Career: A Closer Look at the Expatriate Career
Concept and the Perceived Implications of an International Assignment
Expatriate assignments play an increasingly critical role in the execution of international business
strategies and the development of global managers (Mendenhall, 2001; Stroh & Caligiuri, 1998).
However, despite their strategic importance, international assignments do not always enhance
managers’ careers. In a study of management succession in U.S. companies with annual revenues
in excess of $1 billion, over 93 percent of responding executives did not consider international
experience one of the top three criteria for promotion into the ranks of senior management (Tung
& Miller, 1990). As a consequence, managers are often reluctant to accept the offer of an
international assignment for fear that it may result in a negative career move (Selmer, 1998;
Tung, 1988).
Although relatively little is known about the long-term impact of international assignments
on managers’ careers, empirical research corroborates such fears. In a survey of U.S. companies,
while 65 percent of HR executives thought an international assignment had a positive career
impact, 77 percent of expatriates felt it had a negative effect on their careers (Black, Gregersen,
Mendenhall & Stroh, 1999: 193). A study of German expatriate managers found that respondents
perceived career-related problems, such as anticipated difficulties finding a suitable reentry
position, lack of long-term career planning, and inadequate advancement opportunities after
reentry, as the most troublesome problems in their international assignments (Stahl, 2000). In
fact, research has shown that the majority of returning expatriates feel their overseas assignment
had a neutral, and sometimes negative, impact on their careers (Adler, 2001; Hammer, Hart &
Rogan, 1998). Not surprisingly, a substantial percentage of expatriates resign upon return and
seek employment elsewhere; others become professionally unproductive and personally
4
dissatisfied because their companies fail to capitalize upon their overseas experiences (Black et
al., 1999; Caligiuri & Lazarova, 2001). Thus, from the individual manager’s point of view, an
expatriate career may appear as an increasingly unattractive and risky alternative (Selmer, 1998).
Then, why do managers continue to accept offers of international assignments? While few
systematic attempts have been made to examine the nature of the expatriate career concept, the
findings of a study conducted by Tung (1998) indicate that managers increasingly view an
international assignment as enhancing their internal, rather than external, careers. The emerging
notions of “internal” or “boundaryless” careers (Arthur & Rousseau, 1996; Parker & Inkson,
1999) suggest that managers value an international assignment for the opportunity it brings for
skill acquisition, personal development, and career enhancement, even though it may not help
them advance within their company.
The purpose of this study is to explore the nature of the expatriate career concept, in
particular the motivation of managers to accept an international assignment, and to examine how
the nature of the expatriate career concept affects International Human Resource Management
[IHRM] theory and practice.
Expatriate Career Transitions and the Management of International Assignments
There has been a tremendous increase in research dealing with the selection, training, career-
pathing, and repatriation of expatriates (see Black et al., 1999; Brewster, 1991; Dowling et al.,
1999 for reviews). However, relatively little is known about whether expatriates perceive an
international assignment as having a positive or negative impact on their long-term career
advancement and what motivates expatriates in their decision to accept an international
assignment.
5
In one of the first studies that had a closer look at the decision to accept an overseas
position, Miller and Cheng (1978) found that advancement in the organization hierarchy was the
primary motive influencing managers to accept an international assignment. Other important
motives were the appeal of increased pay, the opportunity to obtain greater job responsibility, and
the opportunity to improve one’s management skills and to gain international experience. The
results also suggested that there are certain risks associated with an overseas assignment,
including missed opportunities for advancement in the home office and difficulties finding a
suitable position upon return. The findings of a more recent study also found that managers
consider the opportunity to go abroad to be a mixed blessing (Yurkiewicz & Rosen, 1995).
International assignments provide expatriates with an opportunity to improve their general
management skills and intercultural competencies, assets important at higher organization levels
(Gregersen, Morrison & Black, 1998; Mendenhall, 2001). Some scholars and senior executives
even believe that international assignments are the “most powerful experience in shaping the
perspective and capabilities of effective global leaders” (Black et al., 1999, p. 2). Given that the
development of global leaders is key to success in today’s highly competitive and rapidly
changing global business world, one would expect that companies should reward managers for
pursuing an overseas assignment and developing an international perspective. Yet, empirical
research indicates that the majority of repatriates feel their international assignment had a
negative impact on their careers, and that the company does not value their overseas experience
and their newly acquired skills (Adler, 2001; Hammer et al., 1998).
Thus, there seems to be a discrepancy between the stated strategies of most companies to
internationalize their businesses and their actual IHRM policies and practices.
6
Toward the Boundaryless Career: A Closer Look at the Expatriate Career Concept
If companies usually fail to reward managers for acquiring international expertise and to integrate
expatriate assignments into long-term career paths, as the preceding literature review indicates,
why do managers accept an international assignment? To explain this apparent contradiction,
Tung (1998) suggested that for many expatriates, the internal career has taken precedence over
the external career. According to Schein (1996), the “internal” career involves a subjective sense
of where one is going in one’s work life, whereas the “external” career essentially refers to
advancement within the organizational hierarchy. For individuals pursuing internal careers, one’s
work life may no longer be perceived as a progression of jobs within a single organization.
Rather, individuals will move from one company to another to pursue the best opportunities for
their professional development. Thus, career progress comes not from intra-company hierarchical
advancement, but rather from inter-company self-development (Parker & Inkson, 1999). Under
this perspective, careers can be viewed as “boundaryless” (Arthur & Rousseau, 1996).
Tung (1998), in a survey of U.S. expatriate managers in more than 50 countries, found that
managers increasingly view international assignments as enhancing their internal, rather than
external, careers. Most expatriates surveyed were seriously concerned about repatriation, yet an
overwhelming majority of them perceived the international assignment as essential to their
subsequent career advancement either in their current organization or elsewhere. Further, most of
the expatriates in the sample viewed their overseas position as an opportunity to acquire skills
and expertise usually not available at home. These findings suggest that expatriates value an
overseas assignment primarily for the experience and the opportunities it brings for personal
development and career enhancement, even though it may not be with their current company. The
7
positive attitude that many expatriates have toward their international assignments, despite
problems with repatriation, support the emerging notion of boundaryless careers.
Other authors (Caligiuri & Lazarova, 2001; Inkson, Pringle, Arthur, & Barry, 1997) have
also suggested that “boundaryless“ careers are becoming the pattern for international assignees –
as with other high demand professionals, such as management consultants or information
technology engineers. Since international experience is a competitive asset that makes managers
more valuable for the external labor market, companies that do not provide adequate
opportunities for professional growth and career advancement upon repatriation may lose a
valuable human capital investment to a competitor (Caligiuri & Lazarova, 2001). Research done
by Black et al. (1999: 237) has shown that the retention of internationally experienced
professionals is in fact a major challenge for companies. These authors found that some European
and U.S. companies have lost between 40 and 55 percent of their repatriates within three years
after repatriation through voluntary turnover. The emerging notion of boundaryless careers
suggests that many of these repatriates have deliberately chosen to leave for a better job offer
elsewhere, and that they did not perceive the organizational exit as a negative career move.
Research Questions
Because of the exploratory character of this study, no hypotheses were generated. Instead, several
research questions were formulated to guide the empirical research process.
Previous research suggests that professional motives such as increased prospects of future
promotion and monetary considerations are the primary reasons influencing managers to accept
an international assignment (Miller & Cheng, 1978; Yurkiewicz & Rosen, 1995). Although this
research has increased our understanding of the expatriate job choice process, it has offered
relatively little insight into the personal and professional tradeoffs associated with the decision to
8
accept an international assignment, and the potential negative consequences of refusing such an
offer. Moreover, in light of recent findings that the expatriate career concept is undergoing
significant change (Inkson et al., 1997; Tung, 1998), previous research dealing with the motives
for accepting an international assignment may be outdated. Therefore, the following research
question was addressed:
Research Question 1: What motivates managers to accept an international
assignment and what factors influence them in their decision to go abroad?
Prior research has shown that there is a discrepancy between the stated strategies of most
companies to internationalize their businesses and their actual IHRM policies and practices.
Corporate expatriate management systems have been characterized as insufficient (Feldman &
Thomas, 1992), haphazard (Mendenhall et al., 1987), and irrelevant (Selmer, 1998). As a
consequence, expatriates may perceive a disconnection between their international assignments
and their long-term career plans. Therefore, a question can be raised as to whether expatriates
perceive corporate IHRM policies and practices, in particular those related to the development
and career-pathing of international managers, as enhancing their career advancement.
Research Question 2: Do expatriates perceive corporate IHRM policies and practices
as enhancing their career advancement? Are they satisfied with how their companies
approach the expatriation and repatriation process?
In explaining why managers continue to accept offers of international assignments, despite
the lack of systematic career planning in most companies, it has been argued that managers
increasingly view international assignments as a chance to enhance their internal, rather than their
external, careers (Tung, 1998). Accordingly, expatriate managers may value an international
assignment for the opportunities it brings for skill development and career advancement, even
9
though it may not be with the same company. Up to this point, however, few attempts have been
made to empirically examine the nature of the expatriate career concept and the significance that
the notion of boundaryless careers has in motivating managers to accept an international
assignment. Therefore, the following research question was addressed
Research Question 3: What is the nature of the expatriate career concept?
Specifically, are boundaryless careers becoming the pattern for international
assignees?
Method
Organizational Context and Sample Characteristics
In attempting to better understand what motivates expatriates to accept an international
assignment, whether they perceive corporate IHRM policies and practices as enhancing their
careers, and what the nature of their career concept is, we surveyed expatriate managers of 30
German companies in 59 countries. Among the companies were seven of the 20 largest German
firms. They represented a variety of industries, including electronics, cars, pharmaceuticals,
consumer products, and financial services. We selected expatriates of German companies for this
study because we were interested in exploring expatriate career issues in a non-U.S. sample.
Germany is one of the major economic players in the world, with large numbers of managers
working abroad. By studying expatriate career issues in a non-U.S. sample, it is possible to assess
potential cross-cultural differences when the findings are compared against those obtained from
U.S. subjects (e.g., Tung, 1998; Tung & Arthur Andersen, 1997).
A survey questionnaire, along with self-addressed envelopes for return, were sent to HR
executives working in the corporate head offices in Germany. The HR executives then forwarded
the questionnaires to the expatriates abroad. The completed questionnaires were returned directly
10
to the first author to ensure confidentiality of responses. Of the 1058 survey questionnaires
mailed, 549 were returned; 494 were usable, for a response rate of 47 percent.
As Table 1 indicates, the “typical” respondent in this study was a college-educated male,
between 30 and 40 years old, married, occupying a middle management position, had been posted
to a North-American, Western-European, or South-East-Asian country, and had been on the
expatriate assignment between 6 to 18 months. Since some of the research questions focused on
aspects of the expatriate job choice process prior to the international assignment (e.g., motives for
going abroad), the sample for this study was drawn from expatriates who had been posted to their
overseas locations no longer than two years. It was hoped that this group of expatriates would be
able to provide more reliable retrospective accounts of the job choice process prior to their
international assignments than expatriates who had been living abroad for many years.
Interestingly, the demographic profile of respondents suggests that there is a slow but
steady increase in the use of women in international assignments. In the early 1990s, less than 3
percent of German expatriates were women; this figure increased to 5 percent in the mid-1990s,
to 7 percent in the late 1990s (Stahl, 2000), and to 10 percent in the present study. A similar trend
has been observed for U.S. expatriates (Adler, 2001; Tung, 1998).
Table 1 about here
Instruments and Measures
Based on an extensive review of the expatriate career literature and previous research conducted
by the authors, a survey questionnaire was developed to examine expatriates’ attitudes toward
their international assignments and their experience abroad, including the perceived career
implications of an international assignment.
11
The survey questionnaire comprised five sections. The first section contained demographic
questions, including those related to spouse and family characteristics. The second section
contained questions related to the expatriate job choice process. A sample item in this section
presented expatriates with a list of motives for going abroad and asked them to rank order the five
most important considerations in their decision to accept an overseas assignment. The third
section contained questions regarding career expectations, including the perceived impact of an
overseas assignment on the career. A sample item in this section measured opportunities for
career advancement within the company. The fourth section contained questions related to
satisfaction with corporate expatriation policies and practices, including perceived discrepancies
between the company’s stated strategy to internationalize its business and its actual policies and
practices. A sample item in this section measured satisfaction with the compensation and benefits
package. The final section contained questions regarding repatriation. A sample item in this
section measured concern about reduced responsibility and autonomy upon repatriation.
In addition, expatriates were asked to respond to several open-ended questions. A sample
item asked expatriates if and why they believed that their international assignment had a positive
impact on their overall career. Responses to the open-ended questions were extracted from the
questionnaires and analyzed by using content analytical techniques.
Results
In this section, the findings of descriptive statistical analyses are presented to address the main
research questions under investigation.1
Expatriate Job Choice
The first research question sought to examine what motivates managers to accept an international
assignment and what factors influence expatriates’ career decisions. Table 2 presents the various
12
motives for accepting an international assignment, rank ordered according to their perceived
importance. The findings indicate that career-related motives such as opportunities for
professional development and future opportunities for career advancement are among the primary
reasons influencing managers to accept an international assignment. However, rather than merely
viewing the overseas assignment as a prerequisite for subsequent career advancement, the
findings suggest that expatriates also place a high intrinsic value on the challenge of living and
working overseas.
Table 2 about here
The notion of “intrinsic” motivation refers to the sense that something is worth doing it for
its own sake, e.g., because it is interesting and creates a learning opportunity, and not because it
is rewarded with money or praise (Deci, 1975). The expatriates in this study ranked “personal
challenge” – a clearly intrinsic motive – as the most important reason why they had accepted the
assignment. In contrast, monetary reasons were considered only moderately important in the
decision to go abroad. Interestingly, compared to U.S. managers who consistently rank financial
rewards as one of the top reasons for accepting an international assignment (Tung & Arthur
Andersen, 1997; Yurkiewicz & Rosen, 1995), German expatriates seem to put a higher emphasis
on intrinsic motives. This finding may be explained by the fact that most German companies
have reduced the sizes of compensation packages for expatriates in recent years.
Torbiörn (1982: 82) distinguishes between negative motives or “push factors“ that drive
employees toward an international assignment (e.g., dissatisfaction with the situation in the home
country) and positive motives or “pull factors“ (e.g., the expectation that an overseas assignment
could provide great satisfaction). In order to find out more about the “push factors“, expatriates
were asked whether they anticipated any negative consequences if they had refused the overseas
13
assignment. The findings revealed that 69 percent of respondents believed that a manager can
never or can only once turn down an international assignment without it negatively affecting
his/her subsequent career advancement; 61 percent believed that rejection of the job offer would
have limited their subsequent career opportunities within the company. Thus, although the
expatriates in the sample were positively and intrinsically motivated to go abroad, they also
anticipated serious negative consequences if they had refused the international assignment.
Satisfaction with IHRM Policies and Practices
Prior research has found that corporate IHRM policies and practices are often non-strategic and
ad hoc (Mendenhall et al., 1987; Selmer, 1998). Asked whether they see a discrepancy between
their company’s stated strategy to internationalize its business and its actual IHRM policies and
practices, 65 percent of the expatriates in this study felt there was such a discrepancy, while 35
percent said there was no such discrepancy. Table 3 summarizes the reasons given by those
expatriates who saw a discrepancy. Note that the percentage data likely provide conservative
estimates of the actual figures, because few expatriates provided more than one explanation. The
results indicate that a lack of long-term career planning and company support during the overseas
assignment are the most important reasons why expatriates perceive a discrepancy.
Table 3 about here
In order to find out more about the perceived career implications of an international
assignment, respondents were asked to indicate to what extent their company rewards its
employees for acquiring international expertise. Table 4 shows that respondents were rather
skeptical that their company will reward them for pursuing an international assignment, for
developing an international perspective, for developing a worldwide network of associates, and
for acquiring fluency in a foreign language. Expatriates who perceived a discrepancy between
14
their company’s stated strategy to internationalize its business and its actual IHRM policies and
practices were much more pessimistic that their company will reward them for pursuing an
international assignment, for developing an international perspective, for developing a worldwide
network of associates and for acquiring fluency in a foreign language than were respondents who
saw no such discrepancy. Apparently, expatriates who perceive corporate IHRM policies and
practices as non-strategic do so because they see a disconnection between their overseas
assignment and their subsequent career advancement within the company.
Table 4 about here
Given the prevailing doubts among expatriates that they will be rewarded for acquiring
international expertise, how satisfied are respondents with the way their company approaches the
expatriation and repatriation process? Table 4 indicates that the majority of expatriates in this
study were not very satisfied with how the HR department handled their overseas assignment,
especially the long-range planning of their repatriation. This finding is consistent with prior
research indicating that repatriation may be the most problematic stage in the expatriation cycle
(Adler, 2001; Hammer et al., 1998; Tung, 1998).
In order to find out more about the anticipated reentry difficulties of expatriates, several
items addressed concerns about different aspects of the repatriation process. Table 4 indicates
that relatively few respondents were concerned about different aspects of their repatriation, such
as career advancement, degree of autonomy and responsibility, size of the compensation package,
and opportunities for using the newly gained international expertise upon return. Thus, although
the majority of expatriates were dissatisfied with how their company approached the repatriation
process, many of them were relatively nonchalant regarding the outcomes of their repatriation.
15
There are several possible interpretations of this finding. First, the expatriates in the sample
had been on their overseas assignments for less than two years. Despite their dissatisfaction with
how the company planned for their reentry and future careers, it is plausible that they were not
highly concerned about repatriation at such an early stage of their overseas assignment. Second,
83 percent of expatriates were guaranteed a reentry position upon completion of the overseas
assignment. This figure is much higher than the 40 percent found in a study of U.S. expatriates
conducted by Tung (1998), who also found that most expatriates were seriously concerned about
repatriation. Having a guaranteed position upon return may have resulted in a higher degree of
job security and less concerns about repatriation. Finally, the changing nature of the expatriate
career concept may explain respondents’ nonchalance regarding their repatriation. Issues related
to the career orientation of expatriates will be addressed in the following section.
Expatriate Career Concept and Career Aspirations
In order to find out whether boundaryless careers are in fact becoming the pattern for
international assignees, expatriates were asked to indicate the likelihood that successful
performance in their current overseas assignment will advance their career within or outside the
company. Table 5 indicates that an overwhelming majority of respondents believed that their
international assignment will have a positive impact on future career opportunities among other
possible employers, while considerably fewer expatriates were confident that it will help them
advance within their current company. Also, expatriates were highly optimistic that their overseas
assignment will help them improve their professional and management skills, and they firmly
believed that it will enhance their intercultural skills as well. The finding that the vast majority of
expatriates viewed their international assignment as an opportunity for skill development and
16
future career advancement, even though it may not be with their current company, clearly
supports the notion of boundaryless careers.
Table 5 about here
Additional evidence comes from the finding that a considerable number of expatriates were
willing to resign upon return and seek employment elsewhere. Asked whether they would leave
their company for a better job in another firm, 51 percent of respondents said they were willing to
do so, whereas only 25 percent indicated that they were unwilling to leave their company. Given
the traditionally high loyalty of German professionals toward their employers, this finding
provides strong support for the notion of boundaryless careers. It may also explain why the
expatriates were only moderately concerned about career advancement upon return. Apparently,
respondents were confident that the demand for their international expertise on the labor market
was high and, therefore, they would be able to find better jobs elsewhere.
Additional insight into the expatriate career concept comes from responses to an open-
ended question. Respondents were asked to indicate to what extent they agreed with the statement
that their international assignment will have a positive impact on their overall career, even if it
does not enhance their advancement within their company, and to explain their answer in detail.
The findings revealed that 89 percent of respondents agreed with this statement, while only 11
percent disagreed. Table 6 indicates that expatriates who were confident that their international
assignment had a positive impact on their overall careers mainly believed so because they felt it
enhanced their personality development, enabled them to develop a global mindset, and enriched
their personal lives. In addition, many expatriates believed that an overseas assignment will help
them improve their managerial, interpersonal, and communication skills, and enable them to
17
create a valuable network of personal relationships. However, only few expatriates believed that
their overseas assignment will have a direct effect on their subsequent career advancement.
Table 6 about here
These findings suggest that expatriates perceive an international assignment as having an
impact on their internal career, to borrow Schein’s (1996) terminology, through the acquisition of
knowledge, skills, and experiences that are usually not available in the home country. Further,
expatriates seem to place a high intrinsic value on the overseas assignment per se, rather than
merely viewing it as a prerequisite for hierarchical career advancement.
Discussion
This study extended the current research on expatriation and repatriation in several ways. First,
while empirical research on the antecedents of expatriate and repatriate adjustment abounds, few
systematic attempts have been made to examine the career development aspects of international
assignments. This study focused on the nature of the expatriate career concept, in particular the
significance of “boundaryless” careers in motivating managers to accept an overseas assignment,
and explored how this notion of careers affects the attitudes of expatriate managers toward their
international assignments.
Building on prior research on U.S. expatriates (e.g., Feldman & Thomas, 1992; Tung,
1998), this study is one of the few to examine the career implications of international assignments
in a non-U.S. sample of expatriates. The findings clearly support Tung’s (1998) conclusion that
boundaryless careers are becoming the pattern for international assignees. Although the majority
of expatriates in this sample were clearly dissatisfied with how their company rewarded its
employees for pursuing an international assignment and how it approached the repatriation
18
process, they firmly believed that their overseas assignment will help them improve their
professional and management skills and enhance their careers, though not necessarily within their
current company. However, rather than merely viewing international mobility as a prerequisite
for subsequent career advancement, the expatriates placed a high intrinsic value on the overseas
experience per se, especially on the opportunities it brings for personality development and
enrichment of their personal lives.
Implications for Practice
One of the most striking findings of this study was the positive attitude that expatriates had
toward their international assignment, despite a widespread dissatisfaction with how their
company rewarded international experience and approached the repatriation process. While there
is a growing recognition that managers working for companies perceived to deal
unsympathetically with career development concerns will be more reluctant to accept offers of
international assignments (Selmer, 1998), the fact that expatriates place a high intrinsic value on
the overseas experience suggests that companies will continue be able to recruit capable
managers for international assignments in the future. However, this does not imply that
companies will also be able to retain these managers upon repatriation. This study found that the
majority of expatriates were confident that the demand for their international expertise on the
external labor market was high, and they were willing to leave their company for a better job
elsewhere.
These findings have important implications for IHRM practice. In terms of organizational
career development programs, the notion of integrating international assignments into logical
career paths seems to be the most critical variable in facilitating expatriation and repatriation
success (Feldman & Thomas, 1992; Oddou & Mendenhall, 1991). Organizational career
19
development programs and repatriation practices, such as managing expatriates’ career
expectations, providing career-path information, organizing participation in networking activities
that allow expatriates to stay in touch with key people in the organization, providing ongoing
coaching or mentoring, continuously reviewing performance during the international assignment,
and improving expatriates’ career self-management skills can facilitate the career-pathing and
repatriation of international managers (Caligiuri & Lazarova, 2001; Selmer, 1999). While well
meaning organizational career development programs and repatriation practices are necessary for
managing expatriates’ career expectations, there are preparatory activities and commitments the
organization must undertake. If the organization fails to meet these requirements, there is little
chance that its career development and repatriation programs will be able to successfully respond
to the growing boundaryless career orientation of expatriates and the increasing turnover rates
among repatriates.
If the organization expects to develop a well-meaning career development program and
implement effective repatriation practices several preliminary steps must be undertaken. It will
be critical for the IHRM function and management to seek a thorough understanding and
explanation to the following questions: (1) “Who is leaving or recently left, and who is staying?”
(2) “Are there professional and personal characteristics of those repatriates who are preparing to
leave or have left the organization within a year or two after repatriation which differentiate them
from their repatriate peers who have chosen to remain with the organization over the same time
period?” With a better understanding of the dimensions of repatriate turnover, the IHRM function
will be able to propose steps to rectify the problem. Typically turnover data are reported in the
aggregate and little attention has been directed toward a more fine-grained analysis of repatriate
turnover. Clearly some turnover upon repatriation is functional and beneficial to the firm because
20
the repatriate’s skills and experiences are no longer needed by the organization as it competes in
the global marketplace. Consequently, there may be no available job for the repatriate, and
termination is the best personnel decision for the repatriate and for the organization.
In other cases repatriate turnover maybe dysfunctional to the organization because it inflicts
a costly expense in terms of lost investment in human resources if the repatriates had been
members of the firm’s managerial and professional elite or if they had joined companies which
are considered to be the firm’s competitors in the global marketplace. Examples of dysfunctional
turnover if the repatriate had completed an assignment that was intended to: (1) develop his/her
leadership skills, (2) to groom him/her for high-level organizational assignments, or
(3) capitalize upon a unique combination of technical and interpersonal skills considered to be
critical to longer term organizational success (Caligiuri & Lazarova, 2001). An in-depth
understanding of who is leaving and who is staying will provide the basis for designing career
development programs and repatriation practices that will address the needs of repatriates who
are motivated by a boundaryless career orientation and whose skills and talents the organization
seeks to retain.
As Caligiuri and Lazarova (2001) forcefully argue, “honesty is the best recommendation
for building a repatriation system.” Organizational honesty in terms of the positive contribution
of international experience, requires the firm to be honest and forthright in terms of its personnel
decisions, positive expressions and actions of senior management and continuous support,
commitment and communication with its expatriates during and upon completion of their global
assignments. Lazarova and Caligiuri (2000), in a recent study of the antecedents of turnover
intentions among repatriates, found that rather than choosing any specific type of repatriation
assistance, repatriates rated visible signs that the company values overseas experience and that
21
international expertise is beneficial to one’s career as the most important element in the IHRM
system. Specifically the company’s leadership must aggressively demonstrate that it values
international expertise, and such experience will enhance one’s career advancement and prestige
within the organization. Unfortunately, only one third of the expatriates surveyed in this study
felt that their international experience was appreciated by their companies.
While well designed career development programs can be helpful in repatriating and
retaining managers after an international assignment, companies will not be able to capitalize on
the overseas experience of their workforce unless they have developed a truly global corporate
culture. As more and more companies are moving away from multinational organizations toward
more global ways to organize and manage, the development of global leaders is becoming
increasingly important for companies in order to succeed in the business world (Adler, 2001;
Stroh & Caligiuri, 1998). An effective way to develop this new breed of managers is to send them
on international assignments where they can assume a broader range of duties and improve their
general management skills and intercultural competencies (Gregersen et al., 1998; Mendenhall,
2001; Tung, 1998). As the findings about the changing nature of the expatriate career concept
indicate, companies need to do a much better job at leveraging and rewarding the global skills of
the managers in whom they have invested a lot of money during their international assignments if
they want to retain them upon repatriation.
Future Research
This study provided some new insights into the career development aspects of international
assignments. However, its inherent limitations have to be considered, as well as avenues for
future research. First, the results have to be replicated using different samples and research
methodologies to establish their generalizability. While the results corroborate those of a large-
22
scale study of U.S. expatriates (Tung, 1998), and, therefore, suggest that findings on expatriate
careers are to some degree generalizable across different national samples, future studies should
replicate and elaborate these findings by collecting data from nationally more diverse samples.
Second, quantitative studies that focus on hypothesis testing have to be combined with
more qualitative methodologies to better understand the changing nature of the expatriate career
concept. Because of the exploratory character of this study, no hypotheses were generated.
However, from the findings of this and other studies (e.g., Feldman & Thomas, 1992; Tung,
1998), as well as from theoretical research dealing with the changing nature of the expatriate
career concept (e.g., Inkson et al., 1997), it is now possible to derive hypotheses and empirically
test them. In addition, qualitative methodologies such as in-depth interviews and case studies
should be employed to find out more about the career implications of expatriate assignments.
Third, an interesting question concerns the career orientation of those managers who have
dismissed an overseas assignment because they believe it is not instrumental for the development
of their careers. Are those managers any less internally oriented in terms of their career
development than their expatriate counterparts? These questions can provide the source for future
investigations aimed at exploring other dimensions and complexities of the boundaryless career
orientation.
Fourth, from a broader perspective, non-work related issues such as family situation, dual-
careers, support of the spouse, etc., are important, yet understudied aspects of expatriate careers.
For example, the trailing spouse’s career orientation and job opportunities overseas may play an
important role in the decision to accept or reject an international assignment, and may also
influence the level of work performance and satisfaction overseas (Harvey, 1996). Future
23
research – and IHRM practice as well – would probably benefit from a closer examination of
non-work related variables that enhance or constrain expatriate careers.
Fifth, greater attention has to be devoted to the analysis of expatriate turnover.
Disaggregating turnover into functional and dysfunctional turnover based on the goals of the
assignment, the firm’s intention for assigning an individual to a global job and repatriate’s career
expectations will help to improve our understanding of the determinants of turnover and possible
organizational responses for coping with it. In-depth study and knowledge will contribute to the
construction of expatriate turnover models as well as insights and practical recommendations to
global corporations and their management cadres about how to manage the career expectations of
repatriates.
Conclusion
This study represents an incremental advance in terms of the perceived dynamics of expatriate
career development, and it contributes to an understanding of the internal or boundaryless career
notion. For the academic researcher interested in IHRM, the results of this study make two
contributions. First, rather than replicating what is known about how firms go about selecting
individuals for overseas assignments, this study examined expatriate perceptions concerning the
reasons why they accepted an overseas assignment. Given the results of this study, one can
conclude that at least with respect to this sample of German expatriates their career orientation
becomes an important factor in their motivation to accept an overseas assignment. Traditionally,
loyalty to the firm and blind acceptance of the firm’s decision had been the basis for acceptance
of the overseas assignment: the firm decided where and when an employee was to be assigned
abroad. This study indicates that for many of the expatriates the assignment was evaluated in
terms of what it would contribute to their personal and professional development and their
24
subsequent career advancement. Second, the notion of the boundaryless career concept of
expatriates provides new insights into the emerging body of knowledge on career orientations.
The basis for early and excessive turnover among repatriates has been expanded to include
the career orientation of the repatriate as another factor that contributes to repatriation failure.
Fortunately the firm can work on this problem, and it can seek to take corrective action to deal
with dysfunctional IHRM policies and practices. Some of the organizational actions have been
discussed earlier in the paper. For the firm it is important to know that there is something that it
can do, and that is to clearly demonstrate that it appreciates and values the expatriate’s experience
and that it will capitalize on that experience upon return.
Note
1 The results of additional data analyses (e.g., significance tests on the basis of region of
assignment, position level, and gender) can be obtained from the first author.
Acknowledgment
We would like to thank the editor and two anonymous reviewers of the Journal of World
Business for their helpful comments on an earlier version of this paper.
25
References
Adler, N. J. (2001). International dimensions of organizational behavior (4th ed.). Cincinnati:
South-Western College Publishing.
Arthur, M. B., & Rousseau, D. M. (Eds.), (1996). The boundaryless career: A new employment
principle for a new organizational era. New York: Oxford University Press.
Black, J. S., Gregersen, H. B., Mendenhall, M. E., & Stroh, L. K. (1999). Globalizing people
through international assignments. New York: Addison-Wesley Longman.
Brewster, C. (1991). The management of expatriates. London: Kogan.
Caligiuri, P. M., & Lazarova, M. (2001). Strategic repatriation policies to enhance global
leadership development. Pp. 243-256 in M. E. Mendenhall, T. M. Kühlmann & G. K. Stahl
(Eds.), Developing global business leaders. Westport: Quorum.
Deci, E. L. (1975). Intrinsic motivation. New York: Plenum.
Dowling, P. J., Welch, D. E., & Schuler, R. S. (1999). International human resource
management: Managing people in a multinational context (3rd ed.). Cincinnati: South-Western
College Publishing.
Feldman, D. C., & Thomas, D. C. (1992). Career management issues facing expatriates. Journal
of International Business Studies, 23: 271-294.
Gregersen, H. B., Morrison, A. J., & Black, J. S. (1998). Developing leaders for the global
frontier. Sloan Management Review, 40: 21-32.
Hammer, M. R., Hart, W., & Rogan, R. (1998). Can you go home again? An analysis of the
repatriation of corporate managers and spouses. Management International Review, 38: 67-86.
Harvey, M. (1996). Addressing the dual-career expatriation dilemma. Human Resource Planning,
19: 18-39.
Inkson, K., Pringle, J., Arthur, M. B., & Barry, S. (1997). Expatriate assignment versus overseas
experience: Contrasting models of international human resource development. Journal of
World Business, 32: 351-368.
Lazarova, M., & Caligiuri, P. (2000). Retaining repatriates: The role of organizational support
practices. Paper presented at the 2000 Academy of Management Meeting. Toronto, Canada.
Mendenhall, M. E. (2001). New perspectives on expatriate adjustment and its relationship to
global leadership development. Pp. 1-16 in M. E. Mendenhall, T. M. Kühlmann & G. K. Stahl
(Eds.), Developing global business leaders. Westport: Quorum.
26
Mendenhall, M. E., Dunbar, E. & Oddou, G. R. (1987). Expatriate selection, training, and career-
pathing: A review and critique. Human Resource Management, 26: 331-345.
Miller, E. L., & Cheng, J. L. (1978). A closer look at the decision to accept an overseas position.
Management International Review, 3: 25-33.
Oddou, G. R., & Mendenhall, M. E. (1991). Succession planning for the 21st century: How well
are we grooming our future business leaders? Business Horizons, 34: 26-34.
Parker, P., & Inkson, K. (1999). New forms of career: The challenge to human resource
management. Asia Pacific Journal of Human Resources, 37: 76-85.
Schein, E. H. (1996). Career anchors revisited: Implications for career development in the 21st
century. Academy of Management Executive, 10: 80-88.
Selmer, J. (1998). Expatriation: Corporate policy, personal intentions and international
adjustment. International Journal of Human Resource Management, 9: 996-1007.
Selmer, J. (1999). Corporate expatriate career development. Journal of International
Management, 5: 55-71.
Stahl, G. K. (2000). Between ethnocentrism and assimilation: An exploratory study of the
challenges and coping strategies of expatriate managers. Academy of Management
Proceedings, IM: E1-E6.
Stroh, L. K., & Caligiuri, P. M. (1998). Strategic human resources: a new source for competitive
advantage. International Journal of Human Resource Management, 9: 1-17.
Torbiörn, I. (1982). Living abroad: Personal adjustment and personnel policy in the overseas
setting. New York: Wiley.
Tung, R. L. (1988). Career issues in international assignments. Academy of Management
Executive, 2: 241-244.
Tung, R. L. (1998). American expatriates abroad: From neophytes to cosmopolitans. Journal of
World Business, 33: 125-144.
Tung, R. L., & Miller, E. L. (1990). Managing in the twenty-first century: The need for global
orientation. Management International Review, 30: 5-18.
Tung, R. L., & Arthur Andersen, Inc. (1997). Exploring international assignees’ viewpoints: A
study of the expatriation/repatriation process. Chicago.
Yurkiewicz, J., & Rosen, B. (1995). Increasing receptivity to expatriate assignments. Pp. 37-56 in
J. Selmer (Ed.), Expatriate management. Westport: Quorum.
27
Table 1 Demographic Profile of Expatriate Sample
Demographic variables Frequency Percentage
Gender male female
440 47
90% 10%
Age < 30 30-40 > 40
49 302 136
10% 62% 28%
Marital status married not married
317 170
65% 35%
Position level senior management middle/lower management professional/technical other
109 266 98 10
23% 55% 20% 2%
Region of assignment North-America South- and Latin-America Western-Europe Eastern-Europe South-East-Asia Africa and Middle East
163 38
119 43
105 17
34% 8%
25% 9%
22% 3%
Length of stay in host country < 6 months 6 months - 12 months 12 months - 18 months 18 months - 24 months
33 182 196 75
7% 37% 40% 16%
28
Table 2 Motives for Accepting an International Assignment
Motives Among five most important
Most importanta
Personal challenge 83% 39%
Professional development 78% 17%
Importance of the job itself 68% 22%
Future opportunities for advancement 61% 7%
Geographic location of the assignment 54% 4%
Monetary considerations 50% 5%
Anticipated job success 39% 2%
Normal career advancement pattern 21% 1%
Family considerations 18% 2%
Encouragement from spouse or partner 15% 1%
Encouragement from colleagues and superiors 6% 0%
Fear of restricted career opportunities within the home office 3% 1%
a Respondents were asked to rank order the five most important considerations in their decision to accept an international assignment (n = 435)
29
Table 3
Reasons why Expatriates Perceive a Discrepancy between their Company’s Stated
Internationalization Strategy and Actual IHRM Policies and Practices
Perceived discrepancy between strategy and IHRM policies and practicesa Percentage of Expatriatesb
Lack of career planning and support during the international assignment – Lack of long-term career planning and/or reentry planning – No systematic development of managers for international careers – Lack of company support during the international assignment
53%
IHRM policies reflect low degree or early stage of internationalization – Ethnocentric staffing and/or compensation policy – Top management is parochial and/or has no international experience – International experience is not valued/rewarded at corporate headquarters
30%
Deficits in implementing a global strategy – There is no visible/clear strategy to internationalize the business – There is a gap between statements of top management and actual practice – Speed of implementation of global strategy is too slow
17%
a Responses to an open-ended question were content-analyzed b Percentage data refer to sub-sample of expatriates who perceived a discrepancy and responded to the question (n = 242)
30
Table 4
Expatriates’ Perception of Corporate IHRM Policies and Practices
Perception of IHRM Policies and Practices Percentage of Expatriatesa
Rewards for International Assignment very little/ little extent
neutral very great/ great extent
Rewards for pursuing an international assignment 30% 33% 37%
Rewards for developing an international perspective 33% 31% 37%
Rewards for developing a worldwide network of associates 39% 31% 30%
Rewards for acquiring fluency in a foreign language 40% 36% 25%
Satisfaction with HR practices dissatisfied/ highly dissatisfied neutral satisfied/
highly satisfied
Pre-departure preparation for requirements of the new job 41% 33% 26%
Pre-departure cross-cultural training 42% 34% 24%
Compensation and benefits package 39% 26% 35%
Ongoing support during the international assignment 44% 32% 24%
Long-range planning of the repatriation 64% 22% 14%
Concerns about repatriation concerned/ highly concerned
neutral not/ not at all concerned
Career advancement upon repatriation 20% 23% 58%
Reduced responsibility and autonomy on the job 42% 22% 36%
Reduced size of compensation package upon repatriation 33% 21% 47%
Limited opportunities for using new knowledge and skills 37% 22% 41%
Spouse’s/partner’s job and career upon repatriation 30% 18% 52%
a Sample sizes vary between n = 441-465 for perceived rewards; n = 451-483 for aspects of satisfaction; and n = 318-474 for aspects of repatriation
31
Table 5
Perceived Impact of the Assignment on Career Advancement and Development
Perceived career impact Percentage of Expatriatesa
highly unlikely/ unlikely neutral highly likely/
likely
Advancement within the company 15% 26% 59%
Career opportunities among other possible employers 4% 7% 89%
Demonstration of professional or managerial skills 6% 9% 85%
Development of professional and managerial skills 5% 11% 84%
Development of intercultural skills 1% 4% 95%
a Sample sizes vary between n = 466-483 for different aspects of career development
32
Table 6 Reasons why Expatriates Believe that their International Assignment
will Have a Positive Impact on their Overall Career
Perceived positive impact of international assignment on careera Percentage of Expatriatesb
Enhances personality development and enriches personal life – Leads to a more mature personality and broadens the horizon – Reduces ethnocentrism, narrow-mindedness, and intolerance – Enables one to develop a global mindset – Forces one to take initiative and assume responsibility – Enriches one’s life in general
71%
Improves managerial, interpersonal, and communication skills – Enhances professional or managerial skills – Enhances interpersonal and communication competence – Enhances intercultural skills – Allows one to acquire fluency in a foreign language – Enables one to create a network of international contacts
34%
Directly affects subsequent career advancement – Leads to job offers from possible employers in the home country – Creates career opportunities in the host country or other foreign subsidiaries – Increases visibility for “headhunters” – Is an essential part of the Curriculum Vitae of any manager
15%
a Responses to an open-ended question were content-analyzed b Percentage data refer to sub-sample of expatriates who agreed with the statement, “Even if the overseas assignment will not enhance my career prospects within my company, it will have a positive impact on my overall career”, and who responded to the question (n = 295)