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    MARKET SURVEYFOR UNDERSTANDING VARIOUS ASPECTS FOR

    LAUNCHING A CAF IN AHMEDABAD

    A PROJECT REPORTON

    At Anil Products Limited,Ahmedabad

    BY: SACHIN MODI

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    IncludesIncludes

    Company ProfileCompany Profile

    ObjectiveObjective

    Project divided into Four Parts :-Project divided into Four Parts :-

    1.1. Consumer Survey for cafConsumer Survey for caf

    2.2. Malls & Hypermarkets surveyMalls & Hypermarkets survey

    3.3. Consumer Survey for Ice creamConsumer Survey for Ice cream

    4.4. Ice cream Parlour SurveyIce cream Parlour SurveyRecommendationRecommendation

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    ANIL PRODUCTS LTD.ANIL PRODUCTS LTD.

    It is a part of Lalbhai GroupIt is a part of Lalbhai Group

    It is a 60 years old organization.It is a 60 years old organization.

    Anil manufactures large range of products which areAnil manufactures large range of products which areused in textile, chemical, food, pharmaceutical, paperused in textile, chemical, food, pharmaceutical, paper

    & other industries in India.& other industries in India.Key Products :Key Products :

    StarchStarch

    Liquid GlucoseLiquid Glucose

    Dextrose MonohydrateDextrose Monohydrate

    Dextrose anhydroseDextrose anhydroseSorbitolSorbitol

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    OBJECTIVEOBJECTIVE

    Our objective is to identify a suitableOur objective is to identify a suitable

    market segmentmarket segment

    and understand their needs andand understand their needs andpreferences regarding the offeringpreferences regarding the offering

    and various aspects for launching a cafand various aspects for launching a caf

    in Ahmedabadin Ahmedabad

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    (A)(A) CONSUMER SURVEY FOR CAFCONSUMER SURVEY FOR CAF

    RESEARCH METHODOLOGYRESEARCH METHODOLOGY

    ObjectiveObj

    ectiveSources of data collection : PrimarySources of data collection : Primary

    Data collection method : Personal Interview MethodData collection method : Personal Interview MethodResearch Instrument : QuestionnaireResearch Instrument : Questionnaire

    Sample type : Service PersonsSample type : Service Persons

    Students.Students.

    Sample size : 350Sample size : 350

    Target Group : Upper classTarget Group : Upper class

    Upper middle classUpper middle class

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    CAF ANALYSISCAF ANALYSIS

    FREQUE NCY OF VISI

    53%

    25%

    16%6% once a week

    2-3 times a week

    more than 3 times a we

    once a month

    How frequently you visit a caf ?

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    What is preferred days of week to visit a caf ?What is preferred days of week to visit a caf ?

    PREFERRED DAYS OF WE

    33%

    33%

    34% Weekdays

    Saturday

    Sunday

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    What is preferred time slot to visit a caf ?What is preferred time slot to visit a caf ?

    PREFER RED TIME SL

    29%

    56%

    15%6 to 8

    8 to 10

    10 to 12

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    Which caf you prefer ?Which caf you prefer ?

    PREFERRED CAFE

    47%

    32%

    11%

    3%7%

    CCD

    MOCHA

    Upper crust

    New yorker

    TC

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    Rank the criteria which you consider whileRank the criteria which you consider while

    selecting a caf ?selecting a caf ?

    As per questionnairesAs per questionnaires

    Taste of foodTaste of food

    PrivacyPrivacyFun place to hang outFun place to hang out

    AmbienceAmbience

    Speed of serviceSpeed of service

    Variety of menu selectionsVariety of menu selectionsValueValue

    Portion sizesPortion sizes

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    What extras you want in a caf ?What extras you want in a caf ?

    OTHER ATTRACTIONS

    58%18%

    24% music

    TV

    Private partyspace

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    Would you like to visit a caf which starts itsWould you like to visit a caf which starts its

    operation in the morning ?operation in the morning ?

    64%

    36%yes

    no

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    RESEARCH METHODOLOGYRESEARCH METHODOLOGY

    ObjectiveObjective Sources of data collection : PrimarySources of data collection : Primary

    Research Approach : ObservationalResearch Approach : ObservationalResearch Instrument : QuestionnaireResearch Instrument : QuestionnaireSample type : Gallops MallSample type : Gallops Mall

    Vishal Mega MartVishal Mega Mart

    Himalaya MallHimalaya Mall10 Acres10 Acres

    Sample size : 4Sample size : 4

    (B)MALL AND HYPERMARKET SURVEY(B)MALL AND HYPERMARKET SURVEY

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    Average footfall takes place per hourAverage footfall takes place per hourat peak timeat peak time

    MALLS WEEKDAY SATURDAY SUNDAY AVERAGE

    GALLOPS 322 876 1522 906

    VISHAL 576 408 936 640

    HIMALAYA 816 1560 2500 1625

    10 ACRES 592 1512 2200 1434

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    PERCENTAGE OF PEOPLE VISITINGPERCENTAGE OF PEOPLE VISITING

    FOOD COURTFOOD COURT

    MALLS PERCENTAGE

    GALLOPS 23.38 %

    VISHAL 10.50 %

    HIMALAYA 7.19 %

    10 ACRE 6.31 %

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    RESEARCH METHODOLOGYRESEARCH METHODOLOGY

    ObjectiveObjective

    Sources of data collection : PrimarySources of data collection : Primary

    Data Collection Method : Personal InterviewData Collection Method : Personal InterviewMethodMethodResearch Instrument : QuestionnaireResearch Instrument : Questionnaire

    Sample type : Consumers of ice cream ParlourSample type : Consumers of ice cream Parlour

    Sample size : 300Sample size : 300

    (C) CONSUMER SURVEY FOR ICE CREAM(C) CONSUMER SURVEY FOR ICE CREAM

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    Rank the criteria for selecting iceRank the criteria for selecting ice

    cream ?cream ?

    TasteTaste

    FlavoursFlavours

    CreaminessCreaminessPricePrice

    PresentationPresentation

    TextureTextureConsistencyConsistency

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    Most preferred place to have iceMost preferred place to have ice

    cream ?cream ?

    MOST PREFERRED PLACE TO HAVE

    ICE CREAM

    21%

    25%

    27%

    18%

    9%Mall

    Restaurant

    Caf

    Home

    Others

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    Analysis of brandsAnalysis of brands

    PREFERRED BRAND(S)

    20%

    27%

    4%3%

    2%2%

    42%

    Natural

    Amul

    Havmor

    Vadilal

    Baskin robbins

    Kwality walls

    Others

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    BRAND/FACTOR ANALYSIS

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    0 10 20 30 40 50

    Price affordability

    Tas

    te

    Natural

    Amul

    Havmor

    Vadilal

    (Happinezz)Kwality walls

    Baskin

    Robbins

    MULTI DIMENSIONAL SCALE (MDS)

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    (D) SURVEY OF ICE CREAM PARLOUR(D) SURVEY OF ICE CREAM PARLOUR

    RESEARCH METHODOLOGYRESEARCH METHODOLOGY

    ObjectiveObjective

    Sources of data collection : PrimarySources of data collection : Primary

    Data Collection Method : Personal Interview & ObservationalData Collection Method : Personal Interview & Observational

    Research Instrument : QuestionnaireResearch Instrument : Questionnaire

    Sample Type : Selected Ice cream ParloursSample Type : Selected Ice cream Parlours

    Sample Size : 17Sample Size : 17

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    ICE CREAM PARLOURSICE CREAM PARLOURS

    Sitting space:Sitting space:11 to 32 persons11 to 32 persons..

    Peak time:Peak time: 7:00 p.m. to 12:00 p.m.7:00 p.m. to 12:00 p.m.

    Average storage time:Average storage time:1-2 days1-2 daysScoop size:Scoop size: 90 to 100 ml90 to 100 ml

    Displayed Flavours:Displayed Flavours:12 to 5212 to 52

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    Most preferred flavours:Most preferred flavours:

    We canWe can rankrankpopularpopularflavoursflavours in their order ofin their order of

    preference:preference:

    ChocochipsChocochips

    ChocolateChocolate

    VanillaVanilla

    Butter scotchButter scotch

    Promotional Schemes:Promotional Schemes: Currently,Currently, HavmorHavmor,,AmulAmulandandHappinezzHappinezz are offeringare offering buy 1 get 1 freebuy1 get 1 free scheme inscheme in 750 ml750 mlparty packparty pack..

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    RECOMMENDATIONRECOMMENDATION

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    For Location & LayoutFor Location & Layout ::

    Most lucrative segment is college goingMost lucrative segment is college going

    youth, so it is better to open a caf nearyouth, so it is better to open a caf near

    by college.by college.

    It is good to break up caf intoIt is good to break up caf into

    departments.departments.

    Caf starts operating fromCaf starts operating from

    morning.morning.

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    It is good idea to open caf havingIt is good idea to open caf having

    separate hookah bar.separate hookah bar.

    In malls, maximum footfall takes placeIn malls, maximum footfall takes place

    during 6 pm to 8 pm everyday, soduring 6 pm to 8 pm everyday, so

    advertisement should be done duringadvertisement should be done during

    this time.this time. Malls in residential areas enjoy largerMalls in residential areas enjoy larger

    footfall than otherwisefootfall than otherwise

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    For PromotionFor Promotion ::

    Newspaper Times of India & RadioNewspaper Times of India & Radio

    Mirchi is the most effective medium forMirchi is the most effective medium for

    advertisement.advertisement.

    Can sponsor someCan sponsor some contest or events incontest or events in

    collegescolleges..

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    THANKTHANK

    YOUYOU