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ncca July 2013 The official journal of the National Carpet Cleaners Association newslink Features: Soft Furnishing Pre-Treatments Carpet Cleaners Carnival

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Page 1: Ncca newslink july 2013

ncca July 2013

The official journal of the National Carpet Cleaners Association

newslink

Features:

Soft Furnishing Pre-Treatments

Carpet Cleaners Carnival

Page 2: Ncca newslink july 2013

Contents03

06

08

12

14

16

20

22

26

28

From the editor - The Carpet Cleaners

Carnival 2013

From the President

Stoneman’s Corner

Take care of your health with HMCA

Acid degradation on upholstery

Re-evaluating your customer base

Pre-treatment of soft furnishing fabrics

NCCA tour of Blickling Hall, Norfolk

Let Controlaccount Plc clean up your debts

Asbestos... still dangerous and still here!

H & S - Risks from carpet cleaning

The safe use of equipment

10

24

Published monthly by:The National Carpet Cleaners Association,62c London Road, Oadby, Leicestershire, LE2 5DH.Tel: 0116 271 9550E-mail: Website:

Nikki Law

Keith Robertson

Nikki Law

Paul Pearce

Keith Robertson

Nigel Lay

Glyn Charnock

Martin Johns

Denise Pitt

Rob Whitbread

Christian Ramsey

Billy Russell

Allan Simmons

[email protected]

www.facebook.com/NCCAFloorCarewww.twitter.com/NCCA_floorcare_

Editor

Editor in Chief

Design Editor

President/Technical Director

Vice President/Marketing Director

Vice President/Events Director

Member Liaison Director

Assistant Membership Director

Franchise Liaison Director

Corporate Liaison Director

Training Director

Co-opted Director

Co-opted Director

Opinions expressed in this publication are not necessarily those of the Association or it’s officers or members. Whilst every effort is made to ensure the accuracy of the statements within this publication, we cannot accept responsibility for any errors, or omissions, or matters arising from any clerical or printing errors, and whilst every care is taken of manuscripts and photographs submitted to us, we can accept no responsibility for any loss or damage.

newslink page 2

©Carpet Cleaners Association Ltd 1994 (Trading as the National Carpet Cleaners Association). No part of this Newsletter may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the Carpet Cleaners Association Ltd.

Page 3: Ncca newslink july 2013

newslinkpage 3

Nicky LawNewslink Editor

The Carpet Cleaners Carnival 2013e are pleased to announce the 3rd Annual

Carpet Cleaners Carnival (CCC), to be held Won 14th September 2013.

Following the overwhelming success of the

inaugural Carpet Cleaners Carnival in 2011 and the

expanded event last year, we are proud to again

offer an opportunity for the industry to get

together in an informal, yet still business-focussed

environment. This exciting event is open to

everyone within the industry, along with their

friends and families, and best of all… it's FREE to

attend!

As in previous years, the CCC will be held at

Wicksteed Park in Northamptonshire. With its

combination of facilities for both business and

pleasure, and its central location, Wicksteed has

proven to be an ideal venue for the Carpet

Cleaners Carnival.

The event, which will be held in the newly

refurbished Wicksteed Pavilion, provides an

excellent networking opportunity and includes an

exhibition populated by top industry

manufacturers, suppliers and advisors from within

and outside the Association. This year the

exhibitors will also have the facility to demonstrate

their equipment, so you'll be able

to see more working machinery

along with the chance of hands-on

testing.

For friends and family attending

the event there will also be a

number of 'other interest' stalls

within the Pavilion. These will

include things such as handbags, jewellery and the

beautifully decorated, delicious cakes which were

so popular last year.

There will also be the opportunity for children to

have their faces painted and an entertainment area

with fun activities, games and competitions to keep

your kids entertained whilst you browse.

Grounds and gardens

Wicksteed is a very popular day out destination for

families. It was one of the first Leisure Parks in the

UK and is also an English Heritage Grade II Listed

Park and Garden.

Within the grounds and gardens of Wicksteed

Park there is something for everybody to enjoy,

Wicksteed Park

Continued on next page

Page 4: Ncca newslink july 2013

including: an arboretum, lakeside area, a railway,

beautiful memorial gardens, a fairground and one of

the largest children's playgrounds in Europe.

Pets are welcome but dogs must be kept on a lead

at all times and are not allowed in the free

playground. However, there is a dog recreational

field next to the camping site where dogs may be let

off the lead.

Places to eat

There are various food outlets situated conveniently

throughout the park, so refreshments are always

nearby. All food is freshly prepared on-site and

ranges from Bistro dining to fast food and snacks.

There is also a licensed bar in the Park View Bistro,

which offers bar meals and a full children's menu.

But if none of that takes your fancy, you could

always bring your own picnic or barbeque food.

There are a number of picnic benches around the

Park for customers to use and there are also some

brick BBQ's at the far side of the Park, built for

customers to enjoy the most peaceful part of the

Park, next to the caravan site and dog exercise area.

However, be warned, these BBQ's cannot be pre-

booked and are available on a first-come first-served

basis.

For the kids (and the kids at heart!)

Owned and operated by the Wicksteed Charitable

Trust - the home of children's play - Wicksteed Park

boasts one of the biggest and best free playgrounds

in Europe, a fairground aimed at families with

young children (up to the age of fourteen years

old), racing cars, a lakeside area featuring water

chute, nautical jets and boats and the UK's busiest

narrow gauge railway.

Attendees will have FREE access to the park

grounds, play area and lakeside and the NCCA have

negotiated discounted rates for families wishing to

visit the fairground and feature rides. Wristbands

for the rides can be purchased on the day, but in

order to receive your discount you must present a

voucher.

So if you are bringing children, and are intending

to visit the fairground and feature rides, please

register numbers with the NCCA office and we will

either post or email your vouchers to you.

Parking

The NCCA have negotiated FREE PARKING for

Carnival attendees. Please register your attendance

with the NCCA office and we will forward you a

free-parking pass which you must display in your

windscreen.

Caravan and camping at Wicksteed Park

If you're tired following the day's events and you

don't fancy the drive back home, there's no need

to spend a fortune on accommodation because

Continued from previous page

newslink page 4

Page 5: Ncca newslink july 2013

Wicksteed offers a unique camping and

caravanning experience that everyone will enjoy.

You can pitch your tent or park your

caravan/motorhome in the Park's on-site camping

area, set in the tranquillity of the park's beautiful

grounds.

The campsite is fully equipped with

toilet/shower-block facilities and there are brick

BBQs close by, should you wish to barbeque your

own food.

Bookings for the campsite can be made by

phoning 01536 512475.

How to register your attendance at the event

If you would like to attend, please contact the

NCCA office on: or 0116 271

9550 to register. It is important that you contact the

NCCA office as soon as possible to receive your

FREE PARKING VOUCHER and your DISCOUNT

VOUCHERS FOR THE FAIR AND FEATURE RIDES!

We are very much looking forward to the event

and hope you will be interested in joining us again

this year.

[email protected]

newslinkpage 5

Wicksteed ParkBarton Road, Kettering

NN15 6NJ

The Event

The Venue

n Organised by the NCCA

n FREE Entry

n Open to Everyone

n Family Friendly Format

n Networking Opportunities

n Supplier Exhibition

n Supplier Demonstrations

n Hands-on Opportunities

n Equipment for Sale

n ‘Other Interest’ Stalls

n Fun Games and Activities

n Ideal Venue for Fun Day Out

n Beautiful Grounds and Gardens

n FREE Attractions

n Discounted Entry to Fair

n Camping Facilities On-Site

n Easy Access from Motorway

n FREE parking

Page 6: Ncca newslink july 2013

From the President Paul Pearce

newslink page 6

t's that time of year when

people take their holidays, or

at least some time off work; Imany of our clients certainly take

a break during the summer period

as their children have broken up

from school. This is great, as far as

getting to and from jobs is

concerned, because there are no

'school runs' causing extra traffic.

It means your scheduled time of

arrival is usually unhindered

unless, of course, you are like me

and take advantage of those extra

twenty or thirty minutes because

you think it will be quiet… and

then it all goes wrong.

The downside of the school break, of course, is

that your clients may not want their soft

furnishings cleaned while their children are at

home, choosing instead to wait until they have

returned to school. So, if this is the case, what do

you do? Well, you could try and obtain the work

that definitely will be available at this time of year,

for instance commercial cleaning. The obvious

place to look is the schools and colleges. Because

they close down for five or six weeks in the

summer it presents the perfect opportunity for a

thorough clean. In fact, you'd be amazed at how

many other premises also close down for a week

or two at this time of year.

Now, you are probably too late to chase the work

for this summer, as anyone that is running the

maintenance department of a large facility would

have already sorted out their cleaning

arrangements. However, that doesn't mean that

you shouldn't try contacting them.

So how do you find out which businesses will be

closing down and when? Well, your first port of

call could be to contact your local contract

cleaning companies. Many of them will have

information on business/commercial 'close

downs', as they will probably have been called in

to do the cleaning work. However, amazingly, a

large number of them do not do clean soft

furnishings themselves. So email or call them and

introduce yourself. Tell them what you do and how

you can help them. You may get a 'no' but you

never know unless you try.

Page 7: Ncca newslink july 2013

newslinkpage 7

You might find that the same contract cleaners also

look after the local schools, although the best thing

would be to contact the schools and colleges

directly. There are 24,000-plus schools and 300

colleges and universities in the UK, plenty of choice.

If you do decide to take on commercial cleaning,

however, do bear in mind that it is different from

residential or domestic cleaning in a number of

ways. For a start, the footfall in these buildings can

be phenomenal and the lack of daily maintenance

doesn't help. Also, cleaning commercial premises

during a 'close down' period could involve some

very long days and you may need to consider

taking on extra help to complete the work. It is

also worth remembering that low moisture

processes are generally the preferred method of

carpet cleaning in commercial premises. This is

because more often than not there will be a low

profile carpet or tile, which has been stuck to the

floor, and this will restrict airflow when wet

extraction is used. This doesn't mean that you

can't use wet extraction at all, just that you might

need to combine it with a low moisture process as

well. All something to take on board.

Finally, bear in mind that there may also be hard

floor surfaces that need cleaning too and it is not

just during the summer holidays that commercial

premises close down. Some businesses close

down at other times of the year as well. So get to

know these dates and plan your campaign well in

advance so that you can be available to carry out

the work when it comes in.

Page 8: Ncca newslink july 2013

newslink page 8

Unusual use of ceramic tilesf you are interested in the

unusual use of ceramic

tiles there are a couple of Iinteresting examples at the

National Trust owned,

Packwood House, in

Warwickshire.

Packwood House started off

as a timber-framed Tudor

farmhouse when John

Fetherston had it built in the

late 1550's. His family lived

there for three hundred years

so, as you can imagine, many

changes to the property took

place. After some ownership

changes in the late 1800's it became the property

of industrialist Alfred Ash and his son Graham

Baron Ash in 1905. After the First World War his

son, who liked to be known as Baron Ash, set

about altering the property to reproduce what, in

his view, a Tudor house would have looked like.

He had Georgian and Victorian alterations torn

out and went about acquiring original materials,

including oak floors, panelling and fireplaces from

other properties, to achieve his goal. He built a

long gallery to link the house with a barn, which

was altered to become a great hall. Nevertheless,

as it was a house that he lived in, he did make sure

there were modern fittings where appropriate

such as bathrooms.

One of these bathrooms is quite memorable

because of the considerable number of Dutch

Delft tiles. Over four hundred tiles were used, all

of which appear to be pre-used and quite old. It is

only since my visit that I learned I might have been

able to date them according to the depth of the

tile. Early tile from around 1580 could be as much

as 2cm thick but by around 1600 this was reduced

to 1.5cm and in the latter part of the 17th century

they were reduced to 1cm. By comparison a

modern machine-made Dutch tile will be only

0.50cm.

Dutch delft tiles started to be produced in the

16th century. It is suggested that Spanish, Moorish

influenced tilers inspired and taught Italian tilers,

some of whom moved with their skills to the

Netherlands. Before long, white tiles with blue or

purple patterns or illustrations were being

manufactured in a number of towns throughout

Keith Robertson

Stoneman’s Corner

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© K

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Page 9: Ncca newslink july 2013

newslinkpage 9

Continued on next page

the Netherlands and later these

skills were exported to other

countries, including England,

when Dutch artisans fled from

their homes during the eighty-

year war.

Delft tiles, also referred to as

Delftware, are most often found on fire surrounds

and belong to the history of architectural ceramics.

They are decorative, often depicting scenes or

activities, and have inspired study and collectors,

including Baron Ash. Although we generally think

of Delft tiles as being blue and white, they were

also produced in coloured 'polychrome' format. A

fireplace in the same bathroom contained a couple

of purplish painted tiles. Another example of this

colour can be seen in a fireplace in another

National Trust property, Thomas Paycocke's House,

in Coggeshall in Essex.

It may be that Baron Ash was influenced by the

Arts & Craft movements who, in the late 19th

century, advocated using handmade tiles and also

by the fact that Morris & Company (until the early

20th century) were selling Dutch made tiles. This,

coupled with the fact that Delft tiles had a history

that went back to Tudor times, may have

convinced him that this was a continuation of a

historically accurate idea, although used in a 20th

century setting of a bathroom. It certainly appears

that he went to the trouble of sourcing old tiles

rather than freshly made ones, although it would

be difficult to determine whether they all date

back to the 16th Century.

The second example of

the unusual use of ceramic

tiles at Packwood House is

quite different. The main

entrance to the house is up

a couple of semi-circular

steps (pictured). If you look carefully you will

understand these are presumably not original to

that doorway, as the height has been increased by

the stone mason inserting clay tiles, or paviors, to

raise the height. He also spread the diameter of

Page 10: Ncca newslink july 2013

newslink page 10

Continued from previous page

HMCA are delighted to offer NCCA members and their families their range of medical health cover and

related products. Hospital and Medical Care Association are specialists in offering voluntary benefits

exclusively to members of professional and trades associations and membership groups. They have over

thirty years’ experience dealing with over 700 Associations in delivering first class service at highly

competitive rates. They do not deal with the general public and do not advertise nationally. This simply

means that they can continue to offer reduced costs coupled with first class service.

Once you subscribe to any of their plans you automatically qualify for further discounts from their range

of Loyalty Benefits. These include leisure, hotels and magazine subscriptions. Details will be provided upon

joining and are enclosed in their Welcome Packs. HMCA also provide a FREE Medical Helpline which is

available 24/7 and provided by a team of professional experts to help you with any concerns or questions

you may have. All claims are dealt with efficiently and promptly by their experienced staff to ensure prompt

payment on your behalf.

On average, they have been proven to save up to 50% savings on similar plans. You

can visit their website for further details or call them in person. They will be more than

happy to speak to you and answer your queries.

For further information you can visit their website at or telephone

01423 866985 for an informal chat and details.

www.hmca.co.uk

the step by using tiles to pack out the diameter of

the curve. The tiles have settled in nicely and the

slightly larger steps allow you to comfortably enter

the house.

It is because ceramic tiles are such a versatile

way to cover surfaces that they can be found in

both modern and historic properties. There is also

an interesting collection of early tiles not far from

Thomas Paycocke's house in Coggeshall, in the

Grange Barn, once owned by Henry VIII - a

magnificent structure in its own right.

If you have already added tile cleaning as one of

your niche areas you may well get the opportunity

to work on some historic tiles. Certainly there are

plenty of Victorian Tiles in homes all across the

country, many of which are requiring attention.

Occasionally, if a house is being renovated, tiles

will have been hidden by glued-down vinyl or

carpets and the new owners will need a specialist

to bring the floor back to 'as near its original look'

as possible.

Sell yourself as a specialist and the rewards are

greater than if you hang back and describe

yourself as a cleaner.

Part of becoming a specialist is to build up your

knowledge, not only of what you can achieve but

also of the history and background of the products

you are working on. Visiting National Trust

properties is one of the ways you can do this.

Page 11: Ncca newslink july 2013
Page 12: Ncca newslink july 2013

newslink

cid degradation on

upholstery, curtains

and fabric wall Ahangings is a major problem in

that it can change the fabric's

appearance. For example, a

fabric can take on a darker hue

or look burnt. It is a slow

developing problem that can

discolour the fabric producing

an orange, brown or tan

appearance in uniform or

irregular patterns.

A cause of this is thought to be

acid treatment or acidic

fire and flame retardant

finishes applied to a fabric

which is then subjected to

fluctuations in

temperature, moisture,

sunlight and heat during

everyday situations. The

most vulnerable fabrics

are made from cellulosic

fibres, namely cotton, rayon and linen, along with

any blends including these materials.

Applied finishes and acid salts used in fire and

flame retardants affect cellulosic fibres. Problems

can arise in fabrics that contain duck down or

cotton batting, in the form of acid migration from

the face yarns, which discolours the fabric. Fire

and flame retardants have been a source of acid

burning problems for some time and it seems to

occur more in high quality and custom-made

soft furnishings. In cotton, rayon and other

cellulosic fibres, colour degradation occurs in

an oxycellulose tan-brown formation, this

type of damage can take several years to occur and

is very likely to be permanent.

The use of oxidising or reducing bleaches could,

with careful cleaning, lighten the fabric, however

at some stage the staining or darkening will re-

occur.

Unfortunately there are no tests to determine

acid degradation or colour damage problems prior

to cleaning, so be aware before you carry out your

cleaning schedule.

Acid degradation on soft furnishings Peter Collins (Honorary Member)

page 12

Page 13: Ncca newslink july 2013

First online only edition of Newslink!

The June issue of Newslink was the last printed edition you will receive. From this issue onward your monthly publication has become online only.

Every month you will receive an email

notification informing you that Newslink has been published online. You will be able to view your magazine by clicking on the links within the email and even download your own copy for your digital library.... freeing up valuable storage space in your office!

So, if your email address changes at any point, please email Nicky immediately on: [email protected] with your up-to-date details.

PLEASE NOTE: IF WE DO NOT HAVE YOUR CURRENT EMAIL ADDRESS YOU WILL NOT RECEIVE NOTIFICATION EACH MONTH WHEN NEWSLINK HAS BEEN PUBLISHED.

ncca July 2013

The official journal of the National Carpet Cleaners Association

newslink

Features:

Soft Furnishing Pre-Treatments

Carpet Cleaners Carnival

Member referral reportSince publishing a referral statistics report in

last month's Newslink there have been 81 recommendations for full members provided by the NCCA. This number is made up of 33 referrals from the NCCA office, 46 potential

customers contacting members direct through the website and 2 referrals to

members without an email address, which have been tracked by the office.

New NCCA Members

BCC - Bradleys Carpet CleaningPortsmouth, Hampshire

Fentons Carpet CareReading, Berkshire

Razzle Dazzle Cleaning Services LtdHenstridge, Somerset

Re-Nu Life LtdClacton on Sea, Essex

Deep Clean Eco SteamOld Colwyn, Clwyd

Clean N RestoreLechlaid, Gloucestershire

congratulations to alldelegates on the July c&U course!we are pleased to announce that we had a 100%

pass rate for the first times ever.well done everyone!

page 13 newslink

Page 14: Ncca newslink july 2013

newslink page 14

've recently had a couple of

experiences that demonstrate

exactly why I choose to focus Imy business on 'high-end' clients

and - if you don't already do the

same - may even lead you to re-

evaluate your own customer base.

The first involved a recent job in a

nice area of a nearby town, where

all the homeowners are reasonably

high-end with large detached

houses. I had previously cleaned

the carpets for this particular client

some years ago. On this occasion,

as I entered her living room I asked

how long the carpet had been down (I had

assumed that she'd changed the carpet fairly

recently as it looked immaculate). To my

astonishment she informed me that it was the

same carpet I had cleaned years earlier! But it's

what she said next that surprised me the most.

She asked “Do you think it will clean?”

Isn't that interesting? My perception was that it

looked as though it didn't require cleaning. Her

perception was that it may be beyond cleaning. I

thought to myself “How can I get more clients like

her?”

Contrast that with a man I visited for a

quotation a few years ago. After telling me on the

phone that the carpet was not really dirty or

stained, I made a home visit. His living room

carpet looked as though it had been left outside

in a skip all night in the rain!

Needless to say it was beyond

cleaning. But it was his perception

of the state of his carpet that

perplexed me most. And that's

often the case with the bottom

end of the market for carpet

cleaning.

The lesson here is that OUR

TARGET MARKET IS VERY

IMPORTANT. You cannot really

serve two ends of the market with

the same business. It's much

better to focus on high-end

clients. They have the money to

pay for quality and, in fact, demand it. And their

carpets are often much easier to clean because

they are maintained more regularly.

And there's another benefit to focussing on

high-end clients. I recently lost a regular carpet

cleaning contract with some commercial

premises, which I'd had for over five years (I'd

managed to clean the carpets when even a

national franchise was unable to get them clean).

I always cleaned additional areas at no extra

charge and came out to remove stains at no

charge on several occasions.

I was informed by phone that our contract was

ending. The reason? Their office cleaners were

now branching into carpet cleaning and they

wanted to give them a chance. No negotiation. It

was a done deal. This rarely happens with high-

David CokerRe-evaluating your customer base

Page 15: Ncca newslink july 2013

NCCA COURSESCarpet & Upholstery Cleaning 27th - 28th September22nd -23rd November

Spot & Stain Removal25th October

Health & Safety19th September

Carpet Cleaners Carnival14th September (Wicksteed Park,Northamptonshire)

NCCA courses held at NSPCC TrainingCentre, Leicester unless otherwise stated. Visit: www.ncca.co.uk for booking formsand further details.

IICRC COURSES (HERTFORDSHIRE)Carpet Cleaning Technicianwith Paul Pearce29th - 30th October

Held at Alltec Network, Royston, Hertfordshire. Tel: 01763 208222

IICRC COURSES (SURREY)Upholstery & Fabric Cleaning Technicianwith Adam Jankowski6th - 7th November

Held at National Flood School, Surrey. Tel: 01252 821185

Visit: www.iicrc.org

for further details on all IICRC Training Courses.

Upholstery & Fabric Cleaning Technician with Paul Pearce12th - 13th November

Applied Structural Drying Technicianwith Adam Jankowski19th - 21st November

Diary Dates 2013

end clients. If you do high quality work and look

after their best interests then they are just glad

they've found you and will use you again and

again.

By the way, the lady I mentioned with the

immaculate looking carpet paid just under five

hundred pounds for work that took just over three

hours… and the carpets were so easy to clean. She

has just written to me saying that she is delighted

with our service and will happily refer us to others.

Now, that's what I call an ideal client.

Page 16: Ncca newslink july 2013

Pre-treatment ofsoft furnishing fabrics

ne of the most important, yet most

ignored, items used in the pre-treatment

of soft furnishing fabrics is the agitation Oprocedure.

We usually talk about suitable hand tools or

appropriate chemical mixes but what about the

application and agitation of chemicals on the

fabrics.

Those of you who know me well will know that I

have a bit of a brush fetish (for cleaning purposes

that is!). I must have well over a dozen brushes in

my kit box - one for every conceivable fabric or

situation - and each one is invaluable at some

point. The thing with brushes is that they last for an

awfully long time (which is good), unless of course

you happen to leave a

favourite on site; this can

be quite annoying,

especially if you forget

exactly where you left it.

Over the years I have

disciplined myself to

operate from a central

workstation (a bit of

Flotex carpet) so that

when I finish with an

item, be it a brush or a pre-treatment spray, I

return it to the central point. There is very little

chance of forgetting it that way… you can only have

so many senior moments… it gets expensive.

I tend to use one of two methods:

1) Apply an appropriate chemical pre-treatment

with a hand-held spray unit (1 - 1.5 litre size with a

fine tip).

2) Apply an appropriate chemical pre-treatment

Getting the pre-treatment onto the fabric

Derek Bolton

using either a natural or synthetic sponge. Some

technicians prefer to use a hand-mitt or a micro-

fibre cloth. I have rather large hands so the latter

two are not suitable for me.

I can then add additional appropriate chemicals

as required using trigger sprays to prevent any

over-wetting.

1) Brushes:

There is an infinite variety of brushes available

Agitation bits and pieces

Page 17: Ncca newslink july 2013

Continued on next page

and I reckon I have most of them.

Be careful if you have some of the harsh, plastic

scrub brushes. They were fine on the old Dralon

fabric of yesteryear but the more delicate fabrics

require a gentler approach. Try some of the softer

horsehair brushes.

Be very careful when cleaning some of the

modern Viscose fabrics, as agitation with stiffer

brushes can sometimes severely damage the

fabric. There are smaller brushes for tamping

which are also suitable for the indented button

areas or pleats in the fabric.

I still have one of the old Holloway rotary

shampoo brush machines (see photos overleaf)

and 'yes', it still comes out on odd occasions. It's a

bit of a heavy beast but still does the job.

My old Von Schrader contra rotating brush

shampoo machine served me well for many a year

but has sadly now gone to a recycling plant.

Page 18: Ncca newslink july 2013

Continued from previous page

newslink page 18

Ph

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) ©

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My trusty machine2) Natural or Synthetic

sponges:

When using techniques for

some of the more delicate

fabrics, it is crucial that wetting

be minimised. The use of

sponges enables you to create

a foam that will allow a

maximum amount of active

detergent to contact, and hold,

within the soiled face of the

fabric with very little moisture

penetration. The appropriate

chemicals in this technique

should be a neutral pH thereby

eliminating the risk where pH

sensitive dyes may be an issue.

3) Hand Mitt:

These items look like small

carpet bonnets. A hand mitt

can be dipped into a shampoo

solution or as a follow up to a

light spray pre-treatment; this

enables a quick

preconditioning with complete

control of moisture.

4) Terry Towelling:

I use these absorbent cotton

towels after an extraction

process to remove any excess

moisture that is left; it also

enables me to see if I have

removed all the soil from the

fabric.

Check all chemicals prior to

use in respect of colour

bleed.

Check fabric colours for

crocking.

Check fabric for any pH

sensitive dyes.

Check for any pre-existing

damage.

There are others, but as a good

NCCA member you will be

doing these checks anyway…

won't you?

Reminders

Ÿ

Ÿ

Ÿ

Ÿ

Page 19: Ncca newslink july 2013
Page 20: Ncca newslink july 2013

newslink page 20

s we walked

from the car

park to the ASouth front of the

Jacobean Blickling Hall

it started to rain, it was

at that point we were

glad we hadn't booked

a tour of the

spectacular gardens!

We had, however,

booked two guided

tours of the house

before it opened to the

public, as there were

too many of us to be

accommodated

on a single tour.

Blickling Hall

was built on the

site of a medieval

hall in 1616 by Sir

Henry Hobart

(pronounced

Hubbard), but

there has been a

significant

building on the

site since before the Norman Conquest in 1066.

Blickling was the very first historic house

bequeathed to the National Trust by its last private

owner, Phillip the 11th, Marques

of Lothian, who died in 1940.

One of its claims to fame is that

Ann Boleyn was born there in

1505, although some historians

believe she was born at Hever

Castle in Kent, another of the

family's homes.

Paintings by Gainsborough and

furniture by Chippendale are

just a couple of names to drop in the vast array of

treasures housed at Blickling. Our first insight at

conservation came when our guide told us, as we

Glyn and Maureen Charnock

NCCA tour of Blickling Hall, Norfolk

NCCA member, Peter Jones, outside Blickling Hall

Keith Robertson at the on-site shop. They say a picture paints a thousandwords... Oh how true!

All

ph

oto

grap

hs

© G

lyn

Ch

arn

ock

Page 21: Ncca newslink july 2013

newslinkpage 21

entered the Chinese

bedroom, that the Chinese

wallpaper (hangings) made

from bamboo and linen had

been removed, cleaned and

replaced.

After a fire hydrant burst in

the attic a few years ago,

leaking gallons of water and

damaging the ceiling, a

lavishly painted ceiling

above was revealed which the last private owner

apparently didn't like, so had covered with

plasterboard!

A tapestry of Peter the Great, woven in 1764

and given to the 2nd Earl as a gift by Catherine

the Great, was so big that a room was built just to

be able to display it. This room has matching wall

hangings, ceiling and furniture in delicate pink

and an ideally suited Axminster carpet on the

floor.

There was so much to take in that it would have

been nice to have re-walked the tour route at

leisure, but our one-hour 'highlights' tours took

over an hour and a half, possibly because of

questions the guide couldn't answer - he did

spend quite a few moments frantically searching

through his notes! It's interesting that a bunch of

carpet cleaners can stump an expert on a historic

house tour! After meeting up with those who

went on the first tour, we only just had time for a

sandwich (in the pub of course!) before it was

time to set off to the National Trust Conservation

Studio where we got

to see the awe

inspiring processes

undertaken to

stabilise and preserve

the most historic,

irreplaceable carpets,

tapestries and fabrics

in the country.

Read all about our tour of the National Trust

Conservation Studio in the next issue of

Newslink.

Our tour guide in full flow

Crewel work footstool

Page 22: Ncca newslink july 2013

WIN A PLACE ON OURTRAINING COURSE!

Would you like to train as a floor sanding

professional? Well... this is your chance! Simply

identify what you think caused the stain (right) on

an oak kitchen work top and, on a less serious

note, what you think it resembles, AND YOU

COULD WIN A PLACE ON OUR FLOOR SANDING

COURSE - WORTH £395 + VAT! For your chance to

win, email your answers to Terry Guilford at:

[email protected]

COMPETITIONCOMPETITION WIN A PLACE ON OURTRAINING COURSE!

STILL NO WINNER!

HERE’S A CLUE: famine staining

e are pleased to inform you that the NCCA W is working in partnership with

Controlaccount Plc to help our members in dealing

with slow paying customers.

Controlaccount aim to collect your outstanding

accounts within a fourteen-day cycle to help

prevent further action by litigation, which is a

service they also provide should all else fail.

The NCCA have negotiated a preferential rate on a

no-recovery no-fee arrangement and so

Controlaccount are able to recover your outstanding

commercial accounts for 7.5% of whatever balance

is collected. In addition, if they can add LPA interest

and compensation (late payment act) to cover part

of recovery costs these fees will reduce to just 5%

commission charged on monies collected.

ŸA dedicated team of collectors with an expert

knowledge of commercial and consumer debt,

enabling them to collect your accounts with

Their service includes:

minimum disruption to you or

your business.

ŸFully automated systems to deal

with all queries you may have.

ŸOnline referral system for ease of notifying them

of any accounts you wish them to chase.

ŸOnline notification systems keeping you fully

informed of conversations they have had with

your customers.

ŸOnline reporting providing up-to-the-minute

information on all accounts placed with them for

collection.

ŸIn house legal system, should it be necessary for

legal proceedings to be issued, with the same up-

to-the-minute reporting facility allowing you, as

the client, so see exactly what point all

proceedings have reached.

For additional information please Contact Chris

Lisle on 0777 8776580

Company website:

[email protected]

www.controlaccount.com

Let Controlaccount Plc clean up your debts

Page 23: Ncca newslink july 2013

Train as a floorsanding professional

SUCCESSFUL COURSE COMPLETION PROVIDES OPTIONAL MEMBERSHIP TO

THE NATIONAL AFFILIATE NETWORK

WE’RE NOW TAKING BOOKINGS FOR OUR NEXT

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Page 24: Ncca newslink july 2013

Asbestos... still dangerous and still here!

until 2016 and the UK has the second highest

incidence in the world. All very interesting I hear

you say, but what on earth has this got to do with

the flooring

industry?

Well, about six

weeks ago a

colleague rang me

and asked if I had

ever sanded off vinyl

floor tiles. They were

in his daughter's

bedroom and he

wanted rid of them.

Spot the danger yet?

No, neither did he.

The fact is that in

properties built

before 1980, vinyl

tiles could contain

asbestos and, also, if

those tiles are 9”x 9”

there is a 95%

chance that they DO contain asbestos. Incredibly,

despite the fact that the Romans identified the

link between this naturally occurring mineral, and

the early deaths from respiratory disease of the

slaves who mined it, we decided to put it in just

about everything once the industrial revolution

kicked in. The dangers of asbestos were known for

centuries but unbelievably we didn't just use it

newslink page 24

Terry Guilford (The Ultimate Floor Sanding Co.)

n February 2012 my mother died of lung

cancer. This in itself was not too unusual

because it is, by far, the most prolific form of Icancer. Specifically

though - and this is

where it becomes a

little more curious -

she died of pleural

mesothelioma… blank

faces all round I am

guessing.

Ok, let's start to fill in

some of those blanks.

Her illness was caused

by asbestos, yet she

had never worked in

industry and, in fact,

was a carer for her

mother in her early life

and a carer for her

family in her later life

(as was common in

those times). As a

woman, her risk of contracting asbestos-related

disease was low, 1 in 60 for men but only 1 in 773

for women. Interestingly, however, the occurrence

of secondary contamination is actually higher in

women… I shall come back to that.

Whilst most forms of cancer are decreasing, the

incidence of mesothelioma is on the increase

(four-fold since the 1980s). It is not due to peak

Page 25: Ncca newslink july 2013

newslinkpage 25

where it was essential (to be fair there weren't

insulating alternatives for many years) we actually

chose to put it in where there were alternatives

we could have

used.

Its usage peaked

in 1963, until

eventually blue and

brown asbestos

were banned in

1985 and white asbestos

in 1999. In the flooring

industry, vinyl sheeting,

vinyl tiles, the adhesives

and mastics to fix them,

the backing papers and

the damp proof

membranes underneath

them can present

problems. If you leave

these products alone they

are considered benign, but cutting, sawing or

sanding them not only endangers health but may

be illegal, (see

http://www.hse.gov.uk/asbestos/essentials/index

.htm) and this is where I come back to my earlier

point about secondary contamination. If you have

no regard for your own health then that is your

choice but please consider the health and

wellbeing of those around you. One of the

theories put forward for my mums death was that

she breathed in a fibre (it only takes one) from

her father's overalls when she was a child (he was

a plumber) and fifty-odd years later it killed her.

They wouldn't have been aware of the dangers in

those days, but we are.

I am sure you'll appreciate why this subject is so

close to my heart. Indeed I was asked to write this

article on several occasions but felt I wasn't

qualified. The information, however, is out there

and very accessible (even down to the names of the

companies prosecuted for breach of the legislation,

if you work in public buildings don't add your name

to the list). My colleague, once alerted to the

danger his tiles potentially

posed, was quickly able to

access the specific

information he needed

and take the required

action.

If you work in any

industry where you MAY

come into contact with

asbestos you are legally

obliged to undergo

awareness training.

Remember: asbestos

contamination is

usually recognised

many years after it

has occurred, by

which time it may

have caused an

illness for which there is currently NO CURE.

Sources:

Article written in memory of Ruby Guilford

www.asbestos.com www.mesothelioma.com

www.hse.gov.uk/asbestos

Page 26: Ncca newslink july 2013

newslink page 26

H & S - risks from carpet cleaning Steve Scotter

oes health and safety scare you? If it does, D don't despair, just keep it simple.

Carpet cleaning, carried out by a skilled technician,

should be low risk so long as attention is paid to

the workplace and the task in hand.

Self-employed technicians need to concentrate

on earning a living, which can make Health and

Safety regulations seem like an inconvenience, but

if you work to simple systems it can be easy to

comply with the regulations.

1) Manual handling

If you're self-employed you need to take care with

lifting, i.e. straight back, do not twist when lifting

etc. If you employ technicians you will

need a company manual handling

policy and the technicians must

be trained in manual handling

otherwise it could be very

difficult trying to

defend a claim

against your

company.

2) Electric shocks

In the UK we

have one of the

most dangerous

electrical

supplies; a 240 volt electrical shock can kill in 55

milliseconds. The consumer unit circuit breakers (if

fitted) will not protect you as they do not work

Steve Scotter was a carpet cleaner and a member of the National Carpet Cleaners Association

for many years. He now works for NCCA Corporate Member, Hydro-Dynamix Ltd, as a NEBOSH

qualified Health and Safety Manager.

Main risks from carpet cleaning

1) Manual handling.

2) Electric shock.

3) Slip hazards from damp cleaned surfaces.

4) Trip hazards from hoses and electrical leads.

5) Exposure to chemicals and hazardous substances.

Page 27: Ncca newslink july 2013

newslinkpage 27

quickly enough. You should fit Residual Circuit

Devices (RCD's) to all your equipment. PAT testing

is not a legal requirement, however there is a legal

requirement for maintenance of electrical

equipment at work

and one way to prove

that electrical

equipment is being

maintained is to have

items PAT tested.

3) Slip hazards

Restrict the work area

from residents and

pets. Warning signs

should be used, but

why not have signs

fitted to the sides of

equipment where

possible. Preferably

you should dry carpets

whilst you are onsite.

4) Trip hazards

Re-route cables and hoses wherever

possible; keep your workspace tidy as

work progresses.

5) Exposure to hazardous substances

The regulations covering this are the:

Control of Substances Harmful to

Health regulations: COSHH 2002.

You must not expose people or

technicians to harmful substances; this applies to

all substances not just chemical usage.

When using chemicals always follow the MSDS,

never mix chemicals.

Asbestos: Many carpet cleaners will probably not

come into contact with asbestos or Asbestos

Containing Materials (ACMs). However, if you carry

out flood restoration work you could come into

contact with asbestos, or

ACM's, and therefore there

is a legal requirement for

technicians to be trained in

asbestos awareness and

have refresher courses

every twelve months.

If you employ less than five

people you still need to

carry out a risk assessment,

but it does not have to be

written down. However, if it

is not written down how

can you prove it should

someone be injured? Take a

few minutes to write down

the risks and control

measures required.

Please be careful in your daily work,

unfortunately there are some people

out there that are looking to make

personal injury claims, don't be the fall

guy. (Next month: Asbestos in domestic

buildings).

Note: The NCCA run an excellent Health and Safety

course specifically for the carpet and upholstery

cleaner. The date of the next course is 19th

September.

Risk assessment

Generally

Page 28: Ncca newslink july 2013

The safe use of equipment

newslink page 28

he Provision and Use of Work Equipment

Regulations 1998 ‘PUWER’ have been in

force for over fourteen years; placing a Tnumber of duties on those who own, operate or

have control over work equipment. The most

basic duty, set out in Regulation 4, is clear:

“Every employer shall ensure that work

equipment is so constructed or adapted as to be

suitable for the purpose for which it is used or

provided.”

An article two months ago highlighted the

basic duties that apply to any employer when

equipment is being used. However, questions

have arisen as to the interpretation of the above

duty and one particular question relates to

changes made to equipment after it has been

purchased. Following the supply of equipment,

changes may be made to improve performance,

make the equipment easier to use or, in some

cases, quicker to use.

The dangers of equipment use were made clear

in the prosecution of ThreeShires Limited. The

prosecution followed the death of Tony Robinson,

who died after a link from a chain, spinning at

around three hundred miles an hour on a petrol

strimmer, became detached and hit him on the

back of the neck causing fatal injuries¹. Whilst

ThreeShires did not employ the contractors

performing the strimming works, the company

was nonetheless prosecuted for failing to consider

the risks of the attachment. ThreeShires was fined

£15,000 (plus £10,000 costs) and the attachment

has now been banned.

Moving on from the above case, which related to

equipment being brought in to the workplace;

whenever altered equipment is used in the

workplace, it is important for the employer to

ensure that the following is undertaken:

- the relevant risk

assessment for a particular activity using the new

equipment should be revisited. This should not

simply be an 'admin' exercise, but may involve

others such as the person responsible for the

modifications or employees who will be expected

to use the altered machinery.

- following any major

modification, the equipment should be inspected.

This will be in addition to any normal maintenance

or inspection regime and will assist with the other

tasks set out in this article.

1) Risks of use are assessed

2. Inspection is carried out

Ashley Sheppard (Eversheds LLP)

Page 29: Ncca newslink july 2013

newslinkpage 29

3. Adequate health and safety information and

instruction is provided

4. Guarding is

appropriate to

prevent injury

- training should also be

provided to supervisors/managers of those that

use equipment. If only minor changes have been

made, training may not be necessary (for instance,

where the changes do not relate to how the

equipment is used by the operator or the relevant

safety features). You should consider how any

training is delivered, particularly if employees

struggle with English language skills. Training

records should

then be updated

explaining any

new information.

-

changes to equipment may require a

review of the necessary guarding or

PPE. Guarding should be reviewed to

ensure that it is still sufficient or

whether new technology has

allowed improvements to guarding.

Employees who use equipment are often best

placed to advise on what guarding is required and

where there may be 'gaps'. Thought should also

be given as to how PPE or other guarding may

make tasks more difficult or create new risks.

The above requirements need to be met by the

employer of those using the equipment. Where

you instruct third parties to perform the work,

your duty extends to making sure that the

employer has carried out the above.

In the case where employees bring their own

equipment to work you, as the employer, should

have some control. It is not enough to simply allow

the use of such equipment. An employer must

either ban the use of personal equipment or follow

the steps identified above and, as in previous

articles on this topic, ensure that it is safe.

The Health and Safety Executive has published an

Approved Code of Practice and additional

guidance on PUWER². Whilst

not strictly law, any

competent employer will want

to ensure that it meets the

standards set out in the

guidance, as explained in the

document itself:

“Following the guidance is not

compulsory and you are free

to take other action. But if you

do follow the guidance you

will normally be doing enough

to comply with the law. Health

and safety inspectors seek to

secure compliance with the

law and may refer to this guidance as illustrating

good practice.”

The risk of equipment misuse is clear, however,

the risks from modifications (whether authorised

or not) are often ignored. It is important that you

get to grips with the equipment that is used by

your workforce; has it changed since it was initially

used and how are you sure that it is still safe?

¹http://www.hse.gov.uk/press/2012/coi-nw-

69threeshires.htm

²http://www.hse.gov.uk/pubns/priced/l22.pdf

Page 30: Ncca newslink july 2013

Items for sale

newslink page 30

BUSINESS FOR SALE

EQUIPMENT FOR SALE

VAN AND TRUCKM0UNT FOR SALE - £4000

VACANCY & BUSINESS OPPORTUNITY

CITROEN RELAY HDi LWB HR + TRUCK MOUNTED CARPET CLEANING MACHINE

Small, long-established, reputable NCCA Registered, working carpet, upholstery and soft furnishings cleaning company.

Essex based. Owner Operator retiring. To be sold as a complete package only. Mobile HWE and dry cleaning system. Domestic and commercial clients. Genuine interested parties

only please to call 07903 497298 and leave details.

Prochem 250 ft vacuum hoses for truck mount - £150.00. Chemspec hose reel for truck mount plastic - £200. Prochem

sadle tank for truckmount 227 litre/60 gallons - £300.00.Contact [email protected] for further information

or contact andy on: 07970 544806.

IVECO van, 2001, very good condition, 2800 cc engine size, 124,000 miles, fitted with shelving, all the necessary hoses, 2 wands go with it + Steam Way Sidekick 6100 truckmount, very

good condition with 2165 hours on the clock. As an extra goodwill gesture we will include a rotary jet extractor R X 20, which is worth more than £2000 to buy brand new! Selling price is NON NOGOTIABLE because this very good price for

someone maybe looking at starting up in the industry. Interested buyers are more than welcome to come to Market

Harborough and test drive the van and truckmount. MOT until end of March 2013 and Tax until end of Feb 2013. Call

Angelo on 07949 214588.

Experienced full time Carpet and Floor Care Technician required. Own van and equipment an advantage but not

essential. Good business incentive package (profit share or buy in). Area coverage M4 corridor from Bristol to London. Apply by email to [email protected] with full CV, etc.) or telephone: 01672 871882 or mobile:

07831 172743.

VAN: Year-56plate. Miles-38453. TAX-End March 2013. MOT Due-August 2013. Serviced March 2012.

TRUCK MOUNT: Chemspec 860 High Heat. Hours-2537.5hrs. This was Chemspec's largest and most powerful petrol truck mount. The same was used as their demonstrator mounted on a trailer. It is designed as a dual wand system so a 2man

team can work continuously at impressive distances if required, but equally can be run as a simple wand system.

The machine is mounted on the vehicle complete with: large waste tank, large capacity clean water tank, retractable hose

reel for easy filling, fuel tank, chemical shelf, 5 x 50' extraction hoses on van mounted reel for easy set up, 5 x 50' solution hoses on van mounted reel for easy set up, 3 x large carpet

wands, 1 x Hand Tool, 2 x yellow/black hose pavement ramps, chemical tanks. We have it set up so you can have up to 4

different chemicals ready to go and can simply be switched from one to the other without moving/switching tanks. We have also invested and have installed an Eberspacher cab

heater (http://www.eberspacher.com/products/air-heating/) which allows the back of the vehicle to be kept warm

overnight during the winter months if the vehicle can't be garaged. This runs independently from the engine. Cost:

£10,750+VAT. Contact Peter Booth on: 01553 762762.

BUSINESS FOR SALE

EQUIPMENT FOR SALE

TRUCKMOUNT

CLEANING AND RESTORATION MACHINERY - EQUIPMENT - ACCESSORIES

MACHINERY AND EQUIPMENT

EQUIPMENT FOR SALE

RUG CLEANING CENTRIFUGE SPIN DRYER

Small, well established carpet, hard floor and upholstery cleaning business (London and Kent borders). Package

includes: 57 plate Vauxhall Vivaro LWB Van with 53k miles on the clock, Prochem Blazer GT Truck Mount machine with only

270hrs on the clock, established interactive website (which had SEO programme last year), chemicals, turbo drier, 250 feet of solution and suction hose and van mounted hose

reels, together with a property maintenance company name, website and promotional materials. Contact telephone

number 020 8309 6517. Sale price: £18,000 O.N.O.

Mobile container/bin (red) - comes with lid. Heavy duty container on wheels. L55” x W32” x H31”, ideal hose and

other carpet clng equipment storage. List price: £199 - selling for £95. Whole room drier/air mover. List price: £534 - selling for £250 (no VAT). Professional spot carpet cleaning machine,

one year old, includes vacuum hose plus product cleaning hose - selling for £250 (no VAT). 6 Litre spray bottle (comes

with nozzle) - selling for £40. Contact: Chis on: 02380 898 212 or email:[email protected]

or phone Chris on: 07970 040729.

Banclene truck mount complete with base unit, stainless steel 80 gallon recovery tank, 100 gallon solution tank, 150 feet of Vaccuum/solution hoses, floor, stair and various upholstery

hand tools, inline heater and misc parts etc..The van has been sold seperately. Selling due to retirement and will consider

the highest offer. Call Derek at Aquamaster on 01845 537640 - mobile 07976 218304 or email derek @aquamaster-

yorkshire.co.uk

Dri-Eaz Dehumidifier 1200 as New Boxed £450.00. Dri-Eaz Sahara Pro TurboDryer - New Boxed £150.00. Dri-Eaz Dri X

Airchanger Dehumidifier New Boxed. Normal Price £1900.00. Our Price £500.00. Plus much more. For a complete list

please telephone: 07580 182 325 or E-mail: [email protected]

3 Ozone plates 4'' x 6'' to fit Jetazone 600 ozone generator - £15.00 for the 3, plus £5.00 p & p. Chemspec stainless steel 4

jet floor wand in good condition - £100.00 plus delivery charge if applicable. Please phone Pete Collins on 07885

804560.

Prochem bazooka plus citrus gel Good condition £20.00. Extracta electric power sprayer. Excellent condition £40.00.

Contact Lester Gale 07949 207777 based in Oxfordshire.

Saves time and energy drying rugs and greatly reduces risk of colour run - 18 months old and worked once per week doing about 15 - 25 rugs at a time, 3 Phase power, 7.5 kw motor,

largest rug 3.5 meter and drum size is 39 cm, on 6 wheels so can easily move, comes with spare belts and bearings.

Excellent condition. Cost: £6500 + vat. Call Pierre on 01223 863632 / 07554422838.

Page 31: Ncca newslink july 2013

NCCA Corporate Members+ Allied Insurance Services Ltd:

+ Alltec Network:

+ Amtech UK:

+ Ashby's Cleaning Equipment:

+ Asset Finance Solutions UK Ltd:

+ Bio Productions Ltd (inc. Stapro):

+ Camberford Law (insurance brokers):

+ Chemdry Franchising Ltd:

+ Chemspec Europe Ltd:

+ Cleanerswarehouse Ltd:

+ Cleaning Systems UK:

+ Cleanpro Software Solutions Ltd:

+ Cleansmart Ltd:

+ Cleantec Innovation Ltd:

+ Columbus Cleaning Machines Ltd:

+ Dri-Eaz Products Ltd:

+ Dry Fusion UK Ltd:

+ Forum of Private Business:

+ Get Booked Up Software:

+ Gleaming Insurance (insurance brokers):

+ Hi-Tec Cleaning Group:

+ Host Von Schrader Ltd:

+ Hydro Dynamix:

+ Mailboxes Etc:

+ McGregor Lloyd (insurance brokers):

+ NSL Restormate: 01670 590099:

+ Nu Life Stone Care Ltd:

+ Oates Laboratories (Europe):

+ Prochem Europe Ltd:

+ Rainbow International:

+ Restoration Express:

+ Robert Saunders Marketing Mentor:

+ Sebo UK Ltd:

+ ServiceMaster Ltd:

+ Stainshield Ltd:

+ Textile Cleaning Solutions:

+ The Big Clean:

+ The Ultimate Floor Sanding Co.:

+ The WoolSafe Organisation:

+ Truvox International Ltd:

+ Woodbridge Comercial Ltd:

0844 8156211 (I)

01763 208222 (C/M/F/T)

01444 232211 (C/M)

01322 227806 (C/M/E)

01254 584404 (FI)

01444 244000 (C)

0208 315 5000 (I)

01482 872770 (C/M/Fr)

01274 597333 (C/M/T/D/F)

01772 434333 (T/C/R/M)

01334 656787 (C/M/T/F)

01582 518467

0115 8240034 (T/C/R/M/K)

0870 733 7733 (T/C/W/M)

01772 426527 (M)

01908 611211 (C/M/T)

01772 433711 (C/M/T/W/Fr)

01565 634467

01405 813665

0845 4740068 (I)

02866 341416 (C/E/F/M/T)

0151 347 1900 (M/C)

01622 664993 (Fr)T)

01628 633336

0121 706 0616 (I)

(M/C/Tr)

0161 480 7284 (M/C)

01772 433711 (C)

0208 974 1515 (C/F/M/T)

01623 422488 (M/C/Fr)

01252 726106 (M/C/T/A)

08450 537129 (K)

01494 465533 (M)

0116 275 9000 (M/C/Fr)

01372 841467 (C)

01934 521155 (M/C)

0208 3934778 (M,C,W,K)

00353 91846488 (M/C/Fr)

01943 850817

02380 702200 (M)

01279 422220 (C/M)

C - Chemicals / M - Machinery / W - Wholesalers / Fr - Franchises / I - Insurance / K - Marketing / T - Technical Services / F - Fire Retardents / A - Auxiliary Services (Restoration Cleaners) / E - Supply/Repair of Curtains and Blinds / Fi - Finance / Tr - Training.

The Association advises that all goods are checked to be in a satisfactory condition, and comply to electrical and health

and safety standards, etc. It is recommended that equipment serial numbers should be checked to ensure the seller is the legitimate owner. The Association accepts no responsibility or liability arising from any transaction or dispute between

the buyer and seller.

NCCA Member Benefits

Adelante Merchant Services: 01628 820500

BeValued - Home Options (specialist claimsmanagement - insurance work): Call ShaunMulvey on 01323 418432

Control Account PLC: 01527 882901

EMJ Management Ltd (workwear clothingand accessories): 02392 434650

Hibu (previously Yell) - ask for CorporateAdvertising Department: 0808 100 7890

HMCA (free legal and counselling helpline): 0117 934 2600

HMCA (medical health cover): 01423 866985

MF Oils (fuel discounts): Call Jake on 01202339197

Payatrader: 01296 660177

SiteWizard (website creation): 08450 608860

Thompson Local - ask forCorporateAdvertsing Department: 01252 390385

TrustMark (Diversity): 0115 9673767

EQUIPMENT FOR SALE - £2950Top of the range Ashbys Ninja adjustable up to 400psi

with inbuilt heater and Hot Solvent Functionality. 2 x25m vacuum hoses, 1 x silencer hose, 1 x wand, 1 x upholstery tool, 1 x dry cleaning solvent tool. Sebo Duo agitator, Sebo

Vacuum BS36, 1.5hp blower dryer, Truvox high speed buffer, Prochem Stain Removal kit, 2 x 6 litres pressure

sprayers, 1 x 1 litre upholstery / spot sprayer, vinyl mat for Ninja, and 1 terrapaulin sheet, Huge array of chemicals

including: Prochem Power Burst, Defoamer, Prochem Pre Spray Gold, Prochem Natural Carpet Cleaner, Ashby's

supreme Anti Grease, Prochem Browning prescription, Prochem Fabric and Fibre Rinse, Ashby's Extra Fresh,

Prochem Odour Fresh. Box of other bits including shoe covers; brushes, polystyrene pads, measuring jugs, dry

compound.All in excellent condition. Selling as my second business is consuming all of my time. Contact Richard 07903 841534

Page 32: Ncca newslink july 2013

Dye Gone offers a unique new package and application device to remove the severest of dye stains including: coffee, tea, wine, hair dyes, paints, candle colours etc.

No need to mix - just spray - wait and the stain is gone.*

*pre-test carefully and rinse out after stain is removed with cold water after use.

Chemspec Europe, Tong Park, Otley Road, Baildon, West Yorkshire, BD17 7QD. Tel: 01274 597333 Fax: 01274 597444 E-mail: Website:[email protected] www.chemspec-europe.com

Yes... It

really does

work!

Yes... It

really does

work!

BEFORE AFTER

Going Going - Gone