motivation effctiveness
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A state of mind, desire, energy or interest
that translates into action. .
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Key Elements
1. Intensity: how hard a person tries2. Direction: toward beneficial goal
3. Persistence: how long a person tries
The processes that account for an indi idual!sintensity, direction and persistence of effort
toward attaining a goal."
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Intensity is concerned with how hard a persontries. This is the element most of us focus on whenwe talk about motivation.
Direction is the orientation that benefits theorganization.
Persistence is a measure of how long a personcan maintain his/her effort. Motivated individualsstay with a task long enough to achieve their goal.
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Need based theories: Need theories considersthat individual needs are significant to motivationprocess.
Cognitive or process based theories : areconcerned with, how individual behaviour isenergised, directed and maintained in selfdirected human cognitive process.!"ehaviour is the result of conscious decisionmaking process.#
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1. Maslows theory of Need Hierarchy.
2. Alderfers ERG Theory
. Theory ! " theory #$. Mc%lellands Theory
&. He'(ergs two factor theory
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Physiological needs(hunger, thirst)
Sa ety needs(security, !rotection)
Social needs(sense o "elonging, lo#e)
Esteem needs(sel $esteem, recognition, status)
Sel $actuali%ation needs(sel $de#elo!ment, reali%ation)
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Basic Assumptions)nce a need is satisfied, its role declines
Needs are com*le+, m lti*le needs actingsim ltaneo sly.
-ower le el needs m st (e satiated (eforehigher le el needs are acti ated.
More ways e+ist to satisfy higher le el needs.
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Physiological and )afety
)ocial *stee+ )elf ctuali-ation&igher 'e#el
'o er 'e#el
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/A three0le el hierarchical need theory ofmoti ation that allows for mo ement * anddown the hierarchy.
Existence Needs
Relatedness Needs
Growth Needs
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ndi iduals ha e # basic needs*/istence
elatedness
rowth
eeds correspond to 3aslow!s ierarchy
3odels differ in how needs are satisfied
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E istence
*elatedness +ro th
ll needs are o!erati#e at one timeFebruary 14, 2014 1$Prof. Pooja Thorat
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3.-heory X3anage+ent iew that assu+es wor5ersgenerally disli5e wor5 and +ust be forcedto do their jobs.
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Em*loyees inherently disli e wor and, whene er *ossi(le, will attem*t to a oid it.
3ince em*loyees disli e wor , they m st (eforced, controlled, or threatened with* nishment to achie e goals.
Em*loyee will a oid res*onsi(ilities and seeformal direction whene er *ossi(le.
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3.Theory 3anage+ent iew that assu+es wor5ers li5e towor5 and under proper conditions, e+ployeeswill see5 responsibility to satisfy social, estee+,and self6actuali-ation needs.
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Em*loyees can iew wor as (eing as nat ral as rest or*lay.
4eo*le will e+ercise self0direction and self0control if theyare committed to the o(5ecti es.
The a erage *erson can learn to acce*t, e en see ,res*onsi(ility.
The a(ility to ma e inno ati e decisions is widely s*readthro gho t the *o* lation and is not necessarily the soleres*onsi(ility of those in management *ositions.
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nAch
nPow
nAff
eed /or chie#ementThe dri e to e/cel, to achie ein relation to a set ofstandards, to stri e tosucceed.
eed /or iliationThe desire for friendly andinterpersonal relationships..
eed /or Po er The need to +a5e othersbeha e in a way that they wouldnot ha e beha ed otherwise.
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eed or chie#ement.
The desire to do something (etter or moreefficiently, to sol e *ro(lems, or to mastercom*le+ tas s.
&igh need or achie#ement:
4refer indi id al res*onsi(ilities.4refer challenging goals.
4refer *erformance feed(ac .February 14, 2014 21Prof. Pooja Thorat
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Need For Affiliation.The desire to esta(lish and maintain friendlyand warm relations with others.
High need for affiliation :
Are drawn to inter*ersonal relationshi*s.
3ee o**ort nities for comm nication .
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Need !or Po"erThe desire to control others, to infl ence their (eha ior,or to (e res*onsi(le for others.
4ersonali'ed 4ower 6 Need of controlling others
3ociali'ed 4ower6 1. Need to ma e an im*act on others
2. 7se *ower to do something forothers.
&igh need or !o er :
3ee infl ence o er others.
-i e attention.
-i e recognition.
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$ygiene factors mustbe present to avoid
%obdissatisfaction
#otivation $actorsincrease %obsatis$action
&ygiene actors a#oid
0o" dissatis action
7 8o+pany policy 9ad+inistration
7 )uper ision7 nterpersonal relations7 :or5ing conditions7 )alary7 )tatus
7 )ecurity
7 chie e+ent7 chie e+ent
recognition
7 :or5 itself 7 esponsibility7 d ance+ent7 rowth7 )alary;
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Indi#iduals com!are their 0o"in!uts and outcomes ith those o
others and then res!ond toeliminate any ine uities
Indi#iduals com!are their 0o"in!uts and outcomes ith those o
others and then res!ond toeliminate any ine uities
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&re your outcomes !eg. rewards or pay# fair whencompared to others' outcomes(
)eers
*ourself in other situations
Sel In!ut
Sel utcome4 ther In!ut
ther utcome
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)eople will be motivated toperform in those work activities
that they find attractive and thatthey feel they can accomplish .
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& motivational techni1ue that usesspeci$ic/ cha++enging andacceptab+e goa+s and provides
$eedbac0 to enhance performance .-pecific and difficult goals, withfeedback, lead to higherperformance.
Management by 0b%ectivs !M"0#
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1. The superior +eets with the subordinate tode elop and agree on subordinate objecti es.
2. Periodic +eetings +onitor the subordinate!s
progress in achie ing the objecti es.
#. n appraisal +eeting e aluates objecti es anddiagnoses reasons for success and failure.
4. The 3
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-et specific and challenging goals.
)rovide ongoing feedback so thatindividuals can compare their performancewith the goal.
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&lso called a social cognitive theory or -ociallearning theory.
An individuals belief that he or she iscapable of performing a task.
2ndividuals with high se+$ e$$icacy increase theirefforts after receiving negative feedback.
2ndividuals with +o" se+$ e$$icacy decrease theirefforts after receiving negative feedback.
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56eha#ior is a unction o its conse uences.7
7 co+bination of rewards and punish+ents isused to reinforce desired beha iour or e/tinguishunwanted beha iour .
7- o ty!es o *ein orcements:1. Positi e2. egati e
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*ein orcement -heory
8onse uences
*e ards
o *e ards
Punishment
6eha#ior
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Positive reinforcement (Support)Negative reinforcement Punishment Positi#e rein orcement:Perfor+ance? followed by valuedConsequences > eward?.
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Negative ,ein$orcement.
The withdrawal of negative conse1uences to
increase the likelihood of repeating the desired
behavior in similar settings.
Negative reinforcement results when an
undesirable behavioural conse1uence is suspendedbeing repeated
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PunishmentThe administration of negative conse1uences
or the withdrawal of positive conse1uences to
reduce the likelihood of repeating thebehavior in similar settings.
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3lassifies persons as intrinsically motivated or
e+trinsically motivated.
Each individual evaluates situation & responds toit accordingly to his frame of reference.
Intrinsically moti#ated people are getting +oti atedby intrinsic +oti ators li5e nature of job, responsibility,co+petition, actual perfor+ance etc.
E trinsically moti#ated people are dependant one/trinsic +oti ators such as pay pro+otion, feedbac5,wor5ing conditions etc.
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These arise within individual
eelings of companionship3omfort-ense of achievement
n%oyment of status and recognition,2nterest in the %ob
4esponsibility)ride in the organization's success
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These are e+ternal to the individual, andgiven by others, such as:
5age or salary"onuses and prizes5orking conditions
TransportationTraining opportunities.
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+portant in getting and retaining people.
The bridge that lin5s indi iduals to
organi-ational goals.
3a5e indi iduals go beyond the job and becreati e.
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-kill 6arietyTask 2dentityTask -ignificance
&utonomyeedback
M)-7 -kill variety8 Task identity8 tasksignificance/9 &utonomy feedback
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9o" *otation : */poses e+ployees to a ariety oftas5s as they +o e fro+ one job to another.
9o" Enlargement: Teaches e+ployees new tas5s intheir present job.
9o" Enrichment: i es e+ployees +ore control
and authority in their present job, along withadditional responsibility.
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Flexible Scheduling StrategiesFlextime
Compressed Work Week J ob Sharing
Telecommuting
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)articipative management
;uality 3ircles
-elf managed Teams
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nu+ber of fir+s +a5e a wide rangeof +oney6based co+pensation progra+s
a ailable to their e+ployees as a for+of +oti ation.
'um!$sum"onuses ES PS +ain$sharing
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Pro it sharing
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A firm can also keep its employeescommitted and motivated by
non-monetary means.
Promotion uality o or; li e!!reciation8erti icates
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8hanging wor5forceyounger generation e+ployees ha e different needs ande/pectations to baby boo+ers.
people ha e +ore di erse alues @ results in +oreariety in what +oti ates e+ployees
8ultural alues
lobali-ation has added to di ersity
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3oti ating 8ontingent :or5ers
3oti ating the Ai ersified :or5ers
3oti ating Bow6)5illed )er ice :or5ers
3oti ating People Aoing ighly epetiti e Tas5s
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ecogni-e ndi idual Aifferences
Cse oals and Feedbac5
llow *+ployees to Participate in Aecisions that ffect The+
Bin5 ewards to Perfor+ance
8hec5 the )yste+ for *Duity
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Thank *ou