monthly report - may 2012

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Page 1: Monthly Report - May 2012

Highlights & Significant Issues Report

Development ServicesHighlights and Significant Issues Report

Highlights & Significant Issues Report

Development ServicesHighlights and Significant Issues Report

For the Month of May 2012

Highlights and Significant Issues Report

May 2012

May 2012

Development Services Highlights and Significant Issues Report

For the Month of May 2012

Highlights and Significant Issues Report

May 2012

Page 2: Monthly Report - May 2012

May 2012

Highlights & Significant Issues Report May 2012

Executive Summary Customer Contact and Business Improvement

The total number of enquiries attended to this month was 102 while the number of application lodgements submitted over the counter was 104. The total number of duty planner responses provided this month was 152. The average number of days to respond to a duty planner enquiry was 4 days (refer figure 1.3.3). Development Assessment The number of applications received was steady and in accordance with expected levels. IDAS time frames were met for acknowledgment notices and information requests. Reconfiguration of Lots, Material Change of Use Code and Impact applications, and Concurrency Agency applications were processed in IDAS time frames.

Development Engineering We received 16 Operational Works applications in May – compared to the previous 3 monthly average of 15 and historic average of 13 (refer to Section 2.7.2). The Operational Works Decision Making Period target of 85% within 40 days, was met with 93% assessed within the target time frame (refer to Section 2.7.3). The percentage of plan sealing approvals within 15 days was 38% compared with the target of 85%. The percentage of minor works approvals, within 10 days of application, was 94% compared with the target of 85%.

Health and Regulatory Services

• Building statistics for the month show considerable growth in activity with 297 domestic building applications processed for a total value of works of $89,637,321.

• An auction of abandoned vehicles was held at Councils Ness Street depot with 29 vehicles being sold at a total value of $5125. The numbers of vehicles being left abandoned on roadsides continues to be a source of complaint.

• Councils Public Health Services Officers are dealing with increasing numbers of noise complaints (47 active requests), typically after hours, from building construction sites, pool pumps and air-conditioning units.

• Recent wet weather has also seen another spike in complaints regarding overgrown and untidy properties ( 154 active complaints )

Page 3: Monthly Report - May 2012

May 2012

Highlights & Significant Issues Report May 2012

Strategic Planning

The draft planning scheme was submitted for 1st state interest review on 19 April 2012 after completion of a comprehensive peer review process. Council received a response from the State review on 29 May 2012 for Council comment. Predatory work related to the future Ooralea and Richmond infrastructure strategies have commenced. It is expected that a draft Ooralea strategy will be developed over the next 12 months, with the Richmond Strategy over 24 months. The Erosion and Sediment Control compliance programme is progressing, with a comprehensive training programme undertaken during April and May. Further site audits will be conducted during June.

Page 4: Monthly Report - May 2012

May 2012

Highlights & Significant Issues Report May 2012

Table of Contents

Name of Section Section Page

INDUSTRY CONSULTATION AND PUBLIC CONTACT

1 1-3

PD Online 1.1 1

Industry Contact/Meetings 1.2.1 1

Working Groups 1.2.3 1

Planning Scheme Consultation 1.2.4 2

Duty Planner 1.3 3

Development Services Business Centre Contact 1.4 4

ALL IPA/SPA APPLICATIONS RECEIVED 2 5-21

Applications – MCU- Code 2.2 9-10

Applications – MCU – Impact 2.3 11-13

Applications – Negotiated Decision Notice 2.4 14

Applications – Reconfiguration of Lot 2.5 15-16

Concurrence Agency Applications 2.6 17

Operational Works 2.7 18-19

Plan Sealing 2.8 20-21

Minor Works Applications 2.9 22

Planning Certificates 2.10 23

ePlanning 3 24

CUSTOMER REQUESTS 4 25-34

Local Laws 4.2 27

Compliance 4.3 28-29

Environmental Health 4.4 30-31

Environmental Services 4.5 32

Pest Management 4.6 33

INFRINGEMENTS 5 34-35

Regulated Parking 5.2 35

Local Laws 5.3 35

Compliance 5.4 35

DOMESTIC BUILDING WORKS 6 36-38

BUSINESS IMPROVEMENT 7 39-45

200K PLANNING SCHEME 8 46-52

Page 5: Monthly Report - May 2012

May 2012

1

Highlights & Significant Issues Report May 2012

1. INDUSTRY CONSULTATION AND PUBLIC CONTACT

1.1 Views of PD Online Web Page

Description

Current

Month

Average

Hits -

Previous 3

Months

Monthly

Average

Since

January

2011

Page Views 702 817 649

1.2.1 Industry Contact/Meetings

Description Current Month

Pre-Lodgement Meetings 12

Engineering Meetings 22

Environmental Services 2

Compliance 0

Local Laws 0

Environmental Health 4

Developer Meetings 17

1.2.3 Working Groups

• Nill

Page 6: Monthly Report - May 2012

May 2012

2

Highlights & Significant Issues Report May 2012

1.2.4 Planning Scheme Consultation

− Various short meetings with state agencies on the draft Planning Scheme.

Page 7: Monthly Report - May 2012

May 2012

3

Highlights & Significant Issues Report May 2012

1.3 Duty Planner

Description Current Month

Previous 3 Months Average

Average Since July 2008

Responses to Email & Fax Requests

152 98 113

1.3.3 Number of Duty Planner Responses and response days

0

50

100

150

200

250

1.3.2 Duty Planner Responses Provided Since July 2008

Page 8: Monthly Report - May 2012

May 2012

4

Highlights & Significant Issues Report May 2012

1.4.1 Development Services Business Centre Customer Contact

Description Current Month

Previous 3 Months Average

Average Since March 2011

Enquiries 102 127 87

Meeting 83 79 61

Deliveries 18 14 12

Application Lodgements 104 97 80

TOTAL 307 317 241

1.4.2 Application Lodgement by Business Type

Description Current Month

Previous 3 Months Average

Average Since March 2011

Development Engineering

12 17 10

Development Assessment

35 28 23

Water & Waste 43 47 44

Health & Regulatory Services

14 4 4

TOTALS 104 97 81

1.4.3 Number of Enquiries Received since March 2011

0

50

100

150

200

250

300

350

400

450

Mar (2011)

Apr May Jun Jul Aug Sep Oct Nov Dec Jan (2012)

Feb Mar Apr May

Page 9: Monthly Report - May 2012

May 2012

5

Highlights & Significant Issues Report May 2012

ALL SPA/IPA APPLICATIONS RECEIVED

2.1.2 Applications Received

Application Type

New Application Received

Amendments Received

Total All Received

Previous 3 Months Average

Average Since July 2008

ROLs > 6 lots 0 1 1 1 1

ROLs < 6 lots 9 1 10 9 9

Combined Applications

1 3 4 4 3

Concurrency Agency

30 0 30 23 15

Operational Works

15 1 16 15 13

MCU - Code 21 1 22 20 23

MCU - Impact 3 3 6 7 6

ERAs 3 0 3 1 2

Plans Sealed 17 0 17 10 15

PTW 0 0 0 0 0

99 10 109 90 87

207 109 112

2.1.1 Assessment of All Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

ROLs < 6 lots 9%

Combined Applications

3%Concurrency

Agency 27%

Operational Works 15%

MCU - Code 20%

MCU - Impact 5%

ERAs 3%

Plans Sealed 16%

PTW 0%

2.1.3 IPA/SPA APPLICATIONS RECEIVED

Page 10: Monthly Report - May 2012

May 2012

6

Highlights & Significant Issues Report May 2012

2.1.5 Acknowledgement Notice & Information Request

Description Current Month

Previous 3 Months Average

Average Since July 2008 Target

Number of Acknowledgement Notices Sent

6 12 15

Average Days to Send Acknowledgement Notice

6 7 6 85 % in 10

Days

Number of Information Requests Sent

4 13 14

Average Days to Send Information Requests

6 8 8 85 % in 10

Days

020406080

100120140

# R

eceiv

ed

Month Received

2.1.4 Applications Received Since July 2008

Trend

70%

75%

80%

85%

90%

95%

100%

2.1.6 % of Acknowledgement Notices Sent Within 10 Days (KPI-85% in 10 Days)

% Sent in 10 Days Target (85%)

Page 11: Monthly Report - May 2012

May 2012

7

Highlights & Significant Issues Report May 2012

2.1.8 Appeals

Description Current Month

Previous 3 Months Average

Average Since July 2008

Notices of Appeal Received 2 0 1

30%

40%

50%

60%

70%

80%

90%

100%

2.1.7 % of Information Requests Sent Within 10 Days(KPI-85% in 10 Days)

% Sent in 10 Days Target (85%)

Page 12: Monthly Report - May 2012

May 2012

8

Highlights & Significant Issues Report May 2012

2.1.10 Change of Approval, Change of Conditions & Extension of Currency Period

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

Requests Received 10 10 6

Requests Decided 5 9 5

Days to Decide 21 35 44 85% in 30

Days

25 10 5

2.1.9 Assessment of Amended Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

0%

20%

40%

60%

80%

100%

2.1.11 % of Amended Applications Decided in 30 Days (KPI-85% in 30 Days)

% Sent in 30 Days Target (85%)

Page 13: Monthly Report - May 2012

May 2012

9

Highlights & Significant Issues Report May 2012

2.2 APPLICATIONS – MCU – CODE

2.2.2

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

New Applications Received 22 20 21

Applications in Decision Making Period 18 19 25

Average Days in Decision Making Period

23 25 18 85% in

40 Days

Number of Applications Decided 18 19 21

Average Days (Lodgement to Decision) 30 59 57 85% in

80 Days

42 22 18

2.2.1 Assessment of MCU-Code Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

65%

70%

75%

80%

85%

90%

95%

100%

2.2.3 % Days in Decision Making Period under 40 Days(KPI-85% in 40 Days)

% Completed in 40 Days Target (85%)

Page 14: Monthly Report - May 2012

May 2012

10

Highlights & Significant Issues Report May 2012

Over 40 Days10%

Under 40 Days90%

2.2.4 Decision Making Period Completed Under 40 Days

60%65%70%75%80%85%90%95%

100%

2.2.5 % Days to Process an Application - under 80 Days (KPI-85% in 80 Days)

% Sent in 80 Days Target (85%)

Over 80 Days0%

Under 80 Days100%

2.2.6 Application Decided under 80 Days

Page 15: Monthly Report - May 2012

May 2012

11

Highlights & Significant Issues Report May 2012

2.3 APPLICATIONS – MCU – IMPACT

2.3.2

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

New Applications Received 6 7 6

Applications in Decision Making Period 2 4 45

Number of Applications Decided 1 4 5

Average Days in Decision Making Period

54 33 46 50% in

40 Days

Average Days (Lodgement to Decision) 55 131 141 85% in

230 Days

26 6 1

2.3.1 Assessment of MCU-Impact Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

Page 16: Monthly Report - May 2012

May 2012

12

Highlights & Significant Issues Report May 2012

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2.3.3 % Days in Decision Making Period under 40 Days (KPI-50% in 40 Days)

% Sent in 40 Days Target (50%)

Over 40 Days50%Under 40 Days

50%

2.3.4 Decision Making Period Completed Under 40 Days (KPI)

Page 17: Monthly Report - May 2012

May 2012

13

Highlights & Significant Issues Report May 2012

40%

50%

60%

70%

80%

90%

100%

2.3.5 % Days to Decide an Application - under 230 Days(KPI-85% in 230 Days)

% Completed in 230 Days Target (85% in 230 Days)

Over 230 Days0%

Under 230 Days100%

2.3.6 Applications Decided - Under 230 Days (KPI)

Page 18: Monthly Report - May 2012

May 2012

14

Highlights & Significant Issues Report May 2012

2.4 APPLICATIONS – Negotiated Decision Notices 2.4.1

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

Applications Received 0 0 32

No More than 20 %

Applications Decided 1 1 5

Average Days to Decide Application

13 52 33 85% in

20 Days

0%

20%

40%

60%

80%

100%

2.4.2 % Days in Decision Making Period under 20 Days 85% (KPI-85% in 20 Days)

% Completed in 20 Days Target (85% in 20 Days)

Decided Less than 20 Days100%

Decided More than 20 Days

0%

2.4.3 Negotiated Decision Notice Decided Less than 20 Days (KPI)

Page 19: Monthly Report - May 2012

May 2012

15

Highlights & Significant Issues Report May 2012

2.5.1 APPLICATIONS - Reconfiguration of Lot Applications

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

New Applications Received 11 10 10

Number of Applications Decided 16 10 11

Average Days from Lodgement to Decision

45 103 102 85% in

80 Days

Average Days in Decision Making Period 23 32 32 85% in

40 Days

Number of Lots Approved 19 59 82

2.5.2 Average Number of Applications Decided by Month

2.5.3 % of Applications Decided under 80 Days (Target 85% in 80 Days)

0

2

4

6

8

10

12

14

16

18

20

0%

20%

40%

60%

80%

100%

% under 80 Days Target (85% in 80 Days)

Page 20: Monthly Report - May 2012

May 2012

16

Highlights & Significant Issues Report May 2012

2.5.4 Average Days in Decision Making Period

2.5.5 % Days in Decision Making Period under 40 Days 85% (KPI-85% in 40 Days)

2.5.6 Number of Lots Approved

05

101520253035404550

40%

50%

60%

70%

80%

90%

100%

% under 40 Days Target (85% in 40 Days)

0

50

100

150

200

250

300

350

400

Trend

Page 21: Monthly Report - May 2012

May 2012

17

Highlights & Significant Issues Report May 2012

2.6 Concurrence Agency Applications

2.6.2

Description Current Month

Previous 3 Months

Average Since July 2008

Target

New Applications Received 30 23 15

Applications Decided 34 18 15

Average Days to Decide 9 11 10 85% in 15

Days

21 30 34

2.6.1 Assessment of Concurrence Agency Applications

Active Applications (Beginning of Month) Received Applications Decided Applications

0%

20%

40%

60%

80%

100%

2.6.3 % Days to Decide an Application - under 10 Days(KPI-85% in 10 Days)

% Completed in 10 Days Target (85% in 10 Days)

Page 22: Monthly Report - May 2012

May 2012

18

Highlights & Significant Issues Report May 2012

2.7 Operational Works

2.7.2

Description Current Month

Previous 3 Months

Average Since July 2008

Target

New Request Received 16 15 13

Applications Requiring Information Request

10 3 5 No More than 50

%

Average Information Request Days

11 4 3 85% in

40 Days

Average Days in Decision Making Period

23 23 20 85 % in 40 Days

Average Days to Decide a Request

37 42 64 85% in

80 Days

56 16 14

2.7.1 Assessment of Operational Works Request

Active Applications (Beginning of Month) Received Applications Decided Applications

50%

60%

70%

80%

90%

100%

2.7.3 % Days in Decision Making Period under 40 Days 85% (KPI-85% in 40 Days)

% in 40 Days Target (85% in 40 Days)

Page 23: Monthly Report - May 2012

May 2012

19

Highlights & Significant Issues Report May 2012

Over 40 Days7%

Under 40 Days93%

2.7.4 Decision Making Period Completed Under 40 Days (KPI)

40%

50%

60%

70%

80%

90%

100%

2.7.5 Days to Decide an Application - under 80 Days

(KPI-85% in 80 Days)

% Completed in 80 Days Target (85% in 80 Days)

Application Requiring IR

14%

Application with No IR86%

2.7.6 Applications with Information Request (KPI <50%)

Page 24: Monthly Report - May 2012

May 2012

20

Highlights & Significant Issues Report May 2012

2.8 Plan Sealing

2.8.2

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

Applications Received 19 15 16

Plans Sealed 13 14 15

Advice Notices (Avg Days) 5 7 3

Average Days to Decide 53 55 34 85% in

15 Days

Number of Lots Approved 88 120 95

32 19 13

2.8.1 Assessment of Plan Sealing Applications

Active Applications (Beginning of Month) Received Applications Decided Applications

0%

20%

40%

60%

80%

100%

2.8.3 Days to Decide an Application - under 15 Days(KPI-85% in 15 Days)

% Completed in 15 Days Target (85% in 15 Days)

Page 25: Monthly Report - May 2012

May 2012

21

Highlights & Significant Issues Report May 2012

Over 15 Days62%

Under 15 Days38%

2.8.4 Time to Decide an Application Under 15 Days (KPI)

020406080

100120140160180200

2.8.5 Number of Lots Sealed

Lots Sealed Trend

Page 26: Monthly Report - May 2012

May 2012

22

Highlights & Significant Issues Report May 2012

2.9 Minor Works Applications

186 167 140

2.9.1 Assessment of Minor Works Applications

Active Applications (Beginning of Month) Received Applications Decided Applications

0%10%20%30%40%50%60%70%80%90%

100%

2.9.2 Days to Decide an Application - under 10 Days(KPI-85% in 10 Days)

Under 10 Days94%

Over 10 Days6%

2.9.3 Applications Decided under 10 Days (KPI)

Page 27: Monthly Report - May 2012

May 2012

23

Highlights & Significant Issues Report May 2012

2.10 Planning Certificates

2.10.1 Planning Certificates Issued

Description Current Month

Previous 3 Months Average

Average Since July 2008 Target

Limited Planning Certificate 29 13 13 85% in 5

Days

Standard Planning Certificate

2 1 3 85% in

10 Days

Full Planning Certificate 0 1 1 85% in

30 Days

0

5

10

15

20

25

30

35

2.10.2 Planning Certificates Requests Received

Limited Certificates Standard Certificates Full Certificates

Under 5 Days100%

Over 5 Days0%

2.10.3 Limited Certificates Issued under 5 Days (KPI)

Under 10

Days0%

Over 10

Days0%

2.10.4 Standard Certificates Issued under 10 Days (KPI)

Page 28: Monthly Report - May 2012

May 2012

24

Highlights & Significant Issues Report May 2012

2. ePlanning 3.1.1

Description Current Month

Monthly Average - last 3 months

Monthly Average since Feb 2011

Applications lodged through Smart eDA (MCU,ROL & OW)

39 35 33

Applications assessed electronically

39 33 30

Smart eDA71%

Hard Copy29%

3.5.2 Applications Lodged via Smart eDA (More than 75% KPI)

Hard Copy0%

eAssesment100%

3.5.3 Applications Assessed Electronically (More Than 90% KPI) -% of all Applications Received

Page 29: Monthly Report - May 2012

May 2012

25

Highlights & Significant Issues Report May 2012

4. Customer Requests

4.1.2 Requests Received

Request Type Total Previous 3 Months Average

Average Since July 2008

Local Laws 370 383 353

Compliance 19 26 51

Environmental Health 27 28 11

Environmental Services 2 9 5

Pest Management 14 11 8

568 432 422

4.1.1 Customer Requests

Active Requests (At Beginning of Month) New Requests Received Completed Requests

Local Laws86%

Compliance4%

Environmental Health

6%

Environmental Services

1%

Pest Management3%

4.1.3 Percentage Requests Received by Area

Page 30: Monthly Report - May 2012

May 2012

26

Highlights & Significant Issues Report May 2012

4.1.4 Requests Completed

Request Type Total Average Days to Complete

Monthly Average Since July 2008

Average Days to Complete Since July 2008

Local Laws 354 28 315 20

Compliance 26 21 25 54

Environmental Health 19 16 28 23

Environmental Services 4 80 5 46

Pest Management 19 22 10 23

0

100

200

300

400

500

600

700

800

4.1.5 Number of Requests Received vs Completed

Requests Received Requests Completed

Page 31: Monthly Report - May 2012

27

Highlights & Significant Issues Report

4.2.1 Progress of Local Laws Customer Requ

4.2.2 Local Laws Requests -

Request Type

Dogs Straying

Overgrown/Untidy Properties

Dogs Aggressive

Dogs Barking

Abandoned Vehicles

4.2.3 Number of Dogs Registered /

Animal Type

Dogs

Highlights & Significant Issues Report

Progress of Local Laws Customer Requests

- Highlights

Active Received Finalised

Dogs Straying 61 79

Overgrown/Untidy Properties 154 47

Dogs Aggressive 35 44

Dogs Barking 58 31

Abandoned Vehicles 84 37

Registered / Impounded

May 2012 May 2011 Since July 08

Dogs 151 260 15,071

May 2012

May 2012

Finalised

49

72

62

8

19

Since July 08

Impounded

15,071 74

Page 32: Monthly Report - May 2012

28

Highlights & Significant Issues Report

4.3.1 Compliance Requests Highlights

4.3.2 Compliance Requests Highlights

Category

Illegal Building Works

Non Compliance of Conditions

Heavy Vehicle Parking

Unapproved Earthworks

Pools & Pool Fencing

Home Based Business

Illegal land Use

Plumbing Miscellaneous

Stormwater

Onsite Sewerage Plants/Septics

Highlights & Significant Issues Report

Compliance Requests Highlights

Compliance Requests Highlights

Active Received

Illegal Building Works 19 10

Non Compliance of Conditions 7 1

Heavy Vehicle Parking 0 0

Unapproved Earthworks 6 1

Pools & Pool Fencing 6 1

Home Based Business 1 3

Illegal land Use 7 1

Plumbing Miscellaneous 2 3

Stormwater 1 1

Onsite Sewerage Plants/Septics 0 0

May 2012

May 2012

Finalised

11

2

0

2

3

3

2

2

2

0

Page 33: Monthly Report - May 2012

May 2012

29

Highlights & Significant Issues Report May 2012

4.3.3 Proactive Audits

Unlawful Activities

00 3

Lapsed Applications

Allocated Legal Action Commenced Finalised

13 000

Material Change of Use Audit

Allocated Auditing Legal Action Commenced Finalised

Page 34: Monthly Report - May 2012

30

Highlights & Significant Issues Report

4.4.1 Environmental Health Requests

4.4.2 Environmental Health Requests

Request TypeAccommodation

Asbestos

Food Establishment

Noise

Pool Water

Vermin/Fly Control

Highlights & Significant Issues Report

Environmental Health Requests – Highlights

Environmental Health Requests – Highlights

Request Type

Active (Beginning of Month) Received Finalised

Accommodation 3 1 1

Asbestos 2 0 0

Establishment 7 5 4

Noise 47 9 3

Pool Water 2 0 0

Vermin/Fly Control

3 1 1

May 2012

May 2012

Finalised

Page 35: Monthly Report - May 2012

May 2012

31

Highlights & Significant Issues Report May 2012

4.4.4 Inspections - Licensed Premises

Premises

Premises Inspected May 2012

Premises Inspected May 2011

Total No. of Licensed Premises

Target Measure - % Inspected Premises YTD

Caravan Parks 17 22 20 85%

Food 145 237 571 25%

Accommodation (Hotel, Motel, Backpackers,

Holiday Flats & Units, Bed & Breakfast)

28 38 66 42%

Swimming Pools 22 12 73 30%

Footpath Dining, Itinerant & Static Vendors

1 0 31 3%

17

145

28 22 122

237

38 12 00

50

100

150

200

250

Caravan Parks Food Accommodation (Hotel, Motel, Backpackers,

Holiday Flats & Units, Bed & Breakfast)

Swimming Pools Footpath Dining, Itinerant & Static

Vendors

4.4.3 Inspections - Licensed Premises

Premises Inspected May 2012 YTD Premises Inspected May 2011 YTD

Page 36: Monthly Report - May 2012

32

Highlights & Significant Issues Report

4.5.1 Progress of Environmental

4.5.2 Environmental Services Requests

Request Type

Health Miscellaneous

Illegal Land Use

Chemical or Paint Overspray

Highlights & Significant Issues Report

Progress of Environmental Services Customer Requests

Environmental Services Requests – Highlights

Active Received Finalised

Health Miscellaneous 23 8

Illegal Land Use 11 4

Chemical or Paint Overspray 6 0

May 2012

May 2012

Finalised

7

3

2

Page 37: Monthly Report - May 2012

33

Highlights & Significant Issues Report

4.6.1 Progress of Pest Management Customer Requests

4.6.2 Pest Management Requests

Request Type

Wild Pigs/Rabbits

Dingos/Wild Dogs/Foxes

Declared Weeds

4.6.2 Vector Control

Sites Inspected

Sites

Treated

49 22

Highlights & Significant Issues Report

Progress of Pest Management Customer Requests

Pest Management Requests – Highlights

Active Received Finalised

Wild Pigs/Rabbits 2 1 0

Dingos/Wild Dogs/Foxes 0 10 13

Declared Weeds 1 3 7

Hectares

Treated

Hectares Treated

(2011/12 FY)

Hectares Treated

(2010/11 FY

560

20,326

May 2012

May 2012

Finalised

0

13

7

Hectares Treated

(2010/11 FY)

36,552

Page 38: Monthly Report - May 2012

May 2012

34

Highlights & Significant Issues Report May 2012

5.1 Infringements 5.1.1 Infringements Issued

Request Type Total (May )

3 Monthly Average

Average since July 2008

Regulated Parking 477 569 612

Local Laws 16 32 17

Compliance 8 5 4

Environmental Services

0 0 1

Environmental Health 0 0 0

0

5

10

15

20

25

30

35

40

5.1.2 Local Laws, Compliance, Environmental Health and Environmental Services Issued Since July 2008

Local Laws Infringements Compliance Infringements

Environmental Services Infringements

Page 39: Monthly Report - May 2012

May 2012

35

Highlights & Significant Issues Report May 2012

250

350

450

550

650

750

850

950

1050

5.2 Regulated Parking Infringements Issued Since July 2008

0

5

10

15

20

25

30

35

40

5.3 Local Laws Infringements Issued Since July 2008

0

1

2

3

4

5

6

7

8

9

10

5.4 Compliance Infringements Issued Since July 2008

Page 40: Monthly Report - May 2012

May 2012

36

Highlights & Significant Issues Report May 2012

6. Domestic Building Works 6.1.1

Current Month

Value of Works

Previous 3 Months Average

3 Month Average Value of Works

Average since July 2008

Average Value Since July 2008

Applications - All 297 $89,637,321 270 $48,145,826 242 $52,911,026

Applications - Residential

142 $43,459,203 104 $31,461,601 77 $24,078,259

Average Dwelling Size

222 m2 $306, 051 243 m2 $301, 549 239 m2 $313, 832

# of Detached Dwellings

137 $40,888,425 101 $29,552,962 75 $21,738,649

Average Value of Detached Dwelling $

- $298,456 - $292,604 - $291,253

# of Attached Dwellings

10 $2,570,778 19 $1,908,639 10 $2,390,036

Average Cost of Attached Dwellings $

- $257,078 - $102,249 - $239,524

Additions and Alterations

21 $1,427,232 19 $1,199,584 25 $1,346,577

0

50

100

150

200

250

300

350

400

6.1.2 Building Applications Recieved Since July 2008

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$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

Millio

ns

6.1.3 Value of All Building Applications Since July 2008

0

100

200

300

400

500

600

6.1.4 Average Floor Area of Residential Building Applications

$0

$10

$20

$30

$40

$50

$60

Millio

ns

6.1.5 Value of Residential Building Applications

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0

20

40

60

80

100

120

140

160

180

6.1.6 Total Dwellings (Attached + Detached)

Trend

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7 Business Improvement – Business Support

Legend

In Progress ����

Completed ���� Not on Schedule X

Project Phase Deliverables Milestones April May

Donated Asset Management (DAM) On and off maintenance processes & procedures associated with donated assets

• First Draft of White Paper on Development Engineering Operations

• DAM Project Management Plan

• Stakeholder Interviews completed and documented

• Revised PMP • Council briefing • SLT endorsement • Stakeholder workshop • Process mapping

(Development Engineering and interdepartmental) – draft

• Process mapping (Development Engineering and interdepartmental) – final

• Definitions • Business Improvement

opportunities • System requirements • Change management

action plan • Consultation with External

Stakeholders

• 9/09/2011

• 16/09/2011

• 14/10/2011

• 31/12/2011 • TBA • 09/02/12 • 17/02/12 • 04/03/12 • 12/03/12 • 15/03/12 • May 2012 – June / July 2012 X • May 2012 – June / July 2012 X • May 2012 – June / July 2012 X • June July 2012

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Environmental Health Pathway Development Generation of Documents from Pathway and Procedure Manual

• Project schedule created in draft.

• First team meeting scheduled for 14 Sept. Project schedule confirmed

• Beginners Guide to Pathway

• Health Officers Processes • Linking documents to

Pathway • Issuing Licences • Naming Convention

• 12/09/2011 • 14/09/2011 • 02/12/2011 • 31/01/2012 • 31/03/2012 • 03/09/2012 • 31/08/2012

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Project Phase Deliverables Milestones April May

Infrastructure Charges Implementation Deliver a register for infrastructure charges & create a tracking process for Amended/Negotiated AICN’s.

• Create issues register • Schedule created • Business processes

documented & implemented

• Strategic, Legal & Operational Issues briefing to Council

• Position Paper on outstanding issues

• 11/08/2011 • 07/10/2011 • 17/10/2011 • 02/11/2011 • March 2012 – April 2012 X June

2012 X

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DARP - OWL’S Review of the Development Assessment Process of Operational Works and Large Subdivisions.

• Commitment Briefing • File Survey • Preliminary Findings • SEQ & Regional Summary

Report • MRC Final Report • Improvement Workshop • Final Report and

Recommendations • PMP • Schedule

• 21/09/2011 • November 2011 • December 2011 • February 2012 • February 2012 • February 2012 • May 2012 • TBA • TBA

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Internal Referrals Referral of applications between Development Assessment and Development Engineering

• Create internal referral templates

• Pathway workflow mapping proposal

• Workflow mapping in test pathway

• ‘As is’ processes • ‘To be’ processes • Action Plan Approved

• 18/10/2011 • 04/11/2011

• 22/11/2011

• 30/11/2011 • 01/12/2011 • 31/05/2012 July 2012 X

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Data Integrity – Pathway Refresher Training Review of data integrity and knowledge within Pathway.

• Create Project Management Plan

• Project Team • Schedule Finalisation • Development Assessment

– user guides • Development Engineering

– user guides • Strategic Planning – user

guides • Business Support – user

guides • Development

Compliance/building Governance – user guides

• Environmental Services – user guides

• Local Laws – user guides • Health Services – user

guide

• November 2011 • 13 December 2011 • January 2011 • 31/08/2012 • 31//08/2012 • 25/06/2012

• 26/07/2012

• 26/07/2012 • 23/05/2012 • 07/06/2012 • 03/09/2012

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Project Phase Deliverables Milestones April May

Development Assessment Review Team (DART) process Review of the current DART process.

• SWOT Analysis • DART terms of reference. • Endorsed DART Terms of

Reference • DART system

modifications

• December • December 2011 • January 2011 – May 2012 X

• February 2012 – May 2012 X –

July X

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System Change Process Review Create a process to track system changes and register to record change requests

• Create PMP • Endorsement of PMP • Create Project Schedule • Change process

implemented • Process implementation

review

• February / March 2012 • March 2012 May 2012 X –

July X • March / April 2012 May

2012 X – July 2012 • July / August 2012

• July / August 2012

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Business Support – Business Plan Create a Business Plan for Business Support to project annual operational functions within the Program

• Draft Business Plan • Endorsement of Business

Plan

• March 2012 • March / April 2012 May

2012 X – June 2012 X

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Management of Infrastructure Agreements (IA’s) Issue and Monitor IA’s

• Commence Audit on current IA’s

• Draft Findings • Distribute Audit Findings to

Stakeholders • Finalise Findings • Create PMP • Endorse PMP

• 30/04/2012 • May 2012 • June 2012 • June 2012 • June/July 2012 • July 2012

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Workflow for Customer Requests – Compliance Automate current process undertaken by Development Compliance

• Map current process • Map proposed process • System Change Customer

Request Module • System Change

Applications Module • Report creation • Closure report

• March 2012 • March 2012 • March 2012 • March 2012 • March / April May 2012 X • July / August 2012

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Management Reporting Review (MRR) Review and improvements to Development Services’ business reporting practices.

• Project Management Plan. • Review of current business

reporting practices. • Re-design business report

templates. • Implementation.

• 05/04/2012 May 2012 X – June 2012

• 11/06/2012

• 01/07/2012 • 30/07/2012

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Gap Analysis for Future Population Modelling Produce recommendations on how to develop future whole-of-Council population model.

• PMP Finalised and distributed to Stakeholders.

• Report findings from Stakeholder Analysis.

• AS-IS report finalised and distributed to stakeholders.

• TO-BE report finalised and distributed.

• Gap Analysis finalised and

• 06/12/2011 • 18/01/2012

• 08/02/2012

• 29/02/2012 – March 2012 X

• 14/03/2012 – April 2012 X

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Project Phase Deliverables Milestones April May

distributed. • Full Stakeholder

Endorsement on final report – Project finalised.

• 22/03/2012 – May 2012 X –

June 2012 X

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Northern Beaches Smart Growth Plan

• Council Endorsement of Northern Beaches Smart Growth Plan

• Revision of Northern Beaches webpage

• Continued reporting to the Housing Affordability Fund

• Teleconference with HAF to determine way forward

• Letter sent to HAF proposing revised project timeframes

• Alterations to HAF agreement

• Payment for Performance Report 2 received

• Submit Performance Report 3 to HAF

• Submit Performance Report 4 to HAF

• 01/02/2012

• 13/02/2012

• End of each month

• 20/03/2012

• 24/04/2012

• June 2012 • June 2012 • TBC • TBC

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Bucasia/Shoal Point Initiative

• Submission for funding Building Better Regional Cities Program (BBRCP)

• Response back from Federal government

• Signed BBRCP

• 18/11/2011 • July 2012 • TBA

Open Space Strategic Plan

• Review of current open space plan and policy

• Formation of Open Space Plan Reference Group

• Preparation of Open Space Issues and Opportunities Report

• Review of Open Space Issues and Opportunities Report

• 19/12/2011 • End December • 27 February 2012 • TBA

Dudgeon Point Coal Terminal Environmental Impact Study (EIS)

• Meeting with Coordinator Generals Office

• 1st Draft Terms of

Reference • Meeting with North

Queensland Bulk Ports and Worley Parsons

• Statistics on Mackay region sent for preparation of EIS

• Official Draft Terms of Reference released for consultation

• Meeting with NQBP and Worley Parsons to discuss

• 24/11/2011 • 31/01/2012

• 09/02/2012

• 28/02/2012 • 21/04/2012

• 01/05/2012

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Project Phase Deliverables Milestones April May

EIS process, State TOR and Commonwealth Guidelines

• Council to comment on State draft Terms of Reference for EIS

• Council to comment on draft Commonwealth Guidelines for EIS

• State Terms of Reference for EIS finalised

• Commonwealth Guidelines for EIS finalised

• Draft EIS released for public consultation

• Council to comment on Draft EIS

• EIS finalised • Continued consultation

with NQBP and Worley Parsons

• 18/05/2012

• 28/05/2012

• TBC

• TBC

• TBC

• TBC

• TBC • Ongoing

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Ministerial Land Designation – Pioneer High School

• Proposed Ministerial Land Designation Report Response

• Report distributed and reviewed

• Submission on Ministerial Land Designation Report Completed

• Second submission on Ministerial Land Designation Report Completed for the second round of consultation

• Ministerial Land Designation Complete

• 28/11/2011 • 19/12/2011 • 23/03/2012 • TBC

Northbank Activation Strategy

• Project inception • Prepare and review base

mapping • Desktop research • Spatial analysis of land

uses • Site Visit and Project

Meeting • Internal Workshop • State Government Agency

Consultation on development constraints and proposed and future projects

• Identification of precincts • Preparation of Northbank

Structure Plan • Review of Draft Structure

• 23/12/2012 • 06/01/2012

• 20/01/2012 • 13/01/2012

• 23/01/2012 • 24/01/2012 • 16/02/2012

• 13/01/2012 • 10/01/2012

• 17/01/2012

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Project Phase Deliverables Milestones April May

Plan and implementation priorities

• Identification of catalyst projects

• Internal consultation Review of first draft

• Draft Northbank Activation Strategy prepared

• Review of Draft Northbank Activation Strategy

• Revision of Draft Northbank Activation Strategy

• Preparation of desktop environmental review of study area

• Finalisation of Draft Strategy

• Draft Strategy endorsed by Council

• Launch of Northbank Activation Strategy

• 27/01/2012 • 12/03/2012

• April 2012

• May 2012 • June 2012

• June 2012

• June 2012 • TBC • TBC

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Landscape Guidelines • Review of current standard drawings/designs

• Preparation of outline of project for review by Development Assessment and Development Engineering

• Preparation of Landscape Guideline Project Brief

• Finalisation and sign off on Project Brief by Development Assessment and Development Engineering

• Commence Select Tender process

• Consultant engaged • Project Initiation meeting

and document handover • Review of current urban

design and relevant planning policy

• Preparation of guiding principles

• Review of guiding principles

• Preparation of landscape drawings

• Review of landscape drawings

• Review of Council’s species list

• 27/01/2012 • 03/02/2012 • 10/02/2012 • 08/03/2012 • April 2012 • May 2012 • June 2012

• June 2012

• TBC

• TBC

• TBC

• TBC

• TBC

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Project Phase Deliverables Milestones April May

• Review of draft Landscape Guidelines

• Finalisation of Landscape Guidelines

• TBC

• TBC

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8 200K Planning Scheme

Summary: The plan preparation state of the draft Mackay Region Planning Scheme is nearing completion. Council received a whole of government response from the State Interest Review has been received and are currently being considered. According to the Statutory Guideline 01/112 Making or amending local planning instruments Council is now required to review, address and responds to whole of government response. Once this is completed and information provided to the Department of State Development, Infrastructure and Planning, the Minister will review and resolve outstanding issues with state agency and local government and consider if council can continue with public notification of the draft planning scheme. The project plan below covers phase 1: Plan Making Phase. Timing of further phases will be subject to the time of the completion of Phase 1. Legend

In Progress ����

Completed ���� Key Deliverables Red

Project Phase Deliverables Milestones Mar Apr May Stage 1

Citation and Comment Align with final Strategic Framework 31/08/2011

Briefing to Council (Strategic Framework) 01/09/2011

Incorporate finalised Community Plan

Stage 2

Part 1 About the Planning Scheme

Minor inputs 01/11/2011

Stage 3

Part 2 State Planning Instruments

Minor inputs 00/11/2011

Stage 4 Strategic Framework

Distribute V0.2 (incorporating Regional Plan + localising statements)

13/07/2011

Part 3 Distribute V0.3 29/07/2011

Briefing to Council 10/08/2011

V0.4 : incorporating ongoing amendments as scheme is developed + maps

00/09/2011

Submission on Draft Regional Plan

Draft Regional Plan released for comment

00/05/2011

Briefing to Council (comments of draft Regional Plan)

17/08/2011

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Project Phase Deliverables Milestones Mar Apr May Report to Council 24/08/2011

Submission made to DLGP 09/09/2011

Stage 5

Part 4 Priority Infrastructure Plan

Planning Assumptions 01/09/2011 ����

PIA 01/02/2012 ���� Dss 01/02/2012 ���� Consolidate PFTI &

Schedule of works 01/03/2012 ����

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Project Phase Deliverables Milestones Mar Apr May Stage 6 Tables of Assessment 5. 5 Zones (Developed as

part of each zone code)

Part 5 Draft list 09/08/2011

Final list 00/12/2011

5.6 Zones (Developed as part of each LP)

Draft list 13/09/2011

Final list 00/12/2011

5.7 Overlays (Developed as part of each Overlay)

Draft list 30/09/2011

Final list 11/121/2011

5.8 RoL/Operation Works

Draft list 29/07/2011 (internal meeting on EDG)

Final list 11/12/2011

Stage 7 Residential Densities Strategy Document

Issue draft Strategy 00/01/2011

Part 6 Zones

Consultation 00/04/2011

Planning scheme zones and yields

00/ 07/2011

Briefing to Council – summary of submissions and proposed amendments to the strategy

19/07/2011

Meeting with submitters 12/09/2011

Finalise draft document 01/12/2011

Residential Zone Codes

First draft + zone mapping amendments

9/08/2011

Second draft 24/08/2011

Centres Strategy Document

Issue draft Strategy (Internal)

27/07/2011

Briefing to Council – presentation of draft strategy

27/07/2011

Complete draft Strategy document

01/11/2011

Finalise supporting technical document (Macroplan)

8/08/2011

Targeted consultation 2012

Consider comments 2012

Finalise draft strategy 2012

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Project Phase Deliverables Milestones Mar Apr May Centres First Drafts 9/08/2011

Second Drafts 00/09/2011

Mixed Use First Drafts 9/08/2011

Second Drafts 24/08/2011

Community First Drafts 9/08/2011

Second Drafts 24/08/2011

Environment First Drafts 13/09/2011

Second Drafts 00/10/2011

Industry Low Impact Industry Study

Commence with low Impact study

00/05/2011

Distribute draft study – internal comment

26/07/2011

Finalise study 00/09/2011

Release draft study 2012

Industry Zone Codes First draft 9/08/2011

Incorporate freight summit outcomes

Briefing to Council 14/09/2011

Rural First Drafts 26/07/2011

Second Drafts 9/08/2011

Rural Township Zone Rural and coastal communities audit

South of Pioneer 00/07/2011

Pioneer Valley 00/08/2011

North of Pioneer 00/08/2011

Briefing to Council 24/08/2011

Expansion First Drafts 09/08/2011

Second Drafts 24/08/2011

Stage 8 Part 7 Local Plans

Ooralea Local Plan Workshop 00/05/2010

Consultation 00/12/2010

Design guideline 7/09/2011

Briefing to Council 14/09/2011

Report to Council 00/10/2011

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Project Phase Deliverables Milestones Mar Apr May Sarina Local Plan Workshop 00/12/2010

Consultation 00/ 08/2010

Briefing to Council 10/02/2010

Report to Council 00/09/2011

City Centre Local Plan Workshop 25/03/2011

Consultation 00/06/2011

City Centre Strategy 00/ 09/2011

Briefing to Council 21/09/2011

Mirani Local Plan Northern Beaches Local Plan

Release Draft Strategy Stakeholders Workshop Briefing to Council Consultation Consider Submissions Draft Local Plan Draft Local Plan Briefing to Council Final Local Plan – Draft Planning Scheme

00/10/2011 24/08/2011 2012 1/03/2012 2012 10/10/2011 01/06/2012

Stage 9 Part 8 Overlays

Ports, Rural Heritage, Environment, Road Hierarchy, High Impact, Parks Hierarchy

First Drafts 9/08/2011

Second Drafts 24/08/2011

Briefing to Council 26/10/2011

Flood Hazards Pioneer flood study 00/07/2011

Internal consultation of draft document

21/07/2011

Internal meeting 7/09/2011

Briefing to Council (Flood studies)

00/09/2011

External consultation 00/09/2011

Incorporate in flood study 00/09/2011

McCreadys Creek flood study 00/07/2011

Internal consultation of draft document

21/07/2011

Internal meeting 7/09/2011

Briefing to Council (Flood Studies)

00/09/2011

External consultation 00/09/2011 Incorporate in flood overlay 00/03/2012

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Project Phase Deliverables Milestones Mar Apr May Gooseponds flood study

Incorporate current model in flood overlay

00/09/2011

Review based on Pioneer river study results

00/11/2010 00/02/2012

Amend draft Flood Overlay maps

00/03/2012

Landslide Risk

Discuss with Emergency Services meeting 11/08/2011

Overlay maps + code 13/09/2011

Bushfire

Discuss with Emergency Services meeting 11/08/2011

Overlay maps + code 13/09/2011

Stage 10 Other Codes Draft Use Codes 11/10/2011

Part 9 Final Use Codes 25/10/2011 Stage 11 Definitions Insert relevant definitions 24/08/2011 Schedule 1 Stage 12, 13, 14 & 15 Mapping Refer to mapping schedule

Schedule 2

Briefing to Council – Major zone amendments 24/08/2011

Workshop 11/10/2011 Stage 16

Planning Scheme Policies EDG

Schedule 4 Internal Meeting 00/07/2011

Each section to make own amendments 00/09/2011

Formatting 00/10/2011 ���� ����

Stage 17 Index & Glossary

Briefing to Council (draft Planning Scheme) 16/11/2011 ����

Appendix 1 Stage 18 Peer Review

Internal and External review of the Draft Scheme 09/03/2012 ����

State Submit for State Draft Planning Scheme 19/04/12 ����

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Project Phase Deliverables Milestones Mar Apr May Review Review version 0.6 submitted for 1

st

State Interest Review

Whole of government response

Council received and considers whole of government response from 1

st

State Interest Review 29/05/12 – 30/08/12 ����