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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Mega Agent

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Welcome

    Dianna KokoszkaPresident, MAPS Coaching

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Mega Agent

    The Path of the 7 LevelsThe Path of the 7 Levels

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    VEP EVENTS

    11stst LevelLevel

    YOUYOU

    SALESSALES SUPPORTSUPPORT

    SALESSALES SUPPORTSUPPORT22ndnd LevelLevel

    YOUYOUEA/ MarketingEA/ Marketing

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    VEP EVENTS

    SALESSALES SUPPORTSUPPORT33rdrd LevelLevel

    YOUYOUEA/ MarketingEA/ Marketing

    TransactionTransaction

    CoordinatorCoordinator

    SALESSALES SUPPORTSUPPORT44thth LevelLevel

    YOUYOUEA/ MarketingEA/ Marketing

    TransactionTransaction

    CoordinatorCoordinator

    ShowingShowing

    Assistant(s)Assistant(s)Runner(s)Runner(s)

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    SALESSALES SUPPORTSUPPORT55thth LevelLevel

    YOUYOUEAEA

    TransactionTransaction

    CoordinatorCoordinator

    Lead Buyer AgentLead Buyer AgentListingListing

    CoordinatorCoordinator

    ShowingShowing

    Assistant(s)Assistant(s)Runner(s)Runner(s)

    MarketingMarketing

    CoordinatorCoordinator

    SALESSALES SUPPORTSUPPORT66thth LevelLevel

    Listing SpecialistListing Specialist

    YOUYOUEAEA

    TransactionTransaction

    CoordinatorCoordinator

    Lead Buyer AgentLead Buyer AgentListingListing

    CoordinatorCoordinator

    ShowingShowing

    Assistant(s)Assistant(s)Runner(s)Runner(s)

    MarketingMarketing

    CoordinatorCoordinator

    Internet LeadInternet Lead

    AdminAdmin

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    VEP EVENTS

    SALESSALES SUPPORTSUPPORT77thth LevelLevel

    Listing SpecialistListing Specialist

    CEOCEOEAEA

    TransactionTransaction

    CoordinatorCoordinator

    Lead Buyer AgentLead Buyer AgentListingListing

    CoordinatorCoordinator

    ShowingShowing

    Assistant(s)Assistant(s) Runner(s)Runner(s)

    MarketingMarketing

    CoordinatorCoordinator

    Internet LeadInternet Lead

    AdminAdmin

    YOUYOU

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Internet LeadsBen Kinney

    Home 4 Investment 2010: $64.6M closed volume 2010: 276 units Bellingham MC REAL Trends Top Teams by

    Transaction Sides - #63 REAL Trends Top Teams byTransaction Volume - #100

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    1. What is Internet lead generation?

    Past Present Future

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    2. What systems or tools does

    an agent need?1. Website with lead capture

    2. IDX with lead capture

    3. Craigslist posting tool

    4. Blog with lead capture

    5. Social media profiles

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    3. What are your top sources

    of online leads?1. Search enginesa. Organic

    b. Paid

    2. Craigslist

    3. Blogs

    4. Social media

    5. National portals

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    4. What happens when a lead

    comes in?

    WebsiteLead

    ControllerBuyerAgent

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    5. What is your staffing

    to support this?Traffic

    Webmaster

    Virtual Assistant

    Could beoutsourcedCould be

    outsourced

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    6. How do you explain how you market yourself

    and your listings online to potential sellers?

    Five Buckets

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    1. Brokerage Websites

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    2. National Portals

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    3. Classified Services

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    4. Search Engines

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    5. Social Media

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Internet Lead Conversion and Follow-Up

    Carissa Acker

    Real Estate by Design 2010: $31M closed volume 2010: 231 units Denton MC

    REAL Trends Top Teams byTransaction Sides - #95

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    1. Short-Term Responses

    a. What happens in the first two weeks

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    2. Long-Term Responses

    a. What is considered long term

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    3. Effective Communication

    a. How do you do it?

    b. When and how often?

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    4. Know your conversion rates and expect to meet them.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    5. Scripts First Response with Randy TemplateSubject: Home Search from Randy

    My name is Randy Parham and I am thereal, live person on the other end. I wantedto say thanks a million for taking a look onour website at www.rebdgroup.com. I will becontacting you soon by email or phone tosee how I might assist you in your search fora new home.

    Thanks again and have a great day.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    5. Scripts, continued Find Out Your Timeline TemplateSubject: Your New Home

    I just wanted to check and see if we can helpyou in any way? I dont want to bother youand we welcome you to continue to look atour website. If you can give me a timelinewe can check back with you then.

    Thanks again for checking outwww.rebdgroup.com.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Six Steps for Successful Conversions

    6. Team Accountability and Leverage

    a.Use your team as a resource.

    b.Your buyers agents have to buy into the system and follow it.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    CraigslistKeith Riddle

    Synergy 2010: $28.9M closed volume 2010: 181 units Spokane MC

    REAL Trends Top Teams byTransaction Sides - #159

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Four Steps to Craigslist Success

    1. Build your ads properly.

    a. Provoke an inquiry.

    b. Give provocative, non-related information.

    c. Build multiple ads for each property.

    d. Embed links to that property and other searches or reports.

    e. Funnel them to your sites.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Four Steps to Craigslist Success

    2. Direct the traffic where you want it!

    a. Embed links to funnel them to YOUR website.

    b. Dont send your traffic to third parties

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Link directly toMLS searchabout this

    home in agentwebsite.

    Directs theuser to a tour

    embeddedwithin theagent site.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Embedvirtual tourswithin yourwebsite.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Four Steps to Craigslist Success

    3. Dont get flagged, be OK with change.

    a. Dont post the same ad in the same day.

    b. Dont post the same ad over and over.

    c. Dont over-post from one email address or one IP address.

    d. Dont use plurals like homes orproperties.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Four Steps to Craigslist Success

    4. Systematize how you post.

    a. Use Captcha King.

    b. Takes the human adminout of the equation.

    c. Saves steps.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Open Houses

    Chris Suarez

    PDXPERTS 2010: $23.2M closed volume 2010: 75 units Portland West MC

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Open Houses

    1. What is an open house?

    2. Why are they important?

    3. What are your five steps to making themsuccessful?

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five Steps to Successful

    Open Houses1. Hold opens every day to build up your database.

    a. Expect your team to be there.

    Team Leader

    Showing Assistant

    Admin

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five Steps to Successful

    Open Houses2. Be specific about your farm.a. Do your research.

    b. Choose your times wisely for best traffic.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five Steps to Successful

    Open Houses3. Advertise.

    a. Door knock.

    b. Place signs.

    c. Post Internet ads.

    d. Call the neighbors.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five Steps to Successful

    Open Houses4. Get the leads.a. Use your iPad.

    b. Get a last name and neighborhood for future leads.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five Steps to Successful

    Open Houses5. Follow up with the leads.

    a. Ask for referrals!

    b. Use your scripts!

    c. Every referral sourcegets a call back.

    d. Thank the lead in

    advance with a gift or card.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Expireds/FSBO

    Greg Harrelson 2010: $117M closed volume 2010: 860 units The Harrelson Group, Inc. Myrtle Beach, SC

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Critical Points for

    Expired Prospecting1. Assume they know it is off the market.

    2. Reconnect them to the fact that their last agent failed tosell it.

    3. Assume they are going to get a second opinion.

    4. Start asking questions quickly.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Expired Prospecting ScriptThis is Greg Harrelson here in Myrtle Beach with C21.

    I wanted to touch base with you about your home. Obviously, Tom, you know your property is no longer onthe market for sale, is that correct?

    Certainly you still want to sell the property, because you had it on the market up until yesterday, right?

    So, Tom, I assume since the last agent failed to sell the property over the past six months, you will begetting a second opinion, is that correct?

    Well, Tom, I have crossed paths with your property in the MLS a few times and am a little surprised it hasnot sold already. It appears to me that when this property is marketed more aggressively, then it will sell.

    Tell me, what kind of condition is the property in?

    (Continue to ask questions )

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Critical Points for FSBO

    1. The biggest loss of income in FSBOs is poor leadfollow-up.

    2. Call them once per week, minimum.

    3. Preview the home as soon as possible. (rapport)

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    FSBO Prospecting ScriptThis is Greg Harrelson here in Myrtle Beach with C21. I am calling because I just sold another home in theCarolina Forest area, and I happened to notice that you are interested in selling your property, is thatcorrect?

    Is the property still available or do you currently have it under contract?

    The home that sold recently had about 2,000 heated square feet. How big is your home?

    When your home does sell, where do you plan on moving?

    (Ask more questions on why they are selling.)

    Just curious, how long are you going to try and sell it on your own?

    If I were to bring a buyer while you are trying to sell it, would you cooperate on commission?

    Obviously, I cannot sell something without seeing it first. When would be a good time to preview thehome? Would this afternoon around 2:00 p.m. be good, or would tomorrow at 1:00 p.m. be better?

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Farming

    Richard StoneRichard Stone Real Estate 2010: $30.5M closed volume 2010: 40 units Carmel Valley/Del Mar MC

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Richards Nine Rules

    1. Lead generate for four hours a day.

    2. Call back every lead.

    3. In the car by 8:15 every day.

    4. Start LGFD by 9:45.

    5. Study 20/20/20.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Richards Nine Rules

    6. Avoid all refined sugar.

    7. Follow a words of wisdom diet.

    8. Exercise for at least one hour every day.

    9. Average at least 2 leads every day.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Richards Bonus Plan

    Must complete all nine rules and get $35/day plus

    + $20 for first lead

    + $40 for second lead

    + $80 for third lead

    + $160 for fourth lead

    + $320 for fifth lead

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Richards Bonus Plan + $30 for first appointment

    + $60 for second appointment

    + $120 for third appointment

    + $240 for fourth appointment

    A Perfect Week = $______A Perfect Month = $______

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Richards Bonus Plan

    If I do not complete all nine rules:

    In the car at 8:15 = $200!

    20 minutes of scripts20 minutes of Gary time20 minutes of scripture = $200!

    LGFD by 9:45 = $250!

    Lead generate for four hours a day = $500!

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Daily Schedule

    5:30am Awake!

    6:00am Energy breakfast

    7:00am Exercise

    7:30am Shower and dress

    8:15am BE IN THE CAR20 minutes of scripts20 minutes of Gary time20 minutes of scripture

    9:45am LGFD

    11:45am Call backs

    12:30pm Lunch andget stuff done

    2:00pm Listing appointment

    4:00pm LGFD

    6:00pm Call backs

    6:30pm Listing appointment

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Interview: Jessica Cox

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Referrals

    Brian Cane

    Pacifical Realty Group 2010: $30.1M closed volume 2010: 99 units San Diego Metro MC

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Brians Keys to Success

    1. Always stay in touch.

    a. Do a complete 33 Touch PLUS Program.

    Send 700 people a newsletter mailer monthly.

    Email 1,400 people two times a year.

    Call two times a year.

    Give away magnets.

    Host client appreciation parties.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Brians Keys to Success

    2. Be a connector.

    a.Solve problems or create opportunities.

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Brians Keys to Success

    3. Follow the system.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    SeminarsKenny Klaus

    The Kenny Klaus Team 2010: $34M closed volume 2010: 197 units Integrity First MC

    REAL Trends Top Teams byTransaction Sides - #93

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Foreclosure Alternatives Workshop

    Presented by:

    Your Real Estate Experts

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Kennys Seven Steps for a

    Successful Workshop1. Advertise locally.

    2. Hold a monthly workshop.

    3. Define what a short sale is.

    4. Discuss short sale myths and facts.

    5. Discuss the benefits of working with the Kenny Klaus Team.

    6. Have an attorney present for Q&A.

    7. Schedule private meetings.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Build an MREA TeamClaudia Maefsky

    The Legacy Group 2010: $41M closed volume 2010: 242 units Spokane MC REAL Trends Top Teams by

    Transaction Volume - #236 REAL Trends Top Teams by

    Transaction Sides - #86

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Build an MREA Team

    1. Create a vision for your business.

    2. Understand the model.

    3. Get buy-in from your team.

    4. Get a coach.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Organizational Team Model

    Kevin Kauffman and

    Brandon Tracy

    Group 46:10 2010: $22.7M closed volume 2010: 157 units

    Tempe-Scottsdale MC REAL Trends Top Teams by

    Transaction Sides - #187

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Organizational Team Model

    Kevin Kauffman &Fred Weaver

    Lead BuyerAgent

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Organizational Team Model

    ShowingAssistant

    Kevin Kauffman &Fred Weaver

    Lead BuyerAgent

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Organizational Team Model

    ShowingAssistant

    AdminAssistant

    Kevin Kauffman &Fred Weaver

    Lead BuyerAgent

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Organizational Team Model

    ShowingAssistant

    AdminAssistant

    ShowingAssistant

    Kevin Kauffman &Fred Weaver

    Lead BuyerAgent

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Mega RSTLM

    Kristan Cole

    The Kristan Cole Team 2010: $43M closed volume 2010: 208 units Anchorage MC REAL Trends Top Teams by

    Transaction Sides - #122

    REAL Trends Top Teams by

    Transaction Volume - #207

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Mega RSTLM

    1. What is Mega RSTLM?

    2. Why do I need to know it?

    3. How does it work?

    4. Why does it work?

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Mega RSTLM

    1. Timing

    a. Never too late to start.

    b. Never too late to continue.

    2. Your Organizational Chart

    a. Use a pencil with a big eraser.

    3. Talent Prefers Opportunity Over Comfort

    a. The talent pool has never been deeper.b. NOW is the time to gain Talent Share.

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Interview: Monte Montgomery

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Interview: John OLeary

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Working with Builders and Developers

    Steve Rider

    The Rider Elite Team 2010: $47.7M closed volume 2010: 244 units Scottsdale-Integrity First MC REAL Trends Top Teams by

    Transaction Sides - #85

    REAL Trends Top Teams by

    Transaction Volume - #169

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Trade-In Program

    Working Through Builders and Developers

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five-Step System for Working with Builders

    and Developers

    1. Guerilla Warfare: The New Home Marketa. Local statisticsb. Local builder associationc. Visit communitiesare they using anyone?

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five-Step System for Working with Builders

    and Developers

    2. Get into Relationshipsa. Top downb. Bottom upc. Earn their trustgoal

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five-Step System for Working with Builders

    and Developers

    3. Visit Your Communities Three Times Per Weeka. Give market information, clippingsb. Marketing materialsc. Agent history questions

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five-Step System for Working with Builders

    and Developers

    4. Go on Every Appointment Prepareda. Review new home marketb. Resale marketc. Options ... keep, lease, or lease option

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Five-Step System for Working with Builders

    and Developers

    5. Keep Track of Your Numbersa. Number of inbound seller referralsb. Number of referrals in back logc. Number of sales

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Interview: Mega Agent

    Marnie Bennett 2010: $73M closed volume 2010: 260 units Keller Williams VIP MC

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Sales

    Manager

    Closing

    Manager

    Office

    Manager

    ListingCoordinator

    Client

    ServicesDatabase

    Manager

    Resale

    Agent

    StagingConsultant

    ReceptionBuying

    Agent

    New

    Homes

    Agent

    Inside

    Sales

    New

    Homes

    Reception

    Listing

    Agent

    MarnieBennett

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    VEP EVENTS

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Panel: BOLD

    Gene Arant

    James Benson

    Lisa Archer

    Mickey Pascarella

    Paulette Carroll

    BOLD Laws Wall at Nashville-Hendersonville MC

    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Tweet, post, watch, share, like.

    @mapscoaching

    @kwri

    Facebook.com/kellerwilliamsrealty

    Facebook.com/mapscoaching

    Youtube.com/kellerwilliams

    Share Your Mega Camp Experience!

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    # kwmc MEGA AGENT CAMP SEPTEMBER 2011

    Mega Agent

    Thank you for being here!