Managing People & OrganizationsThe Gateway to Career Success

Managing People & OrganizationsWhy study Organizational Behavior? To improve effectiveness Non-technical skills are the gateway to success Technical skills alone are not sufficient for an

organization or individual to be successful Graduates of this program cite managing

people as their #1 developmental issue

Managing People & Organizations

Is Organizational Behavior pretty much common sense?

Managing People & Organizations

What is an organization? Any group working together to achieve

common goals Must have an ongoing purpose Includes corporations, government agencies,

family businesses, non-profits Organizations exist within organizations

Managing People & OrganizationsWhy would an organization perform better than an equal

number of individuals acting independently?

A Common goal can generate synergy Organization solves the problem of quantity but not

complexity Individuals have limited capacity Organizations need specialized skills Cooperation among Specialists should increase potential Performance is a function of the cooperation effectiveness All of this depends on teamwork

Managing People & Organizations

What do managers do? Accomplish tasks through others Make decisions Allocate resources Achieve goals

Managing People & OrganizationsFramework for management Plan – define goals, establish strategy, plan and

coordinate activities Lead – motivate workforce, direct activities,

communicate, resolve conflicts Organize – design structure, assign tasks, decide on

roles, define reporting relationships Control – monitor activities, correct deviations,

compare to goals

Managing People & Organizations

What do managers need? Technical skills, Non-technical skills, Analytical skills

Managing People & OrganizationsWhat is theory?

A system of assumptions or accepted principles Explains the nature or behavior of a set of

phenomena There is an element of speculation Helps us analyze, explain or predict behavior in

organizations Theory is validated through experimentation Not the same as peoples experiences

Managing People & Organizations Theories help us to understand the practice of

management Offer insights into causality Can guide management action and improve

effectiveness