managing people in organizations case study report
TRANSCRIPT
-
8/12/2019 Managing People in Organizations Case Study Report
1/20
Higher Colleges of Technology
Ras Al Khaimah Women's College
Case Study Project and Presentation:
The Institute of Alied Technology
Preared !y:
Ameera Al Mansoori, 200012956
Fahad Al Mansoori, H00214796
Layla Al Mansoori, S200115070
Zubaidah Abdul ehman, !002"1"12
Preared for "r# $onnie%ilne
%$A &(: %anaging Peole in )rgani*ations
+e!ruary ,-. /,-
-
8/12/2019 Managing People in Organizations Case Study Report
2/20
Case Study Report: The Institute of Applied Technology
Ac0no1ledgements
#e $ould li%e &o e'(ress our s(e)ial &han%s o* +ra&i&ude and a((re)ia&ion &o r- .onnie *or her )ons&ru)&i/e and /aluable su++es&ions
and &ea)hin+s durin+ )ons&ru)&in+ and de/elo(men& o* a((re)ia&i/e inuiry in&er/ie$ ues&ions- Her $illin+ness &o +i/e her &ime so +enerously
has been /ery im(or&an&- Her ad/i)e and e'am(lin+ in )lass has been o* +rea& hel(- & $as e')ellen& o((or&uni&y &o $or% on &his amain+ )ase
s&udy (ro3e)& abou& &he ns&i&u&e o* A((lied e)hnolo+y &ha& hel(ed us &o do a lo& o* )ri&i)al analysis and &hin%in+ $i&h some resear)h $here $e
)ame &o %no$ ne$ &hin+s and /o)abularies so $e are really &han%*ul &o her and $ishin+ &o s&udy $i&h her a+ain in &he )omin+ semes&ers-
ur s(e)ial &han%s are e'&ended &o Mr- Fauan *or his e**or&s and assis&an)e durin+ some o* &he )lasses-
#e $ould also li%e &o &han% &he ns&i&u&e o* A((lied e)hnolo+ys s&a** member *or enablin+ one o* us &o /isi& &heir o**i)e and )ondu)&
in&er/ie$-
Finally, $e $ould li%e &o &han% our *amily members and rela&i/es $ho hel(ed us a lo& in loo%in+ a*&er &hin+s a& home so $e )an *inish
our )ase s&udy (ro3e)& and (resen&a&ion $i&hin limi&ed &ime-
-
8/12/2019 Managing People in Organizations Case Study Report
3/20
Case Study Report: The Institute of Applied Technology
Ta!le of Contents
S2CTI)3,4 I3TR)"5CTI)3T)TH2)R6A3I7ATI)3 ############################################################################################################################################### 1
,#,4 I3STIT5T2SI72. PR)"5CTSA3"S2R8IC2S. A3"ST5"23TS ######################################################################################################################### 1
,#/4 CAS2ST5"9%2TH)"))69######################################################################################################################################################################### 1
S2CTI)3/4 STR236THSA3"S5CC2SS################################################################################################################################################################# 1
S2CTI)3(4 A3A9SIS)+TH2STR236THS;S5CC2SS)+TH2)R6A3I7ATI)3########################################################################################################## 2
(#,4 R2AS)3SA3""2TAI2"A3A9SISA$)5TTH2S5CC2SS)+ IAT################################################################################################################### 2
(#/4 %AS)W
#(4 P)SITI82I%PACTS)3STAK2H)"2RS: STA++A3"+AC5T9%2%$2RS. ST5"23TSA3"C)%%53IT9#############################################################9
S2CTI)3?4 C)3C5SI)3###################################################################################################################################################################################### 10
?#,4 R2C)%%23"ATI)3S ###################################################################################################################################################################################### 10
$I$I)6RAPH9################################################################################################################################################################################################### 11
APP23"I=)32: APPR2CIATI82I3T2R8I2W@52STI)3SA3"A3SW2RS################################################################################################################### 12
APP23"I=TW): ACTI)3PA3############################################################################################################################################################################## 14
APP23"I=THR22: +I65R2S################################################################################################################################################################################## 15
-
8/12/2019 Managing People in Organizations Case Study Report
4/20
Case Study Report: The Institute of Applied Technology
Section ,4 Introduction to Institute of Alied Technology IAT4
A has e')ellen& su((or& ser/i)es and s&a&e8o* &he8ar& *a)ili&ies- & $as *ounded in 2005 under oyal de)ree o* His Hi+hness Shei%h hali*a bin
Zayed Al :ahyan, ;residen& o* &he A, 2014a?- @ision .uild an e')ellen& B!areer e)hni)al =du)a&ion Sys&emC &ha& $ill brin+ ou& en+ineers, s)ien&is&s and
&e)hni)ians reuired *or &he A, 2014b?- Mission he de/elo(men& o* &he A, 2014h? and A((lied e)hnolo+y Hi+h S)hool a)ross &he =mira&es
>A, 2014i?- n 2010, As number o* s&a** $as more &han 400 s&a**D*a)ul&y members >A, 2010a?- A))ordin+ &o da&a in 2014, &he number o* s&a**
is 562- A are o**erin+ s)hool sub3e)&s, $hi)h a)ademi) )ore )ourses are +i/en in *i+ure 2 B!urri)ulum Ma&ri'C under a((endi' &hree alon+ $i&h
ou&)ome >A, 2014*?- he sub3e)&s are Heal&h and ;hysi)al =du)a&ion, !i&ienshi( and Li*e S%ills, !om(u&er E n*orma&ion e)hnolo+y, Arabi),
slami) S&udies, Ma&hema&i)s, S)ien)e, and =n+lish >A, 2014d?- he )lus&er )ourse reuiremen&s +i/en are in *i+ure under a((endi' &hree
>A, 2014d A, 2014e?- A is de/elo(ed &o o**er &hese s)hoolin+ and a)ademies *or s&uden&s o**erin+ s&imula&in+ and modern en/ironmen&s &o
na&ional you&h in s)ien&i*i) and &e)hni)al dis)i(lines >A, 2014+?- n 2010, As numbers o* s&uden&s $ere 000 >A, 2010a?- n 2014, &he &o&al
number o* +radua&es is 467" and *or ea)h +rade G9, G10, G11, and G12 are 146", 951, 1050, and 1092, res(e)&i/ely, +i/en in *i+ure 6 under
a((endi' &hree-
,#/4 Case Study %ethodology
he me&hodolo+y used is a((re)ia&i/e in&er/ie$ inuiry, $hi)h is &he sour)e *or ima+ina&i/e and (osi&i/e *u&ure > ;a&&on, M-, 2002, ((- 1"1, 1"2?-
he (erson in&er/ie$ed is rainer and Su(er/isor and in&er/ie$ed on February ", 2014- He &rains s&uden&s on s(e)i*i) s%ills, and so*&$are and
su(er/ises &hem &o ma%e sure s&uden&s are e')ellin+- he in&er/ie$ ues&ions and ans$ers are +i/en in a((endi' one-
Section /4 Strengths and Success
A ha/e been su))ess*ul in &rainin+ and (re(arin+ s&uden&s $ho are ambi&ious and e')ellen& &hrou+h s(e)ialied &rainers, &ea)hers and
su(er/isors- hey are &rainin+ s&uden&s &o (ar&i)i(a&e in )om(e&i&ions- For e'am(le, in 2010, Mr- Mar$an Al Mansoori >Grade 11 ! !lus&er?
$on Gold Medal in &he =mira&es S%ills, 2010?- Ano&her su))ess is *a)ili&ies
and eui(men&s &ha& &hey ha/e *or &heir s&uden&s and &hey ha/e la&es& o**erin+s- =m(loyees are $or%in+ hard &o de/elo( and enhan)e s%ills o*
s&uden&s and &ha& is $hy Mr- Mar$an $as e')i&ed and in&eres&ed in #eb esi+n )om(e&i&ion- S&a** members and *a)ul&y members are (ro/idin+
in&ensi/e &rainin+ and de/elo(men& &o ma%e a)hie/emen&s- All em(loyees and mana+emen& members are )oo(era&in+ and su((or&in+ s&uden& &o
su))eed $i&h hi+h8s%ills rela&ed &o ;H; (ro+rammin+ and MySL due &o *as& learnin+, and (ra)&i)e- he resul&s $ere amain+ be)ause o* Mr-
Mar$an $innin+ +old medal and sil/er medal in #ed esi+n made s&a** and *a)ul&y members (roud $hile (resen&in+ A and &he
-
8/12/2019 Managing People in Organizations Case Study Report
5/20
Case Study Report: The Institute of Applied TechnologySection (4 Analysis of the Strengths;Success of the )rgani*ation
(#,4 Reasons and "etailed Analysis a!out the Success of IAT
A))ordin+ &o &he analysis o* in*orma&ion *rom in&er/ie$, A (ossess s%ills, abili&ies, %no$led+e, and *a)ili&ies &o ensure su))ess o* A
in*luen)in+ s&uden&s (osi&i/ely- hey are su))ess*ul be)ause o* &he *ollo$in+ reasons and de&ailed analysis +i/en in &able 1
able 1 e&ailed Analysis o* easons behind Su))ess o* A
easons e&ailed Analysis
1? So*& and e)hni)al
S%ills
A em(loyees are hi+hly s%illed in &e)hni)al and so*& areas su)h as )om(u&in+ and (ro+rammin+ s%ills,
de)ision8ma%in+D(roblem8sol/in+ s%ills, e'(lora&ion and in/es&i+a&ion s%ills, ra&ionale &hin%in+ s%ills,
)on/ersa&ion and )oa)hin+ s%ills, analy&i)al s%ills and so)iable s%ills so s&uden&s $ill be able &o a)hie/e
a)ademi) and (ersonal +oals-
2? e)rui&men& and
rainin+
As re)rui&ers are ha/in+ +rea& s%ills and %no$led+e abou& &he bi+ (i)&ure so &hey $ill hire and &rain &he bes&
s&a** and *a)ul&y members- hey %no$ /ery $ell $hi)h re)rui&men& me&hods $ill $or% *or shor&8lis&in+ (o&en&ial
)andida&es-
A in/ol/es learnin+ and de/elo(men& edu)a&ionis& &o enhan)e and de/elo( abili&ies and s%ills o* no& only s&a**
and *a)ul&y members bu& also s&uden&s-
? Mar%e&in+ and
;ubli) ela&ions
As e**e)&i/eness o* mar%e&in+ and (ubli) rela&ions sho$s in *e$ )li)%s- n)e sear)hed abou& A, &hey are all
o/er &he sear)h en+ine *rom +eneral sear)h, ima+es, /ideos &o boo%s-
:e$s abou& A )an be read in (ress releases, seen in &ele/isions, and *ollo$ed in so)ial (la&*orms su)h as
Fa)e.oo%, ns&a+ram, umblr and $i&&er-
4? Adminis&ra&ion and
e+is&ra&ion
Adminis&ra&ion and re+is&ra&ion +oes beyond &heir basi) (a(er$or% or or+ania&ion and dire)&ion $or%- hey
o**er )onsul&in+ ser/i)es and solu&ions bene*i&in+ A-
5) !om(e&en)e
;lannin+ and Abili&y
Fa)ili&a&ion
A ha/e de*ined mission and /ision so &hey ha/e )a(abili&y &o nur&ure (rodu)&i/ely- eams are able &o iden&i*y
and man+e &heir (riori&ies and &his is $i&h ali+nmen& and e'e)u&ion- hey are s(endin+ in (ro+rams and
*a)ili&ies &o su((ly and do &he need*ul- =/eryone %no$s &heir roles and res(onsibili&ies and &hey are (er*ormin+
more &o e')eed e'(e)&a&ions-
6? S&ra&e+i) hin%in+
and Mana+emen&
Men&al &hin%in+ is hi+h be)ause &hey &hin% *or s&uden&s and &heir (aren&s, )ommuni&y and &he
-
8/12/2019 Managing People in Organizations Case Study Report
6/20
Case Study Report: The Institute of Applied TechnologySo*&$are no$led+e
and ='(er&ise
main&ainin+ )om(e&en)y- hey ha/e (ro/ided s&uden&s $i&h A((le i;ad, i;hone and Ma).oo% so &hey )an
ha/e hands8on learnin+ and de/elo(men& e'(erien)e-
10? =n&er&ainmen& and
#ell8.ein+
S&a** and *a)ul&y members en3oys +ymnasium and )losed (lay+rounds *or s(or&s and +ames, and )a*e&eria
o**erin+ heal&h and *reshly (re(ared meals-11? !ounselin+ S&uden&s +e& )areer )ounselin+, +uidan)e and su((or& *rom )ounselin+ &eam-
12? !er&i*i)a&ions A ha/e S 9000 >A, 20143?, and A))redi&a&ion *rom &he Sou&hern Asso)ia&ion o* !olle+es and S)hools
!oun)il on A))redi&a&ion and S)hool m(ro/emen& >SA!S !AS? A, 2010b?- & sho$s &ha& &hey are
e')ellin+ be)ause o* s&andards and sys&ems de*ined by &hese )er&i*i)a&ions, $hi)h are ma3or s&ren+&hs *or
in&ernal uali&y o* (ra)&i)e-
(#/4 %aslo1 Hierarchy of 3eeds
here is +rea& im(or&an)e o* Maslo$Is heory >#u, S-, and #or&man, J-, 2009? &o A $here edu)a&ional +oal *or &heir s&uden&s are &o
learn and de/elo(-
able 2 Maslo$Is Hierar)hy o* :eeds >Su++es&ions and e&ailed Analysis?
Maslo$Is Hierar)hy o*
:eeds
Su++es&ions and e&ailed Analysis
1? Sel*8a)&ualia&ion ea)hers e'(e)& &ha& s&uden&s $ill do bes& and &hey should be +i/en *reedom *or e'(lora&ion and dis)o/erin+
in*orma&ion on &heir o$n- S&uden&s ha/e (ra)&i)al learnin+ be)ause &ea)hers $ill )onne)& i& $i&h real8li*e
e'am(les- Lesson (lans are (ra)&i)al and no& o/erly done be)ause i& $ill o/er$helm s&uden&s a**e)&in+ &heir
learnin+- ;ro3e)&s, home$or%, assi+nmen&s and lab $or%s assi+ned ha/e sel*8e'(ressi/e and sel*8ini&ia&ion so
s&uden&s are in/ol/ed $i&h )rea&i/e and inno/a&ion-
2? =s&eem needs ea)hers $ill de/elo( ne$ &heore&i)al, )on)e(&ual and (ra)&i)al %no$led+e &o hel( s&uden&s &o su))eed- his $ill
*i& s&uden&s (ersonal needs $i&h ins&ru)&ion needs- hey *o)us on indi/idual needs, s&ren+&hs and abili&ies-
#hen lessons are (lanned, &hey &a%e in&o )onsidera&ion indi/idual abili&ies and needs and &ea)hin+ $i&h mul&i(le
learnin+ s&yles and me&hods-
ea)hers $ill be )ons)ious $hen s&uden&s are *a)in+ di**i)ul&ies and &hey ma%e &hem )om*or&able $hen &hey are
(ani)%in+ or s&ressed-
S&uden&s are in/ol/ed in hi+h /alue a)&i/i&ies and (ro+rams su)h as na&ional, re+ional and in&erna&ional &e)hni)al
)om(e&i&ions, blood dona&ion )am(ai+ns, en/ironmen& )leanin+, dona&ion and )hari&y )am(ai+n, and na&ional,
re+ional and in&erna&ional s(or&s- he learnin+ en/ironmen& is more )oo(era&i/e *or buildin+ and main&ainin+
&rus&- !urri)ulums de/elo(ed are &o ins(ire s&uden&s &o be +ood learner- S&uden&s are re)o+nied *ormally so
ou&s&andin+ (er*ormer $ill +e& res(e)& and mo&i/a&ion *rom o&hers- !lassroom en/ironmen&
? .elon+in+ness and
Lo/e needs
here is +rea& and s&ron+ rela&ionshi( be&$een &ea)hers and s&uden&s also an indi/idual $i&h &heir )lassma&es-
#i&h (osi&i/e a&&i&ude and )onsidera&ion, &ea)hers are main&ainin+ )lose rela&ionshi(s $i&h s&uden&s also usin+
one8on8one &ea)hin+- S&uden&s +e& on+oin+ *eedba)%, )ommen& and mo&i/a&ion $i&h em(hasis on &heir s&ren+&hs
3
-
8/12/2019 Managing People in Organizations Case Study Report
7/20
Case Study Report: The Institute of Applied Technologyand abili&ies so &ea)hers are a/ailable $hene/er s&uden&s need &hem- ea)hers sho$ &ha& s&uden&s &hou+h&s,
(ar&i)i(a&ions and o(inions are /alued and &hey are su((or&ed $hen &hey ha/e )rea&i/e ideas-
An indi/idual rela&ionshi( is buil& $i&h &heir )lassma&es &hrou+h sharin+ and e')han+in+ %no$led+e, ha/in+ )lass
+rou( dis)ussions and mee&in+s-
4? Sa*e&y :eeds ea)hers and labora&ory in8)har+e are &rained $ell- hey are ready *or any emer+en)y si&ua&ion and s&uden&s
are )on*iden& abou& i&- Lesson (lans are no& only *or )lassroom bu& &here are (lans *or labora&ories as $ell-
=mer+en)y (ro)edures are im(lemen&ed and )arried ou& and &his is based on (rior dis)ussion and readiness-
S&uden&s are )orre)&ed and mo&i/a&ed $hen &here are mis&a%es- hey &ry a+ain (u&&in+ ma'imum e**or& and
sho$in+ (rodu)&i/e (er*orman)e-
5? ;hysiolo+i)al S&a** and *a)ul&y members and s&uden&s +e& drin%s and re*reshmen& brea%s, ba&hroom brea%s, (rayer brea%s
and lun)h brea%s- hey +e& *ree, &as&y, and heal&hy lun)h *rom )a*e&eria- S&uden&s s&udy and learn in )om*or&able
)lassrooms and )orre)& &em(era&ures- S&uden&s are also en&i&led *or mon&hly e'(enses )ash and *ree i;ad,
i;hone and Ma).oo%-
Section -4 The Comany
-
8/12/2019 Managing People in Organizations Case Study Report
8/20
Case Study Report: The Institute of Applied Technology :umber o* 50K s&uden&s or more &a%in+ admission a& A !olle+e o* A((lied e)hnolo+y by )on&a)&in+ and )oordina&in+ $i&h +radua&es o*
A or o&her similar edu)a&ional ins&i&u&ions
m(ro/emen& in &he a&&i&ude and )areer (a&h o* s&uden&s a*&er A by )areer )ounselin+
;ro+ress in &he abili&ies and %no$led+e and )areer ad/an)emen& o((or&uni&ies o* s&a** and *a)ul&y members by u&iliin+ &heir )urren&
e'(er&ise and enhan)in+ s%ills
-#(4 Areas of "eBeloment
n order &o a)hie/e ne$ )olle+e dream, &here are areas o* de/elo(men& in s%ills or e'(er&ise- he de&ailed analysis on &he areas o*
de/elo(men& +i/en in &able -
able Areas o* e/elo(men& in S%ills or ='(er&ise
S%ills or ='(er&ise e&ailed Analysis on Areas o* e/elo(men&
1? So*& and e)hni)al
S%ills
Fa)ul&y members should a)uire s%ills su)h as )rea&i/e &hin%in+, seein+ bi+ assi+nmen& &hrou+h
a)hie/emen&, &ime mana+emen& and s&ress mana+emen&, brin+in+ &eam &o+e&her and $or%in+, (resen&in+
ma&erial (ra)&i)ally, and de/elo(in+ and deli/erin+ sam(les-
2? e)rui&men& and
rainin+
e)rui&ers should %no$ &o use ou&sour)in+ re)rui&men& me&hods $hen &here is ur+en)y in re(la)emen&-
hey should hire (ro*essors and s&a** members ready &o run, edu)a&e and mana+e *rom (oin& o*
admission un&il +radua&ion- hey should be able &o or+anie in8house &rainin+s, $hi)h is a**ordable ra&her
&han sendin+ &o (ubli) )ourses or $or%sho(s-
? Mar%e&in+ and ;ubli)
ela&ions
eam should a)uire ne$ mar%e&in+ &e)hniues and )hannels &ha& is sui&able &o rea)h indi/iduals
be&$een 1" years un&il 5 years or married )ou(les a+ed 55 years or more- hey should de/elo( $ri&in+,
desi+nin+ and )on&en& de/elo(men& s%ills &o (ubli)ie o(enin+ o* )olle+e- his dream should be
e/ery$here in &he ne$s rea)hin+ (aren&s and &heir )hildren-
4? Adminis&ra&ion and
e+is&ra&ion
here is need *or ne$ adminis&ra&ion and re+is&ra&ion sys&em- :e$ or &rans*erred em(loyees should
under+o &rainin+ *or ne$ sys&em-
5? !om(e&en)e ;lannin+
and Abili&y Fa)ili&a&ion
@ision and mission o* A !olle+e o* A((lied e)hnolo+y should be de/elo(ed as a (ar& o* (lannin+-
here is need *or ne$ (ro+rams and ma3ors, $hi)h should be de/elo(ed by mana+emen& &eam $or%in+
$i&h &ea)hers, s&uden&s and s&a** members- ;lannin+ and su((or&in+ &eam should de/elo( %no$led+e and
s%ills &o (lan and de/elo( ne$ )olle+e and reuired *a)ili&ies and &e)hnolo+ies-
6? S&ra&e+i) hin%in+ and
Mana+emen&
Mana+emen& and leadershi( )ommi&&ee should brin+ im(ro/emen&s in mana+emen& (ra)&i)es-
7? #ebsi&e here is need *or ne$ $ebsi&e *or A !olle+e o* A((lied e)hnolo+y &ha& is o**erin+ online admission
and re+is&ra&ion a((li)a&ion- hey need &o &rain s&a** members &o de/elo( &heir s%ills and abili&ies &o desi+n
ne$ ad/an)ed $ebsi&e-
"? Hi+hly8=ui((ed
Fa)ili&ies
:e$ )olle+e should o**er lar+e and $ide ran+e o* *a)ili&ies sui&in+ edu)a&ional needs *or .a)helor and
Mas&er de(endin+ on ma3ors- & $ill be similar &o *a)ili&ies o**ered by A bu& hi+her le/el-
9? e(ar&men&8 e(ar&men& should under+o s%ills and %no$led+e im(ro/emen& and de/elo(men& &o es&ablish &he basis
5
-
8/12/2019 Managing People in Organizations Case Study Report
9/20
Case Study Report: The Institute of Applied TechnologySo*&$are no$led+e
and ='(er&ise
reuired *or in*ras&ru)&ure o* ne$ )olle+e- S&uden&s should )on&inue +e&&in+ la&es& &e)hnolo+y +ad+e&s-
10? =n&er&ainmen& and
#ell8.ein+
:e$ )olle+e )am(us should in)lude all &he ma3or s(or&s and +ames $i&h su((or&in+ *a)ili&ies and &rainers-
hey should also de/elo( i& $i&h bo$lin+ and billiard li%e /enues- hey need &o de/elo( a )am(us &ha& is
e'&remely s(or&y and en&er&ainin+-
Food o**ered should be de/elo(ed *rom basi) )a*e&eria &o res&auran& &ha& is o(en 247-
11? !ounselin+ !ounselin+ &eam should +e& ba)%+round on )ounselin+ uni/ersi&y and )olle+e le/el s&uden&s- hey should
be &rained and de/elo(ed &o +uide and su((or& s&uden&s a& &he le/el o* .a)helor or Mas&er-
12? !er&i*i)a&ions A ha/e S 9000 )er&i*i)a&ion >A, 20143?, and A))redi&a&ion *rom &he Sou&hern Asso)ia&ion o* !olle+es
and S)hools !oun)il on A))redi&a&ion and S)hool m(ro/emen& >SA!S !AS? A, 2010b?- & sho$s
&ha& &hey are e')ellin+ be)ause o* s&andards and sys&ems de*ined by &hese )er&i*i)a&ions, $hi)h are ma3or
s&ren+&hs *or in&ernal uali&y o* (ra)&i)e- hey need &o a)hie/e more na&ional, re+ional and in&erna&ional
)er&i*i)a&ions-
Section &4 "esign
A $ill be able ma%e &heir dream )ome &rue based on e**e)&i/e a)&ion (lan de/elo(ed- he de&ailed analysis on a)&ions and s&e(s
reuired &o a)hie/e &heir dream is +i/en in &able 4 alon+ $i&h (ro(osed &imeline and res(onsible de(ar&men& or area-
able 4 A)&ion ;lan
A)&ions S&a**DFa)ul&y S&ren+&hs )ame in&o ;lay es(onsibili&y ;eriod
1? ;re(arin+ and dra*&in+
Business Plan
!om(e&en)e ;lannin+ and Abili&y
Fa)ili&a&ion
S&ra&e+i) hin%in+ and Mana+emen&
So*& and e)hni)al S%ills
Mana+emen&
Finan)e and A))oun&s
o Head o* e(ar&men&s
ime*rame4 mon&hs
a&e
June 0, 2014
S&e(s
!ommuni)a&in+ and dis)ussin+ $i&h mana+emen& and )ommi&&ee abou& &heir e'(e)&a&ions
Ge&&in+ uo&a&ions on di**eren& *a)ili&ies, eui(men&s and &e)hnolo+ies
!oordina&in+ $i&h de(ar&men& heads abou& o(enin+ ne$ )olle+e *or &heir ideas and o(inions
2? Findin+ and sele)&in+
location and campus
=n&er&ainmen& and #ell8.ein+
So*& and e)hni)al S%ills
Finan)e and A))oun&s
Adminis&ra&ion
ime*rameAlmos& 2
ears " Mon&hs
a&e
Mar)h 1, 2017
S&e(s
!he)%in+ $i&h land de(ar&men& *or sui&able lo)a&ion and buildin+ >sam(le /ie$ in a((endi' &hree *i+ure 4?
!on&a)&in+ real es&a&e o**i)es *or a/ailable and desi+nin+ ar)hi&e)&ural
Hirin+ &em(orary ar)hi&e)&ural en+ineers, ele)&ri)ians and &e)hni)ians and in&erior desi+ners
6
-
8/12/2019 Managing People in Organizations Case Study Report
10/20
Case Study Report: The Institute of Applied Technology
Lis& o* a((ro/ed su((liers and *inaliin+ and (ur)hasin+ in&erior, desi+n, *urni&ure and de)ors
? Ge&&in+ national
accreditation and license
Hi+hly8=ui((ed Fa)ili&ies
e(ar&men&8So*&$are no$led+e and
='(er&ise
!er&i*i)a&ions
Mar%e&in+ and ;ubli) ela&ions
Mana+emen&
eam member *rom ea)h
de(ar&men&
Mar%e&in+
ime*rame1 Mon&h
a&e
A(ril 0, 2017
S&e(s
!on&a)&in+ !AA$$$-)aa-ae*or !olle+e li)ensin+ and a))redi&a&ion as *ederal )olle+e
;re(arin+ s&a** members *or audi& and mee&in+ $i&h !AA and ob&ainin+ a))redi&a&ion and ma%in+ an announ)emen&
4? Hiring s&a** and *a)ul&y
members and (ro/idin+
training
e)rui&men& and rainin+ Human esour)es
rainin+ and
e/elo(men&
ime*rame1 Mon&h
a&e
May 0, 2017
S&e(s
;re(arin+ or+ania&ional )har& >*i+ure 5 in a((endi' &hree? *or ne$ )olle+e and de&erminin+ number o* em(loyees reuired >3ob s(e)i*i)a&ion
and 3ob des)ri(&ion? and de&erminin+ (romo&ions or &rans*ers
Lis&in+ /a)an)ies in ne$s(a(ers and )on&a)&in+ re)rui&men& a+en)ies and in&er/ie$in+, shor&8lis&in+ and hirin+ $or%ers, s&a** and *a)ul&y
members also (ro/idin+ orien&a&ion or 3ob8s(e)i*i) &rainin+s
5? Publicizingo(enin+ o* ne$
)olle+e
Mar%e&in+ and ;ubli) ela&ions
#ebsi&e
Mar%e&in+ and Sales
A Admission e)ord
ime*rame1 Mon&h
a&e
June 0, 2017
S&e(s
esi+nin+ and dra*&in+ ad/er&isin+ bro)hures E *lyers
Ma%in+ lis& o* mar%e&in+ me&hods and &e)hniues >online so)ial (la&*orms and &radi&ional ne$s(a(er, bulle&in boards, (os&al dis&ribu&ion,
radio, &ele/ision, e&)-?
.oo%in+ s&alls or s&ands in A Mall, Manar Mall, Sa*eer Mall and Hamra Mall *or a$areness and inuiry *orms
Ad/er&isin+ in s)hools $i&h s)ien)e s&ream >no&i)e board, and (resen&in+ (resen&a&ion &o 12 &h+raders?
!on&a)&in+ (ubli) or+ania&ions and ma3or (ri/a&e or+ania&ions *or s(e)ial dis)oun& *or em(loyees
n*ormin+ A +radua&es &hrou+h emails, &e'& messa+es and (os&al mails abou& o(enin+ o* ne$ )olle+e
6? Registering s&uden&s and
commencing)lasses
Adminis&ra&ion and e+is&ra&ion
#ebsi&e
!ounselin+
Admission and
e+is&ra&ion
ime*rame2 Mon&hs
a&e
Au+us& 25, 2017
S&e(s
ra*&in+ lis& o* ma3ors and &heir )ourses *or *irs& semes&er
http://www.caa.ae/http://www.caa.ae/ -
8/12/2019 Managing People in Organizations Case Study Report
11/20
Case Study Report: The Institute of Applied Technology
Lis& o* admissions and *ollo$in+ u( on do)umen&s submission *or re+is&ra&ion >lis& *rom $ebsi&e, s&alls and )am(us?
e+is&erin+ s&uden&s $i&h )ounselin+ on )areer
rien&in+ s&uden&s and )ommen)emen& o* )lasses Se(&ember , 2017
Section >4 Imact on 2mloyees. Customers or Clients and the Community
>#,4 Changes to !e 2erienced
A))ordin+ &o analysis *rom in&er/ie$, &here is need by many hi+h s)hool +radua&es *rom A $ho $an&ed &o )om(le&e >(ursue? &heir
hi+her s&udies in &he same area o* A bu& &hey $ere no& able &o be)ause A is a ins&i&u&e $hi)h o**ers only hi+h s)hool )er&i*i)a&e- =/en&ually,
+radua&es had &o loo% *or o&her al&erna&i/es o* )olle+es and uni/ersi&ies a)ross &he #/4 Potential ImroBement: Wor0lace and )fferings !y IAT
IAT Poularity: he mana+emen& o* ne$ )olle+e $ill be &he same bu& $i&h more members- A A $ill be more *amous a)ross &he
-
8/12/2019 Managing People in Organizations Case Study Report
12/20
Case Study Report: The Institute of Applied Technology n)rease in )areer de/elo(men& *or &he *a)ul&y and s&a** o* A- For e'am(le, &here $ill be (romo&ions in 3obs, salary in)rease, &rans*ers and
3ob /a)an)ies *or &he ne$ )am(us-
e/elo(in+ (ro*essionally by &rainin+ sessions, $hi)h is &o mee& &he 3ob reuiremen&s *or &he )olle+e- For e'am(le, (ro*essors $ill be +i/en
&rainin+ on ho$ &o o(era&e &he ne$ &es& eui(men& in &he )lass $i&h a be&&er s%illed (ro*essionals deli/er more and be&&er $or%-
A $ill hel( &heir *a)ul&y &o )ome &o+e&her &o ins(ire ea)h o&her $i&h ne$ ideas, )hallen+e one ano&hers assum(&ions, and *os&er
inno/a&i/e &hin%in+- Fur&hermore, &his di/ersi&y o* (eo(le and &heir &hou+h&s )an )rea&e ob3e)&i/i&y and build &rus& amon+ *a)ul&y and s&a**-
>#(#/# Students
Gradua&es $ill +e& many 3ob o((or&uni&ies sin)e #(#(# +amilies
Families $hose )hildren $ill s&udy a& )olle+e $ill be ha((ier be)ause )andida&es $ill +e& a )han)e &o s&udy en+ineerin+ in &he ma3ors &hey
$ould li%e in A near &o &heir *amilies ins&ead o* )hoosin+ &o +o ubai, Sha3rah and Abu habi-
heir )hildren $ill +e& +ood 3ob o((or&uni&ies and a s&ron+ *inan)ial *u&ure salary &o su((or& &heir *amilies-
Families $hose )hildren are s&udyin+ a& )olle+e $ill ha/e more so)ial ne&$or%in+ and $ill be inde(enden&- For e'am(le, &he so)ial
ne&$or%in+ $ill hel( &hem +e& s(onsors *or &heir *ur&her s&udies li%e mas&ers and ;h-
heir )hildren $ill ha/e %no$led+e and sel*8es&eem &ha& $ill hel( &hem de/o&e more &ime &o )ommuni&y- For e'am(le, &hey $ill $or% in
di**eren& *ields o* en+ineerin+ &o hel( =mira&ia&ion-
>#(#-# Community
Hi+her edu)a&ion leads &o a more edu)a&ed and (rodu)&i/e $or%*or)e in &he )ommuni&y- !olle+e in)reases &he )han)es o* li/in+ in a so)ie&y
$i&h o(en minded and (rodu)&i/e )i&iens in &he $or%*or)e-
& $ill su((or& &he
-
8/12/2019 Managing People in Organizations Case Study Report
13/20
Case Study Report: The Institute of Applied Technologyin)rease in &he number o* s&a** and *a)ul&y members alon+ $i&h number o* s&uden&s enrollmen& and +radua&ion- rainer and Su(er/isor
in&er/ie$ed ha/e +i/en s&ron+ on &heir s&ren+&hs, su))ess and dream- A ha/e &he ri+h& and a((ro(ria&e s&ren+&hs and abili&ies &o o(en ne$
)olle+e $i&h some areas o* de/elo(men& &o a)hie/e &heir dream- he a)&ion (lan desi+ned $ill ensure deli/erabili&y- A))ordin+ &o im(a)&
iden&i*ied, &here $ill be dire)& (osi&i/e im(a)& on s&a** and *a)ul&y members and s&uden&s alon+ $i&h on o/erall )ommuni&y as $ell-
?#,4 Recommendations
n order &o ensure &ha& As ne$ )olle+e dream )on&inues &o +ro$, $e ha/e (ro(osed &hree re)ommenda&ions, $hi)h $ill be &here
ne'& )hallen+e- Firs&ly, A should ha/e research and PhD programsas $ell- & $ill enable )om(le&e edu)a&ional e'(erien)e under one roo* and
lo)a&ion *or s&uden&s- Some&imes, s&uden&s miss semes&ers $hile &hey are *indin+ and sear)hin+ sui&able resear)h and ;h (ro+rams- Ano&her
re)ommenda&ion is &ha& &hey should es&ablish publishing house*or (ublishin+ s&uden&s $or% *or no& only na&ional re)o+ni&ion and rea)h bu& also
re+ional and in&erna&ional- Finally, A should ha/e s&ra&e+i) (ar&nershi( $i&h Cloud Campush&&(DDa((-)loud)am(us-meDN so *a)ul&y )an &ea)h
$i&h inno/a&i/e me&hods and s&uden&s )an s&udy and a)uire business s%ills, )olle+e )on&en& and lan+ua+es *or ma%in+ learnin+ more
rea)hable-
$i!liograhy
=mira&es S%ills- >2010?-Achievements- e&rie/ed " February 2014 *rom h&&(DD$$$-emira&ess%ills-aeDinde'-(h(O
o(&ionP)omQ)on&en&E&as%P/ie$EidP59E&emidP"9
A- >2010a?-About Institute of Applied Technology- e&rie/ed " February 2014 *rom h&&(DD$$$-you&ube-)omD$a&)hO
/PZ)$G1o5n:=Elis&P;LF.47!F.04F"F12
A- >2010b?- Boo of Abstracts- e&rie/ed " February 2014 *rom h&&(DD$$$-ia&-a)-aeDia&&e)D2010D*ilesD.oo%Qo*QAbs&ra)&s-(d*
A- >2014a?-About IAT- e&rie/ed " February 2014 *rom h&&(DD(oin&-ia&-a)-aeD=nDAbou&AD
A- >2014b?- !ision- e&rie/ed " February 2014 *rom h&&(DD(oin&-ia&-a)-aeD=nDAbou&AD;a+esD@ision-as('
A- >2014)?- "ission- e&rie/ed " February 2014 *rom h&&(DD(oin&-ia&-a)-aeD=nDAbou&AD;a+esDMission8-as('
A- >2014d?- Curriculum- e&rie/ed " February 2014 *rom h&&(DD(oin&-ia&-a)-aeD=nDAHSK20S)hoolsD!urri)ulumD;a+esD!urri)ulum8
S&ru)&ure8-as('
A- >2014e?- Curriculum Philosophy- e&rie/ed " February 2014 *rom h&&(DD(oin&-ia&-a)-aeD=nDAHS
K20S)hoolsD!urri)ulumD;ublishin+ma+esD!urri)ulum;hiloso(hy-3(+
A- >2014*?- Curriculum #vervie$- e&rie/ed " February 2014 *rom h&&(DD(oin&-ia&-a)-aeD=nDAHS
K20S)hoolsD!urri)ulumD;a+esD!urri)ulum8/er/ie$-as('
A- >2014+?- %tudents- e&rie/ed " February 2014 *rom
h&&(DD(oin&-ia&-a)-aeD=nD;eo(leD;a+esDS&uden&s-as('
A- >2014h?-Academies- e&rie/ed " February 2014 *rom
h&&(DD(oin&-ia&-a)-aeD=nDA)ademies
1#
http://app.cloudcampus.me/http://app.cloudcampus.me/ -
8/12/2019 Managing People in Organizations Case Study Report
14/20
Case Study Report: The Institute of Applied TechnologyA- >2014i?-ATH% %chools- e&rie/ed " February 2014 *rom
h&&(DD(oin&-ia&-a)-aeD=nDAHSK20S)hoolsD
A- >20143?- &uality Policy- e&rie/ed " February 2014 *rom
h&&(DD(oin&-ia&-a)-aeD=nDo)umen&sDuali&yK20;oli)y-(d*
;a&&on, M- >2002?- uali&a&i/e esear)h E =/alua&ion Me&hods >((- 1"1, 1"2?- :e$ or% SAG=- e&rie/ed " February 2014 *rom
h&&(DDboo%s-+oo+le-aeDboo%sO
idPF3.$2oi"=l4!E(+P;A1"1EdPuali&a&i/eRin&er/ie$Ra((re)ia&i/eRinuiryEhlPenEsaPEeiP)52009?- Senior !i&ien Gamin+ More &han 3us& .u**e&s, #orld$ide Hos(i&ali&y and ourism hemes, @ol- 1
ss 4, ((-44 8 54- e&rie/ed " February 2014 *rom
h&&(DD$$$-emeraldinsi+h&-)omD)on&en&Qima+esD*i+D40"0010404002-(n+
-
8/12/2019 Managing People in Organizations Case Study Report
15/20
Case Study Report: The Institute of Applied TechnologyAendi )ne: AreciatiBe InterBie1 @uestions and Ans1ers
,4 Tell me a!out a time 1hen you felt you made a huge difference in the life of one of your students#
n &he year 2010, had a s&uden& in Grade 11 ! )lus&er, Mar$an AL Mansoori he $as an e')ellen& and ambi&ious s&uden&- A& &ha& &ime, really
*el& ini&ia&ed a su))ess s&ory in &he li*e o* a s&uden& $ho $on &he *irs& (la)e in &he =mira&es S%ills :a&ional !om(e&i&ion and &he 2nd (la)e in &he
G!! S%ills re+ional )om(e&i&ion-
a# Please descri!e 1hat haened and 1ho suorted youD
nomina&ed Mar$an &o (ar&i)i(a&e in &he =mira&es S%ills :a&ional !om(e&i&ion 2010 in &he #eb esi+n )om(e&i&ion-
He $as brillian& in $eb desi+n- He $as really in&eres&ed and e')i&ed abou& &he )om(e&i&ion- A*&er in&ensi/e &rainin+, Mar$an $on &he Gold Medal
and he $as nomina&ed &o (resen& &he
-
8/12/2019 Managing People in Organizations Case Study Report
16/20
Case Study Report: The Institute of Applied Technologya# What 1ill success loo0 li0eD
)an ima+ine &ha& )olle+e in be one o* a %ind- o( o* &he ar& *a)ili&ies $here s(e)ialied and e'(er& &rainers and &ea)hers are *ully dedi)a&ed 247
&o *a)ili&a&e &he su))ess s&ories o* +i*&ed s&uden&s &hrou+h on+oin+ resear)h (ro3e)&s and (ra)&i)e and non8s&o( e**or&s &o a)hie/e su)h *ield-
!# Why is that imortantD
he im(or&an)e o* &ha& dream belie/e )omes *rom su))ess o* &he s&uden&, his (aren&s, &he )ommuni&y, &he =mira&e and &he
-
8/12/2019 Managing People in Organizations Case Study Report
17/20
Case Study Report: The Institute of Applied Technology
Aendi T1o: Action Plan and Team1or0 Tas0s
Actions $y 1hom Su!mission "eadline
1) A((re)ia&i/e in&er/ie$ ues&ionnaire8Grou(
mee&in+
Zubaidah, Ameera,
Layla, and Fahad
February , 2014
Submission &o r- .onnie
2? !ondu)&in+ in&er/ie$ and /oi)e re)ord
Fahad
February ", 2014
Submission &o all
? n&rodu)&ion abou& ins&i&u&ion February ", 2014
4? S&ren+&hs and su))essAmeera February 9, 2014
5? Analysis o* s&ren+&hs and su))ess
6? reamZubaidah February 10, 2014
7? esi+n
"? m(a)& Layla February 11, 20149? !on)lusion and re)ommenda&ion
10? e*eren)es8 A;A Zubaidah, Ameera,
Layla, and Fahad
February 11, 2014
mmedia&e $i&h ea)h se)&ion
n8&e'& )i&a&ion
e*eren)es lis&
Submission &o Zubaidah
11) #hole re(or& and (resen&a&ion
or+ania&ion and readabili&y8 Grou( re/ie$
mee&in+
Zubaidah, Ameera,
Layla, and Fahad
February 12, 2014
ra*& submission &o r- .onnie
-
8/12/2019 Managing People in Organizations Case Study Report
18/20
Case Study Report: The Institute of Applied Technology
Aendi Three: +igures
UFi+ure 1 r+ania&ion !har& >A, 2014h A, 2014i?
Ura$n usin+ Gli**y-)om
Fi+ure 2 !urri)ulum Ma&ri' >A, 2014*?
-
8/12/2019 Managing People in Organizations Case Study Report
19/20
Case Study Report: The Institute of Applied Technology
Fi+ure !lus&er !ourse euiremen&s >A, 2014e?
Fi+ure 4 :e$ !olle+e .uildin+
Ura$n usin+ Gli**y-)om
-
8/12/2019 Managing People in Organizations Case Study Report
20/20
Case Study Report: The Institute of Applied Technology
Fi+ure 5 ;ro(osed r+ania&ional !har& and S&ru)&ure
Ura$n usin+ Gli**y-)om
Fi+ure 6 As :umber o* S&uden&s in 2014