lead generation - landing page hubspot may2009

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How to Generate Leads on Your Website: Compelling Offers, Landing Pages and Calls to Action

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Page 1: Lead Generation - Landing Page HubSpot May2009

How to Generate Leads on Your Website: Compelling Offers, Landing Pages and Calls to Action

Page 2: Lead Generation - Landing Page HubSpot May2009

Agenda

• Calls to Action for Lead Conversion

• Compelling Offers

• Landing Page Layout & Design

• Let’s Build a Landing Page

• Quick Case Study

Page 3: Lead Generation - Landing Page HubSpot May2009

Lead Conversion is Critical Step

Target Market

Website Visitors

Leads

Conversion is where we take what we have spent time and money to get (visitors) and change it into something valuable to the Leads

Opportunities

Customers

something valuable to the business (leads).

A cost (website) produces a benefit (leads).

Customers

Page 4: Lead Generation - Landing Page HubSpot May2009

The Mindset of the Visitor

• Why are they there?

• What do they want?

• Does it make sense?

• Does it look easy?

• Do they trust you?

Page 5: Lead Generation - Landing Page HubSpot May2009

Place Calls-to-Action on…

• Website Homepage

• PPC Ads

• Email Blast

• Blog Articles

• Direct Mail

• Anywhere that you want someone to do something…

Page 6: Lead Generation - Landing Page HubSpot May2009

Call to Action

Page 7: Lead Generation - Landing Page HubSpot May2009

Call to Action

Page 8: Lead Generation - Landing Page HubSpot May2009

Call to Action Tips

• Action Oriented & Positive

• Try “click here” as part of it

• Simple & Clear

• Make it Pop

• Link Both Images and Text

• Targeted to Audience

Page 9: Lead Generation - Landing Page HubSpot May2009

Action Oriented & Positive

Page 10: Lead Generation - Landing Page HubSpot May2009

Simple & Clear

Page 11: Lead Generation - Landing Page HubSpot May2009

Make It Pop

Page 12: Lead Generation - Landing Page HubSpot May2009

Link Both Text and Images

Page 13: Lead Generation - Landing Page HubSpot May2009

Link Both Text and Images

Page 14: Lead Generation - Landing Page HubSpot May2009

Link Both Text and Images

XX

Page 15: Lead Generation - Landing Page HubSpot May2009

Agenda

• Calls to Action for Lead Conversion

• Compelling Offers

• Landing Page Layout & Design

• Let’s Build a Landing Page

• Quick Case Study

Page 16: Lead Generation - Landing Page HubSpot May2009

How to Come up with Compelling Offers

• WIIFM?

• Free Trials Work

• Try a “Kit”

• Match Offer and Landing Page

• Test, Test, Test

What Problem(s) Do You Solve for Your Customers?

Page 17: Lead Generation - Landing Page HubSpot May2009

Is the Offer Compelling? Likely to Convert?

Page 18: Lead Generation - Landing Page HubSpot May2009

Offer – WIIFM?

Page 19: Lead Generation - Landing Page HubSpot May2009

Free Trial

Page 20: Lead Generation - Landing Page HubSpot May2009

Try a “Kit”

Page 21: Lead Generation - Landing Page HubSpot May2009

Match Offer and Landing Page

Page 22: Lead Generation - Landing Page HubSpot May2009

Match Offer and Landing Page

Page 23: Lead Generation - Landing Page HubSpot May2009

Agenda

• Calls to Action for Lead Conversion

• Compelling Offers

• Landing Page Layout & Design

• Let’s Build a Landing Page

• Quick Case Study

Page 24: Lead Generation - Landing Page HubSpot May2009

Landing Page Tips

• The blink test

• Go naked

• Graphics matter

• Keep it simple

• Keep it short

• Mistakes to avoid

Page 25: Lead Generation - Landing Page HubSpot May2009

The Blink Test

Page 26: Lead Generation - Landing Page HubSpot May2009

Go Naked

Page 27: Lead Generation - Landing Page HubSpot May2009

How Naked is up to you…

Page 28: Lead Generation - Landing Page HubSpot May2009

How Naked is up to you…

Page 29: Lead Generation - Landing Page HubSpot May2009

Graphics Matter

Page 30: Lead Generation - Landing Page HubSpot May2009

Keep It Simple

Page 31: Lead Generation - Landing Page HubSpot May2009

Keep It Short

32% Conversion

Page 32: Lead Generation - Landing Page HubSpot May2009

How Long Should the Form Be?

This is the form that

never ends…

Yes, it goes on and on, my friends..

Some customer

started building

it, now knowing

it was too long…

And they’ll continue

building it forever

just because….

In general, longer forms = less leads! � K.I.S.S. (Short, Stupid.)

Page 33: Lead Generation - Landing Page HubSpot May2009

Keep It Short

32% Conversion

53% Conversio

n

Page 34: Lead Generation - Landing Page HubSpot May2009

Above the Fold, Please.

Where’s the form Geoff?

Page 35: Lead Generation - Landing Page HubSpot May2009

Don’t Put Form Below the Fold

Page 36: Lead Generation - Landing Page HubSpot May2009

Don’t – Ask for Really Private Info

Page 37: Lead Generation - Landing Page HubSpot May2009

Don’t – Use a Clear / Cancel Button

Page 38: Lead Generation - Landing Page HubSpot May2009

Don’t Distract Your Visitors from the Goal…

Navigation is a Distraction, Geoff….

Page 39: Lead Generation - Landing Page HubSpot May2009

Does it Tell the Visitor What To Do?

Tell them Again!Tell Them What to Do

Page 40: Lead Generation - Landing Page HubSpot May2009

Landing Page Best Practices: Quick Check List

• What is the Compelling Educational Offer?• Yes: Educational Download: Webinar, ebook, white paper.

Ask them “What problem are you solving for people?”

• No: Product information. Contact us. Demo Request.

• What’s the visual? Does it help?

• Is there text describing the free offer?• Is there text describing the free offer?

• Form above the fold?

• Does it use the words to instruct the user to complete the form?

• Navigation? Or No Navigation?

• How many form fields?

Page 41: Lead Generation - Landing Page HubSpot May2009

Agenda

• Calls to Action for Lead Conversion

• Compelling Offers

• Landing Page Layout & Design

• Let’s Build a Landing Page

• Quick Case Study

Page 42: Lead Generation - Landing Page HubSpot May2009

What Will Your Compelling Offer Be?

• White Paper, eBook, Webinar?

• What Problem(s) Do You Solve for Your Customers? (Pick one)

• How Do you Help them Solve it? (Pick one)

• Create a White Paper Topic by Starting with: “How to (insert verb) (insert adverb) with (insert your solution)”

• Everyone have an idea? (write the white paper later)

Page 43: Lead Generation - Landing Page HubSpot May2009

Let’s Build Your Landing Page

• Login to HubSpot

• Website � Landing Pages � Create New

• Walk through the landing page wizard.

Page 44: Lead Generation - Landing Page HubSpot May2009

Edit Form Fields

Page 45: Lead Generation - Landing Page HubSpot May2009

Manage Field Properties

Page 46: Lead Generation - Landing Page HubSpot May2009

Auto-Responder or Redirect

Page 47: Lead Generation - Landing Page HubSpot May2009

Configure Form Actions

Page 48: Lead Generation - Landing Page HubSpot May2009

Edit Landing Page

Page 49: Lead Generation - Landing Page HubSpot May2009

Page Properties for SEO

Page 50: Lead Generation - Landing Page HubSpot May2009

Where Will You Place Your Calls to Action?

• Social Media

• Blog

• Home Page

Page 51: Lead Generation - Landing Page HubSpot May2009

Agenda

• Calls to Action for Lead Conversion

• Compelling Offers

• Landing Page Layout & Design

• Let’s Build a Landing Page

• Quick Case Study

Page 52: Lead Generation - Landing Page HubSpot May2009

HubSpot Case Study

• Ad in Marketing Profs Email

• Call to Action

• Offer

• Landing Page

• Tracking / Analysis

Page 53: Lead Generation - Landing Page HubSpot May2009

Offer & Landing Page

Page 54: Lead Generation - Landing Page HubSpot May2009

Call to Action & Offer

• 0.2% Click Through Rate

• Includes undelivered, blocked, etc.

• No opportunity to use text

• CPM priced appropriately

Page 55: Lead Generation - Landing Page HubSpot May2009

Tracking & Analytics

PAGE NAME PAGE

VIEWS

SUBMISSIONS CONVERSION RATE

Blogging for Business Webinar 3803 2165 56.93%

Page 56: Lead Generation - Landing Page HubSpot May2009

Tracking & Analytics

• http://www.hubspot.com/marketingprofstoday-may2008/?source=MPT05

Referrer Visitors Leads Conversion %

[MPT05] 512 271 52.93%

Page 57: Lead Generation - Landing Page HubSpot May2009

Summary Tips

• Eliminate distractions

• No other calls to action, maybe no navigation

• Show the benefit

• Image of what they are getting

• Build trust• Build trust

• Privacy policy, security if appropriate

• Keep it simple

• Short form, simple text, pictures

• Test, measure, then test again

Page 58: Lead Generation - Landing Page HubSpot May2009

The End… (sorta)

Page 59: Lead Generation - Landing Page HubSpot May2009

Supplemental “How To” Slides

• Uploading Logo

• Making Logo Link to their Home Page

• Hiding Other Pages on Portal

• Remove other content from home page

• Inserting Stuff in Footer

• Template Configuration

• Tracking Results w/ Marketing Link Builder

• Uploading the White Paper

Page 60: Lead Generation - Landing Page HubSpot May2009

Upload Logo/Header Graphic (HARD)

Page 61: Lead Generation - Landing Page HubSpot May2009

Make Logo Link to Their Home Page

Page 62: Lead Generation - Landing Page HubSpot May2009

Hide Other Pages (Or Remove from Navigation)

Page 63: Lead Generation - Landing Page HubSpot May2009

Remove Content from Home Page

Page 64: Lead Generation - Landing Page HubSpot May2009

In Case They Want to Insert Stuff in Footer

http://tinyurl.com/c23y29

Page 65: Lead Generation - Landing Page HubSpot May2009

Further Template Configuration for Design

1. Settings � Template Configuration.

2. Custom.CSS

Two Options:

• Free Version• Free Version

• $1,000 Version.�

Page 66: Lead Generation - Landing Page HubSpot May2009

Tracking Results: Marketing Link Builder

• Settings � Marketing Link Builder

• OR click “GET URL” on Website � Landing Pages � Get URL

• http://success.hubspot.com/content-library/bid/7721/how-to-use-the-marketing-link-builder

Page 67: Lead Generation - Landing Page HubSpot May2009

Uploading the White Paper (EASY)…

• Edit Form � Configure Form Actions

• In Rich Text Box � Click “upload graphic” icon.

• Choose a document already uploaded or “upload a new one”

• Enter anchor text for the link to the document.

• Repeat this process for auto-response email, as well as thank you message presented on the screen. you message presented on the screen.