inter intra personal communication
TRANSCRIPT
Inter Intra Personal communication
What Ive learned
What Im going to do about it.
Stage
Stage affects our focus
Clean the stage to improve communication
Brain Patterns
Brain is a patterns maker
Identify & challenge existing patterns
Patterns changers
patterns can be changed
Practice, repetitive behaviour
Beliefs
Beliefs control emotions, which control actions
Recognize dysfunctional beliefs
Beliefs -> forward
Beliefs that inhibit you to move forward (positive direction)Create responses that allowYou to be effective
Interpret
Interpret events correctly
Ask the correct questions(Open, Closed,factual)
Negative
Brain doesn’t hear negative
Use positive phrases
Needs vs wants
I don’t need it , I just want it
Convert your needs into preferences, by saying it differently
Gray areas
Gray areas exist
Identify and accept them
Hear
People want to be heard
Stop mind reading
Thoughts
Repeating negative thoughts makes them into a reality
Replace negative thoughts with positive thoughts
Negative thinking
There is always a better way,profiling
Learn to think in moderate terms, or not to wonder
React
Situations will arise that will challenge correct reactions
STOP, Anchor, React
Listening
What is active listening- How to apply this.
Focus on words, body language tone of voice
Types of action
There are different reaction ways, Parent (dominant/caring),Adult (factual), Child(chilled/manulipator)When reacting and taking charge lean towards Adult
Rapport
What is rapport
Become skilled in rapport techniques
Social Styles
Social Stylesexists
Apply communication For different Quadrants
The end