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S&C Scada=Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I For Diagnosing Operating Problems 1 TABLE OF CONTENTS I Section Page Number Section Page Number INTRODUCTION ....................................... 2 CHART V. DART RTU WONT COMMUNICATE .............................. CHART I. SCADA-MATE SWITCH WON’T OPERATE WITH MASTER STATION .12 UNDER LOCAL CONTROL ............................. 4 CHART VI. QUESTIONABLE STATUS INPUTS ...................... CHART 11. SCADA-MATE SWITCH WON’T OPERATE REC,ElVEDAT MASTER STATION .16 UNDER REMOTE CONTROL .......................... 6 CHART VII. QUESTIONABLE ANALOG INPUTS ...................... CHART 111. DART RTU OR TRANSCEIVER RECEIVED AT MASTER STATION .20 DOESN’T OPERATE .................................. 8 CHART IV. DART CONFIGURATION SYSTEM OR DARTMAINT WON’T RUN ............................ 11 New Publcatlon O1995 INSTRUCTION SHEET 76&554 S&C ELECTRIC COMPANY Chicago Page 1 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

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S&C Scada=Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I

For Diagnosing Operating Problems

1 TABLE OF CONTENTS I Section Page Number Section Page Number

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CHART V. DART RTU WONT COMMUNICATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHART I. SCADA-MATE SWITCH WON’T OPERATE WITH MASTER STATION .12

UNDER LOCAL CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CHART VI. QUESTIONABLE STATUS INPUTS . . . . . . . . . . . . . . . . . . . . . . CHART 11. SCADA-MATE SWITCH WON’T OPERATE REC,ElVED AT MASTER STATION .16

UNDER REMOTE CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CHART VII. QUESTIONABLE ANALOG INPUTS . . . . . . . . . . . . . . . . . . . . . . CHART 111. DART RTU OR TRANSCEIVER RECEIVED AT MASTER STATION .20

DOESN’T OPERATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 CHART IV. DART CONFIGURATION SYSTEM OR

DARTMAINT WON’T RUN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

New Publcatlon O1995 INSTRUCTION SHEET 76&554

S&C ELECTRIC COMPANY Chicago Page 1 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I INTRODUCTION I

1 e The equipment covered by this publication must be operated and maintained by qualified persons who are thoroughly trained and who understand any hazards that may be involved. This publication is written only for such qualified persons and is not intended to be a substitute for adequate training and experience in safety procedures for this type of equipment.

1

The publication provides a troubleshooting guide for diagnosing operat,ing problems experienced with an S&C Scada-Mate Switching System. This guide is primarily intended for installations furnished with a communication and control unit that includes a WESDAC DART (Distribu- tion Automation Remot,e Terminal) RTU by Harris Con- trols, but, is also generally applicable to installations furnished with a remote terminal unit of other manufac- ture, as well as installations furnished with a switch-con- trol unit or a switch-control unit with battery charger and battery packs.

The DART RTI; and optional communication proces- sor module (CPM), if furnished, must be properly config- ured at the time of installation.

Instructions for configuring the DART RTU are pro- vided in Instruction Sheet 768-550. “S&C Scada-Mate Switching Systems: Communication and Control ITnit Fur- nished With DART RTU C,onfiguration System Software Version 2.02 or Higher.”

Instructions for configuring the CPM using the DBO/CPM Configuration System are provided in Instruc- tion Sheet 768-600, “S&C Scada-Mate Switching Systems: Communication Processor Module for Communication and Control Unit;” refer also to Harris Controls’ documen- tat,ion, “CPM Configuration Guide” and “DART Configura- tion Syst,enl User’s Guide.” Instructions for configuring the CPM using the ConfigPro Configuration System are provided in Harris Controls’ documentation, “ConfigPro Configuration System User’s Guide.”

In the troubleshooting procedures that follow, it is assumed that the user has a good working knowledge of the DARTMAINT maintenance program and, if the optional CPM has been furnished, the WESMAINT maink- nance program.

768.554 INSTRUCTION SHEET Page 2 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. - Toronto

INTRODUCTION - Continued I Where to Start . . . Refer to the table of contents on page 1 to determine the appropriate chart for diagnosing the problem. Refer to the illustrations in Instruction Sheets 768-550 and 768-555 to identify components indicated in the chart.

Instructions for replacing firmware and components of a communication and control unit are provided in Instruc- tion Sheet 768-555. As that instruction sheet points out, during the replacement procedure, precautions should be taken to prevent static charges, which can damage not only the existing item but the replacement item as well. Although replacement items are furnished in static- shielded bags, the use of a static-dissipative work surface, such as the 3M 8501 Portable Static-Dissipative Field Ser- vice Kit (available from S&C as Catalog Number 9931- 218), is highly recommended. This kit includes a static- dissipative work mat and a ground cord assembly with wrist strap, for connecting the mat-along with the person changing the item-to the same ground point.

If, after following the diagnostic procedure, you still can’t resolve the problem, or if the problem is intermittent in nature, contact the nearest S&C Sales Office.

Tools Required: e

e

e

e

e

e

e

e

e

e

True RMS digital multimeter.

IBM PC or compatible computer (XT or higher), or por- table, with hard disk drive.

DART Configuration System Software.

DSOWCPM or ConfigPro Configuration System Soft- ware if the optional communication processor module has been furnished. CPM Application Configuration Files.

DART maintenance cable.

Integrated-circuit extraction tool. In some instances, special extraction tools are required; in those instances, specific AMP Incorporated tool part num- bers are referenced in the instructions. Tom screwdriver for # 4 4 0 pan-head and #632 truss- head T10 machine screws.

Phillips screwdriver for #8-32 machine screws.

Nutdriver for #&I0 hex nuts.

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 3 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART I . SCADA-MATE SWITCH WON'T OPERATE UNDER LOCAL CONTROL I

Scada-Mate Switch won't operate

wlrlng dlagram and Refer to system

across swltch control connect voltmeter

termlnals to operator

1 Place 1ocal:remote

Press pushbutton and switch in "LOCAL '

listen for operatlon of output relay

Remove control cable from communlcatlon

and control unlt (CCW

NO

between termmals battery charger

1 and 2

t

1

battery charger and switch control Swltch

replacement Contact control may need

your nearest S&C Sales Offlce

I I L

need replacement Contact your nearest

S&C Sales Offlce

A

I CLOSED

Place 2 4-0hm. 75-wat reslstor across one

battery for 15 seconds whlle monttorlng

voltage Repeat for

1 1- With batteries stlll dlsconnected,

measure output of Dattery charger across termlnals 15 and 16

Replace fuse F2

Bussman MDA 10 or F3 wlth

equwalent ampere or

768.554 INSTRUCTION SHEET Page 4 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. - Toronto

I INTRODUCTION - Continued I Where to Start . . . Refer to the table of contents on page 1 to determine the appropriate chart for diagnosing the problem. Refer to the illustrations in Instruction Sheets 768-550 and 768-555 to identify components indicated in the chart.

Instructions for replacing firmware and components of a communication and control unit are provided in Instruc- tion Sheet 768-555. As that instruction sheet points out, during the replacement procedure, precautions should be taken to prevent static charges, which can damage not only the existing item but the replacement item as well. Although replacement items are furnished in static- shielded bags, the use of a static-dissipative work surface, such as the 3M 8501 Portable Static-Dissipative Field Ser- vice Kit (available from S&C as Catalog Number 9931- 218), is highly recommended. This kit includes a static- dissipative work mat and a ground cord assembly with wrist strap, for connecting the mat-along with the person changing the item-to the same ground point.

If, after following the diagnostic procedure, you still can't resolve the problem, or if the problem is intermittent in nature, contact the nearest S&C Sales Office.

Tools Required: True RMS digital multimeter.

IBM PC or compatible computer (XT or higher), or por- table, with hard disk drive.

DART Configuration System Software.

D20WCPM or ConfigPro Configuration System Soft- ware if the optional communication processor module has been furnished.

CPM Application Configuration Files.

DART maintenance cable.

Integrated-circuit extraction tool. In some instances, special extraction tools are required; in those instances, specific AMP Incorporated tool part num- bers are referenced in the instructions.

Torx screwdriver for #4-40 pan-head and "32 truss- head T10 machine screws. Phillips screwdriver for #8-32 machine screws.

Nutdliver for #4-40 hex nuts.

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 3 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART I. SCADA-MATE SWITCH WON'T OPERATE UNDER LOCAL CONTROL I

cada-Mate Swltch won't operate usmg openklose pushbuttons

Refer to system wlrlng dlagram and connect voltmeter

across swltch control

Place 1ocal:remote

Press pushbutton and swltch In "LOCAL "

Isten for operatlon of output relay

1

c L F

OPEN

t Remove control cable from comrnunlcatlon

and control unlt (CCW

CLOSED c e c

F

YES

1 NO

between termlnals battery charger.

1 and 2 I I <\i >24 VDC

Check w m g betweer battery charger and

swltch control Swltch control may need

replacement Contact your nearest S&C

Sales Offlce

1 I Battery charger may need replacement

Contact your nearest S&C Sales Offlce

I I

Dlsconnect batterles Place 2 4-0hm, 75-wat

reslstor across one battery for 15 seconds

whlle rnonltormg voltage Repeat for

other battery

O Y E S battery voltage drop below Replace

10 7 VDC

dlsconnected, measure output of

battery charger across terrnlnals 15 and 16

1 E l I 4 charger and check cover I

Bussman MDA 10 or F3 wlth

ampere or equivalent

768.554 INSTRUCTION SHEET Page 4 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART I. SCADA-MATE SWITCH WON'T OPERATE UNDER LOCAL CONTROL- Continued I

Measure voltage

Check contlnulty across control

cable connector terminals 2 and 3

Close dlsconnect usmg a hookstlck Reconnect control !I

There may be a cable to CCU rnechanlsm

problem. Contact your nearest S&C

Sales Offlce

Is

YES

7 " L r

across control cable connector

terminals 1 and 3

INSTRUCTION SHEET 768-554 S&C ELECTRIC COMPANY Chicago Page 5 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART I I . SCADA-MATE SWITCH WON'T OPERATE UNDER REMOTE CONTROL I

under remote control but does operate Scada-Mate Switch won't operate

usmg openiclose pushbuttons

4 Remove DART RTU

cover

Swltch on "ON" posltlon

If DS2 Isn't Ilt or IS

Control" Indicator may be corrupted on conttnuously Shut off DART RTU, v I then turn It back on I

Shut off DART RTU Connect malntenance

MAINTENANCE cable to "DART

PORT' on DART RTU and "COM1 P O R T

on your personal computer, and run

DART Conflguratlon System

t Set "on tme" for 500

download revised configuratlon

at 500

i Run DARTMAINT lnltlate control output

and llsten for operatlon of output

relay

lnltiate control output for another relay and listen for Its operatlon

YES

\I

" + NO f i relay

operate

Reconflgure DART RTU and I

conflguratlon lnltlate download revlsed

control output If relay sttll doesn't operate, contact your nearest

S&C Sales Offlce

NO

!I

V YES

replacement Contact your nearest S&C

Sales Offlce

L

Shut off DART RTU and CPM Connect

"CPM MAINTENANCE mamtenance cable to

PORT'' on DART RTU and "COM1 PORT" on (our personal computer.

and run D20/CPM Conflguratlon System Select appllcatlon flle

and check pulse duratlon settlng

c Set pulse duration

for 500 mllllseconds and download I YES c

lnltlate control output

operatlon of output and llsten for

768.554 INSTRUCTION SHEET Page 6 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART II. SCADA-MATE SWITCH WON'T OPERATE UNDER REMOTE CONTROL- Continued I

I YES

and download

lnltlate control output. revlsed conflguratlon

If output relay stlll

contact your nearest doesn't operate,

S&C Sales Offlce

Check connector at Swltch DART RTU terminal operate board TB4

Scada-Mate Swltch from

master statlon If unsuccessful,

verlfy that DART RTU IS receivmg proper command

I sequence I Correct DART

DART RTU may need replacement

Contact your nearest S&C Sales Offlce

1 Allgn connector

reattach + properly and

Check connectors on switch control

NO Allgn connector(s) + properly and

reattach

between DART Check wlrlng

RTU and swltch

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 7 of 23 S&C ELECTRIC CANADA LTD. 9 Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART Ill. DART RTU OR TRANSCEIVER DOESN'T OPERATE I

DART RTU doesn't operate DS1 "Mlcroprocessor Run" LED Indicator

Isn t Ilt or IS Ilt conttnuously

Put power swltch In "ON" posltlon

Replace fuse F1 wlth Bussman MDL 1

ampere or equivalent

1 No Measure voltage at DART RTU termlnal board TB1 , between terminals TB1-1 (+)

doesn't operate

t FROM CHART VI.

PAGE 18

Y E S

connector P1 between DART RTU

and WESTERM

NO

+ EXTERNAL

O N 0 211 voltage 8 VDC &NO charger battery power . Put power switch In

light on "ON" posltlon

4 YES

PROCEED TO CHARTIII. PAGE 10

and reattach

f VOLTAGE

SOURCE SENSOR

V I Put swltch in "OFF'

posltlon and measure open-clrcult voltage .

of each battery at test points

Remove battery charger cover and

check fuses

Replace F2 or F3 fuse wlth YES 0 Bussman MDA 10 F3 operated

ampere or equivalent

1 No

Y . Replace

battery packs

voltage

"EXTERNAL SOURCE" Input selector swltch in

posltion Connect Isolated

"EXTIAC " Put swltch In 120-VAC source to

"ON" posltlon and charge batterles for 24 hours

- 768.554 INSTRUCTION SHEET Page 8 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

CHART Ill. DART RTU OR TRANSCEIVER DOESN'T OPERATE - Continued I

Check w m g between external source and

battery charger I Measure voltage at

battery charger, between terminals

Measure voltage at battery charger, voltage

between terminals 21 20 VAC

r

Hlgh-voltage clrcult must be energized for battery

deslred, check operatlon charger to functlon If

wlth battery charger input selector swltch in

"EXTERNAL SOURCE" positlon, wlth 120-VAC source connected to termmals 34 and 35

Voltage sensor or voltage llmlter may

battery charger, need replacement

between termmals Contact your nearest

27 and 28 (DART S&C Sales Offlce

RTU) and 25 and 26 (transceiver)

i i

~ ~

.+ or voltage sensor source Dlsconnect external source

cover and check fuse F1 Remove battery charger

Fuse F1 can't be

Contact your nearest L S&C Sales Offlce

battery charger

YES . Plug 11-pln connector back In

measure voltage at battery at battery charger and

charger, between terminals 27 and 28 (DART RTU) and 25

and 26 (transceiver)

Plug 11-pln connector back

Remove qulck-disconnect In at battery charger

terminals from battery power llght packs, noting polarity and to whlch pack connector

was attached

J No

Battery charger

replacement Contact your nearest S&C Sales Offlce I17

NO L c

Check wirlng between battery charger and

DART RTU

L

Put swltch In "OFF positlon and measure open-clrcult voltage of each battery at

test polnts

I I I I Place batterv charaer Input I A

replacement may need

Contact your nearest S&C Sales Offlce

posltlon "EXTERNAL selecto; Connect swltch SOURCE" Isolated In 1 NO <:>-I of eftherbattery

120-VAC source to 510 5 VDC battery "EXTIAC " Put switch In packs

"ON" posltlon and charge I batteries for 24 hours I V

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 9 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Outdoor Distribution

Troubleshooting Guide

[ CHART 1 1 1 1 DART RTU OR TRANSCEIVER DOESN'T OPERATE -Continued ~~

FROM CHART 111. PAGE 8

CHART VI. OR

PAGE 17

Y Remove DART

RTU cover

c

1 YES

Carefully remove wlth extractlon tool, check

and reseat * If DART for damaged plns,

RTU stlll doesn't operate, It may need replacement Contact

your nearest S&C Sales Offlce

extractlon tool and redace wlth correct

verslon * If DART RTU still doesn't operate. It I

may need replacement. Contact your nearest

S&C Sales Offlce I

NO

extraction tool, check

and reseat.* If DART for damaged plns,

replacement Contact operate, It may need

your nearest S&C

Statlc-Dlsslpatlve Fleld Servlce Kit (avallable from S&C as Catalog Number * The use of a statlc-dlsslpatlve work surface, such as the 3M 8501 Portable

9931 -21 8) IS hlghly recommended

appropnate flrrnware verslon Contact your nearest S&C Sales Office If necessary to determlne the

A Speclal extractlon tools are requlred for U19 (CPU) and U43 (DSP). For U19 (CPU), use AMP Incorporated Part Number 821648-1 or equlvalent For U43 (DSP), use AMP Incorporated Part Number 821566-1 or equlvalent.

Carefully remove wlth extractlon tool

and replace wlth verslon match

verslon indicated on If DART RTU stlll label on DART doesn't operate,

It may need replacement

Contact your nearest S&C Sales Offlce

NO

DART RTU may need replacement Contact

your nearest S&C Sales Offlce

extractlon tool.Acheck for damaged plns,

and reseat * If DART RTU still doesn't

replacement. Contact operate, it may need

your nearest S&C

768.554 INSTRUCTION SHEET Page 10 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART IV. DART CONFIGURATION SYSTEM OR DARTMAINT WON'T RUN I

DART Configuration System or DARTMAINT won't run

DART RTU and 'TOM1

and personal computer and properly

DART RTU and PC. cable Then turn on

and reboot

Shut off DART RTU and personal computer, and disconnect malntenance

cable Check connector pln contlnultym

7- O N 0 pln contlnulty Repalr malntenance or replace

cable

1 YES

Reconnect malntenance cable Turn on DART RTU

and PC and reboot

V < > N O replacement Contact your emulator set Set baud rate

for 2400 bps nearest S&C Sales Offlce

See S&C lnstructlon Sheet 768-550, Appendlx C for pln conflguratlon of

munlcation port, Cable Catalog Number TA-2247 (or user-furnlshed equlva- DART malntenance cable For personal computers havlng 25-pln serlal com-

communicatlon port. Cable Catalog Number TA-2248 (or user-furnished lent) should be used For personal computers havlng 9-pln serlal

equlvalent) should be used

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 11 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART V. DART RTU WON'T COMMUNICATE WITH MASTER STATION I

Y wlth master statlon

Put power switch In "ON" posltlon

* YES

transcelver

and DART RTU.

Set correct address address. correct

beatsisecond corrupted Shut off DART RTU, then turn

\ / 4 BEATS/

r

i Shut off DART RTU

Connect mamtenance cable to "DART MAINTENANCE

PORT on DART RTU and "COMI PORT"

on your personal

DART Conflguratlon computer, and run

System

Reconflgure DART RTU Then download

DSI stlll

need replacement. Or conflguratlon software may be lncompatlble wlth funware. Contact your nearest S&C

Sales Offlce

+ L t

L

See S&C lnstructlon Sheet 768-550, Appendlx B or Appendlx C + In D2OiCPM Conflguratlon System Software Verslons 4 40 to 5 03, corrupt V See S&C lnstructlon Sheet 768-550 for procedure conflguratlons can contam hldden characters In conflguratlon flle If. after

* Applicable to DART Conflguratlon System Software Verslon 2 01 and card working copy of software and use back-up copy downloadmg. CPM DSI "Mlcroprocessor Run" lndlcator is stlll flashing. dis-

hlgher See S&C lnstructlon Sheet 768-550 for procedure for speclfylng DNP verslon A A speclal extraction tool IS requlred Use AMP Incorporated Part Number

* The use of a statlc-dlsslpatlve work surface, such as the 3M 8501 Portable Statlc-DIsslpatwe Fleld Servce Klt (avallable from S&C as Catalog Number 9931 -21 8) IS hlghly recommended

822253-2 or equivalent

768.554 INSTRUCTION SHEET Page 12 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART V. DART RTU WON'T COMMUNICATE WITH MASTER STATION - Continued I

DNP verslon Select approprlate

speclfledt modeT

Select approprlate modeT

communlcatlons parameters parameters.

YES lh

Select approprlate analog InputsT

Download revlsed conflguratlonv

Send test slgnal

master statlon b to transcelver from

I \ I I

FROM CHART VII. > PAGE 20

communicate wlth master

slgnal and Contact your transmlt nearest S&C

Sales Offlce may need replacement. Contact your nearest S&C

Carefully

extractlon tool remove wlth

and reseat* IYES DART RTU, then turn

corrupted Shut off

I t back on+

CPM may need replacement Contact your nearest S&C

1 CPM may need

nearest S&C Sales Offlce

Carefully remove wlth extractlon toolA and

reseat*

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 13 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART V. DART RTU WON'T COMMUNICATE WITH MASTER STATION -Continued I

FROM CHART V. PAGE 13 Send test slgnal to

transcetver from

Y I

Shut off DART RTU Connect malntenance cable to "CPM MAINTENANCE PORT"

on DART RTU and "COM 1 PORT" on your personal computer, and run D20ICPM

Conftguratlon System

-

Open mam menu and select "SYSTEM FUNCTIONS

Transceiver may need replacement.

Contact your nearest S&C Sales Offlce

1 YES

Contact your nearesl S&C Sales Offlce or,

If you have the

WESMINT At expertise, run

D20M> or 68K>

"SA COM 1 " or prompt, type

"SA COM2

-D FROM CHART VI. PAGE 19

RTU address address Then download revlsed configurations

1 YES y correct

Select appropriate appllcatlon flle and

to CPM address indicator check master station

BOO8 and BO11

'i / t YES

NO master

correct n Set correct address Then

download

I configuration I revlsed

S&C Sales Offtce or, if you have the expertise, run WESMAINT

i YES

A I A Revlse the CPM conflguratlon as

approprlate. Then download revlsed

configuration

coml replacement Contact

your nearest S&C Sales Office

settings agree 4RT RTU

v parameters

I YES

Check message quallty at master

statlon If necessary, contact your nearest

S&C Sales Office

9 See S&C lnstructlon Sheet 768-600 for procedure

768.554 INSTRUCTION SHEET Page 14 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART V. DART RTU WON'T COMMUNICATE WITH MASTER STATION - Continued I

1 YES

nearest S&C Sales Offlce

There's a frammg error, usually caused by poor

communlcatlon lmk Check communlcatlon path and verlfy slgnal

strength

There's a parlty error, usually caused by

Incorrect baud rate, Incorrect parlty

checkmg, or incorrect number of stop blts

Check master statlon settings agalnst

appllcatlon flle settlngs

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 15 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I

CHART VI. QUESTIONABLE STATUS INPUTS RECEIVED AT MASTER STATION I status Inputs recelved at master station

No status inputs or unreasonable

I I A

generaied In hardware or

HARDWARE

A input termlnal v block

is the expected

state

Check voltage at Is NO DART RTU voltage

Input 0 VDC ?

YES

- Run DARTMAINT and view status

of the pomt

A PROCEED TO

CHART VI. PAGE 18

-4- PROCEED TO

CHART VI. PAGE 19 Put DART RTU

power switch In

"ON" posltlon

L

"OFF position, then c

I Put DART RTU

"OFF" posltlon, then power swltch In

"ON" positlon

768.554 INSTRUCTION SHEET Page 16 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART VI. QUESTIONABLE STATUS INPUTS RECEIVED AT MASTER STATION - Continued 1

Locate the + assoclated contact on wlrlng dlagram

aa CONTACT

IS the from back of

status Input communlcatlon and

control unit and check contlnulty across a and b contacts

CHARGER

'ALARM 1 A

Mechanlsm may need replacement Contact

your nearest S&C continulty

\Y Sales Offlce

r

localiremote swltch IS Make sure that

plug connected to In "LOCAL " Remove Is

local/remote contact on swltch control and

check contlnulty across localiremote contact

L°CA"REMoTE there YES Swltch control may need replacement

S&C Sales Offlce con:lnulty Contact your nearest

NO

,

There may be a

Contact your nearest hardware problem

S&C Sales Offlce

Put swltch on battery charger In "OFF posltlon Remove

11 -pin connector from battery charger and

check contlnulty between termlnals

23 and 24

Contact your nearest S&C Sales Offlce

NO

There may be a software problem

Contact your nearest S&C Sales Offlce

Contact your nearest lost conflguratlon

I

flashlng at Reconflgure flash~ng at PROCEED TO 4 beats/ DART RTU 4 beats/ CHART 111. seconds PAGE 10

YES

Check wlrlng back to DART RTU for short clrcults Check plugs

for mlsaliqnment

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 17 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART VI. QUESTIONABLE STATUS INPUTS RECEIVED AT MASTER STATION - Continued I

FROM CHART VI. PAGE 16

Y status polnt that

another

should have 24 VDC

DART RTU status wettmg voltage at

block. but v doesn't

Check wlrlng between DART RTU and battery

charger

1 BATTERY

i YES

24 VDC

avallable at battery

NO

+ CHART 111. PROCEED TO

PAGE 8

A A SWITCH CONTROL

Swltch control may wettlng voltage need replacement

avallable at status Dolnt Contact vour nearest

aa CONTACT

bb CONTACT

Verify contact path If I I necessary, contact I

your nearest S&C Sales Offlce

c I

,

1 YES

Check wlrlng between battery charger and

DART RTU

768.554 INSTRUCTION SHEET Page 18 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART VI. QUESTIONABLE STATUS INPUTS RECEIVED AT MASTER STATION - Continued I

FROM CHART VI. PAGE 16

Y mapplng at master

WESMAINT

status agree wlth Input

status

Verlfy status pomt S&C Sales Office or, If . mappmg In protocol No b Contact your nearest

you have the expertise. appllcatlon flle remap status polnts

O Y E S polnts software There may problem be a

Contact your nearest S&C Sales Offlce

1 No PROCEED TO

CHART V. PAGE 14

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 19 of 23 S&C ELECTRK CANADA LTD. Toronto April 24, 1995

S&C ScadaMateQP Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART VII. QUESTIONABLE ANALOG INPUTS RECEIVED AT MASTER STATION I

PROCEED TO CHART V. PAGE 13

PROCEED TO CHART V. PAGE 12

Refer to analog

Input pomt deflnltions Inputs llst for analog

L v

current or oseudo

T

Run DARTMAINT and view analogs

Check for large voltage or current unbalance

Check phase angles anc power factor for senslble

correctlons may not be correct. Current sensor

output leads may be transposed.

Check that correct conftguratlon system

software IS used Check wattshars

scaling*

1 p correct

RTU. Then download conflauratlon

* Applicable to DART Conflguratlon System Software Verslon 2 02 and hlgher

768.554 INSTRUCTION SHEET Page 20 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART VII. QUESTIONABLE ANALOG INPUTS RECEIVED AT MASTER STATION - Continued I

CURRENT

Run DARTMAINT

Measure voltage at DART RTU

TB2, TB3, and termlnal board

TB4, between termlnals

A I a n d v l e ~ n a ' o g s Convert count to YES NO . actual current or 4 to 6 VAC

voltage

PROCEED TO CHART VII.

PAGE 22

A I lrmg back to -----f Y Y L ~ I LRM DART / values \

1 No

Check voltage and current scaling

Remove control cable I xs from back of

cornmunlcatlon and control unlt and measure current between termlnals correspond to

9 and 12 (phase A) prlmary 10 and 12 (phase €3) 11 and 12 (phase C)

If swltch IS closed,

S&C Sales Offlce Current sensor may need replacement

x V SINGLE CURRENT POINT

correct affected or multlple

Reconflgure DART RTU Then download

MULTIPLE POINTS

Verlfy that rlbbon connector between

WESTERM DART IS

DART RTU and

properly attached at both ends

A connector YES

Contact your nearest S&C Sales

properly attached

properly and reattach

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 21 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada=Mate@ Switching Systems Troubleshooting Guide Outdoor Distribution I I CHART VII. QUESTIONABLE ANALOG INPUTS RECEIVED AT MASTER STATION - Continued I

FROM CHART VII. PAGE 21

Y Measure voltage

battery charger, between 4 Measure voltage at PHASE

termlnals 29 and 30 25 and 26 (phase C) 23 and 26 (phase A)

V + l Check w m g

WESTERM DART and battery charger

or "VOLTAGE

In "VOLTAGE SENSOR

SOURCE Dosltlon SOURCE I I I

Measure voltage at batterycharger,

between termlnals 21 and 22

A voltage

50 TO 90 VAC

Battery charger may need replacement

Contact your nearest S&C Sales Offlce 120 TO

140 VAC

PHASE A PHASE B

PHASE C &

<=4 TO 6/voltage\ I Make sure that I c=4 to 6 VAC 69 VAC voltage sensor =4 to 6 VAC, output selector

swltch IS In 5 VAC posltlon

=4 TO 6

back to

Measure voltage at swltch control,

between terminals A and N (phase A) -+ C and N (phase C)

.i) 4 to 6 VAC

Remove control cable from back of

communlcation and r-. Swltch control may

Contact your nearest need replacement.

S&C Sales Office ~~

0 VAC voltage between . "--b

control unlt and measure

13 and 16 (phase A) terminals

14 and 16 (phase B) 15 and 16 (phase C)

Check connectlons to battery charger,

termlnals 29 and 30

Contact your nearest S&C Sales Offlce

Check wirlng to battery charger or

swltch control

768.554 INSTRUCTION SHEET Page 22 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART VII. QUESTIONABLE ANALOG INPUTS RECEIVED AT MASTER STATION - Continued I

CURRENT

Run DARTMAINT and vlew analogs Convert count to actual current or

"i voltage

YES

Measure voltage at DART RTU termlnal board TB2, TB3, and TB4, between

termlnals 1 and 2

1

phase voltage NO . PROCEED TO

CHART VII. PAGE 22

reasonable CHART VII.

PAGE 23 If 0 K . proceed

NO

Check voltage and current scallng

Remove control cable from back of

cornmunlcatlon and control unit and measure surrent between termlnals

9 and 12 (phase A) 10 and 12 (phase B) 11 and 12 (phase C)

If swltch IS closed,

S&C Sales Offlce Current sensor may need replacement

CURRENT POINT

YES affected or

Reconflgure DART RTU Then download

conflguratlon

c . Verify that rlbbon

connector between DART RTU and

WESTERM DART IS

properly attached at both ends

1 Contact your

nearest S&C Sales Off Ice

t

properly and reattach

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 21 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995

S&C Scada-Mate@ Switching Systems Outdoor Distribution

Troubleshooting Guide

]CHART VII. QUESTIONABLE ANALOG INPUTS RECEIVED AT MASTER STATION - Continued I FROM CHART VII.

PAGE 21

Y

battery charger, between 4 Measure voltage at PHASE

termlnals 29 and 30

or "VOLTAGE

In "VOLTAGE

SOURCE" posltlon SENSOR SOURCE

SENSOR

w Measure voltage at

batterycharger, I 21 and 22 I between terrnlnals

0 VAC + 50T0 1 need replacement

Contact your nearest S&C Sales Offlce 120 TO

140 VAC

Check connectlons to battery charger,

termlnals 29 and 30

Measure voltage

between termlnals at swltch control,

23 and 26 (phase A) 25 and 26 (phase C)

PHASE A PHASE B

PHASE C &

5=4 to 6 VAC, output selector

5 VAC posltlon or swltch IS In

Check wtrtng back to

WESTERM DART

Measure voltage at

between terrnlnals swltch control,

A and N (phase A)

\ /A

"U Swttch control may

Remove control cable need replacement Contact your nearest

S&C Sales Offlce from back of

cornrnunlcatlon and control unlt and measure

voltage between

13 and 16 (phase A) terrnlnals

14 and 16 (phase B) 15 and 16 (phase C)

S&C Sales Offlce

Contact your nearest S&C Sales Offlce

~

Check wlnng to battery charger or

swltch control

76&554 INSTRUCTION SHEET Page 22 of 23 S&C ELECTRIC COMPANY Chicago April 24, 1995 S&C ELECTRIC CANADA LTD. Toronto

I CHART VII. QUESTIONABLE ANALOG INPUTS RECEIVED AT MASTER STATION - Continued I

FROM CHART VII. PAGE 21

Y Run DARTMAINT and vlew current unbalance

1

value Vlew voltage reasonable unbalance

1 No I

current

conslstent wlth current

unbalance

c I

Check phase

mappmg and analog scalmg in protocol

If 0 K , Droceed appllcatlon flle.

conslstent wlth -” voltage

unbalance

Check voltage sensor phase angle correctlon

factors Verlfy that phase(s) wlthout battery

charger 4 9 ’ . wlth battery charger =25”

t YES

Verlfy potnt rnappmg and full-scale values

at master statlon RTU furnished

No

Current sensor output leads may be

transposed If 0 K , proceed

angle = I 80” dlfferent

-”

Check current sensor phase angle correctton factors

J

L

INSTRUCTION SHEET 768.554 S&C ELECTRIC COMPANY Chicago Page 23 of 23 S&C ELECTRIC CANADA LTD. Toronto April 24, 1995