information needs assessment

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  • 1. INFORMATION NEEDSASSESSMENTEvans & Zarnosky (2005). Developing library and information centercollections, chap.2.
  • 2. Outline Some concept about INA Practical use in library How to conduct an INA Afterthought
  • 3. Why we should learn about INA Books are for use Books are for all
  • 4. Conceptual
  • 5. What is INA Community analysis Planning process Information audit/needs analysis/assessment < > User studies 5W1H Market analyses
  • 6. INA vs market research () ()
  • 7. Needs Needs situations that require solution Wants thingsthat someone is willing to expend time, effort, or money to acquire Demands things that someone wants and is willing to act in concert to acquire Identify a need that is wanted and demanded
  • 8. Information etc Information user(who) Information need(whatwhy) Information seeking behavior(how) Information retrieval and access failure(why)
  • 9. / () /() - law of least effort (senior-postgraduate)/ P.23
  • 10. Practical
  • 11. Developing collection > > >
  • 12. Planning new services Locating service points
  • 13. Assessing physical facility requirements ADA(1990) (1997) Assessing collections and services
  • 14. Adjusting staffing patterns Planning budgets
  • 15. Is it really practical TD Wilson Colin Mick Douglas Zwelzig
  • 16. Study
  • 17.
  • 18. Who will do the survey What will be studied How and Where is data collected How is data to be interpreted
  • 19. Who will do the survey (advisory board)
  • 20. What will be studied Community? political jurisdiction / Cooperate setting
  • 21. What will be studied 1. Historical data 2. Geographical data 3. Transportation ability data ex
  • 22. What will be studied 4. Legal issue Jurisdiction Accountability Copyright Depository status Government regulationprofessional guideline 5. Political information Formal Informal
  • 23. What will be studied 6. Demographic data (GIS) America Community Survey (ACS) http://www.stat.gov.tw 7. Economic data etc 8. Communication systems story hour
  • 24. What will be studied 9.Social and educational organization 10.Cultural and recreational organization 11.Community information service
  • 25. How and Where is datacollected key informant, community forum social indicators, field surveys
  • 26. How and Where is datacollected Key informant/gatekeeper etc Community forum town meeting
  • 27. How and Where is datacollected Social indicators/factors, variables, characteristics (55) +/
  • 28. How and Where is datacollected Field Surveys /vs / ()( )()
  • 29. How and Where is datacollected ()transaction logs what, when, where, how, how often
  • 30. How is data to be interpreted : Tabulation : (J. Bradshaw) Normative need Felt need
  • 31. How is data to be interpreted Expressed need Comparative need (p.41) : ( )
  • 32. How is data to be interpreted :
  • 33. Other type KCLS university of Michigan / Information audit/
  • 34. Other type Activities Data analysis Decision making Problem solving Empirical analysis
  • 35. Afterthought!!!/CD/selected website/QR(55)+/http://youtu.be/OE63BYWdqC4?t=19slaw of least effort

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