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Incidents
General
Documentation
Incident Management
Surveys Site assets
GEO tracking
Ma
na
ge
me
nt In
form
atio
n
Site information
Blu
e p
rin
ts
Staff skill registration
Prison cell documentation
Video and Photo archive
Mo
bile
ap
ps
No
tificatio
ns
HELP – IMSIncident Management Software
OVERVIEW
Incident work force Management and
map geo tracking of staff, vehicles
and incidents
Video and VoIP conferencing and
patching between ground troops and
the command center
Inter-departmental work force alignment
and task coordination.
Automated Work flow creation and
notification system to process actions
more effectively
Inbox monitoring and alert system to
process support requests from victims
or witnesses
Calendar views and scheduling
capabilities of departmental resources
Immediate quick glance incident
waterfall progress reports to view the
status of an incident
Location based information storage
such as building drawing details or
hazardous areas
Cost control management of an
incident from budgeting to reporting
Regional map views highlighting
emergency services locations,
evacuation points, incident history
data, previous pictures, info desk
location and volunteer reporting
locations
Incident auditing feature with a
quality management system to
recommend future incident
procedure improvements
Supply chain and procurement
Management system to register,
order and track incident supplies
Warehouse inventory Management
system to track and report on supply
distribution capabilities
Inventory warranty
tracking and reporting
Fleet equipment
inventory management
and reporting system
Inventory disposal and Repair
service tracking
Competence development
management and reporting of
individuals or groups based on set
KPI targets
Training scheduling and
coordination system to register
courses, trainers and participants
A Complete database of staff
information including
competences, profile,
history, responsibilities,
contracts, reporting lines
Performance dashboards and
analytics of staff members and
groups Skill set data storage with an
integrated API with the IMS work force
Management system to track
performance and improvement
recommendations of staff
Automated dispatch
capabilities to
recommend &
schedule resources to
support an incident
Inventory health and safety
checking and corrective action
processing
Fitness records and medical history
reporting and tracking of staff
members.
Risk Management
and mitigation of an
incident
Asset Management
Competence development
Incident Coordination
Work force Management
SI M
Bill of materials creation and
ordering processing with
advanced approval management
system
Victim or witness
HELP app
Immediate video
and voice coms
with command
center.
1
2
View live video streaming of the
incident from the users phone.
Patch others into the call if needed
with the permission of the victim or
witness. Maps will display all video
streaming from various users into
one isolated work order ticket.
The command can add other
persons to the ticket to give them
visibility of exactly what's
occurring from the incident.
Automated work flow processes
are allocated to the type of
incident to ensure procedures are
followed and nothing is missed.
Decisions are made based on
visibility and real time data.
Prioritize and then assign
dispatch to the incident
within a work order based
on location, skills and
availability. An algorithm
will automatically
recommend the dispatch
resources to assign.
3 4
All live streaming,
previous pictures or
videos are
automatically stored
into the incident work
order.
On arrival to the scene, the
field resources will activate
their cameras and launch
drones if needed to create
a virtual on site war room
offering complete
transparency cross all
emergency services
departments.
5
HELP IMS IN ACTION
Victim or witness HELP
app
Press alert and
immediately an officer will
video share your screen
and send vital information
1
2
The officer will send the
map layout of the effected
area and instructions of
what to do next.
Coordinate volunteers and use the
dispatch live stream to make critical
decisions as to where to focus
efforts
• Activate assessment surveys
• Mobilize assets
• Coordinate evac points
• Coordinate relief efforts
• Process rescue work actions
3 4
Natural disasters such as floods, land slides, Hurricanes, Tsunami, hearth quakes
The command will process
the dispatch to rescue the
victim. The dispatch team
will receive the map location
of the victim and have the
ability to communicate with
them direct
Command will activate
drones or use helicopter live
streaming to coordinate
dispatch and volunteers