heartbeat newsletter june 2013

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Digital Politics 10 ways Wisconsin can be BEST! Upcoming Events June 2013 Record Retention Data Disasters Golf Scramble Partnership Body Language Quiz Connect Like a Pro 101 E. Wisconsin Avenue | Kaukauna, WI 54130 920.766.1616 www.heartofthevalleychamber.com What’s Inside

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News and Events from the Heart of the Valley Chamber of Commerce

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Page 1: HeartBeat Newsletter June 2013

Digital Politics

10 ways Wisconsin can be BEST!

Upcoming Events

June 2013

Record Retention

Data Disasters

Golf Scramble Partnership

Body Language Quiz

Connect Like a Pro

101 E. Wisconsin Avenue | Kaukauna, WI 54130 920.766.1616

www.heartofthevalleychamber.com

What’s Inside

Page 2: HeartBeat Newsletter June 2013

Heart Beat | June 2013 2

“Where Business and Government Meet” GovernmentRelationsRoundtableGroup

The Government Relations Roundtable Group invites you to join their monthly group meetings. Each month we may invite to our meetings our Federal and State Legislators, our local elected and appointed leaders and our School Superintendents to engage in dialogue, keeping us informed of the latest issues. These meetings are designed to be a safe, respectful environment for both our business leaders and our legislators. Meetings are not open to the general public. The next monthly meeting is Friday, June 14 2013 from 8:00 to 9:00 AM, at the Heart of the Valley Chamber of Commerce. Our State Legislators have been invited in for a discussion about the State budget. If you have an interest in joining the Government Relations Roundtable Group call the Chamber office for more information at 766-1616 or visit www.heartofthevalleychamber.com

These monthly meetings are sponsored by AT&T.

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www.heartofthevalleychamber.com 3

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Heart Beat | June 2013 4

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www.alliancebuilds.com

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AroundTownforFather’sDay

Heart Beat | June 2013 6

For a great steak and a great family atmosphere visit Prime Steer Supper Club in Kaukauna. Gary and Lisa Natrop will make it feel like home. www.primesteersupperclub.com

How about a new lawn mower for Dad. Check out the huge selection on Joe’s Power Center in Kimberly. www.joespower.com

Every Friday afternoon beginning at 2:00pm, Royal St. Patrick's offers this special promotion. For $28 per person, receive 9 Holes of Golf, Cart, and a Fish Fry Dinner at Crosswind Pub & Grille. If you would like to play 18 Holes, this version will cost $46.50. Enjoy a beautiful day on the Links followed by dinner on our veranda deck.

What man wouldn’t want a basket of cheese, sausage, beef sticks, pretzels and popcorn. Order this basket or one filled with your own choices for Dad’s Day from Simon Cheese. www.simoncheese.com

Hollanders invites you to come on in an experience their new "Pub Favor-ites" menu! Special seating arrange-ments are available– this is a perfect night out for any type of occasion!

www.hollanderspubandgrill.com

Give Dad his own backyard golf green. Vande Hey Company can help you with that and more! From shrubs and trees to pools and sunrooms, Vande Hey has it all. They also have the ability for their designers to do a full 3D mock-up of your project so you can preview it before a shovel even hits the ground. www.vandeheycompany.com

Countryside Golf Course offers delicious dinners after you hit the links, or if you want to bring in the family for some great food. Treat Dad today. www.countrysidegolfclubwi.com

Page 7: HeartBeat Newsletter June 2013

Get your fix on deep dish pizza without driving to Chicago at the Uno Chicago Grill on Van Roy Road in Darboy. See the full menu at www.unos.com

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Do you need some danish and donuts for your next breakfast meeting? Call Hilltop Bakery and they will deliver! 766-1771. www.hilltopbakers.com

Want your business featured here? Email [email protected]

Heart of the Valley Chamber of Commerce Gift Certificates make the perfect gift for every-one. From golf to gas, groceries to lumber, gift certificates can be redeemed at over 100 area business.

For a great selection of tools, ladders, lawn and garden supplies, paint and stains visit your local Hardware Hank at 2001 E. Main Street in Little Chute. Access from Wisconsin Avenue and you will miss the road construction. www.hardwarehank.com

Elite Nutrition is not JUST a vitamin store. They offer vast expertise in various health-related topics. Whether you are looking for dietary tips, exercise recommendations, or you have general questions relating to a specific health issue... Elite is here to help. Their expansive knowledge can educate, and motivate you towards improving your overall quality of life. www.elitenutritionvitamins.com

Midwest Workwear carries one of the largest selections of Carhartt in the area. They even have wallets, shoes, socks and gloves. Great gift ideas for Dad! www.midwestworkwear.com

Register to participate in Sherwood Forest Golf Club’s eClub. By doing so you will receive a free green fee on your Birthday! Valid up to one week prior and one week after your birthday. www.golfsfgc.com

Page 8: HeartBeat Newsletter June 2013

Carrie Willes was named a loan officer at Fox Commu-nities Credit Union’s Northland Avenue branch in Appleton. Miron Construction Co. recently hired project managers Peter Dupuis and Mike Froelich. Kurt Wolfgram was named a project manager, Todd Kaufmann was hired as a regional risk control manager and Jordan Gibson was hired as a heavy equipment mechanic. TIDI Products LLC of Neenah added Brian Wilt as vice president of innovation and product development and Wil-liam Sever as vice president and general manager of the medical alternate site and dental business units. TIDI also added Mary Longlais as the product manager of dental prod-ucts and promoted Denise Sitzberger to product manager of alternate sites. Nicole Wolf was promoted to product man-ager of acute care in the company’s marketing department. ThedaCare named John Gijsen as director of facilities man-agement system locations. Gijsen joined ThedaCare in 2010 as an Improvement System facilitator. John Krueger has been named the branch manager for the Associated Bank on Casaloma Drive in Appleton. Krueger previously was a manager trainee with Associated and an assistant manager. National Mutual Benefit announced that Mark Quinn has been named Agent of the Month for April 2013. Mark began with NMB in March of 2013 and serves the Eastern Wiscon-sin Agency, based in Appleton, under District Manager David Pentek. This is Mark’s first time earning the award. Mark and his wife Sue reside in Neenah, Wisconsin, and have two chil-dren. In his spare time, Mark enjoys skiing, bicycling, golf-ing, and many more activities. KPS Capital Partners announced this month that Expera Spe-cialty Solutions will be the name of the newly formed com-pany of Thilmany Papers and the specialty paper business of Wausau Paper Corp. Russ Wanke, now vice president and general manager of Thilmany was named CEO of Expera. “This is the beginning of an exciting new era for Expera as a new independent company and a strong stable platform po-sitioned for expansion and growth in the future,” he said. Wausau paper’s mills in Rhinelander and Mosinee combined

with Thilmany’s mills in Kaukauna and De Pere will employ 1,800 people. there are no plans to close any mills or cut workers, KPS said. Keller, Inc. has been named a Silver ESOP Award winner by The ESOP Association. Keller, Inc. is one of 26 corporate members of the Association to be honored in 2013 with a Silver ESOP Award. The ESOP Association is the national trade association or companies with employee stock owner-ship plans (ESOP) and the leading voice in America for em-ployee ownership. Wayne Stellmacher, President of Keller said, “This award means a lot to Keller as our goal is to provide excellent ar-chitecture and construction services and this award recogniz-es us for doing such. With the help of our 200 plus employee owners, we will continue to strive to meet and exceed the design/build needs of companies across Wisconsin and the midwest.” Over $5,100 from Fox Valley area donors is on its way to Oklahoma to assist recovery efforts in the wake of last week’s deadly and destructive tornado thanks to Operation Broadcast Hope. Woodward Radio Group and Community First Credit Union collaborated to raise $5,164 for American Red Cross disaster relief following the devastating tornado in Moore, Okla., that killed 24 people. The funds collected over a 13-hour period at 20 Community First branches with on-air promotions through WHBY 1150 and other Woodward Radio stations will be used to support immediate needs such as food, shelter, clothing, medication replacement and emotional support, said Becky Bergin, development director, American Red Cross/Northeast Wisconsin. "As usual, great response on short notice from our Northeast Wisconsin caring communities as they embraced the needs of our fellow citizens in tornado ravaged Oklahoma,” said Greg Bell, vice president, Woodward Radio Group. “Thank you to all." “We are grateful to our member/owners and others who stopped by Community First to donate to Operation Broad-cast Hope,” said Catherine Tierney, president/ceo, Communi-ty First. “Woodward Radio approached us and we were pleased to partner with them and the American Red Cross to assist victims of the Oklahoma tornado.”

Heart Beat | June 2013 8

Any change or update within your business such as a promotion, new addition, award won, etc. can be included in this section. News must be submitted by the 15th of the month for the following month’s publication. Send to

[email protected]

GOOD NEWS Is Worth Repeating

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Recent tornadoes in Texas and the Midwest, along with other recent extreme weather events, remind us that catastrophic data loss is one of the most detrimental events that can happen to a small- or medium-sized business (SMB). According to the The Underwriting Guide for Insurers, only six percent of mid-size companies that suffer catastrophic data loss ever fully recover. Yes, you read that correctly—only six percent. Furthermore, 43% never reopen and 51% close within two years of the disaster. Unfortunately, data loss is a relative-ly common occurrence—hard drives die and even automated backups sometimes fail to archive every single file correctly. Data loss be-comes catastrophic when a sizeable or vital set of data becomes unrecoverable. When one considers the degree to which most SMBs rely on electronic data for their operations, one quickly understands how devastating consequences often arise in the wake of a disaster. A business might lose not only its customer database, but also sales records, payroll info, inventory numbers, and financials. That last item can damage far more than merely the health of a business. Imagine how the IRS

might respond if you’ve lost all documentation for several years of business tax returns. Safeguarding against data loss requires a two-pronged approach. First, you need to have an effective and automated backup system. Manual backups just won’t cut it. Inevitably, someone will forget to do it. Even if you remember, you still risk losing any data generated between then and the last time you performed the backup.

It’s best to have a data-mirroring setup, which updates automatically and in real-time. The second prong—one that a shocking number of businesses overlook—is having a reliable, effective, and tested disaster recovery (DR) plan in place. Merely having a backup copy of your data won’t do you much good if no one knows how to restore it to the server. An effective DR plan should include written procedures for

restoring data that minimize the risk of corrupting the system any further. The key to both safeguards, however, lies in having these measures in place before disaster strikes. Even the most reliable backup system won’t help you if you wait until after the fact to install it. Reprinted from CMIT Solutions, submitted by Tim Roper

Data Disasters: Don’t Wait Until It’s Too Late

Page 10: HeartBeat Newsletter June 2013

10 Heart Beat | June 2013 Our next spotlight can be about your business. Call 920-766-1616 if interested.

Van Zeeland Nursery & Landscape began in 1932 as a ten-acre berry farm in Little Chute. The country was in the throes of the Great Depression and a supply of food was more important than beautifully landscaped yards. Alois Van Zeeland cultivated the land with the help of his horse, Tom, and many local teenage boys who spaded by hand. Harvest was done by

Alois and his crew, but a lot of the berries were sold to customers who got a lower price by picking their own. Gradually Alois started to grow trees, shrubs and evergreens on an adjoining 30-acres of land that was not used for berries. Eventually Alois constructed a wooden frame, covered it with plastic, and started potting plants -he had fashioned a greenhouse. He was now truly in the nursery business, and he made the decision to switch gears from being a berry farmer to retail sales and landscape contracting. After taking winter courses in horticulture from UW-Madison, Alois

Member Spotlight

In 1968, 35 years after Alois Van Zeeland started Van Zeeland Nursery & Landscape, local high school student Jeff Hermsen began working summers at the Nursery. After high school, Jeff continued to work summers at the nursery while attending college. After two years at UW-Fox Valley, the Little Chute native still didn't know what course of study to pursue. Seeing Jeff's love of the outdoors and plants, Alois Van Zeeland suggested to Jeff that he try horticulture.

In 1974 Jeff received a degree in horticulture from Gateway Technical College in Kenosha. He then returned to the nursery full time. In 1978, Jeff and his wife Debbie purchased the Nursery and Landscaping business (inventory and equipment) from the Van Zeeland's, and in 1981, they purchased the land. The Hermsens now were able to focus on the aspects they loved the most, which were Landscape Design and Installation. This philosophy has been advantageous to both Van Zeeland Nursery & Land-scape and their customers.

Van Zeeland Nursery & Landscape

Rick Sanderfoot (far left) and his

landscaping crew today.

In February of 2003, after 35 years, the Hermsens sold the Nursery to Rick and Sue Sanderfoot. The Hermsens wanted to stay involved and hoped that they could assist at the Nursery for years to come. Rick and Sue jumped at this opportunity to retain their knowledge and exper-tise, and the Hermsens are still very actively involved at the business today. For Rick, getting into the nursery and landscape business was just the opportunity he was looking for. After working 20 years in various accounting, manage-ment and leadership positions, Rick was ready to be an entrepreneur; and living in the Fox Valley for all but five years, and shopping at Van Zeeland Nursery for the prior fifteen years, he knew that Van Zeeland Nursery was the preeminent destination for high quality plants and exceptional customer service.

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Due to the fact that he has a 12, 14 and 16 year old, his life revolves around all of their extra-curricular activities (basketball, soccer, volleyball, golf and baseball.) The kids are having a lot of fun with these activities, so as they say “if the kids are happy the parents are happy.” That’s not always true but he pretends it is. Their favorite family trip so far has been to Myrtle Beach. They stayed on the ocean, had lots of water time, and took a trip to Charleston and Fort Sumter. Their 2nd favorite family trip was to Las Vegas, staying at the New York New York hotel, visiting the Hoover Dam, a day long city bus tour of Las Vegas, saw a Cirque de Solei show at the MGM, and enjoyed some pool time. For the most part they even avoided the card handouts on the street. And no they did not lose ‘Big’. “No gambling – you don’t make enough money in 7 months selling plants to gamble it away.” Their favorite sports teams are anything UW-Madison; Brewers and Packers. 5+ years ago he never would have said this, but the family loves to watch Brewer games. Rick’s two sons enjoyed it, and initially he said they are not going to have the Brewers on the TV every night for 3 hours; but he realized that the alternative was reality TV and other non-appropriate shows, they all eventually got hooked. The family goes to Miller Park 2 or 3 times per year. Surprise, surprise, Rick loves taking care of his yard and plants… trying to keep the rabbits away. He owns a small pellet gun that he uses for rabbit control, but the rabbits actually smile at him when they see him with it. He says he is a terrible shot; or the gun must not be sighted properly. His kids call him Elmer Fudd. About 2 weeks ago he saw a rabbit eating his perennials, so out comes the pellet gun. He snuck up on the side of the garage, and saw the rabbit about 20 feet away….thinking there is no way he can miss. He put the gun against his right shoulder, stretched out his left hand to the front of the gun to make sure he was balanced and lined up properly, pulled the trigger, and put the pellet right through his left index finger, which happened to be in front of the barrel. So, the rabbit jogged away laughing, Rick was bleeding like crazy as he dropped the gun, went in the house, and by the time his son was done duct taping his finger to stop the immediate bleeding, they had a sink full of blood. They both laid on the kitchen floor because they thought they may to pass out. Needless to say, it was traumatic but they survived and have lots of laughs now. Rick may retire his pellet gun! Rick enjoys taking his wife out for dinner, a show and (sometimes) a hotel. This has sort of become his traditional Christmas present for her ...‘A Night Out With Me.’ This year they ate at the Clubhouse, saw the Lion King, had de-sert at Lombardi’s, and stayed overnight at the Paper Valley Hotel. What a great escape! Rick’s favorite birthday treat is Peach Cobbler and his favorite casual place to eat out is any sports bar (current favor-ite is Hollanders); or Landreman's (especially for their pecan pie!) Can we still get there this year? (Just kidding Mark and Jean). Rick’s favorite thing to spend money on is unique and unusual evergreens and shrubs. His wife tells him enough already. He says never enough! He loves building campfires with his daughter and making s’mores.

Some fun facts about Rick...

Van Zeeland Nursery 1715 E. Main Street

Little Chute, WI

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Tammy Schultz Owner Virtualtech Website Design and Promotion www.virtualtech.com Year established - 1997

Give us a brief description/history of your business…. A. Virtualtech was started in 1997 just as the web was start-ing to become "mainstream" the idea was to provide services to design, host and marketing websites. My first few meet-ings were with people that didn't even have Internet access. I had printouts of Yahoo (Google was not around yet) and would flip through them showing how people could search for products and services. I had enough people who believed me and we have grown to serve over 400 clients in 28 states. My very first client is still a client today! Q: How did you get started in your field? A. Kicking and screaming! My x-husband actually started the business. He liked to start a business then 6 months later start another one. Well, Virtualtech was the last business he started before we split up and I saw the potential and took it with me. And I become a website designer, leaning as I went. Q: Who is the one person that helped to make you who you are today? A. Wow, to select just one. I guess I would have to say my Grandfather Day. He was a dairy farmer. He showed me that there is always work to be done, but there is also time for fun. He is a man of few words, instead he lis-tens and only talks when he has something to say. I try to use this physiology at meetings. Q: What do you like most about working in the Heart of the Valley area? A. I like that we have all the major stores and just about any-thing you want without the big city. I also like that there are open fields and farms around. Reminds me of home - west-ern New York. The people are very nice and home town val-ues are very strong. I am a farm girl at heart and people seem to relate to that.

Q: What is the worst job you’ve ever had? A. Shoveling out the rotten corn at the bottom of the grain bin. Of course Dad made me do it on a hot day. Q: OK, now the good stuff. What do you like to do for fun? A. Karate - I am currently a 2nd Degree Black Belt. Work-ing towards my 3rd Degree. I also like to flower garden (no veggies!) and read historical novels. Q: What’s your favorite movie and why? A. I love disaster movies such as Twister and Earth-quake. But my favorite all time movie would have to be Wizard of Oz. Q: Is your desk messy or organized? A. Mostly organized. Q: Green Bay Packers or another team? A. Since I moved to Wisconsin I have become a Packers fan. I have also been a football fan and growing up watched the Bills. Q: Where was your best vacation and why? A. St. Croix in the Virgin Islands. I went with my mom, sis-ter and 3 nieces for a week. I love the tropics and want to go back, plus it was the first time in 10 years I didn't check email every day. Actually, I didn't check email for 5 days! Q: What are the Top 3 items on your bucket list? A. Go to Europe, Earn my 4th Degree Black Belt, Go on a cruise

Heart Beat | June 2013

Meet The Members

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Give us a brief description/history of your business…. Van Abel's is a 5 generation family owned and operated restaurant, banquet, wedding and off site catering facility that specializes in made from scratch items that have been passed down from generation to generation. I am in the 5th generation. Q: How did you get started in your field? A. I started working at Van Abel's when I was in high school. I worked through college and graduated with a Bachelor of Business Administration in Accounting from UW -Oshkosh. I then went to work for Plexus as a financial analyst and Bergstrom as a business manager and corporate accounting. I came back to Van Abel's after the business transitioned to the 4th generation in 2002. Q: Who is the one person that helped to make you who you are today? A. Duff Van Abel. She taught me many of the skills I use every day in the management of a business. She most importantly inspired me with her daily servant leadership of giving without the need for praise or recognition. Q: What do you like most about working in the Heart of the Valley area? A. I love the Midwestern state of mind: We talk to each other in a grocery store line or talk to anyone around us without

fear. It is something we all born with and don't even know what a treasure it is! Q: What is the worst job you’ve ever had? A. Any job that is boring. I tend to try to make any boring job into a game.

Q: OK, now the good stuff. What do you like to do for fun? A. I love date night with my girlfriend. We always do something fun or interesting. Q: What’s your favorite movie and why? A. I love any type of historical movie. I am a history nerd at heart. Q: Is your desk messy or organized? A. Organized in piles. Q: Green Bay Packers or another team? A. Green Bay Packers. I am a football freak. Q: Where was your best vacation and why? A. I love the east coast. Again because of the history of the area.

Q: What are the Top 3 items on your bucket list? A. Go to Maine; travel more; learn to play the violin

Chris Coenen Manager Van Abel’s of Hollandtown www.vanabels.com Year established - 1848

Arriving in 1848 in what is now Hol-landtown, Martin Van Abel started a rest

point for the cattle drives towards Green Bay which was a saloon and an Inn on the second floor. Martin’s sons Bill and Albert took

over the business after Martin. Through pro-hibition and the Great Depression times were tough but the business struggled

through. Soon after returning from a Ger-man concentration camp in WWII Bill’s son

Wilfred and his brother Don built what is now the front bar, dining room, and bowling

alley. The main hall was added soon after. The now famous Broasted Chicken was cre-ated in 1965. Minor renovations continued

until 1984 when the north bar was added. In 2002 Will and Don passed the business to

their ten children. From generation to gener-ation one thing always holds true:

“Van Abel’s of Hollandtown… Treating Your Eating Like Family since 1848”

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14 Heart Beat | June 2013

Top salespeople and the most successful managers recognize the importance of nonverbal communication in the selling process and have learned to "listen with their eyes." They understand that one of the easiest and most effective ways to close sales is to be aware of their prospect's "buy signals." In addition to monitoring your prospect's body language, it's important to be mindful of your own gestures and keep them positive. Remember to unfold your arms, uncross your legs, nod your head in agreement and smile frequently. Build Trust and Rapport Matching and mirroring your prospect's body language gestures is unconscious mimicry. It is a way of subconsciously telling another that you like them and agree with them. The next time you are at a social event, notice how many people are subconsciously matching one another. Likewise, when people disagree they subconsciously mismatch their body language gestures. The psychological principle behind matching and mirroring is that people want to do business with salespeople that they believe are similar to them. You can build trust and rapport by deliberately, but subtly, matching your prospect's body language in the first 15 minutes of the appointment. For exam-ple, if you notice that your prospect is crossing their arms, subtly cross your arms to match them. After you believe you have developed trust and rapport, verify it by seeing if your prospect will match you. Uncross your arms and see if your prospect will match and mirror you as you move into a more open posture. If you notice your prospect subcon-sciously matching your body language gestures, congratulations, this indicates that you have developed trust and rapport. Conversely, if you notice your prospect mismatching your body language gestures, you know trust and rapport has not been established and you need to continue matching and mirroring them.

If you're a manager, consider using this quiz at your next training meeting to assess your sales team's current level of expertise. While they may not be called upon to participate in a presidential debate or manage a baseball team, they need to be able to recognize the prospect's "buy signals." By gaining a working understanding of non-verbal communication, they will be able to reduce sales pressure, build rapport quickly and dramatically increase their sales effectiveness! See how many of the eight questions they can answer. 1. What emotion is associated with the "palm to chest" gesture? A. Superiority B. Critical judgment C. Sincerity D. Confidence 2. What is the meaning of the "thumb under the chin" gesture? A. Deceit B. Boredom C. Anxiety D. Critical judgment

3. What message is conveyed with the "chin rub" gesture? A. Decision B. Deceit C. Control D. None of the above 4. What does it mean when a person rubs his or her nose? A. Superiority B. Anticipation C. Dislike D. Anger 5. What message is conveyed when a person touches his or her eyeglasses to their lips? A. Interest B. Stalling C. Disbelief D. Impatience 6. When a person looks over the top of his or her eyeglasses, what message are they sending? A. Contempt B. Distrust C. Scrutiny D. Suspicion

7. What is the impact of nonverbal communication in a face-to-face conversation? A. 20% B. 40% C. 70% D. 85% 8. Which of the following gestures are associated with lying? A. Talking through fingers B. Eye rub C. Ear rub D. Lack of direct eye contact E. All of the above Quiz Answer Key

1. (C) The palm to chest gesture indicates sincerity. 2. (D) The thumb under the chin gesture indicates critical judgment and a nega-tive attitude. A good way to get your prospect to drop this gesture is to hand them something. 3. (A) The chin rub gesture indicates decision. When you see this gesture, avoid the temptation to interrupt. If the gestures that follow chin stoking are positive, ask for the order. 4. (C) When someone rubs his or her nose it's an indication that they don't like the subject. When you see this gesture you would be wise to probe with open-ended questions to draw out your customer's concern. 5. (B) When someone touches his or her eyeglasses to their lips it signals that they're stalling or delaying a decision. If they put their glasses back on, it's a buy signal. If they put them away, you have more work to do. 6. (C) When a person looks over his or her eyeglasses it indicates judgment and scrutiny. 7. (C) Research indicates over 70% of our communication is achieved nonver-bally. In addition, studies show that nonverbal communication has a much greater reliability than the spoken word. Therefore, you would be wise to rely on body language as a more accurate reflection of a person's true feelings. 8. (E) All of the above. The statue of the Three Wise Monkeys accurately depicts the three primary hand-to-face gestures associated with deceit. See no evil, hear no evil and speak no evil. John Boe presents a wide variety of motivational and sales-oriented keynotes and seminar programs for sales meetings and conventions. John is a nationally recognized sales trainer and business motivational speaker with an impeccable track record in the meeting industry. Visit www.johnboe.com or call 877 725-3750.

Body Language Quiz: Actions Speak Louder Than Words

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WhatourMembersAreSaying

www.kobussen.com

"The Chamber is the place for businesses to learn and connect with other businesses. Through events and     seminars there is always a learning experience. Now through the Leadership Roundtable group I have a        resource for all of our ques ons and the ability to help other businesses. We also have met and retained new and valuable customers at Chamber events and seminars.” 

Joe Kobussen, Kobussen Buses. Kobussen has over 650 dedicated team members who operate and maintain                  a fleet of Luxury Motorcoaches, School Buses and special needs equipped Transit vehicles from seven loca ons. 

GOOD NEWS

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This document is intended to be used as a guideline. Various regulatory, statutory and industry practices may supercede these general recommendations. Consult your attorney before implementing and business record retention policy.

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Welcome New Members

Heart Beat | June 2013 20

Bringing new faces to old places

Stadtmueller & Associates specializes in creating sustainable redevelopment and building solutions

that foster neighborhood revitalization. Randy Stadtmueller has led multiple community develop-ment projects within the past 15 years, including

Appleton Eagle Flats, the historic Atlas Mill renovation, Appleton; historic Jersild building,

Neenah; historic Herziger building, Neenah; and Gilbert office development, Menasha. The firm also

owns and manages multiple office buildings featuring Class A office suites overlooking the Fox

River. For more information go to: http://www.stadtmuellerandassociates.com Randy Stadtmueller Renee Torzala

The digital world changes quickly and marketing has evolved. Sunfire Digital forges exclusive advertising strategies with interactive design to grow businesses using all media. With a wide array of innovative products and services, they target an audience like no other. For more information, contact Kate Bradley at (608) 566-4570 or visit www.sunfiredigital.com.

Kate Bradley

Breathing new life into a tired, dilapidated building starts with

understanding its limitations, its potential, its neighborhood dynamics and its historical

significance. All of these factors determine a successful outcome.

“Our success is measured by yours and the drive to succeed fuels our rocket ship. So let’s get started!

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Family Cottage Protection - Protecting Memories

Join Epiphany Law for a free one-hour seminar on Family Cottage Protection, June 26, Royal St. Patrick’s Golf Links in Wrightstown at 6pm. You will learn what is needed to preserve and protect your northern retreat.

Space is limited.

Please contact Amanda at 920-996-0000 or [email protected].

Page 22: HeartBeat Newsletter June 2013

Heart Beat | June 2013 22

If you're involved in business development or recruitment, you're already spending lots of time on LinkedIn. That's me! As a self-described LinkedIn junkie, everyone who knows me knows that as a result of all the time I spend there, I have strong opinions on LinkedIn etiquette, and have no qualms about calling someone out who violates rules that I consider sacred and obvious. That being said, I also respect, appreciate and draw from the higher powers in the LinkedIn universe, people like Wayne Breitbarth, author of The Power Formula for LinkedIn Success, the seminal book on the subject, and Lindsey Pollak, a widely read blogger for LinkedIn. They and others regularly offer great etiquette and effectiveness advice that I continue to draw on. I should also add one caveat: I'm still learning from some of my own mistakes, and occasionally draw rightful fire from other etiquette police. Mea culpa. So here's what I believe (so far!) are the 10 most important LinkedIn etiquette tips: 1. Connect with people you know. Sounds obvious, but accepting invitations from unknowns makes no sense, nor is it appropriate to invite the same. My own decision rule is very simple: I accept invitations from people I have met and respect as professionals, and from people whose reputations precede them through trusted recommendations or public scrutiny. 2. Respond politely. Whether or not you accept an invitation to connect, a direct, professional response is usually the best next step. If I turn down an invitation because I don't know someone, I usually encourage them to find a way for us to meet personally so we can eliminate that objection 3. Say please and thank you. Frequently. What we all should have learned in kindergarten applies to LinkedIn as well. When you ask for something say please. When someone does something considerate, even if it's not invited, say thanks. 4. Keep updates interesting and professional. We want to know when you've accomplished something noteworthy, read something that's valuable, or discovered something you think should be shared. We (I) don't care what you had for lunch or what you're doing this weekend with your family. Save it for Facebook.

5. Give recommendations to get recommendations. There's nothing wrong with asking for a recommendation. But the best way to ask is to first give one. When you think about it, the best recommendations should come from the people you know and respect the most, who naturally are the people you can most genuinely recommend. 6. Be a responsible group manager. That means respond to requests quickly, and enforce group rules evenly. Enforcement isn't for everyone, because everyone can interpret rules differently and that can lead to conflict, or to re-visiting rules. Being responsible as a manager means your rules will probably evolve as the group grows. Nothing wrong with that. 7. Be aware and follow group rules. If you want to avoid uncomfortable notes from group owners, read them before

you start breaking them. Been there! And if you get called out as a transgressor, be an adult about it. 8. Be Honest. We've all experienced this. You find a former peer on LI and as you review their experience you see they've mis-represented a past role or the responsibilities they had. As a result you look at everything they claim to have done since then with a little more skepticism. Don't do anything

that puts you at risk of harming your credibility. 9. Don't be a pest. You won't do yourself any good professionally if you annoy people. We all know someone who does. Don't be that person. 10. Participate. Kind of like when you go to a party. Don't go if you're not going to talk to people and add to the energy of the group. Same thing with LI. Be active, share information, contribute to discussions, grow your footprint, and be additive to the collective good. As of February 9th LinkedIn topped 150 million users in over 200 countries, making it the largest professional network in the world. I think at least one contributing factor in the success of LI is the professional, collegial environment it represents and user enjoy. It's up to all of us, through our behaviors and attitudes, to keep it that way. Written by Greg Linnemanstons, Weidert Group

Top 10 LinkedIn Etiquette Tips  to Connect Like a Pro 

Page 23: HeartBeat Newsletter June 2013

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Cellcom to launch Samsung Galaxy S4

Cellcom and Samsung are excited to announce their partnership to make the Samsung Galaxy S4 available to Cellcom customers. Cellcom’s introduction of “The Next Big Thing” from Samsung is planned for late this summer. “Cellcom is very excited to be bringing the Samsung Galaxy S4 to our customers. We know this is something they have been asking for, and we have worked with Samsung to make this happen” said Patrick D. Riordan, president and CEO of Cellcom. Visit Cellcom on Facebook for further details on this product launch as plans are solidified or visit Cell-com’s website to sign up to be notified of the arrival of the Samsung Galaxy S4. Cellcom is an innovative wireless company that provides nationwide service for its customer base throughout Wisconsin and Michigan, with nearly 80 retail and agent locations. Cellcom is respected for its long-standing reputation of delivering extraordinary customer care, being a strong community partner, and for its renowned network, which is customized to its rural markets. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecom-munications services.

Page 24: HeartBeat Newsletter June 2013

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