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Page 1: Health IT Expo€¦ · Join us for our Wednesday evening casual meetup on the 41st floor of the conference hotel (New Orleans Marriott). The first drink is on us! Join us for a fantastic

2018Health IT Expo

Conference Program

Health IT ExpoCollaboration that Works

Page 2: Health IT Expo€¦ · Join us for our Wednesday evening casual meetup on the 41st floor of the conference hotel (New Orleans Marriott). The first drink is on us! Join us for a fantastic
Page 3: Health IT Expo€¦ · Join us for our Wednesday evening casual meetup on the 41st floor of the conference hotel (New Orleans Marriott). The first drink is on us! Join us for a fantastic

Welcome to HITExpo183

Welcome to HITExpo

John Lynn Brian RosenbergFounder and Editor Chief Executive OfficerHealthcare Scene TRG Consulting

Hello Friends!

Welcome to New Orleans and the 2018 Health IT Expo (HITExpo). We are truly honored that you are here.

HITExpo is all about practical innovation. Instead of impressive PowerPoint presentations and slick stage productions, we are focused on sharing knowledge you can implement right away in a no-BS environment. That’s why you won’t find sessions or exhibitors talking about AI-powered-robotic-physicians-of-the-future here at HITExpo. Just practical advice that you can take back to your organization TODAY that will make a difference.

We are here to break down silos and collaborate. The idea behind HITExpo was to gather together smart, forward-thinking, and hard-working health IT professionals so that we could learn from each other. We want everyone to feel comfortable to ask the questions you’ve always wanted to ask. There will be absolutely no judgement here.

We have an exciting conference planned. With 60+ incredible speakers and 40+ amazing sessions, we guarantee you will return home with new knowledge, practical tactics you can implement right away, and renewed energy.

By being here you are declaring yourself as someone who is committed to making a positive difference, not only in your own organization, but in healthcare as a whole. Know that you are surrounded by hundreds of peers who will support you and help you in any way they can.

Thank you for coming to the inaugural HITExpo. We are looking forward to creating a culture of sharing, mutual respect and lifting each other up. This is the essence of HITExpo. This is what will make HITExpo special.

If you need anything, please let us know. We are here to make your conference experience memorable.

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Practical Innovation in Healthcare 4

Wednesday May 30 th

8:30 - 9:00am Pre-con & ThinkTank Registration Opens

9:00 - 9:30am ThinkTank Opening & Welcome

9:30 - 10:30am ThinkTank 1 - Going Beyond the EHR

10:30 - 10:45am Break

10:45 - 12:00pm ThinkTank 2 - Practical Innovation

12:00 - 1:00pm Lunch

1:00 - 2:00pm ThinkTank 3 - Patient Communications & Patient Experience

1:00 - 3:00pm Conference Registration

3:00 - 5:00pm Walking tour of local innovation spaces & health IT companies

7:00 - 9:00pm Casual Meetup (drinks) - 41 floor of Hotel

Thursday May 318:00 - 9:00am Breakfast, Registration & Exhibits

9:00 - 9:20am Opening + Welcome

9:20 - 9:45am Keynote : Amanda Greene - Sharing, Caring and Patient Engagement

9:45 - 10:30am Interactive HITExpo Kick-Off10:30 - 10:45am Break - Exhibits & Connecting with Peers

10:45 - 11:30am Breakout Sessions - Set 1

11:35 - 12:20pm Breakout Sessions - Set 212:20 - 1:30pm Lunch - Exhibits & Connecting with Peers

1:30 - 2:15pm Breakout Sessions - Set 3

2:20 - 3:05pm Breakout Sessions - Set 4

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3:05 - 3:20pm Break - Exhibits & Connecting with Peers

3:20 - 4:05pm Breakout Sessions - Set 54:10 - 4:55pm Breakout Sessions - Set 6

7:00 - 9:00pm Evening Social Event - The Swamp

5:00 - 6:00pm Exhibitor Social Reception

Friday June 17:45 - 8:45am Breakfast, Registration & Exhibits

8:45 - 8:55am Day 2 Kick-Off8:55 - 9:40am Keynote : Dr. Rasu Shrestha - Chief Innovation Officer, UPMC

9:40 - 10:25am Fireside Chat - Paul M Black - CEO, Allscripts

10:25 - 10:45am Break - Exhibits & Connecting with Peers

10:45 - 11:30am Breakout Sessions - Set 711:35 - 12:20pm Unconference Sessions

12:20 - 1:20pm Lunch - Exhibits & Connecting with Peers

1:20 - 2:05pm Breakout Sessions - Set 8

2:10 - 2:55pm Breakout Sessions - Set 9

2:55 - 3:00pm Transition3:00 - 3:30pm Wrap-up

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Schedule at a Glance

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Welcome to HITExpo185

Keynote Speakers

Amanda GreenePatient Activist@LALupusLadyThursday May 31st

Paul M BlackCEO, Allscripts@PaulMBlackFriday June 1st

This is a half page ad7.5x4.75

Dr. Rasu ShresthaChief Innovation Officer, UPMC@RasuShresthaFriday June 1st

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Practical Innovation in Healthcare 6

Main Room = Galerie 1 & 2Breakout 2 = Galerie 5Dining Room = Galerie 3

Breakout 3 = Galerie 4

Conference Rooms

1. Unconference Signup2. Unconference Signup3. FormFast4. Semel Consulting5. CareCom / Health Term6. Center for Connected Medicine7. NextGate8. Optimum Healthcare IT9. Burwood Group

10. The Braff Group11. CareCognitics12. Oneview Healthcare13. HULFT 14. Stericycle Communications15. Vigilanz16. UCHealth Innovations17. Healthcare IT Central18. Soaring Eagle Consulting

19. AAJ Technologies 20. O’Toole Law Group21. Zebra22. pCare23. KnowMed24. NOLA_HI

Exhibitors

Exhibitor Bingo (pssst…Prizes!)During breakfast, lunch and breaks, please take the time to visit with our exhibitors. This is your chance to ask questions and find out how they can help you. A 5min chat with them, may result in valuable knowledge.

As an extra incentive, anyone who gets 15 spaces filled out on their Exhibitor Bingo Card will be entered into a drawing for amazing prizes. We will be giving away a VR Headset, a hoverboard and a free registration + hotel to HITExpo 2019!

Breakout 1 = Galerie 6

Conference Map

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Welcome to HITExpo187

Thank you to our amazing HITExpo Sponsors

INNOVATION CENTER SPONSORS

PLATINUM SPONSORS

GOLD SPONSORS

SILVER SPONSORS

BRONZE SPONSORS

MEDIA PARTNERS

ORGANIZING SPONSORS

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Practical Innovation in Healthcare 8

Thursday May 31 st

8:00 – 9:00am Galerie Foyer Registration, Breakfast and Exhibits

9:00 – 9:20am Main Room Opening & Welcome (John Lynn)

9:20 – 9:45am Main Room

9:45 – 10:30am Main Room Interactive HITExpo Kick-Off (Brian Rosenberg & Shahid Shah)

10:30 – 10:45am Galerie Lobby Break – Exhibits & Connecting with Peers

Keynote: Amanda Greene - Sharing, Caring and Patient Engagement

Main Room

10:45 – 11:30am

The Benefits & Challenges of Creating a Consistent Patient Experience Through Multiple Interaction Points (Panel)

Breakout 1 Applying Data Science to Healthcare

Breakout 2 Ripple Effect: How Better Documentation Produces Better Outcomes

Breakout 3 Healthcare Security Posture Best Practices

Clinician Collaboration & Communication (Panel)

Using a Giant Data Lake to Drive Insights/Outcomes

Outsourcing Is Broken: Use Outcomes-Based Contracts to Increase Performance & Innovation

A Healthcare System in The Dark (Hurricane Maria Case Study in Puerto Rico)

Breakout 1

Breakout 2

Breakout 3

Main Room

11:35 – 12:20pm

12:20 – 1:30pm Dining Lunch – Exhibits & Connecting with Peers

EMPI & Patient Matching (Panel)

Using Technology to Give Nurses More Face-to-Face Time with Patients

How to Avoid HIPAA Headaches and Why HIPAA May Be the Least of Your Compliance Challenges

Empowering Population Health: Using Real-Time Analytics at Critical Care Moments

Breakout 1

Breakout 2

Breakout 3

Main Room

1:30 – 2:15pm

Data Integration (Panel)

Transforming the Traditional Help Desk

Software Selection: How to Run an Efficient, Effective, and Inclusive Process

Healthcare Care IT M&A: Surviving the Valley of Death

Breakout 1

Breakout 2

Breakout 3

Main Room

2:20 – 3:05pm

3:05 – 3:20pm Galerie Lobby Break – Exhibits & Connecting with Peers

Patient Experience (Panel)

Exploring & Evaluating Healthcare Data Archival Methodologies & Strategies

The Privacy Cycle – A Five-Step Process to Improve Your Privacy CultureBreakout 1

Breakout 2

Breakout 3

Main Room

3:20 – 4:05pm

Social Determinants of Health (SDOH): Practical Applications of External Data to Enhance Knowledge of Your Population

Practical Healthcare Innovation: How to Spark & Sustain Innovation in Your Organization.

How to Win Patients with a Consumer-Grade Contact Center ExperienceBreakout 1

Breakout 2

Breakout 3

Main Room

Device Integration: Assimilation and Considerations4:15 – 4:55pm

Detailed Agenda

5:00 – 6:00pm Galerie Lobby Exhibitor Social Reception

7:00 – 9:00pm The Swamp Evening Social Event

Top 7 Perils of Paper-Based Consents + Top 7 Factors that Impact the Success or Failure of an eSignature Project

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Welcome to HITExpo189

10:25 – 10:45am Galerie Lobby Break – Exhibits & Connecting with PeersMain Room Looking Outside the Walls: How to Leverage Health IT PartnershipsBreakout 1 Achieving Success in a Post-Live WorldBreakout 2 Shifting DBAs From Passive to Proactive Protection of your Healthcare Data

10:45 – 11:30am

12:20 – 1:20pm Dining Lunch – Exhibits & Connecting with PeersMain Room Physician Adoption of TechnologyBreakout 1 Connecting to Better Care: Engaging At-home/At-risk Patients with a Virtual Care Communication Platform

Breakout 2 Blockchain in Healthcare: Solving Data Inefficiencies and Empowering Patients

1:20 – 2:05pm

Main Room The Practical Realities Building a Telemedicine ProgramBreakout 1 Automating Preventive Care Scheduling with Chatbots to Improve Quality Measures

Breakout 2 Clinical Quality Measures: What You Need to Know2:10 – 2:55pm

2:55 – 3:00pm Galerie Lobby Transition

3:00 – 3:30pm Main Room Wrap-up

HITExpo Social EventsOne of our goals for this first HITExpo is to build a culture of sharing and connecting. To do this, we have organized a number of social events to provide opportunities for all us to get to know each other better.

Wednesday Afternoon Meetup – Local Innovation Spaces Walking TourJoin the New Orleans Business Alliance as they take us on a walking tour of local Health Innovators. Come and see first-hand how the city and the community are fostering the next generation of healthcare companies. We will be meeting as a group at 3:00 PM in front of the New Orleans Marriott Concierge Desk before leaving on the tour together.

Wednesday Evening Meetup - 7-9 PM on 41st Floor of New Orleans MarriottJoin us for our Wednesday evening casual meetup on the 41st floor of the conference hotel (New Orleans Marriott). The first drink is on us! Join us for a fantastic evening of conversation with an incredible view of downtown New Orleans.

Thursday Evening Social - 7-9 PM at The Swamp (516 Bourbon St)Join us for an unforgettable evening of fun and networking at The Swamp, located right on historic Bourbon Street. We’ve arrangedto have the 2nd floor balcony with an open bar and light appetizers. We will be meeting as a group at 6:50 PM in front of the New Orleans Marriott Concierge Desk before walking over to The Swamp together (~10 min walk).

Friday June 1 st

7:45 – 8:45am Galerie Foyer Registration, Breakfast and Exhibits

8:45 – 8:55am Main Room Day 2 Kick-Off (John Lynn)

8:55 – 9:40am Main Room Keynote: Dr. Rasu Shrestha – Chief Innovation Officer, UPMC

9:40 – 10:25am Main Room Fireside Chat: Paul M Black – CEO, Allscripts

Main Room Unconference Session Breakout 1 Unconference Session Breakout 2 Unconference Session

Unconference Session

11:35 – 12:20am

Breakout 3

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Practical Innovation in Healthcare 10

This is a half page ad7.5x4.75

Breakout Sessions – Set 1 (Thursday May 31, 10:45 – 11:30am)

Sarah Bennight, Marketing Strategist at Stericycle Communication Solutions @sarahbennightKurt Essenmacher, VP Strategic Clients at Stericycle Communication SolutionsGrace Cordovano PhD BCPA, Founder & Board-Certified Patient Advocate at Enlightening Results @GraceCordovanoPatients want to interact in many different ways: email, web chat, voice, text messaging and virtual visits. Patients want to find physicians quickly, schedule appointments with just a few clicks, talk with a nurse, receive automated reminders and get educational materials sent to them electronically. Come to this session to learn from a panel of experts on how to make the case for a consistent patient experience across all your interaction points and where to start.

The Benefits and Challenges of Creating a Consistent Patient Experience Through Multiple Interaction Points

Charles Boicey MS RN-BC, Chief Innovation Officer at Clearsense @N2InformaticsRNHealthcare organizations have implemented sophisticated software solutions that collect large amounts of data, but our industry is challenged to understand how to consolidate, analyze, and use that data. Join Charles Boicey, a pioneer in healthcare data science,as he walks through the past, present and future of Applied Data Science in healthcare and learn how you can begin to use thepower of Big Data to improve clinical outcomes.

Applying Data Science to Healthcare

Robin McKee MS RN, Director of Clinical Inofmatics Solutions at FormFastWhat do slow admissions, delayed surgeries, patient confusion, and clinician frustration all have in common? The answer might surprise you - forms! Hospitals often discover that poor forms processes are the root cause of many inefficiencies, errors, and costs. However, because of the time and expense required to build better forms in the EHR, they frequently fall back to manual, paper processes. There is a better way. Come to this session to learn practical tips on how you can streamline your forms to reduce cost and stress.

Ripple Effect: How Better Documentation Produces Better Outcomes

Scott Raymond MHA/INF BSN RN, Executive Director Strategic Innovation & Technology at Centura HealthCreating an effective security posture is essential for every healthcare organization to be prepared for all of the threats that exist in the world today. Come and learn from one hospital CIO's experience building the security posture for their organization. Learn what they are doing currently and what they are working on along with how your security posture ties into HIPAA. Discover some quick security wins for you and your organization.

Healthcare Security Posture Best Practices

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Welcome to HITExpo1811

Breakout Sessions – Set 2 (Thursday May 31, 11:35 – 12:20pm)

Chris Sullivan, Global Healthcare Practice Lead at Zebra Technologies Troy Foster, Sr Manager Network Infrastructure at Stanford University HospitalTimely and frictionless communication between physicians, nurses, patients and other members of the care team is key to effective, collaborative care. Standing in the way is antiquated communication infrastructure (pagers & faxes), cumbersome workflows and a lack of strategic priority. Join this session to learn tips on how you can improve clinician communication & collaboration through simple changes in approach and replacing technologies as needed. Plus learn how to gain & sustain executive buy-in.

Clinician Collaboration & Communication Panel

Fatima Paruk MD MPH, Chief Medical Officer at Allscripts AnalyticsAllscripts has leveraged cloud-based infrastructure to facilitate rapid data mining from a “data lake." They are able to evaluate longitudinal, de-identified patient records to study problems that are meaningful to health care and clinical outcomes. Machine learning is empowering them to transform that data it into insights and actionable information. During this session, Dr. Paruk will provide concrete examples related to two national health emergencies: diabetes and opioids. She will also provide a list of tangible steps your organization can take to move your data analytics to the next level.

Using a Giant Data Lake to Drive Insights/Outcomes

Nick Vennaro, Co-Founder at Capto Consulting @captoconsultingTraditional contracts often compress margins so flat they actually prevent partners from providing innovation. This session will cover the nine common mistakes both activity- and outcomes-based sourcing contracts tend to make, and the four steps every health IT leader should take before entering any sourcing deal. This is not a process conversation, this is a discussion about how to truly generate partnerships that move your healthcare organization forward whether you are outsourcing commodity IT tasks, looking for better medication adherence protocols, or innovating new predictive health models.

Outsourcing is Broken: Use Outcomes-Based Contracts to Increase Performance and Innovation

Emmanuel F. Oquendo, CEO and Co-Founder at BrainHiPuerto Rico went through one of the worst catastrophes of our history as hurricane Maria let our country in the dark for months. This session explores the challenges that arose and how providers can prepare themselves for future natural disasters - from a technology perspective as well as a operational perspective. Just imagine how your organization would react to days, weeks or months without power and other basic infrastructure.

A healthcare system in the dark (Hurricane Maria case study in Puerto Rico)

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Practical Innovation in Healthcare 12

Breakout Sessions – Set 3 (Thursday May 31 , 1:30 – 2:15pm)

Shahzad Ahmad, VP of Cloud Operations & Delivery at NextGate | Steve Kotyk, Director Healthcare Business Development at Argo Data Resource Corp. | Rachel Podczervinski, Director of Identity Solutions at Just Associates @rach2113Patient Matching and effectively managing your EMPI (Enterprise Master Patient Index) is a challenge for every healthcare organiza-tion. However, it also proves to be one of the most valuable things you can do to improve patient care in an organization. Join this panel of Patient Matching and EMPI experts as they share practical innovations and solutions that will help your organization better manage patient matching so you can improve patient care, lower costs, and improve the patient experience.

EMPI and Patient Matching Panel

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Grace Jamie RN, VP of Client Services at Oneview Healthcare Antoinette Thomas MSN RN, Chief Nursing Officer at Oneview Healthcare @nursetechexec1 Your patients and your nurses want a better experience. How can you use technology to achieve both? When technology works how it should, it can make the hospital ecosystem work more efficiently, freeing nurses’ time so they can spend it the right way – with patients. That can create a ripple effect: it can shorten length of stay, improve patient satisfaction, and reduce nurse burnout. You've likely already made major IT investments in this area between your EHR, ADT, meal ordering/dietary systems, entertainment, education, communications systems, real-time location systems, building/room controls, patient portals and telemedicine. This session will explain how you can maximize these investments by seamlessly integrating all of these systems into one open, agile platform that people actually enjoy using.

Using technology to give nurses more face-to-face time with patients

Mike Semel, President and Chief Security Officer at Semel Consulting @SemelConsultingMike Semel, IT Security & Compliance expert, thought leader, and best-selling author of How to Avoid HIPAA Headaches, will review data breaches and compliance violations, and the lessons you can learn from the misfortunes of others. Mike will also discuss your hidden risks and compliance requirements, beyond HIPAA, and what you can to do protect your patients, your organization, and your career.

How to Avoid HIPAA Headaches, and Why HIPAA May Be the Least of Your Compliance Challenges

Paul Boal, VP of Delivery at Amitech @paulboal | Amit Bhagat, CEO of Amitech @BhagatAmitTackling the Triple Aim for patient populations is a tall order. But data and predictive analytics engines are proving up to the challenge. This session explores two real use cases from each end of the technology spectrum: One, a cutting-edge application that combines behavioral science with novel big data technologies; The other, an intervention scheme of care built on data and predic-tive analytics; Both, using real-time data to drive tactical interventions at critical care moments and make measurable improvements in the health and wellness of patient populations.

Empowering Population Health: Using Real-Time Analytics at Critical Care Moments

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Welcome to HITExpo1813

Breakout Sessions – Set 4 (Thursday May 31, 2:20 – 3:05pm)

Ryan Thousand, Director of Information Technology at Vail Health | Adam Klass, Chief Technology Officer at VigiLanzDavid Conejo, CEO at Rehobath McKinley Christian Healthcare ServicesWe aren't far from the day when health data becomes the connective tissue for all of healthcare. Bringing that data together not only where and when it's needed but also with the apprioriate context is the challenge ahead of us. Come to this session to learn from experts on how to streamline your data integration efforts, how to determine whether to use APIs or FHIR (or both!) and what pitfalls to avoid when leading a data project.

Data Integration Panel

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Sheri Stoltenberg, Founder & CEO at Stoltenberg Consulting | Jonce Smith, VP Revenue Cycle Management at Stoltenberg ConsultingIn an increasingly competitive healthcare landscape amidst pressure of competing projects, today's help desk must shift from ticket-taker mentality to agile solutions bridging gaps between end users and the IT department. This session looks at true cost of service desk options and what it takes to deliver effective call encounters for operational alignment.

Transforming the Traditional Help Desk

Brian Rosenberg, CEO at TRG ConsultingChoosing the right enterprise systems is critically important to the success of the organization, but it can be challenging to get all operational areas to agree on a common solution. In this session we will discuss how to structure the selection, when to create and how to managing the RFP, what to look for in demonstrations, facilitating a decision, negotiating the deal, budgeting for implementation, and creating consensus and operational buy-in. Join us for this interactive session and discuss your challenges and experiences.

Software Selection: How to run an efficient, effective, and inclusive process

Dexter W. Braff, President at The Braff GroupIt is the Healthcare IT Entrepreneurs’ Dilemma. In order to become a Unicorn, you either have to survive or take a long detour around the Valley of Death, that strange netherworld where the value of your company can actually drop once you become margin-ally profitable. As counterintuitive as that may seem, it is strangely logical once you realize that valuation – especially in technologi-cally innovative sectors – is rooted far more in “behavioral economics” than rigorous math. In this session, we explore the phases of value a health IT company can anticipate and the challenges – and opportunities – it may face as it moves through them. Expect an energetic and interactive session, with more points of view than PowerPoints.

Health Care IT M&A: Surviving the Valley of Death

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Practical Innovation in Healthcare 14

Breakout Sessions – Set 5 (Thursday May 31, 3:20 – 4:05pm)

Spencer Kubo MD, Chief Medical Officer at CareCognitics @CareCognitics | Murray Izenwasser, Chief Marketing Officer and VP Strat-egy & Digital Solutions at AAJ Technologies @Murrayiz | Ken Honeycutt, Director of Strategic Accounts & Channels at TVR Communi-cations | Grace Cordovano PhD BCPA, Founder & Board-Certified Patient Advocate at Enlightening Results @GraceCordovanoIt's no secret that the words "patient experience" is sprinkled like icing sugar over the brochures and website of many Health IT companies. How do you figure out what's real and what's fools gold? Join this diverse panel of experts to learn: what impact patient experiences can have on outcomes, what technologies really make a difference and how to integrate positive patient experiences into the design of systems/workflows. Attend this session and become a patient experience hero.

Patient Experience Panel

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Robert Downey, VP Product Development at Galen Healthcare Solutions GalenHealthcareUnderstanding the various approaches to extraction, transformation, and storage of the contents of clinical systems is critical to correctly assessing their suitability for a usable and compliant healthcare data archival. This session will delve into the specific healthcare data archival strategies being used in the marketplace and will evaluate why some archival approaches are superior to others, by virtue of the way each of the approaches extract, store, and visualize data.

Exploring & Evaluating Healthcare Data Archival Methodologies & Strategies

Tim Burris HCISPP, Product Manager Patient Privacy Solutions at Iatric Systems @IatricSystemsMeeting HIPAA regulations isn’t enough to protect patient privacy, because alone, it doesn’t impact the culture. The privacy cycle helps hospitals align policies to create an enterprise-wide privacy culture in which everyone protects patient privacy. Come to this presentation and learn how to to tie the various elements of privacy and security programs together into a CULTURE of privacy - your best proactive defence against future data breaches. Join Tim Burris of Iatric Systems as he takes you beyond "checking the box" when it comes to HIPAA.

The Privacy Cycle – a Five-Step Process to Improve Your Privacy Culture

Jacob Luria, Managing Partner at Algorex Health @AlgorexHealthWhile we all agree on the value of social determinants – Algorex Health will present both a market survey of data sources available (including commercial, individually identifiable sources) and a set of practical use cases to enhance member engagement and analytical outputs. Algorex Health is a data science firm that bridges the technology approaches of the consumer marketing giants we know and use every day into value-based care organizations.

Social Determinants of Health (SDOH): Practical Applications of External Data to Enhance Knowledge of Your Population

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Welcome to HITExpo1815

Breakout Sessions – Set 6 (Thursday May 31, 4:10 – 4:55pm)

Julie Reisetter, VP for Innovation at University of Colorado Health @JulieReisetterDavid Chou, VP / Chief Information & Digital Officer at Children's Mercy Kansas City @dchou1107 Join two proven health leaders as they share practical tips and tactics on how to spark and sustain innovation/innovative thinking within a healthcare organization. Learn strategies that you can use right away to become an innovation champion in your organization.

Practical Healthcare Innovation

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Mike Wisz, Director of Analytics at Burwood Group @mikewisz | Melissa Baker, Sr Healthcare Consultant at Burwood GroupIn this new competitive cauldron driven by the rise of healthcare consumerism, health systems must tackle a complex set of challenges as they look to attract and retain patients. This session will focus on a powerful, yet underdeveloped capability many health systems already possess: the contact center. A modern, omnichannel contact center can empower patients-as-consumers with seamless access to services via their preferred channel: voice, chat, text, web, email, or video. Information captured during touchpoints with the health system enables a proactive approach to improving patient experience.

How to Win Patients with a Consumer-Grade Contact Center Experience

Zach Brown, Clinical Engineering IT Specialist at TRG ConsultingThe medical world is playing a constant game of cat and mouse with technology. Consumer devices have reached a stage where the toaster in your kitchen can notify your family members when the perfect English muffin is finished cooking while your life saving respirator cannot effectively transmit a still image of a volume waveform without hefty supporting technology. Let’s walk through data pathways on a happy journey from the originating device to EHR while discussing the factors that contribute to success when implementing a device integration program.

Device Integration: Assimilation and Considerations

Cody Strate, VP Strategy & Innovation at Access eFormsPaper has been the standard for obtaining a patient's consent. However, paper can cause far reaching consequences ranging from a decrease in patient satisfaction, low staff morale, nursing overtime, exposure to lawsuits, and so on. The natural solution is eSigna-ture technology. In this session Cody Strate will distill down the top 7 perils that paper consents pose to hospitals as discovered from 20 years of eSignature experience. He will also highlight the 7 most impactful aspects of eSignature that will mean the success or failure of your eSignature project.

Top 7 Perils of Paper-Based Consents + Top 7 Factors that Impact the Success or Failure of an eSignature Project

COXXDLOADING

DATA

SCANNIG

DATA

Defying expectatıons and virtually leading the

industry.“We have an unequivocal desire to be disruptive to the health care system and to embrace change and

create our own path. To do that, we must partner with industry to advance science. We need people and partners who are fearless and think differently.”

RICHARD ZANE, MD, CHIEF INNOVATION OFFICER, UCHEALTH

CARE INNOVATIONS CENTER

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Practical Innovation in Healthcare 16

Breakout Sessions – Set 7 (Friday June 1, 10:45 – 11:30am)

Karl Bream, VP and Head of Internet of Things Strategy, NokiaKarley Yoder, Sr Product Manager for AI Analytics Solutions at GE Healthcare @KarleyYoder Aimee Quirk, CEO of innovationOchsner @aimeequirk Rasu Shrestha MD MBA, Chief Innovation Officer at UPMC @RasuShresthaThe Center for Connected Medicine (CCM) is a health information technology thought leader and convener that supports stakeholders in defining the transformation of health care. The CCM has five partners, three of which - GE Healthcare, Nokia and UPMC - will be joined by innovationOschner for this panel on partnerships and the process of inegrating health IT innovation within health systems.

Looking Outside the Walls: How to Leverage Health IT Partnerships

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Toni Jarrett, Executive Director, Advisory Services at Optimum Healthcare IT Joan McFaul, Senior Vice President at Optimum Healthcare ITImplementing an Electronic Health Record system is only the beginning. You will derive the greatest value from your new EHR tool if you build and execute on a strategy that prepares your organization for a post-live world. In this presentation, we will discuss what factors should be considered in the post-live environment in order to achieve success. We will talk about developing your strategic plan and identifying priorities (such as market expansion and technical optimization) and will then examine the critical elements needed to build a post-live structure that will support the strategies (such as an integrated governance model).

Achieving Success in a Post-Live World

Jeff Garbus, Co-Founder and CEO at Soaring Eagle Database Consulting Will Israel MPH CSBI, Director of Product Management at The SSI Group

Shifting DBAs From Passive to Proactive Protection of your Healthcare Data

Breakout Sessions – Set 8 (Friday June 1, 1:20 – 2:05pm)

Jerry Cade MD MBA, Chief Medical Information Officer at University Medical CenterDespite the ever-increasing amount of data suggesting that the appropriate use of healthcare information technology improves patient care and safety, many primary healthcare providers are still resistant to adopting innovative ways of caring for patients. Are physicians particularly recalcitrant to change? Or, is the problem that the purported benefits of today’s technology are not signifi-cant enough to offset the known disadvantages of these changes? Most scholarly articles on physicians and electronic health records (EHRs) suggest that EHRs increase the time a provider needs to interact with a patient. We will explore these questions and look at the latest tools available to physicians.

Physician Adoption of Technology

Lee Horner, CEO at Synzi @Lee_A_HornerMany healthcare organizations refer to the at-home / at-risk patients as the “sickest of the sick.” Unfortunately, these patients typically receive inadequate care and attention after being discharged and often rely on emergency medical services and/or the ER to answer questions and provide care in non-emergency situations. Significant opportunities exist for telehealth solutions to bring the care closer to the patient - at a more convenient and cost-effective manner for all involved. In this session, we will describe the solution and the journey. We will share the framework, the key metrics and results, and the overall outcomes so that others can evolve their continuum of care models.

Connecting to Better Care: Engaging At-home / At-risk Patients with a Virtual Care Communication Platform

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Raj Sharma, Co-Founder and CEO at Health Wizz @health_wizz Dr. Nitin Desai, Chief Medical Officer and Co-founder at Health Wizz @health_wizz | Sirish Bajpai, Chief Technical Officer & Co-founder at Health Wizz Shereese Maynard, Healthcare Strategist @ShereesePubHlthJoin two sets of engaging speakers as they present different perspectives on blockchain in healthcare. In the first, learn how blockchain can be used to solve for the $200B data management inefficiency problem. In the second, learn how blockchain has the ability to address interoperability, data security and privacy issues, while empowering consumers to take full control of their data.

Blockchain in Healthcare: Solving Data Inefficiencies and Empowering Patients

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Welcome to HITExpo1817

Breakout Sessions – Set 9 (Friday June 1, 2:10 – 2:55pm)

Tracey Green, Former Chief Medical Officer of the State of NevadaJoin Dr. Tracey Green, Former Chief Medical Officer of the State of Nevada and one of the architects of the State of Nevada's telemedicine price parity law. Learn about the practical realities of building a telemedicine program designed to deliver high quality care and maximize reimbursement.

Telemedicine

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Chinmay Singh, CEO at SimplifiMed @cagefreesinghJust like other clinics, my clinic relied on traditional methods such as postcards/emails/voicemails to remind patients to schedule preventive care. Saly only 1 in 100 patients responded. After figuring out reasons behind this low response rate, I sought alternatives. I looked to Silicon Valley for help and got my answer- a chatbot. This session describes my pioneering efforts in using a chatbot in clinical setting and lessons learned along the way.

Automating Preventive Care Scheduling with Chatbots to Improve Quality Measures

Jeff Robbins, President at Dynamic Health IT | Raychelle Fernandez, Vice President at Dynamic Health IT @DynamicHealthITClinical Quality Measure (CQM) reporting requirements, 2018 and beyond. What you need from your CQM vendor, what to report, when to report.

Clinical Quality Measures: What You Need to Know

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Practical Innovation in Healthcare 18

Thank You To All The Incredible HITExpo Speakers

Nokia GE Healthcare TVR Communications StericycleUCHealthKarl Bream Karley Yoder Ken Honeycutt Kurt EssenmacherJulie Reisetter

University Med Center Optimum Healthcare IT HealthcareScene Stoltenberg ConsultingDynamic Health ITJerry Cade Joan McFaul John Lynn Jonce SmithJeff Robbins

Enlightening Results Oneview Healthcare Algorex Health Soaring EagleAllscripts AnalyticsGrace Cordovano Grace Jaime Jacob Luria Jeff GarbusFatima Paruk MD

Children’s Mercy KC Rehobath McKinley The Braff Group BrainHiHealthcare SceneDavid Chou David Conejo Dexter Braff Emmanuel OquendoColin Hung

TRG cosulting Clearsence SimplifiMed Zebra Access eformsBrian Rosenberg Charles Boicey Chinmay Singh Chris Sullivan Cody Strate

Vigilanz InnovationOchsner Patient Activist Amitech Oneview HealthcareAdam Klass Aimee Quirk Amanda Greene Amit Bhagat Antoinette Thomas

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Welcome to HITExpo1819

Thank You To All The Incredible HITExpo Speakers

Tim Burris Toni Tribble Jarrett Troy Foster Will Israel Zach BrownIatric Systems Optimum Healthcare IT Stanford University The SSI Group TRG Consulting

Shereese Maynard Sheri Stoltenberg Sirish Bajpai Spencer Kubo MD Steve KotykHealthcare Strategist Stoltenberg Consulting Health Wizz CareCognitics Argo data Resource

Ryan Thousand Sarah Bennight Scott Raymond Shahid Shah Shahzad AhmadVail Health Stericycle Centura Health Netspective NextGate

Raj Sharma Rasu Shrestha Raychelle Fernandez Robert Downey Robin McKee, MS, RNHealth Wizz UPMC Dynamic Health IT Galen Healthcare FormFast

Nick Vennaro Nitin Desai Paul Boal Paul M. Black Rachel PodczervinskiCapto Consulting Health Wizz Amitech Allscripts Just Associates

Melissa Baker Mike Semel Mike Wisz Murray IzenwasserLee HornerBurwood Group Semel Consulting Burwood Group AAJ TechnologiesSynzi

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