1.2013 Garden State Council SHRM Conference October 27-29 Atlantic City, NJDriving Productivity of Dispersed Teams Mor Sela & Paul Belliveau10/28/13, 1:30pmTweet your questions: #SHRMtelework

2. Introduction Mor Sela, Principal Consultant, Better Collaboration Visual collaboration expert12+ years experience in unified communications & videoconferencingMS, Information & Knowledge Strategy, Columbia UniversityPaul Belliveau, SPHR, HRIP Global Human Capital Management Advisor 35+ years experience in strategic HR/HCM and enabling solutions MBA, Human Resources focus, Rivier UniversityTweet your questions: #SHRMtelework 3. About Better CollaborationHelping organizations maximize productivity and efficiency by taking full advantage of visual communication & collaboration toolswww.BetterCollaboration.org Tweet your questions: #SHRMtelework 4. Telework is Not just Work From Home By Telework we mean any remote work arrangement Different campus, building, floor, section Remote co-working facility On the road (hotel, airport, coffee shop,) And yes, also from homeTweet your questions: #SHRMtelework 5. Many Job Arent Suitable for Telework When work simply cant be done remotely.Tweet your questions: #SHRMtelework 6. Job Suitable for Telework When you spend most of the day on the computer, on the phone, and/or in meetings.Tweet your questions: #SHRMtelework 7. State of TeleworkTweet your questions: #SHRMtelework 8. Organizations that Embrace Telework as a Strategy (sample list)Tweet your questions: #SHRMtelework 9. Why Telework? #1: Better Talent Why limit your talent prospects to those living close to the office (or willing to relocate)?Tweet your questions: #SHRMtelework 10. Why Telework? #2: At a Lower Cost Remote employees cost less. Some are even willing to accept telework as an alternative to higher salary.Tweet your questions: #SHRMtelework 11. Why Telework? #2: Morale & Motivation When employees work from their preferred location, they are happier and more motivated.Tweet your questions: #SHRMtelework 12. Why Telework? #3: Productivity Studies show an average increase in productivity of 13-20%Sources: The Telework Coalition Stanford Telework Productivity StudyTweet your questions: #SHRMtelework 13. Why Telework? #4: Employee Retention Good employees who are tired of commuting dont stay long. They look for jobs closer to home.Tweet your questions: #SHRMtelework 14. Why Telework? #5: Reduced Absenteeism Employers can save up to 63% of absenteeism costs per teleworker..Source: telcoa.org / American Management AssociationTweet your questions: #SHRMtelework 15. Why Telework? #6: Less Shutdowns More employees can work during snow days, public transit shutdown, school closure, storms, and other emergencies .Source: telcoa.org / American Management AssociationTweet your questions: #SHRMtelework 16. Why Telework? #7: Office Space Cost & Agility Will you need all this space in 3 years? What if youll need more?Tweet your questions: #SHRMtelework 17. So, Why Not Telework? Perception #1: Remote workers are slackers.Sources: Office of Personnel Management Telework Management Survey www.opm.gov Management Research Review- Is telework effective for organizations? www. EmeraldInsight.comTweet your questions: #SHRMtelework 18. So, Why Not Telework? Perception #2: Remote employees cant be supervised.Sources: Office of Personnel Management Telework Management Survey www.opm.gov Management Research Review- Is telework effective for organizations? www. EmeraldInsight.comTweet your questions: #SHRMtelework 19. So, Why Not Telework? Perception #3: Real collaboration requires all the team to be together at the officeSources: Office of Personnel Management Telework Management Survey www.opm.gov Management Research Review- Is telework effective for organizations? www. EmeraldInsight.comTweet your questions: #SHRMtelework 20. So, Why Not Telework? Perception #4: Serendipity is key. Best ideas are generated when workers bump to each other.Sources: Office of Personnel Management Telework Management Survey www.opm.gov Management Research Review- Is telework effective for organizations? www. EmeraldInsight.comTweet your questions: #SHRMtelework 21. The Value of Face to Face Interaction Face to face interaction is a critical ingredient for fostering relationship, conveying a message and making sure it adequacy received. Face to Face = EngagementTweet your questions: #SHRMtelework 22. While being physically next to each other is the ultimate engagementTweet your questions: #SHRMtelework 23. Many times it isnt feasible or justifiable to have everyone at the same roomTweet your questions: #SHRMtelework 24. Video Collaboration allows you to benefit from face-to-face interaction and work more efficiently with remote co-workers, partners and customers whether they're on a different floor or in a different part of the world.Tweet your questions: #SHRMtelework 25. Look at it as a range of options, not an either/or Video conferencing can be the best solution when face-to-face engagement is important, but in-person isnt feasible or justifiable.Phone CallVideo ConferenceIn-PersonEngagementTweet your questions: #SHRMtelework 26. Consider Meeting ROI Cost (Including Time)In-PersonTravel time & expensesPhone Call Cost per meeting is under $1Video ConferenceValueTweet your questions: #SHRMtelework 27. The Value of an Open SpaceFostering collaborationTweet your questions: #SHRMtelework 28. Introducing the Virtual Open SpaceFostering collaboration without distractionTweet your questions: #SHRMtelework 29. Occasional Real Face to Face If possible, get the team in a physical place occasionally and really focus on team building activities.Tweet your questions: #SHRMtelework 30. Video Collaboration Devices (End Points) Personal Device (Desktop, Laptop, Tablet, Smartphone)Low CostHigh CostRoom SystemTweet your questions: #SHRMtelework 31. Video Collaboration Use Cases Personal Device (Desktop, Laptop, Tablet, Smartphone)Point to PointGroup MeetingRoom SystemTweet your questions: #SHRMteleworkWebinar/Training 32. Solutions by Use Case & Cost Low Cost* Partial listP2P CallGroup MeetingWebinarHigh CostTweet your questions: #SHRMtelework 33. Technology Showcase - Sqwigglehttp://www.bettercollaboration.org/sqwiggle-com-work-all-day-with-your-remote-team/Tweet your questions: #SHRMtelework 34. Technology Showcase - Sqwigglehttp://www.bettercollaboration.org/sqwiggle-com-work-all-day-with-your-remote-team/Tweet your questions: #SHRMtelework 35. Technology Showcase - Sococohttp://www.bettercollaboration.org/?s=sococoTweet your questions: #SHRMtelework 36. Technology Showcase - Sococohttp://www.bettercollaboration.org/?s=sococoTweet your questions: #SHRMtelework 37. Adopting New technology Can Be a PainProper Adoption planning and execution will make the differenceTweet your questions: #SHRMtelework 38. Adoption Plan Ingredients Identify key team members and executives who will play an integral role in the process. Develop a project plan and clear, measurable success metrics so the implementation stays on track. Conduct on-site and virtual training sessions tailored to achieving your business goals. Customize promotional materials including marketing collateral, internal advertisements, user guides and informational web sites. Continually measure adoption, usage and ROI. Provide reports with quantitative and qualitative metrics relevant to the stated objectivesTweet your questions: #SHRMtelework 39. Management Commitment is KeyTweet your questions: #SHRMtelework 40. Tweet your questions: #SHRMtelework 41. Questions?www.BetterCollaboration.org Tweet your questions: #SHRMtelework