grcc cis program review department annual report & program ... · these 3 programs will begin...
TRANSCRIPT
AA Pre‐Major Programs 2014‐2015……1
Department Annual Report & Program Review
2014‐2015
Department: Computer Information Systesm
Program(s):
Pre major CS AA Pre‐major CIS AA
Pre‐major Information Security AA CIS Networking AAAS CIS Programing AAAS
Computer Support Specialist AAAS Graphics/Web Development AAAS
Document Prepared By:
Luann G. Keizer, Department Head Judith Bezile Timothy Koets Kristin Roberts Andrew Rozema Kenneth Smith
Katie Vandermeer
AA Pre‐Major Programs 2014‐2015……2
Department Information
Annual Update
2014‐2015 was a year of significant curricular work for the CIS department. The following goals were
achieved:
A review of degrees resulted in realignments for clarity and updates. Three new programs were
created:
Pre‐major CIS AA
Pre‐major CS AA
Computer Support Specialist AAAS
These 3 programs will begin Fall 15 and will have annual student data collected. The first annual
report for these three degrees will be 2016.
The Information Security AA was realigned with industry certifications. The revised degree will be
offered initially Fall 15.
The six web and graphics degrees/certificates were realigned into a single Graphics/Web
Development AAAS. Approximately 120 students have been moved from discontinued
degree/certificates into the new streamlined degree
Networking AAAS and Programming AAAS were modified and updated. New courses, including the
CISCO Academy courses will be offered Fall 15. Changes in this degree are substantial and the
response from students to the upgrades have been extremely positive.
Nineteen two credit courses are in revision to be three credit courses to increase transferability. All
changes are effective Fall 2015
Seven degree and certificate programs were discontinued due to environmental/business employment
needs. This necessitated development of a discontinuation plan and extensive teach out plans. Programs
as of May 2015 have not yet been formally approved by administration.
Please refer to the Academic Program Review documents attached for degree program specifics.
Review & Documentation:
Current year goals Feedback from the 2013‐2014 Annual Report: 2013‐2014 Goals: Based on your report for the Computer Support Specialist, continued work is needed.
This program is currently in the new program development process and thus will need to be reviewed
next year. Program and student outcomes will also need to be included and/or revised.
Status: Complete
AA Pre‐Major Programs 2014‐2015……3
Digital PrePress is being discontinued, therefore goals and assessment work were not completed.
Status: Complete
Information Security: The curriculum, based on conversations with Davenport and Ferris, was not strong enough to transfer to BS degrees with two full years of credit. The decision has been made to follow a standards based curriculum that will insure students can transfer and are working toward certification as well. A plan and the outcomes will need to be addressed in next year’s year‐end report. Faculty will need certification as ISSA and SANS (as per our discussion on August 12, 2014). Identification of faculty members who will need to be certified should occur in Fall 2014. Status: Complete. Instructor certification to be complete July 2015.
Network Administration – 147 – This program also will need additional assessment. Perkins Core
Indicators do not meet state standards in completion or job placement.
Status: Complete
Web design/Graphics 160 The first goal for this year was to combine the AAAS digital graphic design degree (144), the AAAS in web design (160), and the AAAS in web design technical support (161) into one degree. This goal also included the discontinuation of the certificates in programs 162 and 163. This goal has been accomplished. Year end reports will no longer be needed on these programs once they are officially discontinued. Status: Complete
Your continued work on improving transfer and articulation agreements will assist your CIS students.
Program Accreditation/Professional Certifications: Certifications as ISSA and SANS will be an important
consideration for Information Security faculty.
Status: Complete
Considerations:
2013‐2014 Goals
Continued work to implement the program revisions in CIS is needed. Based on the documentation in the year end reports, this year has been a planning year. It is vital that assessment in the programs that are currently not being revised to include documentation of assessment. Faculty assessment projects should directly align to program and department needs in support of the College’s ENDS. The idea of assigning a faculty to each program for managerial purposes is useful and important for students and for curriculum development and assessment.
2014‐2015 Goals:
AA Pre‐Major Programs 2014‐2015……4
1. Please analyze part time student and graduation rates to determine patterns of success and
concern. The goal is to improve graduation rates for full and part time students including
certificate attainment and persistence.
Status: Perkins indicators are included in APR reports. Work continues to improve
graduation rates.
2. Please look for a renewed analysis and the development of an online course and program
delivery model to determine a 5 year plan.
Status: There has been a distinct change in the administrative perspective on online
learning. The lack of DLIT staff, the lack of upgrades to the Blackboard platform, the
inefficiency of the online course approval process, the new requirement to teach F2F classes
all contribute to not developing new classes or formulating a 5 year strategy. This has been
disappointing to CIS faculty who took great pride in developing high quality online options
for CIS students. We have lost the only online degree offering of Information Security due to
the above administrative decisions and we hope to change it in the future.
3. Ongoing programmatic and student learning outcome assessment will need to be
incorporated into departmental goals. Use of the faculty evaluation system component on
assessment will be critical to this work.
Status: With curricular work complete, this goal will be the focus of 2015‐2016.
4. Please outline a plan and identify the faculty who will pursue ISSA certification.
Status: Drew Rozema will be ISSA/CISCO certified by August 2015.
Core Indicator data –
1. Your goal will need to be to increase non‐traditional (female) enrollments and completions. I
look forward to supporting the projects that will be developed in FPE’s as a plan was not
submitted in Perkins for 2014‐2015.
Status: Core indicators were met for all degrees except IS and Networking. Goals have been
established for 2015‐2016
2. Completion rates in several programs will need to be monitored. Efforts to improve
persistence and thus graduation are to be strongly encouraged as a departmental goal. A
plan should be developed at key times for students regarding re‐enrollment and advising.
Status: this will be a focus of 2015‐2016
3. GRCC continues to be challenged by the low response rate from graduates. I look forward
to working with you and IRP to determine effective strategies to increase the rate of return
from our graduates.
Status: this will be a focus of 2015‐2016
Goals for next year With the completion of curriculum and degree realignment, the focus of 2015‐2016 will move to
the following topics:
AA Pre‐Major Programs 2014‐2015……5
Recruitment to offset declining enrollment
Establishing clear measurable program and course outcomes for each new degree.
Achieving state Perkins core indicators for non‐traditional (female) enrollments. We will
grow the Girls who Code relationship, participate in Women in STEM activities in the West
Michigan area and actively recruit in high schools.
Internal collaborations and partnerships Active recruiting in the GRCC math department for students to enroll in the CIS Computer Science pre‐major will be undertaken. Work with the Art department to differentiate graphics courses will be completed. External collaborations and partnerships Meetings each semester with major transfer partners : Ferris, Davenport, GVSU. This was one of the most edifying and positive outcomes of the curricular re‐work the last two years as we worked to build transfer relationships. All three partners asked to continue meeting once a semester. Recruiting in the career schools (KCTC and Careerline) will also be a focus to increase articulation and enrollment Departmental needs for support from other departments within the college None Program accreditation Updates None Description of departmental advising plan and outcomes Due to the large number of program and course changes, advising has been a major component of communications with students. CIS has conducted three open advising sessions for 146 students in 2015 and hundreds of one on one advising sessions to insure students had a plan of progression into new curriculum. Departmental professional development activities Please refer to FPE documents for a complete list of professional development activities. In general all staff completed Curriculog training, Blackboard enhancement training, CISCO and security certification training. Some staff was trained on data analytics. Student Awards Two CIS projects received the Armen Award: Drew Rozema and team for developing the mobile app for Festival 2015 Katie Vandermeer and team for 5th grade programming project. 5 CIS students were inducted into the honor fraternity for excellence in education
Evaluation Questions:
AA Pre‐Major Programs 2014‐2015……6
1. Were the department goals for this year successfully met? Please explain.
For the most part, yes. Discontinuation of programs initially submitted in 2013 have not been completed and teach out plans need to be done.
Recruiting and enrollment have become larger goals than originally scheduled.
Revising curriculum was a huge effort that worked fairly well. The CIS faculty is to be commended for strategy, effort and implementation.
2. Is the Advising Plan working well? What have the outcomes been for student advising?
As new degrees and course names/numbers were implemented, the need for student advising increased. All faculty have been trained in MyDegreePath and advise students as needed.
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Annual Goals Yes No External Collaborations & Partnerships Yes No Internal Collaborations & Partnerships Yes No Accreditation Yes No Departmental Advising Yes No
These are all ongoing annual goals that will be addressed in 2015/16. There are no new goals but those developed and implemented in 2014‐15 will continue.
Faculty & Staff
Faculty & Staff Annual Updates
Review & Documentation:
Please review the CIS faculty FPE’s for credentials, certification, professional development,
accomplishments awards. Highlights are listed here.
Faculty Credentials & Certifications
With new curricula in the Networking and Information Security degrees, Katie
Vandermeer and Andrew Rozema need to be certified to teach required courses. Both
will be certified in 2015‐16.
Professional Development Activities Most development in 2015 revolved around curriculum changes included Curriculog, MyDegreePath, benchmarking strategies, the new MTA and advising techniques. EOL/Release Time Work
AA Pre‐Major Programs 2014‐2015……7
Faculty & Staff Accomplishments/Awards Armen Awards‐ Andrew Rozema team and Katie Vandermeer team, May 2015 Faculty Development for Upcoming Year Faculty development has been individually defined in FPEs
Evaluation Questions:
1. Can course assignments be made and scheduled based on the availability of
credentialed faculty? Yes, though as we move into CISCO and Information Security
courses that required certified faculty for the individual curricula, we will need to add
one additional certified instructor.
2. Is the number of departmental faculty that are certified to teach online and through
Academic Service Learning sufficient to achieve the curricular and delivery needs of the
department?
All CIS faculty are online certified and five of seven have had Academic Service learning
training.
3. Do the number and ratio of Full‐time/Adjunct faculty support the goals of the
department? Yes
4. Is the professional development faculty and staff are receiving sufficient for them to
maintain currency in their field and area(s) of expertise? Yes
5. Are additional faculty or faculty development resources needed to support the goals of
the department over the next four years? No
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Faculty credentialing Yes No Faculty online certification Yes No Academic Service Learning Yes No Ratio Fulltime/Adjunct faculty Yes No Faculty professional development Yes No Resources Yes No
AA Pre‐Major Programs 2014‐2015……8
Information Security, A.A. (Pre‐Major)
Mission/Purpose, Target Audience & Admissions/Pre‐Requisite Skills
Mission/Purpose
Review & Documentation:
This degree provides the student with an Associates of Arts (A.A.) Degree, which can be transferred toward a Bachelors degree. The Information Security bachelor's Degree prepares individuals to assess the security needs of computer and network systems; recommend safeguard solutions, and manage the implementation and maintenance of security devices, systems, and procedures. Includes instruction in computer architecture, programming, and systems analysis; networking; telecommunications; cryptography; security system design; applicable law and regulations; risk assessment and policy analysis; contingency planning; user access issues; and troubleshooting. This program will prepare the student for the CompTIA Security+, Linux+, Cisco CCNA Security, and the EC‐Council's Certified Ethical Hacker (CEH) credential.
Evaluation Question:
Does the purpose/mission statement clearly identify why the program exists, and how it prepares students? Yes.
Target Audience & Program Admission
Target audience is:
Students from Technical Centers (KCTC, Careerline)
New students interested in careers in Information Security
Those with technical degrees wanting to change career paths
Those wanting a community college education prior to transfer to a four year institution.
Information Security professionals who want to upgrade skills, refresh certifications.
Evaluation Questions:
1. Has the target audience for the program been identified? Is the program attracting and appropriately serving the target audience?
Yes.
AA Pre‐Major Programs 2014‐2015……9
2. Does the program composition (demographics) reflect the defined target population(s)? Why or why not? Yes, although the sample size is currently too small to make reliable statistical inferences. 2. If there are admissions criteria, academic standards, or assessment requirements for
the program, are they appropriate and do they facilitate program and student success (based on your review of external data and course success data)?
Not applicable. 3. Are changes to the admissions or waitlist processes needed? No.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Mission/Purpose Yes No Target Audience Yes No Program Admissions Yes No
Program Data
Program Enrollment & Student Progress
Review & Documentation:
New Student Enrollment New student enrollment is slowly increasing and is in line with other Michigan
institutions. Additionally with our revision to the curriculum we intend to further
facilitate student success at those institutions.
Total Student Enrollment The program currently has 16 full‐time and 29 part‐time students as of 2014.
Student Progress Although the curriculum is demanding student progress is satisfactory.
Evaluation Questions:
1. Is the program consistently attracting new students?
AA Pre‐Major Programs 2014‐2015……10
Yes. 2. Is the enrollment trend meeting established targets, ensuring program viability? If targets for enrollment have not been established, what should they be? What could be done to increase enrollment (if this is found to be necessary)? Although current enrollment targets haven’t been established it’s conceivable that one specialized instructor for this program will suffice at the outset. Assuming a steady class size of 24 students each cohort would ideally consist of 24 students, or 48 in a two‐year program, by that measure the program is in good shape. Looking to grow the program in the future, doubling that number is a good long‐term goal and recruitment efforts and outreach could help us to reach that target. 4. Do students appear to be progressing through the program well? Are there concerns
in this area?
Students appear to be progressing satisfactorily, and there are no concerns currently. 5. Is the yearly ratio of the number of students enrolled to the number of graduates
appropriate given program goals? Why or why not?
This program is too young to answer this question with any degree of certainty, but current progress would indicate that graduation ratios will be appropriate.
Program Outcomes
Review & Documentation:
Program Outcomes
Program Outcomes:
1. Provide students who complete an AA degree the ability to transfer to a university to seek a Bachelor’s or higher degree in Information Security.
2. Increase the career potential of those already in the computer industry with skills and knowledge of the information security.
Data for Program Outcomes
This program is not old enough to have sufficient data for program outcomes.
Evaluation Questions:
1. Are these Program Outcomes appropriate given the target audience and intent for the program? If not, please list what the new Program Outcomes should be.
Yes.
AA Pre‐Major Programs 2014‐2015……11
2. What does the data trend for the Program Outcomes tell you? What are the implications for these data?
Not applicable.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
New Student Enrollment Yes No Total Student Enrollment Yes No Student Progress Yes No Program Outcomes Yes No
Program Curriculum
History
Review & Documentation:
This program was recently revised to keep pace with the rapidly changing IT environment and to bring it in line with nationally set standards of academic excellence.
Transferability
Review & Documentation:
Equivalent Courses‐ Transfer Institutions
Currently all of the new core program courses should be transferable to partner institutions as they align with the NSA’s Center for educational excellence knowledge mapping. These include:
AA Pre‐Major Programs 2014‐2015……12
CIS ‐ 132 ‐ Linux I CIS ‐ 135 ‐ Microcomputer Operating Systems CIS ‐ 175 ‐ Introduction to Cisco Networking (CCNA I) CIS ‐ 176 ‐ Routing and Switching Essentials (CCNA II) CIS ‐ 177 ‐ Ethical Hacking I CIS ‐ 178 ‐ Principles of Info Security (Security +) CIS ‐ 232 ‐ Linux II CIS ‐ 273 ‐ Implementing Network Security (CCNA Security) CIS ‐ 276 ‐ Computer Forensics CIS ‐ 277 ‐ Ethical Hacking II Curriculum Benchmarking
AA Pre‐Major Programs 2014‐2015……13
Program/Catalog Link http://catalog.ferris.edu/programs http://www.davenport.edu/programs/te
Catalog Description
As the only program of its kind in
the country, Ferris State
University’s Information Security &
Intelligence (ISI) program is at the
forefront in its response to the
need for skilled workers in
Information Security/Data
Analysis/Digital Forensics.
Developed with input from
industry, the U.S. Department of
Homeland Security, the Pentagon,
and investigative agencies this
The Bachelor of Science in Network
Security program prepares students to
create and implement network security
policies for an organization. In addition
to network security fundamentals, this
program also includes the knowledge and
skills to perform administrative oversight
of disaster recovery, information
assurance, and other network security
policies. Hands‐on coursework will
provide more advanced security skills in a
variety of hardware and software
Admissions Requirements
New Students: 3.0 high school GPA
(on a 4.0 scale) and an ACT
composite score of 22. Transfer
Students: Combined college or
university GPA of 2.7 (on a 4.0
scale) from all institutions
attended. GPA is based on
completion of 12 credit hours or
more. Transfer equivalency for FSU
ENGLISH 150 or placement during
the first semester at FSU which
would require an ACT English score
of 16 or higher; Compass score 70
– 100. Transfer equivalency for FSU
MATH 115 or placement during the
first semester at FSU which would
require an ACT Math score of 19 or
higher; Compass Algebra score 46 ‐
74 and HS Algebra with 2.0.Course Name Credit/
Contact
Hours
Course Name Credit/
Contact
Hours
Criminology Credit/Contact
Hours
General Education Courses Gen Education Foundations of Excellence: 36 to 37
Humanities
Choose one: COMM 120 ‐ Presentation Techniques 3
COMM 105 ‐ Interpersonal Comm 3 ACES 100 ‐ Achieving Career & Ed Success 3
or
COMM 121 ‐ Fundamentals ‐ Pub 3
Foreign Language Conc (transfer) 12
Social Science
Cultural Electives: 9 SOCS 201 ‐ Diversity in Society 3
(one @ 200 level + and one foreign lang recomSOCS 301 ‐ Glob & World Diversity 3
Social Awareness Electives: 9
(one @ 200 level +)
Math/Science
Lab Science Elective 4 MTH 125 ‐ Intermediate Algebra 3
Science Elective 3 to 4 MTH 135 ‐ College Algebra 3
MATH 115 ‐ Intermed Algebra 3 PHYS 100/PHYS 100L ‐ Applied Phys + Lab 3
(If Math ACT is 24+, subs a gen elect) Choose one of the following:
MATH 140 ‐ Finite Mathematics, MATH 15 3 to 4
STAT 220 ‐ Intro to Stats 3
Writing/Composition
ENGL 150 ‐ English 1 3 ENGL ‐ 109 Composition 3
ENGL 250 ‐ English 2 3 ENGL ‐ 110 Adv Composition 3
Choose One: ENGL ‐ 311 Professional Writing 3
ENGL 311 ‐ Adv Tech Writing or ENG 3
Program/Major Courses
Major: 69 Foundations of Business: 9 to 10
CIS ‐ 132 ‐ Linux I ACCT 201 ‐ Princ of Accntg 1 3 ACCT 200 or ACCT 201 ‐ Acc Basics for Ma 3 to 4
CIS ‐ 135 ‐ Microcomputer OHSCJ 202 ‐ Intro to Info Sec 3 BUSN 210 ‐ Prof Ethics 3
CIS ‐ 175 ‐ Introduction to Ci HSCJ 310 ‐ Dig Forensics & Analysis 3 MGMT 211 ‐ Manag Foundations 3
CIS ‐ 176 ‐ Routing and SwitcHSCJ 317 ‐ Fraud Examination 3 Foundations of Technology: 21
CIS ‐ 177 ‐ Ethical Hacking I ISIN 200 ‐ All things Digital 3 BITS 211 ‐ Micro App; Spreadsheets 3
CIS ‐ 178 ‐ Principles of Info SISIN 300 ‐ Link & Visual Analysis 3 CISP 111 ‐ Req Planning & Dev 3
CIS ‐ 232 ‐ Linux II ISIN 301 ‐ Data‐Intelligence Comp 3 GPMT 287 ‐ Princ of Proj Management 3
CIS ‐ 273 ‐ Implementing Ne ISIN 305 ‐ Dev a Web Presence 3 NETW 101 ‐ PC Operating Systems 3
CIS ‐ 276 ‐ Computer Forensi ISIN 308 ‐ 3 NETW 141 ‐ MS Client & Server OS 3
CIS ‐ 277 ‐ Ethical Hacking II ISIN 312 ‐ App of Info Security 3 NETW 201 ‐ PC Maint & Management 3
ISIN 325 ‐ 3 NETW 217 ‐ UNIX Op System 3
ISIN 380 ‐ Current Issues in ISIN 3 Major: 48
ISIN 429 ‐ Legal‐Ethical Issues 3 IAAS 224 ‐ Impl Network Security 3
ISIN 491 ‐ ISI Internship 3 IAAS 245 ‐ Diasaster Recovery 3
ISIN 499 ‐ Capstone Experience 3 IAAS 321 ‐ Securing the Infrastructure 3
ISYS 200 ‐ Database Design ‐ Imple 3 IAAS 322 ‐ Network Def/Countermeasure 3
MGMT 301 ‐ Applied Managmnt 3 IAAS 325 ‐ Wireless Networking & Sec 3
MGMT 350 ‐ Mgmt Metrics & Dec m 3 IAAS 481 ‐ Infor Security & Assurance 3
MKTG 321 ‐ Princ of Marketing 3 NETW 151 ‐ Cisco Networking Fund 3
PROJ 320 ‐ Proj Mgmt Fund 3 NETW 152 ‐ Cisco Routing & Switching 3
STQM 260 ‐ Intro to Stats 3 NETW 235 ‐ UNIX/Linus Server Admin 3
STQM 270 ‐ Intro to Data Mining 3 NETW 241 ‐ MS Implement Network Infr 3
STQM 360 ‐ Risk Analysis & Strat 3 NETW 251 ‐ Cisco Scaling Networks 3
ISYS 325 ‐ Networking Essentials 3 NETW 252 ‐ Cisco Connecting Networks 3
ISIN 335 ‐ Pen Testing & Cloud Sec 3 NETW 326 ‐ IP Telephoney 3
ISYS 277 ‐ Linux Network Admin 3 NETW 341 ‐ MS Plan & Implement Active D 3
HSCJ 315 ‐ Adv Dig Forensics 3 NETW 490 & TECH 489 Networking Intrnsh 3
ISIN 430 ‐ Pen Testing & Mobile Sec 3 TECH 497 ‐ College of Tech Capstone 3
CONGENTRATIONS: Choose One 3
Data Mining Conc (Big Rapids)
ISIN 335 P T i & Cl d 3
GRCC Proposed Curriculum Davenport UniversityFerris State University
AA Pre‐Major Programs 2014‐2015……14
Based on our analysis the new curriculum should work well with both of our primary transfer partners,
additionally since the Ferris degree tends to be business focused on the Davenport degree more
technology focused, classes offered in other majors will help students complete their degree and may
lead to 3+1 arrangements in the future.
Evaluation Questions:
1. To what extent are the existing courses aligned with the equivalent courses offered at transfer institutions? Which courses need to be updated to ensure alignment and transferability?
The most recent curriculum revision ensures that courses are aligned with our transfer institutions.
Curriculum Delivery
Review & Documentation:
This program is marketed as a “all online” degree. However, the new courses in the program, namely
the two Cisco Academy courses, and the two ethical hacking courses need to be approved for online
delivery before that will be a reality. These courses include:
CIS ‐ 175 ‐ Introduction to Cisco Networking (CCNA I)
CIS ‐ 176 ‐ Routing and Switching Essentials (CCNA II)
CIS ‐ 177 ‐ Ethical Hacking I
CIS ‐ 277 ‐ Ethical Hacking II
Courses Approved for Online Delivery
CIS ‐ 132 ‐ Linux I
CIS ‐ 135 ‐ Microcomputer Operating Systems
CIS ‐ 178 ‐ Principles of Info Security (Security +)
CIS ‐ 232 ‐ Linux II
CIS ‐ 273 ‐ Implementing Network Security (CCNA Security)
CIS ‐ 276 ‐ Computer Forensics
Honors Courses
NA
AA Pre‐Major Programs 2014‐2015……15
Study Away Courses
NA
Evaluation Questions:
1. Is experiential learning, including internships and academic service learning, systematically embedded into the courses? Are the current experiential learning opportunities sufficient? Please explain.
Currently the intention is to revise the curriculum to include opportunities for internship and service learning. The plan is to make the 276 course and elective which can be replaced with a service learning focused class or an internship.
2. Are the online offerings (courses & number of sections) sufficient to meet student and programmatic needs?
Currently the four courses required to be developed for online delivery represent a challenge to students looking to take this degree in an all online format.
3. Are the honors and study away offering sufficient for the program?
Yes.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Curriculum alignment Transfer Institutions Yes No Honors Program Yes No Study Away Program Yes No Academic Service Learning Yes No Course sequencing Yes No Pre‐requisites Yes No Online Offerings (courses & programs) Yes No
AA Pre‐Major Programs 2014‐2015……16
Preparing for the Future
Peer Institutions
Review & Documentation:
Evaluation Questions:
1. Are there any institutions with whom GRCC could explore articulation agreements? Yes Davenport and Ferris could both create official articulation agreements.
Facilities & Equipment
Review & Documentation:
Evaluation Questions:
1. Are the resources sufficient to meet identified needs and goals for the next four years? Please explain.
Plans are in place to make this so. However currently the CIS department lacks appropriate hands‐on equipment to allow in seat students a complete experience.
2. Are the facilities and equipment adequate to facilitate teaching and learning? Please explain.
Again plans are in place to make sure the equipment is available for students and this is expected to be completed early next semester.
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Collaboration Opportunities with Peers Yes No
Securing resources for course development/administration Yes No Facilities/equipment upgrades Yes No Other: Yes No Other: Yes No
Work Products
Curriculum Benchmarking
AA Pre‐Major Programs 2014‐2015……17
Information Security, A.A. (Pre‐Major)
Mission/Purpose, Target Audience & Admissions/Pre‐Requisite Skills
Mission/Purpose
Review & Documentation:
This degree provides the student with an Associates of Arts (A.A.) Degree, which can be transferred toward a Bachelors degree. The Information Security bachelor's Degree prepares individuals to assess the security needs of computer and network systems; recommend safeguard solutions, and manage the implementation and maintenance of security devices, systems, and procedures. Includes instruction in computer architecture, programming, and systems analysis; networking; telecommunications; cryptography; security system design; applicable law and regulations; risk assessment and policy analysis; contingency planning; user access issues; and troubleshooting. This program will prepare the student for the CompTIA Security+, Linux+, Cisco CCNA Security, and the EC‐Council's Certified Ethical Hacker (CEH) credential.
Evaluation Question:
Does the purpose/mission statement clearly identify why the program exists, and how it prepares students? Yes.
Target Audience & Program Admission
Target audience is:
Students from Technical Centers (KCTC, Careerline)
New students interested in careers in Information Security
Those with technical degrees wanting to change career paths
Those wanting a community college education prior to transfer to a four year institution.
Information Security professionals who want to upgrade skills, refresh certifications.
Evaluation Questions:
6. Has the target audience for the program been identified? Is the program attracting and appropriately serving the target audience?
Yes.
AA Pre‐Major Programs 2014‐2015……18
2. Does the program composition (demographics) reflect the defined target population(s)? Why or why not? Yes, although the sample size is currently too small to make reliable statistical inferences. 7. If there are admissions criteria, academic standards, or assessment requirements for
the program, are they appropriate and do they facilitate program and student success (based on your review of external data and course success data)?
Not applicable. 8. Are changes to the admissions or waitlist processes needed? No.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Mission/Purpose Yes No Target Audience Yes No Program Admissions Yes No
Program Data
Program Enrollment & Student Progress
Review & Documentation:
New Student Enrollment New student enrollment is slowly increasing and is in line with other Michigan
institutions. Additionally with our revision to the curriculum we intend to further
facilitate student success at those institutions.
Total Student Enrollment The program currently has 16 full‐time and 29 part‐time students as of 2014.
Student Progress Although the curriculum is demanding student progress is satisfactory.
Evaluation Questions:
1. Is the program consistently attracting new students?
AA Pre‐Major Programs 2014‐2015……19
Yes. 2. Is the enrollment trend meeting established targets, ensuring program viability? If targets for enrollment have not been established, what should they be? What could be done to increase enrollment (if this is found to be necessary)? Although current enrollment targets haven’t been established it’s conceivable that one specialized instructor for this program will suffice at the outset. Assuming a steady class size of 24 students each cohort would ideally consist of 24 students, or 48 in a two‐year program, by that measure the program is in good shape. Looking to grow the program in the future, doubling that number is a good long‐term goal and recruitment efforts and outreach could help us to reach that target. 9. Do students appear to be progressing through the program well? Are there concerns
in this area?
Students appear to be progressing satisfactorily, and there are no concerns currently. 10. Is the yearly ratio of the number of students enrolled to the number of graduates
appropriate given program goals? Why or why not?
This program is too young to answer this question with any degree of certainty, but current progress would indicate that graduation ratios will be appropriate.
Program Outcomes
Review & Documentation:
Program Outcomes
Program Outcomes:
1. Provide students who complete an AA degree the ability to transfer to a university to seek a Bachelor’s or higher degree in Information Security.
2. Increase the career potential of those already in the computer industry with skills and knowledge of the information security.
Data for Program Outcomes
This program is not old enough to have sufficient data for program outcomes.
Evaluation Questions:
3. Are these Program Outcomes appropriate given the target audience and intent for the program? If not, please list what the new Program Outcomes should be.
Yes.
AA Pre‐Major Programs 2014‐2015……20
4. What does the data trend for the Program Outcomes tell you? What are the implications for these data?
Not applicable.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
New Student Enrollment Yes No Total Student Enrollment Yes No Student Progress Yes No Program Outcomes Yes No
Program Curriculum
History
Review & Documentation:
This program was recently revised to keep pace with the rapidly changing IT environment and to bring it in line with nationally set standards of academic excellence.
Transferability
Review & Documentation:
Equivalent Courses‐ Transfer Institutions
Currently all of the new core program courses should be transferable to partner institutions as they align with the NSA’s Center for educational excellence knowledge mapping. These include:
AA Pre‐Major Programs 2014‐2015……21
CIS ‐ 132 ‐ Linux I CIS ‐ 135 ‐ Microcomputer Operating Systems CIS ‐ 175 ‐ Introduction to Cisco Networking (CCNA I) CIS ‐ 176 ‐ Routing and Switching Essentials (CCNA II) CIS ‐ 177 ‐ Ethical Hacking I CIS ‐ 178 ‐ Principles of Info Security (Security +) CIS ‐ 232 ‐ Linux II CIS ‐ 273 ‐ Implementing Network Security (CCNA Security) CIS ‐ 276 ‐ Computer Forensics CIS ‐ 277 ‐ Ethical Hacking II Curriculum Benchmarking
AA Pre‐Major Programs 2014‐2015……22
Program/Catalog Link http://catalog.ferris.edu/programs http://www.davenport.edu/programs/te
Catalog Description
As the only program of its kind in
the country, Ferris State
University’s Information Security &
Intelligence (ISI) program is at the
forefront in its response to the
need for skilled workers in
Information Security/Data
Analysis/Digital Forensics.
Developed with input from
industry, the U.S. Department of
Homeland Security, the Pentagon,
and investigative agencies this
The Bachelor of Science in Network
Security program prepares students to
create and implement network security
policies for an organization. In addition
to network security fundamentals, this
program also includes the knowledge and
skills to perform administrative oversight
of disaster recovery, information
assurance, and other network security
policies. Hands‐on coursework will
provide more advanced security skills in a
variety of hardware and software
Admissions Requirements
New Students: 3.0 high school GPA
(on a 4.0 scale) and an ACT
composite score of 22. Transfer
Students: Combined college or
university GPA of 2.7 (on a 4.0
scale) from all institutions
attended. GPA is based on
completion of 12 credit hours or
more. Transfer equivalency for FSU
ENGLISH 150 or placement during
the first semester at FSU which
would require an ACT English score
of 16 or higher; Compass score 70
– 100. Transfer equivalency for FSU
MATH 115 or placement during the
first semester at FSU which would
require an ACT Math score of 19 or
higher; Compass Algebra score 46 ‐
74 and HS Algebra with 2.0.Course Name Credit/
Contact
Hours
Course Name Credit/
Contact
Hours
Criminology Credit/Contact
Hours
General Education Courses Gen Education Foundations of Excellence: 36 to 37
Humanities
Choose one: COMM 120 ‐ Presentation Techniques 3
COMM 105 ‐ Interpersonal Comm 3 ACES 100 ‐ Achieving Career & Ed Success 3
or
COMM 121 ‐ Fundamentals ‐ Pub 3
Foreign Language Conc (transfer) 12
Social Science
Cultural Electives: 9 SOCS 201 ‐ Diversity in Society 3
(one @ 200 level + and one foreign lang recomSOCS 301 ‐ Glob & World Diversity 3
Social Awareness Electives: 9
(one @ 200 level +)
Math/Science
Lab Science Elective 4 MTH 125 ‐ Intermediate Algebra 3
Science Elective 3 to 4 MTH 135 ‐ College Algebra 3
MATH 115 ‐ Intermed Algebra 3 PHYS 100/PHYS 100L ‐ Applied Phys + Lab 3
(If Math ACT is 24+, subs a gen elect) Choose one of the following:
MATH 140 ‐ Finite Mathematics, MATH 15 3 to 4
STAT 220 ‐ Intro to Stats 3
Writing/Composition
ENGL 150 ‐ English 1 3 ENGL ‐ 109 Composition 3
ENGL 250 ‐ English 2 3 ENGL ‐ 110 Adv Composition 3
Choose One: ENGL ‐ 311 Professional Writing 3
ENGL 311 ‐ Adv Tech Writing or ENG 3
Program/Major Courses
Major: 69 Foundations of Business: 9 to 10
CIS ‐ 132 ‐ Linux I ACCT 201 ‐ Princ of Accntg 1 3 ACCT 200 or ACCT 201 ‐ Acc Basics for Ma 3 to 4
CIS ‐ 135 ‐ Microcomputer OHSCJ 202 ‐ Intro to Info Sec 3 BUSN 210 ‐ Prof Ethics 3
CIS ‐ 175 ‐ Introduction to Ci HSCJ 310 ‐ Dig Forensics & Analysis 3 MGMT 211 ‐ Manag Foundations 3
CIS ‐ 176 ‐ Routing and SwitcHSCJ 317 ‐ Fraud Examination 3 Foundations of Technology: 21
CIS ‐ 177 ‐ Ethical Hacking I ISIN 200 ‐ All things Digital 3 BITS 211 ‐ Micro App; Spreadsheets 3
CIS ‐ 178 ‐ Principles of Info SISIN 300 ‐ Link & Visual Analysis 3 CISP 111 ‐ Req Planning & Dev 3
CIS ‐ 232 ‐ Linux II ISIN 301 ‐ Data‐Intelligence Comp 3 GPMT 287 ‐ Princ of Proj Management 3
CIS ‐ 273 ‐ Implementing Ne ISIN 305 ‐ Dev a Web Presence 3 NETW 101 ‐ PC Operating Systems 3
CIS ‐ 276 ‐ Computer Forensi ISIN 308 ‐ 3 NETW 141 ‐ MS Client & Server OS 3
CIS ‐ 277 ‐ Ethical Hacking II ISIN 312 ‐ App of Info Security 3 NETW 201 ‐ PC Maint & Management 3
ISIN 325 ‐ 3 NETW 217 ‐ UNIX Op System 3
ISIN 380 ‐ Current Issues in ISIN 3 Major: 48
ISIN 429 ‐ Legal‐Ethical Issues 3 IAAS 224 ‐ Impl Network Security 3
ISIN 491 ‐ ISI Internship 3 IAAS 245 ‐ Diasaster Recovery 3
ISIN 499 ‐ Capstone Experience 3 IAAS 321 ‐ Securing the Infrastructure 3
ISYS 200 ‐ Database Design ‐ Imple 3 IAAS 322 ‐ Network Def/Countermeasure 3
MGMT 301 ‐ Applied Managmnt 3 IAAS 325 ‐ Wireless Networking & Sec 3
MGMT 350 ‐ Mgmt Metrics & Dec m 3 IAAS 481 ‐ Infor Security & Assurance 3
MKTG 321 ‐ Princ of Marketing 3 NETW 151 ‐ Cisco Networking Fund 3
PROJ 320 ‐ Proj Mgmt Fund 3 NETW 152 ‐ Cisco Routing & Switching 3
STQM 260 ‐ Intro to Stats 3 NETW 235 ‐ UNIX/Linus Server Admin 3
STQM 270 ‐ Intro to Data Mining 3 NETW 241 ‐ MS Implement Network Infr 3
STQM 360 ‐ Risk Analysis & Strat 3 NETW 251 ‐ Cisco Scaling Networks 3
ISYS 325 ‐ Networking Essentials 3 NETW 252 ‐ Cisco Connecting Networks 3
ISIN 335 ‐ Pen Testing & Cloud Sec 3 NETW 326 ‐ IP Telephoney 3
ISYS 277 ‐ Linux Network Admin 3 NETW 341 ‐ MS Plan & Implement Active D 3
HSCJ 315 ‐ Adv Dig Forensics 3 NETW 490 & TECH 489 Networking Intrnsh 3
ISIN 430 ‐ Pen Testing & Mobile Sec 3 TECH 497 ‐ College of Tech Capstone 3
CONGENTRATIONS: Choose One 3
Data Mining Conc (Big Rapids)
ISIN 335 P T i & Cl d 3
GRCC Proposed Curriculum Davenport UniversityFerris State University
AA Pre‐Major Programs 2014‐2015……23
Based on our analysis the new curriculum should work well with both of our primary transfer partners,
additionally since the Ferris degree tends to be business focused on the Davenport degree more
technology focused, classes offered in other majors will help students complete their degree and may
lead to 3+1 arrangements in the future.
Evaluation Questions:
2. To what extent are the existing courses aligned with the equivalent courses offered at transfer institutions? Which courses need to be updated to ensure alignment and transferability?
The most recent curriculum revision ensures that courses are aligned with our transfer institutions.
Curriculum Delivery
Review & Documentation:
This program is marketed as a “all online” degree. However, the new courses in the program, namely
the two Cisco Academy courses, and the two ethical hacking courses need to be approved for online
delivery before that will be a reality. These courses include:
CIS ‐ 175 ‐ Introduction to Cisco Networking (CCNA I)
CIS ‐ 176 ‐ Routing and Switching Essentials (CCNA II)
CIS ‐ 177 ‐ Ethical Hacking I
CIS ‐ 277 ‐ Ethical Hacking II
Courses Approved for Online Delivery
CIS ‐ 132 ‐ Linux I
CIS ‐ 135 ‐ Microcomputer Operating Systems
CIS ‐ 178 ‐ Principles of Info Security (Security +)
CIS ‐ 232 ‐ Linux II
CIS ‐ 273 ‐ Implementing Network Security (CCNA Security)
CIS ‐ 276 ‐ Computer Forensics
Honors Courses
NA
AA Pre‐Major Programs 2014‐2015……24
Study Away Courses
NA
Evaluation Questions:
3. Is experiential learning, including internships and academic service learning, systematically embedded into the courses? Are the current experiential learning opportunities sufficient? Please explain.
Currently the intention is to revise the curriculum to include opportunities for internship and service learning. The plan is to make the 276 course and elective which can be replaced with a service learning focused class or an internship.
4. Are the online offerings (courses & number of sections) sufficient to meet student and programmatic needs?
Currently the four courses required to be developed for online delivery represent a challenge to students looking to take this degree in an all online format.
3. Are the honors and study away offering sufficient for the program?
Yes.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Curriculum alignment Transfer Institutions Yes No Honors Program Yes No Study Away Program Yes No Academic Service Learning Yes No Course sequencing Yes No Pre‐requisites Yes No Online Offerings (courses & programs) Yes No
AA Pre‐Major Programs 2014‐2015……25
Preparing for the Future
Peer Institutions
Review & Documentation:
Evaluation Questions:
2. Are there any institutions with whom GRCC could explore articulation agreements? Yes Davenport and Ferris could both create official articulation agreements.
Facilities & Equipment
Review & Documentation:
Evaluation Questions:
3. Are the resources sufficient to meet identified needs and goals for the next four years? Please explain.
Plans are in place to make this so. However currently the CIS department lacks appropriate hands‐on equipment to allow in seat students a complete experience.
4. Are the facilities and equipment adequate to facilitate teaching and learning? Please explain. Again plans are in place to make sure the equipment is available for students and this is expected to be completed early next semester.
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Collaboration Opportunities with Peers Yes No
Securing resources for course development/administration Yes No Facilities/equipment upgrades Yes No Other: Yes No Other: Yes No
Work Products
Curriculum Benchmarking
AA Pre‐Major Programs 2014‐2015……26
Department Annual Report and Program Review
2014‐2015
DEPARTMENT:
COMPUTER INFORMATION SYSTEMS
PROGRAM:
CIS‐ NETWORK ADMINISTRATION, AAAS
CODE 147
GRAND RAPIDS COMMUNITY COLLEGE
DOCUMENT PREPARED BY:
KATIE VANDER MEER, PROFESSOR
Mission/Purpose, Target Audience & Admissions/Pre‐Requisite Skills
Mission/Purpose
Review & Documentation:
This degree provides students with an Associates of Applied Arts (A.A. A.) Degree, which is a work ready degree. Students can also transfer to a university to pursue a Bachelor’s degree. This program provides students the skills needed to successfully seek employment as a local area network (LAN) support specialist, network administrator, or computer support specialist. This program will prepare the graduate with the technical knowledge and skills required to design, install, administer, and maintain LANs and WANs. The curriculum will be explored through classroom theory and practical application in a lab environment, including network operating systems and network systems designs and implementation. The courses in this program will cover topics directly related to certification exams from Microsoft, Cisco, and CompTia.
Evaluation Question:
Does the purpose/mission statement clearly identify why the program exists, and how it prepares students?
AA Pre‐Major Programs 2014‐2015……27
Yes.
Target Audience & Program Admission
Review & Documentation:
This program is intended to serve traditional aged students, returning adult students, and students already employee in the field of networking. As computer technology changes, there is a demand for updated certification programs for those who are already employed as network administrators or engineers. Not only might these students be pursuing individual updated certifications, but they might be returning adult students who have worked it the field but never obtained a degree. This field is an interest to first time college students who are interested in work ready degrees. There are no additional admission requirements beyond the requirements of the college.
Evaluation Questions:
11. Has the target audience for the program been identified? Is the program attracting and appropriately serving the target audience?
Yes. Yes.
12. Does the program composition (demographics) reflect the defined target population(s)? Why or why not?
Yes. However with a newly revised program rolling out in fall 2015, the target population will expand to include those specifically looking for certification in addition to an associate’s degree.
13. If there are admissions criteria, academic standards, or assessment requirements for the program, are they appropriate and do they facilitate program and student success (based on your review of external data and course success data)?
Not applicable. 14. Are changes to the admissions or waitlist processes needed?
No.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Mission/Purpose Yes No Target Audience Yes No Program Admissions Yes No
AA Pre‐Major Programs 2014‐2015……28
Program Data
Program Enrollment & Student Progress
Review & Documentation:
New Student Enrollment
I. Program Enrollment and Student Progress
A. Enrollment
New Student Enrollment
New Students (First Time in Any College)
New Student Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
147 Network Administration 35 24 33 30 28
Total Student Enrollment
All Students
Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
147 Network Administration 161 171 175 181 198
Student Progress
Student Progress* Plan Code
Description
N Students Graduated
Graduated/ Transfered Transfered
Still Here
Left Ed
Grad/Transfer/ Still Here
147 Network Administration 257 13 3 20 129 92 64%
Number of Graduates, by Year
AA Pre‐Major Programs 2014‐2015……29
Academic Year
Plan
Description
2009- 2010
2010- 2011
2011- 2012
2012- 2013
2013- 2014
147 Network Administration 23 28 27 20 19
Evaluation Questions:
1. Is the program consistently attracting new students?
Yes 2. Is the enrollment trend meeting established targets, ensuring program viability? If
targets for enrollment have not been established, what should they be? What could be done to increase enrollment (if this is found to be necessary)?
Yes. Given that we are a new Cisco Academy and will offer course courses to the CCNA, we need to target market those currently in the field who want or need this certification.
3. Do students appear to be progressing through the program well? Are there concerns in
this area?
Yes, however the new program will begin in fall 2015 and data will have to be gathered for that cohort.
4. Is the yearly ratio of the number of students enrolled to the number of graduates
appropriate given program goals? Why or why not?
This program is too young to answer this question with any degree of certainty, but current progress would indicate that graduation ratios will be appropriate.
Perkins Data
Review & Documentation:
Demographics of Students in Program, Fall 2010 to Fall 2014 147 Network Administration AAAS
2010 2011 2012 2013 2014 % Female 14% 14% 13% 10% 8% % Male 86% 86% 87% 90% 92%
% Fulltime 60% 46% 35% 39% 41% % Parttime 40% 54% 65% 61% 59%
Average Age 29 30 28 28 27
% American Indian 1% 1% 1% 1% 1% % Asian 1% 2% 1% 3% 4%
AA Pre‐Major Programs 2014‐2015……30
% Black 12% 10% 10% 8% 5% % Hispanic 6% 6% 6% 6% 9% % White 77% 70% 74% 72% 75% % Unknown 3% 11% 8% 9% 6%
III. Perkins Data
Computer Networking – 147
CORE INDICATOR
2011‐2012 2012‐2013 2013‐2014
State Goal GRCC
Program State Goal
GRCC
Program State Goal
GRCC
Program
1P1: % of CTE concentrators who passed
technical skill assessments that are aligned
with industry‐recognized standards, if
available and appropriate, during the
reporting year (that can be identified)
91.08% N/A 92% N/A 92.00% N/A
2P1: % of CTE concentrators who
received an industry‐recognized
credential, a certificate, or a degree
during the reporting year.
26.93% 36.00% 29% 32.61% 30.00% 30.00%
3P1: % of CTE concentrators who
remained enrolled in their original
postsecondary institution or transferred
to another 2‐ or 4‐year postsecondary
institution during the reporting year and
who were enrolled in postsecondary
education in the fall of the previous
reporting year.
70.00% 78.21% 71% 75.65% 71.00% 75.31%
4P1: % of CTE concentrators who were
placed or retained in employment
military service or apprenticeship
programs in the 2nd quarter following the
program year in which they left
postsecondary education (i.e.,
unduplicated placement status for CTE
concentrators who graduated by June 30,
2011 would be assessed between
October 1, 2011 and December 31, 2011).
70.00% 0.00% 71% 0.00% 84.00% 100.00%
5P1: % of CTE participants from
underrepresented gender groups who
participated in a program that leads to
23.62% 38.64% 23.70% 10.11% 24.00% 10.82%
AA Pre‐Major Programs 2014‐2015……31
employment in nontraditional fields
during the reporting year.
5P2: % of CTE concentrators from
underrepresented gender groups who
completed a program that leads to
employment in nontraditional fields
during the reporting year.
20.65% 0.00% 20.70% 10.00% 21.00% 10.00%
Note: Shaded cells indicate that state goal was not reached by this program.
Evaluation Questions:
1. To what extent are the targets for core program indicators (Student Participation in Nontraditional fields, Student Retention & Transfer, Credential, Certificate, Degree Attainment, Student Completion in non‐traditional fields, Student Placement, Technical Skills Attainment) being met?
We are actively recruiting underrepresented populations for this degree program. 2. Are the various sub‐populations meeting the targets at the same rate?
No
Course Data
Review & Documentation:
Course Enrollment by Semester
A. Historical Course Enrollment and Success (Earned Grades* by Course, by Year)
1. Summary
Course
2010 ‐ 2011 2011‐2012 2012‐2013
Enroll‐ ment A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
Enroll‐ ment
A to C‐
With‐ drew
Enroll‐ment
Plan 147 CO 110 678 80% 14% 578 83% 14% 464 87% 7% 526
CO 116 566 66% 21% 515 72% 19% 515 71% 14% 495
CO 132 95 85% 8% 144 72% 15% 119 76% 11% 132
CO 142 84 62% 29% 81 72% 16% 69 67% 28% 63
CO 205 91 60% 18% 92 72% 15% 132 83% 7% 109
CO 212 105 90% 5% 101 89% 5% 94 87% 5% 90
CO 230 142 62% 16% 144 84% 8% 178 84% 16% 183
CO 231 129 81% 5% 128 83% 14% 131 85% 3% 113
CO 232 70 86% 3% 87 87% 8% 101 84% 16% 87
CO 233 127 87% 8% 124 84% 10% 129 90% 2% 109
AA Pre‐Major Programs 2014‐2015……32
CO 235 47 91% 2% 48 92% 4% 48 88% 0% 85
CO 265 38 92% 3% 34 88% 3% 47 96% 2% 47
CO 266 33 97% 3% 28 93% 0% 44 98% 2% 41
Evaluation Questions:
1. What does the course enrollment by semester data tell you?
This data in part is why we have done a massive program curriculum revision. New data must be collected.
2. Are students passing courses at the appropriate rates? If not, which courses are of
concern and what should be done about this?
NA 3. Are the Course Success Rates the same for the various sub‐group populations? If not, where are the areas of concern and what should be done about this?
NA
Program Outcomes
Review & Documentation:
Program Outcomes:
1. Provide students who complete an AAAS degree the skills needed to successfully seek employment as a local area network (LAN) support specialist, network administrator, or telecommunications analyst.
2. Provide students who complete an AA degree the ability to transfer to a university to seek a degree in network administration.
3. Provide students who complete an AA degree the ability, through transfer, to obtain an advanced degree employed as network engineers or systems/applications security managers
Data for Program Outcomes
ProgramLearningOutcomes
ILO Measure Findings/Improvements/Im
Communicate effectively with co‐workers in person and in writing.
Communication In‐class lab projects and presentations
Effective
Maintain and troubleshoot networks to ensure proper performance
Critical Thinking In‐class lab projects Needs improvement – revise curriculuintegrate certification exam content icourses; build lab infrastructure to giv
AA Pre‐Major Programs 2014‐2015……33
ProgramLearningOutcomes
ILO Measure Findings/Improvements/Im
students better hands‐on access to equipment.
Diagnose network inefficiencies and malfunctions and implement effective solutions
Critical Thinking In‐class lab projects Needs improvement – revise curriculuintegrate certification exam content icourses; build lab infrastructure to givstudents better hands‐on access to equipment.
Ensure that computer networks are secure and protected from invasion
Critical Thinking Test questions on network security.
Results showed a need to strengthencurriculum – changes have been madalter course structure.
Read and write technical documents
Communication In‐class lab projects
Interact with individuals of diverse social, cultural and ethnic backgrounds to be able to diagnose and solve problems with network performance and reliability.
Social Responsibility
In‐class lab projects Effective
Develop timeliness, reliability and organizational skills demonstrated by regular attendance and participation in class.
Personal Responsibility
Assignments and assessment of attendance
Effective
Evaluation Questions:
1. Are these Program Outcomes appropriate given the target audience and intent for the program? If not, please list what the new Program Outcomes should be.
New data needs to be gathered for the new program. 2. What does the data trend for the Program Outcomes tell you? What are the implications for these data?
N/A
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
New Student Enrollment Yes No
AA Pre‐Major Programs 2014‐2015……34
Total Student Enrollment Yes No Student Progress Yes No Student Participation in Nontraditional Fields Yes No Credential, Certificate, or Degree Attainment Yes No Student Completion in Nontraditional Fields Yes No Student Placement Yes No Student Retention and Transfer Yes No Technical Skills Attainment Yes No Course enrollment by semester Yes No Course Success Rates Yes No
Program Outcomes Yes No
Program Curriculum
History
Review & Documentation:
This program was recently revised to keep pace with the rapidly changing IT environment and to bring it in line with nationally set standards of academic excellence.
Transferability
Review & Documentation:
Equivalent Courses‐ Transfer Institutions
Currently all of the new core program courses should be transferable to partner institutions primarily Davenport and Ferris State University
CIS 100 Survey of Computer Information Systems
CIS 116 Computer Programming I
CIS 132 Linux I
CIS 135 Microcomputer Operating Systems
CIS 175 Introduction to Cisco Networking (CCNA I)
CIS 176 Routing and Switching Essentials (CCNA II)
CIS 178 Principles of Info Security (Security +)
CIS 232 Linux II
CIS 233 Network +
CIS 234 Microsoft Windows Server Administration I
CIS 235 Microsoft Windows Server Administration II
CIS 265 Computer Servicing I (A+)
CIS 266 Computer Servicing II (A+)
AA Pre‐Major Programs 2014‐2015……35
CIS 271 Scaling Networks (CCNA III)
CIS 272 Connecting Networks (CCNA IV)
External Standards & Certifications
Review & Documentation:
External Standards
Challenge Exams
Curriculum Crosswalk
Equivalent Courses‐ Transfer Institutions
Program and Course Certifications
The following industry wide certifications are achievable via this degree program:
Course Number Course Name Credits Certification
CIS 100 Survey of Computer Information Systems 3
CIS 116 Computer Programming I 3
CIS 132 Linux I 3 Linux+
CIS 135 Microcomputer Operating Systems 3 MTA
CIS 175 Introduction to Cisco Networking (CCNA I) 3 CCNA
CIS 176 Routing and Switching Essentials (CCNA II) 3 CCNA
CIS 178 Principles of Info Security (Security +) 3 Security+
CIS 232 Linux II 3 Linux+
CIS 233 Network + 3 Net+
CIS 234 Microsoft Windows Server Administration I 3 MCSA
CIS 235 Microsoft Windows Server Administration II 3 MCSA
CIS 265 Computer Servicing I (A+) 3 A+
CIS 266 Computer Servicing II (A+) 3 A+
CIS 271 Scaling Networks (CCNA III) 3 CCNA
CIS 272 Connecting Networks (CCNA IV) 3 CCNA
AA Pre‐Major Programs 2014‐2015……36
Curriculum Delivery
Review & Documentation:
Courses in this new program are offered both online and face to face in most situations. A few courses are being brought online this summer so students can have the choice of online or face to face. These courses include:
Course Number Course Name Credits Delivery Method
CIS 100 Survey of Computer Information Systems 3 Online or Face 2 Face
CIS 116 Computer Programming I 3 Online or Face 2 Face
CIS 132 Linux I 3Currently only Face 2 Face
CIS 135 Microcomputer Operating Systems 3 Online or Face 2 Face
CIS 175 Introduction to Cisco Networking (CCNA I) 3Currently only Face 2 Face
CIS 176 Routing and Switching Essentials (CCNA II) 3Currently only Face 2 Face
CIS 178 Principles of Info Security (Security +) 3 Online or Face 2 Face
CIS 232 Linux II 3 Online or Face 2 Face
CIS 233 Network + 3 Online or Face 2 Face
CIS 234 Microsoft Windows Server Administration I 3 Online or Face 2 Face
CIS 235 Microsoft Windows Server Administration II 3Currently only Face 2 Face
CIS 265 Computer Servicing I (A+) 3Currently only Face 2 Face
CIS 266 Computer Servicing II (A+) 3Currently only Face 2 Face
CIS 271 Scaling Networks (CCNA III) 3Currently only Face 2 Face
CIS 272 Connecting Networks (CCNA IV) 3Currently only Face 2 Face
Honors Courses
NA
Study Away Courses
NA
AA Pre‐Major Programs 2014‐2015……37
Evaluation Questions:
5. Is experiential learning, including internships and academic service learning, systematically embedded into the courses? Are the current experiential learning opportunities sufficient? Please explain.
Currently the intention is to revise the curriculum to include opportunities for internship and service learning. The plan is to make the 276 course and elective which can be replaced with a service learning focused class or an internship.
6. Are the online offerings (courses & number of sections) sufficient to meet student and programmatic needs?
Yes 3. Are the honors and study away offering sufficient for the program?
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Program structure Yes No Curriculum alignment with external professional standards Yes No Curriculum Alignment K‐12 Yes No Program Learning Outcomes Yes No Course offerings Yes No General Education Yes No Honors Program Yes No Study Away Program Yes No Internship Yes No Academic Service Learning Yes No Course sequencing Yes No Pre‐requisites Yes No Online Offerings (courses & programs) Yes No
Preparing for the Future
Job and wage forecasts/Employment
Review & Documentation:
Job and Wage forecasts Environmental Scanning/Trends
AA Pre‐Major Programs 2014‐2015……38
Evaluation Questions:
1. Are students obtaining employment upon graduation at satisfactory rates? 2. Do the job projections and wages data suggest that this program will be viable over the next four years?
3. Is the number of graduates aligned with the market need (job forecasts/transfer institutions)?
Peer Institutions
Review & Documentation:
Evaluation Questions:
1. Are peer institutions offering this program at the same level (certificate, associate’s degree)? Is the program offered at a bachelor’s degree? If so, could a pre‐major program be created?
2. Are there any institutions with whom GRCC could explore articulation agreements?
Yes Davenport and Ferris could both create official articulation agreements.
Facilities & Equipment
Evaluation Questions:
5. Are the resources sufficient to meet identified needs and goals for the next four years? Please explain.
Plans are in place to make this so. However currently the CIS department lacks appropriate hands-on equipment to allow in seat students a complete experience.
6. Are the facilities and equipment adequate to facilitate teaching and learning? Please explain.
Again plans are in place to make sure the equipment is available for students and this is expected to be completed early next semester.
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
AA Pre‐Major Programs 2014‐2015……39
Job & Wage Forecasts Yes No
Collaboration Opportunities with Peers Yes No
Program Planning Yes No Securing resources for course development/administration Yes No Facilities/equipment upgrades Yes No Other: Yes No Other: Yes No Other: Yes No Other: Yes No
AA Pre‐Major Programs 2014‐2015……40
Graphics/Web Development, AAAS
Mission/Purpose, Target Audience & Admissions/Pre‐Requisite Skills
Mission/Purpose The purpose of the Graphics/Web Development AAAS degree is to prepare students for employment in a
wide variety of technical jobs in the graphics and web development field and/or prepare them for continuing
in a higher level degree program. This mission is achieved by educating students in the foundation concepts
of graphics and web development as well as the hands on skills needed to succeed in the field.
Review & Documentation:
In 2013‐2015, the CIS department conducted a thorough curriculum review and determined that for
stakeholder success, the three degrees (Digital Graphics Communications AAAS, Web Design AAAS and Web
Technical Support AAAS) and two certificates (Web Design and Web Technical Support) should be combined
into a single AAAS degree renamed Graphics/Web Development. This conclusion was reached after an
analysis of pathway partners (KCTC, Careerline Tech Center), competitive programs (Kalamazoo Valley
Community College, Muskegon Community College) and transfer partners (Ferris University, Davenport
University and Grand Valley State University was conducted.
Evaluation Question:
Does the purpose/mission statement clearly identify why the program exists, and how it prepares students? YES
Target Audience & Program Admission
Review & Documentation
A significant reason behind combining multiple degrees and certificates was the narrowness of the
degrees. It was determined that the degree needed more flexibility to attract more students.
Evaluation Questions:
1. Has the target audience for the program been identified? Is the program attracting and appropriately serving the target audience? The 2015 modified curriculum identifies and attracts the appropriate target audience 2. Does the program composition (demographics) reflect the defined target population(s)? Yes, although recruiting should include a focus on women in STEM and minorities. 3. If there are admissions criteria, academic standards, or assessment requirements for the program, are they appropriate and do they facilitate program and student success (based on your review of external data and course success data)? Yes
AA Pre‐Major Programs 2014‐2015……41
4. Are changes to the admissions or waitlist processes needed? NO
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Mission/Purpose Yes No Target Audience Yes No Program Admissions Yes No
Program Data
Program Enrollment & Student Progress
Review & Documentation:
New Student Enrollment A. Enrollment
1. All Students
Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
160 Web Design and Development 58 63 70 49 43
161 Web Technical Support AAAS 8 5 3 7 3
163 Web Technical Support Certificate 2 6 2 1 5
Total Workforce Development
7,530 7,202 7,094 6,876 6,761
2. Demographics of Students in Program, Fall 2010 to Fall 2014 160 Web Design and Development
2010 2011 2012 2013 2014 % Female 40% 44% 34% 39% 33% % Male 60% 56% 66% 61% 67%
% Fulltime 53% 44% 39% 35% 23% % Parttime 47% 56% 61% 65% 77%
Average Age 28 28 27 26 28
% American Indian 0% 0% 0% 0% 0% % Asian 5% 0% 0% 0% 5% % Black 5% 6% 11% 12% 14% % Hispanic 7% 5% 7% 4% 11% % White 79% 71% 70% 73% 65% % Unknown 3% 17% 11% 10% 5%
161 Web Technical Support AAAS
AA Pre‐Major Programs 2014‐2015……42
2010 2011 2012 2013 2014% Female 38% 40% 33% 29% 67% % Male 63% 60% 67% 71% 33%
% Fulltime 0% 60% 33% 43% 0% % Parttime 100% 40% 67% 57% 100%
Average Age 31 32 37 31 37
% American Indian 0% 0% 0% 0% 0% % Asian 0% 0% 0% 0% 0% % Black 38% 20% 33% 43% 67% % Hispanic 13% 0% 0% 14% 0% % White 50% 40% 0% 29% 33% % Unknown 0% 40% 67% 14% 0%
AAAS/Certificate Programs 2014‐2015 43
163 Web Technical Support Certificate
2010 2011 2012 2013 2014 % Female 50% 33% 50% 0% 0% % Male 50% 67% 50% 100% 100%
% Fulltime 0% 50% 0% 0% 40% % Parttime 100% 50% 100% 100% 60%
Average Age 29 29 31 37 29
% American Indian 0% 0% 0% 0% 0% % Asian 0% 17% 0% 0% 0% % Black 0% 0% 0% 0% 20% % Hispanic 50% 0% 0% 0% 20% % White 50% 83% 100% 100% 60% % Unknown 0% 0% 0% 0% 0%
[Evaluation Questions:
1. Is the program consistently attracting new students? a. Enrollment has decreased with overall college enrollment.
2. Is the enrollment trend meeting established targets, ensuring program viability? If
targets for enrollment have not been established, what should they be? What could be done to increase enrollment (if this is found to be necessary)?
a. Marketing efforts need to be increased both on a corporate and department level. Targets need to be established for the new degree that combines graphics and web development. For 2015‐2016, a decrease in enrollment is expected due to changes in curriculum and overall projected college enrollment. Beginning in 2016, enrollment should be stabilized and in 2017, a modest 2‐5% increase will be scheduled.
3. Do students appear to be progressing through the program well? Are there concerns in this area? Yes, students are progressing and completing the degree. 4. Is the yearly ratio of the number of students enrolled to the number of graduates appropriate given program goals? Why or why not? Higher graduation rates are needed in the program. The new curriculum and the addition of an internship course is expected to contribute to higher graduation rates by 2017.
AAAS/Certificate Programs 2014‐2015 44
Perkins Data
Review & Documentation:
Program 1p1 2p1 3p1 4p1 5p1 5p2
Web Developer/ Design N/A 41.67% 68.25% 0.00% N/A N/A
Web Developer/ Technical N/A 0.00% 71.43% 100.00% N/A N/A
Digital Graphic Communications N/A 25.90% 100.00% 0.00% 52.17% 0.00%
Web Developer/Design, CERT ‐160/162
CORE INDICATOR
2011‐2012 2012‐2013 2013‐2014
State Goal GRCC
Program State Goal
GRCC
Program
State
Goal
GRCC
Program
1P1: % of CTE concentrators who passed
technical skill assessments that are
aligned with industry‐recognized
standards, if available and appropriate,
during the reporting year (that can be
identified)
91.08% N/A 92% N/A 92% N/A
2P1: % of CTE concentrators who
received an industry‐recognized
credential, a certificate, or a degree
during the reporting year.
26.93% 41.67% 29% 25.00% 30% 20%
3P1: % of CTE concentrators who
remained enrolled in their original
postsecondary institution or
transferred to another 2‐ or 4‐year
postsecondary institution during the
reporting year and who were enrolled
in postsecondary education in the fall
of the previous reporting year.
70.00% 68.25% 71% 75.00% 71% 66%
4P1: % of CTE concentrators who
were placed or retained in
employment military service or
apprenticeship programs in the 2nd
quarter following the program year in
which they left postsecondary
education (i.e., unduplicated
placement status for CTE
concentrators who graduated by June
30, 2011 would be assessed between
October 1, 2011 and December 31,
2011).
70.00% 0.00% 71% 0.00% 84% 0%
AAAS/Certificate Programs 2014‐2015 45
5P1: % of CTE participants from
underrepresented gender groups who
participated in a program that leads to
employment in nontraditional fields
during the reporting year.
23.62% N/A 23.70% N/A 24% N/A
5P2: % of CTE concentrators from
underrepresented gender groups who
completed a program that leads to
employment in nontraditional fields
during the reporting year.
20.65% N/A 20.70% N/A 21% N/A
Note: Shaded cells indicate that state goal was not reached by this program.
Web Developer/Technical ‐161/163
CORE INDICATOR
2011‐2012 2012‐2013 2013‐2014
State
Goal
GRCC
Program
State
Goal
GRCC
Program
State
Goal
GRCC
Program
1P1: % of CTE concentrators who passed
technical skill assessments that are aligned
with industry‐recognized standards, if
available and appropriate, during the
reporting year (that can be identified)
91% N/A 92% N/A 92% N/A
2P1: % of CTE concentrators who
received an industry‐recognized
credential, a certificate, or a degree
during the reporting year.
27% 0% 29% 100% 30% 0%
3P1: % of CTE concentrators who
remained enrolled in their original
postsecondary institution or transferred
to another 2‐ or 4‐year postsecondary
institution during the reporting year and
who were enrolled in postsecondary
education in the fall of the previous
reporting year.
70% 71% 71% 80% 71% 100%
4P1: % of CTE concentrators who were
placed or retained in employment
military service or apprenticeship
programs in the 2nd quarter following
the program year in which they left
postsecondary education (i.e.,
unduplicated placement status for CTE
concentrators who graduated by June
30, 2011 would be assessed between
70% 100% 71% 0% 84% 100%
AAAS/Certificate Programs 2014‐2015 46
October 1, 2011 and December 31,
2011).
5P1: % of CTE participants from
underrepresented gender groups who
participated in a program that leads to
employment in nontraditional fields
during the reporting year.
24% N/A 24% N/A 24% N/A
5P2: % of CTE concentrators from
underrepresented gender groups who
completed a program that leads to
employment in nontraditional fields
during the reporting year.
21% N/A 21% N/A 21% N/A
PERKINS: Student Participation in Nontraditional Fields Data is not available PERKINS: Credential, Certificate, or Degree Attainment Degree attainment is scheduled to increase with new curriculum, improved regular
advising, internships and project focus.
PERKINS: Student Completion in Nontraditional Fields
Student completion in nontraditional fields is satisfactory
PERKINS: Student Placement Student completion will be increased beginning Fall 16 by the inclusion of an internship course in the curriculum
PERKINS: Student Retention and Transfer
With the newly revised curriculum giving students more flexibility in courses, student retention is predicted to increase.
PERKINS: Technical
Technical skills assessment is adequate
PERKINS: Skills Attainment
AAAS/Certificate Programs 2014‐2015 47
Skills attainment is adequate and should be improved with new curriculum revisions.
Evaluation Questions:
1. To what extent are the targets for core program indicators (Student Participation in Nontraditional fields, Student Retention & Transfer, Credential, Certificate, Degree Attainment, Student Completion in non‐traditional fields, Student Placement, Technical Skills Attainment) being met? Targets for core program indicators are being met in all but a few catagories which will become focus of new curriculum beginning in 2015. 2. Are the various sub‐populations meeting the targets at the same rate? Yes.
Course Data
Review & Documentation:
1. Summary
Course
2010 ‐ 2011‐ 2012‐ 2013‐Enroll‐
A to C‐
With‐
Enroll‐ A to C‐
With‐
Enroll‐ A to C‐
With‐
Enroll‐ A to C‐
With‐
CO 105 477 72 9 44 74 10% 382 77% 7% 306 73% 4%CO 116 566 66 21% 51 72 19% 515 71% 14% 495 65% 11%CO 120 226 76 16% 19 74 21% 159 77% 19% 123 83% 2%CO 117 114 65 32% 11 65 30% 134 60% 31% 172 56% 25%CO 146 105 75 10% 17 59 19% 172 66% 22% 97 67% 12%CO 148 267 56 29% 21 50 32% 187 55% 28% 115 57% 11%CO 152 178 79 12% 15 76 8% 166 70% 23% 137 73% 10%CO 168 171 53 23% 12 50 25% 102 55% 30% 31 45% 23%CO 170 90 58 26% 94 85 2% 91 77% 8% 69 75% 7%CO 171 93 72 27% 95 79 15% 93 78% 9% 115 63% 12%CO 212 105 90 5 10 89 5% 94 87% 5% 90 77% 7%CO 230 142 62 16% 14 84 8% 178 84% 16% 183 89% 2%CO 241 34 65 6 44 84 9% 55 85% 13% 29 55% 10%CO 246 9 89 0 14 93 7% 22 68% 32% 21 76% 5%CO 247 24 92 8 22 86 14% 16 94% 6% 19 74% 16%CO 252 55 76 5 41 93 7% 38 87% 13% 46 67% 4%CO 268 30 80 13% 52 77 15% 28 75% 18% 30 93% 0%
Total GRCC 72 13% 72 12% 74% 11% 74% 8
Course Enrollment by Semester
Course enrollment has remained steady while overall enrollment has decreased.
Course Success Rates
Course success rate has remained above the GRCC college average of 73%
AAAS/Certificate Programs 2014‐2015 48
Evaluation Questions:
1. What does the course enrollment by semester data tell you? College enrollment is down, course enrollment has remained steady. 2. Are students passing courses at the appropriate rates? If not, which courses are of concern and what should be done about this? Students are passing at a rate above the college average. 3. Are the Course Success Rates the same for the various sub‐group populations? If
not, where are the areas of concern and what should be done about this? a. Course success rates are adequate for various sub groups
Program Outcomes
Review & Documentation:
Program Outcomes
Program outcomes need to be determined in 2016 for the new AAAS. We will look at the industry recognition of Adobe software certifications, and will conduct another environmental scan of community colleges to determine program outcomes.
Data for Program Outcomes
Individual course outcomes will be utilized that require software skills until program outcomes are defined.
Evaluation Questions:
1. Are these Program Outcomes appropriate given the target audience and intent for the program? If not, please list what the new Program Outcomes should be.
a. Professional certifications Successful internship or digital portfolio
2. What does the data trend for the Program Outcomes tell you? What are the
implications for these data? This data will be gathered in 2016‐2018 for this new program
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
New Student Enrollment Yes No Total Student Enrollment Yes No Student Progress Yes No
AAAS/Certificate Programs 2014‐2015 49
Student Participation in Nontraditional Fields Yes No Credential, Certificate, or Degree Attainment Yes No Student Completion in Nontraditional Fields Yes No Student Placement Yes No Student Retention and Transfer Yes No Technical Skills Attainment Yes No Course enrollment by semester Yes No Course Success Rates Yes No
Program Outcomes Yes No
Program Curriculum
History From 2000‐20014, the CIS department developed a total of six degrees/certificates around graphics and
web design. Some of the degrees were focused on artistic components and required the CIS department
be included in the Art Departmemt NASAD accreditation process. In 2013, the department determined
that the programs were unwieldy, did not differentiate degrees enough and confused students as to
career possibilities and program outcomes. In 2014, a single AAAS degree in Graphics/Web
Development was determined to meet stakeholder needs. Certificate programs were dropped as
employers indicated a need for an associate’s degree at a minimum.
The Adobe suite of products forms the foundation of this degree. The degree is intended to provide
creative and non creative students with the technical skills needed to use and apply the functions of the
software.
External Standards & Certifications
Review & Documentation:
The following courses are included in the Graphics/Web Development degree:
Course Name Credit/Contact Hours S
General Education Courses
Humanities
Humanities elective 1 3
Humanities elective 2 3 Social Science PS110 3Math/Science Math elective or Science elective 3Wellness Wellness elective 1Writing/Composition EN100 AND EN101 or EN102 6Program/Major Courses
AAAS/Certificate Programs 2014‐2015 50
Core courses CIS 103 3 CIS 110 3 CIS120 Introduction to Digital Imaging/Illustration 3 CIS 152 Digital Imaging I 3 CIS 149 Web Design I 3 CIS 249Web Design II 3 CIS 208 2D animation (Flash) 3
CIS 279 Digital Portfolio Capstone or CIS 299 Internship 3
Core total
Web Design focus CIS 148 HTML 3 CIS 241 Web databases 3 CIS 247 JavaScript 3Subtotal for Web design
Graphics Focus CIS 122 Digital Illustration 3 CIS 252 Digital Imaging II 3 CIS 162 Desktop Publishing II 3 Subtotal for graphics
Recommended Electives (choose 3) CIS 285 Mobile applications security 3 CIS250 3D Animation 3 AT 130 Two Dimensional Design 1 3 PO101 Photography 3 CIS 106 Internet essentials 3 CIS 262 Desktop Publishing II 3Total-web 61 Total-graphics 61
External Standards
Business Advisory board review of program/course content.
Curriculum Crosswalk
The Program of Study conducted for Web Design included the following crosswalk information available at http://www.grcc.edu/sites/default/files/docs/programsofstudy/programs/pos_grcc_webdesign.pdf
The crosswalk was used to format the new Graphics/Web Design degree.
Equivalent Courses‐ Transfer Institutions
AAAS/Certificate Programs 2014‐2015 51
All courses in the degree were revised to 3 credits which immediately increased transfer rates. The program was benchmarked against key competitive community colleges including KVCC and Mott and against BA degrees at Davenport and Rasmussen.
Program and Course Certifications
Adobe certifications and the WOW (World Order of Webmaster) certifications will be explored in 2016.
Evaluation Questions:
1. To what extent is the program curriculum aligned with the K‐12 standards? Are the current courses well aligned with the K‐12 expectations? Are textbooks and student materials in the initial coursework at the appropriate level given their high school preparation? If there is not alignment, identify the gaps. If there is duplication, secondary to postsecondary, identify the opportunity for articulated credits. A review of the curriculum shows K‐12 standards being more art focused than our curriculum at the primary technical centers. 3. To what extent is the program curriculum aligned with external professional
standards (Industry, State, or National)? Are the current courses within the program or discipline appropriately and sufficiently addressing external standards? What changes should be made to ensure alignment? Are new courses needed? Do additional competencies from the standards need to be added or eliminated in courses? Please explain.
4. This will be further explored in 2016
Program Learning Outcomes
Review & Documentation:
This program provides a broad knowledge base for applying graphic and web development skills and is career focused. Using a combination of theory, hands‐on software practice and practical project development, students will gain an understanding of the principles of computer graphic applications, web development, typography, and print skills. Graphic/Web developers must be creative and have problem‐solving, production, communication and technical skills. Students successfully completing the program are qualified for entry level positions as web developers using source HTML, CSS3, Adobe products and current web/graphics development tools.
Evaluation Question:
1. Do the Program Learning Outcomes reflect the demonstrable skills, knowledge, and attitudes expected of students by the end of the program? Are they aligned with the
AAAS/Certificate Programs 2014‐2015 52
standards identified in previous work? Are they clearly stated and measurable? If not, what changes are suggested? Document the revised Program Learning Outcomes here.
Program Structure & Sequence The following courses were revised from 2-3 credits or updated with new outcomes:
CIS 120 Digital Graphic Design 3 credits (change the name from Using Graphics Software)
This course provides an overview of various processes in collecting and arranging written and visual images to produce the documents for printed and online communication. Emphasis will include hands-on experience using computers with industry standard software, Adobe Illustrator and Photoshop. This course teaches the basics of drawing as it relates to digital designers. Color theory as it related to designing for print and web. This course also focuses on vector drawing skills, color theory, manipulation of images and photo editing.
Design elements such as line, shape, value, texture, space, size, and color will be explored as they relate to electronically generated digital formats and print designs.
Prior graphic design background and being familiar with using computer graphic tools are beneficial. CO120 Using Graphic Software or having experience with Adobe Illustrator is a recommended but not a required prerequisite for this course. Graphic Design
(This course is similar to and combines Kalamazoo Valley ANM 100 Adobe Creative Suite and ANM 105 Drawing Basics for New Media).Muskegon Community College includes a course Introduction to Graphic Design GRD 120).
CIS 122 Digital Illustration 3 credits (replace name Computerized Illustration) could be named Adobe Illustrator or Illustrator
Students use a wide range of advanced computer graphic techniques for creating illustrations and analyzing design alternatives. Students create and edit two-dimensional designs in color and render 3D illustrations using Adobe Illustrator software. Illustrations are created for both print and web media. Many drawing techniques are explored and students prepare their own personal portfolio projects including collecting and researching ideas to complete finished portfolio artwork.
Students learn to master drawing with a pen tool, use tracing templates, create and edit type and type outlines, work with color processes and custom spot color, layers and masks.
Projects include advertising layouts, fine arts designs / two and three dimension drawings. Graphic layers are used to organize and manipulate artwork. Students learn to create their own colors including gradient colors, learn methods to create unique individual drawings and use layers to create drawings that can be easily edited. Students create 3D objects, and prepare
AAAS/Certificate Programs 2014‐2015 53
document that are ready for the web. Filters, masks and student created patterns are used to enhance illustrations.
Prior graphic design background and being familiar with using computer graphic tools are beneficial. CIS120 Using Graphic Software or having experience with Adobe Illustrator is a recommended but not a required prerequisite for this course. (GRCC description is best – I referred to Kalamazoo Valley CC ANM 143) This course seems to match the requirements for Ferris Digital Illustration –Layout (GRDE 126).
CIS152 Photoshop 3 credits
The primary focus of this course is experimenting with techniques used for the effective manipulation and communication of digital photographs using Adobe Photoshop software.. The objective is accomplished by producing, enhancing and correcting graphic designs, illustrations and photographs. Problem solving assignments require students to explore a variety of electronic tools and functions to manipulate objects and edit images. The available software will also be explored for its capabilities in creating and supporting photographic designs and pictures to be used for Print and Web design.
Students will apply design principles to digital photography. This includes an intermediate level of digital image manipulation of images and text including the use of masks, layers, filters, channels, color systems and color adjustments.
Prior graphic design background and being familiar with using computer graphic tools are beneficial. CIS120 Using Graphic Software or having experience with Adobe Photoshop is a recommended but not a required prerequisite for this course. (This course should meet requirements for Ferris (GRDE 216 Digital Imaging). Baker College DMD 131 seems a match). Muskegon Community College GRD 100PS Introduction to Photoshop is a match but does not seem as complete as GRCC CIS152).
CIS162 InDesign 3 Credits (change course name from Desktop Publishing)
Desktop publishing is the design, layout, and printing of documents combining text and graphics for print and web media. This course develops skills necessary for electronic page layout using Adobe InDesign. Students will create and modify newsletters, menus, resumes, advertisements and identification packages and marketing campaigns. It is recommended, but not required, that students take CIS120 before taking this course.
Desktop publishing is the design, layout, and printing of documents combining text and graphics for print and web media. Students develop skills necessary for electronic page layout using the software Adobe InDesign. The organization of visual information including type and imagery
AAAS/Certificate Programs 2014‐2015 54
will be emphasized through the creation of visual communication exercises including newsletters, brochures, magazine layouts, identity layouts and marketing campaigns. This course includes importing text and images and creating multi-page layouts using master pages.
This course includes an introduction to type, its classifications, and measurements Students will study the structure, classification and history of typography including its creative application in design for print and web.
Prior graphic design background and being familiar with using computer graphic tools are beneficial. CIS120 Using Graphic Software or having experience with Adobe InDesign is a recommended but not a required prerequisite for this course.
CIS 148 - HTML Essentials 3 credits)
HTML Essentials (hyper text markup language) is the study of the rules that define the layout of text within a web page. The course covers the hypertext markups defined in HTML and CSS(cascading style sheets). In a hands-on environment, students will design web pages using HTML and CSS and a text editor like Notepad. Students will publish to a web server and learn how to maintain their web site. Markup languages run on all operating systems, including Apple OS, Windows, UNIX, etc. Recommended: CO 105 or CO 205 before taking this course.
CIS 262 - Advanced Desktop Publishing 3 credits (Refer to Lisa Price)
Students prepare publications for commercial printing at a significant time savings using advanced desktop publishing commands. Working with a service bureau, students complete all pre-press tasks in class, including color separations. It is recommended but not required that students take CIS162 before taking this course. Prior graphic design background and being familiar with using computer graphic tools are beneficial. CIS120 Using Graphic Software or having experience with Adobe InDesign is a recommended but not a required prerequisite for this course.
OR
CIS 149 - Web Design I 3 credits
AAAS/Certificate Programs 2014‐2015 55
Prerequisites: CIS 103 Students will learn the basics of web design, development and publishing including how to design and program a web page, how to set up a site and publish it to the internet. In a hands-on environment, students will design web pages using HTML and Adobe software and be exposed to design technique principals. In addition, students will publish to a web server and analyze web site functionality. Students should have experience with the Internet, knowledge of fundamental computer literacy and knowledge of the Windows operating system. Recommended: CIS 103 Recommended Skills: Computer literacy, basic knowledge of Internet use.
CIS168 Flash (change to 3 Credits) This course is hands-on and designed for people with little or no previous experience with animation software. Prior experience with graphics software and design courses would be helpful. Topics to be covered include working with the various tools and objects available in animation software, creating and manipulating multilayered graphics, working with animation frames and tweening, writing scripts to make the graphics interactive and publishing the graphics for use. It is recommended but not required that students take CIS 120 before taking this course.
CIS252 Advanced Photoshop 3 Credits Prerequisites: CIS 152 – This course builds on existing Photoshop skills and explores the more advanced production techniques including: workflow automation; color manipulation with the Curves adjustment utility; advanced compositing; blending techniques; recognize the differences of CMYK and RGB color models; understand and manipulate resolution for the Web and for print; create a Photoshop Web page mock up with navigation buttons, optimized images with layer-based slicing, alternative methods to create eye-catching photos; advanced techniques to create interesting type; and learn how to use Smart Objects to save time and apply non-destructive transformations and filters. This course is designed for students studying Graphics-Web curriculum and wanting to use the latest Photoshop techniques to create professional quality designs and images for students’ portfolios. Prior graphic design background and being familiar with using computer graphic tools are beneficial. CIS152 Photoshop is a required prerequisite for this course. CIS120 Using Graphic Software is a recommended but not a required prerequisite for this course.
CIS 262 - Advanced Desktop Publishing 3 credits (
Students prepare publications for commercial printing at a significant time savings using advanced desktop publishing commands. Working with a service bureau, students complete all pre-press tasks in class, including color separations. It is recommended but not required that students take CIS 162 before taking this course.
AAAS/Certificate Programs 2014‐2015 56
CIS 279 - Digital Graphics Portfolio 3 Credits
Prerequisites: Students should be a fourth semester student in the Graphics Web program or departmental approval – This course will focus on building a comprehensive portfolio to demonstrate skills to transfer institutions, and or potential employers for students pursuing a degree in Digital Graphics Web Curriculum. Topics include creating a vision to display work, how to create a professional portfolio in paper and digital format, and how to market work in a professional way. Emphasis will focus on verbal and written communication/graphic presentation skills, and self-promotion.
Evaluation Questions:
1. What changes to the program structure are being proposed to ensure that the target
student population and current student population (traditional, transfer, and/or adult learners) are successful? Please explain.
a. 2‐3 credit courses will improve transferability b. Course outcomes modified to align with transfer partners c.
2. Have general education courses been purposefully integrated into the program? How do
the general education courses impact the expected learning outcomes for students? a. Gen ed courses were modified to allow for more student choice, less prescribed
choice 3. Do the Program Learning Outcomes for the degree reflect the increased learning that
the general education courses provide? Will the selected general education courses help students return to college to continue in this field if they choose to do so?
Yes 4. Which courses need to have pre‐requisite courses added to the CARP document?
None 5. Are all four of the ILOs and associated competencies integrated into the program? Do
students have the opportunity to build the knowledge, skills, and attitudes associated with the ILOs throughout the program?
a. Yes
Curriculum Delivery
Course Name Credit/Contact Hours S
General Education Courses
Humanities
Humanities elective 1 3
AAAS/Certificate Programs 2014‐2015 57
Humanities elective 2 3 Social Science PS110 3Math/Science Math elective or Science elective 3Wellness Wellness elective 1Writing/Composition EN100 AND EN101 or EN102 6Program/Major Courses Core courses CIS 103 3 CIS 110 3 CIS120 Introduction to Digital Imaging/Illustration 3 CIS 152 Digital Imaging I 3 CIS 149 Web Design I 3 CIS 249Web Design II 3 CIS 208 2D animation (Flash) 3
CIS 279 Digital Portfolio Capstone or CIS 299 Internship 3
Core total
Web Design focus CIS 148 HTML 3 CIS 241 Web databases 3 CIS 247 JavaScript 3Subtotal for Web design
Graphics Focus CIS 122 Digital Illustration 3 CIS 252 Digital Imaging II 3 CIS 162 Desktop Publishing II 3 Subtotal for graphics
Recommended Electives (choose 3) CIS 285 Mobile applications security 3 CIS250 3D Animation 3 AT 130 Two Dimensional Design 1 3 PO101 Photography 3 CIS 1106 Internet essentials 3 CIS 262 Desktop Publishing II 3Total-web 61 Total-graphics 61
Review & Documentation:
Courses Approved for Online Delivery
Students require that most of the courses in this degree be online. All bu CIS 120, 150 and 262 are approved for online delivery.t
Honors Courses
AAAS/Certificate Programs 2014‐2015 58
None
Study Away Courses
None
Evaluation Questions:
1. Is experiential learning, including internships and academic service learning, systematically embedded into the courses? Are the current experiential learning opportunities sufficient? Please explain.
a. CIS 299, Internship added to degree Fall 15
2. Are the online offerings (courses & number of sections) sufficient to meet student and programmatic needs?
i. Yes 3. Are the honors and study away offering sufficient for the program? Honors courses will be explored in 2016
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Program structure Yes No Curriculum alignment with external professional standards Yes No Curriculum Alignment K‐12 Yes No Program Learning Outcomes Yes No Course offerings Yes No General Education Yes No Honors Program Yes No Study Away Program Yes No Internship Yes No Academic Service Learning Yes No Course sequencing Yes No Pre‐requisites Yes No Online Offerings (courses & programs) Yes No
Assessment of Student Learning
utcome(s) Assessed ‐2015
ILO Measure Findings/ Improvements/Impact Status Spring 2015
AAAS/Certificate Programs 2014‐2015 60
Allegan Barry Ionia Kent Lake Mason Mecosta Montcalm MuskegoNewaygo Oceana Osceola Ottawa
Preparing for the Future
Job and wage forecasts/Employment
Review & Documentation:
Plan 160 (Web Design/Development AAAS)
2009-2010 2010-2011 2011-2012 2012-2013 Response rate* 0 0 2/8 = 25% 1/10 = 10%
Employed in a job related to the program taken at GRCC
n/a n/a 1/2 = 50% 0/1 = 0%
Continuing education and EMPLOYED in a job related to the program taken at GRCC
n/a n/a 0/2 = 0% 0/1 = 0%
Plan 161 (Web Technical Support AAAS)
2009-2010 2010-2011 2011-2012 2012-2013 Response rate 0 0 n/a 0
Employed in a job related to the program taken at GRCC
n/a n/a n/a n/a
Continuing education and EMPLOYED in a job related to the program taken at GRCC
n/a n/a n/a n/a
Environmental Scanning/Trends
Regional Employment Forecasts Includes the following counties:
SOC
Description
2013 Jobs
2014 Jobs 2018 Jobs
2013 - 2018
Change
2013 - 2018 % Change
Annual Openings
Median Hourly Earnings
15-1134
Web Developers
482 502 554 72 15%
23 $23.81
SOC Hourly
Earnings Range
Average Monthly
Postings^
Average Monthly Hires^
Annual # of Job
Postings!
Regional Completions
(2013)
Typical Entry Level Education
Age 55-65+
Age 55-65+ % ofOccupation
15-1134 $15.47 - $36.36
73 56 125 215 Associate's degree
32 6%
EMSI, Analyst 2014 ^EMSI, Job Postings Analytics 2014
! Burning Glass, Labor Insights Jobs, 2014
! The number of annual job posting was reduced by 20% to compensate for duplicate ads
AAAS/Certificate Programs 2014‐2015 61
Evaluation Questions:
1. Are students obtaining employment upon graduation at satisfactory rates? YES 2. Do the job projections and wages data suggest that this program will be viable over the next four years? YES
3. Is the number of graduates aligned with the market need (job forecasts/transfer institutions)? YES
Peer Institutions
Review & Documentation:
Evaluation Questions:
1. Are peer institutions offering this program at the same level (certificate, associate’s degree)? Is the program offered at a bachelor’s degree? If so, could a pre‐major program be created?
a. YES, associate’s degrees are offered. Bachelor’s degrees tend to be artistically oriented rather than technical
2. Are there any institutions with whom GRCC could explore articulation agreements? NO
Facilities & Equipment
Review & Documentation:
PROE Student Survey Results Advisory Board Survey Results Program Planning
Evaluation Questions:
1. What did you learn from the PROE Student Survey results? Will you take any actions with the program as a result of what you have learned?
a. Students are satisfied 2. What did you learn from the Advisory Board Survey results? Will you take any actions with the program as a result of what you have learned? Advisory board suggests additional software tools 2. Are the resources sufficient to meet identified needs and goals for the next four
years? Please explain. a. Yes
AAAS/Certificate Programs 2014‐2015 62
3. Are the facilities and equipment adequate to facilitate teaching and learning? Please
explain. a. Yes
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Job & Wage Forecasts Yes No
Collaboration Opportunities with Peers Yes No
Program Planning Yes No Securing resources for course development/administration Yes No Facilities/equipment upgrades Yes No Other: Yes No Other: Yes No Other: Yes No Other: Yes No
AAAS/Certificate Programs 2014‐2015 63
CIS‐ Programming, AAAS
Kristin Roberts
Mission/Purpose, Target Audience & Admissions/Pre‐Requisite Skills
Mission/Purpose The purpose of this AAAS program is to provide technical programming skills at a level of proficiency for
those successfully completing the degree to find employment in entry level programming positions.
Review & Documentation:
Evaluation Question:
Does the purpose/mission statement clearly identify why the program exists, and how it
prepares students? Yes
Target Audience & Program Admission
Review & Documentation:
Evaluation Questions:
1. Has the target audience for the program been identified? Is the program attracting and appropriately serving the target audience?
Yes, the target audience is students wanting to enter the programing workforce. Yes, is attracting and appropriately serving the target audience. 2. Does the program composition (demographics) reflect the defined target population(s)? Why or why not?
149 Programming AAAS, Fall 2010 to Fall 2014 Year 2010 2011 2012 2013 2014 % Female 16% 13% 11% 8% 11% % Male 84% 87% 89% 92% 89% % Fulltime 47% 44% 44% 41% 36% % Part-time 53% 56% 56% 59% 64% Average Age 27 26 27 26 25 % American Indian 1% 0% 0% 1% 1% % Asian 4% 6% 4% 6% 6% % Black 14% 11% 13% 9% 9% % Hispanic 7% 8% 8% 8% 7% % White 71% 60% 68% 70% 73% % Unknown 3% 15% 7% 7% 4%
AAAS/Certificate Programs 2014‐2015 64
Yes, it reflects the general population in the Grand Rapids area interested in programming. 3. If there are admissions criteria, academic standards, or assessment requirements for the program, are they appropriate and do they facilitate program and student success (based on your review of external data and course success data)?
There are no admissions criteria, academic standards, or assessment requirements for the program
4. Are changes to the admissions or waitlist processes needed? No
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Mission/Purpose Yes No Target Audience Yes No Program Admissions Yes No
Program Data
Program Enrollment & Student Progress
Review & Documentation:
All data below is based on “Computer Information Systems Data Packet.pdf
New Student Enrollment
Year 2010 2011 2012 2013 2014
Students 45 35 57 40 47
Total Student Enrollment
Year 2010 2011 2012 2013 2014
Students 163 163 218 197 217
Student Progress – Number of Graduates by Year
Year 2009‐2010 2010‐2011 2011‐2012 2012‐2013 2013‐2014 Students 9 11 3 12 19
AAAS/Certificate Programs 2014‐2015 65
Evaluation Questions:
1. Is the program consistently attracting new students? Yes 2. Is the enrollment trend meeting established targets, ensuring program viability? If targets for enrollment have not been established, what should they be? What could be done to increase enrollment (if this is found to be necessary)?
The Programming degree was revised 2015 to assist with increasing enrollment 3. Do students appear to be progressing through the program well? Are there concerns in this area?
Students’ progress through the program well. Department may need to implement a capstone class. 4. Is the yearly ratio of the number of students enrolled to the number of graduates appropriate given program goals? Why or why not?
Department does not have those statistics.
Perkins Data (Fiona will provide data for this section at a later time)
Review & Documentation:
PERKINS: Student Participation in Nontraditional Fields [Describe/summarize the data trends]
PERKINS: Credential, Certificate, or Degree Attainment [Describe/summarize the data trends]
PERKINS: Student Completion in Nontraditional Fields [Describe/summarize the data trends]
PERKINS: Student Placement [Describe/summarize the data trends]
PERKINS: Student Retention and Transfer
AAAS/Certificate Programs 2014‐2015 66
[Describe/summarize the data trends]
PERKINS: Technical [Describe/summarize the data trends]
PERKINS: Skills Attainment [Describe/summarize the data trends]
Evaluation Questions:
1. To what extent are the targets for core program indicators (Student Participation in Nontraditional fields, Student Retention & Transfer, Credential, Certificate, Degree Attainment, Student Completion in non‐traditional fields, Student Placement, Technical Skills Attainment) being met? 2. Are the various sub‐populations meeting the targets at the same rate?
Course Data
Review & Documentation:
course 2010 ‐ 2011 2011‐2012 2012‐2013 2013‐2014
CO Enroll‐ment
A to C‐
With‐drew
Enroll‐ment
A to C‐
With‐drew
Enroll‐ment
A to C‐
With‐drew
Enroll‐ment
A to C‐
With‐drew
110 678 80% 14% 578 83% 14% 464 87% 7% 526 87% 3% 116 566 66% 21% 515 72% 19% 515 71% 14% 495 65% 11%
117 114 65% 32% 114 65% 30% 134 60% 31% 172 56% 25% 124 131 66% 19% 112 69% 15% 107 78% 9% 88 77% 13% 127 147 70% 19% 146 71% 25% 116 60% 17% 132 64% 11% 129 35 74% 17% 23 74% 13% 23 57% 26% 21 62% 14% 171 93 72% 27% 95 79% 15% 93 78% 9% 115 63% 12% 224 181 83% 9% 127 81% 5% 84 87% 7% 66 85% 8%225 24 79% 21% 19 63% 37% 23 87% 13% 23 65% 4%227 45 82% 7% 32 66% 9% 32 84% 0% 31 55% 19%230 142 62% 16% 144 84% 8% 178 84% 16% 183 89% 2%
AAAS/Certificate Programs 2014‐2015 67
Course Enrollment by Semester
Course 2010 ‐ 2011 2011‐2012 2012‐2013 2013‐2014
CO Enrollment Enrollment Enrollment Enrollment
110 678 578 464 526 116 566 515 515 495
117 114 114 134 172 124 131 112 107 88 127 147 146 116 132 129 35 23 23 21 171 93 95 93 115 224 181 127 84 66 225 24 19 23 23 227 45 32 32 31 230 142 144 178 183
Note: Co230 is no longer in the Programming Degree or any CIS curriculum
Note 2: Data missing for Co217 Advanced Java, Co229 Advanced C#
Note 3: Revised/ Updated Programming degree will have a few different courses.
Course Success Rates
Course 2010 ‐ 2011 2011‐2012 2012‐2013 2013‐2014
CO A to C‐ A to C‐ A to C‐ A to C‐
110 80% 83% 87% 87% 116 66% 72% 71% 65%
117 65% 65% 60% 56% 124 66% 69% 78% 77% 127 70% 71% 60% 64% 129 74% 74% 57% 62% 171 72% 79% 78% 63% 224 83% 81% 87% 85%225 79% 63% 87% 65%227 82% 66% 84% 55%230 62% 84% 84% 89%
AAAS/Certificate Programs 2014‐2015 68
Evaluation Questions:
1. What does the course enrollment by semester data tell you?
Tells me the number of sections added or lost over the 4 year span
CO Course
Average Difference Student Number of Sections
110 561.5 152 23 7 116 522.75 71 23 3
117 133.5 ‐58 23 ‐3124 109.5 43 23 2127 135.25 15 23 1129 25.5 14 23 1171 99 ‐22 23 ‐1224 114.5 115 23 5225 22.25 1 23 0227 35 14 23 1230 161.75 ‐41 23 ‐2
2. Are students passing courses at the appropriate rates? If not, which courses are of concern and what should be done about this? Course 2010 ‐
2011 2011‐2012 2012‐2013 2013‐2014 Average Rate of
Passing CO A to C‐ A to C‐ A to C‐ A to C‐
110 80% 83% 87% 87% 84% 116 66% 72% 71% 65% 69%
117 65% 65% 60% 56% 62% 124 66% 69% 78% 77% 73% 127 70% 71% 60% 64% 66% 129 74% 74% 57% 62% 67% 171 72% 79% 78% 63% 73% 224 83% 81% 87% 85% 84% 225 79% 63% 87% 65% 74% 227 82% 66% 84% 55% 72% 230 62% 84% 84% 89% 80%
The low success rate of Co116 is probably due to students who do not spend the time working through textbook and testing example code presented. The low success rate of Co117 is due to the fact that Co116 and Co117 keep changing textbooks. A lot of students come into
AAAS/Certificate Programs 2014‐2015 69
Co117 with no prior experience with the current textbook. This affects students as Co116 introduces classes and objects and students who did not take that course with the current textbook have a hard time continuing in the next course Co117. 3. Are the Course Success Rates the same for the various sub‐group populations? If not, where are the areas of concern and what should be done about this?
There is no data with a sub-group population breakout.
Program Outcomes
Review & Documentation:
Program Outcomes
Per Curriculog: Program Learning Outcomes are Not Applicable, Program Learning Outcomes do not apply to this Program Data for Program Outcomes
None
Evaluation Questions:
1. Are these Program Outcomes appropriate given the target audience and intent for the program? If not, please list what the new Program Outcomes should be.
None
2. What does the data trend for the Program Outcomes tell you? What are the implications for these data?
None
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
New Student Enrollment Yes No
Total Student Enrollment Yes No Student Progress Yes NoStudent Participation in Nontraditional Fields Yes No
Credential, Certificate, or Degree Attainment Yes No
AAAS/Certificate Programs 2014‐2015 70
Student Completion in Nontraditional Fields Yes NoStudent Placement Yes NoStudent Retention and Transfer Yes No
Technical Skills Attainment Yes NoCourse enrollment by semester Yes NoCourse Success Rates Yes No
Program Outcomes Yes No
New Student Enrollment - Recruitment of new students is planned for 2015-2017 via social media, overall brand marketing and articulation agreements. Student Participation in Nontraditional Fields - Women in STEM and associated programs will be promoted Credential, Certificate, or Degree Attainment - Changes to graduation requirements, including auto graduating will improve attainment Student Retention and Transfer - Regularly scheduled advising sessions will promote retention and transfer agreements to be completed in 2016 will improve transfer rates.
Program Curriculum
History
Review & Documentation:
External Standards & Certifications
Review & Documentation:
External Standards
None
Challenge Exams
No challenge exam exists
Curriculum Crosswalk
None
Equivalent Courses‐ Transfer Institutions
AAAS/Certificate Programs 2014‐2015 71
[identify which courses in the program are transferable]
Program and Course Certifications
[identify any industry certifications for which the program or courses within the program
prepare students] None
Evaluation Questions:
1. To what extent is the program curriculum aligned with the K‐12 standards? Are the current courses well aligned with the K‐12 expectations? Are textbooks and student materials in the initial coursework at the appropriate level given their high school preparation? If there is not alignment, identify the gaps. If there is duplication, secondary to postsecondary, identify the opportunity for articulated credits.
The first two courses in the Programming degree help to bridge K-12 student programming knowledge to start coursework programming degree. The courses are: CIS100 – Survey of Computer Information Systems CIS116 – Computer Programming I 2. To what extent is the program curriculum aligned with external professional standards (Industry, State, or National)? Are the current courses within the program or discipline appropriately and sufficiently addressing external standards? What changes should be made to ensure alignment? Are new courses needed? Do additional competencies from the standards need to be added or eliminated in courses? Please explain.
The CIS department spent the fall 2014 semester mapping the programming degree and other department degrees to government CIP codes. All courses in program address external standards. The department has talked about creating a capstone class to ensure that all ILO are met before graduation. This will probably be implemented in the next school year.
Program Learning Outcomes
Review & Documentation:
The curriculog document states that Program Learning Outcomes do not apply to this Program. This statement was the result of
AAAS/Certificate Programs 2014‐2015 72
Katie Daniels review of the program, so I am not sure how to answer the above questions.
Evaluation Question:
1. Do the Program Learning Outcomes reflect the demonstrable skills, knowledge, and attitudes expected of students by the end of the program? Are they aligned with the standards identified in previous work? Are they clearly stated and measurable? If not, what changes are suggested? Document the revised Program Learning Outcomes here.
The curriculog document states that Program Learning Outcomes do not apply to this Program. This statement was the result of Katie Daniels review of the program, so I am not sure how to answer the above questions.
Program Structure & Sequence
Review & Documentation:
Evaluation Questions:
6. What changes to the program structure are being proposed to ensure that the target
student population and current student population (traditional, transfer, and/or adult learners) are successful? Please explain.
The Programming degree just went through an update and approval process this semester, Winter 2015. The only new modification may be the addition of a capstone course for the degree.
7. Have general education courses been purposefully integrated into the program? How do the general education courses impact the expected learning outcomes for students?
Yes, general education courses have been purposefully integrated and impact the students’ general knowledge of writing, political science, humanities and math. The math general educational requirements assist students in being successful in the programming field. The writing courses improve students’ communications ability.
AAAS/Certificate Programs 2014‐2015 73
8. Do the Program Learning Outcomes for the degree reflect the increased learning that the general education courses provide? Will the selected general education courses help students return to college to continue in this field if they choose to do so?
The program includes all required general education courses and will assist students desiring to continue on with their college career.
9. Which courses need to have pre‐requisite courses added to the CARP document?
The courses that require a pre-requisite are courses that require the CIS116 Computer Programming I course. That course is already in the degree. The courses are CIS117 Java Programing I, CIS125 Visual Basic Programming I, CIS127 C++Programming I, and CIS129 C# Programming I Are all four of the ILOs and associated competencies integrated into the program? Do students have the opportunity to build the knowledge, skills, and attitudes associated with the ILOs throughout the program?
The curriculog document states that Program Learning Outcomes do not apply to this Program. This statement was the result of Katie Daniels review of the program, so I am not sure how to answer the above questions.
Curriculum Delivery
Review & Documentation:
Courses Approved for Online Delivery
CIS 100 Survey of Computer Information Systems CIS 116 Computer Programming I CIS 117 Java Programming I CIS 125 Visual Basic Programming I CIS 127 C++ Programming I CIS 148 HTML Essentials CIS 171 Database Design and Development CIS 178 Principles of Information Security CIS 241 Web Application Programming I
AAAS/Certificate Programs 2014‐2015 74
CIS 247 Web Application Programming II CIS 276 Web Server Admin and Security
Honors Courses
None
Study Away Courses
None
Evaluation Questions:
1. Is experiential learning, including internships and academic service learning, systematically embedded into the courses? Are the current experiential learning opportunities sufficient? Please explain.
There are some sections of CIS116 Computer Programming I that offer service learning in an experimental grade school environment. The instructor doing the service learning reported back a successful experience.
2. Are the online offerings (courses & number of sections) sufficient to meet student and programmatic needs?
Students have requested that 2nd level programming course should also be offered in an online format. So far the department has not addressed that opportunity. 3. Are the honors and study away offering sufficient for the program?
There are no honors or study away offerings in the Programming degree.
Action Needed Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Program structure Yes No Curriculum alignment with external professional standards Yes No Curriculum Alignment K‐12 Yes No Program Learning Outcomes Yes No
AAAS/Certificate Programs 2014‐2015 75
Course offerings Yes No General Education Yes No Honors Program Yes No Study Away Program Yes No Internship Yes No
Academic Service Learning Yes No Course sequencing Yes No Pre‐requisites Yes No Online Offerings (courses & programs) Yes No
Internship – this is a possible opportunity for the program Online Offerings (courses & programs) – could and should be extended to the more advanced courses in the degree.
AAAS/Certificate Programs 2014‐2015 76
Assessment of Student Learning
Program Learning Outcome(s) Assessed
in 2014‐2015 ILO Measure Findings/ Improvements/Impact Status Spring
2015
No Learning Outcomes listed in Curriculog document
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Preparing for the Future
Job and wage forecasts/Employment
Review & Documentation:
Job and Wage forecasts & Environmental Scanning/Trends
Per Career Coach:
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Evaluation Questions:
1. Are students obtaining employment upon graduation at satisfactory rates?
Don’t have any of the statistics 2. Do the job projections and wages data suggest that this program will be viable over the next four years?
Yes, see above chart from Career Coach
3. Is the number of graduates aligned with the market need (job forecasts/transfer institutions)?
Don’t have any of the statistics
Peer Institutions
Review & Documentation:
Evaluation Questions:
1. Are peer institutions offering this program at the same level (certificate, associate’s degree)? Is the program offered at a bachelor’s degree? If so, could a pre‐major program be created?
Program is offered at a bachelor degree, the department just got done writing two pre-major degrees: CIS Pre-major AA CS Pre-major AS 2. Are there any institutions with whom GRCC could explore articulation agreements?
The CIS is currently exploring articulation agreements with Davenport, GVSU and FSU. Will be completed 2015-2016
Facilities & Equipment
Review & Documentation:
PROE Student Survey Results
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Advisory Board Survey Results Program Planning
Evaluation Questions:
1. What did you learn from the PROE Student Survey results? Will you take any actions with the program as a result of what you have learned? 2. What did you learn from the Advisory Board Survey results? Will you take any actions with the program as a result of what you have learned? 3. Are the resources sufficient to meet identified needs and goals for the next four years? Please explain. 4. Are the facilities and equipment adequate to facilitate teaching and learning? Please explain.
Action Needed
Based on the documentation and evaluation in this section, please indicate if action or improvement is needed in the following areas within the department by making your response bold:
Job & Wage Forecasts Yes No
Collaboration Opportunities with Peers Yes No
Program Planning Yes No Securing resources for course development/administration Yes No Facilities/equipment upgrades Yes No Other: Yes No Other: Yes No Other: Yes No Other: Yes No
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
GRCC Program Review Follow‐Up Action Checklist General CIS Programs CIS Department
Action
Needed? Brief Action Statement Resources Needed
A
YES NO
DEPARTMENT :CIS
Goals X x Clear recruiting, completion, transfer goals
need to be established and measured
20
External Collaborations & Partnerships X 1.Articulation and transfer agreements need
to be finalized.
2.Advisory board needs to be enlarged and
utilized effectively
20
Internal Collaborations & Partnerships X
Accreditation x
Departmental Advising X x Four advising sessions need to be scheduled
in 2015‐2016
FACULTY/STAFF
Faculty credentialing x CISCO certifications required by faculty
2015 to teach CCNA courses
Budget 20
Faculty Online Certification X All staff are certified
Academic Service Learning Certification x
Ratio Fulltime/Adjunct faculty x Loss of full time position will require staffing
adjustments
Recruiting adjuncts 20
Faculty professional development x
Resources x CISCO networking academy Budget/staff 20
MISSION/PURPOSE
Mission/Purpose x
Target Audience x Additional marketing/recruiting Budget/staff 20
Program Admissions Requirements x Complete until 2018
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
DATA
New Student Enrollment x The area of enrollment, non traditional
participation, completion and
placement will be the key goal of 2015‐
26
Budget, resources,
printing
2016
Total Student Enrollment x
Student Progress x
Student Participation in
Nontraditional Fields
x
Credential, Certificate, or Degree
Attainment
x
Student Completion in
Nontraditional Fields
x
Student Placement x
Student Retention and Transfer x
Technical Skills Attainment x
Course Enrollment by Semester x
Course Success Rates x
Program Outcomes
x
CURRICULUM
Program structure X Curriculum is locked until 2018
Curriculum alignment with external
professional standards
X
Curriculum Alignment K‐12 X
Program Learning Outcomes X
Course offerings X
General Education X
Honors Program X
Study Away Program X
Internship
Academic Service Learning
Course sequencing
Pre‐requisites
Online Offerings (courses &
programs)
PREPARING FOR THE FUTURE
Job & Wage Forecasts X
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Collaboration Opportunities with
Peers
X
Program Planning X
Securing resources for course
development/administration
X
Facilities/equipment upgrades X
OTHER X
Other: X
Other: X
Other: X
Other: X
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Data Packet for Academic Program Review
147 – CIS Network Administration AAAS (CIP 11.0901)
149 – CIS Programming AAAS (CIP 11.0201) 150 – Information Security AA (CIP 11.1003)
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Table of Contents
I. Program Enrollment and Student Progress A. Enrollment 1. All Students 2. Demographics of Students Enrolled in Program 3. New Students (First Time in Any College) B. Student Progress C. Number of Graduates
II. Course Data A. Course Enrollment and Success 1. Summary III. Perkins Core Indicators
IV. Employment A. Graduate Employment Rates B. Regional Employment Forecasts
V. Completions at Transfer and Other Two‐Year Schools VI. Definitions
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
I. Program Enrollment and Student Progress
A. Enrollment
1. All Students
Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
147 Network Administration 161 171 175 181 198
149 Programming 163 163 218 197 217
150 Information Security n/a n/a 11 42 45
Total Workforce Development
7,530 7,202 7,094 6,876 6,761
2. Demographics of Students in Program, Fall 2010 to Fall 2014 147 Network Administration AAAS
2010 2011 2012 2013 2014 % Female 14% 14% 13% 10% 8% % Male 86% 86% 87% 90% 92%
% Fulltime 60% 46% 35% 39% 41% % Parttime 40% 54% 65% 61% 59%
Average Age 29 30 28 28 27
% American Indian 1% 1% 1% 1% 1% % Asian 1% 2% 1% 3% 4% % Black 12% 10% 10% 8% 5% % Hispanic 6% 6% 6% 6% 9% % White 77% 70% 74% 72% 75% % Unknown 3% 11% 8% 9% 6%
149 Programming AAAS
2010 2011 2012 2013 2014% Female 16% 13% 11% 8% 11% % Male 84% 87% 89% 92% 89%
% Fulltime 47% 44% 44% 41% 36% % Parttime 53% 56% 56% 59% 64%
Average Age 27 26 27 26 25
% American Indian 1% 0% 0% 1% 1% % Asian 4% 6% 4% 6% 6% % Black 14% 11% 13% 9% 9% % Hispanic 7% 8% 8% 8% 7% % White 71% 60% 68% 70% 73% % Unknown 3% 15% 7% 7% 4%
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
150 Information Security AA 2010 2011 2012 2013 2014
% Female n/a n/a 9% 21% 29% % Male n/a n/a 91% 79% 71%
% Fulltime n/a n/a 27% 36% 36% % Parttime n/a n/a 73% 64% 64%
Average Age n/a n/a 33 28 30
% American Indian n/a n/a 0% 0% 0% % Asian n/a n/a 0% 2% 4% % Black n/a n/a 0% 7% 9% % Hispanic n/a n/a 0% 12% 11% % White n/a n/a 100% 76% 76% % Unknown n/a n/a 0% 2% 0%
3. New Students (First Time in Any College)
New Student Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
147 Network Administration 35 24 33 30 28
149 Programming 45 35 57 40 47
150 Information Security n/a n/a 1 9 6
Total Workforce Development 1,273 1,198 1,170 1,100 1,042
B. Student Progress* Plan Code
Description
N Students
Graduated
Graduated/ Transfered Transfered
Still Here
Left Ed
Grad/Transfer/ Still Here
147 Network Administration 257 13 3 20 129 92 64%
149 Programming 260 5 2 36 115 102 61%
150 Information Security 50 1 0 5 29 15 70%
Total Workforce Development 9,702 528 100 1,091 4,132 3,851 60%
* One‐year progress measure; i.e., the fall 2014 status of students who were enrolled in the program in the 2013‐ 2014 academic year.
C. Number of Graduates, by Year
Academic Year
Plan
Description
2009- 2010
2010- 2011
2011- 2012
2012- 2013
2013- 2014
147 Network Administration 23 28 27 20 19
149 Programming 9 11 3 12 7
150 Information Security n/a n/a n/a n/a 2
Total Workforce Development 843 891 799 837 786
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
II. Course Data
A. Historical Course Enrollment and Success (Earned Grades* by Course, by Year)
1. Summary
Course
2010 ‐ 2011 2011‐2012 2012‐2013 2013‐2014
Enroll‐ ment
A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
Enroll‐ ment
A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
Plan 147 CO 110 678 80% 14% 578 83% 14% 464 87% 7% 526 87% 3%
CO 116 566 66% 21% 515 72% 19% 515 71% 14% 495 65% 11%
CO 132 95 85% 8% 144 72% 15% 119 76% 11% 132 81% 4%
CO 142 84 62% 29% 81 72% 16% 69 67% 28% 63 46% 19%
CO 205 91 60% 18% 92 72% 15% 132 83% 7% 109 82% 4%
CO 212 105 90% 5% 101 89% 5% 94 87% 5% 90 77% 7%
CO 230 142 62% 16% 144 84% 8% 178 84% 16% 183 89% 2%
CO 231 129 81% 5% 128 83% 14% 131 85% 3% 113 81% 4%
CO 232 70 86% 3% 87 87% 8% 101 84% 16% 87 74% 9%
CO 233 127 87% 8% 124 84% 10% 129 90% 2% 109 93% 2%
CO 235 47 91% 2% 48 92% 4% 48 88% 0% 85 87% 2%
CO 265 38 92% 3% 34 88% 3% 47 96% 2% 47 87% 9%
CO 266 33 97% 3% 28 93% 0% 44 98% 2% 41 88% 0%
Plan 149
CO 110 678 80% 14% 578 83% 14% 464 87% 7% 526 87% 3%
CO 116 566 66% 21% 515 72% 19% 515 71% 14% 495 65% 11%
CO 117 114 65% 32% 114 65% 30% 134 60% 31% 172 56% 25%
CO 124 131 66% 19% 112 69% 15% 107 78% 9% 88 77% 13%
CO 127 147 70% 19% 146 71% 25% 116 60% 17% 132 64% 11%
CO 129 35 74% 17% 23 74% 13% 23 57% 26% 21 62% 14%
CO 171 93 72% 27% 95 79% 15% 93 78% 9% 115 63% 12%
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
Course
2010 ‐ 2011 2011‐2012 2012‐2013 2013‐2014
Enroll‐ ment
A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
Enroll‐ ment
A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
CO 224 181 83% 9% 127 81% 5% 84 87% 7% 66 85% 5%
CO 225 24 79% 21% 19 63% 37% 23 87% 13% 23 65% 4%
CO 227 45 82% 7% 32 66% 9% 32 84% 0% 31 55% 19%
CO 230 142 62% 16% 144 84% 8% 178 84% 16% 183 89% 2%
Plan 150
CO 116 566 66% 21% 515 72% 19% 515 71% 14% 495 65% 11%
CO 120 226 76% 16% 197 74% 21% 159 77% 19% 123 83% 2%
CO 212 105 90% 5% 101 89% 5% 94 87% 5% 90 77% 7%
CO 230 142 62% 16% 144 84% 8% 178 84% 16% 183 89% 2%
CO 231 129 81% 5% 128 83% 14% 131 85% 3% 113 81% 4%
CO 232 70 86% 3% 87 87% 8% 101 84% 16% 87 74% 9%
CO 233 127 87% 8% 124 84% 10% 129 90% 2% 109 93% 2%
CO 235 47 91% 2% 48 92% 4% 48 88% 0% 85 87% 2%
CO 246 9 89% 0% 14 93% 7% 22 68% 32% 21 76% 5%
CO 273 18 78% 0% 11 91% 0%
CO 274 14 64% 0%
CO 275 25 68% 28% 10 70% 20%
Total GRCC 72% 13% 72% 12% 74% 11% 74% 8%
*Does not include I (Incomplete), D or E
III. Perkins Data
Computer Networking – 147
CORE INDICATOR
2011‐2012 2012‐2013 2013‐2014
State Goal GRCC
Program State Goal
GRCC
Program State Goal
GRCC
Program
1P1: % of CTE concentrators who passed
technical skill assessments that are aligned
with industry‐recognized standards, if
available and appropriate, during the
reporting year (that can be identified)
91.08% N/A 92% N/A 92.00% N/A
2P1: % of CTE concentrators who
received an industry‐recognized
credential, a certificate, or a degree
during the reporting year.
26.93% 36.00% 29% 32.61% 30.00% 30.00%
3P1: % of CTE concentrators who
remained enrolled in their original
postsecondary institution or transferred
to another 2‐ or 4‐year postsecondary
institution during the reporting year and
who were enrolled in postsecondary
education in the fall of the previous
reporting year.
70.00% 78.21% 71% 75.65% 71.00% 75.31%
4P1: % of CTE concentrators who were
placed or retained in employment
military service or apprenticeship
programs in the 2nd quarter following the
program year in which they left
postsecondary education (i.e.,
unduplicated placement status for CTE
concentrators who graduated by June 30,
2011 would be assessed between
October 1, 2011 and December 31, 2011).
70.00% 0.00% 71% 0.00% 84.00% 100.00%
5P1: % of CTE participants from
underrepresented gender groups who
participated in a program that leads to
employment in nontraditional fields
during the reporting year.
23.62% 38.64% 23.70% 10.11% 24.00% 10.82%
5P2: % of CTE concentrators from
underrepresented gender groups who
completed a program that leads to
employment in nontraditional fields
during the reporting year.
20.65% 0.00% 20.70% 10.00% 21.00% 10.00%
Note: Shaded cells indicate that state goal was not reached by this program.
IV. Employment
(From the survey mailed to alumni. The question asks for the graduates’ status in October following the academic year in which they graduated. )
Plan 147 (Network Administration AAAS)
2009-2010 2010-2011 2011-2012 2012-2013 Response rate* 2/21 = 10% 0 4/27 = 15% 5/20 = 25%
Employed in a job related to the program taken at GRCC
1/2 = 50% n/a 1/4 = 25% 1/5 = 20%
Continuing education or continuing education and EMPLOYED in a job related to the program taken at GRCC
1/2 = 50% n/a 1/4 = 25% 0/5 = 0%
Plan 149 (Programming AAAS)
2009-2010 2010-2011 2011-2012 2012-2013 Response rate 4/10 = 40% 2/8 = 25% 0 1/12 = 8%
Employed in a job related to the program taken at GRCC
0/4 = 0% 1/2 = 50% n/a 0/1 = 0%
Continuing education or continuing education and EMPLOYED in a job related to the program taken at GRCC
3/4 = 75% 1/2 = 50% n/a 1/1 = 100%
Plan 150 (Information Security) (new program, not applicable)
*Number of survey respondents/Number of surveys mailed
Computer Information Systems 147, 149 and 150 Data Packet for Program Review, 2014‐2015
B. Regional Employment Forecasts Includes the following counties:
Allegan Barry Ionia Kent Lake Mason Mecosta Montcalm MuskegonNewaygo Oceana Osceola Ottawa
SOC
Description 2013 Jobs 2014 Jobs 2018 Jobs
2013 - 2018
Change
2013 - 2018 % Change
Annual Openings
Median Hourly Earnings
15-1122 Information Security Analysts 142 151 170 28 20% 8 $36.48
15-1131
Computer Programmers 1,094 1,113 1,145 51 5% 40 $31.02
15-1132 Software Developers, Applications 1,642 1,704 1,820 178 11% 59 $38.37
15-1133 Software Developers, Systems Software 1,220 1,262 1,344 124 10% 42 $41.09
15-1143 Computer Network Architects
321 329 341 20 6% 10 $38.15
15-1151 Computer User Support Specialists
2,548 2,604 2,734 186 7% 80 $21.21
15-1152 Computer Network Support Specialists 461 472 483 22 5% 12 $25.40
Computer Information Systems 147, 149 and 150 Data Packet for Program Review, 2014‐2015
SOC
Hourly Earnings Range
Average Monthly
Postings^
Average Monthly Hires^
Annual # of Job
Postings!
Regional Completion
s (2013)
Typical Entry Level Education
Age 55- 65+
Age 55-65+% of
Occupation
15-1122 $24.78 - $52.81 8 7 50 525 Bachelor's degree 23 15%
15-1131 $20.23 - $44.40 42 92 138 63 Bachelor's degree 156 14%
15-1132 $23.87 - $53.27 85 105 853 109 Bachelor's degree 192 11%
15-1133 $27.96 - $57.44 32 74 84 152 Bachelor's degree 144 11%
15-1143 $21.21 - $68.04 3 19 63 525 Bachelor's degree 29 9%
15-1151 $13.19 - $32.31 83 194 70 10 Some college, no degree 349 14%
15-1152 $15.57 - $35.52 3 30 0 62 Associate's degree 55 12%
EMSI, Analyst 2014 ^EMSI, Job Postings Analytics 2014
! Burning Glass, Labor Insights Jobs, 2014
! The number of annual job posting was reduced by 20% to compensate for duplicate ads
Computer Information Systems 147, 149 and 150 Data Packet for Program Review, 2014‐2015
V. Completions, Comparisons
CIP 11.0901 Network Administration Numbers of Degrees/Certificates Awarded at Other MI Institutions
CIP 11.0901, Number of Completions 2012‐2013, by Award Level
Award Level
Institution Name Associate’s Degree
Bachelor’s Degree
Baker College (all campuses) 153
Bay de Noc Community College 4
Davenport University 17 48
Delta College 8
DeVry University‐Michigan 2 1
Ferris State University 2
Grand Rapids Community College 21
Henry Ford Community College 21
ITT Technical Institute (all campuses) 220
Jackson College 24
Lake Superior State University 11
Lansing Community College 21
Michigan Technological University 4
Mid Michigan Community College 4
Mott Community College 36
Muskegon Community College 11
North Central Michigan College 1
Northern Michigan University 1
Northwestern Michigan College 14
Schoolcraft College
Southwestern Michigan College 5
St Clair County Community College 16
Washtenaw Community College 38
West Shore Community College 6
Source: Integrated Postsecondary Education Data System (as reported by institutions)
Computer Information Systems 147, 149 and 150
Data Packet for Program Review, 2014‐2015
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
V. Completions, Comparisons (Cont.)
CIP 11.0201 Programming Numbers of Degrees/Certificates Awarded at Other MI Institutions
CIP 11.0201, Number of Completions 2012‐2013, by Award Level
Award Level
Institution Name Associate’s Degree Bachelor’s Degree
Baker College (all campuses) 43 29
Davenport University 7
Delta College 8
Grand Rapids Community College 17
Henry Ford Community College 23
ITT Technical Institute (all campuses) 15
Kalamazoo Valley Community College 10
Lake Michigan College 5
Macomb Community College 24
Mid Michigan Community College 2
Monroe County Community College 2
Mott Community College 9
Muskegon Community College 2
Northwestern Michigan College 4
Oakland Community College 21
Schoolcraft College 16
Siena Heights University 2 1
Southwestern Michigan College 6
St Clair County Community College 4
University of Michigan‐Dearborn 20
University of Phoenix‐Detroit Campus 2
Washtenaw Community College 5
Wayne County Community College District 23
Source: Integrated Postsecondary Education Data System (as reported by institutions)
Computer Information Systems 147, 149 and 150Data Packet for Program Review, 2014‐2015
CIP 11.1003 Information Security Numbers of Degrees/Certificates Awarded at Other MI Institutions
CIP 11.1003, Number of Completions 2012‐2013, by Award Level
Award Level
Institution Name
Associate’s Degree
Bachelor’s Degree
Master’s Degree
Baker College (all campuses) 11 124
Davenport University 6 41 26
Delta College 4
Ferris State University 12
Henry Ford Community College 11
ITT Technical Institute (all campuses) 88
Lake Superior State University 1
Macomb Community College 9
Oakland Community College 26
University of Detroit Mercy 9
University of Phoenix‐Detroit Campus 6
Walsh College of Accountancy and Business Administration
24
Washtenaw Community College 11
Source: Integrated Postsecondary Education Data System (as reported by institutions)
Web Design and Technical SupportData Packet for Program Review, 2014‐2015
VI. Definitions
A. Enrollment‐ All Students: Fall count of all students who have selected this academic
program code by mid‐October.
B. Enrollment‐ Demographics of Students in Program: Enrollment‐ All Students broken
down by listed sub‐categories.
C. Enrollment‐ New Students (FTIACs): Fall count of new degree‐seeking students who are
attending college for the first time and who have selected this academic program code by
mid‐October.
D. Student Progress: This is “reverse‐looking,” i.e. of those enrolled during the year, how
many graduated or transferred out during the year, or are still enrolled in the next fall
term.
E. Number of Graduates, by Year: Number of students who graduated in the academic
program plan code in that academic year.
F. Course Data‐ Historical Course Enrollment and Success: Count of students enrolled in
the course for the academic year. Percentage of students who earned A through C‐ and
percentage of students who withdrew from the course (W) for the academic year.
G. Demographic Detail, Selected Courses, Most Recent Term (AtD categories)—Course
Success Rates (A‐C‐) broken out by Race/Ethnicity, Gender, Full‐time/Part‐time, and Pell
Grant recipient/No Pell.
Web Design and Technical SupportData Packet for Program Review, 2014‐2015
Data Packet for Academic Program Review
160 – Web Design/Development AAAS (CIP 11.0801)
161 and 163 – Web Technical Support AAAS and Certificate (CIP 11.1004)
Web Design and Technical SupportData Packet for Program Review, 2014‐2015
Table of Contents
I. Program Enrollment and Student Progress A. Enrollment 1. All Students 2. Demographics of Students Enrolled in Program 3. New Students (First Time in Any College) B. Student Progress C. Number of Graduates
II. Course Data A. Course Enrollment and Success 1. Summary III. Perkins Core Indicators
IV. Employment A. Graduate Employment Rates B. Regional Employment Forecasts
V. Completions at Transfer and Other Two‐Year Schools VI. Definitions
Web Design and Technical SupportData Packet for Program Review, 2014‐2015
I. Program Enrollment and Student Progress
A. Enrollment
1. All Students
Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
160 Web Design and Development 58 63 70 49 43
161 Web Technical Support AAAS 8 5 3 7 3
163 Web Technical Support Certificate 2 6 2 1 5
Total Workforce Development
7,530 7,202 7,094 6,876 6,761
2. Demographics of Students in Program, Fall 2010 to Fall 2014 160 Web Design and Development
2010 2011 2012 2013 2014 % Female 40% 44% 34% 39% 33% % Male 60% 56% 66% 61% 67%
% Fulltime 53% 44% 39% 35% 23% % Parttime 47% 56% 61% 65% 77%
Average Age 28 28 27 26 28
% American Indian 0% 0% 0% 0% 0% % Asian 5% 0% 0% 0% 5% % Black 5% 6% 11% 12% 14% % Hispanic 7% 5% 7% 4% 11% % White 79% 71% 70% 73% 65% % Unknown 3% 17% 11% 10% 5%
161 Web Technical Support AAAS
2010 2011 2012 2013 2014% Female 38% 40% 33% 29% 67% % Male 63% 60% 67% 71% 33%
% Fulltime 0% 60% 33% 43% 0% % Parttime 100% 40% 67% 57% 100%
Average Age 31 32 37 31 37
% American Indian 0% 0% 0% 0% 0% % Asian 0% 0% 0% 0% 0% % Black 38% 20% 33% 43% 67% % Hispanic 13% 0% 0% 14% 0% % White 50% 40% 0% 29% 33% % Unknown 0% 40% 67% 14% 0%
Web Design and Technical SupportData Packet for Program Review, 2014‐2015
163 Web Technical Support Certificate
2010 2011 2012 2013 2014 % Female 50% 33% 50% 0% 0% % Male 50% 67% 50% 100% 100%
% Fulltime 0% 50% 0% 0% 40% % Parttime 100% 50% 100% 100% 60%
Average Age 29 29 31 37 29
% American Indian 0% 0% 0% 0% 0% % Asian 0% 17% 0% 0% 0% % Black 0% 0% 0% 0% 20% % Hispanic 50% 0% 0% 0% 20% % White 50% 83% 100% 100% 60% % Unknown 0% 0% 0% 0% 0%
3. New Students (First Time in Any College)
New Student Enrollment by Program, Fall 2010 to Fall 2014
Plan
Description
2010 2011 2012
2013
2014
160 Web Design and Development 13 13 15 6 4
161 Web Technical Support AAAS 1 3 0 0 0
163 Web Technical Support Certificate 0 0 0 0 2
Total Workforce Development 1,273 1,198 1,170 1,100 1,042
B. Student Progress* Plan Code
Description
N Students
Graduated
Graduated/ Transfered Transfered
Still Here
Left Ed
Grad/Transfer/ Still Here
160
Web Design and Development
61
3 2 3 30
23
62%
161
Web Technical Support AAAS
7
1 0 0 2
4
43%
163
Web Technical Support Certificate
1
0 0 0 1
0
100%
Total Workforce Development 9,702 528 100 1,091 4,132 3,851 60%
* One‐year progress measure; i.e., the fall 2014 status of students who were enrolled in the program in the 2013‐ 2014 academic year.
C. Number of Graduates, by Year
Academic Year
Plan
Description
2009- 2010
2010- 2011
2011- 2012
2012- 2013
2013- 2014
160 Web Design and Development 3 4 8 10 6
161 Web Technical Support AAAS 2 1 0 1 0
163 Web Technical Support Certificate 0 1 0 2 1
Total Workforce Development 785 852 769 799 786
II. Course Data
A. Historical Course Enrollment and Success (Earned Grades* by Course, by Year)
1. Summary
Course
2010 ‐ 2011 2011‐2012 2012‐2013 2013‐2014
Enroll‐ ment
A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
Enroll‐ ment A to C‐
With‐ drew
CO 105 477 72% 9% 448 74% 10% 382 77% 7% 306 73% 4%
CO 116 566 66% 21% 515 72% 19% 515 71% 14% 495 65% 11%
CO 120 226 76% 16% 197 74% 21% 159 77% 19% 123 83% 2%
CO 117 114 65% 32% 114 65% 30% 134 60% 31% 172 56% 25%
CO 146 105 75% 10% 177 59% 19% 172 66% 22% 97 67% 12%
CO 148 267 56% 29% 214 50% 32% 187 55% 28% 115 57% 11%
CO 152 178 79% 12% 153 76% 8% 166 70% 23% 137 73% 10%
CO 168 171 53% 23% 124 50% 25% 102 55% 30% 31 45% 23%
CO 170 90 58% 26% 94 85% 2% 91 77% 8% 69 75% 7%
CO 171 93 72% 27% 95 79% 15% 93 78% 9% 115 63% 12%
CO 212 105 90% 5% 101 89% 5% 94 87% 5% 90 77% 7%
CO 230 142 62% 16% 144 84% 8% 178 84% 16% 183 89% 2%
CO 241 34 65% 6% 44 84% 9% 55 85% 13% 29 55% 10%
CO 246 9 89% 0% 14 93% 7% 22 68% 32% 21 76% 5%
CO 247 24 92% 8% 22 86% 14% 16 94% 6% 19 74% 16%
CO 252 55 76% 5% 41 93% 7% 38 87% 13% 46 67% 4%
CO 268 30 80% 13% 52 77% 15% 28 75% 18% 30 93% 0%
Total GRCC 72% 13% 72% 12% 74% 11% 74% 8%
*Does not include I (Incomplete), D or E
III. Perkins Data
Web Developer/Design, CERT ‐160/162
CORE INDICATOR
2011‐2012 2012‐2013 2013‐2014
State Goal GRCC
Program State Goal
GRCC
Program
State
Goal
GRCC
Program
1P1: % of CTE concentrators who passed
technical skill assessments that are
aligned with industry‐recognized
standards, if available and appropriate,
during the reporting year (that can be
identified)
91.08% N/A 92% N/A 92% N/A
2P1: % of CTE concentrators who
received an industry‐recognized
credential, a certificate, or a degree
during the reporting year.
26.93% 41.67% 29% 25.00% 30% 20%
3P1: % of CTE concentrators who
remained enrolled in their original
postsecondary institution or
transferred to another 2‐ or 4‐year
postsecondary institution during the
reporting year and who were enrolled
in postsecondary education in the fall
of the previous reporting year.
70.00% 68.25% 71% 75.00% 71% 66%
4P1: % of CTE concentrators who
were placed or retained in
employment military service or
apprenticeship programs in the 2nd
quarter following the program year in
which they left postsecondary
education (i.e., unduplicated
placement status for CTE
concentrators who graduated by June
30, 2011 would be assessed between
October 1, 2011 and December 31,
2011).
70.00% 0.00% 71% 0.00% 84% 0%
5P1: % of CTE participants from
underrepresented gender groups who
participated in a program that leads to
employment in nontraditional fields
during the reporting year.
23.62% N/A 23.70% N/A 24% N/A
5P2: % of CTE concentrators from
underrepresented gender groups who
completed a program that leads to
employment in nontraditional fields
during the reporting year.
20.65% N/A 20.70% N/A 21% N/A
Note: Shaded cells indicate that state goal was not reached by this program.
Web Developer/Technical ‐161/163
CORE INDICATOR
2011‐2012 2012‐2013 2013‐2014
State
Goal
GRCC
Program
State
Goal
GRCC
Program
State
Goal
GRCC
Program
1P1: % of CTE concentrators who passed
technical skill assessments that are aligned
with industry‐recognized standards, if
available and appropriate, during the
reporting year (that can be identified)
91% N/A 92% N/A 92% N/A
2P1: % of CTE concentrators who
received an industry‐recognized
credential, a certificate, or a degree
during the reporting year.
27% 0% 29% 100% 30% 0%
3P1: % of CTE concentrators who
remained enrolled in their original
postsecondary institution or transferred
to another 2‐ or 4‐year postsecondary
institution during the reporting year and
who were enrolled in postsecondary
education in the fall of the previous
reporting year.
70% 71% 71% 80% 71% 100%
4P1: % of CTE concentrators who were
placed or retained in employment
military service or apprenticeship
programs in the 2nd quarter following
the program year in which they left
postsecondary education (i.e.,
unduplicated placement status for CTE
concentrators who graduated by June
30, 2011 would be assessed between
October 1, 2011 and December 31,
2011).
70% 100% 71% 0% 84% 100%
5P1: % of CTE participants from
underrepresented gender groups who
participated in a program that leads to
24% N/A 24% N/A 24% N/A
employment in nontraditional fields
during the reporting year.
5P2: % of CTE concentrators from
underrepresented gender groups who
completed a program that leads to
employment in nontraditional fields
during the reporting year.
21% N/A 21% N/A 21% N/A
Note: Shaded cells indicate that state goal was not reached by this program.
A. Graduate Employment Rates
IV. Employment
(From the survey mailed to alumni. The question asks for the graduates’ status in October following the academic year in which they graduated. )
Plan 160 (Web Design/Development AAAS)
2009-2010 2010-2011 2011-2012 2012-2013 Response rate* 0 0 2/8 = 25% 1/10 = 10%
Employed in a job related to the program taken at GRCC
n/a n/a 1/2 = 50% 0/1 = 0%
Continuing education and EMPLOYED in a job related to the program taken at GRCC
n/a n/a 0/2 = 0% 0/1 = 0%
Plan 161 (Web Technical Support AAAS)
2009-2010 2010-2011 2011-2012 2012-2013 Response rate 0 0 n/a 0
Employed in a job related to the program taken at GRCC
n/a n/a n/a n/a
Continuing education and EMPLOYED in a job related to the program taken at GRCC
n/a n/a n/a n/a
Plan 163 (Web Technical Support Certificate) 2009-2010 2010-2011 2011-2012 2012-2013
Response rate n/a 0 n/a 0
Employed in a job related to the program taken at GRCC
n/a n/a n/a n/a
Continuing education and EMPLOYED in a job related to the program taken at GRCC
n/a n/a n/a n/a
*Number of survey respondents/Number of surveys mailed
Web Design and Technical Support Data Packet for Program Review, 2014‐2015
Allegan Barry Ionia Kent Lake Mason Mecosta Montcalm MuskegonNewaygo Oceana Osceola Ottawa
B. Regional Employment Forecasts Includes the following counties:
SOC
Description
2013 Jobs
2014 Jobs
2018 Jobs
2013 - 2018
Change
2013 - 2018 % Change
Annual Openings
Median Hourly Earnings
15-1134
Web Developers
482
502 554 72 15% 23 $23.81
SOC Hourly
Earnings Range
Average Monthly
Postings^
Average Monthly Hires^
Annual # of Job
Postings!
Regional Completions
(2013)
Typical Entry Level Education
Age 55-65+
Age 55-65+ % of Occupation
15-1134 $15.47 - $36.36
73
56 125 215 Associate's degree
32 6%
EMSI, Analyst 2014 ^EMSI, Job Postings Analytics 2014
! Burning Glass, Labor Insights Jobs, 2014
! The number of annual job posting was reduced by 20% to compensate for duplicate ads
Web Design and Technical Support Data Packet for Program Review, 2014‐2015
V. Completions, Comparisons
CIP 11.0801 Web Design/Development Numbers of Degrees/Certificates Awarded at Other MI Institutions
CIP 11.0801, Number of Completions 2012‐2013, by Award Level
Award Level
Institution Name
Associate’s Degree
Bachelor’s Degree
Baker College Center for Graduate Studies 21
DeVry University 1
International Academy of Design and Technology‐Troy 3
Jackson College 3
Lansing Community College 3
Monroe County Community College 2
Mott Community College 3
Schoolcraft College 4
The Art Institute of Michigan 4 5
Washtenaw Community College 6
Source: Integrated Postsecondary Education Data System (as reported by institutions)
Web Design and Technical Support Data Packet for Program Review, 2014‐2015
VI. Definitions
A. Enrollment‐ All Students: Fall count of all students who have selected this academic
program code by mid‐October.
B. Enrollment‐ Demographics of Students in Program: Enrollment‐ All Students broken
down by listed sub‐categories.
C. Enrollment‐ New Students (FTIACs): Fall count of new degree‐seeking students who are
attending college for the first time and who have selected this academic program code by
mid‐October.
D. Student Progress: This is “reverse‐looking,” i.e. of those enrolled during the year, how
many graduated or transferred out during the year, or are still enrolled in the next fall
term.
E. Number of Graduates, by Year: Number of students who graduated in the academic
program plan code in that academic year.
F. Course Data‐ Historical Course Enrollment and Success: Count of students enrolled in the
course for the academic year. Percentage of students who earned A through C‐ and
percentage of students who withdrew from the course (W) for the academic year.
G. Demographic Detail, Selected Courses, Most Recent Term (AtD categories)—Course
Success Rates (A‐C‐) broken out by Race/Ethnicity, Gender, Full‐time/Part‐time, and Pell
Grant recipient/No Pell.
Web Design and Technical Support Data Packet for Program Review, 2014‐2015