employee satisfaction qs+-master new

8/6/2019 Employee Satisfaction Qs+-Master New

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Employee Satisfaction 1

Employee Satisfaction Survey

Company Name: PANASONIC ENERGY INIDA COMPANY LIMITED

Department: Qualification:Designation:No. Of Years of Service: Age:

The level of satisfaction is rated at a 1-5 scale:Employee can apply in box based on rating mention as:

Strongly Agree - 5 Agree - 4 Neutral - 3 Disagree - 2 Strongly Disagree - 1

S.N. Statement Ratings5 4 3 2 1

A1 COMPANY CULTURE

1

2

3 Employees are encouraged to suggest new ideas about their work.

4

5

A2 COMPANY POLICY AND ACTIVITIES

6

7

8

9

Please take a few minutes to complete this survey. You are the person who can give us fair guidance without anybias. Based on your personal experience in this organisation, please fill this form to help us building our

organization much better & professional. Share your views by putting a " " mark in the boxes againsteach question.

The top management of this organization makes effort to identifyand utilize the potential of the emloyee.

Top Management shows genuine interest in the well being of allemployees and even support them during personal emergencies.

Weaknesses of employees are communicated to them ina non-threatening way.

In this organization, difference of opinion with seniors is takenpositively.

Employees are encourage to participate in making decision whichaffect their work.

The company provides excellent benefits and welfare facilitiesfor the employees and their families.

Delegation of authority to encourage juniors to develop handlinghigher responsibilities is quite common here.

People lacking competence in doing their jobs are helped toacquire competence rather than being left unattended.


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10


A3 WORK PLACE AND ENVIRONMENT

1112 I believe that the work atmosphere is friendly.13 I feel I can trust what company tells me.14 I am encouraged to experiment and try out new / creative ideas.15 My working environment is satisfactory.

A4 COMMUNICATION

16

17

18

1920 I am satisfied with communications generally.

A5 TRAINING AND DEVELOPMENT

21

22

2324 Company provides as much initial training as needed.25 Employee take training seriously and learned.

A6 PERFORMANCE APPRAISAL

26

27

28

Management takes sincere efforts to identify and utilizeemployees full potential.

The psychological climate in this organisation is very conduciveto any employee interested in developing himself by acquiringnew knowledge & skills.

Management communicates its goals & strategies effectively to

its employees.

I get all information about the events and affairs of the companywhich have an effect on my work.

I am kept informed about the activities that go on in myorganization.

I have a good understanding about the companys various benefitplans/schemes.

We have good Training & Development infrastructure andfacilities.

I have received all the training I need to effectively carry out myjob.

Every employee is given a fair chance, by the head of theconcerned department to attend the workshops and trainingprograms.

Performance appraisal reports in our organisation arebased on objective assessment and adequate information.

My performance for every year is reviewed and discussed withme.

The management periodically provides feedback on the good andthe bad aspects of an employees work and where he/she mustimprove, by way of performance appraisal.


3/35


29 I feel my services are well recognized.30 My appraisal helps me in planning for the future.


A7 COMPENSATION

31

32

3334 All the allowances and advances are provided on time.35 Individual initiative is encouraged in the Company.

A8 MANAGER/SUPERVISOR CO-OPERATION

36

37

38 My Manager/Supervisor encourages my development..

3940 My manager always treats me with respect.

A9 JOB SATISFACTION41 I am trusted to do my job.42 I am provided adequate facilities to do my job.

4344 I feel totally secure in this job.

45

A10 OPPORTUNITY FOR PROMOTION / CAREER PROSPECTUS

46 I have opportunities for advancement in my current organization.

47

4849 My present work will help me grow in my career.

I agree that the Companys compensation package matchessimilar organizations in the industry.

I feel, I am paid fairly considering my qualification, experience,and responsibilities.

I am rewarded fairly considering my dedications and performanceon the job given to me.

My Manager/Supervisor communicate my weaknesses and helpme in overcoming them.

My Manager/Supervisor gives appreciation to good work done byme promply.

My Manager guides me and prepare me for futureresponsibilities.

I am clearly informed about what exactly is expected of meregarding my work.

My job is a good use and application of my skills, experience andqualifications.

I have access to opportunities in different areas within myorganization.

I am happy with the formal career planning that happens in myworkplace.


4/35


50 If I do good work, I can count on career growth in the Company.

51 Overall, I am satisfied with the Company.


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AREAA1 A2 A3 A4 A5 A6 A7 A8 A9 A10 AVERAGE

TOTAL RESPONDENT 3.94 4.00 4.20 4.06 3.79 3.82 3.62 3.83 4.03 3.83 3.91DEPARTMENT

MALE 3.94 4.03 4.16 4.05 3.82 3.87 3.80 3.87 4.10 3.91 3.96FEMALE 3.96 4.03 4.16 4.05 3.82 3.87 3.80 3.87 4.10 3.91 3.96

AVERAGE (ESI) 3.95 4.03 4.16 4.05 3.82 3.87 3.80 3.87 4.10 3.91 3.96

DESGINATIONTOP MANAGEMENT 4.35 4.70 4.60 4.30 3.95 4.20 3.30 4.10 4.55 4.65 4.27

MIDDLE MANAGEMENT 4.06 4.08 4.18 4.09 3.93 3.89 3.68 3.84 4.10 3.90 3.97

LOWER MANAGEMENT 3.78 3.81 4.11 3.93 3.64 3.70 3.62 3.69 3.87 3.63 3.78

AVERAGE (ESI) 4.06 4.19 4.30 4.11 3.84 3.93 3.53 3.87 4.18 4.06 4.01

QUALIFICATIONPOST GRADUATE 4.06 4.14 4.38 4.30 3.83 4.08 3.42 4.11 4.24 4.02 4.06

GRADUATE 3.89 3.92 4.11 3.92 3.74 3.67 3.69 3.64 3.87 3.65 3.81

AVERAGE (ESI) 3.97 4.03 4.24 4.11 3.79 3.87 3.56 3.87 4.06 3.84 3.93AGE

20 - 30 Yr 3.61 3.62 4.01 3.82 3.48 3.55 3.55 3.62 3.92 3.40 3.66

31 - 40 Yr 4.10 4.14 4.33 4.17 3.93 3.89 3.63 3.92 4.06 4.00 4.02

Above 40 Yr 4.25 4.48 4.30 4.30 4.10 4.33 3.75 4.08 4.20 4.30 4.21

AVERAGE (ESI) 3.99 4.08 4.21 4.10 3.84 3.92 3.64 3.87 4.06 3.90 3.96

NO. OF Yrs of ServiceBelow 5 Years 3.73 3.69 4.05 3.93 3.47 3.51 3.44 3.51 3.71 3.53 3.66

5-10 Years 3.72 3.84 4.14 3.92 3.73 3.87 3.78 3.78 4.09 3.67 3.85


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Above 10 Years 4.24 4.29 4.33 4.25 4.00 3.94 3.58 4.05 4.14 4.10 4.09

AVERAGE (ESI) 3.90 3.94 4.18 4.03 3.74 3.77 3.60 3.78 3.98 3.77 3.87

AVERAGE (ESI) 3.96 4.03 4.21 4.07 3.80 3.84 3.62 3.85 4.05 3.84 3.93

A1 COMPANY CULTUREA2 COMPANY POLICY AND ACTIVITIESA3 WORK PLACE AND ENVIRONMENT

A4 COMMUNICATIONA5 TRAINING AND DEVELOPMENTA6 PERFORMANCE APPRAISALA7 COMPENSATIONA8 MANAGER/SUPERVISOR CO-OPERATIONA9 JOB SATISFACTIONA10 OPPORTUNITY FOR PROMOTION / CAREER PROSPECTUS

DEPARTMENT Exe Sr.Exe Manger TotalHRD AND PERSONAL 3 2 2 1 1 9

MARKETING 3 2 1 2 1 9

FINANCE / ACCOUNT 4 1 1 1 1 8

PRODUCTION 3 0 3 2 0 8

IT 1 0 2 1 0 4

STORE AND DISPATCH 2 1 1 2 0 6

MAINTENANCE 2 1 1 1 1 6TOTAL 18 7 11 10 4 50

Asst.

Mgr

Top

Mgr


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A1 A2 A3 A4 A5 A6 A7 A8 A9 A10

3.40

3.50

3.60

3.70

3.80

3.90

4.00

4.10

4.20

4.30

MEAN FACTORWISE

Row 10

Row 15

Row 19

Row 24

Row 29

MEAN

4.00

4.10

4.20

4.30

3.964.03

4.21

4.07 4.05

COMBINED MEAN VALUE OF FACTORS


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3.30

3.40

3.50

3.60

3.70

3.80

3.903.80

3.84

3.62

3.85 3.84

3.96 4.03 4.21 4.07 3.80 3.84 3.62 3.85 4.05 3.84

FACTORS

MEAN


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TOTAL RESPONDENT 3.94 4.00 4.20 4.06 3.79 3.82 3.62 3.83 4.03 3.83 3.91GENDER

MALE 3.94 4.03 4.16 4.05 3.82 3.87 3.80 3.87 4.10 3.91 3.96FEMALE 3.96 3.87 4.38 4.07 3.62 3.60 2.82 3.67 3.73 3.44 3.72

AVERAGE (ESI) 3.95 3.95 4.27 4.06 3.72 3.73 3.31 3.77 3.92 3.68 3.84

A1 COMPANY CULTUREA2 COMPANY POLICY AND ACTIVITIESA3 WORK PLACE AND ENVIRONMENTA4 COMMUNICATIONA5 TRAINING AND DEVELOPMENTA6 PERFORMANCE APPRAISALA7 COMPENSATION

A8 MANAGER/SUPERVISOR CO-OPERATIONA9 JOB SATISFACTIONA10 OPPORTUNITY FOR PROMOTION / CAREER PROSPECTUS

GENDER MALE TOTAL41 9 50

FEMALE


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1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.503.95 3.95

4.274.06

3.72 3.73

3.31

3.77 3.92 3.68

MEAN FACTORWISE (GENDER)

3.95

3.95

4.27

4.06

3.72

3.73

MEAN

A1 A2 A3 A4 A5 A6 A7 A8 A9 A10

2.50

3.00

3.50

4.00

4.50

MEAN (GENDER)

Row 8

Row 9

MEA

N


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0.00

.

.

3.77

3.92

3.68 FACTORS


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TOTAL RESPONDENT 3.94 3.99 4.20 4.06 3.79 3.82 3.62 3.83 4.02 3.82 3.91DESGINATION

TOP MANAGEMENT 4.35 4.70 4.60 4.30 3.95 4.20 3.30 4.10 4.55 4.65 4.27MIDDLE MANAGEMENT 4.06 4.08 4.18 4.09 3.93 3.89 3.68 3.84 4.10 3.90 3.97

LOWER MANAGEMENT 3.78 3.81 4.11 3.93 3.64 3.70 3.62 3.69 3.87 3.63 3.78

AVERAGE (ESI) 4.06 4.19 4.30 4.11 3.84 3.93 3.53 3.87 4.18 4.06 4.01

A1 COMPANY CULTUREA2 COMPANY POLICY AND ACTIVITIESA3 WORK PLACE AND ENVIRONMENTA4 COMMUNICATIONA5 TRAINING AND DEVELOPMENTA6 PERFORMANCE APPRAISAL

A7 COMPENSATIONA8 MANAGER/SUPERVISOR CO-OPERATIONA9 JOB SATISFACTIONA10 OPPORTUNITY FOR PROMOTION / CAREER PROSPECTUS

DESIGNATION HR MKTG ACCT PROD IT STORE MAIN. TOTALTOP MANAGEMENT 1 1 1 0 0 0 1 4 8 4


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MANAGER 1 2 1 2 1 2 1 10 20ASST. MANAGER 2 1 1 3 2 1 1 11 22 21SENIOR EXECUTIVE 2 2 1 0 0 1 1 7 14 25EXECUTIVE 3 3 4 3 1 2 2 18 36

TOTAL 9 9 8 8 4 6 6 50

TOPMANAGEMENT 4 8

MIDDLE MANAGEMENT 21 42

LOWER MANAGEMENT 25 50

A1 A2 A3 A4 A5 A6 A7 A8 A9 A10

3.20

3.40

3.603.80

4.00

4.20

4.40

4.60

4.80

MEAN (DESIGNATION)

Row 8 Row 9 Row 10

MEAN


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0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00

4.06 4.194.30

4.113.84 3.93

3.533.87

4.18 4.06

MEAN FACTORWISE (DESIGNATION)

4.06

4.19

4.304.11

3.84

3.93

3.53

3.87

4.18

4.06 FACTORS

MEAN

3.50

3.60

3.70

3.80

3.90

4.004.10

4.20

4.30

4.404.27

3.97

3.78

AVERAGE ESI (DESIGNATION)

4.27 3.97 3.78

ESI


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TOTAL RESPONDENT 3.95 4.00 4.20 4.06 3.77 3.82 3.60 3.81 4.00 3.78 3.90QUALIFICATION

POST GRADUATE 4.06 4.14 4.38 4.30 3.83 4.08 3.42 4.11 4.24 4.02 4.06GRADUATE 3.89 3.92 4.11 3.92 3.74 3.67 3.69 3.64 3.87 3.65 3.81

AVERAGE (ESI) 3.97 4.03 4.24 4.11 3.79 3.87 3.56 3.87 4.06 3.84 3.93

A1 COMPANY CULTUREA2 COMPANY POLICY AND ACTIVITIESA3 WORK PLACE AND ENVIRONMENTA4 COMMUNICATIONA5 TRAINING AND DEVELOPMENTA6 PERFORMANCE APPRAISALA7 COMPENSATION


QUALIFICATION HR MKTG ACCT PROD IT STORE MAIN. TOTALPOST GRADUATE 8 6 2 0 2 0 18 36


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ENGINEER(BE) 1 4 1 1 4 11 22ENGINEER(DIPLOMA) 4 1 2 2 9 18COMMERCE / ARTS 1 2 6 0 0 3 12 24

TOTAL 9 9 8 8 4 6 6 50

POST GR

ENGR

DIP

COM

POST

GREN

GR

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00

ESI QUALIFICATIONWIDE

Column C

Column D

Column E

Column F

Column G

Column H

Column I

Column J

Column K

Column L

ESI

4.00

4.20

4.40

ESI COMPARISION (QUALIFICATION)


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3.65

3.70

3.75

3.80

3.85

3.90

3.95

4.00

4.05

4.10 4.06

3.81

AVERAGE ESI (QUALIFICATION)

4.06 3.81

QUALIFICATION

ESI

4.20

4.404.24

4.11

AVERAGE ESI AREAWISE (QUALIFICATION)

A1 A2 A3 A4 A5 A6 A7 A8 A9 A10

3.20

3.40

3.60

3.80

Row 8 Row 9

ESI


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3.20

3.40

3.60

3.80

4.00 3.974.03

3.793.87

3.56

3.87

.

3.84

3.97

4.03

4.24

4.11

3.79

3.87

3.56

3.87

4.06

3.84 AREA

ESI

POST GRADUATE 3

ENGINEER(BE) 22%

ENGINEER(DIPLOMA) 18%

COMMERCE / ARTS 24%

QUALIFICATION


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TOTAL RESPONDENT 3.94 4.00 4.20 4.06 3.79 3.82 3.62 3.83 4.03 3.82 3.91NO. OF Yrs of Service

Below 5 Years 3.73 3.69 4.05 3.93 3.47 3.51 3.44 3.51 3.71 3.53 3.665-10 Years 3.72 3.84 4.14 3.92 3.73 3.87 3.78 3.78 4.09 3.67 3.85

Above 10 Years 4.24 4.29 4.33 4.25 4.00 3.94 3.58 4.05 4.14 4.10 4.09

AVERAGE (ESI) 3.90 3.94 4.18 4.03 3.74 3.77 3.60 3.78 3.98 3.77 3.87


A7 COMPENSATIONA8 MANAGER/SUPERVISOR CO-OPERATIONA9 JOB SATISFACTIONA10 OPPORTUNITY FOR PROMOTION / CAREER PROSPECTUS

NO OF Yrs OF SERVICE HR MKTG ACCT PROD IT STORE MAIN. TOTAL

13 - 16 Yr 2 1 1 1 1 1 7 13-16Yr


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09 - 12 Yr 2 2 2 2 1 4 1 14 09-12Yr

05 - 08 Yr 2 1 6 5 1 3 18 05-08Yr

00 - 04 Yr 3 5 2 1 11 00-04YrTOTAL 9 9 8 8 4 6 6 50

13-16Yr

09-12Yr

05-08Yr

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00

ESI NO OF YRS IN COMPANYWIDE

Column C

Column D

Column E

Column F

Column GColumn H

Column I

Column J

Column K

Column L

ESI

4.40

ESI COMPARISION (YEARS OF SERVICE)


22/35


3.40

3.50

3.60

3.70

3.80

3.90

4.00

4.10

4.20

3.66

3.85

4.09

AVERAGE ESI (YEARS OF SERVICE)

3.66

3.85

4.09 NO OF YRS OF SERVICE

ES

I

4.30

AVERAGE ESI AREAWISE (YEARS OF SERVICE)

A1 A2 A3 A4 A5 A6 A7 A8 A9 A10

3.20

3.40

3.60

3.80

4.00

4.20

Row 8 Row 9 Row 10

ESI


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3.30

3.40

3.50

3.603.70

3.80

3.90

4.00

4.10

4.20

3.903.94

.

4.03

3.743.77

3.60

3.78

3.98

3.77

3.90

3.94

4.18

4.033.74

3.77

3.60

3.78

3.98

3.77 AREA

ESI

13 - 16 Yr

09 - 12 Yr

05 - 08 Yr

00 - 04 Yr

0 2 4 6 8 10 12 14 16 18 20

7

14

18

11

NO OF OF YRS OF SERVICE

NO. OF EMPLOYEE

YRSOFSERVICE


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TOTAL RESPONDENT 3.94 4.00 4.20 4.06 3.79 3.83 3.62 3.83 4.03 3.82 3.91AGE

20 - 30 Yr 3.61 3.62 4.01 3.82 3.48 3.55 3.55 3.62 3.92 3.40 3.6631 - 40 Yr 4.10 4.14 4.33 4.17 3.93 3.89 3.63 3.92 4.06 4.00 4.02

Above 40 Yr 4.25 4.48 4.30 4.30 4.10 4.33 3.75 4.08 4.20 4.30 4.21

AVERAGE (ESI) 3.99 4.08 4.21 4.10 3.84 3.92 3.64 3.87 4.06 3.90 3.96



EMPLOYEE AGE HR MKTG ACCT PROD IT STORE MAIN. TOTAL

41 -45 Yr 2 2 1 1 2 8 41-45Yr


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36 - 40 Yr 2 2 3 2 2 1 3 15 36-40 Yr

31 - 35 Yr 3 1 2 1 1 8 31-35 Yr

26 - 30 Yr 1 2 3 2 3 1 12 26-30 Yr

20 - 25 Yr 1 3 1 1 1 7 20-25 YrTOTAL 9 9 8 8 4 6 6 50

41-45Y

r

36-40Yr

31-35Yr

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

5.00

ESI AGEWIDE

Column C

Column D

Column EColumn F

Column G

Column H

Column I

Column J

Column K

Column L

ESI


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3.30

3.40

3.50

3.60

3.70

3.80

3.90

4.00

4.10

4.20

4.30

3.66

4.02

4.21

AVERAGE ESI (EMPLOYEE AGE)

3.66

4.02

4.21 EMPLOYEE AGE

ESI

A1 A2 A3 A4 A5 A6 A7 A8 A9 A10

3.00

3.20

3.40

3.60

3.80

4.00

4.20

4.40

4.60

Row 8 Row 9 Row 10

ESI


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3.30

3.40

3.50

3.60

3.70

3.803.90

4.00

4.10

4.20

4.30

3.99

4.08

4.21

4.10

3.84

3.92

3.64

3.87

4.06

3.90

AVERAGE ESI AREAWISE (EMPLOYEE AGE)

3.99

4.084.21

4.10

3.84

3.92

3.64

3.87

4.06

3.90 AREA

ESI

41 -45 Yr

36 - 40 Yr

31 - 35 Yr

26 - 30 Yr

20 - 25 Yr

0 2 4 6 8 10 12 14 16

8

15

8

12

7

EMPLOYEE AGE

NO. OF EMPLOYEE


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GENDERGender Frequency Percentage

MALE41 82

FEMALE

9 18

Total 50 100

EMPLOYEE AGE

Employee Age Frequency Percentage

20 30 Yr 19 38

31 40 23 46

Above 40 Yrs 8 16

Total 50 100

MALE

FEMALE

0

10

20

30

40

50

60

70

80

90

GENDER

Percentage

0

10

20

30

40

50

60

70

Pecentage

50

EMPOYEE AGE

45


29/35

DESIGNATIONDesignation Frequency Percentage

4 8

21 42

25 50

Total 50 100

TOPMANAGEMENT

MIDDLEMANAGEMENT

LOWERMANAGEMENT

20 30 Yr 31 40 Above 40 Yrs

0

5

10

1520

25

30

35

40

Perc

entage

0

5

10

15

20

25

30

35

Perc

entage

0

10

20

30

40

50

60

Percentage


30/35

QUALIFICATIONQualification Frequency Percentage

18 36

GRADUATE

32 64

Total 50 100

NO. OF YEARS OF SERVICE

Yrs of Service Frequency Percentage

Below 5 Yr 11 22

5 10 Yr 18 36

Above 10 Yr 21 42

Total 50 100

POSTGRADUATE

POST GRADUATE GRADUATE

QUALIFICATION

NO. OF YEARS IN SERVICE


31/35

Below 5 Yr 5 10 Yr Above 10 Yr

OP MANAGEMENTMIDDLE MANAGEMENT

LOWER MANAGEMENT

DESIGNATION


32/35

2 1

10 9

10 10

22 20

O E O E O E12 11.44 0.56 0.31 0.0274 2 1.76

9 9.36 -0.36 0.13 0.0138 10 9.24

5 5.2 -0.2 0.04 0.0077 10 11.00

8 8.8 -0.8 0.64 0.0727 1 1.60

8 7.2 0.8 0.64 0.0889 9 8.40

4 4 0 0 0.0000 10 10.00

2 1.76 0.24 0.06 0.0327 1 0.64

1 1.44 -0.44 0.19 0.1344 2 3.36

1 0.8 0.2 0.04 0.0500 5 4.00

0.4277

20 18 4 42 17 12

2 5 1 8 12 5

22 23 5 50 29 17

20 18.48 1.52 2.31 0.1250 17 18.56

2 3.52 -1.52 2.31 0.6564 12 10.44

18 19.32 -1.32 1.74 0.0902 12 10.88

5 3.68 1.32 1.74 0.4735 5 6.12

4 4.20 -0.2 0.04 0.0095 3 2.56

1 0.80 0.2 0.04 0.0500 1 1.44

1.4046

4 (36%) 6 (55%) 1 (9%) 11 9 (39%) 12 (52%)

10 (43%) 12 (52%) 1 (5%) 23 11 (61%) 6 (33%)

8 (50%) 6 (38%) 2 (12%) 16 5 (56%) 3 (33%)

22 24 4 50 25 21

4 4.84 -0.84 0.71 0.1458 9 11.50

10 10.12 -0.12 0.01 0.0014 11 9.00

8 7.04 0.96 0.92 0.1309 5 4.506 5.28 0.72 0.52 0.0982 12 9.66


33/35

12 11.04 0.96 0.92 0.0835 6 7.56

6 7.68 -1.68 2.82 0.3675 3 3.78

1 0.88 0.12 0.01 0.0164 2 1.84

1 1.84 -0.84 0.71 0.3835 1 1.44

2 1.28 0.72 0.52 0.4050 1 0.72

1.6321

22 15 4 41 9 6

3 3 3 9 10 12

25 18 7 50 4 3

22 20.50 1.5 2.25 0.1098 23 21

3 4.50 -1.5 2.25 0.5000

15 14.76 0.24 0.06 0.0039 9 8.74

3 3.24 -0.24 0.06 0.0178 10 10.58

4 5.74 -1.74 3.03 0.5275 4 3.683 1.26 1.74 3.03 2.4029 6 7.98

3.5617 12 9.66

3 3.36

4 2.28

1 2.76

1 0.96


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1 4

2 21

5 25

8 50

O E0.24 0.06 0.0327

0.76 0.58 0.0625

-1 1 0.0909

-0.6 0.36 0.2250

0.6 0.36 0.0429

0 0 0.0000

0.36 0.13 0.2025

-1.36 1.85 0.5505

1 1 0.2500

1.4570

3 32

1 18

4 50

-1.56 2.43 0.1311

1.56 2.43 0.2331

1.12 1.25 0.1153

-1.12 1.25 0.2050

0.44 0.19 0.0756

-0.44 0.19 0.1344

0.8946

2 (9%) 23 4 4 3 11

1 (6%) 18 11 6 1 18

1 (11%) 9 9 10 2 21

4 50 25 21 4 50

-2.5 6.25 0.5435 4 5.50 -1.5 2.25 0.4091

2 4 0.4444 11 9.00 2 4 0.4444

0.5 0.25 0.0556 9 10.50 -1.5 2.25 0.21432.34 5.48 0.5668 4 4.62 -0.62 0.38 0.0832


35/35

-1.56 2.43 0.3219 6 7.56 -1.56 2.43 0.3219

-0.78 0.61 0.1610 10 8.82 1.18 1.39 0.1579

0.16 0.03 0.0139 3 0.88 2.12 4.49 5.1073

-0.44 0.19 0.1344 1 1.44 -0.44 0.19 0.1344

0.28 0.08 0.1089 2 1.68 0.32 0.1 0.0610

2.3504 6.9335

4 19

1 23

1 8

6 50

0.26 0.07 0.0077

-0.58 0.34 0.0318

0.32 0.1 0.0278-1.98 3.92 0.4913

2.34 5.48 0.5668

-0.36 0.13 0.0386

1.72 2.96 1.2975

-1.76 3.1 1.1223

0.04 0 0.0017

3.5856

employee satisfaction qs+-master new

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