employee satisfaction pp02

8/3/2019 Employee Satisfaction Pp02

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A

PROJECT REPORT

ON

EMPLOYEE SATISFACTION SURVEY

INDEX


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Sr. No Title Page No

1 Acknowledgement 03

2 Employee Satisfaction Survey 04

3 Company Profile 05

4 Exclusive Summary 07

5 Objectives Of Survey 08

6 Research Methodology 09

7 Graphical Analysis of The Questionnaire 11

8 Areas To Improving 37

9 Questionnaire 38

10 Bibliography 41

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11 Spreadsheet 42

Employee Satisfaction Surveys

The most common purpose for surveying employees is satisfaction. Employee

satisfaction surveys deal with workplace issues, such as benefits, commitment to diversity,

and effective communications. The data from these surveys helps paint a portrait of employee

attitudes and opinions. These kinds of surveys are particularly useful after a company has

undergone some sort of change, such as a layoff, an acquisition, or a new department head.They also help employers isolate the root causes of persistent problems, such as low

productivity or high expenses.

Employee satisfaction surveys help employers measure and understand their

employees' attitude, opinions, motivation, and general satisfaction with their work

environment. Use employee satisfaction surveys to inform employee decision making,

benefits, work needs and more.

Employee satisfaction surveys provide valuable data that can ultimately save

your company money. Our employee satisfaction surveys can:

>> Measure employee satisfaction levels

>> Track changes in employee satisfaction over time

>> Improve overall satisfaction and retention

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COMPANY PROFILE

Teva Pharmaceutical Industries Ltd. Is a global pharmaceutical company specializing

in the development, production and marketing of generic and proprietary branded

pharmaceuticals as well as active pharmaceutical ingredients. Teva is among the top 20

pharmaceutical companies and among the largest generic pharmaceutical companies in the

world.

Teva of Israel, the world's largest generics company, made a quiet entry into the

Indian market some two-and-a-half years ago when it acquired JK Industries' pharmaceuticalsbusiness.

In the last one year, the company was reported to be in talks with some leading

Indian companies for an acquisition. What added grist to the rumour mills was its

appointment of DS Brar, the former Ranbaxy honcho, as its advisor in India.

The backbone of Teva Pharmaceutical Industries is its world-leading generic

pharmaceuticals business. Through subsidiary Teva Pharmaceuticals USA, the company

makes generic versions of brand-name antibiotics, heart drugs, heartburn medications, and

more -- in all about 300 generic products. Teva's US generic products include equivalents of

such blockbusters as antidepressant Prozac and cholesterol drug Mevacor.

The company, Israel's top drug maker, also develops and manufactures proprietary

drugs, including multiple sclerosis treatment Copaxone and Parkinson's disease treatment

Azilect. Its active pharmaceutical ingredients division makes drug components for Teva and

other pharmaceutical manufacturers.

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EXECUTIVE SUMMARY

The compiled report signifies level of employee satisfaction in TEVA API INDIA

LTD. Most of the employees are satisfied with this company.

Company has a very good image among its employees.

Most of the employees know companys strategy; they have confidence in its

leadership. Employees are satisfied with this company.

Most of the Employees are getting appropriate recognition for their contribution.

TEVA providing fair salary to its employees for their work.

Teva as an organization really has a very bright future because of its environment.

Organization is like a family where employees have to put share of responsibilities and work

in accordance with the organization goal.

As far as employer-employee relationship is concerned working in TEVA is very

satisfactory. People always get chance to show their talents and get recognized. Management

is quit approachable.

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OBJECTIVES OF SURVEY

o Measure job satisfaction of the employees of TEVA API INDIA LTD.

o To assess the general attitude of the employees towards TEVA API INDIA LTD.

o To assess the level of commitment across process and facilities.

o To analyze the strengths and weakness of TEVA as an organization

o To help the management of the company to know about the actions to be taken toincrease the level of satisfaction of the employees.

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RESEARCH METHODOLOGY

RESEARCH PROCESS

Different steps are to be followed in the research process and they are explained as below:

1. PROBLEM SOLVING

This is the basic step in the research process. It is well said, A problem well defined is half

solved here the problem is To analyze the attitudes of the employees regarding the variousbenefits provided to them by TEVA API INDIA LTD.

2. RESEARCH DESIGN

Once the problem is defined the next step is the Research Design. Research design is the

basic framework, which provides guidelines for the rest of the research process.

The research design for this project is descriptive research design as descriptive studies

attempt to obtain a complete and accurate description of this situation. So in this study full

description of the attitudes of the employees regarding the benefits provided to them will be

known so it is a descriptive study.

3. SAMPLING DESIGN

The sampling design used in this project is QUOTA SAMPLING, as the sample of the

employees for the survey were selected from the organization from different quotas as some

managers were intervened, some executives and few operators.

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4. POPULATION

The total element of the universe from which the sample is to be selected to be studied is

known as population. The populations of my research are the employees of TEVA API

INDIA LTD.

5. SAMPLE SIZE

The sample sizes for my project are 30 employees working in the organization,

DATA COLLECTION

Following are the sources for the collection of data:

Primary source

Secondary source

DATA COLLECTION METHODS

There are three main methods of data collection

Observation

Experimentation

Survey Direct interview method

I have selectedsurvey methodof data collection.

This is one of the common and widely used methods for primary data collection. We can

gather wide range of valuable information about the behavior of the employees viz. attitude,

motive and options etc.

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GRAPHICAL ANALYSIS

OF THE QUESTIONNAIRE

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1. How long has you worked for Teva API India LTD.?

Less than one year

One year to less than two years

Two years to less than five years

Five years to less than ten years

Ten years or more

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Analysis: -

Bars show counts

Lessth

anoneyear

OneyeartoLessthantwoyear

Twoyeartolessthanfiveyear

Fiveyeartolesst

hantenyear

Teny

earormore

Question 1

2

4

6

8

Count

1

8

3

7

3

9

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S

r.no

Work with TEVA Value Perce

ntage

1 Less than one year 8 26.67

%

2 One year to less than two year 3 10.00

%

3 Two year to less than five year 7 23.33

%

4 Five year to less than ten year 3 10.00%

5 Ten year or more 9 30.00

%

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Total 30 100%

COMMENT: - 30% employees are working more than ten year with TEVA, 26.67%

working from less than one year , 23.33% working from more than two year, 10% are

working from one year and 10% employees are working from more than five year with this

company.

2. Overall, how satisfied are you with Teva API India LTD. as an Employee?

(a) Very Satisfied (b) Satisfied

(c) Neither Satisfied nor dissatisfied

(d) Dissatisfied (e) Very Dissatisfied

Analysis: -

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Bars show counts

Very satisfied Satisfied

Question 2

0

5

10

15

Count

1

13

17

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S.no

Satisfaction Level Valu

e

Percenta

ge

1 Very Satisfied 13 43.33%

2

Satisfied 17 56.67%

3

Neither Satisfied nor dissatisfied 0

4

Dissatisfied 0

5

Very dissatisfied 0

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TOTAL 30 100%

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COMMENT: - 56.67% employees of the company are satisfied with this company

as an employee 43.33% employees are very satisfied. Nobody is dissatisfied

3. How satisfied are you that you understand the long-term strategy of Teva API

India LTD.?




Analysis: -

Bars show counts

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Question 3

0

5

10

15

Count

1

12

17

1

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S.no


e

Percenta

ge


2

Satisfied 17 56.67%

3

Neither Satisfied nor dissatisfied 1 3.33%

4

Dissatisfied 0

5

Very dissatisfied 0

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TOTAL 30 100%

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COMMENT: - Most of the employees (56.67%) are satisfied that they understand

the long term strategy of TEVA, some of them (40%) very satisfied and very less no (3.33%)

of employee is neither satisfied nor dissatisfied.

4. Do you understand what Company Teva API India LTD. as a Company, is

trying to achieve?

(a) Yes (b) No

Analysis:-

Bars show counts

Yes No

Question 4

0

10

20

30

Count

1

29

1

22


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S.no

Understanding Level Valu

e

Percenta

ge

1 Yes 29 96.67%

2

No 1 3.33%

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TOTAL 30 100%

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COMMENT: - Majority of the employees (96.67%) of the company understand

what is companys objective & goal, less no of employee (3.33%) dont understand what

company TEVA API INDIA LTD. As a company is trying to achieve

5. Do your work gives you a feeling of personal accomplishment?

(a) Yes (b) No

Analysis: -

Bars show counts

Yes No

Question 5

5

10

15

20

25

Count

1

25

5

26


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TOTAL 30 100%

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COMMENT:- Most of the employees (83.33%) work give them the feeling of

personal accomplishment , some of them (16.67%) dont feel personal accomplishment from

their work.

6. Do you receive any appropriate recognition for your contributions?

(a) Yes (b) No

Analysis: -

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Bars show counts

Yes No

Question 6

5

10

15

20

25

Count

1

25

5

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S.no

Valu

e

Percenta

ge

1 Yes 25 83.33%

2

No 5 16.67%

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TOTAL 30 100%

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COMMENT: - Majority of the employees (83.33%) receive appropriate recognition

for their contribution, some of them (16.67%) did not receive any appropriate recognition.

7. How much confidence you have in the leadership of Teva API India LTD.?

(a) More than Enough (b) Enough

(c) Less than Enough

Analysis:

Bars show counts

More than enough

Enough

Less than enough

Question 7

0

5

10

15

Count

1

19

10

1

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S.no

Valu

e

Percenta

ge

1 More than enough 19 63.34%

2

Enough 10 30.33%

3

Less than enough 1 3.33%

TOTAL 30 100%

COMMENTS:- Majority of the Employees (63.34) of the company have more than

enough & some of them (30.33%) enough confidence in the leadership of this company, very

less no of employee (3.33%) has less than enough confidence in the leadership of TEVA.

8. Your role at Teva API India LTD

(a)Do you have enough authority to Make decisions you need to make?

(a) Yes (b) No

Analysis: -

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S.no

Valu

e

Percenta

ge

1

Yes 25 83.33%

2

No 05 16.67%

TOTAL 30 100%

COMENTS: - In TEVA majority of the employees (83.33%) have enough authority

to make decisions what they need to make, some of them (16.67%) dont have enough

authority .

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(b)How satisfied are you with the type of work that you do?




Analysis:-

Bars show counts

Very satisfied

Satisfied

Neither satisfied nor satisfied

Question 8 b

0

5

10

15

Count

1

14

15

1

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S.no


e

Percenta

ge


2

Satisfied 15 50.00%

3

Neither Satisfied nor dissatisfied 1 3.33%

4

Dissatisfied 0

5

Very dissatisfied 0

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TOTAL 30 100%

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COMMENT: - Majority of the employees (50.00%) are satisfied with their work

what they do, some of them (46.67%) are very satisfied and very less no of employee

(3.33%) is neither satisfied nor dissatisfied.

9. Did Teva API India LTD. Provide as much initial training as you needed?

(a) Yes (b) No

Analysis: -

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Bars show counts

Yes No

Question 9

0

5

10

15

Count

1

19

11

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S.no

Valu

e

Percenta

ge

1 Yes 19 63.33%

2

No 11 36.67%

TOTAL 30 100%

COMMENTS: - Majority of the employees (63.33%) said that TEVA provided

initial training to as they needed

10. Pay and Benefits (a) Is your salary fair for your responsibilities?

(a) Yes (b) No

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Analysis:

Bars show counts

Bar

yes No

Question 10

0

5

10

15

20

Count

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S.no

Valu

e

Percenta

ge

1 Yes 22 73.33%

2

No 08 26.67%

TOTAL 30 100%

COMMENT: - Majority of the employees (73.33%) salary is fair for their

responsibilities but some of the employees (26.67%) salary is not fair for their

responsibilities.

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11. What can Teva API India LTD do to increase your satisfaction as an

employee?

SUGGETIONS:-

o Facilities: - - Schooling for children

- Medical facility

oTechnical training.

o Salary should be increase

o Company should provide some money and time to spend Socially.

o Company should have some tie-up with some good school of NCR for education ofchildren.

o Company should arrange one trip in a year for enjoyment of employees.

AREAS TO IMPROVING

o Medical Facility should be available in the company area.

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o Schooling facility for the employees children.

o Time to time Training should be provided by the company.

o Compensation

- Salary

- Benefits

o Opportunities for professional development

o Recognition

QUESTIONNAIRE

Teva API India LTD. Employee Satisfaction Survey

Good morning, Im Deepika Tyagi From EMPI Business School (New Delhi)

Im doing a survey on employees satisfaction. Its a project of my end semester.

Name

Age.

21 to 34

35 to 44

45 to 54

55 or older

Sex.

Male

Female

Signature..

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1. How long has you worked forTeva API India LTD.?

Less than one year

One year to less than two years

Two years to less than five years

Five years to less than ten years

Ten years or more

2. Overall, how satisfied are you with Teva API India LTD. as an Employee?

(a) Very Satisfied

(b) Satisfied


(d) Dissatisfied

(e) Very Dissatisfied

3. How satisfied are youthatyou understand the long-term strategy ofTeva API

India LTD.?

(a) Very Satisfied

(b) Satisfied


(d) Dissatisfied


4. Do you understand what Company Teva API India LTD. as a Company, is trying

to achieve?

(a) Yes

(b) No

5. Do your work gives you a feeling of personal

Accomplishment?

(a) Yes (b) No

6. Do you receive any appropriate recognition for your contributions?

(a) Yes

(b) No

7. How much confidence you have in the leadership ofTeva API India LTD.?

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(a) More than Enough

(b) Enough

(c) Less than Enough

8. Your role at Teva API India LTD

(a) Do you have enough authority to make decisions you need

to Make?

(a) Yes

(b) No

(b) How satisfied are you with the type of work that you do?

(a) Very Satisfied

(b) Satisfied


(d) Dissatisfied


9. Did Teva API India LTD. Provide as much initial training as you needed?

(a) Yes

(b) No

10. Pay and Benefits

(a) Is your salary fair for your responsibilities?

(a) Yes

(b) No

(b) Are there any benefits you would like added to Teva API India LTD 'sbenefits

package?

Yes What would you like added?

______________________________________________________

No

11. What can Teva API India LTD do to increase your satisfaction as an

employee?

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BIBILIOGRAPHY

www.wikkipedea.com

www.google.com

www.tevapharm.com
http://www.wikkipedea.com/http://www.google.com/http://www.tevapharm.com/http://www.wikkipedea.com/http://www.google.com/http://www.tevapharm.com/

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