e-commerce market in russia 2015

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E-Commerce Market in Russia 2015 June 2014 updated Август 2014 August 2015

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Page 1: E-commerce market in Russia 2015

E-Commerce Market in Russia 2015

June 2014 updated

Август 2014

August 2015

Page 2: E-commerce market in Russia 2015

Hermes Group Facts & Figures

Интернет-магазин уже есть, и было бы неплохо:

Hermes is the only global service provider positioned

closed to customers and providing all services along

the supply chain

— Hermes Group turnover 2014 (+7% 2014/2013) €2.23 bln

— Suppliers joined Hermes-OTTO International

supply chain 2000

— Employees of Hermes Group worldwide 12 470

— For Hermes Fulfilment due to the

world’s largest automatic returns

warehouse in Haldensleben

The VDI

Innovation

Award

2013

— Parcels processed by Hermes in

Europe in 2014

530mln

Sourcing &

Product

Transport &

Logistics

E-Commerce

Full Services

Distribution

— Hermes is a premium sponsor of the

football German Bundesliga

Page 3: E-commerce market in Russia 2015

USA

EU

USA

RU

EU

EU

CN

EU

USA

GLOBAL

E-COMMERCE

CN

DE

CN

CN

EU

CN

USA

EU

EU

HNT’s Clients

Since 2010 Hermes NexTec has been launching and managing e-stores

for the leading global and national brands all across the world

Page 4: E-commerce market in Russia 2015

Content

E-Commerce Market

Trends & Perspectives

E-Commerce Players

E- Commerce Audience

Size ● Volume ● Dynamics ● Structure ● Share ● Cross-country Comparison

Volume ● Dynamics ● Potential ● Geography ● Spendings ● Payments ● Cross-country Comparison

Number ● Leaders ● Dynamics ● Concentration ● Share ● Cross-country Comparison

Market ● Audience ● Players ● Trends & Perspectives

Page 5: E-commerce market in Russia 2015

Russian E-Commerce Market Overall

Page 6: E-commerce market in Russia 2015

Economic Crisis Affected Russia in 2014-2015

Average weighted exchange rate RUR/USD:

2013 = 32.7

2014 = 38.4

Full dramatic effect of crisis will come out following the results of 2015

GDP 2014/2013 + 0,6% Inflation 2014 11.4%

GDP(F) 2015/2014 - 4,0% 2015(F) = 61

Inflation 2015 (F) 16.5%

Page 7: E-commerce market in Russia 2015

Russia’s E-Commerce Market Size (2014)

Total Russian e-commerce market volume is $ 21.4 bln including:

$ 10.9 bln $ 6.0 bln $ 4.5 bln

Source: Hermes NexTec Russia estimations, E-Commerce Europe, Data Insight, InSales, 2014-2015

Page 8: E-commerce market in Russia 2015

Russia's E-Commerce Domestic Market Growth 2010-15F

Total online sales: +3% (+ 30% in RUR)

Physical goods: -1% (+ 20% in RUR)

Virtual goods & services: +13% (+ 25% in RUR)

Source: Hermes Nextec Russia estimations, EWDN, Data Insight, InSales , 2014-2015

2014

Page 9: E-commerce market in Russia 2015

Russia is #4 E-Commerce Market in Europe

Rank Country Total Online Sales, $ Growth rate in $, %

14’/13’

1 UK $ 72.9 bln 15.8%

2 Germany $ 58.8 bln 25.0%

3 France $ 42.8 bln 16.5%

4 Russia $ 16.9 bln 3.0%

5 Spain $ 11.1 bln 19.6%

6 Italy $ 8.6 bln 19.0%

7 Netherlands $ 8.3 bln 13.5%

8 Sweden $ 5.9 bln 15.5%

9 Poland $ 5.8 bln 22.6%

Source: Hermes NexTec Russia estimations, Centre for Retail Research, 2014-2015

Page 10: E-commerce market in Russia 2015

Russia’s E-Commerce Market Structure

Car parts

Apparel, footwear,

accessories

Household goods, furniture, DIY

Products for kids

Cosmetics & Perfume Other

Physical goods only %, 2014

Source: Hermes Nextec Russia estimations, InSales, EWDN, FOM, Consumer Barometer, 2014-2015

Page 11: E-commerce market in Russia 2015

Share of E-Commerce in Total Retail Sales 2014-2015

Source: Hermes NexTec Russia estimations, Centre for Retail Research, 2014-2015

Page 12: E-commerce market in Russia 2015

E-Commerce Audience in Russia

Page 13: E-commerce market in Russia 2015

Army of Internet Users (2014)

146 000 000 people live in Russia (+ 400K 14’/13’)

71 500 000 of them use the Internet daily ( + 5.5M)

Source: FOM, TNS, government statistics, 2014-2015

Page 14: E-commerce market in Russia 2015

Internet Audience & Internet Penetration (2014)

Source: Eurostat, E-Commerce Europe, Centre for Retail Research, TNS, FOM, 2014

Page 15: E-commerce market in Russia 2015

Army of Online Shoppers (2014)

31 000 000 people make purchases online in Russia

or 27% of population 18 yo+

Source: FOM, government statistics, Hermes NexTec Russia estimation, 2014-2015

(+ 6M 14’/13’)

Page 16: E-commerce market in Russia 2015

Internet Users Shopping Online

Source: Hermes NexTec Russia estimations , Eurostat, E-Commerce Europe, Centre for Retail Research, FOM, 2014-2015

Page 17: E-commerce market in Russia 2015

E-Shoppers Geography by Regions

4,1

Southern R. (13%)

9,1

Central R. (29%)

6,0

Volga R.(19%)

3,4

Ural R. (11%)

3,5

North-Western R. (11%)

4,0

Siberia R. (13%)

1,0

Far East R. (3%)

Moscow – 5,9 (19%) Millions of people, 2014

Source: TNS, Yandex, Comcon Synnovate, FOM, Hermes NexTec Russia estimations, 2014-2015

Page 18: E-commerce market in Russia 2015

Average Yearly Online Spend per E-Shopper

Source: E-Commerce Europe, Centre for Retail Research, FOM, VISA, Data Insight, CRR, RetailMeNot, Hermes NexTec Russia estimations, 2014-2015

Page 19: E-commerce market in Russia 2015

AOV of Online Purchase & Annual Number of Purchases

Source: E-Commerce Europe, Centre for Retail Research, FOM, VISA, Data Insight, CRR, RetailMeNot, Hermes NexTec Russia estimations, 2014-2015

Page 20: E-commerce market in Russia 2015

Payment Methods of Online Shopping in Russia 2013-14

2013 2014

Source: FОМ, VISA, Yandex, Gfk, Hermes NexTec Russia estimations, 2014

Credit

cards Credit

cards

Cash Cash

Other Other Electronic

money

Electronic

money

Page 21: E-commerce market in Russia 2015

E-Commerce Players in Russia

Page 22: E-commerce market in Russia 2015

Number of E-Shops in Russia

There are about

53 000 e-shops

in Russia (2014) +7 % from 2013

95 % of them put all together have 10% of Russian

e-commerce market

Source: InSales, Data Insight, Hermes NexTec Russia estimations, 2014

Page 23: E-commerce market in Russia 2015

TOP-10 E-Shops in Russia 2015

Source: e-shops / companies’ statistics, Hermes NexTec Russia estimations, 2014-2015

Physical goods only

Millions of $, 2014

Page 24: E-commerce market in Russia 2015

Ulmart vs. Amazon

2014

Founded 2008 1994

Headquarters St. Petersburg, Russia Seattle, USA

Geography Russia 15 countries

Revenue, bln $ 0.85 88.99

Employees 6.5K 183.1K

Share of domestic e-com, % 8% (Russia) 36% (USA)

Revenue per employee, $ 131K 486K

Website traffic, monthly 19.5M 1.5B

Conversion rate, % 4% ordinary days

6% holidays

4% ordinary days

8% holidays

Average order value, $ 122 47

Source: e-shops / companies’ statistics, Hermes NexTec Russia estimations, 2014-2015

Page 25: E-commerce market in Russia 2015

E-Commerce Trends & Perspectives in Russia

Page 26: E-commerce market in Russia 2015

E-Commerce Market Volume Perspectives

Inflationary growth of Russian e-com

Domestic e-commerce market: growth in rubles, stagnation in $

Outstripping growth rate of cross-border online sales (+50% YoY)

Page 27: E-commerce market in Russia 2015

Cross-Border under Threat

Lobbyism by domestic market players

Cross-border regulations is likely to become more strict

Political context dictates its rules

Be safe. Be local

Page 28: E-commerce market in Russia 2015

M-Commerce is Coming

10% of online shoppers purchase via mobile (e.g. 30% in US)

More e-com mobile apps – more mobile shopping

Share of mobile payments is 20% (1% in 2010)

Page 29: E-commerce market in Russia 2015

Key E-Commerce Drivers in Russia

New Internet audience – new purchasers

Deeper online – new style of life. A custom to buy online

Convenient. Better price. Better choice

Mobile shopping is a new trend in Russia

No wide offline retail choice for many small towns in regions

Page 30: E-commerce market in Russia 2015

E-Commerce market Structure Changes

Domestic appliances & Electronics ↓, Apparel & footwear ↑

Other

Sports

Groceries

Gifts

Perspective segments: sports goods, groceries, gifts

Due to the crisis luxury segment is shrinking

Page 31: E-commerce market in Russia 2015

#1 European Internet Audience

Russian Internet Audience is #1 in Europe already

with high potential of further growth

Page 32: E-commerce market in Russia 2015

New Purchasers: Growth Dynamics

Every year the army of Internet shoppers in Russia

becomes 20-25% larger.

Page 33: E-commerce market in Russia 2015

Online Spend Trend

Average annual online spend per shopper in Russia grows

due to the inflation (↓ in $)

AOV of Internet purchase: growth in rubles, decline in $

Intensity of online purchasing is stable

Page 34: E-commerce market in Russia 2015

Methods of Payments Evolution

Even less cash than before, but still its the domination

¼ of payments are made by bank cards already

Electronic money expands their share

Page 35: E-commerce market in Russia 2015

Competitive Landscape: The Strongest Survives

For leaders it’s time to increase efficiency. Weak leave the market

Offline business with online branches feel better than online shops

There is no better time for international online retailers and brands to

enter the Russian market via advantageous M&A deals

No more cheap borrowed funds. Investments are on hold