Innovation and Training in Libraries

Ann Ritchie

Chair, Continuing Professional Development & Workplace

Learning Section

IFLA

June 2004

Outline

• Definition of innovation

• Marketing positioning model

• Innovation in training

Definition of innovation

Make changes in something established, especially by introducing new methods, ideas or products.

New Oxford Dictionary

Resources

Electronic

Access

Paper-based / physical

Inhouse collection -- Just-in-case Just-in-time -- Remote Access

Positioning library services in the information marketplace/space

Resources

Electronic

Access

Paper-based / physical

Inhouse Remote

Positioning library services

• Reference texts

• Inhouse journals

• Closed Reserve

• Documentary cultural heritage

• Card catalogue

1. Pre-Gutenberg model

Resources

Electronic

Access

Paper-based / physical

Inhouse Remote

Positioning library services

• Reference texts

• Inhouse journals

• Closed Reserve

• Documentary cultural heritage

• Card catalogue

2. Free public lending libraries 1. Pre-Gutenberg model

4. Information Superhighway3. Early computerisation

•Ciirculation services

• Journal circulation

• TOCs & SDI

• ILLs & Doc Del

• Mobile libraries

• Outreach and liaison

• Automated catalogues

• Microfiche/film readers and printers

• CD-rom bibliographic databases, fulltext

• Multi-media

• Online databases

• Email & virtual reference

• Web-based services/ transactions

• PDAs

• Wireless

• Vertical i-portals

Integration of technology into teaching:

1. Automating administrative operations

2. Enhancing current tasks

3. Changing core functions

Woodward & Hinchcliffe, 2002:40

• ALIA’s CPD Scheme

http://www.alia.org.au/education/cpd/short.cuts.html

• Australian Digital Theseshttp://adt.curtin.edu.au/theses/available/adt-WCU20000321.120943/

• CPD&WL Newsletter

http://www.ifla.org/VII/s43/news/oct03.pdf

• FOLIO

http://www.nelh.nhs.uk

Assessing online courses• Technical requirements

• self-assessment pre-test

• hardware compatibility

• courseware standard compliance

• 24/7 technical support

• access to learning resources

• instructor responsiveness, ratio, skills

• student interaction

• respect for intellectual property rights

Mentoring: essential characteristics

• 2-way learning relationship

• Purposes: 1. Career development 2. Psychosocial development 3. Professional development

• Long term with developmental stages

Australian Digital Theses

http://adt.curtin.edu.au/theses/available/adt-WCU20000321.120943/

Training innovations

• Web-based administration - ALIA CPD Scheme

• Enhancing current tasks - FOLIO international online learning and email - CPD online courses quality criteria - Group Mentoring Program

• Changing core functions - Group Mentoring Program

• Health Libraries Australia traineeships

HLA traineeships innovations‘a bold move’

• Structured training ‘for librarians, by librarians’

• Regional dissemination model • Partnership and collaboration between a

professional association, libraries/ librarians and a training organisation

• EBM teaching model: ‘see one, do one, teach one’

Conclusion

• ICT as an environmental ‘driver’

• Marketing positioning tool for business planning, and assessing value of innovations

• Stronger business models needed for sustainable training - cost-effective, high quality, relevant