performance report 2017 - itu

Performance Report 2017

Telecommunication Development Sector

PERFORMANCE REPORT 2017

Performance Report

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Performance Report

TABLE OF CONTENTS

Page

Foreword by the Director of the Telecommunication Development Bureau ..... iii

PART 1 – Executive Summary ........................................................................... 1

Outline of the Performance Report 2017 ......................................................... 1

PART 2 – The five objectives of the Telecommunication Development Sector... 39

Objective 1 Foster international cooperation on telecommunication/ICT development issues .......................................................................................... 40

Objective 2 Foster an enabling environment for ICT development and foster the development of telecommunication/ICT networks as well as relevant applications and services, including bridging the standardization gap .............. 58

Objective 3 Enhance confidence and security in the use of telecommunications/ICTs, and roll-out of relevant applications and services 89

Objective 4 Build human and institutional capacity, provide data and statistics, promote digital inclusion, and provide concentrated assistance to countries in special need .................................................................................. 104

Objective 5 Enhance environmental protection, climate-change adaptation and mitigation and disaster-management efforts through telecommunications/ICT .................................................................................. 126

PART 3 – The Telecommunication Development Bureau ................................. 143

PART 4 – The resources ................................................................................... 157

PART 5 – Annex on the implementation of regional initiatives during 2017 ...... 163

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Foreword by the Director of the Telecommunication Development Bureau

I have the honor to present the ITU-D performance report for 2017.

This report provides the status of implementation of the objectives, outcomes and outputs defined in the ITU-D Operational Plan. It puts emphasis on the results achieved during the implementation of the objectives, outcomes and outputs of the Sector as well as on the outcome indicators and performance indicators. One of the main highlights of 2017 has been the 7th World Telecommunication Development Conference (WTDC-17) of ITU, held from 9 to 20 October 2017 in Buenos Aires, Argentina. It attracted over 1368 participants from governments, regional and international organizations, telecommunication-related entities, public and private-sector entities, academia, and other stakeholders. The Conference inter alia adopted the Buenos Aires Declaration, agreed on the ITU-D contribution to the strategic plan of ITU for 2020-2023, and approved the Buenos Aires Action Plan which aligns the work of the ITU-D with the strategic objectives of ITU so as to assist countries in harnessing the full benefits of ICTs.

The current report is structured around the 5 ITU-D objectives in line with the 2016-2019 Strategic Plan, Resolution 71 (Rev. Busan, 2014).

Brahima Sanou

Director, Telecommunication Development Bureau

PART 1 .................................................... EXECUTIVE SUMMARY

Outline of the Performance Report 2017 ..................................1

PART 2 ........................................THE FIVE OBJECTIVES OF THE TELECOMMUNICATION DEVELOPMENT SECTOR

PART 3 ........................................... THE TELECOMMUNICATION DEVELOPMENT BUREAU

PART 4 .................................................................. THE RESOURCES

PART 5 ............................. ANNEX ON THE IMPLEMENTATION OF REGIONAL INITIATIVES DURING 2017

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PART 1 – Executive Summary

Outline of the Performance Report 2017

The 2017 Performance Report provides a comparison between outcomes and achievements as well as between expected and achieved results, together with the respective outcome indicators and performance indicators. It also provides the threat and risk assessment for 2017. These are specified for each objective and relevant outputs. This report builds on the report on the Implementation of the Dubai Action Plan, submitted to the seventh World Telecommunication Development Conference held in Buenos Aires, Argentina, and covers the additional period to the end of 2017.

The main results achieved by BDT in its objectives during 2017 are outlined below:

1 Objective 1: “Foster international cooperation on telecommunication/ICT development issues”

1.1 World Telecommunication Development Conference (WTDC)

The seventh WTDC (WTDC-17) of ITU was held from 9 to 20 October 2017 in Buenos Aires, Argentina, under the theme of "ICT for Sustainable Development Goals”. It attracted 1368 participants from 134 Member States, 62 ITU-D Sector Members, 10 Academia, observers and the United Nations and its Specialized Agencies. The conference opened with a welcoming video message by Mr António Guterres, United Nations Secretary-General. During the first three days of WTDC-17, four plenary sessions were dedicated to the High-Level Segment during which 53 speakers addressed the conference, including the key note statement from Dr Tedros, Director General of WHO, provided by a WHO representative in Buenos Aires. Side events on 10 most relevant topics were held during the WTDC-17. In addition, 2 Ministerial Roundtables and a gala event were organized to celebrate the 25th Anniversary of ITU-D. All former Directors of the Telecommunication Development Bureau (BDT) were present in the celebrations. WTDC-17 prepared the way forward for ITU-D and BDT for the upcoming period. The main outcomes of the conference were: Adopted the Buenos Aires Declaration, highlighting the main conclusions and priorities established

by the conference, and reinforcing the political support towards ITU’s development mission and strategic objectives;

Agreed on the ITU-D contribution to the strategic plan of ITU for 2020-2023, to be considered at the next plenipotentiary conference to be held in in Dubai, UAE in 2018;

Adopted the Buenos Aires Action Plan (BaAP) that aligns the work of the ITU-D with the strategic objectives of ITU so as to assist countries in harnessing the full benefits of ICTs.

Moreover, WTDC-17 adopted five regional initiatives per development region. It also adopted the composition of the TDAG Bureau and appointed the TDAG Chairman and vice-chairmen. The Conference approved 42 revised and 4 new Resolutions and abrogated 6 Resolutions, 5 of which were merged with other existing ones. WTDC-17 adopted 7 Questions each for Study Groups 1 and 2. Finally, the Conference noted the report of the Committee 2 on Budget control, which includes the financial implications of the implementation of the regional initiatives for the year 2018-2021.

WTDC Resolutions 1, 2, 5, 30, 33, 37, 50, 53, 59, 81, 82

PP Resolutions Decisions 5, 13 Resolutions 25, 71, 72, 77, 111, 131, 133, 135, 139, 140, 151, 154, 165, 167

Council Resolution 1372

WSIS Action Line WSIS Action Lines C1 and C11

Contributing to SDG Targets

SDGs: 1, 3, (target 3.d), 5, 10, 16 (targets 16.5, 16.6, 16.8), 17 (targets 17.9, 17.16, 17.17, 17.18, 17.19)

https://www.itu.int/en/ITU-D/Conferences/WTDC/WTDC17/Pages/DubaiActionPlanImplementation.aspx

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1.2 Regional preparatory meetings (RPMs)

In line with WTDC Resolution 31 (Rev. Dubai, 2014), BDT organized one regional preparatory meeting (RPM) per region for WTDC-17, each preceded by a one-day meeting of the regional development forum (RDF). In 2016, the RPMs were organized in the Kyrgyz Republic, for the Commonwealth of Independent States (CIS) and in Rwanda, for Africa. In 2017, the remaining RPMs were organized in Sudan, for the Arab States, in Paraguay, for the Americas, in Indonesia, for Asia and the Pacific, and in Lithuania, for Europe.

All six RPMs were held with the objective of identifying priorities at the regional level for the development of telecommunications and information and communication technologies (ICTs). They gave careful consideration to the results of the implementation of the Dubai Action Plan since 2014 and mainly focused their discussions on the priority issues, topics, Questions, and regional initiatives included in the Buenos Aires Action Plan (BaAP). All RPMs recognized that ITU-D regional initiatives constituted an effective mechanism for fostering implementation of the WSIS outcomes and 2030 Agenda for Sustainable Development, including the achievement of the Sustainable Development Goals.

In addition, all RPMs arrived at a set of proposals on priority issues for their respective regions that served as a basis for the formulation of contributions to WTDC-17.

The following key documents were submitted to and reviewed by all six RPMs:

Preliminary Draft ITU-D Contribution to the ITU Strategic Plan for 2020-2023;

Preliminary Draft ITU-D Action Plan;

Preliminary Draft WTDC-17 Declaration;

Rules of Procedure of ITU-D (WTDC Resolution 1);

Report on streamlining WTDC Resolutions.

After TDAG-17, WTDC-17 preparatory meetings were organized by the following regional groups: African Telecommunications Union (ATU), Inter-American Telecommunication Commission (CITEL), League of Arab States (LAS), Asia-Pacific Telecommunity (APT), Regional Commonwealth in the Field of Communications (RCC), and European Conference of Postal and Telecommunications Administrations (CEPT). WTDC Resolutions 1, 5, 17, 25, 30, 31, 33, 37, 48, 50, 59, 61, 81

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 111, 135, 140, 165, 167




1.3 Telecommunication Development Advisory Group (TDAG)

The 22nd meeting of TDAG took place from 9 to 12 May 2017 at ITU headquarters in Geneva. It was the last meeting before WTDC-17. The meeting of TDAG addressed the following broad range of subjects:

Preparations for WTDC-17, including (i) an update on the preparations for the Conference, (ii) the report of the Regional Preparatory Meetings Coordination Meeting, (iii) the structure of WTDC-17, (iv) the ITU-D Contribution to the Draft ITU Strategic Plan, (v) the Draft ITU-D Action Plan, and (vi) the Draft WTDC-17 Declaration;

Outcomes of WTSA-16 related to the work of ITU-D;

Implementation of the ITU-D Strategic Plan and Operational Plan 2016, including regional initiatives;

ITU-D four-year rolling Operational Plan 2018-2021, including a progress report by the TDAG Correspondence Group on the Strategic Plan, Operational Plan and Declaration (CG-SPOPD);

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ITU-D contribution to the implementation of the WSIS Plan of Action, including the United Nations General Assembly Overall Review and the Sustainable Development Goals;

Working methods and Rules of Procedure of ITU-D (WTDC Resolution 1), including a report by the TDAG Correspondence on Rules of Procedure of ITU-D (CG-Res1);

Streamlining WTDC Resolutions;

ITU-D 25th Anniversary celebrations;

Collaboration with the other Sectors, including a progress report on the work of the Inter-Sector Coordination Team on Issues of Mutual Interest;

ITU-D Study Group-related matters;

Membership, partnership, and innovation-related matters.

The following additional meetings took place during the TDAG week:

Correspondence Group on Rules of Procedure of the ITU Telecommunication Development Sector (ITU-D) (WTDC Resolution 1) (CG-Res1);

Correspondence Group on the Strategic Plan, Operational Plan, and Declaration (CG-SPOPD);

Correspondence Group on Streamlining WTDC Resolutions (CG-SR);

Inter-Sector Coordination Team on Issues of Mutual Interest.

Some of the main outcomes of TDAG were as follows:

In relation to the ITU-D Contribution to the Draft ITU Strategic Plan, TDAG drew attention to documents TDAG17-22/7, TDAG17-22/8, and TDAG17-22/9, which contained the compilation of outcomes by RPMs and contributions to TDAG-17, and invited members to use these documents in their preparation for WTDC-17.

In relation to the Working methods and Rules of Procedure of ITU-D (WTDC Resolution 1), TDAG advised members to use the compilation document TDAG17-22/10 in the preparation for WTDC.

In relation to streamlining WTDC Resolutions, TDAG supported the report of CG-SR and appreciated the proposal to reduce the number of study Questions and efforts to avoid duplications.

WTDC Resolutions 1, 5, 17, 24, 30, 33, 37, 50, 59, 61, 81

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 111, 135, 140, 151, 154, 165, 166, 167





1.4 Study Groups

The ITU-D Study Groups held their third set of Rapporteur Group meetings for the 2014-2017 study period in January 2017. The SG1 Rapporteur Groups, including the Joint ITU-D/ITU-R Group for WTDC Resolution 9, met in Geneva from 9 to 18 January 2017, followed by the SG2 Rapporteur Group meetings from 18 to 27 January 2017. The Rapporteur Group meetings were an important milestone towards the completion of the expected deliverables for all study Questions for the study period. Significant progress was made on the expected deliverables, and the groups also brainstormed on possible future directions and related activities of their specific study Questions. These exchanges on the possible future of the study Questions were useful as members debated and formulated proposals on the same matters at RPMs and at WTDC-17.

In conjunction with the Rapporteur Group meeting for Question 3/2 (cybersecurity), an open workshop was held on the topic of “Cybersecurity and risk assessments in practice” on 26 January

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2017. Experts gathered to share their knowledge and experience on the practical assessment of cyber risks at the national level, in large organizations, and in critical infrastructure sectors. Supply chain risks and the role of standards for managing cyber risks in organizations were also debated.

The final ITU-D Study Group 1 and 2 meetings for the study cycle took place in Geneva from 27 to 31 March 2017 and from 3 to 7 April 2017, respectively. The SG1 and SG2 meetings agreed on the Final Reports containing the deliverables called for by WTDC-14 for all SG1 and SG2 Questions. The groups also continued discussing the future of the existing study Questions, which in turn served to inform Member States as they prepared for WTDC-17.

The SG1 and SG2 meeting dates for the next study period (2018-2021) were also considered.

Sponsorship opportunities were made available for activities, such as exhibits, side and social events, around all ITU-D SG1 and SG2 meetings, including Rapporteur Group meetings in 2017.

The call to Member States to nominate candidates for the positions of chairmen and vice-chairmen of ITU-D study groups for the next study period (2018-2021) was launched in May 2017.

A total of 18 publications, available in the six languages, were finalized for WTDC-17 to display the outputs gathering the results of the studies and surveys conducted and reflecting the inputs received during the 2014-2017 study period.

WTDC-17 reinforced the role of the ITU-D study groups to provide membership with a platform to share experiences, present ideas, exchange views, and achieve consensus on strategies to address telecommunication/ICT priorities. The Conference also appointed the new management team made up of two Chairmen and 23 Vice-Chairmen from the six regions. As to the scope of the ITU-D study groups for the new cycle 2018-2021, through its 14 new study Questions, ITU-D SG1 will continue to focus on the “Enabling environment for the development of telecommunications/ICTs” and SG2 will concentrate on “ICT services and applications for the promotion of sustainable development”.

The call to Member States, Sector Members, Associates and Academia to nominate candidates for the positions of rapporteurs and vice-rapporteurs for the 14 new study Questions was launched in November 2017.

WTDC Resolutions 1, 2, 5, 9, 17, 21, 30, 33, 50, 59, 61, 80, 81

ITU-D Recommendations 15, 16, 17, 19, 20, 21, 22

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 133, 135, 140, 154, 165, 166, 167

Council 1372



SDGs: 1 (target 1.b), 3 (target 3.d), 5, 10, 16 (targets 16.5, 16.6, 16.10), 17 (targets 17.9, 17.16, 17.17, 17.18)

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2 Objective 2: “Foster an enabling environment for ICT development and foster the development of telecommunication/ICT networks as well as relevant applications and services, including bridging the standardization gap”

2.1 Policy and regulatory frameworks

ITU-D continues to share data, research, and analysis and publications on cutting-edge policy, regulatory, and economic issues.

o The 2017 Global Regulatory Outlook was launched in Q1 2017 (executive summary available at http://www.itu.int/en/ITU-D/Regulatory-Market/Pages/Outlook/2017.aspx) - a first report in a new annual series tracking market and regulatory trends in the ICT sector and their implications across the economy.

o A new report on Maximizing availability of international connectivity in developing countries: Strategies to ensure global digital inclusion as well as a discussion paper on the social and economic impact of digital transformation on the economy were released in 2017.

o Reports and White Papers analyzing new business models in a digital economy have been published.

o Reports have also been prepared on collaborative regulation for digital financial inclusion in Mongolia and Sudan, and a new project launched under the Financial Inclusion Global Initiative in three countries for the implementation at national level to leverage telecommunications/ICTs for Digital Financial Inclusion.

o An ITU Manual for QoS Regulation was prepared with input from ITU-T.

o Strategic Guidelines on International Mobile Roaming were prepared in collaboration with and with significant input from regional regulatory and other international and regional associations.

o A new series of reports on Artificial Intelligence for Development is being prepared.

o Inputs were provided to study group questions, in particular relating to ITU-D Study Group 1/1, 3/1, 4/1 and 6/1.

Enhanced Knowledge-exchange tools and platforms to facilitate access to data (ICTEye, ICT Regulation Toolkit, the ICT regulatory knowledge centre). Access to the ICT Regulatory Tracker has been facilitated through its release on a new online micro-site, available here: (https://www.itu.int/net4/itu-d/irt/#/tracker-by-country/regulatory-tracker/2015);

Gathering and publishing key regulatory and tariff data to facilitate evidence-based decision making: ITU-D has developed the ICT Regulatory Tracker, a unique data-based tool that covers over 186 countries for a period of nine years, showcasing national, regional, and global regulatory progress. The 2015 edition of the Tracker was updated, with the 2016 data being integrated and to be published in November. The 2017 edition of the annual ITU-D questionnaire on regulatory and policy issues was sent out to Membership to help track the evolution of ICT policies and regulation.

Fostering key strategic dialogues, including the Global Symposium for Regulators, and delivering best practice guidelines on key regulatory and policy issues and approaches: Key strategic dialogues on International Mobile Roaming were pursued, draft strategic guidelines were shared, and the 17th edition of the Global Symposium for Regulators (GSR) and its pre-events (the Global Dialogue on Digital Financial Inclusion and the Regulatory Associations meeting and Private sector Chief Regulatory Officers meeting) were held from 11 to 14 July in Nassau, the Bahamas. More than 400 participants from some 60 countries, including government ministers and high level international policy makers from the world's information and communication technology (ICT) regulatory authorities and private sector executives attended the 17th edition of the ITU Global Symposium for Regulators (GSR-17).

As the sole facilitator of WSIS Action Line C6, BDT is leading activities related to the enabling environment for investment and growth in the ICT sector and beyond. A facilitation meeting on the Regulatory Wheel of Fire: Collaborative Regulation to Leverage ICTs for SDGs was held during the WSIS Forum 2017. Preparations are underway for the WSIS Forum 2018.

http://www.itu.int/en/ITU-D/Regulatory-Market/Pages/Outlook/2017.aspx

http://www.itu.int/en/ITU-D/Conferences/GSR/Documents/GSR2017/Soc_Eco_impact_Digital_transformation_finalGSR.pdf


https://www.itu.int/net4/itu-d/irt/#/tracker-by-country/regulatory-tracker/2015)

https://www.itu.int/net4/itu-d/irt/#/tracker-by-country/regulatory-tracker/2015)

https://www.itu.int/net4/itu-d/irt/#/tracker-by-country/regulatory-tracker/2015

https://www.itu.int/en/ITU-D/Regulatory-Market/Pages/RegulatorySurvey.aspx

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Assistance to Antigua & Barbuda in developing policy and regulatory frameworks and recommending an organizational, functional, and governance structure for the Establishment of An Independent Regulatory Authority for Antigua and Barbuda in accordance with newly enacted legislation.

The study and report of the Broadband strategy for Burundi have been completed and validated in Yaoundé at the end of January 2017 in the ITU Area Office premises in the presence of 6 delegates from the administration of Burundi.

BDT Forum on Economics and Finance in ICTs/ Telecommunication for Africa and the TSB-SG3 Regional meeting for Africa were held back-to-back on 30 January to 2 February 2017 at Victoria Falls, Zimbabwe. These meetings were attended by 91 participants from 25 countries and 5 institutions, namely ATU, SADC, ESMT and UPU. The Forum provided a platform at which economical and financial issues affecting the sector in different countries were discussed, and possible solutions were considered.

International Mobile Roaming (IMR) Cost Model training for the SADC region was held on 29 March 2017 in Durban, South Africa, and it was attended by 10 SADC Member States and over 60 delegates.

ITU Regional Forum on Consumer Information, Protection, and Rights for Africa 2017 was held in Cotonou, Benin on 14-16 March 2017 with 131 participants from 21 countries, including the ATU, GSMA and ESMT.

Validation Meeting for the Broadband Universal Access Study and Household Survey for the Kingdom of Lesotho was held on 23 March, 2017 in Maseru, Lesotho. The final report provides policy and strategic guidance for broadband development in the Kingdom.

The review of the National Broadband Policy and Associated Strategic Implementation Plan for Achieving a Digital Economy for the Republic of Namibia was prepared with the technical support from the ITU to align it with the new “Guidelines for the structure of a public policy document” released by the Government of Namibia at the end of 2016. The review was finalized and fully accepted by the Government of Namibia.

The ITU Regional Economic and Financial Forum of Telecommunications/ICTs, organized by the ITU Telecommunication Development Bureau (BDT) in close collaboration with the Federal Telecommunications Institute (IFT) of Mexico, was to be held in Mexico City, Mexico on 20-21 September 2017. Due to an event of force majeure in Mexico (earthquake on 19th September), this activity had to be suspended and the determination of the new date is currently coordinated.

Knowledge and best practices on the contribution of ICTs to the UN SDGs 2030 were shared during the ITU/BDT Regional Economic and Financial Forum of Telecommunications/ICTs for Arab States held in Nouakchott, Mauritania on 17-18 May 2017. The Forum was attended by 85 participants from 6 countries.

Expert Group Meeting on Smart Grids, held on 28 February 2017 within the framework of the ITU Regional Initiative for Europe on Broadband, gathered more than 30 telecom and energy stakeholders and provided foundations for a study on smart grids to be released in Q2/2017.

ITU Regional Forum for CIS and Europe on Innovation Capabilities and Growth of ICT Startups raised awareness of ITU activities in the regions, including the implementation of Regional Initiatives. This forum was attended by 54 participants from 12 countries (Europe and CIS).

Completed a scoping mission on 17-28 September 2017 for the country implementation for Egypt and from 13 to 17 November in Mexico within the framework of the Financial Inclusion Global Initiative in collaboration with the World Bank and the Bill and Melinda Gates Foundation.

ITU-GSMA Asia-Pacific Digital Societies Policy Forum 2017, held in Bangkok, Thailand on 8-10 May 2017, welcomed about 160 participants from over 20 countries in the ASP region. The forum addressed emerging digital services towards the age of 5G.

The International Satellite Symposium 2017 was held in Bangkok, Thailand during 31 August to 1 September 2017 and was preceded by a one-day workshop. The Symposium was hosted and co-organized with the NBTC Thailand with support from the Australian Government and partners. About 90 people from over 20 countries attended the Workshop, and over 170 people from more than 30 countries participated in the Symposium.

https://www.itu.int/en/ITU-D/Regional-Presence/Europe/Pages/Regional%20Initiatives/EUR2Broadbandaccessandadoption.aspx

https://www.itu.int/en/ITU-D/Regional-Presence/Europe/Pages/Regional%20Initiatives/EUR2Broadbandaccessandadoption.aspx

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Technical assistance was provided to Sri-Lanka to develop technical RFP for an island-wide centralized automated RF monitoring system.

Enhanced capability of the Ministry of Information and Communication of Bhutan on Consumer Protection Framework for ICT Sector on 18–21 July 2017.

ITU - TRAI Asia-Pacific Regulators’ Roundtable and ITU-TRAI International Training Program were held on 21-25 August 2017 in New Delhi, India, resulting in improved policy and regulatory capacity and skills of participants as follows:

o 50 participants from 24 countries for the Regulators Roundtable

o 94 participants from 20 countries for the International Training Program

o Enhanced regulatory cooperation and consensus on key regulatory issues through Outcome

Report.

Enhanced awareness and regulatory collaboration amongst ICT and Financial stakeholders in Mongolia through a workshop and study that focused on cross-sectoral policy and regulatory collaboration in the area of digital financial services and digital financial inclusion

The ITU Asia Pacific Centre of Excellence Training on “Collaborative Cross-sectoral Regulatory Mechanisms and Competition Analysis in Digital Economy” (7-11 August 2017, Bangkok), organized by the ITU, the National Broadcasting and Telecommunications Commission (NBTC) of Thailand, and the Ministry of Digital Economy and Society (MDES), built the capacity of 36 participants representing 13 countries across Asia-Pacific (excluding 5 presenters).

The ITU partnered with the Infocomm Media Development Authority of Singapore to build capacity of 16 participants from 16 countries in the area of regulation while sharing the Singapore Experience.

Helped CIS Member-States to understand and discuss best practices of policy making and regulation to enable digital economy at an ITU Regional Workshop, which was held in Moscow, Russia and attracted 49 participants from 12 countries.

The ITU Asia-Pacific CoE workshop on “Implementing E-application strategies for telecom sector growth in the Pacific” organized in partnership with PITA, DoC (FIJI), DoCA (Australia) and MDES (Thailand) built capacity of 65 participants from 13 countries in the area of telecom strategy, e-applications and platform development with specific reference to the Pacific.

Publishing of two Case Studies on the Digital Ecosystem and the ICT massification in Bolivia and Panamá, which provide strategic recommendations to support these countries to identify the main paths for the development of the sector, especially in the definition of public policies and initiatives that promote the deployment of broadband infrastructure, investments in the sector and innovation.

Preparation of the Case Study on the Digital Ecosystem and the ICT massification in Nicaragua, which will be published in 2018.

Publishing of the study on Measuring the Independency of the Regulatory Agencies using the Gilardi Index for the REGULATEL countries members.

WTDC Resolutions 1, 9, 17, 21, 23, 30, 32, 43, 48, 62

PP Resolutions PP Decisions 5, 13, PP Resolutions 25, 71, 102, 135, 138, 154, 165

WCIT Resolution 3

WSIS Action Line WSIS Action Line C6 of the Geneva Plan of Action and §§ 112-119 of the Tunis Agenda for the Information Society


SDGs: 1 (targets 1.1, 1.2, 1.3, 1.4, 1.5, 1.a, 1.b), 2 (targets 2.3, 2.4, 2.c), 3 (targets 3.8, 3.d), 4 (targets 4.3, 4.4, 4.5, 4.7, 4.c), 5 (targets 5.1, 5.b), 7 (targets 7.a, 7.b), 8 (targets 8.2, 8.3, 8.9, 8.10), 9 (targets 9.1, 9.3, 9.5, 9.a, 9.c), 10 (targets 10.3, 10.c), 11 (target 11.1), 12 (targets 12.8, 12.b), 13 (target 13.3), 16 (targets 16.6, 16.7, 16.8, 16.10, 16.b), 17 (targets 17.6, 17.8, 17.9, 17.14, 17.16, 17.17)

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2.2 Telecommunication/ICT networks, including conformance and interoperability and bridging the standardization gap

Enhancements to the ITU ICT Infrastructure Maps (http://itu.int/go/Maps). The ITU Maps presents critical ICT infrastructure on info highways broadband backbone (e.g. optical fiber, microwave links, satellite earth stations, and submarine cables). The Map interface is going to be renewed to allow new data visualizations and analytics; a Request for Proposal has been realized and procurement process was concluded in September, the following have been provided: graphical improvements proposals, wireframes for smartphone and tablet applications, dashboard and statistics, video and demonstrations for events are still under development. At the time of this reporting, the Map presents information from 406 operator networks and 19,170 nodes worldwide. The research on the transmission links has reached 13,010,406 km of routes, of which 3,101,414 km of info-routes have been imported to the Map. A New webpage, additional layers (IXPs in collaboration with Telegeography) and 3 interactive dashboards (distance, population reach, and hub analysis) have been added, submarine cables and satellite earth station information have been updated. The addition of three additional infrastructure layers on mobile coverage (2G, 3G, and 4G) will be concluded by the end of the year.

As the sole facilitator of WSIS Action Line C2, BDT is leading activities on Information and Communication Infrastructure focusing on the achievements of the SDG 9 (infrastructure, industry and innovation). During the WSIS Forum 2017 two major events, the Workshop on mapping infrastructure Gaps and the Action Line C2 Facilitation Meeting, took place with around 40 participants and 6 presentations in each event.

A revision of the report on the Implementation of Evolving Telecommunication/ICT Infrastructure for Developing Countries: Technical, Economic and Policy Aspects were developed and shared with all participants of the ITU-D Study Groups. This revision added to essential telecommunication/ICT infrastructure and their technologies information on IoT standardization process and concepts, spectrum, and broadcasting. The report makes reference to more than 200 ITU publications (e.g. ITU-D Study Group Reports, ITU Guidelines, and ITU Recommendations from all Sectors). A Report on ICT Infrastructure mapping to the achievement of SDG 9 is ongoing.

Until the beginning of 2017 Spectrum Management Master Plans were provided within the framework of an ITU-Ministry of Science, ICT & Future Planning (MSIP) (Republic of Korea) project for countries in ASP (Brunei, Bangladesh, Pakistan, Thailand, Fiji, and Samoa) and in the Caribbean (Grenada, Jamaica and Saint Vincent and the Grenadines).

Basic Spectrum Management System Project was launched for developing countries’ spectrum management framework setup. Assistance to Comoros and Bolivia is ongoing.

New version for SMS4DC, 5.1, was launched and further development of SMS4DC project has started to upgrade administrative and radio communication engineering function.

Regional Seminar for Europe and CIS on "Spectrum Management and Broadcasting was held with around 70 participants” in Rome on 29-31 May 2017. In 9 sessions, 45 presentations were delivered on, among others, the Future of digital terrestrial television broadcasting, Digital dividend utilisation, IMT 2020 (5G), Spectrum needs of IoT, etc.

Expert workshop on EMF issues for 5G implementation was organized in Rome on 2-3 November 2017 with around 40 participants.

Assistance on conformity and interoperability has been provided to developing countries. A C&I Assessment Study has been developed for South America region, and 9 out of the 10 South American countries took part on it. Regional training events have been organized together with testing laboratory partners for AMS, ASP and AFR.

Collaboration between an ITU Academia member in the Americas Region, CPqD with ITU and Caribbean Stakeholders in regard to homologation and testing procedures. A high-level Caribbean mission visited the laboratories of the CPqD in Campinas, Brazil, on 13-17 November, 2017 to follow and validate testing

http://itu.int/go/Maps

http://www.itu.int/net4/wsis/forum/2017/Agenda/Session/372#intro

http://www.itu.int/net4/wsis/forum/2017/Agenda/Session/330#intro

http://www.itu.int/en/ITU-D/Technology/Pages/NextGenerationNetworks.aspx

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of devices; ITU and Caribbean Stakeholders are presently assessing and testing the best procedures and processes for shipping equipment to Testing Centres, like CPqD, in order to be tested.

The Government Wide Area Networks (G-WAN) Study for Dominica to facilitate the planning, designing and implementation of a comprehensive, secure IP-based Government wide area network has been completed. This completes the three studies which were done for Dominica, Grenada and St. Kitts and Nevis. The study was done in collaboration with CTU.

Enhanced knowledge in Conformance & Interoperability for Africa with a training held in Tunis in May 2017. 8 participants from 6 countries participated in the training in Regulatory framework and practical EMC tests.

Assistance to Member states on Future Internet Exchange & IPv6-based broadband: Final Improvements for Future Internet Exchanges Publication and Publication on Future Internet Exchange.

Assistance to Member States on IPv6-based broadband (Business Model, SWOT Analysis, Policy and Strategy).

Implementation of Broadband Wireless Networks to connect Schools and Hospitals in rural and remote areas in Burundi, Burkina Faso, Djibouti (operations). The installations are ongoing in Rwanda, Swaziland and Mali.

Assistance to Member States on the Development of Broadband Access is ongoing for CIS countries: Web-based software for selecting the most feasible solution for broadband deployment in CIS and Georgia based on information about specific location in CIS and Georgia (city, settlement, etc.).

A digital switch-over database was updated based on information from around 15 countries (see http://www.itu.int/en/ITU-D/Spectrum-Broadcasting/Pages/DSO/Default.aspx).

Broadband Wireless Network in Africa – DJIBOUTI: Field Installations (final phase) and last shipment completed.

South-Sudan final document on broadband.

New Broadband Wireless Connectivity Model taking into consideration the Migration strategy to NGN in Swaziland (4G LTE in collaboration with Huawei) and discussions with Lesotho and Burkina Faso took place in order to cooperate by acquiring their equipment at a reasonable price in the benefice of Burkina Faso.

Broadband Wireless Network in Africa – MALI: Administrative process and Needs Assessment.

Broadband Wireless Network in Africa - BURKINA FASO: Tender Process for E-Learning.

The pre-feasibility study to enhance ICT infrastructure for East African Community (EAC) to support the EAC-ITU- China Project was completed for the 3 components: Enhanced Broadband and connectivity infrastructure in East African Community, Regional E- transactions platform for e- government and e-commerce, and Centre of Excellence in ICT research and Innovation. A preliminary report was presented to stakeholders, including the Ministers of Rwanda and Uganda and the ITU SG during the Transform Africa Summit, held in Kigali, Rwanda on 10 May 2017.

Within the framework of the ITU-Latin-American Development Bank (CAF), a summary report on the digital broadcasting roadmaps, which includes all beneficiary countries, has been prepared.

Diagnosis and updating of National Technical Plans of Radio Broadcasting in the Republic of Colombia are currently under development.

Diagnosis and audit to the process of assignment of spectrum by objective selection in the Republic of Colombia are currently under development.

AMS RI 3 on Development of broadband access and adoption of broadband achieved to date the following results: provision of assistance for the development of guidelines for sustainable broadband infrastructure in rural areas; delivery of studies on broadband; capacity building activities; support for the establishment of Community ICT Centers; support to South American countries in terrestrial optical

http://www.itu.int/en/ITU-D/Spectrum-Broadcasting/Pages/DSO/Default.aspx

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Performance Report

cable systems; and the formulation and development of national broadband policies to implement a broadband technology framework.

Members’ capacity was built on the latest developments in digital terrestrial television, IPv6, and SMS4DC through workshops, trainings, and direct assistance.

Assisted Djibouti in the feasibility study for the establishment of a Regional Internet Exchange Point (IXP).

During the first semester of 2017, ITU-AMS assisted Guatemala in the establishment of the interim executive committee and definition of the model of the national IXP. In addition the coordination of the physical implementation of the first national IXP started in this period.

Enhanced Capacity of over 260 delegates from Arab countries in the fields of spectrum management and frequency planning and coordination through the organization of the 3rd Annual MENA Spectrum Management Conference, held on 24-25 January 2017 in Dubai, in partnership with Forum Global and TRA United Arab Emirates. This event was followed by the ITU workshop on Cross-Border Frequency Management in Arab States on 26 January 2017 in Dubai, UAE.

BDT and BR have been collaborating towards the support on Cross Border Frequency coordination for AMS countries in 2017. Within this exercise of frequency coordination, ITU organized 2 coordination meetings in 2017: Managua, Nicaragua, 8-10 March 2017 - Guatemala City and Guatemala, 28 August - 1 September 2017. And other 2 other meetings are foreseen for 2018. For the time being 21 iterations in UHF and 8 iterations in VHF have been made by the BR taking into account the respective submissions of digital requirements from the participating countries. 21 out of 30 participating Administrations submitted their digital requirements in the UHF band at least once. For the VHF band the BR received submissions from 5 administrations: Bahamas, Guatemala, Honduras, Mexico, El Salvador and France. Regarding this exercise, more information can be found at: http://www.itu.int/en/ITU-R/terrestrial/broadcast/Americas/Pages/default.aspx.

Within the framework of the activities and actions made related to radio topics in the Americas, ITU volunteered to participate in the ad-hoc group on 2030 ICT ALLIANCE FOR THE AMERICA strengthening the cooperation between ITU and CITEL, with emphasis on emergency telecommunications.

Enhanced the skills of 80 delegates from seven Arab countries in the area of Technical, Regulatory and Policy Aspects related to “Broadband Networks in the Era of App Economy“. This was during the ITU Arab Forum on Future Networks, held in partnership with CIFODECOM on 21-22 February 2017 in Tunis, Tunisia. 80 delegates from seven Arab countries attended the Forum, where challenges and opportunities of the new App Economy were presented and discussed.

Enhanced the skills of 42 participants from the Americas (most from the Caribbean) and other regions (Egypt, Iraq, Indonesia, Switzerland, Saudi Arabia) on Spectrum Management: using the latest generation tools, carried our through the ITU Academy platform, in close cooperation with the Inter-American Telecommunication Commission (CITEL/OAS).

The ITU Americas Centre of Excellence (CoE) for Spectrum Management, CINTEL, delivered 2 online training courses. The first training course was requested by the regulator agency from Ecuador (ARCOTEL) to enhance the skills of 10 professionals on Regulatory aspects of Telecommunications and Spectrum Management Services; and the second one was focused on the Fundamentals of Spectrum Management.

Enhanced the skills of 26 participants from the Americas Region on the basic knowledge and concepts related to telecommunications networks, 4G, Advanced IMT, mobile communications, broadcasting, IP, NGN, as well as fundamentals and trends of the technological evolution. This online training course was delivered in close cooperation with the Inter-American Telecommunication Commission (CITEL/OAS) that supported the course by providing fellowships.

The ITU Americas Centre of Excellence (CoE) for Broadband Access, INICTEL-UNI, delivered 7 online training courses in benefit of the Latin American countries, and counted on the attendance of 94 participants in the courses related to following topics: Optical Networks Technologies and NGN, LTE and LTE Advanced, 5G, Mobile Communication Systems and IPv6.

http://www.itu.int/en/ITU-R/terrestrial/broadcast/Americas/Pages/default.aspx

http://www.itu.int/en/ITU-R/terrestrial/broadcast/Americas/Pages/default.aspx

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Performance Report

The ITU Americas Centre of Excellence (CoE) for Digital Broadcasting, INATEL, delivered 2 online training courses in benefit of the Latin American countries for 16 participants.

Country Assistances on development of framework for cross border RF interference management was provided to LAO P.D.R and Cambodia.

Technical assistance was provided to Mongolia to develop Master-plan for spectrum Management.

Assistance was provided to Timor-Leste on developing Spectrum Monitoring plan: Detailed report on developing Radio Frequency Monitoring capability delivered. National workshop on technical skill development of ANC (regulator) staff conducted. Skills of 12 technical engineers developed on RF monitoring.

The “ITU Asia Pacific Centre of Excellence (CoE) online Training on Spectrum Management” was successfully held on 13–26 May 2017. 292 participants from diverse backgrounds, including Administrations, Regulators, Operators and academia (excluding presenters), registered (217 participated) for the course. The participants came from 49 countries, of which 20 were from Asia-Pacific region and 29 were from outside ASP region. Participation during the workshop was very effective, especially in the forums where over 770 posts were made on more than 50 topics in 2 weeks.

3 countries for three regions have been selected for assistance within the framework of the ITU-Republic of Korea project on Basic National Spectrum Management system.

Coordinated the data collection and validation in the process of enhancing the Interactive Terrestrial Transmission Map in Europe, covering infrastructure of more than 90% of European countries.

Assistance was provided to Nepal on updating National Radio Frequency Management Framework and draft Radio Law.

3rd Annual Asia-Pacific Spectrum Management Conference (2 - 3 May 2017) was conducted in partnership with Forum Global (over 200 participants), followed by ITU workshop on Managing spectrum in the age of wireless communication (3-4 May 2017) in Bangkok. The workshop was attended by 83 participants representing administrations, regulators, industry and operators.

ITU-D SG1 Resolution 9 co-chair participation in ITU-R WP1B work, modified final report on efficient spectrum management and new broadcasting technologies.

Relevant ITU activities on EMF (for all the three sectors) have been presented during the WHO International Advisory Committee Meeting on the Non-Ionizing Radiation Programme 29-(30 June 2017).

The “ITU Asia Pacific Centre of Excellence Training on Internet and IPv6 Infrastructure Security Program” (8-12 May 2017 at TOT Academy, Nonthaburi, Thailand) built capacity of 35 participants from across the Asia-Pacific in the area of IPv6 and Internet Infrastructure Security. The training workshop was organized by the ITU, the Ministry of Digital Economy and Society, Thailand and the APNIC with support from the IEEE Comsoc and the TOT Academy.

A workshop on IPv6 Deployment and IPv6 Security Workshop was held on 19-21 June at Thimphu, Bhutan, in partnership with Department of Information Technology and Telecommunication (DITT) and APNIC. The workshop was supported by ITU-DoCA (Australia) project. The workshop was attended by around 50 participants from government, regulators, industry and academia. Following the workshop, consultations on IPv6 roadmap development were also held with key stakeholders in Bhutan.

More than 30 participants raised their awareness on Conformity and Interoperability (C&I) for 4G LTE through the ITU Asia-Pacific CoE online distance learning programme organized in partnership with CAICT.

Enhanced regulatory capacity to develop cost modeling tool for promoting affordable access of voice and data services by building the regulatory capabilities of Bangladesh Telecommunication Regulatory Commission (BTRC), 5-8 June 2017 and November 2017 and delivered the cost models to the BTRC.

Built capacity and awareness of 41 participants under ITU ASP COE Training on Conformity and Interoperability for 4G LTE from 30 October-3 November, 2017 Shanghai, China.

The V Latin-American Telecommunications Congress was jointly organized with GSMA LA, ASIET and CAF from June 19 to 22 in Cartagena, Colombia. More than 500 people attended the Congress. In a poll

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Performance Report

distributed to 150 attendees, the panel organized by the ITU ranked second (out of seven) under the category “Which was the most relevant panel?".

Improved regional collaboration on regulatory, economic and technical aspects of post-NGN, 4G and 5G and facilitated dialogue between policy-makers, regulators and the private sector during an ITU Regional Conference, which was held in Kiev, Ukraine, on 7-9 June 2017 and which was attended by 125 participants from 7 countries.

ITU C&I Assessment Study for South America was finalized and the study/results were presented to countries during a workshop, 3-4 July 2017. ITU Conformity and Interoperability (C&I) Week for the Americas Regions was organized in two parts: Workshop on the ITU C&I Assessment Study for South America, from 3rd to 4th July, and Training for AMS Region on C&I Infrastructures and Virtual Laboratory Services, from 5th to 7th July 2017, both events were held in Campinas, Brazil.

ITU has continued supported COMTELCA for the establishment of a Mutual Recognition Agreement in the sub region countries (Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua and Panama), to work in progress concepts of virtual labs and supranational certification body. COMTELCA decided to move forward with the MRA in 2018.

The ATU RPM for WTDC-17 was organized in Victoria Falls Zimbabwe. 33 countries were represented. African common proposals on BDT contribution to the Strategic plan, Rules of Procedure, Declaration and regional initiatives were approved as well as candidacies for positions to TDAG and SG1 and SG2 were registered.

The ATU RPM for WRC-19 was held in Dakar 10 to 16 September. 150 delegates from 40 countries attended the event and African groups were established in relation with WRC-19 agenda items.

A national workshop for DRC on Spectrum policies was organized 19 to 22 September in Kinshasa by GSMA with the participation of ROA. New Frequency Allocation Table was developed.

Coordination between Gabon and Equatorial Guinea for AGEOS earth Stations to be notified to BR was made with ROA assistance, 25 and 26 September at the request of ANINF, Gabon.

Specific Assistance on Spectrum Management delivered in Spanish to Equatorial Guinea during one week training in Malabo 24 to 30 September.

Assistance on Standards and C&I was given to SADC Members in a CRASA(Communications Regulators Association of Southern Africa) Electronic Communication Committee meeting held in Zambia 7-9th August 2017.

C&I Week for Americas: Workshop to present the Assessment Study for South America (3-4 July) 9 from 10 countries participated in the study; and the C&I training (5-7 July) 15 participants from 9 countries.

ANE Congress, Global Forum and ITU workshop participation and presentation, Bogotá, 5-8 September. 200 participants from 20 countries on the Global forum and 55 (from 13 countries) on the Workshop.

Assistance provided to Seychelles on Spectrum Monitoring tenders. The report has been prepared and submitted to Seychelles.

ITU-Academia Partnership Meeting: Developing Skills for the Digital Era, 19-21 September, Budapest. There was a special session on possible cooperation on spectrum management, especially in SMTP. 90 participants from 32 countries, including 37 universities.

Contribution was provided to the accreditation of the SMTP during the meeting with ZeVA on the 5th of December 2017

The Pacific Media Partnership Conference (PMPC) was held during 15-17 August 2017 in Solomon Islands. PMPC was jointly organized by ABU and ITU and hosted by the Solomon Islands Broadcasting. It was attended by about 51 people from 20 countries of which 10 countries are from the Pacific region.

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Performance Report

The “ITU Asia Pacific Centre of Excellence (CoE) Training on Spectrum Engineering and Cross border RF coordination”, was successfully held from 11 – 15 September 2017. 44 participants (excluding 9 speakers and around 15 SRMC staff involved in organization of the event) from Administrations, regulators and industry thereby representing 15 ITU member states.

The ITU Asia Pacific Centre of Excellence Training on “Broadband Mobile and Internet of Things Network Planning”, was successfully held from 19-22 September 2017 in Bangkok, Thailand. The training workshop, which was organized by the ITU, the National Broadcasting and Telecommunications Commission (NBTC) of Thailand and the Ministry of Digital Economy and Society (MDES), built capacity and skills of 75 participants representing 10 countries across Asia-Pacific (excluding 4 presenters) in the area of 5G and IOT network planning.

The ITU Asia Pacific Centre of Excellence Training on “Internet of Things: Technology, Standards and Planning”, was successfully held from 8-11 July 2017 in Tehran, I.R. Iran. The training workshop, which was organized by the ITU, the Faculty of ICT (Ministry of ICT, I.R. Iran) and the China Academy of ICT (CAICT), built capacity of 72 participants representing 5 countries (excluding presenters) in the technical aspects of IOT.

Facilitated experience exchange and capacity building on broadband technologies at an ITU Regional Workshop, which was held in Odessa, Ukraine, on 27-29 September 2017 and gathered 51 participants from 10 countries.

Within CIS RI4 developed a tool that helps to select the most feasible solution for broadband deployment in all cities and settlements in CIS and Georgia https://broadbandcalculator.online

The ITU ASP CoE training on “Deployment of Broadband through Next Generation Networks”, held from 6-10 November 2017, Ghaziabad, India built capacity of 12 participants in the area of broadband networks and NGN.

The ITU-NBTC Training on “Building IoT solutions for e-applications”, held from 27-30 November 2017 (Bangkok, Thailand) built capacity of more than 50 participants in the area of IOT research and applications.

Helped to coordinate spectrum management practices at the Regional Spectrum Management Conference and Regional Workshop on Practical Use of Radio Regulations, held in Yerevan, Armenia on 12-15 December 2017. The events attracted 150 delegates from 20 countries.

WTDC Resolutions 1, 9, 10, 11, 13, 17, 18, 20, 21, 22, 23, 25, 30, 32, 35, 37, 39, 43, 47, 48, 50, 51, 52, 57, 62, 63, 77 Recommendations 17, 19, 22

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 101, 123, 176, 177, 178, 203

WRC Resolutions 12, 55, 212, 223, 224, 238, 908 Recommendation 207

WTSA Resolutions 17, 20, 29, 44, 64, 72

WCIT Resolution 5

WSIS Action Line WSIS Action Lines C2, C3, C7 and C9 of the Geneva Plan of Action and the section "Financial mechanism for meeting the challenges of ICT for development" of the Tunis Agenda for the Information Society.


SDGs: 1 (targets 1.a, 1.4), 4 (targets 4.4, 4.6, 4.a, 4.c), 6 (targets 6.5, 6.a, 6.b), 7 (targets 7.1, 7.b), 8 (targets 8.2, 8.5), 9 (targets 9.1, 9.4, 9.5, 9.a, 9.b, 9.c), 11 (targets 11.1, 11.5, 11.a, 11.b), 17 (targets 17.3, 17.5)

2.3 Innovation and partnership

Partnership in the ICT ecosystem: Partnership and resource mobilization enhanced through direct contacts, networking and meetings. In 2017, 58 new partnership agreements were signed with various stakeholders: multi-thematic (20), on ICT Applications (12), on human capacity building (6), on

https://broadbandcalculator.online/

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Performance Report

infrastructure (5), on emergency telecommunication (4), on digital inclusion (3), on cybersecurity (3), on e-waste (2), on regulatory and market environment (2), and on innovation (1). The beneficiary regions of these newly-signed agreements were: Global (33), the Americas (7), Asia-Pacific (8), Africa (4), Arab States (3), Europe (2), and CIS (1). The BDT internal database on partnership agreements have been enhanced to support BDT resource mobilization efforts and to facilitate identification of potential partners. BDT pays particular attention at nurturing relationship with existing partners and engaging with them in lasting relationship. In addition, BDT also recognizes the importance of widening and diversifying its partners’ base through outreaching activities towards nontraditional partners. Therefore, in a convergent ICT ecosystem, entities from other sectors are becoming new BDT partners, such as Pierre Fabre Foundation for projects in m-health or International Solid Waste Association for projects related to e-waste.

ITU has been working in alliance with PAHO during 2017 on updating a study on successful experiences on e-health in the Americas region and in replicating successful e-health initiatives.

Sponsorship Opportunities: In 2017, a new interactive sponsorship platform, available in the six ITU official languages, has been launched for social and side-events activities taking place at the occasion of BDT organized events. Opportunities were opened for Study Group meetings, GSR-17 Side-events, WTDC-17 Side-events as well as ITU-D 25th Anniversary. This website/portal proposes opportunities to entities to enhance their visibility, promote brands, and showcase ICT products and solutions. Discounts are offered to ITU-D Membership for open events/meetings as well as for multiple sponsored activities. All resources mobilized are used to organized activities sponsored and to implement activities, projects and initiatives, including the regional initiatives, in the framework of the WTDC-14 and WTDC-17 Action Plans. Out of the 58 newly signed agreements during the period, 14 were sponsorship agreements related to GSR-17, ITU-D 25th Anniversary and WTDC-17 Side Events.

Following the 7th Private Sector Chief Regulatory Officers’ (CRO) and the establishment of the CRO Working Group on Digital Financial Inclusion (CRO WG-DFI) on 14-15 November 2016, Bangkok, Thailand, coordination with identified countries (i.e. Mongolia and Sudan) and relevant stakeholders from the financial and ICT/telecommunications public and private sector entities was kicked-off in 2017. Several CRO WG-DFI e-meetings took place and assessment missions to Mongolia and Sudan were carried out by end June 2017 for which the outcomes were presented at the 8th CRO and CRO WG-DFI meetings at GSR-17 demonstrating the need for enhanced collaboration between financial and ICT/telecommunication regulators to achieve UFA. A Public – Private Roundtable on Partnering for the SDGs was organized as a pre-event of WTDC-17 with over 100 participants from both sectors. Among other things, the roundtable highlighted CRO progress and outcomes, collected inputs and recommendations to further promote enhanced cooperation between Member States, Sector Members, Associates and Academia.

Partnerships have been, and continue to be, fostered with Academia to promote the development of telecommunications/ICTs, in particular the introduction of new technologies and promotion of ICT innovation, including through the development of studies and platforms for increased engagement with Academia

As a side event to WTDC-17, on ACADEMIA ④SDGs was also held at WTDF-17 with over 100 participants to present and discuss academic work and research to innovative solutions accelerating sustainable

development. The Impact Study on ICT④SDGs was finalized and the book "ICT-centric economic growth, innovation and job creation", was launched at WTDC-17. This was a collaborative project leading scholars and experts from around the world, addressing the challenges and opportunities offered by ICTs in the areas of innovation, governance, education, job creation and economic growth. It presents an in-depth roadmap for sustainable economic growth by exploiting the recent developments in Information and Communication Technology (ICT) and creating an environment that nourishes ICT-centric innovation and generates new employment opportunities.

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Performance Report

National Innovation workshop conducted during country reviews has brought together multi-stakeholders and multi-sectors to co-create contributions to foster national digital innovation policies in Rwanda on 23 and 24 February, 2017.

National workshop and Innovation ecosystem stakeholders’ consultations were held throughout the process of the country reviews for Kenya to help strengthen the ICT centric innovation ecosystems. BDT presented the preliminary outcome of the study on 24 March, 2017 in Nairobi, Kenya.

National ICT innovation ecosystem stakeholder consultations held from 13 to17 March in Buenos Aires, Argentina. This technical assistance is being provided to Argentina with aim to strengthen the startup ecosystem and ICT SMEs and improve their competitiveness.

First regional innovation forum was held on 28 and 29 March in Chisinau, Moldova, as a joint initiative between EUR and CIS regions. The expected outcome was to share challenges and opportunities, discuss good practices, and offer a platform for twinning, networking and learnings of ongoing and planned country level initiatives on Innovation.

National stakeholders’ workshop and additional interviews for the country review of the ICT centric innovation ecosystem for Moldova were held from 12 to 19 May, 2017 in Chisinau, Moldova.

Innovation track was successfully delivered for the WSIS Forum 2017 where startups and government policy makers met in order to strengthen digital industries and innovation capacity and leverage investment to bridge the innovation divide.

The Innovation toolkit <Bridging the Digital Innovation Divide> for strengthening ICT-centric ecosystems was launched during a session in the WSIS 2017 innovation track. This toolkit has been developed to help countries develop a Digital Innovation Framework, a set of policies and projects that foster national innovation.

Using the toolkit, BDT has trained over 40 national or regional experts representing 20 countries and certified 30 of them.

An Executive regional executive workshop, on bridging the digital innovation divide, was organized in cooperation with the Regional Cooperation Council (RCC) and International Center for Promotion of Enterprises (ICPE) within the framework of the ITU EUR5 RI, in Ljubljana, 12-13 September 2017, gathering of about a dozen stakeholders from European countries , and 6 countries in Europe were equipped with skills to champion / lead a national reviews on the ICT centric innovation ecosystems and develop coherent approaches to move their respective countries towards an innovation driven economy.

A multi-stakeholder global workshop, on bridging the digital innovation divide, was organized on the sideline of ITU telecom in Busan, 26-28 September, with representatives from 8 countries who were equipped with skills to champion / lead a national reviews on the ICT centric innovation ecosystems and develop coherent approaches to move their respective countries towards an innovation driven economy.

A multi-stakeholder regional workshop on Bridging the Digital Innovation Divide: Accelerating Digital Transformation towards the 4th Industrial Revolution, was held 11-12 December 2017 in Gaborone, Botswana. Workshop was held in collaboration with SADC secretariat and attended by representatives from several SADC countries and over 20 participants.

BDT also held a side event during WTDC-17 on the Digital Economy: Accelerating Digital Transformation, in October 2017 in Buenos Aires.

Finalization of the three priority projects of the Arab Technology Incubators and Techno parks Network (ARTECNET) during the meeting of the Working Group held at the Smart Village, Egypt, on 18-20 April 2017, attended by 15 participants from 9 countries.

ITU together with Busan Metropolitan City organized the 4th Young ICT Leaders’ Forum in conjunction with the Telecom World 2017 in Busan, Republic of Korea, during 27-29 September 2017. Over 200 participants from more than 30 countries worldwide participated in the Forum. The Forum also hosted Busan Global Smart Cities Challenges which presented 5 awards to winners.

Enhanced awareness of 35 participant about the methods and tools used by other countries resulting in more inspired and motivated trainers who would improve the training they provide for their employees

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Performance Report

and students on ICTs for promoting Innovation & Entrepreneurship in Sri Lanka from 12-15 September 2017 followed by another training for Department of Agriculture in December 2017 further enhancing the skills of 40 officers by developing web interfaces and mobile app for Department of Agriculture Sri Lanka with support from TRCSL Sri Lanka. ITU together with Asia Pacific Telecommunity (APT) and Pacific ICT Regulatory Resource Center (PIRRC) conducted workshop on of Spectrum Management and Harmonized use of Spectrum Resource from 28-30th November in Nadi Fiji. The workshop was attended by 27 participants, representing 10 ITU member states (FSM, Fiji, Indonesia, Kiribati, PNG, Samoa, Solomon Islands, Timor-leste, Tuvalu, and Vanuatu), 1 regional organization (APT) and two other non-member states from the Pacific.

WTDC Resolutions 1, 5, 30, 33, 50, 59, 71, 157

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 72

WSIS Action Line WSIS Action Lines 3, 4, 5, 6, and 7 of the Geneva Plan of Action and the section "Financial mechanism for meeting the challenges of ICT for development" of the Tunis Agenda for the Information Society.


SDGs: 1 (targets 1.a; 1.b), 2 (targets 2.a, 2.c), 3, 4 (targets 4.a, 4.b, 4.3, 4.7), 5 (targets 5.b, 5.6), 8 (target 8.2, 8.3, 8.6, 8.10, 8.b), 9 (targets 9.5, 9.b, 9.c), 10, 11 (targets 11.1, 11.4), 12, 13 (target 13.3), 16, 17 (targets 17.1, 17.3, 17.9, 17.14, 17.16, 17.17)

3 Objective 3: “Enhance confidence and security in the use of telecommunications/ICTs, and roll-out of relevant applications and services”

3.1 Building confidence and security in the use of ICTs

Launched the Gaming Booklet of the Child Online Protection challenge in partnership with the Ministry of Communications and Information Technology which contains a detailed description of the games that are applied during the challenge on 4 March 2017;

Conducted Child Online Protection Challenge in Port Said, Egypt on 4 March 2017, in partnership with the COP National Committee in Egypt and other stakeholders. More than 60 students learned via gamification about the Internet safety.

Caribbean School Cyber Security Awareness Programme promoted by ITU in 2017: designed to assist the Ministries of Education in the Caribbean to promote awareness in the safe use of ICT, anti-cyber bullying and general cyber security awareness in secondary schools. Three countries benefitted from the programme in the Caribbean in June (Belize, St. Kitts & Nevis, Guyana).

Delivery of Cyber bullying Workshop sessions in St. Kitts & Nevis (35 participants) and Guyana (120 participants); Unanimous Satisfaction of Participants; in Belize Presentation workshop; review & consolidation of the Anti-cyber bullying School Policy manual (70 participants); above 85% satisfaction among stakeholders.

The Cybersecurity technical Training and Cyberdrill for Suriname and for the Caribbean was organized from 3 to 7 July. The event counted with 99 attendees representing 8 Countries: Dominican Republic, Grenada, Guyana, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago , Montserrat (UK), Turks and Caicos Islands (UK), and USA.

Organized in cooperation with the Arab Regional Cybersecurity Centre (ARCC) the Regional ALERT (Applied Learning for Emergency Response Teams) Cyber Drill — 5th Edition, held in Doha, Qatar, on 5-9 March 2017. More than 11 countries attended the drill with around 100 participants.

The Drill was followed by two days training on 8-9 March 2017 conducted by Cyber Wellness Center (CWC) of the EC-Council. Participants divided into two tracks: Technical Track covered Web Vulnerabilities modules (SQAP) and Management Track covered Chief Information Security Officer (CISO) modules. Trainings were preceded by pre-assessment tests and followed by post assessment tests.

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CIRT Readiness Assessments were performed for Republic of Mali, 20-23 March 2017 and for Namibia, 19-21 April 2017 with the involvement and awareness building of stakeholders in the country. The assessment will facilitate the planning and implementation of CIRT in Mali and in Namibia.

Raised awareness and developed guidelines on Child Online Protection (COP);

Selected countries were assisted in establishing their national CIRTs and regional cybersecurity drills were conducted to test readiness of CIRTs and strengthened optimal coordination between Arab CIRTs.

In terms of technical and policy frameworks, a regional study was conducted on “Cloud Computing in Arab Countries: Legal and Legislative Aspects, Facts and Horizons” to help define the legal measures that ensure data privacy and secure use of the Internet and its various applications.

Assisted Sudan in the development of its national child online protection strategy framework in 2017;

Awareness was raised among 100 school students regarding the Internet safety through the organization of the Child Online Protection Challenge in Port Said, Egypt on 4th March 2017, in partnership with the COP National Committee in Egypt and other stakeholders.

The ITU developed National Cybersecurity strategy (NCS) for Mauritania for the period 2017-2022, preceded by a workshop to assess the current cybersecurity status through consultation with the national stakeholders, with planned work on CIRT implementation with potential funding by both ITU and host.

Built capacity among the cybersecurity professionals in Djibouti through the Arab Regional Cybersecurity Centre (ARCC) by conducting two weeks’ training that covered the "Web Security Attacks and Solutions" on 14-18 May 2017 and the “Vulnerability Assessment Penetration Testing Training” on 21- 25 May 2017;

Organized a workshop on “Cybersecurity and risk assessments in practice” during the ITU-D Study Group 2 Meeting in January.

Launched the 2nd edition of the Global Cybersecurity Index. The index aims at measuring the level of commitment of Member States to cybersecurity.

Cybersecurity Symposium and Technical Training for Uruguay and the Americas Region (26-29 September 2017), with 84 participants from 14 countries: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Jamaica, Mexico, Panama, Paraguay, Peru, and Uruguay.

Organized in partnership with CTO a national workshop in Swaziland to draft the cybersecurity maturity review and national cybersecurity strategy for Swaziland.

Supported the 5th Central European Cybersecurity Public-Private Dialogue Platform held from 14 to 15 September 2017 in Sibiu, Romania.

During the Americas Cybersecurity Regional Symposium, BDT organized the Fifth Cyberdrill Applied Learning for Emergency Response Teams (ALERT), 26-29 September, Montevideo Uruguay.

Cybersecurity in the Pacific Island project was signed in September together with the Government of Australia to assist 4 countries in the Pacific Islands on establishing National CIRTs.

A project was signed with Zimbabwe to establish a National CIRT.

Enhanced Capacity of National Telecommunication Authority (NTA), Nepal, as well as the law enforcement agencies in cooperation with the UNODC and Interpol was conducted on 7-11 August 2017. The draft Cybercrime Legislation for Nepal was prepared.

ITU Regional Workshop on Cybersecurity for CIS provided a platform for experience exchange and learning recent notable cyber-attacks in the region and ways to combat them. The Workshop was attended by 56 participants from 8 countries.

The Child Online Protection in ASEAN Conference was organized by MCMC Malaysia in cooperation with ITU on 5-6 December 2017 in Malaysia.

The FIRST-ITU Regional Symposium & Cyber Drill for Africa and Arab Regions, was held in Dar Es Salaam, Tanzania, 13 –17 November 2017. 20 countries attended the conference and drill with around 180 participants.

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Performance Report

The cyberdrill, followed by a High Level Simulation on cybersecurity related risks for the Government of Tanzania, took place on 20-21 November. 20 CEOs and 4 Permanent Secretaries actively participated.

The ITU ALERT cyber drill for Europe and CIS Regions, was held the 21-23 November 2017, in Chisinau, Moldova. 26 countries attended the drill with around 180 participants.

A CIRT assessment for the institutions of Bosnia and Herzegovina was carried out in Sarajevo, the 26-28 November 2017.

A regional training on Threat intelligence was held in Cotonou, Benin from 11-15 December 2017.

A regional workshop "Key Aspects of Cybersecurity in the Context of Internet of Things (IoT)" was held in Tashkent, Uzbekistan on 18-19 September 2017 and gathered 56 participants from 8 countries.

WTDC Resolutions 1, 5, 9, 15, 30, 33, 37, 45, 50, 59, 64, 67, 69, 78, 79

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 72, 130, 179, 181

WTSA Resolutions 50, 52, 58

WSIS Action Line WSIS Action Line C5


SDGs: 1, 3 (target 3.5), 4 (target 4.a), 5 (targets 5.2, 5.3, 5.b), 7, 8, 9, 10 (target 10.2), 11, 16, 17

3.2 ICT applications and services

A new joint effort was launched with WHO African Region during the First WHO Africa Health Forum that took place in Kigali, Rwanda on 27-28 June 2017 to scale up Digital Health services in Africa. The partnership will focus on building a capable workforce to effectively use ICT as well as addressing the need of multi-stakeholders partnership models that can bring about sustainable adoption of Digital Health.

A Cooperation Agreement with FAO was signed to reinforce the working relationship on e-Agriculture issues and expand the scope and depth of activities. A Hackathon is planned to take place with FAO during the WSIS Forum 2018 under the theme “Hack against Hunger”.

A Regional e-Agriculture Strategy Workshop is under planning with FAO for the Caribbean region to take place early 2018.

A model partnership agreement between different sectors (Health, Agriculture, Education, etc.) with ICT sector is under development to facilitate the creation of national and institutional agreements that can foster the scaling up of ICT for Development services leveraging public-private partnership.

A side event was organized during WTDC-17 on eHealth.

A joint UNESCO-ITU Mobile Learning Policy Review will be conducted in selected countries to review national ICT in education initiatives and produce a detailed report containing both an evaluation against international benchmarks and a set of policy recommendations based on good practices supported by evidence. Palestine was selected as a first country to start with.

A Joint UNESCO-ITU “Policy Forum on Mobile Learning” was held on 24 March 2017 attracting over 300 participants and stressed on the importance of cross-sectoral collaborations in developing the necessary E-skills.

A major agreement was signed with the European Commission and WHO to set up a mHealth Innovation and Knowledge Hub in Europe. The Hub will be collecting and disseminating research and experience related to the large-scale implementation of mHealth programs and support Member States in setting up large-scale mHealth programs.

A meeting was held in Zambia to scale up implementation of mHealth involving all stakeholders, Ministry of Health, Ministry of ICT, ZICTA, Mobile Network Operators, WHO and ITU. Roles of each stakeholder were established.

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A bid for telemedicine was done in Zimbabwe. Technical evaluation took place but all bidders found to be short of requirement. A relaunch of tender was advised.

An Expression of Interest EoI to solicit European institutes interest to host the EU mHealth Innovation and Knowledge Hub. 11 EoI were received from different 17 countries (both as individual and part of a consortium). A detailed Request for Proposals will be published to seek detailed proposals to select the European institute or consortium that will host the Hub.

Assistance was provided to Zimbabwe through an infrastructure and equipment audit to extend telemedicine services in remote areas of the country, as well as in-country training.

Assistance was provided to Senegal to develop their national eHealth Action Plan.

A “Toolkit and Implementation Guidelines for a Digital Health Platform” was developed to guide decision makers and health planners in designing and implementing a national "digital health platform".

A first draft of a Common ICT for SDG Platform was developed to provide an overall architecture of a common digital infrastructure that can deliver a set of integrated and cross-cutting services based on common standards and Enterprise Principles.

A Letter of Intent was signed with WHO and UN-HABITAT to develop a joint programme on Smart Healthy Cities to identify champion cities around the world to create models for the use of ICT as a key enabler to transform health conditions in cities.

Preparatory work and meetings on mDiabetes for Senegal with Ministry of Health, Ministry of ICT of Senegal, WHO and mobile telecoms operators for the preparation of phase 2 of the project completed during the 1st quarter of 2017. At the end of phase 1, the project registered the participation of 110,000+ users in its database.

Work with Burkina Faso resulted in the decision to implement m-Cervical Cancer programme, and preparatory work was undertaken in March 2017 for the launching of the initiative scheduled for April 2017 in Ouagadougou.

Built capacities of policy-makers regionally in formulating national strategies for smart learning through the implementation of the signed cooperation agreement with the Telecommunication Regulatory Authority of the United Arab Emirates and the Mohamed Bin Rashid Smart Learning Programme. The first capacity building workshop took place in Dubai on 26-28 February 2017 with the participation of 18 participants from 10 countries. The second Smart Learning Workshop was virtual and was held on the 6th of September 2017 with the participation of around 10 participants. The third workshop was held on 27 and 28 November 2017 with the participation of 7 participants from four countries.

Enhanced awareness among policy makers in the Arab region on the means necessary to formulate national strategies relevant to smart learning by developing guidelines for this purpose in collaboration with Alecso, Intel and Millennium@EDU.

In partnership with FAO, a number of activities were implemented in the area of e-agriculture including; a) the national e-agriculture strategy for Papua New Guinea was further refined and some of the priority solutions identified, b) the engagement with stakeholders towards its implementation was further strengthened. National consultation were carried out as part of the development of National E-agriculture Strategy for the Philippines, Department of Agriculture (Philippines) and Department of ICT (Philippines). c) In Fiji, a validation workshop was done for the draft E-agriculture strategy and consultation held on agromet solutions, and, d) The process for developing E-agriculture Strategy for Afghanistan was started.

Enhanced regulatory capability to deal with suitable framework on Over-the-Top (OTT) Services for Vientiane, Lao PDR, on 19-23 June 2017.

Increased regional collaboration on smart cities and improved understanding of the underlying technologies and related challenges at ITU Regional Workshop held in Samarkand, Uzbekistan, on 1-2 June 2017.

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Facilitated the exchange of experiences and discussed innovative solutions based on the Internet of Things and Future Networks technologies at an ITU Regional Workshop, which was held in in Saint Petersburg, Russia, from 19 to 20 June 2017 and which attracted 69 participants from 11 countries.

Improved cooperation and facilitated dialogue on digital financial services between financial and ICT regulators, telecom providers and other private companies at an ITU Regional Forum on Digital Financial Services Development which was held in Astana, Kazakhstan, from 4 to 5 July 2017.

Enhanced the skills of 93 participants from the Americas Region on “The role of ICT in the Smart and Sustainable Digital Cities”. This online training course was delivered through the ITU Academy platform in close partnership with the Inter-American Telecommunication Commission (CITEL/OAS).

The third edition of a joint ITU-SAMSUNG Regional Competition for Latin America and the Caribbean on “Mobile Applications for Accessibility” was carried out in 2017, awarding certificates to the winners of the two categories: (1) Ideas, solutions or projects that still need to be developed or that are under development, won by an academic entity from Argentina; and (2) Solutions to benefit people with disability that are already developed or available in the market, won by an academic entity from Brazil. This contest is primarily focused on developing innovative and creative solutions to benefit persons with disability (PwD), bringing more social inclusion and interaction, comfort and quality of life to their daily routine through mobile technologies.

An ITU-Telecom Regulatory Authority of India (TRAI) training on “Leveraging ICTs for Smart Sustainable Cities” in addition to a national symposium on “ICT Regulatory challenges in Indian Smart Cities” held on 24-26 March 2015 raised awareness among more than 190 participants on the latest trends in smart city developments.

The Study on "ICTs and Public Health in Latin America: m and e-health approach" documents a wealth of information sources on eHEALTH that can facilitate the design, implementation or replication of successful eHEALTH initiatives by different countries and to advance eHEALTH capacities. The study proposes a framework to conduct an assessment of countries’ eHEALTH development, enabling their comparison and can be a milestone towards an eHEALTH readiness index. The study also delves into the work of 2014 "best practices of leadership, innovation and governance in e-health: the cases of Brazil, Mexico and Peru" prepared for the ITU. In 2017, the eHealth initiatives have become more visible and common in the region, the scope of the present study is broader and more focused on understanding the policies and national plans of e-health and m-health, processes and contexts in Brazil, Mexico, Peru, Argentina and Panama. As a result of their joint collaboration during 2017, ITU AMS and PAHO have agreed to work in a MOU to facilitate their joint collaboration in the future. The MOU is planned to be signed in 2018.

WTDC Resolutions 1, 5, 30, 54

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 72, 139, 140, 183, 202

WSIS Action Line WSIS Action Line C7 of the Geneva Plan of Action


SDGs: 2, 3, 4 (targets 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7), 6, 7, 8 (targets 8.1, 8.3, 8.8), 9 (targets 9.1, 9.b), 11

4 Objective 4: “Build human and institutional capacity, provide data and statistics, promote digital inclusion and provide concentrated assistance to countries in special need”

4.1 Capacity building

The 3rd Center of Excellence Steering Committee meeting for the Europe region was held in Copenhagen on 17 January 2017, which approved the work plan and training programme for 2017. In follow up, the training catalogue with Training Opportunities by European CoEs was released in March. Preparations have been finalized for the convening of Steering Committee meetings in all regions during the last quarter of 2017.

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Performance Report

The 5th meeting of the Group on Capacity Building Initiatives (GCBI) was held successfully from 8 to 9 February 2017. Members reviewed ITU’s work on CB during the past year and provided guidance on the way forward.

The online publication “Capacity Building in a Changing ICT Environment” was released. The first issue focuses on mobile technologies for skills development and lifelong learning. It features the work of an international team of experts, tackling the issues in an analytical, critical, and conceptual fashion.

A Cooperation Agreement was signed with ARCTEL on the joint implementation of an Accelerated Management Course for Telecommunication Executives. The course aims to deliver high-quality and certified training for managers of the Communication Sector.

The Report on Capacity Development in Internet Governance (IG) was finalized. It provides a detailed overview and assessment of existing IG capacity development activities globally and regionally and will be the basis for further work of ITU in this field.

Under the framework of the ITU Academy’s Centers of Excellence network, a total of 64 training courses were delivered between January-December 2017, with a total of 1551 participants from all over the world.

Supported the development of the Quality of Service and Experience (QoS/E) Framework and draft QoS/E guidelines for the WATRA region.

Development of training materials for the ICT and Climate Change Training Program was completed. The material will now undergo editing and should be available for delivery by the end of the year.

The Spectrum Management Training Program (SMTP) underwent a complete review and update to ensure that the materials incorporates the latest developments in the field.

The report on the development of the Internet of Things (IoT) training Program was completed. The program will contain total of 15 modules, 8 at the Foundational level and 7 at the advanced level. Experts were recruited to develop the individual modules. The modules should be ready by the end of April 2018.

The Quality of Service Training for SADC was held in Gaborone, Botswana, on 8-10 May 2017. This training was attended by 106 participants from 8 SADC countries. Country case studies from this training are used as reference materials for the Quality of Service Training programme and as input into the QoS/QoE manual.

The workshop on “Developing the ICT ecosystem to harness Internet-of-Things (IoT)” for the Africa region was held in Mauritius from 28-30 June 2017 and attended by 151 participants.

Organized the Regional Forum on Internet of Things (IOT): Smarter Living in the Caribbean and Digital Financial Services (DFS) Workshop at HYATT Regency Hotel, Port of Spain, Trinidad & Tobago, on 24–26 April 2017 and 27–28 April 2017, respectively. 70 participants from 14 countries benefited from the Regional Forum on Internet of Things (IOT): Smarter Living in the Caribbean, and 90 participants from 14 countries benefited from the Digital Financial Services (DFS) Workshop.

Organized Regional Training Workshop on "Satellite Communications for the Africa region, Arab region and the Caribbean. These workshops were organized under a partnership agreement with the international Satellite telecommunication organization (ITSO).

Organized with BR and participated in the Radiocommunication seminar (RRS-17), held in Dakar from 27 to 31 March 2017. More than 120 radiocommunication experts were trained on BR tools for space and terrestrial services.

Built capacity on KPI, Digital proofs and Security of Electronic Transactions for Arab countries participated in a regional training was organized in cooperation with CIFODECOM-Tunis. 14 participants attended the training.

Enhanced skills on Fundamentals of Fiber and Optical Networks at a regional training organized in cooperation with CIFODECOM-Tunis on 30 January-2 February 2017. 16 trainees attended the training.

Partnered with the Asia-Pacific Telecommunity (APT) in organizing the “Preparing for International Conferences, 2017” Training. The training was delivered in two phases (On-Line and Face to Face) from

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Performance Report

30 January to 3 February and 27-30 March 2017, respectively.39 participants from 22 countries completed the online course, and 30 attended the face to face training.

ITU in partnership with the Asia-Pacific Postal Union built capacity of 12 participants in developing postal e-strategies.

Enhanced skills of Arab countries on Optical Networks Engineering, Installation and Deployment through a regional training organized in cooperation with CIFODECOM-Tunis on 13-15 April 2017. More than 11 participants attended the training.

Built capacity 4G/5GPlanning and Deployment at a regional course organized in cooperation with CIFODECOM-Tunis on 16-18 May, 2017. 14 participants attended the training.

Built capacity on identifying ICT project and business risks and provide structured process for the management of ICT Risk Management at regional training organized in cooperation with SUDACAD-Sudan, from 30 April-2 May 2017. Due to the high demand of this training, a second session was organized on 23-25 May 2017. More than 30 participants attended the training from Arab countries, of which 10 were women.

On-line indigenous training course to ensure access to training and innovation through the design and implementation of pilot projects that allow the implementation of communication networks-managed and operated by indigenous peoples, through educational processes aimed at broadening the knowledge of participants on the use of ICTs for information and communication tools, digital content, virtual education development and e-commerce. The training benefitted over 150 indigenous from 16 countries of the Americas region (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Paraguay, Peru, Uruguay, United States and Venezuela). (http://www.itu.int/en/ITU-D/Digital-Inclusion/Indigenous-Peoples).

Annual regional workshop on human capacity development for African countries, held in June 2017 in Port-Louis, Mauritius with 121 participants from 27 countries in attendance. The workshop provided the platform for the ICT professional from the public service, industry and academia to enhance their understanding on the Internet of Things ecosystems issues in Africa.

Enhanced skills on IPv6 Certified Network Engineering through a regional training on IPv6 deployment organized in cooperation with SUDACAD-Sudan on 07-09 May 2017. The training aimed to explore the current and future IP technologies and its infrastructure. More than 15 participants from Arab countries attended the training.

Capacity built on different aspects of Business Analysis for ICT projects on a regional training for Arab states organized in cooperation with SUDACAD-Sudan from 23-25 May 2017. The training was attended by more than 20 participants, 7 of which were women. Due to the high demand of this course, an online training was organize during the 07-18 August 2017. 43 participants attended the training and 10 of which were female.

Within the framework of the partnership initiative with Telecommunications Regulatory Authority (TRA-UAE), a regional project was signed on human capacity building on IPv6 for Arab LDCs and Palestine. The project started its implementation in 2016 and 2 high and professional training activities were implemented in December 2016 and April 2017. The project aims to build human and institutional capacity to improve the technical skills in the development and use of IPv6, as well as to assist them to better deploy the IPv6. 28 participants from Arab LDCs and Palestine were trained and became certified IPv6.

Ten ITU Asia-Pacific Centres of Excellence trainings were held in Asia-Pacific region on Spectrum Management, Internet and IPv6 Infrastructure Security, Conformity and Interoperability (C&I) for 4G LTE, IOT Technology, Standards and Planning, Collaborative Cross-sectoral Regulatory Mechanisms and Competition Analysis in Digital Economy, Spectrum Engineering and Cross border RF coordination, Broadband Mobile and Internet of Things Network Planning, Conformity and Interoperability (focus on IOT), Deployment of Broadband through Next Generation Networks, Implementing E-application strategies for telecom sector growth in the Pacific (detailed in other sections), and an online training on

http://www.itu.int/en/ITU-D/Digital-Inclusion/Indigenous-Peoples

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Performance Report

OTN and PTN for broadband and high-speed services. Facilitated the exchange of experiences between capacity building professionals at an ITU Regional Workshop, which was held in in Odessa, Ukraine, from 12 to 14 April 2017 and which attracted 62 participants from 9 countries.

The regional workshop on “Strengthening capacities in international Internet governance” was held in Brasilia, Brazil, on 14 August 2017. The workshop enhanced the capacity of 60 participants from countries in the Americas region on a wide range of topics and included a large number of different stakeholders from the global and regional Internet governance community.

The ITU-Academia Partnership Meeting: Developing Skills for the Digital Era was held in Budapest, Hungary, on 19-21 September 2017. The meeting was attended by 88 participants from 32 countries, including 38 academic institutions representing all regions. The large majority of the participants came from academia, others from government, industry, Centers of Excellence and international organisations. The meeting contributed to enhanced cooperation between ITU and academic institutions, and between academic institutions and Centers of Excellence.

Steering Committee meetings for the Centers of Excellence network were held successfully in all regions between November and December 2017. The meetings reviewed the activities and performance of the Centers during 2017, discussed challenges and how to overcome them, and agreed on the draft training catalogue for 2018.

During the Internet Governance Forum 2017, an Open Forum on capacity building on Internet governance was organized, jointly with other stakeholders. The session discussed capacity building needs for policy makers (in particular in developing and least developed countries) and presented ongoing and planned activities in this regard by different stakeholders.

Regional workshop dedicated to raising awareness of ITU activities in the CIS was held in Tashenkt, Uzbekistan on 27-29 November and attracted 58 participants from 9 countries.

WTDC Resolutions 1, 5, 9, 15, 20, 21, 22, 30, 32, 33, 36, 40, 50, 59, 73, 77

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 72, 137, 139, 140, 176, 188, 189, 197, 199, 202


WTSA Resolutions 54, 59, 72

WSIS Action Line WSIS Action Line C4 of the Geneva Plan of Action and §§ 8, 22, 23a, 26g, 49, 51, 65, 72h, 86, 87, 90c, d, f, 95, 114b of the Tunis Agenda for the Information Society.


SDGs: 1 (target 1.b), 2 (target 2.3), 3 (targets 3.7. 3.b. 3.d) , 4 (targets 4.4, 4.7), 5 (targets 5.5, 5.b), 6 (target 6.a), 8 (Target 8.2), 9 (targets 9.1, 9.b, 9.c), 12 (targets 12.7, 12.8, 12.a, 12.b), 13 (targets 13.2, 13.3, 13.b), 14 (target 14.a), 16 (target 16.a), 17 (target 17.9, 17.18)

4.2 Telecommunication/ICT statistics

The latest edition of the ITU World Telecommunication/ICT Indicators Database and the ITU/World Bank joint publication “The Little Data Book on Information and Communication Technology 2017” were released in January 2017 and June 2017. The data will enable users to take informed decisions in the field of ICT, based on internationally comparable statistics.

The Extraordinary Meeting of the EGTI/EGH took place on 1-3 March 2017. On 28 February, a meeting of the sub-group and independent consultant also took place. Two input documents (prepared by EGH/EGTI sub-group and Pyramid/Global Data) were discussed during the meeting. The meeting adopted a total of 14 indicators to be included in the IDI compared to the current list of 11 indicators. The results of the new IDI will be published in 2018, to provide sufficient time to undertake statistical tests and to allow sufficient time for countries to gather and report data on the newly included indicators.

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Performance Report

The 2017 short questionnaire data collection was completed. Around 164 countries submitted their responses to the WTI Short Questionnaire 2017. 114 countries responded to the ICT Household Short Questionnaire 2017, which is a significant increase from 2016 (67 countries).

The “ICT Trends and Developments” reports for the Americas region, Asia and the Pacific and Europe were completed as an input to the Regional Preparatory Meetings (RPMs). The reports enabled the ITU membership to assess ICT trends in their regions, as a basis for discussions at the RPMs.

The National Workshop on ICT Indicators was held in Huye, Rwanda on 25-29 April, 2017. The workshop, which was attended by 19 participants, strengthened the capacity of the country to produce administrative and survey-based statistics on telecommunications and ICT that are internationally comparable, timely, and accurate.

The National Training Workshop on ICT statistics was conducted in Ulaanbaatar, Mongolia from 22 to 24 May 2017. The workshop was attended by more than 120 participants representing the ministry, regulator, NSO as well as operators and service providers. The workshop provided a forum to discuss in detail the list of ICT indicators collected by ITU and other issues related to improving the availability of quality and internationally comparable ICT statistics in the country.

A capacity building workshop on ICT statistics was held for Mongolia (22 and 23 May 2017), which built capacity of more than 100 participants. Following the workshop, meetings were held with the policy maker (CITA) and main producers of official ICT indicators in Mongolia, namely CRC and the NSO.

The ITU Asia-Pacific Regional Workshop on ICT Statistics was held from 22 to 25 August 2017 in Xi’an, China, which build capacity of more than 60 participants (representing ministries, regulators and national statistical offices) from 20 countries to collect, produce, analyze, and disseminate quality indicators and statistics on telecommunication/ICT. The workshop was hosted by the Ministry of Industry and Information Technology of China with supports from the Australian Government, China Academy of ICT, Xi’an University of Posts and Telecommunications, and Shannxi Communications Authority.

The meetings of the ITU Expert Group on Telecommunication /ICT Indicators (EGTI) and Expert Group on ICT Household Indicators (EGH) took place in Geneva, Switzerland, on 12-13 September and 14-15 September respectively. Nearly 100 statistical experts from ICT ministries, national statistical offices telecommunication regulators, and international organizations from 48 countries attended the meetings and discussed how to better track access and use of ICTs by households and individuals, and how data from ICT service providers could be used to inform policy-makers and regulators and help monitor and drive ICT development.

The 2017 long questionnaire data collection was completed. Around 150 countries submitted their responses to the WTI Long Questionnaire 2017. Around 60 countries responded to the ICT Household Short Questionnaire 2017, and 114 countries responded to the ICT Price Basket Questionnaire 2017.

The World Telecommunication/ICT Indicators Symposium (WTIS) 2017 was held in Hammamet, Tunisia from 14-16 November 2017 and was attended by around 420 participants from 74 Member States representing public and private organizations including ministries, regulators, national statistical agencies, universities and research institutions, telecommunication operators, ICT firms, and regional and international organizations.

The Measuring the Information Society Report (MISR) 2017 was launched on 15 November 2017 during WTIS 2017. MISR 2017 includes the results of the ICT Development Index (IDI) 2017 at the global and regional level and highlights countries’ improvements since 2016. The report presents a quantitative analysis of the information society and highlight new and emerging trends and measurement issues. It also includes for the first time individual economy profiles providing a snapshot of the latest ICT landscape and efforts made to increase the ICT access, use and proficiency of their citizens. The analytical report is complemented by a series of statistical tables providing country-level data for the indicators included in the IDI. It contributed to the enhanced knowledge of policy makers, investors and business people about current ICT market trends allowing them to take evidence-based decisions; it provides an accurate analysis of telecommunication/ICT development.

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The ITU project on ‘Big Data for Measuring the Information Society’ was concluded successfully. The project includes pilot studies in six countries (Colombia, Georgia, Kenya, Philippines, Sweden and the United Arab Emirates) that aims to explore how big data from the ICT industry, particularly from telecommunication operators, can produce new or complement existing indicators to measure the information society. The outputs of the project include six country reports and a methodology document describing the big data ICT indicators and methodologies and how the indicators can be produced by operators and service providers, and compiled at the country level. The document was developed and enhanced based on experiences by pilot countries. The use of the methodology document will ensure international comparability of the ICT indicators that are produced from big data sources.

ITU and the Ministry of Communications and Information Technology of Indonesia organized a mini workshop on ICT indicators and IDI on 12-13 December 2017 in Indonesia.

WTDC Resolutions 1, 5, 8, 30, 33, 37, 43, 50, 51, 52, 57, 59, 60

PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 71, 72, 137, 139, 140, 176, 188, 189, 197, 199, 202

WSIS Action Line Telecommunication/ICT statistics are relevant to the monitoring of the implementation of all WSIS Action Lines of the Geneva Plan of Action and are referred to in paragraphs 112-119 of the Tunis Agenda for the Information Society, as well as paragraphs 70 of the Outcome Document of the High-Level Meeting of the General Assembly on the Overall Review of the Implementation of WSIS Outcomes


Telecommunication/ICT statistics are relevant to the monitoring of the implementation of all SDGs and are referred to in paragraphs 48, 57, 74-76, 83 of the 2030 Agenda for Sustainable Development

4.3 Digital inclusion of people with specific needs

Awareness was raised on the type of ICT accessibility policies that ITU members can adopt and implement to ensure telecommunication/ICT accessibility for persons was disabilities. In addition, the capacity of Member States to develop and implement digital inclusion policies, strategies, and guidelines to ensure telecommunication/ICT accessibility for persons with disabilities was strengthened through the following:

o Over 1000 ITU Members and stakeholders were made aware or had their capacity built in ICT accessibility policies, strategies, guidelines and good practices. This includes awareness raising during ITU-D Study Group Question 7/1 meetings; on public procurement of accessible ICTs to over 150 participants during the “European Workshop on Accessibility” held on 2-3 February 2017 in Brussels; in Costa Rica on 14 March 2017 to over 100 decision makers who participated in a political buy-in seminar on the topic of ICT Accessibility related to web accessibility (see details related to development of training below); and on 26 May 2017 to over 200 participants on the “Opportunities to promote Accessible ICTs from a global development perspective” in the event “International week – I am accessible” held by the Government of Spain through Ceapat-Imserso”; , 235 participants in “Accessible Americas IV- ICT for ALL” held in Costa Rica from 21 to 23 November as well as to over 75 participants during the Stakeholder Workshop on Web Accessibility organized by European Commission on 29 November in Brussels. ITU activities and key resources on ICTaccessibility were also promoted and shared with the UN diplomatic community during the 4 December celebration of International Day of Persons with Disabilities.

o The fourth edition of the Regional Workshop Accessible Americas: ICTs for ALL was carried out in San Jose, Costa Rica, from 21 to 23 November 2017. The event accounted the attendance of 245 participants from 18 countries. The event focused on promoting further the development of accessibility in countries and institutions, through the effort and cooperation of stakeholders and sharing successful outcomes of projects and initiatives already implemented, in order to interchange resources and solutions and make the Americas region a more inclusive society.

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o Assistance was provided to Egypt to develop a national ICT accessibility policy. ITU Member State Egypt released its national ICT accessibility policy for persons with disabilities at its annual ICT accessibility conference in April 2017. The policy includes recommendations on additions to Egypt’s draft Disability Act as well as its ICT and broadcasting laws and regulations covering web, TV, mobile and public access terminals accessibility along with public procurement of accessible ICTs.

o A national training programme on web accessibility “Internet for @ll” composed by a political buy-in at national level on ICT accessibility and two “face-to-face train-the-trainer” courses on “Accessible web content” and in “Design and development of accessible websites” in line with the WCAG 2.0 web accessibility standards was developed. The pilot of this National training programme was implemented in Costa Rica from 13 to17 March 2017. During the decision maker’s buy-in seminar awareness was raised among the Regulator, Superintendencia de Telecomunicaciones (SUTEL), Ministry of Science, Technologies and Telecommunications (MINCIT), the Universidad de Costa Rica and its Consejo Nacional para las Personas con Discapacidad (CONAPDIS). Within the political buy-in, ITU-D also made a presentation of a self-sustainable model that, as a result of a national certification for these two trainings, can generate in-country funds to also build capacity of persons with disabilities in using accessible websites. ITU also delivered the two training courses on web accessibility and as a result ITU-D certified 44 national trainers on “Accessible web content” and 20 national trainers in “Design and development of accessible websites”. These courses were delivered at the Universidad de Costa Rica that with the curriculum provided by ITU will take the lead at national level on this topic and will replicate the courses to ensure that Costa Rica governmental websites are made accessible and available for persons with visual disabilities (PwD). The curriculum of this National training programme on web accessibility has already been translated from Spanish into English, French and Arabic and adapted to each region. It will be made available in other ITU official languages in 2018, upon regions’ requests.

o Girls in ICT Day events were organized globally on 27 April, including at ITU Headquarters and at all ITU regional offices, raising awareness and contributing to create a global environment that empowers and encourages girls and young women to consider studies and careers in the growing field of ICTs. Up to day, since 2011 when the first International Girls in ICT Day was celebrated, over 9,000 events in 166 countries have taken place, empowering more than 300,000 girls and young women from around the world. In 2017, some 70,000 girls from 134 countries participated in over 2,100 events: this includes events held in 30 countries in the AFR region, 33 in the AMS region, 12 in the ARB States, 20 in the ASP region, 6 in the CIS and 33 in EUR. The ITU Girls in ICT Portal received 1,117,695 page views between January and September 2017. This compares to a total of 383,552 page views in 2016, and 337,936 page views in 2015. The Girls in ICT Portal houses a toolkit and branding materials for organizers to use in their events. It also includes a map of events worldwide, linked to pages where organizers can post pictures, videos and descriptions of the results of their events.

o Awareness about Girls in ICT Day has been raised among tens of millions worldwide and covered by BBC World TV in 2017. #GirlsinICT hashtag reached over 63 million Twitter accounts for 255,057,360 timeline deliveries this year.

o In 2017, the flagship Girls in ICT Day event organized in Geneva was connected with the Girls in ICT Day event organized in Vilnius, Lithuania during RPM-EUR and an event organized by Alfa Telecom in Beirut, Lebanon. These events, and events from around the world, are posted on the Girls in ICT Portal, which also hosts the Girls in ICT Facebook page and #girlsinict Twitter feed. The Portal is available at www.itu.int/girlsinict.

o ITU-D also raised awareness on how ICTs can promote girls’ inclusion and access to education (particularly STEM) and employment and contribute to gender equality and women’s empowerment with over 40 stakeholders-participants during a WSIS workshop on 15 June 2017, as

http://www.girlsinict.org/

http://www.itu.int/girlsinict

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well as to over 150 participants during the UNI Global Union - World Executive Board Meeting on “The Future World of Work” held from 9-11 October in Nyon, Switzerland.

o Internet Access and Training Centre for persons with hearing disabilities was established in Vitebsk, Belarus in March 2017. The Centre provides five working places.

Girls in ICT Day celebration was encouraged in the Asia-Pacific region in a number of countries. ITU staff at regional office participated at celebrations done by the Asia-Pacific Telecommunity (Fiji), Vanuatu (remotely) and Thailand. A targeted programme for 2017 to train girls in ICT was also launched in Thailand, together with the Ministry of Digital Economy and Society (Thailand) and partners. Following the Girls in ICT Day celebration in Thailand, ITU and Ministry of Digital Economy and Society (Thailand) in partnership with FAO, CCKDM (Thailand) and CISCO have enhanced the awareness and skills of more than 150 female students and 11 women from Thailand through three trainings in using ICTs to improve their careers and work productivity.

Enhanced regulatory capability for Bangladesh Telecommunication Regulatory Authority to ICT for Bangladesh for empowerment of women using ICT and developed recommendations in December 2017 Dhaka Bangladesh.

The capacity of members in using telecommunications/ICTs for the social and economic development of people with specific needs, including telecommunication/ICT programmes to promote youth employment and entrepreneurship, was improved through:

o Raising awareness on the importance of training young people with job-ready digital skills among nearly 200 stakeholders during the June 2017 World Summit for the Information Society (WSIS) Forum “High Level Dialogue on Digital Skills for Decent Jobs for Youth”. The session launched the joint ITU-ILO “Digital Skills for Decent Jobs for Youth” campaign to incentivize a range of stakeholders to train 5 million youth worldwide with job-ready digital skills by 2030. The Campaign has been launched under the “Global Initiative on Decent Jobs for Youth”, supported by 22 UN agencies. ITU is leading the digital skills thematic area of the Global Initiative on Decent Jobs for Youth which seeks to scale up country action. More information about the campaign is available at www.itu.int/digitalskills.

o Raising awareness on digital skills for youth employment, including the joint ITU-ILO “Digital Skills for Decent Jobs for Youth” campaign, among 150 stakeholders attending the World Youth Skills Day event at UN Headquarters in New York on 17 July 2017. Digital skills and the Digital Skills Campaign were promoted at this event by the UN Secretary-General's Envoy on Youth, Ms. Jayathma

Wickramanayake and the President of the UN General Assembly, Peter Thomson, including their social media accounts, as well as via #DecentJobsForYouth and #digitalskills. These messages were amplified on International Youth Day, by the ITU Secretary General, the BDT Director and through an ITU Digital Skills Campaign infographic at https://pbs.twimg.com/media/ DHA6KseXoAAZWVV.jpg

o Creating and making available to all ITU members, young job seekers and entrepreneurs an online database of ICT-enabled resources. This database includes links to training opportunities, crowd funding for start-up capital, mentoring networks and job-matching services to enable members and youth to leverage digital opportunities to enhance their employment and entrepreneurship opportunities. See http://www.itu.int/net4/ITU-D/CDS/sis/Youth/Resources/index.asp.

120 digital inclusion programmes and practices were shared on the Digital Inclusion Newslog at http://digitalinclusionnewslog.itu.int/ from January to June 2017, with more than 4,500 views of the newslog posts during this time period.

Awareness was raised and best practices shared among ITU members through weekly publication of innovative digital inclusion practices and strategies on the ITU-D Digital Inclusion newslog. 181 digital inclusion programmes and practices were shared on the Digital Inclusion Newslog at http://digitalinclusionnewslog.itu.int/ from January to September 2017, with more than 6,757 views of

http://www.itu.int/digitalskills

https://twitter.com/hashtag/DecentJobsForYouth?src=hash

https://pbs.twimg.com/media/DHA6KseXoAAZWVV.jpg

https://pbs.twimg.com/media/DHA6KseXoAAZWVV.jpg

http://www.itu.int/net4/ITU-D/CDS/sis/Youth/Resources/index.asp

http://digitalinclusionnewslog.itu.int/

http://digitalinclusionnewslog.itu.int/

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Performance Report

the newslog posts during this time period. ITU members and related interested stakeholders have access through this newslog to the latest digital inclusion practices and strategies, such as digital literacy, coding training, initiatives to encourage more girls and women to take up ICT studies and careers and ICT accessibility practices for persons with disabilities.

Support was provided to over 150 indigenous leaders from 16 ITU Member States in Americas Region (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Paraguay, Peru, Uruguay, United States and Venezuela) to develop their capacity in using telecommunications/ICTs for the social and economic development though three (3) on-line courses: on “Access, development and use of web tools and digital content of interest of indigenous communities” (17 April-24 June), on “ Training education in entrepreneurship” (3 July-26 August), and on “Development of Indigenous local communication networks (how to develop, manage and operate a network of Indigenous news radio) . (Joint OP action with Americas Region) (11 September-3 November).

Raised ICT inclusiveness in Belarus by establishing an Internet Access and Training Centre for persons with hearing disabilities in Vitebsk, Belarus, in March 2017. The Centre provides five working places.

Raised capacity of teachers of 2 Internet Access and Training Centres for persons with hearing disabilities through joint ITU-IIET UNESCO training, which was held in Minsk, Belarus, from 15 to 16 May 2017;

Discussed results of the Girls in ICT Day initiative in CIS and outlined future directions of its development at ITU Regional Videoconference Seminar, which was held in Moscow, Russia, on 27 April 2017 and which attracted 60 participants from 6 countries.

Promoting the formulation of ICT Accessibility Policies in the Arab region by assisting Sudan in the regard. Furthermore, assisted the Ministry of Communications and Information Technology of Egypt to formulate the ICT Accessibility Policy for Egypt. The report was launched during the 6th Annual ICT Accessibility Conference that was held in Cairo, Egypt on 8-9 May 2017.

Promoted ICT Accessibility regionally through the organization of Regional ICT Accessibility Week in collaboration with UNESCO on 24 – 28 September 2017. Activities were organized by 9 partners in 7 countries in the Arab region. On this occasion, ITU and UNESCO organized a High Level Symposium, a training on web accessibility, and a workshop on organizing accessible meetings on 27-28 September 2017 in Cairo, Egypt.

Completed translation of the ITU curriculum on Web Accessibility into Arabic.


PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 30, 32, 33, 34, 36, 37, 64, 70, 71, 131, 139, 140, 175, 184, 198, 202

WTSA Resolution 55, 69

WSIS Action Line WSIS Action Lines C2, C4 and C7 and C8 of the Geneva Plan of Action and § 90 of Tunis Agenda for the Information Society


SDGs: 1 (targets 1.2, 1.4, 1.a, 1.b), 4 (targets 4.1, 4.2, 4.3, 4.4, 4.5, 4.a, 4.b), 5 (5.1, 5.5, 5.b, 5.c), 8 (targets 8.2, 8.3, 8.5, 8.6, 8.10, 8.b), 9 (target 9.c), 10 (targets 10.2, 10.3), 11 (targets 11.2, 11.7, 11.c), 16 (target 16.b), 17 (targets 17.6, 17.7, 17.8, 17.17)

4.4 Concentrated assistance to LDCs, SIDS and LLDCs

A Pre-WTDC-17 Ministerial Roundtable on ICT④SDGs in Least Developed Countries (LDCs), Landlocked Developing Countries (LLDCs), and Small Island Developing States (SIDS) took place on 8 October 2017 and was attended by about 90 participants. The Roundtable highlighted how ICTs are accelerating the attainment of the Sustainable Development Goals (SDGs), and discussed national initiatives on how to address and overcome barriers to ICT affordability, connectivity, access, and use. It identified ICT strategies and policies, innovative technologies, and investment opportunities to drive ICT developments. It also highlighted the role of the private sector.

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Performance Report

To enhance the capacity of LDCs, the report on ICTs, LDCs, and the SDGs is under preparation. The report, which is being produced in cooperation with the UN Office of the High Representative for Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLs), focuses on ICT infrastructure and affordability developments (SDG 9, Target 9c). A draft was presented during the WTDC-17, and the report will be launched in Q1 of 2018.

Zambia received concentrated assistance in the form of equipment for schools for the blind.

A presentation to highlight the importance of ICT infrastructure for development in LDCs was made at the Regional Meeting of African LDCs. The meeting was organized from 28 February to 01 March, in Dakar, by the UN Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS).

ITU made a presentation to highlight the potential of ICTs in the LLDCs as key bedrock of the digital economy at the Expert Group Meeting on Financing Infrastructure Development for enhanced integration of the LLDCs into global trade. The meeting was organized by the UN Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS) and took place on 4 and 5 October 2017 at the United Nations Headquarters, New York.

A presentation was made to acknowledge ITU’s work in the LDCs and the importance of ICTs to fast-forward the implementation of the outcome of the Mid-term Review of the Istanbul Programme of Action (IPoA) and to build synergies and coherence with the 2030 Agenda. The 15th Inter-Agency Consultative Group Meeting of the UN system and international organizations on the implementation of the IPoA for the LDCs for the Decade 2011-2020 was held on 3 October 2017. It was organized by the UN Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS) at the United Nations Headquarters, New York.

Completed the Strategic Corporate plan for the recently established ICT Commission (ICTC) in Tanzania. The work was started in 2016 with the diagnostic of the situation and the respective validation. In 2017, the draft strategic plan was drafted, and a stakeholders’ consultative meeting was held in Dar Es Salaam. After inserting the received inputs, the final document is in the process of being submitted to the ICTC. The Strategic Corporate Plan will help Tanzania to implement a structure ICT development programme.

Celebrations in Girls in ICT in April. Sponsorship was given to some African countries, and a joint collaboration with UN agencies, such as UN Women, UNDP Regional Office, UNDP Country office and UNECA and the AUC in Addis Ababa, Ethiopia, was held.

Enhanced skills of 14 participants from Arab LDCs on IPv6 security related security issues at the ITU Arab Regional Training Programme for Arab LDCs on IPv6 (CNE-2), organized in collaboration with NTC-Sudan in April, 2017. 14 trainees from 7 countries were trained.

Aimed at enhancing the capacity of LLDCs, two reports on “America's landlocked developing countries (LLDCs): Connectivity opportunities and challenges in Bolivia and Paraguay” are currently under preparation.

BDT contributed a chapter on the Internet Divide, with a focus on infrastructure and connectivity gaps in the LDCs, to the 2017 Aid For Trade at a Glance Report.

Supported integration of ICT in education in Kyrgyz Republic in April 2017 by supplying remote education facilities as technical assistance to the Institute of Electronics and Telecommunications under Kyrgyz State Technical University named after Iskhak Razzakov.

The workshop on “Enhancing access to submarine cables for Pacific Islands Countries” (31 July-3 August, 2017 in Fiji) was organized in partnership with Pacific Islands Telecommunications Association (PITA) and with the support of DoCA (Australia) and DoC (Fiji). The workshop built capacity and skills of around 90 participants from government, regulators, industry, and academia in the area of submarine cable access, pricing and costing.

During 2017, a total of 624 fellowships were provided to participants from LDCs to participate in ITU meetings. Every LDC received at least one fellowship.

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Performance Report

The ITU Asia-Pacific CoE workshop on “Implementing E-application strategies for telecom sector growth in the Pacific” organized in partnership with PITA, DoC (FIJI), DoCA (Australia) and MDES (Thailand) built capacity of 65 participants from 13 countries in the area of telecom strategy, e-applications and platform development with specific reference to the Pacific.


PP Resolutions PP Decisions 5, 13 PP Resolutions 25, 30, 32, 33, 34, 36, 70, 71, 123, 124, 125, 126, 127, 135, 159, 160, 161, 193, 202

WRC Resolution 12

WCIT Resolution 1

WSIS Action Line WSIS action lines C4 and C7 of the Geneva Plan of Action and §§ 9, 23, 26, 49, 59, 87 and 95 of the Tunis Agenda for the Information Society


SDGs: 1 (target 1.4), 3, 4 (targets 4.3, 4.5, 4.6, 4.a, 4.b), 5 (target 5.b), 6, 8 (target 8.5), 9 (targets (9.1, 9.2, 9.5, 9.a, 9.c), 10 (targets 10.2, 10.b), 11 (targets 11.1, 11.2, 11.7), 12 (target 12.b), 13 (target 13.b), 14, 15, 16, 17 (targets 17.7, 17.8, 17.9, 17.18)

5 Objective 5: “Enhance environmental protection, climate change adaptation and mitigation and disaster management efforts through telecommunication/ICTs”

5.1 ICTs and climate-change adaptation and mitigation

The e-waste management policy and regulatory framework for Saint Lucia were finalized.

The first phase (Phase 1) of a study for developing an E- Waste Management Policy and Regulatory Framework for Jamaica has been completed. The final phase (Phase 2) is 90% completed.

ITU, together with the United Nations University (UNU), and the International Solid Waste Association (ISWA) is finalizing the Global E-waste Monitor 2017, which was launched on December 15th. This report presents 2016 global and regional figures on the amount of e-waste produced, and features a number of other figures, such as global and regional recycling rates, and the number of countries with e-waste legislation. This report is one of the key outcomes of the Global E-waste Statistics Partnership. The main objective of this Partnership is to build capacity to help countries produce reliable and comparable e-waste statistics, to collect data from countries and build a global e-waste database to track developments over time and by this informing policy makers and industry. ITU and its partners have secured funding to continue his work in 2018.

BDT is finalizing the ‘Handbook for the development of a policy framework on electrical and electronic waste from Information and Communication Technologies’.

The final reports of the ITU-D Study Group Period 2014-2017 Questions 6/2 on ICTs and Climate Change and Question 8/2 on Strategies and Policies for the proper disposal or reuse of telecommunication/ICT waste material were published.

BDT is finalizing a joint project with Universidad de La Plata, Argentina. The aim of this project is to establish an e-waste recycling pilot plant that will provide concrete responses the e-waste problems in cities in line with Sustainable Development Goals.

BDT if finalizing a publication on Successful Electronic Waste Management Initiatives which will provide an overview of some examples and experiences in the African, Asian, European and Latin American regions on existing effective WEEE management initiatives that could serve as a basis to develop a best practice on the sound management of e-waste that could be replicated in other parts of the world.

BDT is working on the development of training materials on ICTs and Climate Change, which is being done in four stages; stage 1 – scoping of the programme; stage 2-development of content; stage 3 – peer review and stage 4 –editing of the material. We have completed stage 1 and stage 2: all materials for the 21 modules have been developed and peer reviewed. We are now in stage 4 of editing of the materials

http://www.itu.int/en/ITU-D/Climate-Change/Pages/ewaste/globalewastestatisticspartnership.aspx

https://www.itu.int/pub/D-STG-SG02.06.1-2017



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Performance Report

A study has been commissioned to determine the capacity building needs of African countries in terms of developing guidelines on the development of legislative frameworks. This study would recommend a capacity building plan for having e-waste legislative framework in place.

BDT is working on the development of a report to design an e-waste policy and regulatory framework for Malawi, including an assessment of current e-waste treatment and a forecast of e-waste volumes and values. Specifically, the policy framework will set out mechanisms to control the import, reuse and or production of ICT devices, the identification of activities and responsibilities of each of the stakeholders, both private and public, involved in the sound management of e-waste and a financing model for the e-waste management system.

Regional Training Workshop on ICT for Climate Change Mitigation and Adaptation in Arab Region was organized in collaboration with the Tunis-International Center for Environmental Technologies (CITET). The workshop was held in Tunis, Tunisia, 12-13 July 2017. The workshop aimed at building skills on the required actions for Climate Change mitigation and adaptation and the role that ICT plays in tackling it. The workshop was attended by more than 60 participants, representing 7 member states and 3 UN agencies and 1 academia member.

Regional workshop on Prospects of Smart Water Management (SWM) in Arab Region were held in Khartoum, Sudan on 12 December, 2017. The workshop aims to discuss the increasing role of ICT technologies to manage water resources, particularly for agricultural and urban uses in a smart city. Moreover, the workshop will shed light on the opportunities and challenges for expanding smart water management in the Arab region.

Regional Forum on Internet of Things (IoT) for development of Smart Sustainable Cities (SSC) for Arab Region was held in Khartoum-Sudan, 13-14 December 2017. The forum will shed light on the increasing role of the Internet of Things (IoT) impacting various areas of development, ultimately contributing to building smart sustainable cities with integrated ecosystems.

Showcasing utilization of ICTs to manage groundwater resources in a project on Smart Groundwater Management in collaboration with the Ministry of Communications and Information Technology of Egypt.

WTDC Resolutions 17, 21, 30, 32, 37, 50, 52, 53, 66

PP Resolutions PP Decisions: 5, 13, PP Resolutions: 25, 71, 182

WTSA Resolution 73

WSIS Action Line Action Line C7 (e-environment) of the Geneva Action Plan is closely linked to Output D.5.1.


SDGs: 3 (target 3.9), 5 (target 5b), 9, 11 (targets 11b), 13 (targets 13.1, 13.2 and 13.3), 14, 15

5.2 Emergency Telecommunications

The II Workshop on Technologies for mitigating the effects of earthquakes and tsunamis was organized in Pisco, Peru on 21 and 22 June 2017.

Pacific Training on VSAT Fundamentals and Installation took place in Vanuatu on 15-18 May 2017. It is part of the ITU project on the development of satellite communications capacity and emergency communications solutions for Small Islands Developing States of the Pacific.

ITU supported the Government of Zimbabwe in addressing the challenges following the devastation caused by severe floods through the deployment of emergency telecommunication equipment. The equipment was used to coordinate recovery and rehabilitation activities, including providing communication to the most affected communities in the country.

BDT finalized the implementation of two Early Warning Systems in Mbeta Island and Kasaya Village in Zambia. The systems will be used to provide early warnings to population on flooding and mudslides.

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Performance Report

ITU build capacity in Members States through the Second Multi-stakeholder Forum on the Role of Telecommunications/ICT in Disaster Management, which took place from 29 to 31 August 2017, in Bogotá, Colombia. The Forum, which was attended by about 400 participants, was organized by the ITU Telecommunication Development Bureau (BDT) and the Ministry of Information Technologies and Communications (MINTIC) of Colombia. The 2017 Forum served as a platform to exchange new experiences and best practices in the use of modern technologies for monitoring and for the establishment of multi-hazard early warning systems.

A Letter of Intent to Establish an Agreement on “The use of ICTs for emergency and disaster situations in the Americas region” was signed by CITEL, COMTELCA, CTU, and ITU.

An audit of the Caribbean Regional and Sub Regional Emergency Telecommunication Systems is being carried out in collaboration with CDEMA to specifically assess the regional and sub regional emergency telecommunication systems (for at least 10 of the 18 participating states) to identify current weaknesses and strengths and make recommendations for improvement, including to develop emergency telecommunication plans and systems.

The ITU Regional Training Workshop on ICTs for Disasters Management for the Arab Region was organized in Khartoum, Sudan 28-29 August, 2017, and hosted by the National Telecommunications Corporation (NTC) in Khartoum, in collaboration with GSMA. The overall objective of training workshop was to raise awareness on the importance of the ICT role in disaster management and broaden knowledge on the humanitarian context of emergency response and the inter-agency response mechanisms. The training workshop was attended by more than 80 participants representing 10 Member States from the region, 2 from Africa including Palestine (based on resolution 99) and 5 private sector entities and other national organizations, 5 UN Specialized Agency, 1 other entities dealing with telecommunications, and 3 member Academia.

As an implementation part of the BDT project “Development of ICT Applications against Ebola Disease” (Project No. 7RAF15087), BDT organized a Training Workshop on Server Configuration and Data Collection for Big Data Project (CDR Secure Storage and Analysis) as well as Use of ICT applications for humanitarian coordination, such as Tele-Health. The training took place from 16 to 20 October 2017, in Freetown, Sierra Leone. The training workshop was attended by 18 participants representing three (3) project beneficiary Member States – Sierra Leone, Liberia and Guinea. Project implementation was completed by 15 December 2017.

Following the end of the ITU-D Study Group Period 2014-2017 (in April 2017), the final report of Study Group Questions 5/2 on Utilization of telecommunications/ICTs for disaster preparedness, mitigation and response was launched at WTDC-2017.

ITU and the Australian Government (i.e. Department of Communications and the Arts) entered into a cooperation agreement to implement a project on emergency telecommunications in Asia and the Pacific, which will be carried out in 2018.

BDT raised awareness on the importance of the ICT role in disaster management and broaden knowledge on the humanitarian context of emergency response and the inter-agency response mechanisms through a Regional Training Workshop on ICTs for Disasters Management for Arab Region organized in Khartoum, Sudan on 28-29 August, 2017 in collaboration with GSMA and hosted by NTC-Sudan. The training workshop was attended by more than 80 participants, representing 10 Member States from the region, 2 from Africa including Palestine (based on resolution 99) and 5 private sector entities and other national organizations, 5 UN Specialized Agency, 1 other entities dealing with telecommunications, and 3 members from Academia.

A training workshop and focus group on Pacific Satellite Connectivity project were held in Bangkok, Thailand on 29 August 2017 and followed by the ITU International Satellite Symposium 2017. The workshop and focus group meeting were attended by focal points of the Pacific Islands Countries and industry partners of the ITU project.

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Performance Report

In September 2017, ITU deployed emergency telecommunication equipment to the Caribbean Islands as a response effort after the massive devastation caused by Category 5 Hurricanes Irma and Maria. Many Caribbean countries suffered extensive damages from some of the strongest storms to hit the region. Several Member States, including Haiti, Dominica and Antigua and Barbuda, received emergency telecommunications equipment, including 8 satellite phones and 3 BGANs that were deployed by ITU specifically for the purpose of giving information on the aerial shots allowed for photographic and audio feedback to news agencies, as well as to assist in the coordination among CDEMA and other responding units, for a combined total deployment in the Caribbean Region of 70 satellite phones, peripherals & accessories; 13 BGANs, peripherals & accessories; 33 Solar Chargers & accessories and two (2) VSAT, peripherals & accessories to support humanitarian relief and initial recovery efforts and for further coordination for recovery and reconstruction activities. The systems were installed in East-South East and South East communities of La Plaine and Delices of Dominica with 6 months of free connectivity. The two (2) VSATs will remain in Dominica as part of their infrastructure with connectivity cost undertaken by the country.

ITU, CITEL, COMTELCA and CTU signed a letter of intention during WTDC-2017 in Argentina, committing to develop a cooperation mechanism for the implementation of projects on the use of ICT for emergency and disaster situations in the Americas region.

As a result of that signed letter of intention with CITEL, COMTELCA and CTU, A Pilot project on establishment of an Alternate Regional Emergency Telecommunications Network in the Americas Region was prepared to assist the beneficiary countries in enhancing their emergency telecommunications capabilities and to improve emergency and disaster response. The beneficiary countries are Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, and Panama, and all of them have signed the Project document and are ready to comply with their commitments in the project. The solution consists of implementing the Alternate Regional Emergency Telecommunications Network in beneficiary countries, providing the Emergency Operations Centers (EOC) of ITU Member States with the necessary equipment (RMS server and client function) to connect to the network Winlink 2000, under the characteristics of redundancy and autonomy. The Project will be finished by June 2018, before the start of the hurricane season. The main objective of the project will be the strengthening of the cooperation among Telecommunication and Disaster Response authorities, and radio amateur associations. ITU has already started promoting the adoption of this solution all over the Americas region.

WTDC Resolutions 1, 5, 17, 21, 30, 32, 34, 37, 50, 52, 53, 69

PP Resolutions PP Decisions: 5, 13, PP Resolutions: 25, 37, 71, 98, 136, 140, 182, 202

WRC Resolution 646, 647

WCIT Resolution 2

WSIS Action Line Action Line C7


SDGs: 3 (target 3.9), 5 (target 5b), 9, 11 (targets 11b), 13 (targets 13.1, 13.2 and 13.3), 14, 15

Perf

orm

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IT

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Performance Report

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Performance Report

Overview of objectives and outputs

Chart 1 presents the breakdown of actual human resources among the five ITU-D objectives for 2017.

Chart 2 presents the breakdown of actual human resources by outputs of the Telecommunication Development Sector for 2017.

Performance Report

36

Performance Report

Structure of the Performance Report

The 2017 Performance Report follows the Operational Plan’s result-based structure and sets forth details for the major objectives, their respective outcomes, achievements, outcome indicators; the outputs as well as the expected and achieved results, and performance indicators.

The structure of the Performance Report is as follows:

This Part 1 contains the executive summary of the report.

Part 2 sets forth details on the five major objectives and their related outcomes and outputs.

Part 3 provides detailed information concerning the Bureau activities/actions.

Part 4 presents a set of tables and charts that provide all relevant details on the planned/actual resource allocations for 2017.

For each output, the following information is provided:

• Description of the output and major trends/policy issues relating to the output.

• Detailed statement of expected and achieved results and PIs for 2017 as well as measurement of the results.

• Threat and risk assessment of the output.

For each outcome, the following information is provided:

• Detailed statement of the 2017 achievement and the 2017 measurement of the outcome indicators.

PART 1 ......................................................EXECUTIVE SUMMARY

PART 2 ...................................... THE FIVE OBJECTIVES OF THE TELECOMMUNICATION DEVELOPMENT SECTOR

Objective 1 - «FOSTER INTERNATIONAL COOPERATION ON TELECOMMUNICATION/ICT DEVELOPMENT ISSUES» ...... 40

Objective 2 - «FOSTER AN ENABLING ENVIRONMENT FOR ICT DEVELOPMENT AND FOSTER THE DEVELOPMENT OF TELECOMMUNICATION/ICT NETWORKS AS WELL AS RELEVANT APPLICATIONS AND SERVICES, INCLUDING BRIDGING THE STANDARDIZATION GAP» .......................... 58

Objective 3 - «ENHANCE CONFIDENCE AND SECURITY IN THE USE OF TELECOMMUNI-CATIONS/ICTS, AND ROLL-OUT OF RELEVANT APPLICATIONS AND SERVICES» .................. 89

Objective 4 - «BUILD HUMAN AND INSTITUTIONAL CAPACITY, PROVIDE DATA AND STATISTICS, PROMOTE DIGITAL INCLUSION AND PROVIDE CONCENTRATED ASSISTANCE TO COUNTRIES IN SPECIAL NEED» .............. 104

Objective 5 - «ENHANCE ENVIRONMENTAL PROTECTION, CLIMATE CHANGE ADAPTATION AND MITIGATION AND DISASTER MANAGEMENT EFFORTS THROUGH TELECOMMUNICATION/ICTS» ...........................................126

PART 3 ...........................................THE TELECOMMUNICATION DEVELOPMENT BUREAU

PART 4 .....................................................................THE RESOURCE


Performance Report

39

Performance Report

PART 2 – The five objectives of the Telecommunication Development Sector

This section presents the five objectives of the Telecommunication Development Sector, their respective outputs, as well as the expected and achieved results and description and measurement of the performance indicators for 2017; the outcomes related to the outputs as well as the outcome indicators and achievement, and description and measurement of the performance indicators for 2017.

Performance Report

40

Performance Report

Objective 1

Foster international cooperation on telecommunication/ICT development issues

Objective 1 includes the following outputs:

– World Telecommunication Development Conference (WTDC)

– Regional Preparatory Meetings (RPMs)

– Telecommunications Development Advisory Group (TDAG)

– Telecommunications Development Study Groups

For 2017, the actual human resources allocated to objective 1 represent 27.0 per cent of the total human resources of the Telecommunication Development Bureau.

Chart 3 illustrates the breakdown of the actual allocation of human resources among the four outputs of objective 1.

Perform

ance R

eport

Performance Report

41

Performance Report

Output 1.1

World Telecommunication Development Conference (WTDC)

The International Telecommunication Union, through the Telecommunication Development Bureau (BDT), organizes a World Telecommunication Development Conference (WTDC) every four years.

The World Telecommunication Development Conferences serves as a forum for free discussion

by all concerned with the ITU Telecommunication Development Sector.

In addition, they review the numerous programmes and projects of the Sector and BDT.

Results are reported and new projects are launched. The WTDC sets the work program and priorities for the following four-year cycle.

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Performance Report

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pro

pri

ate

.

Do

ne

.

D.1

-5: N

ew a

nd

rev

ised

Q

ues

tio

ns

for

stu

dy

gro

up

s.

New

an

d r

evis

ed

Qu

esti

on

s, r

efle

ctin

g th

e

nee

ds

of

the

mem

ber

ship

ad

op

ted

by

WTD

C-1

7.

New

an

d r

evis

ed

Qu

esti

on

s, r

efl

ecti

ng

the

nee

ds

of

the

mem

ber

ship

ad

op

ted

by

WTD

C, a

nd

in

bet

wee

n C

on

fere

nce

s, a

s ap

pro

pri

ate

.

Do

ne

.

43

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

Per

form

ance

In

dic

ato

rs

20

17

Per

form

ance

dat

a

90%

act

ion

pla

n

imp

lem

enta

tio

n r

ate

Tim

ely

pre

par

atio

n b

efo

re f

or

W

TDC

-17

(lo

gist

ics,

do

cum

enta

tio

n,

del

egat

e fa

cilit

ies,

etc

.)

90%

act

ion

pla

n

imp

lem

enta

tio

n r

ate

.

Act

ion

pla

n im

ple

men

tati

on

rat

e.

Mem

ber

s’ le

vel o

f sa

tisf

acti

on

w

ith

th

e p

rep

arat

ion

s.

Per

cen

tage

of

do

cum

ents

p

rep

ared

wit

hin

reg

ula

tory

dea

dlin

es.

90

% a

ctio

n p

lan

im

ple

men

tati

on

rat

e.

Performance Report

44

Performance Report

Threat and risk assessment

Perspective Risk reported Impact reported

Mitigation measures implemented

1. Finance Insufficient financial resources

High Appropriate budget forecast prepared

Mobilize additional resources, if necessary

Appropriate host country agreement negotiated

2. Organizational matters

Inaccurate forecasts High Appropriate forecasts prepared based on coordination and communication with the members

Lessons taken from historical data and experiences gained during similar events in the past


Failure to secure host country

High Member States more engaged Member States were

encouraged to announce the host for the WTDC at the previous WTDC

4. Stakeholders/ Partners

Delays in determining and agreeing on the dates and the venue, and the specification of requirements and/or programs

Medium Cooperation with regional telecommunication organizations ensured and improved, and members determined dates and venue well in advance of WTDC


Low participation and contributions by countries in preparatory activities organized by ITU for the WTDC

Medium Communication with regional telecommunication organizations improved and members ensured their participation in the preparatory activities for WTDC

Perform

ance R

eport

Perform

ance R

eport

Performance Report

Performance Report

45

Performance Report

Output 1.2

Regional preparatory meetings (RPMs)

Resolution 31 (rev Dubai, 2010) calls for the organization of one development conference or regional preparatory meeting per region to coordinate, at the regional level, the preparation for the World Telecommunication Development Conference (WTDC). The main purpose of the Regional Preparatory Meeting (RPM) is to engage the ITU members in the WTDC process early on and to consider, at the regional level, appropriate ICT development strategies. To this end, they seek to identify priority areas and related initiatives, projects, Study Group Questions that need to be addressed to foster the development of telecommunications and of information technologies. Participants are expected to review reports on the implementation of the Dubai Action Plan adopted by the 2014 World Telecommunication Development Conference (WTDC-14), along with contributions from the Member States and Sector Members in a bid to draw up recommendations on priority areas to be considered by WTDC in 2017.

Each Regional Preparatory Meeting brings together the countries in its region to explore and discuss their needs and the present and future projects of the Sector. In line with WTDC Resolution 31, the Telecommunication Development Bureau (BDT) is organizing one regional preparatory meeting per region for WTDC-17. RPMs were held as follows: - 9-11 November 2016 in the Kyrgyz Republic, for the Commonwealth of Independent States (CIS); - 6-8 December 2016 in Rwanda, for Africa; - 30 January-1 February 2017 in Sudan, for the Arab States; - 1-3 March 2017 in Paraguay, for the Americas; - 21-23 March 2017 in Indonesia, for Asia and the Pacific; - 27-28 April 2017 in Lithuania, for Europe. Each RPM will be preceded by a one-day Regional Development Forum.

Perf

orm

anc

e R

epor

t

46

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D

.1-6

: In

crea

sed

leve

l o

f ag

reem

ent

on

p

rio

rity

are

as.

RP

Ms

AM

S, A

RB

an

d A

SP

sho

wed

hig

h le

vel o

f co

nse

nsu

s co

nce

rnin

g al

l iss

ues

ad

dre

ssed

d

uri

ng

the

mee

tin

gs.

N/A

(R

PM

s ar

e o

nly

d

edic

ate

d t

o t

he

pre

par

atio

n o

f W

TDC

s).

Leve

l of

agre

emen

t

and

co

nse

nsu

s ac

hie

ved

on

p

rio

rity

are

as a

t th

e R

PM

s in

p

rep

arat

ion

fo

r W

TDC

.

No

dis

agre

emen

ts d

uri

ng

the

d

iscu

ssio

ns

on

mai

n s

ub

ject

s.

D.1

-7: A

sses

smen

t o

f th

e im

ple

men

tati

on

of

the

Act

ion

Pla

n a

nd

of

the

WSI

S P

lan

of

Act

ion

.

The

Rep

ort

on

th

e

imp

lem

enta

tio

n o

f th

e D

ub

ai

Act

ion

Pla

n (

WTD

C 1

4),

an

d

con

trib

uti

on

to

th

e im

ple

men

tati

on

of

the

WSI

S P

lan

o

f A

ctio

n a

nd

th

e Su

stai

nab

le

Dev

elo

pm

ent

Go

als

(SD

Gs)

(R

PM

s d

ocu

men

t 2

& 3

) p

rovi

des

al

l per

tin

ent

info

rmat

ion

re

gard

ing

the

asse

ssm

ent

of

the

imp

lem

enta

tio

n o

f th

e A

P a

nd

W

SIS

AP

.

N/A

(R

PM

s ar

e o

nly

d

edic

ate

d t

o t

he

pre

par

atio

n o

f W

TDC

s).

Leve

l of

im

ple

men

tati

on

fo

r it

ems

in

the

Act

ion

Pla

n a

nd

th

e W

SIS

Pla

n o

f A

ctio

n L

evel

as

sess

ed

(p

erce

nta

ge)

and

re

po

rted

on

to

th

e m

emb

ersh

ip a

t th

e R

PM

s in

p

rep

arat

ion

fo

r W

TDC

.

See

RP

Ms

do

cum

ents

2 &

3.

D.1

-8: I

den

tifi

cati

on

of

regi

on

al in

itia

tive

s.

The

4 R

PM

s h

eld

in 2

017

h

ave

iden

tifi

ed r

esp

ecti

ve

regi

on

al in

itia

tive

s.

N/A

(R

PM

s ar

e o

nly

d

edic

ate

d t

o t

he

pre

par

atio

n o

f W

TDC

s).

Nu

mb

er o

f re

gio

nal

in

itia

tive

s, id

enti

fied

du

rin

g R

PM

s fo

r su

bm

issi

on

to

W

TDC

.

Five

(5

) re

gio

nal

init

iati

ves

id

enti

fied

by

each

RP

Ms.

The

five

(5

) p

rop

ose

d

regi

on

al in

itia

tive

s ar

e al

mo

st t

he

sam

e as

th

e p

revi

ou

s p

rop

osa

ls

fro

m W

TDC

-14

bu

t w

ith

bro

ader

sc

op

e an

d a

fin

e-t

un

ing

of

the

ob

ject

ives

an

d e

xpec

ted

res

ult

s.

D.1

-9: I

ncr

ease

d

nu

mb

er o

f co

ntr

ibu

tio

ns

and

p

rop

osa

ls f

or

the

Act

ion

Pla

n.

Nu

mb

er o

f

con

trib

uti

on

s an

d p

rop

osa

ls

for

the

Act

ion

Pla

n r

ece

ived

b

y th

e R

PM

s an

d W

TDC

, an

d

per

cen

tage

of

cou

ntr

ies

in

the

regi

on

invo

lved

in t

he

pre

par

ato

ry p

roce

ss.

RP

M-A

MS

rece

ived

39

C

on

trib

uti

on

s.

RP

M-A

RB

rec

eive

d 4

4

Co

ntr

ibu

tio

ns.

RP

M-A

SP r

ece

ived

34

C

on

trib

uti

on

s.

RP

M-E

UR

rec

eiv

ed 3

6

Co

ntr

ibu

tio

ns.

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

Pre

par

atio

n o

f th

e re

po

rts

on

th

e o

utc

om

es o

f th

e 20

16/2

017

R

PM

s to

WTD

C-1

7.

Do

cum

ent

2 (R

PM

s) s

ets

fort

h

det

ails

on

th

e re

sult

s ac

hie

ved

in t

he

imp

lem

enta

tio

n o

f R

PM

s o

utc

om

es.

The

6 R

PM

s id

enti

fied

fi

ve (

5)

regi

on

al in

itia

tive

s ea

ch a

nd

se

t p

rio

riti

es f

or

the

fort

hco

min

g co

nce

rned

tim

efra

me.

All

det

ails

m

ay b

e fo

un

d in

RP

Ms

Ch

airm

an’s

re

po

rts.

Tim

ely

pre

par

atio

n o

f th

e

rep

ort

s (p

erce

nta

ge o

f re

po

rts

pre

par

ed a

nd

mad

e av

aila

ble

on

ti

me)

.

47

Performance Report

48

Performance Report


Perspective Risk reported Impact reported Mitigation measures implemented

1. Finance

Insufficient financial resources

High

Appropriate budget forecast prepared




Inaccurate forecasts High Appropriate forecasts prepared based on coordination and communication with the members

Lessons taken from historical data and experiences gained during similar events in the past


Failure to secure host country

High Member States more engaged Member States were

encouraged to announce the host for the WTDC at the previous WTDC


Delays in determining and agreeing on the dates and the venue, and the specification of requirements and/or programs

Medium Cooperation with regional telecommunication organizations ensured and improved, and members determined dates and venue well in advance of WTDC

Performance Report

49

Performance Report

Output 1.3

Telecommunications Development Advisory Group (TDAG)

The role of the TDAG is to advise the Director of the Telecommunication Development Bureau (BDT) on the implementation of the WTDC Action Plan, including issues relating to the budget and the operational plan of the Telecommunication Development Bureau.

One TDAG meeting is held annually to maintain and strengthen cooperation among all Member States and Telecommunication Development Sector Members.

50

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

mes

2

01

7 ac

hie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D

.1-1

0: E

nh

ance

d r

evie

w o

f p

rio

riti

es, p

rogr

amm

es,

op

erat

ion

s, f

inan

cial

m

atte

rs a

nd

str

ateg

ies.

TDA

G, a

t it

s 2

2n

d

mee

tin

g, r

evie

we

d p

rio

riti

es,

pro

gram

mes

, op

erat

ion

s an

d

oth

er r

elat

ed q

ues

tio

ns.

As

for

20

18

.

Rev

iew

of

ITU

-D

pri

ori

ties

, pro

gram

mes

, o

per

atio

ns,

fin

anci

al m

atte

rs

and

str

ateg

ies

by

TDA

G

imp

lem

ente

d.

No

t ap

plic

able

.

D.1

-11

: Wo

rk p

rogr

amm

e.

See

abo

ve.

Reg

ula

r re

view

by

TDA

G

of

pro

gres

s in

th

e im

ple

men

tati

on

of

the

esta

blis

hed

wo

rk

pro

gram

me/

pla

n a

do

pte

d b

y W

TDC

co

nd

uct

ed

.

No

t ap

plic

able

.

D.1

-12

: Co

mp

reh

ensi

ve

pre

par

atio

n o

f p

rogr

ess

rep

ort

to

th

e D

irec

tor

of

BD

T o

n t

he

imp

lem

enta

tio

n

of

the

wo

rk p

rogr

amm

e.

Rep

ort

was

pre

par

ed.

Rep

ort

is p

rep

ared

af

ter

each

TD

AG

mee

tin

g.

Pro

gres

s re

po

rts

to t

he

B

DT

Dir

ecto

r w

ith

ad

vice

on

co

rrec

tive

act

ion

to

be

take

n

by

BD

T d

eliv

ered

.

No

t ap

plic

able

.

51

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce I

nd

icat

ors

2

01

7 P

erfo

rman

ce d

ata

Pre

par

atio

n a

nd

org

aniz

atio

n

of

the

22

nd

mee

tin

g o

f TD

AG

an

d

imp

lem

enta

tio

n o

f th

e re

com

men

dat

ion

s an

d a

dvi

ce.

Effi

cien

t su

pp

ort

to

th

e TD

AG

ac

tivi

ties

, in

clu

din

g th

e TD

AG

m

eeti

ng.

Reg

ion

al s

up

po

rt t

o t

he

TDA

G

acti

viti

es, m

ain

ly t

he

TDA

G

mee

tin

gs.

Do

cum

ent

TDA

G1

7-2

2/73

-E.

Nu

mb

er o

f B

DT

sub

mis

sio

ns

ti

mel

y p

rep

ared

an

d d

istr

ibu

ted

.

Nu

mb

er o

f co

ntr

ibu

tio

ns

fro

m

mem

ber

s, in

clu

din

g th

eir

po

stin

g o

n

the

web

tim

ely

pro

cess

ed.

Dis

sem

inat

ion

of

the

fin

al

sum

mar

y o

f th

e TD

AG

mee

tin

g w

ith

in 3

0 d

ays

follo

win

g co

mp

leti

on

o

f th

e m

eeti

ng.

Rel

evan

ce o

f th

e co

ntr

ibu

tio

ns

R

ece

ived

.

Nu

mb

er o

f p

arti

cip

ants

.

Do

cum

ent

TDA

G1

7-2

2/73

-E.

Performance Report

52

Performance Report



1.Organizational matters

Inaccurate forecasts

High Appropriate budget forecast prepared




Delayed contributions and inputs to the TDAG meetings

High Information shared on the upcoming meetings and deadlines (as per Resolution 1 (Rev. Dubai, 2014) in a timely manner

Support provided to the members in order for them to prepare for the meetings and submit their contributions on time


Low participation by members

High Communication improved with regional telecommunication organizations and members to ensure their participation

Perform

ance R

eport

Perform

ance R

eport

Performance Report

Performance Report

53

Performance Report

Output 1.4 Telecommunication Development Study Group Meetings

ITU-D study groups provide an opportunity for all Member States and Sector Members, Associates and Academia, to share experiences, present ideas, exchange views and achieve consensus on appropriate strategies to address ICT priorities. ITU-D study groups are responsible for developing reports, guidelines and Recommendations based on input received from the membership. Information is gathered through surveys, contributions and case studies, and is made available for easy access by the membership using content-management and web-publication tools.

Pursuant to WTDC Resolution 2 (Rev. Dubai, 2014), the scope of work for Study Group 1 is to study “Enabling environment for the development of telecommunications/ICTs”, and of Study Group 2 to study “ICT applications, cybersecurity, emergency telecommunications and climate-change adaptation”. The working procedures to be followed by the ITU-D study groups are set out in WTDC Resolution 1 (Rev. Dubai, 2014). Continuous efforts are made to mainstream gender equality and accessibility into the ITU-D study groups.

54

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D

.1-1

3: E

nh

ance

d

kno

wle

dge

-sh

arin

g an

d

dia

logu

e am

on

g M

emb

er

Stat

es a

nd

Sec

tor

Mem

ber

s (i

ncl

ud

ing

Ass

oci

ates

an

d A

cad

emia

) o

n e

mer

gin

g te

leco

mm

un

icat

ion

/IC

T is

sues

fo

r su

stai

nab

le

gro

wth

.

ITU

-D s

tud

y gr

ou

ps’

w

ork

pro

gram

mes

exe

cute

d

in a

cco

rdan

ce w

ith

sc

hed

ule

s, a

nd

info

rmat

ion

d

isse

min

atio

n a

cco

mp

lish

ed

in a

tim

ely

man

ner

.

The

fin

al S

tud

y G

rou

p 1

an

d 2

mee

tin

gs a

gree

d t

o 1

8

fin

al r

epo

rts

con

tain

ing

the

del

iver

able

s (r

epo

rts,

bes

t p

ract

ices

an

d g

uid

elin

es)

calle

d f

or

by

WTD

C-1

4

ach

ievi

ng

the

exp

ecte

d

resu

lts

for

the

2014

-201

7

stu

dy

per

iod

. Th

e d

eliv

erab

les

wer

e m

ade

avai

lab

le in

var

iou

s ac

cess

ible

fo

rmat

s in

th

e si

x la

ngu

ages

fo

r W

TDC

-17

.

Exte

nsi

ve k

no

wle

dge

- sh

arin

g an

d d

ialo

gue

amo

ng

Mem

ber

Sta

tes

and

Sec

tor

Mem

ber

s, A

sso

ciat

es a

nd

A

cad

emia

on

em

ergi

ng

tele

com

mu

nic

atio

n/I

CT

issu

es f

or

sust

ain

able

gro

wth

.

Nu

mb

er o

f

par

tici

pan

ts in

ITU

-D

Stu

dy

Gro

up

mee

tin

gs

and

re

late

d a

ctiv

itie

s.

Nu

mb

er o

f

con

trib

uti

on

s to

ITU

-D

Stu

dy

Gro

up

s re

ceiv

ed.

In 2

01

7, t

he

ann

ual

ITU

-D S

G1

an

d IT

U-D

SG

2

mee

tin

gs b

oth

wel

com

ed

mo

re t

han

15

5 p

arti

cip

ants

ea

ch. I

n a

dd

itio

n, e

ach

of

the

Rap

po

rte

ur

Gro

up

m

eeti

ngs

att

ract

ed b

etw

een

3

0 a

nd

50

par

tici

pan

ts,

incl

ud

ing

rem

ote

p

arti

cip

ants

, to

th

eir

mee

tin

gs.

29

7 d

isti

nct

co

ntr

ibu

tio

ns

ou

t o

f a

tota

l o

f 4

68

pro

cess

ed

do

cum

en

ts, i

ncl

ud

ing

seve

ral i

tera

tio

ns

of

the

fin

al

rep

ort

s w

ere

han

dle

d b

y IT

U-D

stu

dy

gro

up

s in

20

17

.

D.1

-14

: Str

engt

hen

ed

cap

acit

y o

f m

emb

ers

to

dev

elo

p a

nd

imp

lem

ent

ICT

stra

tegi

es a

nd

po

licie

s as

w

ell

as t

o id

enti

fy m

eth

od

s an

d a

pp

roac

hes

fo

r th

e d

evel

op

men

t an

d

dep

loym

ent

of

infr

astr

uct

ure

an

d

app

licat

ion

s.

In a

dd

itio

n t

o t

he

cust

om

ary

Stu

dy

Gro

up

an

d

Rap

po

rteu

r G

rou

p m

eeti

ngs

in

Ge

nev

a, e

xper

t m

eeti

ngs

an

d w

ork

sho

ps

rela

ted

to

th

e Q

ues

tio

ns

un

der

stu

dy

hav

e b

een

hel

d. E

xist

ing

too

ls h

ave

bee

n im

pro

ved

an

d n

ew w

ays

of

wo

rkin

g in

tro

du

ced

to

fac

ilita

te t

he

wo

rk o

f th

e m

emb

ersh

ip.

Pro

visi

on

of

use

ful a

nd

valu

e ad

ded

ser

vice

s to

th

e m

emb

ersh

ip a

nd

st

ren

gth

ened

cap

acit

y o

f m

emb

ers

to d

evel

op

an

d

imp

lem

ent

ICT

stra

tegi

es a

nd

p

olic

ies.

Mem

ber

ship

wit

h

stre

ngt

hen

ed c

apac

ity

to d

evel

op

an

d

imp

lem

ent

ICT

stra

tegi

es a

nd

po

licie

s an

d d

eplo

y in

fras

tru

ctu

re a

nd

ap

plic

atio

ns.

Exp

ert

mee

tin

gs a

nd

w

ork

sho

ps

hav

e b

een

hel

d

to g

ath

er c

ase

stu

die

s an

d

rais

e aw

aren

ess

on

se

lect

ed

top

ics

un

der

stu

dy.

Sp

on

sors

hip

op

po

rtu

nit

ies

and

oth

er a

ctiv

itie

s lin

ked

to

th

e SG

1 a

nd

SG

2 w

ork

p

rogr

amm

es

hav

e b

een

org

aniz

ed t

o

mee

t th

e d

iver

se n

eed

s ex

pre

ssed

by

the

mem

ber

s.

55

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce I

nd

icat

ors

2

01

7 P

erfo

rman

ce d

ata

Exp

erti

se s

har

ed a

t St

ud

y

Gro

up

mee

tin

gs a

nd

Rap

po

rteu

r G

rou

p m

eeti

ngs

.

Ever

y re

gio

n r

epre

sen

ted

by

at

leas

t 1

0 m

emb

ers

(in

clu

din

g re

mo

te

par

tici

pat

ion

).

Wo

rk p

rogr

amm

es p

rep

ared

in

resp

on

se t

o R

eso

luti

on

2 r

evie

wed

.

Incr

ease

d u

se o

f e

lect

ron

ic

too

ls t

o p

rogr

ess

the

wo

rk

Rep

ort

s, g

uid

elin

es,

Rec

om

men

dat

ion

s ag

ree

d o

n.

42

dis

tin

ct m

eeti

ngs

org

aniz

ed

in G

en

eva

and

in t

he

regi

on

s (B

enin

). T

he

two

ITU

-D S

tud

y G

rou

ps

succ

essf

ully

hel

d t

hei

r fo

urt

h a

nd

fin

al m

eeti

ngs

fo

r th

e 2

014

-17

stu

dy

per

iod

in M

arch

an

d

Ap

ril 2

017

to

fin

aliz

e th

e w

ork

item

s ag

reed

by

WTD

C-1

4. R

app

ort

eur

Gro

up

mee

tin

gs w

ere

hel

d in

Ja

nu

ary

2017

to

geth

er w

ith

a

wo

rksh

op

on

cyb

erse

curi

ty a

nd

ris

k as

sess

men

ts. A

n e

xper

t m

eeti

ng

on

co

nsu

mer

info

rmat

ion

, pro

tect

ion

an

d r

igh

ts w

as h

eld

in B

enin

in

Mar

ch 2

017

.

Mem

ber

s’ f

ace

-to

-fac

e an

d

rem

ote

par

tici

pat

ion

in m

eeti

ngs

an

d t

hei

r co

ntr

ibu

tio

ns

to t

he

acti

viti

es h

ave

bee

n a

deq

uat

e t

o

adva

nce

th

e 1

7 s

tud

y Q

ues

tio

ns,

an

d t

he

join

t IT

U-D

/ITU

-R w

ork

on

W

TDC

Res

olu

tio

n 9

.

Exis

tin

g e

lect

ron

ic t

oo

ls, l

ike

C

RM

, rem

ote

par

tici

pat

ion

p

latf

orm

, eve

nts

des

kto

p a

nd

m

ob

ile a

pp

s h

ave

bee

n e

nh

ance

d

wh

ich

hav

e in

crea

sed

act

ive

colla

bo

rati

on

du

rin

g an

d b

etw

een

m

eeti

ngs

to

pro

gres

s th

e w

ork

.

Nu

mb

er o

f re

leva

nt

co

ntr

ibu

tio

ns

sub

mit

ted

to

Stu

dy

Gro

up

mee

tin

gs a

nd

Rap

po

rteu

r G

rou

p m

eeti

ngs

.

Leve

l of

par

tici

pat

ion

of

m

emb

ers

(all

regi

on

s re

pre

sen

ted

)

Rel

evan

t an

d t

imel

y re

view

of

w

ork

pro

gram

mes

un

der

take

n in

re

spo

nse

to

Res

olu

tio

n 2

.

Nu

mb

er o

f d

ow

nlo

ads/

rem

ote

p

arti

cip

ants

/use

of

on

line

dis

cuss

ion

fo

ra c

om

par

ed t

o

pre

vio

us

per

iod

.

Tim

ely

and

eff

icie

nt

pro

du

ctio

n

of

del

iver

able

s w

ith

ap

pro

pri

ate

q

ual

ity.

Tim

ely

and

eff

icie

nt

p

rep

arat

ion

of

pro

po

sals

to

th

e n

ew

stu

dy

per

iod

.

As

inp

uts

to

th

e e

lab

ora

tio

n o

f

the

fin

al d

eliv

erab

les

for

the

fou

rth

an

d f

inal

mee

tin

gs in

th

e st

ud

y cy

cle,

SG

1 co

nsi

der

ed 6

7

con

trib

uti

on

s an

d S

G2

58

co

ntr

ibu

tio

ns.

In a

dd

itio

n, t

he

Jan

uar

y 2

01

7 S

G1

and

SG

2 R

app

ort

eur

Gro

up

mee

tin

gs

rece

ived

51

an

d 5

8 c

on

trib

uti

on

s re

spec

tive

ly w

ith

fo

cus

on

inp

ut

for

the

fin

al r

epo

rts.

For

thei

r m

eeti

ngs

in M

arch

an

d A

pri

l 20

17

, ITU

-D S

G1

we

lco

med

15

5 p

arti

cip

ants

, in

clu

din

g re

mo

te p

arti

cip

ants

, fro

m

47

Mem

ber

Sta

tes

and

ITU

-D S

G2

rece

ived

15

5 p

arti

cip

ants

fro

m 5

0

Mem

ber

Sta

tes.

In J

anu

ary

20

17

th

e 1

8 S

G1

an

d S

G2

Rap

po

rteu

r G

rou

p

mee

tin

gs (

incl

ud

ing

the

Join

t G

rou

p

on

Res

olu

tio

n 9

) ea

ch w

elco

med

b

etw

een

30

an

d 5

0 p

arti

cip

ants

.

In 2

01

7, t

he

fin

al S

tud

y G

rou

p

1 a

nd

2 m

eeti

ngs

agr

eed

to

18

fin

al

rep

ort

s co

nta

inin

g th

e d

eliv

erab

les

(rep

ort

s, b

est

pra

ctic

es a

nd

gu

idel

ines

) ca

lled

fo

r b

y W

TDC

-14

. In

ad

dit

ion

, ITU

-R S

tud

y G

rou

p 1

re

view

ed

th

e re

po

rt o

f th

e jo

int

ITU

-D/I

TU-R

gro

up

on

WTD

C

Res

olu

tio

n 9

on

“Ev

olv

ing

spec

tru

m

Perf

orm

anc

e R

epor

t

56

Performance Report

Exp

ecte

d r

esu

lts

(Ctn

’d)

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce I

nd

icat

ors

2

01

7 P

erfo

rman

ce d

ata

Ass

oci

ated

eve

nts

, w

ork

sho

p e

xhib

itio

n, s

po

nso

rsh

ip

op

po

rtu

nit

ies,

an

d o

ther

act

ivit

ies

linke

d t

o t

he

SG1

an

d S

G2

wo

rk

pro

gram

mes

hav

e b

een

hel

d t

o

mee

t m

emb

ers’

nee

ds.

m

anag

emen

t to

ols

to

su

pp

ort

d

evel

op

men

t n

eed

s” d

uri

ng

its

Jun

e 2

01

7 m

eeti

ng.

Du

rin

g th

e St

ud

y G

rou

p a

nd

R

app

ort

eur

Gro

up

mee

tin

gs in

2

01

7, t

he

gro

up

s d

iscu

ssed

th

e fu

ture

of

the

exis

tin

g st

ud

y Q

ues

tio

ns

and

po

ten

tial

new

to

pic

s,

wh

ich

in t

urn

ser

ved

to

info

rm

Mem

ber

Sta

tes

as t

hey

pre

par

ed

for

WTD

C-1

7. I

np

ut

fro

m t

he

two

su

rvey

s th

at t

he

stu

dy

gro

up

s se

nt

ou

t d

uri

ng

the

last

yea

r o

f th

e st

ud

y cy

cle

wer

e u

sefu

l in

pu

t to

th

ese

d

iscu

ssio

ns.

100

%

Dra

ft d

eliv

erab

les

A

vaila

ble

.

Inte

rim

del

iver

able

s p

ub

lish

ed

(bas

ed o

n w

ork

pla

ns)

.

Rep

ort

s, g

uid

elin

es,

Rec

om

men

dat

ion

s p

ub

lish

ed.

The

fin

al S

tud

y G

rou

p 1

an

d 2

m

eeti

ngs

agr

eed

to

18

fin

al r

ep

ort

s co

nta

inin

g th

e d

eliv

erab

les

(rep

ort

s,

bes

t p

ract

ices

an

d g

uid

elin

es)

calle

d

for

by

WTD

C-1

4 w

hic

h w

ere

mad

e av

aila

ble

in v

ario

us

acce

ssib

le

form

ats

in t

he

six

lan

guag

es f

or

WTD

C-1

7.

Tim

ely

pre

par

atio

n o

f th

e d

raft

D

eliv

erab

les.

Tim

ely

dis

trib

uti

on

of

inte

rim

d

eliv

erab

les

(bas

ed o

n w

ork

pla

ns)

.

Tim

ely

and

eff

icie

nt

pro

du

ctio

n

of

the

fin

al d

eliv

erab

les

wit

h a

n

app

rop

riat

e le

vel o

f q

ual

ity.

In 2

01

7, t

he

fin

al S

tud

y G

rou

p

1 a

nd

2 m

eeti

ngs

agr

eed

to

18

fin

al

rep

ort

s co

nta

inin

g th

e d

eliv

erab

les

(rep

ort

s, b

est

pra

ctic

es a

nd

gu

idel

ines

) ca

lled

fo

r b

y W

TDC

-14

.

The

rep

ort

s w

ere

pre

sen

ted

by

th

e SG

1 a

nd

SG

2 C

hai

rmen

to

th

e m

emb

ersh

ip a

t W

TDC

-17

.

Perform

ance R

eport

Performance Report

57

Performance Report



1. Finance Insufficient financial resources

High As the necessary financial resources were made available, the activities could be undertaken effectively

Due to high demand, efficient allocation of limited resources for fellowships could enable further participation by LDCs and LICs


Inadequate level of support for processing documents, facilitating the Study Group process and the running of meetings

High As the necessary level of resources/support was made available for the meetings, the processing of documents and the finalization of the final deliverables, and the smooth running of the meetings could be ensured


Limited number of contributions from the members to progress the work of the related Study Group Questions

High 2017 saw an adequate level of contributions from the membership to finalize the work of the related Study Group Questions and topics under study


Low or limited participation by the membership in the work of the related Study Group Questions

High Adequate participation in the meetings, including by remote participants and using online tools in between meetings allowed the groups to finalize their work for the study cycle

Performa

nce Rep

ort

Performance Performance Report

58

Performance Report

Objective 2

Foster an enabling environment for ICT development and foster the development of

telecommunication/ICT networks as well as relevant applications and services, including bridging the

standardization gap

Summary

Objective 2 includes the following outputs:

– Policy and regulatory frameworks

– Telecommunication/ICT networks, including conformance and interoperability and bridging the standardization gap

– Innovation and partnership

For 2017, the actual human resources allocated to objective 2 represent 23.5 per cent of the total human resources of the Telecommunication Development Bureau

Chart 4 illustrates the breakdown of the actual allocation of human resources among the three outputs of objective 2.

Perform

ance R

eport

Performance Report

59

Performance Report

Output 2.1 Policy and regulatory frameworks

The ICT sector is experiencing tremendous change. With the ever-escalating global demand for ubiquitous, always-on, rapid and easy access to data and applications, led by the deployment of broadband networks that facilitate convergence of information, communications and broadcasting, the way in which services are delivered to and accessed by consumers has radically changed. Communications no longer just connect people: the Internet of things (IoT) is fast becoming a reality.

In evolving towards a digital economy, ICTs, and in particular broadband, are increasingly recognized as critical to social and economic growth and competitiveness of countries. Therefore, a sound and clear policy and regulatory environment is needed to ensure that all can benefit from ICT services.

An enabling environment must take into consideration all areas that have an impact on the spread and uptake of ICTs, including the elaboration, implementation and review of national ICT policies, plans and guidelines. Regulators need to continue to be kept informed of current costing issues, as well as financial mechanisms and economic modelling, in order to be able to measure the impact and implications for a national competitive environment. In the midst of the profusion of services and platforms, regulators and policy-makers need to continue to pay attention to fostering infrastructure development, investment in high-speed networks, innovation and efficient use of scarce resources, while at the same time focusing increasingly on consumer protection (privacy, data protection, etc.) and ensuring affordable access for all to ICTs and the digital economy.

Perf

orm

anc

e R

epor

t

60

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D

.2-1

: En

han

ced

dia

logu

e an

d c

oo

per

atio

n a

mo

ng

nat

ion

al r

egu

lato

rs, p

olic

y-m

aker

s an

d o

ther

te

leco

mm

un

icat

ion

/IC

T st

akeh

old

ers

on

to

pic

al

po

licy,

lega

l an

d r

egu

lato

ry

issu

es t

o h

elp

co

un

trie

s ac

hie

ve t

hei

r go

als

of

crea

tin

g a

mo

re in

clu

sive

in

form

atio

n s

oci

ety.

Succ

ess

ful 1

7th

ed

itio

n o

f th

e G

lob

al S

ymp

osi

um

fo

r R

egu

lato

rs (

GSR

) an

d it

s p

re-

even

ts (

the

Glo

bal

Dia

logu

e o

n D

igit

al F

inan

cial

Incl

usi

on

an

d t

he

Reg

ula

tory

A

sso

ciat

ion

s m

eeti

ng

and

P

riva

te s

ecto

r C

hie

f R

egu

lato

ry O

ffic

ers

mee

tin

g).

A s

trat

egi

c d

ialo

gue

on

In

tern

atio

nal

Mo

bile

Ro

amin

g w

as o

rgan

ized

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ngi

ng

toge

ther

reg

ion

al r

egu

lato

ry

asso

ciat

ion

s an

d o

ther

re

leva

nt

org

aniz

atio

ns.

A f

acili

tati

on

mee

tin

g

on

th

e R

egu

lato

ry W

hee

l of

Fire

: Co

llab

ora

tive

Reg

ula

tio

n

to L

ever

age

ICTs

fo

r SD

Gs

was

h

eld

du

rin

g th

e W

SIS

Foru

m

201

7.

BD

T Fo

rum

on

Ec

on

om

ics

and

Fin

ance

in

ICTs

/ Te

leco

mm

un

icat

ion

fo

r A

fric

a an

d t

he

TSB

-SG

3 R

egio

nal

mee

tin

g fo

r A

fric

a w

ere

hel

d b

ack-

to-b

ack

fro

m

30

Jan

uar

y to

2 F

ebru

ary

20

17

in

Zim

bab

we,

an

d f

or

the

Ara

b

Stat

es, w

as h

eld

in

No

uak

cho

tt, M

auri

tan

ia

on

17

-18

May

20

17.

Succ

ess

ful G

SR t

o

enh

ance

reg

ula

tory

co

llab

ora

tio

n a

cro

ss t

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sect

ors

an

d p

rovi

de

mem

ber

ship

wit

h t

he

pla

tfo

rm t

o d

iscu

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up

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ing

regu

lato

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nd

p

olic

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sues

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arge

t- 6

00

p

arti

cip

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.

Enh

ance

d R

egi

on

al

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no

mic

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logu

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o

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str

ate

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dia

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om

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anci

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mb

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mic

, po

licy,

lega

l an

d

regu

lato

ry is

sues

, in

clu

din

g th

e G

lob

al S

ymp

osi

um

fo

r R

egu

lato

rs (

GSR

).

GSR

17

att

ract

ed m

ore

th

at 4

00

par

tici

pan

ts f

rom

6

0 c

ou

ntr

ies.

IMR

Str

ate

gic

Dia

logu

e re

sult

ed

in S

trat

egi

c G

uid

elin

es d

raft

ed w

ith

in

pu

t fr

om

re

gula

tory

an

d

oth

er r

egio

nal

an

d

inte

rnat

ion

al a

sso

ciat

ion

s.

BD

T Fo

rum

on

Ec

on

om

ics

and

Fin

ance

in

ICTs

/ Te

leco

mm

un

icat

ion

fo

r A

fric

a w

as a

tten

ded

by

91

par

tici

pan

ts f

rom

25

co

un

trie

s an

d 5

inst

itu

tio

ns,

an

d f

or

the

Ara

b S

tate

s, w

as

atte

nd

ed b

y 8

5 p

arti

cip

ants

fr

om

6 c

ou

ntr

ies.

ITU

Re

gio

nal

Fo

rum

on

C

on

sum

er In

form

atio

n,

Pro

tect

ion

, an

d R

igh

ts f

or

Afr

ica

20

17

was

att

en

ded

by

13

1 p

arti

cip

ants

fro

m 2

1

cou

ntr

ies.

Exp

ert

Gro

up

Mee

tin

g o

n S

mar

t G

rid

s, g

ath

ered

m

ore

th

an 3

0 t

elec

om

an

d

ener

gy s

take

ho

lder

s.

ITU

- T

RA

I Asi

a-P

acif

ic

Reg

ula

tors

’ Ro

un

dta

ble

an

d

ITU

-TR

AI I

nte

rnat

ion

al

61

Performance Report

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D

.2-2

: Im

pro

ved

dec

isio

n-

mak

ing

on

po

licy

and

re

gula

tory

issu

es a

nd

co

nd

uci

ve p

olic

y, le

gal a

nd

re

gula

tory

en

viro

nm

ent

for

the

ICT

sect

or

ITU

Re

gio

nal

Fo

rum

on

C

on

sum

er In

form

atio

n,

Pro

tect

ion

, an

d R

igh

ts f

or

Afr

ica

2017

was

hel

d in

C

oto

no

u, B

enin

on

14

-16

M

arch

201

7.

Exp

ert

Gro

up

Mee

tin

g o

n

Smar

t G

rid

s, h

eld

on

28

Fe

bru

ary

20

17 w

ith

in t

he

fram

ewo

rk o

f th

e IT

U R

egi

on

al

Init

iati

ve f

or

Euro

pe

on

B

road

ban

d, p

rovi

ded

fo

un

dat

ion

s fo

r a

stu

dy

on

sm

art

grid

s to

be

rele

ased

in

Q2

/20

17.

ITU

- T

RA

I Asi

a-P

acif

ic

Reg

ula

tors

’ Ro

un

dta

ble

an

d

ITU

-TR

AI I

nte

rnat

ion

al

Trai

nin

g P

rogr

am w

ere

hel

d

on

21

-25

Au

gust

201

7 in

New

D

elh

i, In

dia

, res

ult

ing

in

imp

rove

d p

olic

y an

d

regu

lato

ry c

apac

ity

and

ski

lls

of

par

tici

pan

ts.

Hel

ped

CIS

Mem

ber

-St

ates

to

un

der

stan

d a

nd

d

iscu

ss b

est

pra

ctic

es o

f p

olic

y m

akin

g an

d r

egu

lati

on

to

en

able

dig

ital

eco

no

my

at a

n

ITU

Re

gio

nal

Wo

rksh

op

, wh

ich

w

as h

eld

in M

osc

ow

, Ru

ssia

an

d a

ttra

cted

49

par

tici

pan

ts

fro

m 1

2 c

ou

ntr

ies.

Trai

nin

g P

rogr

am w

ere

atte

nd

ed b

y 5

0 p

arti

cip

ants

fr

om

24

co

un

trie

s fo

r th

e R

egu

lato

rs R

ou

nd

tab

le, a

nd

9

4 p

arti

cip

ants

fro

m 2

0

cou

ntr

ies

for

the

Inte

rnat

ion

al T

rain

ing

Pro

gram

.

ITU

Re

gio

nal

Wo

rksh

op

, h

eld

in M

osc

ow

, Ru

ssia

at

trac

ted

49

par

tici

pan

ts

fro

m 1

2 c

ou

ntr

ies.

Perf

orm

anc

e R

epor

t

62

Performance Report

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

ITU

-D c

on

tin

ues

to

sh

are

dat

a, r

ese

arch

, an

d a

nal

ysis

an

d p

ub

licat

ion

s o

n c

utt

ing-

edge

po

licy,

reg

ula

tory

, an

d

eco

no

mic

issu

es, i

ncl

ud

ing

the

201

7 G

lob

al R

egu

lato

ry

Ou

tlo

ok

Rep

ort

, a n

ew r

epo

rt

on

Max

imiz

ing

avai

lab

ility

of

inte

rnat

ion

al c

on

nec

tivi

ty in

d

evel

op

ing

cou

ntr

ies,

a

dis

cuss

ion

pap

er o

n t

he

soci

al

and

eco

no

mic

imp

act

of

dig

ital

tra

nsf

orm

atio

n o

n t

he

eco

no

my,

Rep

ort

s an

d W

hit

e

Pap

ers

anal

yzin

g n

ew b

usi

nes

s m

od

els

in a

dig

ital

eco

no

my

, re

po

rts

on

co

llab

ora

tive

re

gula

tio

n f

or

dig

ital

fin

anci

al

incl

usi

on

in M

on

golia

an

d

Sud

an, a

n IT

U M

anu

al f

or

Qo

S R

egu

lati

on

was

pre

par

ed w

ith

in

pu

t fr

om

ITU

-T, a

nd

St

rate

gic

Gu

idel

ines

on

In

tern

atio

nal

Mo

bile

Ro

amin

g.

Enh

ance

d K

no

wle

dge

- ex

chan

ge t

oo

ls a

nd

pla

tfo

rms

to f

acili

tate

acc

ess

to d

ata

(IC

TEye

, IC

T R

egu

lati

on

To

olk

it, t

he

ICT

regu

lato

ry

kno

wle

dge

cen

tre)

.

Imp

rove

d c

olla

bo

rati

on

an

d t

oo

ls f

or

evid

ence

-b

ased

dec

isio

n-m

akin

g m

ade

avai

lab

le t

o

Mem

ber

ship

by

shar

ing

dat

a, r

ese

arch

, an

d a

nal

ysis

an

d p

ub

licat

ion

s o

n c

utt

ing-

edge

po

licy,

reg

ula

tory

, an

d

eco

no

mic

issu

es.

Enh

ance

d K

no

wle

dge

- ex

chan

ge t

oo

ls a

nd

p

latf

orm

s to

fac

ilita

te

acce

ss t

o d

ata.

Gat

her

ing

and

P

ub

lish

ing

key

regu

lato

ry

and

tar

iff

dat

a to

fac

ilita

te

evid

ence

-bas

ed d

ecis

ion

m

akin

g.

Nu

mb

er o

f co

un

trie

s w

ith

imp

rove

d c

apac

ity

to

take

po

licy

and

re

gula

tory

d

ecis

ion

s to

cre

ate

an

en

ablin

g e

nvi

ron

men

t fo

r IC

T d

evel

op

men

t.

Nu

mb

er o

f ac

tive

u

sers

ben

efit

tin

g fr

om

o

nlin

e p

latf

orm

s fo

r kn

ow

led

ge a

nd

in

form

atio

n e

xch

ange

on

p

olic

y, le

gal a

nd

reg

ula

tory

is

sues

.

We

bsi

te v

iew

s an

d

do

wn

load

s o

f re

gula

tory

an

d f

inan

cial

dat

a fr

om

Ja

nu

ary

20

17

to

Dec

emb

er

20

17

cu

lmin

ated

in t

he

follo

win

g o

utr

each

wit

h t

he

mem

ber

ship

an

d p

ub

lic:

on

line

kno

wle

dg

e

cen

tre:

50

6’2

79

pa

ge

view

s;

an

nu

al G

SR

web

site

s: 2

17

’84

6 p

ag

e vi

ews;

Tele

com

mu

nic

ati

on

R

egu

lati

on

Ha

nd

bo

ok

33

’42

7 o

nlin

e d

ow

nlo

ad

s (o

nly

fro

m t

he

ITU

web

site

);

ITU

reg

ula

tory

an

d

ma

rket

en

viro

nm

ent

them

ati

c re

po

rts:

74

’73

4

do

wn

loa

ds;

ICT-

Eye:

61

3’3

62

p

ag

e vi

ews.

63

Performance Report

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

Gat

her

ing

and

pu

blis

hin

g

key

regu

lato

ry a

nd

tar

iff

dat

a to

fac

ilita

te e

vid

ence

-bas

ed

dec

isio

n m

akin

g: t

he

ICT

Reg

ula

tory

Tra

cker

co

vers

o

ver

186

co

un

trie

s fo

r a

per

iod

of

nin

e ye

ars,

sh

ow

casi

ng

nat

ion

al, r

egio

nal

, an

d g

lob

al r

egu

lato

ry

pro

gres

s. T

he

201

7 e

dit

ion

of

the

ann

ual

ITU

-D

qu

esti

on

nai

re o

n r

egu

lato

ry

and

po

licy

issu

es w

as s

ent

ou

t to

Mem

ber

ship

to

hel

p t

rack

th

e ev

olu

tio

n o

f IC

T p

olic

ies

and

reg

ula

tio

n.

Perf

orm

anc

e R

epor

t

64

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

At

leas

t 2

0 %

ad

dit

ion

al

Mem

ber

Sta

tes

to h

ave

inst

itu

tio

nal

, po

licy,

lega

l an

d

regu

lato

ry f

ram

ewo

rk in

pla

ce f

or

the

ICT

sect

or

so a

s to

fo

ster

af

ford

able

acc

ess

, in

clu

sio

n, a

nd

tr

ust

in a

sm

art

con

nec

ted

so

ciet

y.

At

leas

t 2

0%

of

Mem

be

r St

ates

h

ave

guid

elin

es in

pla

ce t

o b

uild

th

e fo

un

dat

ion

fo

r co

llab

ora

tive

re

gula

tio

n a

t n

atio

nal

, reg

ion

al a

nd

gl

ob

al le

vel.

Situ

atio

n a

nal

ysis

co

nd

uct

ed,

awar

enes

s in

crea

sed

, dia

logu

e fo

ster

ed, a

nd

gu

idel

ines

pre

par

ed

on

sp

ecif

ic t

op

ics

to f

ost

er

affo

rdab

le a

cce

ss a

nd

dig

ital

em

po

wer

men

t o

f in

stit

uti

on

s,

bu

sin

ess

and

co

nsu

mer

s in

a s

mar

t co

nn

ecte

d s

oci

ety.

Co

un

trie

s, M

emb

ers

and

R

egio

nal

Ass

oci

atio

ns,

su

pp

ort

ed

on

sp

ecif

ic t

op

ics.

GSR

Be

st P

ract

ice

guid

elin

es

Ad

op

ted

.

Acc

ess

to t

he

ICT

Reg

ula

tory

Tr

acke

r h

as b

een

fac

ilita

ted

th

rou

gh it

s re

leas

e o

n a

new

o

nlin

e m

icro

-sit

e.

Reg

ion

al r

egu

lato

ry

asso

ciat

ion

mee

tin

g h

eld

in J

uly

2

017

an

d a

ttra

cte

d m

ore

th

an 6

0

par

tici

pan

ts f

rom

12

Ass

oci

atio

ns

fro

m a

rou

nd

th

e w

orl

d.

An

nu

al q

ues

tio

nn

aire

s

rele

ased

an

d p

roce

sse

d f

or

20

17

R

egu

lato

ry T

rack

er.

Stra

tegi

c d

ialo

gues

an

d G

SR

hel

d, w

ith

po

siti

ve r

esu

lts,

in

clu

din

g G

SR 1

7 t

hat

att

ract

ed

m

ore

th

an 4

00

par

tici

pan

ts f

rom

6

0 c

ou

ntr

ies.

IMR

Str

ate

gic

Dia

logu

e

resu

ltin

g in

Str

ateg

ic G

uid

elin

es.

BD

T Fo

rum

on

Eco

no

mic

s an

d

Fin

ance

in IC

Ts/

Tele

com

mu

nic

atio

n f

or

Afr

ica

atte

nd

ed b

y 9

1 p

arti

cip

ants

fro

m

25

co

un

trie

s an

d 5

inst

itu

tio

ns,

an

d f

or

the

Ara

b S

tate

s, a

tten

ded

b

y 8

5 p

arti

cip

ants

fro

m 6

co

un

trie

s.

ITU

Re

gio

nal

Fo

rum

on

Co

nsu

mer

Info

rmat

ion

, P

rote

ctio

n, a

nd

Rig

hts

fo

r A

fric

a 2

017

att

end

ed b

y 1

31

par

tici

pan

ts

fro

m 2

1 c

ou

ntr

ies.

Exp

ert

Gro

up

M

eeti

ng

on

Sm

art

Gri

ds,

th

at

gath

ered

mo

re t

han

30

tel

eco

m

and

en

ergy

sta

keh

old

ers.

Per

cen

tage

of

Mem

ber

Sta

tes

su

pp

ort

ed o

ver

the

3 y

ears

per

iod

.

Res

po

nse

rat

e to

th

e an

nu

al

qu

esti

on

nai

res

to m

emb

ers.

Pu

blic

atio

ns,

re

po

rts,

stu

die

s

pre

par

ed, g

uid

elin

es a

do

pte

d, a

nd

ev

ents

org

aniz

ed o

n s

pec

ific

to

pic

s.

Clo

se t

o 1

00

% o

f M

emb

er

Stat

es s

up

po

rted

th

rou

gh IC

T re

gula

tory

an

d t

arif

f d

ata,

as

wel

l as

glo

bal

an

d r

egi

on

al e

ven

ts a

nd

st

rate

gic

dia

logu

es.

Gu

idel

ines

ad

op

ted

at

GSR

an

d

in t

he

fram

ewo

rk o

f IM

R In

itia

tive

.

Rep

ort

s p

ub

lish

ed, i

ncl

ud

ing

Th

e 2

01

7 G

lob

al R

egu

lato

ry

Ou

tlo

ok

, a n

ew r

epo

rt o

n

Max

imiz

ing

avai

lab

ility

of

inte

rnat

ion

al c

on

nec

tivi

ty in

d

evel

op

ing

cou

ntr

ies:

Str

ateg

ies

to

ensu

re g

lob

al d

igit

al in

clu

sio

n a

s w

ell

as a

dis

cuss

ion

pap

er o

n t

he

soci

al a

nd

eco

no

mic

imp

act

of

dig

ital

tra

nsf

orm

atio

n o

n t

he

eco

no

my.

Rep

ort

s an

d W

hit

e P

aper

s

anal

yzin

g n

ew b

usi

nes

s m

od

els

in a

d

igit

al e

con

om

y.

Rep

ort

s o

n c

olla

bo

rati

ve

regu

lati

on

fo

r d

igit

al f

inan

cial

in

clu

sio

n in

Mo

ngo

lia a

nd

Su

dan

.

ITU

Man

ual

fo

r Q

oS

R

egu

lati

on

.

Stra

tegi

c G

uid

elin

es o

n

Inte

rnat

ion

al M

ob

ile R

oam

ing.

Stu

dy

and

re

po

rt o

f th

e B

road

ban

d s

trat

egy

for

Bu

run

di.




65

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

ITU

- T

RA

I Asi

a-P

acif

ic

Reg

ula

tors

’ Ro

un

dta

ble

an

d IT

U-

TRA

I In

tern

atio

nal

Tra

inin

g P

rogr

am a

tten

ded

by

50

p

arti

cip

ants

fro

m 2

4 c

ou

ntr

ies

for

the

Reg

ula

tors

Ro

un

dta

ble

, an

d 9

4

par

tici

pan

ts f

rom

20

co

un

trie

s fo

r th

e In

tern

atio

nal

Tra

inin

g P

rogr

am.

ITU

Re

gio

nal

Wo

rksh

op

, hel

d

in M

osc

ow

, Ru

ssia

th

at a

ttra

cte

d

49

par

tici

pan

ts f

rom

12

co

un

trie

s.

Bro

adb

and

Un

iver

sal A

cces

s

Stu

dy

and

Ho

use

ho

ld S

urv

ey f

or

the

Kin

gdo

m o

f Le

soth

o.

Inp

uts

to

stu

dy

gro

up

q

ues

tio

ns,

in p

arti

cula

r re

lati

ng

to

ITU

-D S

tud

y G

rou

p 1

/1, 3

/1, 4

/1 a

nd

6

/1.

Performance Report

66

Performance Report



1. Finance Lack of resources to provide the appropriate support level in case of high demand from countries

Medium Prepared an appropriate budget forecast and sought additional resources

2. Competency / Knowledge

Lack of qualified experts in the domains concerned

Medium Anticipated the resources requirements and initiated recruitment procedures as soon as possible

Kept up-to-date and expanded the roster of experts

3. Stakeholders / Partners

Insufficient commitment of countries and/or at local level

Medium Ensured and constantly improved cooperation with countries so as to guarantee appropriate level of involvement by countries and/or at the local level

Perform

ance R

eport

Performance Report

67

Performance Report

Output 2.2 Telecommunication/ICT networks, including conformance and interoperability and bridging the standardization gap

Infrastructure is central for enabling universal, sustainable, ubiquitous and affordable access to ICTs and services for all.

The ICT sector is characterized by rapid technological change, and by convergence of technological platforms for telecommunications, information delivery, broadcasting and computing. The deployment of common broadband technology and network infrastructures for multiple telecommunication services and applications and the evolution to all IP-based wireless and wired next-generation networks (NGNs) and their evolutions open up opportunities but also imply significant challenges for developing countries.

The rapid deployment of wireless and mobile technologies indicates the growing importance of radio spectrum management and the role it plays in the socio-economic development of countries.

Also notable is the worldwide transition from analogue to digital broadcasting, enabling more efficient use of spectrum and higher quality audio and video delivery.

Conformity with international standards and interoperability, i.e. the ability of equipment from different vendors to successfully communicate between them, can help avoid costly market battles over different technologies. Availability of high-performing and interoperable products accelerates widespread deployment of infrastructure, technologies and associated services, granting people access to the information society regardless of location or choice of device. Increasing the knowledge and capacity of developing countries for the effective application/implementation of standards (Recommendations) developed in ITU T and ITU R is fundamental for bridging the standardization gap.

68

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D

.2-3

En

han

ced

aw

aren

ess

and

cap

abili

ty

of

cou

ntr

ies

to e

nab

le

pla

nn

ing,

dep

loym

ent,

o

per

atio

n a

nd

m

ain

ten

ance

of

sust

ain

able

, acc

essi

ble

an

d r

esili

ent

ICT

net

wo

rks

and

se

rvic

es,

incl

ud

ing

bro

adb

and

in

fras

tru

ctu

re, a

nd

im

pro

ved

kn

ow

led

ge o

f av

aila

ble

bro

adb

and

tr

ansm

issi

on

in

fras

tru

ctu

re

wo

rld

wid

e.

ITU

-D c

on

tin

ues

to

im

ple

men

t an

d u

pd

ate

the

ITU

Inte

ract

ive

Terr

estr

ial

Tran

smis

sio

n M

aps

on

line.

Th

e IT

U In

tera

ctiv

e Tr

ansm

issi

on

Map

s (f

or

bro

adb

and

bac

kbo

ne

op

tica

l fib

er, m

icro

wav

e lin

ks a

nd

sat

ellit

e e

arth

st

atio

ns

as w

ell

as

sub

mar

ine

cab

les)

hav

e b

een

co

nti

nu

ou

sly

up

dat

ed

in a

ll re

gio

ns

and

mad

e av

aila

ble

on

line.

Th

e p

lan

fo

r in

clu

din

g IX

Ps

on

th

e IT

U In

tera

ctiv

e Tr

ansm

issi

on

Map

s h

as

bee

n c

on

clu

ded

. Ad

dit

ion

o

f m

ob

ile c

ove

rage

laye

r (2

G, 3

G, 4

G)

is o

ngo

ing.

P

rocu

rem

ent

pro

cess

fo

r d

evel

op

ing

a n

ew M

ap

inte

rfac

e an

d p

rom

oti

on

al

mat

eria

l has

bee

n

con

clu

ded

.

Two

dra

ft r

epo

rts

p

rod

uce

d:

- b

usi

nes

s p

lan

fo

r p

laci

ng

Tele

com

mu

nic

atio

n/I

CT

Infr

astr

uct

ure

-

Infr

astr

uct

ure

Map

pin

g fo

r ac

hie

vin

g th

e SD

Gs.

Pro

vid

ing

and

mai

nta

inin

g

ITU

inte

ract

ive

Terr

estr

ial

Tran

smis

sio

n M

aps

thro

ugh

th

e IT

U w

eb

.

Sup

po

rt p

rovi

ded

to

d

evel

op

ing

cou

ntr

ies

to p

lan

, d

eplo

y, o

per

ate

and

mai

nta

in

sust

ain

able

, acc

essi

ble

an

d

resi

lien

t IC

T n

etw

ork

s an

d

serv

ices

, in

clu

din

g b

road

ban

d

wir

eles

s an

d w

ire

-lin

e in

fras

tru

ctu

re, e

spec

ially

to

R

ura

l an

d R

emo

te a

reas

.

Nu

mb

er o

f co

un

trie

s

wit

h im

pro

ved

cap

abili

ty o

f p

lan

nin

g an

d o

per

atin

g IC

T n

etw

ork

s an

d s

ervi

ces.

Nu

mb

er o

f co

un

trie

s

wit

h B

road

ban

d M

aste

r P

lan

dev

elo

ped

.

The

Map

pre

sen

ts

info

rmat

ion

fro

m 4

06

op

erat

or

net

wo

rks,

28

,45

6 t

ran

smis

sio

n

links

, an

d 1

9,1

70

no

des

w

orl

dw

ide.

The

rese

arch

on

th

e

tran

smis

sio

n li

nks

has

rea

ched

1

3,0

10

,40

6 k

m o

f ro

ute

s, o

f w

hic

h 3

,10

1,4

14

km

hav

e b

een

im

po

rte

d t

o t

he

Map

.

A n

ew IX

P lo

cati

on

la

yer

has

bee

n a

dd

ed;

Sub

mar

ine

Cab

le a

nd

Sat

ellit

e Ea

rth

Sta

tio

n la

yers

up

dat

ed

wit

h e

nd

of

20

17

dat

a.

Bro

adb

and

co

nn

ecti

vity

in

Bu

run

di:

43

7 in

stit

uti

on

s in

th

e co

un

try

are

con

nec

ted

to

B

road

ban

d W

irel

ess

Net

wo

rks.

25

% o

f th

e co

nn

ecte

d

inst

itu

tio

ns

are

sch

oo

ls a

nd

h

osp

ital

s; 2

4 %

are

ph

arm

acie

s,

coo

per

ativ

es a

nd

ass

oci

atio

ns

in

rura

l are

as; 8

% a

re f

rom

th

e p

ub

lic s

ecto

r an

d t

he

rem

ain

ing

13

% a

re f

rom

pri

vate

use

rs a

nd

SM

E (S

mal

l an

d M

ediu

m

Ente

rpri

ses)

.

69

Performance Report

Ou

tco

me

s (C

tn'd

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

Infr

astr

uct

ure

an

d

thei

r te

chn

olo

gies

as

wel

l as

eco

no

mic

an

d p

olic

y as

pec

ts s

up

po

rtin

g ef

fect

ive

ado

pti

on

of

NG

Ns.

Th

e re

po

rt m

ake

s re

fere

nce

to

mo

re t

han

20

0 IT

U

pu

blic

atio

ns

(e.g

. ITU

-D

Stu

dy

Gro

up

Rep

ort

s, IT

U

Gu

idel

ines

, an

d IT

U

Rec

om

men

dat

ion

s fr

om

all

Sect

ors

).

“Th

e Es

sen

tial

s o

f Fu

ture

Inte

rnet

Exc

han

ges

and

Ser

vice

s” g

uid

elin

es

and

rep

ort

was

dev

elo

ped

in

ord

er t

o a

ssis

t IT

U

mem

ber

s to

mo

re

effe

ctiv

ely

pla

n a

nd

im

ple

men

t fu

ture

Inte

rnet

Ex

chan

ges

for

the

Inte

rnet

o

f Th

ings

an

d O

TT s

ervi

ces.

Ass

iste

d c

ou

ntr

ies

in

imp

lem

enti

ng

the

SMA

RT

Afr

ica

Man

ifes

to a

nd

fac

ilita

ted

Sm

art

Afr

ica

Stee

rin

g C

om

mit

tee

and

B

oar

d m

eeti

ngs

in t

he

gove

rnan

ce o

f th

e In

itia

tive

.

The

Smar

t A

fric

a A

llian

ce

curr

entl

y co

nsi

sts

of

38

co

un

trie

s, 9

Inte

rnat

ion

al

Org

aniz

atio

ns

and

6 P

riva

te

Sect

or

Mem

ber

s.

Dev

elo

pm

ent

of

B

road

ban

d W

irel

ess

Net

wo

rks

in B

uru

nd

i, B

urk

ina

Faso

, D

jibo

uti

an

d R

wan

da,

pro

vid

ing

Bro

adb

and

Co

nn

ecti

vity

to

sc

ho

ols

an

d h

osp

ital

s.

New

Bro

adb

and

Wir

eles

s

Co

nn

ecti

vity

Mo

del

in

Swaz

ilan

d t

akin

g in

to

con

sid

erat

ion

th

e M

igra

tio

n

stra

tegy

to

NG

N in

Sw

azila

nd

(4

G L

TE in

co

llab

ora

tio

n w

ith

H

uaw

ei)

.

Ass

ista

nce

to

Mem

ber

St

ates

on

th

e D

evel

op

men

t o

f B

road

ban

d A

cces

s is

on

goin

g fo

r C

IS c

ou

ntr

ies:

We

b-b

ased

so

ftw

are

for

sele

ctin

g th

e m

ost

fe

asib

le s

olu

tio

n f

or

bro

adb

and

d

eplo

ymen

t in

CIS

an

d G

eorg

ia

bas

ed o

n in

form

atio

n a

bo

ut

sp

ecif

ic lo

cati

on

in C

IS a

nd

G

eorg

ia (

city

, set

tlem

ent,

etc

.).

Dev

elo

pm

ent

of

B

road

ban

d W

irel

ess

Mas

ter

Pla

ns

for

Co

ngo

Bra

zzav

ille

and

M

alaw

i lai

d t

he

fou

nd

atio

n f

or

Perf

orm

anc

e R

epor

t

70

Performance Report

Ou

tco

me

s (C

tn'd

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

bro

adb

and

ad

op

tio

n a

nd

usa

ge

in t

hes

e c

ou

ntr

ies.

Bro

adb

and

co

nn

ecti

vity

in

Djib

ou

ti: 1

9 c

itie

s an

d s

ites

are

co

nn

ecte

d t

o B

road

ban

d

Wir

eles

s N

etw

ork

s ac

ross

th

e co

un

try.

Tw

o s

ite

s ar

e lo

cate

d

in D

jibo

uti

Cit

y, t

he

nat

ion

’s

cap

ital

, (B

alb

ala

and

Bo

ula

os)

an

d o

ther

sit

es.

Pre

-fea

sib

ility

stu

dy

to

enh

ance

ICT

infr

astr

uct

ure

fo

r Ea

st A

fric

an C

om

mu

nit

y (E

AC

) to

su

pp

ort

th

e EA

C-I

TU-

Ch

ina

Pro

ject

co

mp

lete

d f

or

the

3

com

po

nen

ts: E

nh

ance

d

Bro

adb

and

an

d c

on

nec

tivi

ty

infr

astr

uct

ure

in E

ast

Afr

ican

C

om

mu

nit

y.

D.2

-4 E

nh

ance

d

awar

enes

s an

d c

apab

ility

o

f co

un

trie

s to

p

arti

cip

ate

in a

nd

co

ntr

ibu

te t

o t

he

dev

elo

pm

ent

and

d

eplo

ymen

t o

f IT

U

Rec

om

men

dat

ion

s an

d

pu

t in

pla

ce s

ust

ain

able

an

d a

pp

rop

riat

e

con

form

ance

an

d

inte

rop

erab

ility

p

rogr

amm

es, o

n t

he

Gu

idel

ines

on

Es

tab

lish

ing

Co

nfo

rmit

y an

d In

tero

per

abili

ty.

Reg

imes

co

un

trie

s

revi

sed

ch

alle

nge

s fa

ced

by

dev

elo

pin

g co

un

trie

s as

th

ey p

lan

an

d r

evie

w t

hei

r n

atio

nal

or

regi

on

al C

&I

regi

mes

, in

clu

din

g co

nfo

rmit

y as

sess

men

t p

roce

du

res,

legi

slat

ion

to

p

rom

ote

an

ord

erly

eq

uip

men

t m

arke

tpla

ce,

C&

I ass

essm

ent

stu

die

s

and

val

idat

ion

wo

rksh

op

s re

sult

ed

in t

he

esta

blis

hm

ent

of

C&

I exp

ert

gro

up

s in

5 r

egio

ns;

3

9 c

on

cern

ed c

ou

ntr

ies

: UM

A

(5 c

ou

ntr

ies)

, th

e C

arib

bea

n (

17

co

un

trie

s), C

entr

al (

7 c

ou

ntr

ies)

an

d S

ou

th A

mer

ica

(10

co

un

trie

s).

MR

As

are

bei

ng

dra

fted

an

d w

ill f

acili

tate

est

ablis

hm

ent

and

sh

arin

g o

f C

&I l

abs

by

thes

e

71

Performance Report

Ou

tco

me

s (C

tn'd

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

bas

is o

f IT

U

Rec

om

men

dat

ion

s, a

t n

atio

nal

, reg

ion

al a

nd

su

bre

gio

nal

leve

ls b

y p

rom

oti

ng

the

esta

blis

hm

ent

of

mu

tual

re

cogn

itio

n a

gree

men

t (M

RA

) re

gim

es a

nd

/or

bu

ildin

g te

stin

g la

bs,

as

app

rop

riat

e.

surv

eilla

nce

, co

ord

inat

ion

ac

ross

reg

ula

tory

age

nci

es

and

ad

op

tio

n o

f re

leva

nt

inte

rnat

ion

al s

tan

dar

ds.

Oth

er r

elat

ed r

epo

rts

co

ver

the

crea

tio

n o

f lo

cal

or

regi

on

al t

esti

ng

lab

ora

tori

es a

nd

th

e es

tab

lish

men

t o

f M

RA

s fo

r p

rom

oti

ng

effi

cien

t m

ech

anis

ms.

C&

I pro

gram

mes

fo

r

tele

com

mu

nic

atio

n/I

CT

equ

ipm

ent.

Reg

ion

al E

con

om

ic

Co

mm

un

itie

s.

The

ITU

Asi

a-P

acif

ic C

entr

e

of

Exce

llen

ce w

ith

fo

cus

on

C&

I h

as c

on

du

cted

tw

o t

rain

ings

.

The

cap

acit

y b

uild

ing

ev

ents

wer

e o

ffer

ed t

o 6

9

par

tici

pan

ts f

rom

mo

re t

han

30

co

un

trie

s in

rea

l te

stin

g fa

cilit

ies

thro

ugh

th

e co

llab

ora

tio

n o

f la

bo

rato

ry p

artn

ers

in t

he

C&

I P

rogr

amm

e; i.

e. C

hin

a A

cad

emy

of

Tele

com

mu

nic

atio

n R

esea

rch

o

f M

IIT

(CA

ICT)

, Cen

tre

d'E

tud

es

et d

e R

ech

erch

es d

es

Reg

ion

al in

tegr

atio

n

incr

ease

d a

lon

g w

ith

ICT

infr

astr

uct

ure

dev

elo

pm

ent

thro

ugh

as

sess

men

t st

ud

ies

in t

he

regi

on

s, in

clu

din

g fo

r A

rab

M

agh

reb

Un

ion

(U

MA

),

East

Afr

ican

Co

mm

un

ity

(EA

C),

Co

mis

ión

Te

cnic

a R

egio

nal

de

Tele

com

un

icac

ion

es

(CO

MTE

LCA

), a

nd

th

e C

arib

bea

n

Tele

com

mu

nic

atio

n U

nio

n

(CTU

), t

o e

nco

ura

ge t

he

esta

blis

hm

ent

of

har

mo

niz

ed C

&I

Télé

com

mu

nic

atio

ns

(CER

T),

and

Ce

ntr

o d

e P

esq

uis

a e

Des

envo

lvim

ento

em

Te

leco

mu

nic

açõ

es (

CP

qD

) A

ll tr

ain

ing

mat

eria

ls a

nd

cas

e st

ud

ies

rep

ort

ed b

y p

arti

cip

ants

o

n t

he

curr

ent

nat

ion

al C

&I

stat

us

avai

lab

le o

n t

he

C&

I p

ort

al.

Perf

orm

anc

e R

epor

t

72

Performance Report

Ou

tco

me

s (C

tn'd

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

pro

gram

mes

, no

tab

ly

thro

ugh

th

e d

evel

op

men

t o

f M

utu

al R

eco

gnit

ion

A

rran

gem

ents

/Agr

eem

ents

(M

RA

s) b

etw

een

co

un

trie

s an

d/o

r b

uild

ing

lab

s, a

s ap

pro

pri

ate

.

D.2

-5 E

nh

ance

d

awar

enes

s an

d c

apab

ility

o

f co

un

trie

s in

th

e fi

eld

s o

f fr

equ

ency

pla

nn

ing

and

ass

ign

men

t,

spec

tru

m m

anag

emen

t an

d r

adio

mo

nit

ori

ng,

in

effi

cien

t u

tiliz

atio

n o

f to

ols

fo

r m

anag

ing

the

spec

tru

m a

nd

in

mea

sure

men

t an

d

regu

lati

on

rel

ated

to

h

um

an e

xpo

sure

to

el

ectr

om

agn

etic

fie

lds

(EM

F)

Spec

tru

m

Man

agem

ent

Mas

ter

Pla

ns

(SM

MP

) w

ere

pre

par

ed

wit

hin

th

e fr

amew

ork

of

an

ITU

-Min

istr

y o

f Sc

ien

ce, I

CT

& F

utu

re P

lan

nin

g (M

SIP

) (R

ep

ub

lic o

f K

ore

a) p

roje

ct.

Spec

tru

m

Man

agem

ent

Syst

em f

or

Dev

elo

pin

g C

ou

ntr

ies

(SM

S4D

C)

is n

ow

in u

se in

o

ver

45 c

ou

ntr

ies,

Ver

sio

n 5

.1 o

f th

e

soft

war

e w

as

rele

ase

d

at

the

3rd

Qu

arte

r o

f 2

017

.

Enh

ance

d a

war

enes

s

and

cap

abili

ty o

f co

un

trie

s in

th

e fi

eld

s o

f fr

equ

ency

p

lan

nin

g an

d a

ssig

nm

ent,

sp

ectr

um

man

agem

ent

and

ra

dio

mo

nit

ori

ng,

in

effi

cien

t u

tiliz

atio

n o

f to

ols

fo

r m

anag

ing

the

spec

tru

m

and

in m

easu

rem

ent

and

re

gula

tio

n r

elat

ed t

o

hu

man

exp

osu

re t

o

Mo

st o

f th

e M

emb

er

Stat

es h

ave

NTF

A, h

ave

spec

tru

m m

anag

emen

t st

rate

gy o

r m

aste

rpla

n o

r u

sin

g SM

S4D

C a

nd

70

% o

f th

e IT

U M

emb

er S

tate

s h

ave

regi

on

al c

ross

-bo

rder

fr

equ

ency

co

ord

inat

ion

ag

reem

ent.

Aw

aren

ess

incr

ease

d

and

gu

idel

ines

pre

par

ed o

n

bro

adca

stin

g an

d s

pec

tru

m.

Co

un

trie

s su

pp

ort

ed

on

sp

ectr

um

man

agem

ent

and

bro

adca

stin

g to

pic

s.

Nu

mb

er o

f co

un

trie

s

wit

h in

crea

sed

cap

acit

y in

th

e ar

ea o

f fr

equ

ency

p

lan

nin

g an

d s

pec

tru

m

man

agem

ent

and

m

easu

rem

ent

and

re

gula

tio

n r

elat

ed

to

h

um

an e

xpo

sure

to

(EM

F).

Nu

mb

er o

f co

un

trie

s

wit

h S

pec

tru

m

man

agem

ent

Mas

ter

Pla

ns

fin

aliz

ed.

SM M

P h

as b

een

pre

par

ed

for

4 c

ou

ntr

ies.

Bas

ic S

pec

tru

m

Man

agem

ent

Syst

em P

roje

ct:

assi

stan

ce f

or

2 c

ou

ntr

ies

star

ted

.

Trai

nin

g o

n S

MS4

DC

p

rovi

ded

to

mo

re t

han

45

p

arti

cip

ants

.

Ver

sio

n 5

.1 r

elea

sed

an

d

furt

her

dev

elo

pm

ents

are

o

ngo

ing.

Dir

ect

assi

stan

ce w

as

pro

vid

ed t

o m

ore

th

an 3

0

cou

ntr

ies

in a

ll re

gio

ns

rega

rdin

g fr

equ

ency

pla

nn

ing;

sp

ectr

um

man

agem

ent

mas

ter

pla

ns;

th

e tr

ansi

tio

n f

rom

an

alo

gue

to d

igit

al t

err

estr

ial

tele

visi

on

bro

adca

stin

g; a

nd

o

ther

te

chn

ical

issu

es

20

17

mea

sure

men

t o

f th

e o

utc

om

e in

dic

ato

rs.

Wo

rksh

op

s w

ere

del

iver

ed

in A

RB

, ASP

, AM

S, A

FR, E

UR

, CIS

re

gio

ns

to m

ore

th

an 3

00

73

Performance Report

Ou

tco

me

s (C

tn'd

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

elec

tro

mag

net

ic f

ield

s (E

MF)

th

rou

gh f

oru

ms,

w

ork

sho

ps,

sem

inar

s an

d

trai

nin

gs.

spec

ialis

ts f

rom

mo

re t

han

60

co

un

trie

s in

th

e fi

eld

of

Terr

estr

ial a

nd

Sp

ace

Rad

ioco

mm

un

icat

ion

ser

vice

s.

Exp

ert

wo

rksh

op

s in

Ro

me

an

d W

arsa

w o

n E

MF

issu

es o

f 5

G im

ple

men

tati

on

in E

uro

pe

for

aro

un

d 9

0 p

arti

cip

ants

fro

m

25

co

un

trie

s.

Spec

tru

m m

anag

emen

t

assi

stan

ce o

n s

pec

tru

m

assi

gnm

ent

pro

cess

es in

C

olo

mb

ia.

Ass

ista

nce

in 5

ASP

co

un

trie

s o

n s

pec

tru

m

mo

nit

ori

ng

and

NTF

A

dev

elo

pm

ent.

Co

ntr

ibu

tio

n t

o

accr

edit

atio

n o

f th

e SM

TP a

nd

in

th

e u

pd

ate

of

the

trai

nin

g p

rogr

am.

D.2

-6 E

nh

ance

d

awar

enes

s an

d c

apab

ility

o

f co

un

trie

s in

th

e tr

ansi

tio

n f

rom

an

alo

gue

to d

igit

al b

road

cast

ing

and

in p

ost

-tra

nsi

tio

n

acti

viti

es, a

nd

ef

fect

iven

ess

of

imp

lem

enta

tio

n o

f th

e gu

idel

ines

pre

par

ed.

Rep

ort

s h

ave

bee

n

pre

par

ed w

hic

h

sum

mar

ized

th

e re

sult

s o

f as

sist

ance

pro

vid

ed t

o A

SP

and

AM

S co

un

trie

s o

n t

he

dig

ital

bro

adca

stin

g tr

ansi

tio

n.

Seve

ral F

oru

ms,

Se

min

ars,

Wo

rksh

op

s an

d

trai

nin

gs h

ave

bee

n

Mo

st o

f th

e IT

U

Mem

ber

Sta

tes

hav

e sw

itch

ed

off

an

alo

gue

terr

estr

ial

tele

visi

on

bro

adca

stin

g an

d

5%

of

the

cou

ntr

ies

star

ted

th

e im

ple

men

tati

on

of

dig

ital

ra

dio

.

Co

un

trie

s su

pp

ort

ed

on

sp

ectr

um

man

agem

ent

and

bro

adca

stin

g to

pic

s.

Nu

mb

er o

f co

un

trie

s

that

imp

lem

ente

d p

roje

cts

on

th

e tr

ansi

tio

n f

rom

an

alo

gue

to d

igit

al

bro

adca

stin

g.

2 A

fric

an c

ou

ntr

ies

im

ple

men

tin

g th

eir

road

map

s fo

r D

igit

al T

erre

stri

al T

V

Bro

adca

stin

g in

20

17

.

10

co

un

trie

s in

AM

S re

gio

n

are

wo

rkin

g o

n t

he

imp

lem

enta

tio

n o

f th

e d

igit

al

bro

adca

stin

g.

Sum

mar

y re

po

rt o

n t

he

Perf

orm

anc

e R

epor

t

74

Performance Report

Ou

tco

me

s (C

tn'd

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

imp

lem

ente

d in

20

17 in

th

e ar

ea o

f d

igit

al b

road

cast

ing

and

par

tner

ship

s h

ave

bee

n

stre

ngt

hen

ed w

ith

reg

ion

al

org

anis

atio

ns

such

as

AB

U

and

AIB

D w

hile

org

aniz

ing

thes

e se

min

ar a

nd

fo

rum

s.

Spec

ializ

ed c

ou

ntr

y

exp

erti

se s

up

po

rt h

as b

een

p

rovi

ded

to

Th

aila

nd

(N

BTC

) o

n d

igit

al r

adio

an

d

FM r

epla

nn

ing

and

co

mm

un

ity

TV. C

olo

mb

ia is

as

sist

ed in

rep

lan

nin

g th

eir

rad

io b

road

cast

ing

net

wo

rk.

exp

erie

nce

s o

f th

e A

MS

and

th

e A

SP d

igit

al b

road

cast

ing.

2 c

ou

ntr

ies

(Th

aila

nd

, C

olo

mb

ia)

was

ass

iste

d in

dig

ital

ra

dio

imp

lem

enta

tio

n

ITU

Dig

ital

Sw

itch

ove

r

Ove

rvie

w D

atab

ase

was

u

pd

ate

d b

y 1

5 c

ou

ntr

ies.

75

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

Ass

essm

ent

stu

dy

on

C&

I co

nd

uct

ed

at

regi

on

al/s

ub

regi

on

al

leve

l.

Pro

vid

ing

and

mai

nta

inin

g IT

U

Inte

ract

ive

Terr

estr

ial T

ran

smis

sio

n

Map

s th

rou

gh t

he

ITU

we

b.

Imp

rove

men

t o

f th

e ca

pac

ity

of

d

evel

op

ing

cou

ntr

ies

to p

ut

in p

lace

a

sust

ain

able

an

d a

pp

rop

riat

e C

on

form

ance

an

d In

tero

per

abili

ty

Reg

ime

at n

atio

nal

, Re

gio

nal

an

d

Sub

-reg

ion

al le

vels

, th

rou

gh

imp

lem

enta

tio

n o

f tr

ain

ing

acti

viti

es

in t

he

pre

mis

es o

f Te

stin

g La

bs,

d

irec

t as

sist

ance

pro

mo

tin

g th

e es

tab

lish

men

t o

f M

RA

s re

gim

es

and

/or

bu

ildin

g Te

stin

g la

bs

as

app

rop

riat

e, R

egio

nal

Fo

rum

s an

d

Sem

inar

s, im

ple

men

tati

on

of

pro

ject

s an

d d

eve

lop

men

t o

f gu

idel

ine

and

to

ols

.

Pro

vid

ing

and

mai

nta

inin

g IT

U

Inte

ract

ive

Terr

estr

ial T

ran

smis

sio

n

Map

s th

rou

gh t

he

ITU

we

b.

Sup

po

rt p

rovi

ded

to

dev

elo

pin

g

cou

ntr

ies

to p

lan

, dep

loy,

op

erat

e

and

mai

nta

in s

ust

ain

able

, acc

ess

ible

an

d r

esili

ent

ICT

net

wo

rks

and

se

rvic

es, i

ncl

ud

ing

bro

adb

and

w

irel

ess

and

wir

e-l

ine

infr

a-st

ruct

ure

, esp

ecia

lly t

o R

ura

l an

d

Rem

ote

are

as.

Bas

ed o

n t

he

Gu

idel

ines

on

Es

tab

lish

ing

Co

nfo

rmit

y an

d

Inte

rop

erab

ility

Reg

imes

co

un

trie

s co

uld

rev

ise

chal

len

ges

face

d b

y d

evel

op

ing

cou

ntr

ies

as t

hey

pla

n

and

rev

iew

th

eir

ow

n C

&I r

egim

es,

incl

ud

ing

con

form

ity

asse

ssm

ent

pro

ced

ure

s, le

gisl

atio

n t

o p

rom

ote

an

ord

erly

eq

uip

men

t m

arke

tpla

ce,

surv

eilla

nce

, co

ord

inat

ion

acr

oss

re

gula

tory

age

nci

es a

nd

rel

evan

t in

tern

atio

nal

sta

nd

ard

s.

Reg

ion

al in

tegr

atio

n is

in

crea

sin

g al

on

g w

ith

ICT

infr

astr

uct

ure

dev

elo

pm

ent

thro

ugh

as

sess

men

t st

ud

ies

in t

he

regi

on

s,

incl

ud

ing

for

Ara

b M

agh

reb

Un

ion

(U

MA

), E

ast

Afr

ican

Co

mm

un

ity

(EA

C),

Co

mis

ión

Te

cnic

a R

egio

nal

de

Tele

com

un

icac

ion

es (

CO

MTE

LCA

),

and

th

e C

arib

bea

n

Tele

com

mu

nic

atio

n U

nio

n (

CTU

), t

o

enco

ura

ge t

he

esta

blis

hm

ent

of

har

mo

niz

ed C

&I p

rogr

amm

es,

no

tab

ly t

hro

ugh

th

e d

evel

op

men

t o

f M

utu

al R

eco

gnit

ion

.

Arr

ange

men

ts/A

gree

men

ts

(MR

As)

bet

we

en c

ou

ntr

ies

and

/or

bu

ildin

g la

bs,

as

app

rop

riat

e. A

s a

fo

llow

-up

to

th

e st

ud

ies,

UM

A, E

AC

an

d C

OM

TELC

A S

ecre

tari

ats

are

con

du

ctin

g Ex

per

ts/M

inis

teri

al

Nu

mb

er o

f st

ud

ies

con

du

cted

fo

r as

sess

ing

the

stat

us

of

imp

lem

enta

tio

n o

f th

e C

&I

pro

gram

mes

an

d t

esti

ng

lab

ora

tori

es in

pla

ce in

th

e R

egio

ns.

Nu

mb

er o

f C

ou

ntr

ies

p

arti

cip

atin

g in

th

e R

egio

nal

Tr

ain

ing

Act

ivit

ies

on

C&

I.

Nu

mb

er o

f co

un

trie

s su

pp

ort

ed

for

imp

lem

enti

ng

C&

I pro

gram

mes

.

Nu

mb

er o

f p

ub

licat

ion

s,

rep

ort

s, s

tud

ies

pre

par

ed o

n s

pec

ific

to

pic

s.

Nu

mb

er o

f co

un

trie

s fo

r w

hic

h

the

ITU

Inte

ract

ive

Tran

smis

sio

n

(Op

tica

l Fib

ers,

Mic

row

aves

, Sa

telli

te)

Map

s ar

e m

ade

avai

lab

le

thro

ugh

th

e IT

U w

eb

.

Nu

mb

er o

f co

mm

un

itie

s, a

nd

d

isad

van

tage

d g

rou

ps,

in d

evel

op

ing

cou

ntr

ies

con

nec

ted

to

bro

adb

and

.

Per

cen

tage

of

the

Mem

ber

St

ates

ove

r th

e th

ree

yea

rs p

erio

d

On

e (1

) as

sess

men

t st

ud

ies,

13

n

ew c

ase

stu

die

s.

On

e h

un

dre

d a

nd

th

irty

(1

30

) p

arti

cip

ants

/ si

xty

(60

) co

un

trie

s p

arti

cip

ated

in R

egio

nal

Tr

ain

ing

Act

ivit

ies.

Six

(7)

cou

ntr

ies

sup

po

rted

fo

r

C&

I.

Two

stu

die

s p

rep

ared

on

C&

I;

On

e st

ud

y p

rep

ared

on

Map

pin

g IC

T in

fras

tru

ctu

re; O

ne

stu

dy

pre

par

ed

on

bu

sin

ess

pla

n f

or

bro

adb

and

in

fras

tru

ctu

re p

lace

men

t.

The

Map

pre

sen

ts in

form

atio

n

fro

m 4

06

op

erat

or

net

wo

rks,

28

.45

6

tran

smis

sio

n li

nks

, an

d 1

9.1

70

n

od

es lo

cate

d in

16

7 c

ou

ntr

ies.

Th

e re

sear

ch o

n t

he

tran

smis

sio

n li

nks

h

as r

each

ed 1

3.0

10

.40

6 k

m o

f ro

ute

s, o

f w

hic

h 3

.10

1.4

14

km

hav

e b

een

imp

ort

ed t

o t

he

Map

.

Six

(6)

in 2

01

7.

DSO

dat

abas

e: 1

5 c

ou

ntr

ies

U

pd

ate

d.

Perf

orm

anc

e R

epor

t

76

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

Enh

ance

men

t o

f kn

ow

led

ge

and

eff

ecti

ve a

pp

licat

ion

of

ITU

R

eco

mm

end

atio

ns

in d

evel

op

ing

cou

ntr

ies,

incl

ud

ing

con

form

ance

an

d in

tero

per

abili

ty (

C&

I) t

esti

ng

of

syst

ems

man

ufa

ctu

red

on

th

e b

asis

o

f IT

U R

eco

mm

end

atio

ns.

At

leas

t 8

0 %

of

Mem

ber

Sta

tes

st

arte

d p

roje

cts

for

imp

lem

enta

tio

n

of

dig

ital

ter

rest

rial

tel

evis

ion

b

road

cast

ing.

At

leas

t 7

0%

of

the

Mem

ber

St

ates

dev

elo

ped

Nat

ion

al T

able

of

Freq

uen

cy A

lloca

tio

n (

NTF

A),

hav

e sp

ectr

um

man

agem

ent

stra

tegy

or

mas

terp

lan

or

usi

ng

SMS4

DC

.

Aw

aren

ess

incr

ease

d a

nd

gu

idel

ines

pre

par

ed o

n b

road

cast

ing

and

sp

ectr

um

man

agem

ent

top

ics.

Co

un

trie

s su

pp

ort

ed o

n

spec

tru

m m

anag

emen

t an

d

bro

adca

stin

g to

pic

s.

mee

tin

gs in

201

7 t

o f

inal

ize

thei

r re

spec

tive

MR

As.

ITU

-D c

on

tin

ues

to

imp

lem

ent

an

d u

pd

ate

the

ITU

Inte

ract

ive

Terr

estr

ial T

ran

smis

sio

n M

aps

on

line

.

The

ITU

Inte

ract

ive

Tr

ansm

issi

on

Map

s (f

or

bro

adb

and

b

ackb

on

e o

pti

cal f

iber

, mic

row

ave

links

an

d s

atel

lite

ear

th s

tati

on

s as

w

ell

as s

ub

mar

ine

cab

les)

hav

e b

een

co

nti

nu

ou

sly

up

dat

ed

in a

ll re

gio

ns

and

mad

e av

aila

ble

on

line

.

The

pla

n f

or

incl

ud

ing

IXP

s o

n

the

ITU

Inte

ract

ive

Tran

smis

sio

n

Map

s is

on

goin

g.

Rep

ort

on

th

e Im

ple

men

tati

on

o

f Ev

olv

ing

Tele

com

mu

nic

atio

n/I

CT

Infr

astr

uct

ure

fo

r D

evel

op

ing

Co

un

trie

s: t

ech

nic

al, E

con

om

ic a

nd

P

olic

y A

spec

ts w

as d

evel

op

ed a

nd

sh

ared

wit

h a

ll p

arti

cip

ants

of

the

ITU

-D S

tud

y G

rou

ps.

The

rep

ort

intr

od

uce

s e

ssen

tial

te

leco

mm

un

icat

ion

/IC

T in

fras

tru

ctu

re a

nd

th

eir

tech

no

logi

es a

s w

ell a

s e

con

om

ic

run

nin

g p

roje

ct o

n t

he

imp

lem

enta

tio

n o

f d

igit

al t

erre

stri

al

tele

visi

on

bro

adca

stin

g.

Ro

adm

aps,

cas

e st

ud

ies,

gu

idel

ines

an

d r

ep

ort

s p

rep

ared

fo

r d

igit

al b

road

cast

ing

imp

lem

enta

tio

n

and

sp

ect

rum

man

agem

ent

rela

ted

to

pic

s.

Per

cen

tage

of

Mem

ber

Sta

tes

Su

pp

ort

ed.

Per

cen

tage

of

Mem

ber

sta

tes

u

sin

g SM

S4D

C.

Ten

(1

0)

case

s st

ud

ies,

re

po

rts

an

d G

uid

elin

es, t

we

nty

fiv

e (2

5)

road

map

s, S

M M

P a

nd

NTF

A.

Mo

re t

han

fif

ty (

50

) co

un

trie

s.

Mo

re t

han

45

co

un

trie

s ar

e

Sub

scri

ber

s.

77

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

an

d p

olic

y as

pec

ts s

up

po

rtin

g ef

fect

ive

ado

pti

on

of

NG

Ns.

The

rep

ort

mak

es

refe

ren

ce t

o

mo

re t

han

20

0 IT

U p

ub

licat

ion

s (e

.g.

ITU

- D

Stu

dy

Gro

up

Rep

ort

s, IT

U

Gu

idel

ines

, an

d IT

U

Rec

om

men

dat

ion

s fr

om

all

Sect

ors

).

In a

cco

rdan

ce w

ith

WTD

C

Res

olu

tio

n 4

7, r

egio

nal

fo

rum

s an

d

trai

nin

g co

urs

es o

n C

&I w

ere

con

du

cte

d in

co

llab

ora

tio

n w

ith

TSB

an

d B

R, f

ocu

sin

g o

n c

on

form

ity

asse

ssm

ent

pro

ced

ure

s, t

ype

app

rova

l te

stin

g fo

r m

ob

ile

term

inal

s, a

nd

dif

fere

nt

C&

I te

stin

g d

om

ain

s fo

r A

fric

a, A

mer

icas

, Ara

b

Stat

es, A

sia-

Pac

ific

, an

d C

IS.

Rep

ort

s h

ave

bee

n p

rep

ared

w

hic

h s

um

mar

ized

th

e re

sult

s o

f as

sist

ance

pro

vid

ed t

o A

SP a

nd

AM

S co

un

trie

s o

n t

he

dig

ital

bro

adca

stin

g tr

ansi

tio

n.

Sup

po

rt t

o c

ou

ntr

ies

on

th

e

tran

siti

on

to

dig

ital

bro

adca

stin

g as

a

resu

lt o

f ap

ply

ing

ITU

gu

idel

ines

, th

e p

rom

oti

on

of

cap

acit

y b

uild

ing

acti

viti

es r

elat

ed t

o s

pec

tru

m

man

agem

ent

and

dig

ital

b

road

cast

ing.

Spec

tru

m M

anag

emen

t M

aste

r

Pla

ns

(SM

MP

) w

ere

pre

par

ed

wit

hin

th

e fr

amew

ork

of

an IT

U-

Min

istr

y o

f Sc

ien

ce, I

CT

& F

utu

re

Pro

visi

on

of

assi

stan

ce f

or

the

d

evel

op

men

t o

f gu

idel

ines

fo

r su

stai

nab

le b

road

ban

d

infr

astr

uct

ure

in r

ura

l are

as.

De

liver

y o

f st

ud

ies

on

b

road

ban

d.

Perf

orm

anc

e R

epor

t

78

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

Pla

nn

ing

(MSI

P)

(Rep

ub

lic o

f K

ore

a)

pro

ject

.

The

Spec

tru

m M

anag

emen

t

Syst

em f

or

Dev

elo

pin

g C

ou

ntr

ies(

SMS4

DC

) is

no

w in

use

in

ove

r 45

co

un

trie

s.

Ver

sio

n 5

.1 o

f th

e so

ftw

are

was

re

leas

ed a

t th

e th

ird

qu

arte

r o

f 2

01

7

wh

ich

co

nta

ins

mo

du

les

for

add

itio

nal

pro

pag

atio

n m

od

els

and

im

po

rt d

ata

fro

m e

xter

nal

so

urc

es in

th

e sy

stem

. Th

e so

ftw

are

is a

lso

av

aila

ble

in S

pan

ish

.

Enh

ance

d a

war

enes

s an

d

cap

abili

ty o

f co

un

trie

s in

th

e fi

eld

s o

f fr

equ

ency

pla

nn

ing

and

as

sign

men

t, s

pec

tru

m m

anag

emen

t an

d r

adio

mo

nit

ori

ng,

in e

ffic

ien

t u

tiliz

atio

n o

f to

ols

fo

r m

anag

ing

the

spec

tru

m a

nd

in m

easu

rem

ent

and

re

gula

tio

n r

elat

ed t

o h

um

an

exp

osu

re t

o e

lect

rom

agn

etic

fie

lds

(EM

F) t

hro

ugh

fo

rum

s, w

ork

sho

ps,

se

min

ars

and

tra

inin

gs.

Seve

ral F

oru

ms,

Sem

inar

s,

wo

rksh

op

s an

d t

rain

ings

hav

e b

een

im

ple

men

ted

in 2

01

7 in

th

e ar

ea

of

dig

ital

bro

adca

stin

g an

d s

pec

tru

m

man

agem

ent

and

par

tner

ship

s h

ave

bee

n s

tren

gth

ened

wit

h r

egio

nal

o

rgan

isat

ion

s su

ch a

s A

BU

an

d A

IBD

79

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

wh

ile o

rgan

izin

g th

ese

sem

inar

an

d

foru

ms.

AM

S R

I 3 o

n “

Dev

elo

pm

ent

of

b

road

ban

d a

cces

s an

d a

do

pti

on

of

bro

adb

and

”.

Cap

acit

y b

uild

ing

acti

viti

es

sup

po

rt f

or

the

est

ablis

hm

ent

of

Co

mm

un

ity

ICT

Ce

nte

rs.

Sup

po

rt t

o S

ou

th A

mer

ican

co

un

trie

s in

te

rres

tria

l op

tica

l cab

le

syst

ems.

Nat

ion

al b

road

ban

d p

olic

ies

d

evel

op

ed t

o im

ple

men

t a

bro

adb

and

tec

hn

olo

gy f

ram

ewo

rk.

Enh

ance

d t

he

skill

s o

f 2

6

par

tici

pan

ts f

rom

th

e A

mer

icas

Reg

ion

on

tel

eco

mm

un

icat

ion

s

net

wo

rks,

4G

, Ad

van

ced

IMT,

mo

bile

co

mm

un

icat

ion

s,

bro

adca

stin

g, IP

, NG

N.

26

par

tici

pan

ts t

rain

ed o

n

Bro

adb

and

Net

wo

rks.

Perf

orm

anc

e R

epor

t

80

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

Imp

rove

d r

egio

nal

co

llab

ora

tio

n

on

tec

hn

ical

asp

ects

of

po

st-N

GN

,

4G

an

d 5

G (

ITU

Re

gio

nal

Co

nfe

ren

ce)

hel

d in

Kie

v, U

krai

ne,

on

7-9

Ju

ne

201

7 an

d w

as a

tten

ded

by

12

5 p

arti

cip

ants

fro

m 7

cou

ntr

ies.

Exp

erie

nce

exc

han

ged

an

d

cap

acit

y b

uild

ing

on

bro

adb

and

tech

no

logi

es a

t an

ITU

Reg

ion

al

Wo

rksh

op

, hel

d in

Od

essa

, Ukr

ain

e,

on

27

-29

Sep

tem

ber

20

17

an

d

gath

ered

51

par

tici

pan

ts f

rom

10

cou

ntr

ies.

IPv6

Kn

ow

led

ge in

crea

sed

fo

r

292

par

tici

pan

ts f

rom

div

ers

e b

ackg

rou

nd

s, in

clu

din

g A

dm

inis

trat

ion

s, R

egu

lato

rs,

Op

erat

ors

an

d a

cad

emia

(ex

clu

din

g p

rese

nte

rs),

reg

iste

red

(2

17

p

arti

cip

ated

) fo

r th

e co

urs

e h

eld

on

1

3–2

6 M

ay 2

017

(Th

aila

nd

).

12

5 p

arti

cip

ants

fro

m 7

co

un

trie

s

in C

IS.

51

par

tici

pan

ts f

rom

10

cou

ntr

ies.

29

2 p

arti

cip

ants

fro

m A

sia

trai

ned

on

IPv6

.

IPv6

Kn

ow

led

ge in

crea

sed

fo

r

35

par

tici

pan

ts f

rom

acr

oss

th

e A

sia-

Pac

ific

on

Inte

rnet

an

d IP

v6

Infr

astr

uct

ure

Sec

uri

ty P

rogr

am”

(8-

12

May

20

17 a

t TO

T A

cad

emy,

N

on

thab

uri

, Th

aila

nd

, ITU

Asi

a P

acif

ic C

entr

e o

f Ex

celle

nce

Tr

ain

ing)

.

IPv6

Ski

lls im

pro

ved

fo

r 5

0

35

par

tici

pan

ts f

rom

acr

oss

th

e

Asi

a-P

acif

ic t

rain

ed o

n I

nte

rnet

an

d

IPv6

Infr

astr

uct

ure

sec

uri

ty.

50

par

tici

pan

ts f

rom

81

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

par

tici

pan

ts f

rom

go

vern

men

t,

regu

lato

rs, i

nd

ust

ry a

nd

aca

dem

ia

on

IPv6

Dep

loym

ent

and

IPv6

Secu

rity

(1

9-2

1 J

un

e at

Th

imp

hu

,

Bh

uta

n).

Ass

iste

d D

jibo

uti

in t

he

feas

ibili

ty s

tud

y fo

r th

e

esta

blis

hm

ent

of

a R

egi

on

al In

tern

et

Exch

ange

Po

int

(IX

P).

Gu

atem

ala

assi

ste

d in

th

e

esta

blis

hm

ent

of

the

inte

rim

ex

ecu

tive

co

mm

itte

e an

d d

efin

itio

n

of

the

mo

del

of

the

nat

ion

al IX

P.

gove

rnm

ent,

re

gula

tors

, in

du

stry

and

aca

dem

ia h

ave

bee

n t

rain

ed o

n

IPv6

Dep

loym

ent

and

IPv6

Sec

uri

ty.

Ass

ista

nce

pro

vid

ed t

o D

jibo

uti

Reg

ion

al In

tern

et E

xch

ange

Po

int

(IX

P).

IXP

Ass

ista

nce

pro

vid

ed t

o

Gu

atem

ala.

Performance Report

82

Performance Report



1. Assistance to members

Lack of funding to assist members

Medium

Discussions with members, administrations for resources mobilization

2. Finance Lack of resources to provide the appropriate support level in case of high demand from countries

Medium Appropriate budget forecast to be prepared

Mobilization of additional/ extra-budgetary resources when required

3. Competency/ Knowledge

Lack of qualified experts in the field of activity

High Anticipate the resources requirements and initiate recruitment procedures as soon as possible

Create and keep up-to-date a roster for experts


Insufficient commitment by countries

High Ensure and improve cooperation with countries so as to guarantee appropriate level of involvement by countries

Perform

ance R

eport

Performance Report

83

Performance Report

Output 2.3 Innovation and partnership

The national ability of rapid innovation is seen as the key factor for facilitating the overall competitiveness of countries in a globally interconnected world of ICT-based services especially through strategic partnerships including public-private partnership (PPP) particularly with engagement of ITU-D membership in order to mobilize resources and roll out capital-intensive telecommunication/ICT environment from policy-regulatory frameworks, infrastructure, to various innovative applications.

Thus, there are strong needs to support both the Objectives with Outputs of ITU-D Sector adopted at the WTDC-14 as well as the ITU-D membership through innovation and partnerships in, inter alia, a) developing policy-coherent approaches and

guidelines to ICT innovation, based on best practices, to be integrated into national development agendas; b) developing internationally comparable measurement of ICT innovation capabilities at national levels; c) fostering ICT innovation in the public sector at all levels of government to enhance the delivery of public services, improve efficiency, coverage and equity, and create positive externalities in the rest of the economy; d) undertaking initiatives that support entrepreneurship and the start-up and expansion of new ICT firms; and e) developing cooperation and partnerships among developed and developing countries and other organizations, to encourage and support innovation and creativity methodologies, mobilize resources, and adopt cost-effective ICT solutions.

84

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.2

-7 S

tren

gth

ened

ca

pac

ity

of

mem

ber

s to

in

tegr

ate

tele

com

mu

nic

atio

n/I

CT

inn

ova

tio

n in

nat

ion

al

dev

elo

pm

ent

agen

das

.

Dev

elo

ped

1 t

oo

lkit

th

at

pro

vid

e a

fram

ewo

rks

to

map

key

bar

rier

s in

th

e ec

osy

stem

an

d a

ssis

t st

akeh

old

ers

thro

ugh

th

eir

inn

ova

tio

n jo

urn

ey.

Co

nd

uct

ed

3 r

egio

nal

or

gl

ob

al w

ork

sho

ps

cove

rin

g 2

0 c

ou

ntr

ies.

Ove

r 40

peo

ple

w

ere

trai

ned

an

d 3

0 p

eop

le

we

re c

erti

fied

as

inn

ova

tio

n

exp

erts

.

Co

nd

uct

ed

4 n

atio

nal

w

ork

sho

ps

in 4

co

un

trie

s w

ith

par

tici

pat

ion

fro

m o

ver

200

par

tici

pan

ts c

om

bin

ed.

Co

nd

uct

ed

3 k

no

wle

dge

sh

arin

g in

itia

tive

s at

th

e re

gio

nal

inn

ova

tio

n f

oru

m,

the

WSI

S gl

ob

al in

no

vati

on

tr

ack,

an

d a

sid

e ev

ent

at

WTD

C-1

7 o

n d

igit

al

tran

sfo

rmat

ion

s.

Nu

mb

er o

f co

un

trie

s

wit

h s

tren

gth

ened

cap

acit

y o

n t

elec

om

mu

nic

atio

n/I

CT

inn

ova

tio

n.

Nu

mb

er o

f in

itia

tive

s an

d

pro

ject

s fo

ste

rin

g in

no

vati

on

si

gned

an

d im

ple

men

ted

.

Nu

mb

er o

f co

un

trie

s

wit

h e

xper

t tr

ain

ed.

Nu

mb

er o

f ce

rtif

ied

ex

per

ts o

n in

no

vati

on

.

Nu

mb

er o

f to

olk

it.

Nu

mb

er o

f

kno

wle

dge

sh

arin

g in

itia

tive

fo

r m

emb

ersh

ip.

85

Performance Report

Ou

tco

mes

(C

tn’d

) 2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D.2

-8 E

nh

ance

d p

ub

lic-

pri

vate

par

tner

ship

to

fo

ster

th

e d

evel

op

men

t o

f te

leco

mm

un

icat

ion

s /I

CTs

.

Par

tner

ship

to

fo

ste

r th

e

dev

elo

pm

ent

of

tele

com

mu

nic

atio

ns/

ICTs

en

han

ced

.

58

new

par

tner

ship

ag

reem

ents

sig

ned

wit

h

vari

ou

s st

akeh

old

ers

fro

m

the

ICT

eco

syst

em.

Spo

nso

rsh

ip

op

po

rtu

nit

ies

op

ened

fo

r si

de

and

so

cial

act

ivit

ies

aro

un

d s

ever

al m

eeti

ngs

(G

SR-1

7, IT

U-D

Stu

dy

Gro

up

m

eeti

ngs

, WTD

C-1

7 a

s w

ell

as IT

U-D

25

th A

nn

iver

sary

).

New

par

tner

ship

s

agre

emen

ts s

ign

ed w

ith

var

iou

s st

akeh

old

ers

for

the

ICT

eco

syst

em t

o f

ost

er

tele

com

mu

nic

atio

ns/

ICTs

d

evel

op

men

t.

Nu

mb

er o

f st

rate

gic

p

artn

ersh

ips

incl

ud

ing

PP

P

sign

ed a

nd

imp

lem

ente

d t

o

fost

er t

he

dev

elo

pm

ent

of

tele

com

mu

nic

atio

n/I

CT

net

wo

rks

as w

ell a

s re

leva

nt

app

licat

ion

s an

d s

ervi

ces.

Nu

mb

er o

f p

roje

cts

to

fost

er t

he

dev

elo

pm

ent

of

tele

com

mu

nic

atio

ns/

ICT

sign

ed a

nd

imp

lem

ente

d.

58

new

par

tner

ship

ag

reem

ents

we

re s

ign

ed

wit

h v

ario

us

stak

eho

lder

s:

mu

lti-

them

atic

(2

0),

on

ICT

Ap

plic

atio

ns

(12

), o

n

hu

man

cap

acit

y b

uild

ing

(6),

on

infr

astr

uct

ure

(5

),

on

em

erge

ncy

te

leco

mm

un

icat

ion

(4

), o

n

dig

ital

incl

usi

on

(3

), o

n

cyb

erse

curi

ty (

3),

on

e-

was

te (

2),

on

re

gula

tory

an

d m

arke

t en

viro

nm

ent

(2),

an

d o

n in

no

vati

on

(1

).

The

ben

efic

iary

reg

ion

s o

f th

ese

new

ly-s

ign

ed

agre

emen

ts w

ere

: Glo

bal

(3

3),

th

e A

mer

icas

(7

), A

sia-

Pac

ific

(8

), A

fric

a (4

), A

rab

St

ates

(3

), E

uro

pe

(2),

an

d

CIS

(1

).

86

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

At

leas

t 3

0 %

of

ITU

-D m

emb

ers

to h

ave

guid

elin

es o

n IC

T in

no

vati

on

.

At

leas

t 3

0%

of

ITU

-D m

emb

ers

to h

ave

acce

ss t

o a

n in

no

vati

on

p

latf

orm

fo

r fo

ste

rin

g th

eir

loca

l IC

T ec

osy

stem

.

Enh

ance

d t

oo

ls f

or

par

tner

ship

s,

reso

urc

e m

ob

iliza

tio

n a

nd

m

emb

ersh

ip (

e.g.

par

tner

ship

an

d

spo

nso

rsh

ip o

pp

ort

un

itie

s’

we

bsi

tes,

mem

ber

ship

po

rtal

, etc

.).

New

par

tner

s in

var

iou

s IT

U-D

A

ctiv

itie

s.

At

leas

t 3

0 n

ew p

artn

ersh

ips

sign

ed t

o im

ple

men

t in

itia

tive

s an

d/p

roje

cts.

Enh

ance

d a

nd

div

ers

ifie

d IT

U-D

m

emb

ersh

ip b

ase

and

new

p

latf

orm

s fo

r p

artn

ersh

ip.

Thro

ugh

th

e la

un

ch o

f th

e to

olk

it, t

he

wo

rksh

op

s p

rovi

ded

at

glo

bal

, reg

ion

al, a

nd

nat

ion

al, a

nd

th

e kn

ow

led

ge s

har

ing

sess

ion

s at

va

rio

us

even

ts, a

t le

ast

30

% o

f m

emb

ersh

ip h

ave

acce

ss t

o a

n

inn

ova

tio

n p

latf

orm

.

Sim

ilarl

y, t

hro

ugh

gu

idel

ines

p

rovi

ded

fo

r th

e co

un

trie

s st

ud

ies

avai

lab

le p

ub

licly

, at

leas

t 3

0%

of

mem

ber

ship

has

so

me

acce

ss t

o t

he

info

rmat

ion

.

Par

tner

ship

an

d r

eso

urc

e m

ob

iliza

tio

ns

too

ls e

nh

ance

d: e

.g.

par

tner

ship

agr

eem

ents

dat

abas

e,

spo

nso

rsh

ip w

eb

site

.

New

sp

on

sors

hip

op

po

rtu

nit

ies

op

ened

fo

r si

de

and

so

cial

eve

nts

ar

ou

nd

var

iou

s m

eeti

ngs

.

58

new

par

tner

ship

agr

eem

ents

si

gned

wit

h v

ario

us

exi

stin

g an

d n

ew

par

tner

s fr

om

th

e IC

T ec

osy

stem

.

Mem

ber

ship

po

rtal

, co

mm

un

icat

ion

ou

trea

ch m

ater

ials

en

han

ced

an

d n

ew p

ilot

pu

blic

atio

n

for

acad

emia

en

gage

men

t.

Per

cen

tage

of

ITU

mem

ber

s w

hic

h h

ave

the

guid

elin

es o

n IC

T in

no

vati

on

.

Per

cen

tage

of

ITU

mem

ber

s w

hic

h h

ave

acce

ss t

o a

n in

no

vati

on

p

latf

orm

of

pro

du

ct/s

ervi

ces

for

fost

erin

g lo

cal I

CT

eco

syst

em (

SME,

in

cub

ato

rs m

od

el, e

tc.)

.

Nu

mb

er o

f w

ebsi

te

view

s/d

ow

nlo

ads.

ITU

-D M

emb

ers’

fee

db

ack

con

cern

ing

thei

r le

vel o

f sa

tisf

acti

on

w

ith

se

rvic

es p

rovi

ded

.

Nu

mb

er o

f n

ew p

artn

ers

in

vari

ou

s IT

U-D

act

ivit

ies.

Nu

mb

er o

f n

ew p

artn

ersh

ip

sign

ed a

nd

/or

imp

lem

ente

d.

Nu

mb

er o

f n

ew IT

U-D

sec

tor

mem

ber

s, a

sso

ciat

es a

nd

aca

dem

ia.

58

new

par

tner

ship

agr

eem

ents

si

gned

wit

h v

ario

us

exi

stin

g an

d n

ew

par

tner

s fr

om

th

e IC

T ec

osy

stem

.

31

new

mem

ber

s in

stit

uti

on

s af

filia

ted

to

ITU

-D.

Performa

nce Rep

ort

Performa

nce Rep

ort

Performance Report

87

Performance Report

THREAT AND RISK ASSESSMENT



Lack of confidence of potential new members in the benefits gained from ITU

Lack of interest of new members in ITU’s membership

Brainstorm and propose new services to members; periodically visit members


Difficult to identify interested beneficiaries for development project

Lack of interest Agreements or project documents signed with Administrations

3. Resources mobilization

Lack of funding due to the global financial crisis

Restriction in action plan implementation

Brainstorming on resources mobilization to implement action plans

4. Finance Difficult to identify sponsors

Lack of interest Partners/Sponsors identified, including through the Administrations

Performa

nce Rep

ort

Performance Report

88

Performance Report

2017 On-going projects by region

The table below provides the list of the current on-going projects for Objective 2 by region

Project No Title Region

2BDI15002

Strengthening institutional, regulatory and technical capabilities of Burundi for

sustainable broadband development Africa

7MAG17004 Réseau hertzien large bande de Madagascar Africa

7RAF08073-01 Broadband Wireless Network in Africa Africa

7RAF08073-04 Broadband Wireless Network - Mali Africa

7RAF08073-05 Broadband Wireless Network - Burkina Faso Africa

7RAF08073-06 Broadband Wireless Network - Rwanda Africa

7RAF08073-07 Broadband Wireless Network in the Kingdom of Lesotho Africa

7RAF08073-08 Broadband Wireless Network - Swaziland Africa

9BRA98006 Support the Implementation of National Telecommunications Agency (ANATEL, Brazil) America

9COS17018 Desarrollo del conocimiento en tecnologías, para especialistas del ICE America

9DOM17002

Reforma a la Ley General de Telecommunicaciones de la Republica Domincana

(INDOTEL) America

9RLA15014 Support for Harmonization of ICT Policies in the Caribbean America

9THA16032 Study on Convergence Licensing Trends America

9COL16036 Policy Development on Broadcasting America

9COL17037

Diagnóstico y Auditoría al Proceso de Selección Objetiva para la Asignación del

Espectro del MINTIC America

9COL17038

Diseño de estrategia para la implementación de mejores prácticas internacionales en

la asignación de espectro atribuido al servicio móvil IMT en Colombia America

2RLA17015

Support to the Caribbean Countries through a contribution to upgrading Caribbean

Telecommunications Union’s (CTU) ICT Network Infrastructure America

9PAR17002

Apoyo Institucional a la Comisión Nacional de Telecomunicaciones (CONATEL) para

el desarrollo de modelos de costos Bottom Up, basados en un Operador Eficiente

para el mercado de telecomunicaciones de Paraguay

America

9SAU17007

Advisory Services to Saudi Arabia's Communication and Information Technology

Commission (CITC) Arab States

2PLS13003 Connect a School, Connect a Community in the State of Palestine Arab States

7PLS14004 Connect a School, Connect a Community Initiative in the State of Palestine Project II Arab States

7RAF08073-03 Broadband Wireless Network - Djibouti Arab States

9RAS16055

Master Plans for Spectrum Management and Country Assistance in Spectrum

Management Asia & Pacific

9THA16034 Development of a Detailed Frequency Plan for FM Radio Services in Thailand Asia & Pacific

9RER17024 European mHealth Knowledge and Innovation Hub Europe

9GLO17087 Mainstreaming ICT Applications for SDG World or Multi-Regional

9GLO17089 Hack for Food security and ending hunger World or Multi-Regional

9GLO18091

Development of a toolkit for ICT innovation policy/governance and ICT innovation

ecosystem World or Multi-Regional

9GLO17084

Development of a toolkit for ICT innovation policy/governance and ICT innovation

ecosystem-II World or Multi-Regional

9GLO17085 Basic National Spectrum Management System World or Multi-Regional

9GLO17086

Further developments to Spectrum Management System for Developing Countries

(SMS4DC) software World or Multi-Regional

9GLO18090 National Spectrum Management Assistance Workshop World or Multi-Regional

2GLO18092

Development of collaboration platform to foster affordable access to international

optical fiber infrastructure World or Multi-Regional

9GLO15078 Delivery of the Spectrum Management Training Program (SMTP) World or Multi-Regional

9GLO16080 Delivery of the Spectrum Management Training Program (SMTP) World or Multi-Regional

Perform

ance R

eport

Perform

ance R

eport

Performance Report

89

Performance Report

Objective 3

Enhance confidence and security in the use of telecommunications/ICTs, and roll-out of relevant

applications and services

Objective 3 includes the following output:

– Building confidence and security in the use of ICTs

– ICT applications and services


Chart 5 illustrates the breakdown of the actual allocation of human resources among the two outputs of objective 3.

Performa

nce Rep

ort

Performance Report

90

Performance Report

Output 3.1

Building confidence and security in the use of ICTs

ICTs are integral to the economic and social development of all nations as well as to the development of the information society. Security is an essential element of the operation and use of ICTs, and requires that all persons involved be aware of security and take action appropriate to their role.

As the use of ICT continues to grow, cybersecurity and combating the transmission of e mail spam continues to be a priority among members. During the last four years, ITU D continued to work in this area.

BDT undertook many activities that offer development assistance to members and encourage cooperation among members, while under Question 22/1 products and materials were elaborated to support countries in developing national cybersecurity capabilities, to convene experts and to contribute to ongoing information-sharing on best practices. The Question also identified key areas of common concern, as well as gaps, based on contributions to a compendium and a survey, respectively.

Perf

orm

anc

e R

epor

t

91

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

D.3

-1: S

tren

gth

ened

ca

pac

ity

of

Mem

ber

St

ates

to

inco

rpo

rate

an

d

imp

lem

ent

cyb

erse

curi

ty

po

licie

s an

d s

trat

egie

s in

to n

atio

nw

ide

ICT

pla

ns,

as

wel

l as

app

rop

riat

e

legi

slat

ion

.

A N

atio

nal

C

yber

secu

rity

Str

ateg

y G

uid

e is

un

der

co

mp

leti

on

th

rou

gh a

fif

tee

n (

15)

m

emb

er p

artn

ersh

ip

sele

cted

fo

r th

eir

stro

ng

con

trib

uti

on

in t

his

are

a.

This

Gu

ide

will

be

use

d

by

ITU

an

d o

ther

NC

S p

artn

ers

to a

ssis

t M

emb

er

stat

es w

ith

a s

tan

dar

d

coo

rdin

ated

ap

pro

ach

w

her

e re

sou

rces

will

be

op

tim

ized

an

d o

verl

aps

rem

ove

d.

Use

of

the

Gu

ide

and

of

an

asse

ssm

ent

too

l fo

r im

ple

men

tin

g o

r re

view

ing

Nat

ion

al C

yber

secu

rity

St

rate

gies

in a

ll co

un

trie

s m

akin

g re

qu

ests

.

A p

ract

ice

guid

e fo

r C

riti

cal

Info

rmat

ion

Infr

astr

uct

ure

p

rote

ctio

n.

Nu

mb

er o

f co

un

trie

s w

ith

n

atio

nal

str

ate

gies

an

d

po

licie

s re

late

d t

o

cyb

erse

curi

ty.

Nu

mb

er o

f co

un

trie

s w

ith

cy

ber

secu

rity

lega

l fr

amew

ork

s in

pla

ce.

Nat

ion

al C

yber

secu

rity

St

rate

gy f

or

Swaz

ilan

d.

Car

ibb

ean

Sch

oo

ls C

yber

Se

curi

ty A

war

enes

s W

ork

sho

ps

on

po

licy

and

re

gula

tio

ns.

Wo

rksh

op

an

d n

atio

nal

st

rate

gy a

sses

smen

t in

Nig

er.

Cyb

erse

curi

ty P

olic

y an

d

legi

slat

ion

in N

epal

.

D.3

-2 E

nh

ance

d a

bili

ty o

f M

emb

er S

tate

s to

re

spo

nd

to

cyb

er t

hre

ats

in a

tim

ely

man

ner

.

ITU

CIR

T p

rogr

amm

e

fin

aliz

ed a

nd

op

erat

ion

al

Co

nso

lidat

ed

fo

rmal

co

op

erat

ion

wit

h m

ajo

r C

IRT/

CSI

RT

inte

rnat

ion

al

init

iati

ves.

Esta

blis

hed

CIR

Ts in

co

un

trie

s an

d e

xecu

ted

cy

bre

dri

lls in

clu

din

g h

and

s-o

n t

rain

ing.

ITU

CIR

T Fr

amew

ork

fu

lly

inte

grat

ed w

ith

in

tern

atio

nal

ly r

eco

gniz

ed

CIR

T af

filia

tio

n p

roce

sses

(e.

g.

FIR

ST, T

F-C

SIR

T, r

egi

on

al

CSI

RT

asso

ciat

ion

s).

CIR

T as

sess

men

ts,

esta

blis

hm

ents

an

d

imp

rove

men

ts c

on

tin

ued

fo

r co

un

trie

s re

qu

esti

ng

assi

stan

ce.

Nu

mb

er o

f C

IRTs

es

tab

lish

ed a

nd

aff

iliat

ed

to

in

tern

atio

nal

ass

oci

atio

ns

and

/or

fora

.

Nu

mb

er o

f co

un

trie

s

esta

blis

hin

g C

IRT-

to-C

IRT

coo

per

atio

n.

4 r

egi

on

al c

yber

dri

lls

and

1 n

atio

nal

cyb

erd

rill

exec

ute

d.

Pro

ject

sig

ned

wit

h

DO

CA

Au

stra

lia o

n C

IRT

rela

ted

ass

ista

nce

fo

r 4

co

un

trie

s in

th

e P

acif

ic.

Pro

ject

sig

ned

wit

h

Zim

bab

we

to e

stab

lish

n

atio

nal

CIR

T.

CIR

T as

sess

men

t

un

der

take

n in

Bo

snia

H

erze

govi

na,

Nam

ibia

, Mal

i.

Dep

loye

d T

hre

at

inte

llige

nce

so

luti

on

in

Ke

nya

.

Ou

tco

mes

(C

tn’d

) 2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

Perf

orm

anc

e R

epor

t

92

Performance Report

D.3

-3 E

nh

ance

d

coo

per

atio

n, i

nfo

rmat

ion

ex

chan

ge a

nd

kn

ow

-ho

w

tran

sfer

am

on

g M

emb

er

Stat

es a

nd

wit

h r

elev

ant

pla

yers

.

Co

op

erat

ion

th

rou

gh

acti

ve e

nga

gem

ent

in

inte

rnat

ion

al in

itia

tive

s (e

.g.

FIR

ST, G

FCE)

, WSI

S re

late

d

even

ts, I

TU-D

Stu

dy

Gro

up

s.

Info

rmat

ion

d

isse

min

atio

n a

pp

roac

h a

nd

o

utc

om

e re

view

ed

.

A s

cala

ble

on

line

dat

a

shar

ing

faci

lity

for

GC

I an

d

NC

S p

artn

ers.

An

en

han

ced

set

of

p

artn

ers

for

info

rmat

ion

d

isse

min

atio

n a

nd

fo

r te

chn

ical

info

rmat

ion

d

isse

min

atio

n t

hro

ugh

an

o

nlin

e ap

pro

ach

.

Nu

mb

er o

f M

emb

er

Stat

es in

volv

ed in

glo

bal

in

itia

tive

s re

late

d t

o

cyb

erse

curi

ty.

Nu

mb

er o

f M

emb

er

Stat

es p

arti

cip

atin

g in

in

tern

atio

nal

dia

logu

es a

nd

d

ebat

es r

elat

ed

to

cy

ber

secu

rity

, as

we

ll as

in

the

wo

rk o

f te

chn

ical

o

rgan

izat

ion

s an

d

asso

ciat

ion

s.

On

e h

un

dre

d a

nd

th

irty

-six

(1

36

) M

emb

er

Stat

es p

arti

cip

ate

d in

Glo

bal

C

yber

secu

rity

Ind

ex s

urv

ey

qu

esti

on

nai

re p

ub

lish

ed in

2

01

7.

12

0,0

00

do

wn

load

s o

f th

e

GC

I glo

bal

rep

ort

.

Eigh

ty (

80

) co

un

trie

s

par

tici

pat

ed

in v

ario

us

wo

rksh

op

s, e

ven

ts a

nd

cy

ber

dri

lls.

93

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

6 R

egi

on

al M

eeti

ngs

an

d

rela

ted

mec

han

ism

s e

xecu

ted

by

BD

T in

co

ord

inat

ion

an

d

colla

bo

rati

on

wit

h R

egio

nal

O

rgan

izat

ion

s.

Enh

ance

d h

arm

on

izat

ion

at

re

gio

nal

an

d in

terr

egio

nal

leve

l.

4 r

egio

nal

cyb

erd

rills

an

d

3 r

egio

nal

eve

nts

org

aniz

ed.

Nu

mb

er o

f R

egio

nal

Mee

tin

gs a

nd

re

late

d m

ech

anis

ms

exe

cute

d b

y B

DT

in c

oo

rdin

atio

n a

nd

co

llab

ora

tio

n w

ith

R

egio

nal

Org

aniz

atio

ns.

Ensu

red

par

tici

pat

ion

of

mo

re

than

80

co

un

trie

s.

Reg

ion

al o

rgan

izat

ion

s in

eac

h

regi

on

al w

her

e th

e d

rills

an

d t

he

even

ts t

oo

k p

lace

wer

e co

-o

rgan

izer

s o

r st

rate

gic

par

tner

s.

60%

of

Mem

ber

Sta

tes

hav

e

CIR

T e

stab

lish

ed a

nd

co

op

erat

ing

wit

h e

ach

oth

er.

Faci

litat

ed r

egio

nal

an

d s

ub

- re

gio

nal

co

op

erat

ion

am

on

g C

IRTs

.

Nee

ds

asse

ssm

ent

per

form

ed

in 1

0 c

ou

ntr

ies.

60%

of

Mem

ber

Sta

tes

hav

e a

N

atio

nal

CIR

T al

so t

han

ks t

o B

DT

assi

stan

ce. F

acili

tate

d a

ffili

atio

n t

o

FIR

ST o

f 5

nat

ion

al C

IRTS

.

Exe

cute

d c

yber

dri

lls a

nd

o

rgan

ized

reg

ion

al d

ialo

gues

to

fo

ster

co

op

erat

ion

am

on

g C

IRTs

/CSI

RTs

.

Nu

mb

er o

f M

emb

er S

tate

s

assi

sted

in e

stab

lish

ing

the

CIR

T.

Nu

mb

er o

f R

egio

nal

Mee

tin

gs /

C

yber

Dri

lls in

volv

ing

nat

ion

al C

IRTs

Nee

ds

asse

ssm

ent

per

form

ed.

4 r

egi

on

al c

yber

dri

lls a

nd

1

nat

ion

al d

rill

exe

cute

d.

3 C

IRT

asse

ssm

ents

, mo

re t

han

1

5 c

ou

ntr

ies

assi

ste

d o

n C

OP

, leg

al

mea

sure

s an

d w

ith

han

ds-

on

tr

ain

ing.

2 p

roje

cts

sign

ed o

n C

IRT

es

tab

lish

men

t in

5 c

ou

ntr

ies.

CYP

RU

S C

IRT

fin

aliz

ed.

Glo

bal

Fo

rum

on

cyb

erse

curi

ty

Org

aniz

ed.

ITU

glo

bal

on

line

cyb

erse

curi

ty

serv

ices

lau

nch

ed.

An

nu

al In

tera

ctiv

e G

lob

al

Cyb

erse

curi

ty In

dex

(G

CI)

& c

ou

ntr

y p

rofi

les

pro

du

ced

.

120

Mem

ber

Sta

tes

par

tici

pat

e

in G

CI.

BD

T C

yber

secu

rity

Ser

vice

C

atal

ogu

e d

evel

op

ed a

nd

mad

e av

aila

ble

.

GC

I v2

rep

ort

pu

blis

hed

.

Nu

mb

er o

f co

un

trie

s p

arti

cip

atin

g

at t

he

Glo

bal

Fo

rum

.

Nu

mb

er o

f M

emb

er S

tate

s

par

tici

pat

ing

in G

CI.

13

6 M

emb

er S

tate

s p

arti

cip

ate

d

in G

CI.

Performa

nce Rep

ort

Performance Report

94

Performance Report

THREAT AND RISK ASSESSMENT


1. Finance Budget constraints Negotiation with sponsors

Cost of events shared with sponsors

2. Competency/ Knowledge

Lack of information provided by the countries

Low commitment of countries

Close follow up


Lack of interest Delays in decision of partners

Close follow up

Perform

ance R

eport

Performance Report

95

Performance Report

Output 3.2 ICT applications and service

The proven contribution of ICTs to national socio-economic development has been the subject of numerous studies. ICTs and associated applications, including mobile applications, which have come to be known as "e government", "e agriculture", "e education", "e health", "e entrepreneurship", etc., contribute to development by enabling access to and exchange mof information and services anywhere and anytime, by supporting the rapid processing and storage of information and by improving the provision of public and private services, including education and professional development, health, transport, industry, human rights, environmental protection, trade, road safety, urban management, transfer of information for social welfare, agriculture information and services, government services, entertainment, information services, and commerce in general, making them much more effective, efficient, accessible and affordable, especially for poor and marginalized populations. ICTs also enhance access to markets, and increasingly facilitate direct democratic participation. They provide more cost-efficient and effective ways to preserve and promote local culture. They not only bring down the costs of economic and social activities, for example by replacing transport and postal services, but open up entirely new business opportunities.

ICT applications and services are an important demand-side driver that can encourage the adoption of broadband services and can create a virtuous circle for broadband infrastructure development, where new types of content and applications drive an ever-increasing need for more bandwidth. It is well recognized that access to broadband networks and services is critical to

countries' economic growth. Broadband is essential for generating new skills and fueling economic growth and technological change across all sectors and for opening up a whole range of new applications and opportunities to better serve citizens' needs. In order to associate broadband with sustainable development, it is necessary to promote both ICT infrastructure development and ICT utilization and application in parallel.

The added value of ICT applications and services is also greatly increasing due to several technological advances that have been achieved in the field of telecommunication/ICT infrastructure, including cloud computing, the Internet of things (IoT), high-volume data exchange, and machine to-machine (M2M) communications in addition to spectacular developments in the field of public consumer applications such as social network media.

For ICT for Development initiatives, however, there has long been a realization that building information societies requires an ecosystem approach, supporting elements of which include an enabling environment, infrastructure build-out, capacity building and broad availability of ICT applications and services.

In order to take advantage of the potential benefits of the progress that has been made, developing countries need capacity and information on strategies, best practices, sources of expertise and financial support, as well as on the types of applications and technological platforms for e applications that would provide the most benefits to their citizens, based on the country's needs and current capabilities.

Perf

orm

anc

e R

epor

t

96

Performance Report

20

17

Imp

lem

en

tati

on

O

utc

om

es

2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.3

-4 Im

pro

ved

cap

acit

y o

f co

un

trie

s fo

r th

e p

lan

nin

g o

f n

atio

nal

se

cto

ral e

-str

ateg

ies

to

fost

er t

he

en

ablin

g en

viro

nm

ent

for

up

scal

ing

ICT

app

licat

ion

s.

Co

op

erat

ion

A

gree

men

t w

as s

ign

ed w

ith

FA

O t

o r

ein

forc

e th

e w

ork

ing

rela

tio

nsh

ip o

n e

-Agr

icu

ltu

re

issu

es in

clu

din

g th

e d

evel

op

men

t o

f e

-Agr

icu

ltu

re

stra

tegi

es.

Tech

nic

al A

ssis

tan

ce

was

pro

vid

ed t

ow

ard

s d

evel

op

men

t o

f th

e e

-A

gric

ult

ure

Str

ateg

y fo

r Sr

i La

nka

, Fiji

, Ph

ilip

pin

es a

nd

P

apu

a N

ew G

uin

ea a

nd

th

e n

atio

nal

E-R

enew

able

Nat

ura

l R

eso

urc

es M

aste

r P

lan

fo

r B

hu

tan

.

A r

egio

nal

eH

ealt

h

stra

tegy

dev

elo

pm

ent

was

co

-o

rgan

ized

wit

h W

HO

fo

r th

e Ea

ste

rn M

edit

erra

nea

n R

egio

n.

Bu

ilt c

apac

itie

s o

f

po

licy-

mak

ers

of

Ara

b r

egio

n in

fo

rmu

lati

ng

nat

ion

al s

trat

egie

s fo

r sm

art

lear

nin

g th

rou

gh t

he

imp

lem

enta

tio

n o

f th

e si

gned

co

op

erat

ion

agr

eem

ent

wit

h

the

Tele

com

mu

nic

atio

n

Reg

ula

tory

Au

tho

rity

of

the

Un

ited

Ara

b E

mir

ates

an

d t

he

Mo

ham

ed B

in R

ash

id S

mar

t Le

arn

ing

Pro

gram

me.

At

leas

t te

n (

10

)

cou

ntr

ies

hav

e d

evel

op

ed/u

pd

ated

th

eir

nat

ion

al e

-sec

tora

l st

rate

gies

.

Nu

mb

er o

f co

un

trie

s

that

dev

elo

ped

/up

dat

ed

thei

r n

atio

nal

e-s

ecto

ral

stra

tegi

es (

e.g.

eH

ealt

h,

eAgr

icu

ltu

re).

Five

(5

) co

un

trie

s

assi

sted

in d

evel

op

ing

nat

ion

al e

Agr

icu

ltu

re

stra

tegi

es in

Asi

a-P

acif

ic

regi

on

.

E-ag

ricu

ltu

re s

trat

egi

es

/ E-

RN

R M

aste

r P

lan

s ap

pro

ved

fo

r B

hu

tan

an

d S

ri

Lan

ka. O

ngo

ing

assi

stan

ce t

o

Fiji,

PN

G a

nd

Ph

ilip

pin

es.

Thre

e (3

) co

un

trie

s

assi

sted

in d

evel

op

ing

nat

ion

al e

Hea

lth

str

ate

gies

.

Bu

ilt a

war

enes

s an

d

cap

acit

y o

f ar

ou

nd

on

e tw

enty

(2

0)

cou

ntr

ies

in t

he

area

of

e-a

gric

ult

ure

, e-

Hea

lth

an

d S

mar

t Le

arn

ing

stra

tegy

dev

elo

pm

ent.

97

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

The

firs

t ca

pac

ity

b

uild

ing

wo

rksh

op

to

ok

pla

ce in

D

ub

ai f

rom

26

-28

Feb

ruar

y 2

017

wit

h t

he

par

tici

pat

ion

of

18

par

tici

pan

ts f

rom

10

co

un

trie

s.

D.3

-5 Im

pro

ved

cap

acit

y o

f co

un

trie

s to

leve

rage

IC

T/m

ob

ile a

pp

licat

ion

s to

imp

rove

th

e d

eliv

ery

of

valu

e-a

dd

ed s

ervi

ces

in h

igh

-pri

ori

ty a

reas

(e

.g. h

ealt

h, g

ove

rnan

ce,

edu

cati

on

, pay

men

ts,

etc.

) in

ord

er t

o p

rovi

de

effe

ctiv

e so

luti

on

s fo

r va

rio

us

chal

len

ges

in

sust

ain

able

dev

elo

pm

ent

thro

ugh

pu

blic

-pri

vate

co

llab

ora

tio

n.

A m

Hea

lth

Kn

ow

led

ge

and

Inn

ova

tio

n H

ub

pro

ject

was

la

un

ched

by

WH

O-I

TU (

201

7-

202

1)

wit

h f

inan

cial

su

pp

ort

fr

om

th

e Eu

rop

ean

Co

mm

issi

on

(E

C).

Ho

rizo

n20

20 P

rogr

amm

e:

the

Hu

b w

ill e

nab

le b

oth

th

e d

evel

op

men

t o

f n

atio

nal

m

Hea

lth

inte

rven

tio

ns

in

sele

cted

EU

mem

ber

sta

tes

to

cham

pio

n t

he

up

take

of

mH

ealt

h a

nd

th

e fo

un

dat

ion

an

d m

ain

ten

ance

of

a ce

ntr

alis

ed ‘K

no

wle

dge

an

d

Inn

ova

tio

ns

Hu

b f

or

mH

ealt

h.

A jo

int

effo

rt w

as

lau

nch

ed w

ith

WH

O A

fric

an

Reg

ion

to

sca

le u

p D

igit

al

Hea

lth

ser

vice

s in

Afr

ica.

Th

e p

artn

ersh

ip w

ill f

ocu

s o

n

bu

ildin

g a

cap

able

wo

rkfo

rce

to

effe

ctiv

ely

use

ICT

as w

ell a

s ad

dre

ssin

g th

e n

eed

of

mu

lti-

stak

eho

lder

s p

artn

ersh

ip

mo

del

s.

At

leas

t te

n (

10

)

cou

ntr

ies

hav

e la

un

ched

va

lue

-ad

ded

ser

vice

s fo

r IC

T/m

ob

ile s

ervi

ces

for

dev

elo

pm

ent.

Nu

mb

er o

f co

un

trie

s

that

lau

nch

ed v

alu

e-a

dd

ed

ICT/

mo

bile

ser

vice

s fo

r d

evel

op

men

t.

Ten

(1

0)

cou

ntr

ies

as

sist

ed in

lau

nch

ing

mH

ealt

h

serv

ices

.

Perf

orm

anc

e R

epor

t

98

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

Be

He@

lth

y, B

e M

ob

ile

is a

an

oth

er g

lob

al jo

int

201

2

init

iati

ve b

etw

een

ITU

an

d W

HO

to

wo

rk w

ith

go

vern

men

ts t

o

iden

tify

an

d s

cale

up

evi

den

ce-

bas

ed in

terv

enti

on

s in

ord

er t

o

use

m-h

ealt

h t

o a

dd

ress

no

n-

com

mu

nic

able

dis

ease

s an

d

thei

r as

soci

ated

ris

k fa

cto

rs.

Cu

rren

tly

pro

vid

es

tech

nic

al a

nd

fin

anci

al s

up

po

rt

to p

rogr

amm

es in

th

e fo

llow

ing

cou

ntr

ies

Ind

ia, N

orw

ay, t

he

Ph

ilip

pin

es, S

eneg

al, T

un

isia

, Eg

ypt,

th

e U

nit

ed K

ingd

om

an

d

Zam

bia

. acr

oss

a r

ange

of

inco

me

gro

up

s an

d d

isea

se

area

s, in

clu

din

g m

Smo

kin

gCes

sati

on

, m

Dia

bet

es, m

Cer

vica

lCan

cer

and

mC

OP

D (

CO

PD

: ch

ron

ic

ob

stru

ctiv

e p

ulm

on

ary

dis

ease

).

Ass

ista

nce

was

pro

vid

ed

to

Zim

bab

we

thro

ugh

an

in

fras

tru

ctu

re

and

eq

uip

men

t au

dit

to

ex

ten

d

tele

med

icin

e se

rvic

es i

n r

emo

te a

reas

of

the

cou

ntr

y,

as

wel

l as

in

-co

un

try

trai

nin

g.

99

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.3

-6 E

nh

ance

d

inn

ova

tio

n, k

no

wle

dge

an

d s

kills

of

nat

ion

al

inst

itu

tio

ns

to u

se IC

T an

d b

road

ban

d f

or

dev

elo

pm

ent.

Gu

idel

ines

on

th

e u

se o

f m

ob

ile a

pp

licat

ion

s fo

r sm

oki

ng

cess

atio

n, d

iab

ete

s p

reve

nti

on

an

d c

on

tro

l an

d c

ervi

cal c

ance

r w

ere

dev

elo

ped

in c

olla

bo

rati

on

w

ith

WH

O.

A “

Too

lkit

an

d

Imp

lem

enta

tio

n G

uid

elin

es f

or

a D

igit

al H

ealt

h P

latf

orm

” w

as

dev

elo

ped

to

gu

ide

dec

isio

n

mak

ers

and

hea

lth

pla

nn

ers

in

des

ign

ing

and

imp

lem

enti

ng

a n

atio

nal

"d

igit

al h

ealt

h

pla

tfo

rm".

A J

oin

t U

NES

CO

-ITU

“P

olic

y Fo

rum

on

Mo

bile

Lea

rnin

g” w

as

hel

d o

n 2

4 M

arch

20

17

attr

acti

ng

ove

r 3

00 p

arti

cip

ants

an

d s

tres

sed

on

th

e im

po

rtan

ce

of

cro

ss-s

ecto

ral c

olla

bo

rati

on

s in

dev

elo

pin

g th

e n

ece

ssar

y E-

skill

s.

An

ITU

-Te

leco

m R

egu

lato

ry

Au

tho

rity

of

Ind

ia (

TRA

I)

trai

nin

g o

n “

Leve

ragi

ng

ICTs

fo

r Sm

art

Sust

ain

able

Cit

ies”

in

add

itio

n t

o a

nat

ion

al

sym

po

siu

m o

n “

ICT

Reg

ula

tory

ch

alle

nge

s in

Ind

ian

Sm

art

Cit

ies”

hel

d o

n 2

4-2

6 M

arch

2

015

rai

sed

aw

aren

ess

amo

ng

mo

re t

han

19

0 p

arti

cip

ants

on

th

e la

test

tre

nd

s in

sm

art

city

d

evel

op

men

ts.

At

leas

t 5

0 in

stit

uti

on

s

wit

h e

nh

ance

d k

no

wle

dge

o

n IC

T-fo

r-d

evel

op

men

t is

sues

.

At

leas

t 1

00

co

un

trie

s

par

tici

pat

ing

in

inte

rnat

ion

al/r

egio

nal

ICT-

for-

dev

elo

pm

ent

even

ts.

Nu

mb

er o

f in

stit

uti

on

s

wit

h e

nh

ance

d k

no

wle

dge

o

n IC

T-fo

r-d

evel

op

men

t is

sues

.

Nu

mb

er o

f co

un

trie

s

and

oth

er s

take

ho

lder

s p

arti

cip

atin

g in

in

tern

atio

nal

/reg

ion

al IC

T-fo

r-d

evel

op

men

t ev

ents

.

Mo

re t

han

50

in

stit

uti

on

s p

arti

cip

ated

in

inte

rnat

ion

al/r

egio

nal

ICT-

for-

dev

elo

pm

ent

even

ts.

Mo

re t

han

50

co

un

trie

s

par

tici

pat

ed

in e

xper

ien

ces

shar

ing

eve

nts

.

Perf

orm

anc

e R

epor

t

100

Performance Report

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

Reg

ion

al c

apac

ity

bu

ildin

g

wo

rksh

op

s h

eld

fo

r e

-sec

tora

l st

rate

gies

e.g

. e-A

gric

ult

ure

, e-

Hea

lth

, e-E

du

cati

on

, etc

.

New

To

olk

it p

ub

lish

ed f

or

e-

sect

ora

l str

ate

gy d

evel

op

men

t e

.g.,

Sm

art

Cit

ies/

Soci

etie

s.

Reg

ion

al w

ork

sho

p o

rgan

ized

fo

r Sm

art

Lear

nin

g st

rate

gy

dev

elo

pm

ent

in A

rab

Reg

ion

.

Co

un

trie

s as

sist

ed t

o d

evel

op

e-

sect

ora

l str

ate

gies

: E-

agri

cult

ure

st

rate

gies

in B

hu

tan

, Sri

Lan

ka, F

iji,

PN

G a

nd

Ph

ilip

pin

es.

Co

un

try

assi

sted

fo

r e

Hea

lth

St

rate

gy d

evel

op

men

t: S

eneg

al.

Stra

tegy

dev

elo

pm

ent

gu

idel

ines

dev

elo

ped

fo

r ag

ricu

ltu

re

and

Sm

art

Lear

nin

g.

At

leas

t 1

reg

ion

al w

ork

sho

p

hel

d.

At

leas

t 5

co

un

trie

s

par

tici

pat

ing.

in

cap

acit

y b

uild

ing

eve

nt

At

leas

t 1

new

to

olk

it

pu

blis

hed

.

On

e (1

) re

gio

nal

wo

rksh

op

o

rgan

ized

fo

r Sm

art

Lear

nin

g st

rate

gy d

evel

op

men

t.

Five

(5

) co

un

trie

s w

ere

as

sist

ed t

o d

evel

op

th

eir

e-s

ecto

ral

stra

tegi

es :

E-ag

ricu

ltu

re s

trat

egie

s d

evel

op

ed f

or

Bh

uta

n, S

ri L

anka

, Fi

ji, P

NG

an

d P

hili

pp

ines

.

On

e (1

) co

un

try

assi

sted

fo

r

eHea

lth

Str

ate

gy d

evel

op

men

t:

Sen

egal

.

Two

(2

) st

rate

gy

dev

elo

pm

ent

guid

elin

es d

evel

op

ed

for

agri

cult

ure

an

d S

mar

t Le

arn

ing.

Par

tner

ship

agr

eem

ents

sig

ned

w

ith

key

rel

evan

t p

artn

ers.

Pro

ject

pro

po

sals

dev

elo

ped

fo

r n

ew e

mer

gin

g in

no

vati

ve IC

T A

pp

licat

ion

s ar

eas.

New

par

tner

ship

agr

eem

ents

si

gned

wit

h E

U, W

HO

an

d F

AO

.

Co

un

trie

s p

roje

ct p

rop

osa

ls

dev

elo

ped

in c

olla

bo

rati

on

wit

h k

ey

stak

eho

lder

s.

At

leas

t 1

par

tner

ship

ag

reem

ent

sign

ed.

At

leas

t 2

co

un

trie

s p

roje

ct

pro

po

sals

dev

elo

ped

an

d

fun

ded

.

Thre

e (3

) co

op

erat

ion

an

d c

o-

pu

blis

hin

g ag

reem

ents

wer

e si

gned

w

ith

EU

, WH

O a

nd

FA

O.

Two

(2

) co

un

trie

s p

roje

ct

pro

po

sals

dev

elo

ped

an

d f

un

ded

.

ICT

Ap

plic

atio

ns

bes

t p

ract

ices

re

po

rt p

ub

lish

ed.

Kn

ow

led

ge s

har

ing

even

ts

hel

d f

or

ICT

for

Dev

elo

pm

ent.

Incr

ease

d n

um

ber

of

ITU

-D

Stu

dy

Gro

up

s IC

T A

pp

licat

ion

s re

late

d c

on

trib

uti

on

s.

New

ICT

Ap

plic

atio

ns

bes

t

pra

ctic

es p

ub

lish

ed in

hea

lth

, ag

ricu

ltu

re a

reas

.

Seve

ral k

no

wle

dge

sh

arin

g

even

ts o

rgan

ized

in c

olla

bo

rati

on

wit

h

UN

an

d o

ther

pri

vate

sec

tor/

acad

emia

in

stit

uti

on

s.

At

leas

t 1

rep

ort

pu

blis

hed

an

d

pro

mo

ted

on

Inn

ova

tive

ICT

Ap

plic

atio

ns

for

Dev

elo

pm

ent.

At

leas

t 1 g

lobal

/reg

ion

al e

ven

t

ICT

for

Dev

elo

pm

ent

hel

d w

ith

m

ore

th

an 1

00

par

tici

pan

ts.

At

leas

t 5

new

co

ntr

ibu

tio

ns

rece

ived

fo

r ea

ch q

ues

tio

n p

er

mee

tin

g.

Two

(2

) re

po

rts

com

ple

ted

an

d m

ade

avai

lab

le f

or

ICT

A

pp

licat

ion

s b

est

pra

ctic

es f

or

hea

lth

an

d a

gric

ult

ure

.

Two

(2

) h

igh

-lev

el g

lob

al

and

re

gio

nal

eve

nts

wer

e

org

aniz

ed f

or

Edu

cati

on

wit

h

UN

ESC

O a

nd

fo

r Sm

art

Sust

ain

able

C

itie

s.

101

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

(Ctn

’d)

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

Mo

re t

han

10

0 p

arti

cip

ants

p

arti

cip

ants

in a

bo

ve e

ven

ts.

Two

(2

) St

ud

y G

rou

p q

ues

tio

ns

fi

nal

rep

ort

s w

ere

pu

blis

hed

.

Performa

nce Rep

ort

Performance Report

102

Performance Report



1. Finance Lack of funding to sustain mHealth projects in countries

Strong impact was well document through rigorous evaluation

Additional resources mobilization

Perform

ance R

eport

Perform

ance R

eport

Performance Report

103

Performance Report


The table below provides the list of the current on-going Projects for Objective 3 by Region


2GAM16002 National CIRT Establishment in The Gambia Africa

7ZIM15007 Extension of Telemedicine to cover remote Areas in Zimbabwe Africa

9BDI12011 National CIRT Establishment in Burundi Africa

9KEN15006 Enhanced Kenya CIRT/CC Africa

9ZIM17008 National CIRT Establishment Africa

9GLO13072-04 m Health for Strengthening National Diabetes Prevention and control in Tunesia Arab States

9RAS17059 Cybersecurity in Pacific Island Countries Asia & Pacific

9CYP17002 National CIRT Establishment in Cyprus Europe

9GLO16082 mHealth for non-communicable diseases in Norway World or Multi-Regional

9GLO13072 mHealth for NCDs Joint Programme World or Multi-Regional

Performa

nce Rep

ort Perform

ance R

eport

Performance Report

104

Performance Report

Objective 4

Build human and institutional capacity, provide data and statistics, promote digital

inclusion, and provide concentrated assistance to countries in special need

Objective 4 includes the following outputs: – Capacity building – Telecommunication/ICT statistics – Digital inclusion of people with specific needs – Concentrated assistance to LDCs, SIDS and LLDC


Chart 6 illustrates the breakdown of the actual allocation of human resources among the four outputs of objective 4.

Perform

ance R

eport

Perform

ance R

eport

Performance Report

105

Performance Report

Output 4.1

Capacity building

ITU, as the lead United Nations agency for telecommunication/ICT issues, is an important source of information, education and training in this field. This ITU leadership position carries with it a responsibility to ensure that human and institutional capacity building is of the utmost quality, is available worldwide, and represents the cutting edge of rapidly emerging technologies and changes taking place in the sector. It is thus important to provide opportunities for all, and especially developing countries, to acquire the specialized knowledge and skills they need to engage in and benefit from the telecommunication/ICT sector. This requires the promotion of an enabling environment and supporting the implementation of telecommunication/ICT initiatives.

Capacity building continues to be a cross-cutting issue that informs and enhances the overall ITU D mission. Therefore, it requires cooperation and partnerships between countries and broad stakeholder participation. These partnerships should include, among others, academia, experienced professionals and experts, as well as organizations with relevant expertise in the capacity-building activities.

Telecommunication/ICT-based education and training is particularly fundamental for developing countries. It will help them to improve skills and enable them to establish and develop their national e strategies for sustainable development. Therefore, research undertakings and the development of specialized training programmes in priority areas for the membership are required. Furthermore, the introduction of telecommunications/ICTs into education and human resources development for all groups is needed.

It is also essential to enhance human potential through the use of distance-learning technologies and other developments in telecommunications/ICTs.

To facilitate coordination of its capacity-building support to the membership, ITU has established the ITU Academy, an online platform that integrates all ITU capacity-building activities. The ITU Academy is also enhancing human potential through provision of distance-learning solutions.

Centres of excellence (CoEs) and Internet training centres (ITCs) are equally important platforms for education and information-sharing, which therefore fulfil an important role in ITU capacity-building activities under the ITU Academy.

A new strategy for CoEs has been developed under WTDC 10 Resolution 73. Through this strategy, there is alignment between the training provided and the priorities of the membership as decided at various WTDCs. The strategy takes effect after WTDC 14. ITU has also intensified the development of high-level training materials that will be available to CoEs, academia and other stakeholders. These training programmes are designed in such a manner that they can be delivered by accrediting institutions, leading to certification as part of degree programmes.

Regional, subregional and global forums and other capacity-building events remain important platforms for exchanging and sharing information among all stakeholders. These events provide developing countries with practical skills and hands-on learning, as well as offering opportunities for networking and creation of partnerships.

Perf

orm

anc

e R

epor

t

106

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.4

-1: E

nh

ance

d c

apac

ity

bu

ildin

g o

f m

emb

ersh

ip

in in

tern

atio

nal

Inte

rnet

go

vern

ance

.

Enh

ance

d c

apac

ity

in

inte

rnat

ion

al In

tern

et

gove

rnan

ce h

as b

een

ac

hie

ved

th

rou

gh t

he

imp

lem

enta

tio

n o

f a

nu

mb

er o

f tr

ain

ing

and

ca

pac

ity

bu

ildin

g ac

tivi

ties

in

Inte

rnet

go

vern

ance

re

late

d t

op

ics

at t

he

regi

on

al le

vel.

Cap

acit

y o

n in

tern

atio

nal

In

tern

et g

ove

rnan

ce e

nh

ance

d

in IT

U M

emb

er S

tate

s.

Nu

mb

er o

f co

un

trie

s w

ith

en

han

ced

cap

acit

y in

in

tern

atio

nal

Inte

rnet

G

ove

rnan

ce.

The

regi

on

al c

apac

ity

b

uild

ing

eve

nts

we

re

atte

nd

ed b

y 8

9 p

arti

cip

ants

fro

m

27

co

un

trie

s.

D.4

-2: I

mp

rove

d

kno

wle

dge

an

d s

kills

of

ITU

mem

ber

ship

in t

he

use

of

Tele

com

mu

nic

atio

ns

/IC

Ts.

Imp

rove

d k

no

wle

dge

an

d s

kills

wer

e a

chie

ved

th

rou

gh t

he

imp

lem

enta

tio

n

of

trai

nin

g an

d c

apac

ity

bu

ildin

g ac

tivi

ties

in t

he

iden

tifi

ed p

rio

rity

are

as.

Kn

ow

led

ge a

nd

ski

lls

enh

ance

d in

ITU

Mem

ber

St

ates

in id

enti

fied

pri

ori

ty

area

s.

Nu

mb

er o

f co

un

trie

s w

ith

im

pro

ved

kn

ow

led

ge a

nd

ski

lls

in t

he

use

of

tele

com

mu

nic

atio

ns

/ IC

Ts.

64

tra

inin

g ac

tivi

ties

w

ere

imp

lem

ente

d in

th

e 6

re

gio

ns,

co

veri

ng

10

p

rio

rity

are

as.

Kn

ow

led

ge a

nd

ski

lls

imp

rove

d in

11

6 M

emb

er

Stat

es.

D.4

-3: E

nh

ance

d

awar

enes

s o

f th

e ro

le o

f h

um

an a

nd

inst

itu

tio

nal

ca

pac

ity

bu

ildin

g fo

r te

leco

mm

un

icat

ion

s/IC

Ts

and

dev

elo

pm

ent

for

the

ITU

mem

ber

ship

.

Enh

ance

d a

war

enes

s

of

the

role

of

cap

acit

y b

uild

ing

was

ach

ieve

d

thro

ugh

th

e im

ple

men

tati

on

o

f re

gio

nal

wo

rksh

op

s an

d

the

org

aniz

atio

n o

f th

e IT

U-

Aca

dem

ia P

artn

ersh

ip

Mee

tin

g in

Bu

dap

est

in

Sep

tem

ber

201

7.

Aw

aren

ess

of

the

role

of

h

um

an a

nd

inst

itu

tio

nal

ca

pac

ity

bu

ildin

g e

nh

ance

d in

IT

U M

emb

er S

tate

s.

Nu

mb

er o

f co

un

trie

s m

ade

aw

are

of

the

imp

ort

ance

of

hu

man

an

d in

stit

uti

on

al

cap

acit

y b

uild

ing

in t

hei

r n

atio

nal

age

nd

a.

At

leas

t 1

cap

acit

y

bu

ildin

g w

ork

sho

p w

as

hel

d in

eac

h r

egio

n. T

he

ITU

-Aca

dem

ia P

artn

ersh

ip

Mee

tin

g w

as a

tten

ded

by

aro

un

d 9

0 p

arti

cip

ants

fr

om

32

co

un

trie

s an

d 3

6

acad

emic

inst

itu

tio

ns.

107

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

201

7 a

chie

ved

re

sult

s

Pe

rfo

rman

ce In

dic

ato

rs

20

17

Pe

rfo

rman

ce d

ata

Aw

aren

ess

on

inte

rnat

ion

al

Inte

rnet

Go

vern

ance

en

han

ced

in

20%

of

ITU

Mem

ber

Sta

tes.

At

leas

t 1

tra

inin

g ac

tivi

ty o

r

wo

rksh

op

per

reg

ion

del

iver

ed.

Aw

aren

ess

on

inte

rnat

ion

al

Inte

rnet

Go

vern

ance

re

late

d is

sues

w

as a

chie

ved

in 2

7 M

emb

er

Stat

es.

At

leas

t 1

cap

acit

y b

uild

ing

ac

tivi

ty o

n In

tern

et g

ove

rnan

ce

was

del

iver

ed in

2 r

egi

on

s.

Nu

mb

er o

f w

ork

sho

ps

or

trai

nin

g

Del

iver

ed.

Sati

sfac

tio

n le

vel w

ith

th

e

wo

rksh

op

s o

r tr

ain

ing

del

iver

ed.

2 t

rain

ing

acti

viti

es w

ere

d

eliv

ered

, att

end

ed b

y 8

9 p

arti

cip

ants

fro

m 2

7 c

ou

ntr

ies.

Ove

rall

sati

sfac

tio

n le

vel o

f th

e

cou

rses

was

96

%.

ICT

kno

wle

dge

an

d s

kills

im

pro

ved

in a

t le

ast

50

% o

f IT

U

Mem

ber

Sta

tes

in p

rio

rity

are

as.

At

leas

t 1

0 t

rain

ing

cou

rses

d

evel

op

ed /

up

dat

ed.

50

tra

inin

g co

urs

es d

eliv

ered

.

ICT

kno

wle

dge

an

d s

kills

was

im

pro

ved

in 1

16 M

emb

er S

tate

s in

p

rio

rity

are

as.

64

tra

inin

g co

urs

es w

ere

d

eliv

ered

.

Nu

mb

er p

arti

cip

ants

tra

ined

.

Nu

mb

er o

f tr

ain

ing

cou

rses

D

eliv

ered

.

64

tra

inin

g co

urs

es c

ove

rin

g 1

0 p

rio

rity

are

as w

ere

del

iver

ed in

al

l th

e 6

re

gio

ns.

15

51

par

tici

pan

ts f

rom

1

16

co

un

trie

s w

ere

trai

ned

.

Aw

aren

ess

on

th

e ro

le o

f

hu

man

an

d in

stit

uti

on

al c

apac

ity

bu

ildin

g fo

r Te

leco

mm

un

icat

ion

s/IC

Ts a

nd

d

evel

op

men

t fo

r th

e IT

U

mem

ber

ship

en

han

ced

in 5

0%

of

ITU

Mem

ber

Sta

tes.

Glo

bal

ICT

Foru

m o

n H

um

an

Cap

acit

y D

evel

op

men

t o

rgan

ized

.

At

leas

t o

ne

regi

on

al e

ven

t

Org

aniz

ed.

Aw

aren

ess

on

th

e ro

le o

f

hu

man

an

d in

stit

uti

on

al c

apac

ity

bu

ildin

g fo

r Te

leco

mm

un

icat

ion

s/IC

Ts a

nd

d

evel

op

men

t fo

r th

e IT

U

mem

ber

ship

was

en

han

ced

in o

ver

84

Mem

ber

Sta

tes.

The

ITU

-Aca

dem

ia P

artn

ersh

ip

Mee

tin

g w

as o

rgan

ized

in

Bu

dap

est

in S

epte

mb

er 2

01

7.

At

leas

t o

ne

cap

acit

y b

uild

ing

ev

ent

was

org

aniz

ed in

eac

h

regi

on

.

Nu

mb

er o

f gl

ob

al, r

egi

on

al a

nd

su

b-r

egio

nal

eve

nts

org

aniz

ed.

Nu

mb

er a

nd

div

ersi

ty o

f co

un

trie

s

and

par

tici

pan

ts t

hat

att

end

ed g

lob

al,

regi

on

al a

nd

su

b-r

egio

nal

eve

nts

.

Sati

sfac

tio

n le

vel w

ith

th

e gl

ob

al,

regi

on

al a

nd

su

b-r

egio

nal

eve

nts

.

28

reg

ion

al c

apac

ity

bu

ildin

g

even

ts w

ere

org

aniz

ed, a

tten

ded

by

12

92

par

tici

pan

ts.

Face

to

fac

e an

d o

nlin

e co

urs

es

effe

ctiv

ely

del

iver

ed t

hro

ugh

th

e IT

U N

etw

ork

of

Cen

tres

of

Exce

llen

ce.

64

tra

inin

g co

urs

es w

ere

d

eliv

ered

th

rou

gh t

he

Co

E n

etw

ork

.

Nu

mb

er o

f co

urs

es d

eliv

ered

.

Nu

mb

er o

f tr

ain

ees

and

leve

l of

sati

sfac

tio

n.

15

51

par

tici

pan

ts w

ere

tra

ined

th

rou

gh c

ou

rses

del

iver

ed b

y th

e C

oE

net

wo

rk.

Performance Report

108

Performance Report


Perspective Risk reported Impact

reported Mitigation measures

implemented


Low level of partnerships in capacity building Low participation level by partners in capacity-building activities Low partner resource allocation

High Stakeholder involvement incapacity building program design

Increased partner value proposition in capacity-building programmes

2. Finance Inadequate budget for desired actions

Medium Actions consolidated and focus on those with the highest impact

Mobilization of extra budgetary funding from projects and partnership contributions

3. Human resources Inadequate staff against expected deliverables

High Focus on strategic inputs with high impact

4. Environment Delays in country activities due to unforeseen local events

Medium Enhancement of a responsive implementation mechanisms and improved communication with partners and donors

Performance Report

109

Performance Report

Output 4.2

Telecommunication/ICT statistics

With the growing recognition of ICTs as a driver for social development and economic growth, and as more and more people join the global information society and high-speed communication networks become an indispensable infrastructure, the tracking and measurement of developments in telecommunications/ICTs remain as relevant as ever. While there will be almost 7 billion mobile cellular subscriptions globally and close to 3 billion people using the Internet worldwide by the end of 2014, there are still more than 4 billion people who are not yet connected to the Internet, mostly those living in rural areas of developing countries, for whom broadband Internet services are still unavailable or unaffordable.

ITU is recognized all over the world as the main source of internationally comparable data and statistics on telecommunications/ICTs. The statistical standards, definitions and methodologies developed by ITU are widely used by countries in their production of telecommunication/ICT statistics. Reliable, comprehensive and comparable statistics are indispensable to identify progress and gaps, track

information-society developments at the national and global levels and support government and industry in making informed and strategic decisions to ensure equal access, use and impact of telecommunications/ICTs.

While the availability of comparable telecommunication/ICT statistics has considerably improved in recent years, major data gaps remain, in particular in developing countries, and in covering important areas such as measuring broadband speed and quality, international Internet bandwidth, investment and revenue in the ICT sector, household access to ICTs, individuals' use of ICTs, or gender equality in access and use of ICTs and access to ICTs by persons with disabilities. Countries are therefore encouraged to produce high-quality data based on internationally agreed standards and methodologies, which illustrate national digital divides as well as the efforts made through various programmes to close the gap, showing, as much as possible, the social and economic impact.

Perf

orm

anc

e R

epor

t

110

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D

.4-4

: En

han

ced

in

form

atio

n a

nd

kn

ow

led

ge o

f p

olic

y-m

aker

s an

d o

ther

st

akeh

old

ers

on

cu

rren

t te

leco

mm

un

icat

ion

/IC

T tr

end

s an

d d

evel

op

men

ts

bas

ed o

n h

igh

-qu

alit

y,

inte

rnat

ion

ally

co

mp

arab

le

tele

com

mu

nic

atio

n/I

CT

stat

isti

cs a

nd

dat

a an

alys

is.

Enh

ance

d in

form

atio

n

and

kn

ow

led

ge h

as b

een

ac

hie

ved

th

rou

gh t

he

rele

ase

of

the

Wo

rld

Te

leco

mm

un

icat

ion

/IC

T In

dic

ato

rs D

atab

ase,

th

e M

easu

rin

g th

e In

form

atio

n S

oci

ety

Rep

ort

20

17, t

he

Year

bo

ok

of

Stat

isti

cs,

and

oth

er s

tati

stic

al

pro

du

cts.

Enh

ance

d in

form

atio

n a

nd

kn

ow

led

ge o

f p

olic

y-m

aker

s an

d

oth

er s

take

ho

lder

s o

n c

urr

ent

tele

com

mu

nic

atio

n/I

CT

tren

ds

and

dev

elo

pm

ents

bas

ed o

n

hig

h-q

ual

ity,

inte

rnat

ion

ally

co

mp

arab

le

tele

com

mu

nic

atio

n/I

CT

stat

isti

cs a

nd

dat

a an

alys

is.

Nu

mb

er o

f co

un

trie

s an

d

oth

er s

take

ho

lder

s u

sin

g in

tern

atio

nal

ly c

om

par

able

te

leco

mm

un

icat

ion

/IC

T st

atis

tics

fo

r p

olic

y m

akin

g an

d

anal

ysis

.

The

stat

isti

cs w

ebsi

te

is t

he

mo

st v

isit

ed w

ebsi

te

of

the

BD

T, w

ith

mo

re

than

1.8

mill

ion

vie

ws

in

20

17

.

In 2

01

7, t

he

Mea

suri

ng

th

e In

form

atio

n S

oci

ety

Rep

ort

has

bee

n

do

wn

load

ed o

ver

80

,00

0

tim

es (

dif

fere

nt

ed

itio

ns)

, an

d t

he

ICT

Fact

s an

d

Figu

res

mo

re t

han

1

50

,00

0 t

imes

(d

iffe

ren

t ed

itio

ns.

D

.4-5

: En

han

ced

dia

logu

e b

etw

een

te

leco

mm

un

icat

ion

/IC

T d

ata

pro

du

cers

an

d u

sers

an

d in

crea

sed

cap

acit

y an

d s

kills

of

pro

du

cers

of

tele

com

mu

nic

atio

n/I

CT

stat

isti

cs t

o c

arry

ou

t d

ata

colle

ctio

ns

at t

he

nat

ion

al

leve

l bas

ed o

n

inte

rnat

ion

al s

tan

dar

ds

and

met

ho

do

logi

es.

Enh

ance

d d

ialo

gue

h

as b

een

ach

ieve

d

thro

ugh

: -

The

wo

rk o

f th

e Ex

per

t G

rou

p o

n IC

T H

ou

seh

old

Ind

icat

ors

(E

GH

) an

d t

he

Exp

ert

Gro

up

on

Te

leco

mm

un

icat

ion

/IC

T In

dic

ato

rs (

EGTI

).

- Th

.Ext

rao

rdin

ary

Mee

tin

g o

f th

e EG

TI/E

GH

o

n in

dic

ato

rs t

o b

e in

clu

ded

in ID

I.

- Th

e o

rgan

izat

ion

of

the

15

th W

orl

d

Tele

com

mu

nic

atio

n/I

CT

Ind

icat

ors

Sym

po

siu

m

(WTI

S-17

).

Enh

ance

d d

ialo

gue

bet

wee

n

tele

com

mu

nic

atio

n/I

CT

dat

a p

rod

uce

rs a

nd

use

rs a

nd

in

crea

sed

cap

acit

y an

d s

kills

of

pro

du

cers

of

tele

com

mu

nic

atio

n/I

CT

stat

isti

cs t

o c

arry

ou

t d

ata

colle

ctio

ns

at t

he

nat

ion

al le

vel

bas

ed o

n in

tern

atio

nal

st

and

ard

s an

d m

eth

od

olo

gies

.

Nu

mb

er o

f co

un

trie

s

par

tici

pat

ing

in IT

U IC

T m

easu

rem

ent

even

ts, i

ncl

ud

ing

the

Wo

rld

Te

leco

mm

un

icat

ion

/IC

T In

dic

ato

rs S

ymp

osi

um

(W

TIS)

.

Nu

mb

er o

f co

un

trie

s P

rod

uci

ng

tele

com

mu

nic

atio

n/I

CT

stat

isti

cs b

ased

on

inte

rnat

ion

al

stan

dar

ds

and

met

ho

do

logi

es.

The

15

th W

TIS

was

at

ten

ded

by

aro

un

d

42

0 p

arti

cip

ants

fro

m

74

co

un

trie

s.

The

mee

tin

gs o

f th

e

two

Exp

ert

Gro

up

s (E

GTI

/EG

H)

we

re a

tten

ded

b

y ar

ou

nd

1

00

par

tici

pan

ts f

rom

4

8 c

ou

ntr

ies.

The

Extr

aord

inar

y

Mee

tin

g o

f th

e EG

TI/E

GH

ad

op

ted

a t

ota

l of

14

ind

icat

ors

to

be

incl

ud

ed in

th

e ID

I.

17

5 c

ou

ntr

ies

pro

du

ced

at

leas

t so

me

ICT

stat

isti

cs b

ased

on

in

tern

atio

nal

sta

nd

ard

s.

111

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

201

7 a

chie

ved

re

sult

s

Pe

rfo

rman

ce In

dic

ato

rs

20

17

Pe

rfo

rman

ce d

ata

Enh

ance

d a

vaila

bili

ty o

f

inte

rnat

ion

ally

co

mp

arab

le, t

imel

y IC

T st

atis

tica

l dat

abas

es.

Acc

ura

te a

nal

ysis

of

info

rmat

ion

so

ciet

y d

evel

op

men

ts a

vaila

ble

.

Enh

ance

d a

vaila

bili

ty o

f IC

T

stat

isti

cs b

y re

leas

ing

up

dat

ed

WTI

d

atab

ase

in J

uly

20

17

an

d D

ecem

ber

2

017

, an

d r

egu

larl

y u

pd

ated

on

line

stat

isti

cs (

incl

ud

ing

on

ICT

Eye)

.

Year

bo

ok

of

Stat

isti

cs a

nd

th

e

Litt

le D

ata

Bo

ok

on

ICT

rele

ased

D

ecem

ber

in 2

017

.

Enh

ance

d k

no

wle

dge

an

d

anal

ysis

was

ach

ieve

d b

y p

rod

uci

ng

and

pu

blis

hin

g th

e M

easu

rin

g th

e In

form

atio

n S

oci

ety

Re

po

rt 2

01

7,

incl

ud

ing

the

ICT

Dev

elo

pm

ent

Ind

ex.

Tim

ely

rele

ase

of

ITU

WTI

D

atab

ase.

Nu

mb

er o

f co

un

try-

leve

l dat

a

po

ints

an

d in

dic

ato

rs a

vaila

ble

in

ITU

WTI

dat

abas

e.

Nu

mb

er o

f d

ow

nlo

ads,

cit

atio

ns,

w

eb

site

hit

s an

d/o

r p

urc

has

es o

f B

DT

stat

isti

cal a

nd

res

ear

ch

pro

du

cts

and

on

line

reso

urc

es.

WTI

dat

abas

e re

leas

ed

as

sc

hed

ule

d (

Jun

e an

d D

ecem

ber

2

01

7).

Aro

un

d 1

9,0

00

dat

a p

oin

ts

incl

ud

ed in

th

e 2

01

7 v

ersi

on

of

the

dat

abas

e, a

nd

ab

ou

t 2

00

ind

icat

ors

.

Aro

un

d 2

20

co

pie

s o

f th

e

dat

abas

e w

ere

so

ld in

20

17

.

The

stat

isti

cs w

ebsi

te is

th

e

mo

st v

isit

ed

web

site

of

the

BD

T,

wit

h m

ore

th

an 1

.8 m

illio

n v

iew

s in

2

01

7.

In 2

01

7, t

he

Mea

suri

ng

the

In

form

atio

n S

oci

ety

Re

po

rt (

MIS

R)

has

bee

n d

ow

nlo

aded

ove

r 8

0,0

00

tim

es (

dif

fere

nt

edit

ion

s),

and

th

e IC

T Fa

cts

and

Fig

ure

s ar

ou

nd

15

0,0

00

tim

es (

dif

fere

nt

edit

ion

s).

MIS

R 2

01

7 w

idel

y co

vere

d b

y

the

med

ia.

Wo

rld

Te

leco

mm

un

icat

ion

/IC

T

Ind

icat

ors

Sym

po

siu

m w

ork

of

the

stat

isti

cal E

xper

t G

rou

ps

imp

lem

ente

d s

ucc

essf

ully

.

Cap

acit

y b

uild

ing

on

te

leco

mm

un

icat

ion

/IC

T st

atis

tics

b

ased

on

inte

rnat

ion

al s

tan

dar

ds

and

met

ho

do

logi

es p

rovi

ded

to

co

un

trie

s.

The

Extr

aord

inar

y M

eeti

ng

of

th

e EG

TI/E

GH

on

ind

icat

ors

to

be

incl

ud

ed in

IDI (

Mar

ch, 2

01

7).

Face

-to

-fac

e m

eeti

ngs

of

the

tw

o E

xper

t G

rou

ps

wer

e h

eld

(O

cto

ber

201

7).

The

15th

WTI

S su

cces

sfu

lly h

eld

in

Ham

mam

et, T

un

isia

(N

ove

mb

er 2

017

).

Nu

mb

er o

f co

un

trie

s tr

ain

ed o

r

advi

sed

on

tel

eco

mm

un

icat

ion

/IC

T st

atis

tics

by

BD

T.

Nu

mb

er o

f p

arti

cip

ants

in t

he

IT

U W

orl

d T

elec

om

mu

nic

atio

n/I

CT

Ind

icat

ors

Sym

po

siu

m a

nd

in

stat

isti

cal e

xper

t gr

ou

ps.

Nat

ion

al w

ork

sho

p in

Hu

ye,

Rw

and

a at

ten

ded

19

par

tici

pan

ts.

Nat

ion

al w

ork

sho

p in

U

laan

baa

tar,

Mo

ngo

lia, a

tten

ded

by

mo

re t

han

12

0 p

arti

cip

ants

.

The

ITU

Asi

a-P

acif

ic R

egio

nal

W

ork

sho

p a

tten

ded

mo

re t

han

6

0 p

arti

cip

ants

fro

m 2

0 c

ou

ntr

ies.

Perf

orm

anc

e R

epor

t

112

Performance Report

Exp

ecte

d r

esu

lts

(Ctn

’d)

201

7 a

chie

ved

re

sult

s

Pe

rfo

rman

ce In

dic

ato

rs

20

17

Pe

rfo

rman

ce d

ata

Nat

ion

al w

ork

sho

p in

Hu

ye,

Rw

and

a at

ten

ded

19

par

tici

pan

ts.

Nat

ion

al w

ork

sho

p in

U

laan

baa

tar,

Mo

ngo

lia, a

tten

ded

m

ore

th

an 1

20

par

tici

pan

ts.

The

ITU

Asi

a-P

acif

ic R

egio

nal

W

ork

sho

p a

tten

ded

mo

re t

han

60

p

arti

cip

ants

fro

m 2

0 c

ou

ntr

ies.

No

te: A

ll P

I (e

.g. n

um

ber

of

cop

ies

sold

, do

wn

load

s, e

tc.)

Sta

tist

ics

are

as o

f N

ov-

20

17

. Sh

ou

ld b

e u

pd

ate

d a

fte

r e

nd

of

the

year

.

Performance Report

113

Performance Report



1. Finance Lack of resources to provide

the appropriate support level

in case of high demand from

countries

Medium Appropriate budget forecast prepared



2. Human resources

Insufficient human resources to cope with demand. Lack of qualified experts in the domains concerned

Medium Resource requirements anticipated and recruitment procedures initiated as soon as possible

3. Stakeholders / Partners

Insufficient commitment of countries and partners

High Cooperation with countries and partners ensured to guarantee appropriate level of involvement

Performa

nce Rep

ort

Performance Report

114

Performance Report

Output 4.3

Digital inclusion of people with specific needs

Digital inclusion means ensuring the accessibility

of telecommunications/ICTs and the use of

telecommunications/ICTs for the social and

economic development of people with specific

needs.

Despite the increasing deployment of

telecommunication/ICT networks, equipment and

applications, many people remain excluded from

the information society. Furthermore,

telecommunications/ICTs are not exploited to

promote economic and social development of

women and girls, persons with disabilities,

including age-related disabilities, youth, children

and indigenous peoples, who have specific needs

that must be addressed to enable them to use

telecommunications/ICTs. Special measures are

required to ensure the inclusion of people with

specific needs in the information society and to

promote their social and economic development

through telecommunications/ICTs.

Globally, fewer women than men have access to

telecommunications/ICTs, in particular access to

the Internet and broadband services. This gender

divide is more apparent in developing countries.

There is a need for national strategies to ensure

that women and men enjoy equal access to

telecommunications/ICTs, and that

telecommunications/ICTs can be used for the

social and economic empowerment of women and

girls.

People with specific needs often face barriers to

using telecommunications/ICTs. Persons with

disabilities, including age-related disabilities,

require accessible telecommunications/ICTs

(including mobile phones, tablets, computers,

websites and TVs) that they can perceive and

understand and on which they can input

commands. Legal, policy, regulatory and business

practices can be implemented to ensure that

accessible telecommunications/ICTs are widely

available and affordable for persons with

disabilities in ITU Member States.

Youth, women, persons with disabilities, including

age-related disabilities, and indigenous peoples

often require training in both basic and advanced

digital literacy skills in order to participate actively

in the information society. Despite the rise of

digital natives in developing countries, the

majority of youth worldwide are not currently

digital natives. Once equipped with

telecommunication/ICT skills, people with specific

needs can harness the power of

telecommunications/ICTs for their empowerment,

including employment, entrepreneurship and

lifelong learning. This is especially timely in the

face of global youth unemployment and the skills

mismatch between what youth learn in school and

the telecommunication/ICT skills sought by

employers, as well as the gender divide in

telecommunication/ICT skills development. Young

people can develop these skills where they are

incorporated into national education plans and

where schools are connected to the Internet,

equipped with ICTs and possess teachers trained

to impart such skills.

Such skills can also be developed in community ICT

centres, including those funded by universal

service/access funds. Community access

strategies are at a crossroads, moving from mere

provision of Internet access and basic digital

literacy training to development of innovation

hubs, where members of the community create

their own telecommunication/ICT solutions to

social and economic challenges. Likewise,

universal access/service mandates and funds

require updating to ensure they are used to

promote accessibility and digital inclusion of

people with specific needs. Using

telecommunications/ICTs to ensure the digital

inclusion of all peoples for social and economic de

velopment requires comprehensive national

digital inclusion policies, strategies and guidelines,

as well as national broadband plans that promote

accessibility and digital inclusion of people with

specific needs.

115

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.4

-6: S

tren

gth

ened

ca

pac

ity

of

Mem

ber

St

ates

to

dev

elo

p a

nd

im

ple

men

t d

igit

al

incl

usi

on

po

licie

s,

stra

tegi

es a

nd

gu

idel

ines

to

en

sure

te

leco

mm

un

icat

ion

/IC

T ac

cess

ibili

ty f

or

peo

ple

w

ith

sp

ecif

ic n

eed

s an

d

the

use

of

tele

com

mu

nic

atio

ns/

ICTs

fo

r th

e so

cial

an

d

eco

no

mic

em

po

wer

men

t o

f p

eop

le w

ith

sp

ecif

ic

nee

ds.

Ove

r 1

,000

ITU

m

emb

ers

and

sta

keh

old

ers

we

re m

ade

awar

e o

r h

ad

thei

r ca

pac

ity

bu

ilt in

ICT

acce

ssib

ility

po

licie

s,

stra

tegi

es, g

uid

elin

es a

nd

go

od

pra

ctic

es.

Ass

ista

nce

was

pro

vid

ed

to E

gyp

t to

dev

elo

p a

n

atio

nal

ICT

acce

ssib

ility

p

olic

y.

A n

atio

nal

tra

inin

g p

rogr

amm

e o

n w

eb

ac

cess

ibili

ty, I

nte

rnet

fo

r @

ll, w

as d

eliv

ered

in a

tra

in-

the-

trai

ner

s m

od

el in

Co

sta

Ric

a to

66

tra

iner

s in

ad

dit

ion

to

a p

olit

ical

bu

y-in

se

min

ar f

or

dec

isio

n m

aker

s fr

om

th

e re

gula

tor,

Min

istr

y an

d u

niv

ers

ity.

New

Ou

tco

me

for

20

20

b

ased

on

WTD

C-1

7 is

: N

um

ber

of

mem

ber

s aw

are

of,

tra

ined

in o

r ad

vise

d o

n

dig

ital

incl

usi

on

po

licie

s,

stra

tegi

es a

nd

gu

idel

ines

.

Targ

et 2

02

0: 1

00

ITU

M

emb

ers.

Nu

mb

er o

f co

un

trie

s w

ith

st

ren

gth

ened

cap

acit

y to

d

evel

op

an

d im

ple

men

t d

igit

al

incl

usi

on

po

licie

s an

d s

trat

egie

s.

Ove

r 1

00

co

un

trie

s.

116

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.4

-7: I

mp

rove

d c

apac

ity

of

mem

ber

s to

pro

vid

e p

eop

le w

ith

sp

ecif

ic

nee

ds

wit

h d

igit

al li

tera

cy

trai

nin

g an

d t

rain

ing

on

th

e u

se o

f te

leco

mm

un

icat

ion

s/IC

Ts

for

soci

al a

nd

eco

no

mic

d

evel

op

men

t.

Ove

r 2

00

dig

ital

incl

usi

on

p

rogr

amm

es a

nd

pra

ctic

es,

incl

ud

ing

on

dig

ital

lite

racy

tr

ain

ing

and

tra

inin

g o

n t

he

use

of

tele

com

mu

nic

atio

ns/

ICTs

fo

r so

cial

an

d e

con

om

ic

dev

elo

pm

ent

shar

ed o

n t

he

ITU

Dig

ital

Incl

usi

on

N

ewsl

og.

New

Ou

tco

me

for

20

20

b

ased

on

WTD

C-1

7 is

: N

um

ber

of

mem

ber

s aw

are

o

f, t

rain

ed in

or

advi

sed

on

d

igit

al in

clu

sio

n p

olic

ies,

st

rate

gies

an

d g

uid

elin

es.

Targ

et 2

02

0: 1

00

ITU

M

emb

ers.

Nu

mb

er o

f co

un

trie

s w

ith

im

pro

ved

cap

acit

y to

pro

vid

e p

eop

le w

ith

sp

ecif

ic n

eed

s d

igit

al li

tera

cy t

rain

ing

and

tr

ain

ing

on

th

e u

se o

f te

leco

mm

un

icat

ion

s/IC

Ts f

or

soci

al a

nd

eco

no

mic

d

evel

op

men

t.

7,0

00

vie

ws

of

the

D

igit

al In

clu

sio

n N

ewsl

og.

D.4

-8: I

mp

rove

d c

apac

ity

of

mem

ber

s in

usi

ng

tele

com

mu

nic

atio

ns/

ICTs

fo

r th

e so

cial

an

d

eco

no

mic

dev

elo

pm

ent

of

peo

ple

wit

h s

pec

ific

n

eed

s, in

clu

din

g te

leco

mm

un

icat

ion

/IC

T p

rogr

amm

es t

o p

rom

ote

yo

uth

em

plo

ymen

t an

d

entr

epre

neu

rsh

ip.

200

sta

keh

old

ers

fro

m

at le

ast

40 c

ou

ntr

ies

imp

rove

d t

hei

r ca

pac

ity

on

d

igit

al s

kills

fo

r yo

uth

em

plo

ymen

t in

th

e Ju

ne

201

7 W

SIS

Foru

m H

igh

Lev

el

Dia

logu

e o

n D

igit

al S

kills

fo

r D

ecen

t Jo

bs

for

You

th,

du

rin

g w

hic

h jo

b-r

ead

y d

igit

al s

kills

str

ateg

ies

fro

m

Ban

glad

esh

, Ken

ya,

Po

rtu

gal,

Rw

and

a an

d

Go

ogl

e w

ere

shar

ed.

New

Ou

tco

me

for

20

20

b

ased

on

WTD

C-1

7 is

: N

um

ber

of

mem

ber

s aw

are

o

f, t

rain

ed in

or

advi

sed

on

d

igit

al in

clu

sio

n p

olic

ies,

st

rate

gies

an

d g

uid

elin

es.

Targ

et 2

02

0: 1

00

ITU

M

emb

ers.

Nu

mb

er o

f co

un

trie

s w

ith

im

pro

ved

cap

acit

y in

usi

ng

tele

com

mu

nic

atio

ns/

ICTs

fo

r th

e so

cial

an

d e

con

om

ic

dev

elo

pm

ent

of

peo

ple

wit

h

spec

ific

nee

ds,

incl

ud

ing

tele

com

mu

nic

atio

n/I

CT

pro

gram

mes

to

pro

mo

te

you

th e

mp

loym

ent

and

en

trep

ren

eurs

hip

.

40

co

un

trie

s.

117

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

201

7 a

chie

ved

re

sult

s P

erf

orm

ance

Ind

icat

ors

2

01

7 P

erf

orm

ance

dat

a

Trai

nin

g/ca

pac

ity

bu

ildin

g o

n

des

ign

ing

and

imp

lem

enti

ng

dig

ital

in

clu

sio

n p

olic

ies,

st

rate

gies

/gu

idel

ines

dev

elo

ped

.

ITU

-D S

tud

y G

rou

p p

latf

orm

id

enti

fies

bes

t p

ract

ices

fo

r IC

T ac

cess

ibili

ty p

olic

ies

and

so

luti

on

s.

BD

T d

evel

op

ed a

Nat

ion

al

Cap

acit

y B

uild

ing

Pro

gram

on

Web

A

cces

sib

ility

“In

tern

et f

or

@ll”

co

mp

ose

d b

y a

po

litic

al b

uy-

in

sess

ion

at

nat

ion

al le

vel f

ollo

we

d b

y 2

fac

e-t

o f

ace

trai

n t

he

trai

ner

s co

urs

es o

n “

Acc

essi

ble

Dig

ital

C

on

ten

t an

d R

emed

iati

on

” an

d

“Des

ign

ing

and

Dev

elo

pin

g A

cces

sib

le W

ebsi

tes”

.

ITU

-D S

tud

y G

rou

p Q

ues

tio

n 7

/1

ide

nti

fied

bes

t p

ract

ices

fo

r IC

T ac

cess

ibili

ty p

olic

ies

and

so

luti

on

s.

Nu

mb

er o

f st

ake

ho

lder

s

trai

ned

/cap

acit

y b

uilt

.

Iden

tifi

cati

on

of

bes

t p

ract

ices

fo

r IC

T ac

cess

ibili

ty p

olic

ies

and

so

luti

on

s b

y IT

U-D

Stu

dy

Gro

up

s.

Mo

re t

han

70

sta

keh

old

ers

Tr

ain

ed.

Bes

t p

ract

ice

s id

enti

fied

.

Sup

po

rt t

o t

he

UN

Glo

bal

In

itia

tive

on

Dec

ent

Job

s fo

r Yo

uth

Pro

mo

te a

nd

sh

are

stra

tegi

es t

o

mem

ber

s o

n d

igit

al li

tera

cy a

nd

d

igit

al s

kills

.

The

join

t IT

U-I

LO D

igit

al S

kills

fo

r

Dec

ent

Job

s fo

r Yo

uth

cam

pai

gn, t

o

trai

n 5

mill

ion

yo

un

g p

eop

le w

ith

jo

b-r

ead

y d

igit

al s

kills

, was

lau

nch

ed

at t

he

2017

WSI

S Fo

rum

.

Ove

r 1

,500

vie

ws

of

the

You

th

Res

ou

rces

Dat

abas

e o

f tr

ain

ing

op

po

rtu

nit

ies,

cro

wd

fu

nd

ing,

m

ento

rin

g n

etw

ork

s an

d jo

b-

mat

chin

g se

rvic

es.

Nu

mb

er o

f tr

ain

ers

and

m

emb

ers

trai

ned

.

Aw

aren

ess

rais

ed a

mo

ng

20

0 s

take

ho

lder

s at

WSI

S Fo

rum

.

Ove

r 1

,50

0 v

iew

s o

f th

e Yo

uth

R

eso

urc

es D

atab

ase.

Cap

acit

y b

uild

ing

pro

vid

ed o

n

dig

ital

incl

usi

on

pro

gram

me

dev

elo

pm

ent.

Gir

ls a

nd

yo

un

g w

om

en

enco

ura

ged

to

pre

par

e fo

r an

d

ente

r IC

T ca

ree

rs.

Info

rmat

ion

sh

ared

wit

h

The

cap

acit

y o

f 1

34

co

un

trie

s to

d

evel

op

an

d im

ple

men

t d

igit

al

incl

usi

on

po

licie

s, s

trat

egi

es,

pra

ctic

es a

nd

gu

idel

ines

to

en

sure

th

e u

se o

f te

leco

mm

un

icat

ion

s/IC

Ts

for

the

soci

al a

nd

eco

no

mic

em

po

wer

men

t o

f p

eop

le w

ith

Nu

mb

er o

f p

arti

cip

ants

in

cap

acit

y b

uild

ing/

trai

nin

g ev

ents

.

Nu

mb

er o

f gi

rls

and

yo

un

g

wo

me

n e

nco

ura

ged

to

pre

par

e fo

r an

d e

nte

r IC

T ca

ree

rs.

Nu

mb

er o

f d

igit

al in

clu

sio

n

pro

gram

mes

an

d p

ract

ices

sh

ared

.

13

4 c

ou

ntr

ies.

70

,00

0 g

irls

.

63

mill

ion

Tw

itte

r ac

cou

nts

re

ach

ed.

Perf

orm

anc

e R

epor

t

118

Performance Report

Exp

ecte

d r

esu

lts

(Ctn

’d)

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

tele

com

mu

nic

atio

n/I

CT

st

akeh

old

ers

on

th

e u

se o

f te

leco

mm

un

icat

ion

s/IC

Ts t

o

pro

mo

te e

con

om

ic a

nd

so

cial

d

evel

op

men

t o

f p

eop

le w

ith

sp

ecif

ic

nee

ds.

spec

ific

nee

ds,

in p

arti

cula

r,

wo

me

n a

nd

gir

ls, w

as im

pro

ved

th

rou

gh In

tern

atio

nal

Gir

ls in

ICT

Day

in w

hic

h s

om

e 7

0,0

00

gir

ls w

ere

emp

ow

ered

to

co

nsi

der

car

eers

in

ICT.

Aw

aren

ess

was

rai

sed

am

on

g te

ns

of

mill

ion

s o

f p

eop

le o

n t

he

imp

ort

ance

of

enco

ura

gin

g gi

rls

and

yo

un

g w

om

en t

o t

ake

up

ICT

care

ers

and

stu

die

s th

rou

gh t

he

#Gir

lsin

ICT

has

hta

g w

hic

h r

each

ed o

ver

63

m

illio

n T

wit

ter

acco

un

ts.

Nu

mb

er o

f w

ebsi

te h

its.

Performance Report

119

Performance Report


Perspective Risk reported Impact reported Mitigation measures

implemented

1. Finance Lack of resources to

provide the appropriate

support level in case of

high demand from

countries

Medium Appropriate budget forecast prepared



2. Human resources

Insufficient human resources to cope with demand. Lack of qualified experts in the domains concerned

High Resource requirements anticipated and recruitment procedures initiated as soon as possible

3. Stakeholders /Partners

Insufficient commitment of countries and partners

High Cooperation with countries and partners ensured to guarantee appropriate level of involvement

Performa

nce Rep

ort

Performance Report

120

Performance Report

Output 4.4

Concentrated assistance to LDCs, SIDS and LLDCs including countries in special need

ITU assistance to the least developed countries (LDCs) goes back to 1971, when the Union accorded special assistance to LDCs through the implementation of relevant plenipotentiary conference resolutions. In 2002, direct assistance to LDCs was delivered for the first time to a small group of countries on a biennial basis. This assistance facilitated monitoring and evaluation of the impact made by the concentrated assistance to beneficiary countries. In 2006, the programme was expanded to include small island developing states (SIDS) and emergency telecommunications. In 2010, WTDC (Hyderabad, 2010) approved the inclusion of landlocked developing countries (LLDCs) and countries with economies in transition in this programme. Every decade, the United Nations holds a special conference on LDCs, SIDS and LLDCs. For the decade 2004-2014, the Fourth United Nations Conference on LDCs was held in Turkey in 2011, and adopted the Istanbul Programme of Action (IPoA). In 2014, the Third International Conference on Small Island Developing States held from 1- 4 September 2014 in Apia, Samoa endorsed ” The Small Island Developing States Accelerated Modalities of Action” (Samoa Pathway).

The United Nations Conference on the Landlocked developing countries (LLDCs) took place in Vienna Austria on 3-5 November 2014. The conference adopted the Vienna Programme of Action for the LLDCs

Output 4.4 delivers targeted and highly differentiated assistance to countries with specific needs, including LDCs, SIDS, LLDCs and countries with economies in transition, in a number of priority areas.

WTDC Resolution 16 (Rev. Hyderabad 2010) and Resolution 30 (Guadalajara, 2010) of the Plenipotentiary Conference, on special measures for LDCs, SIDS, LLDCs and countries with economies in transition. highlight the role of ICTs as enablers of national socio-economic development. Resolution 200 (Busan, 2014) of the Plenipotentiary Conference on Connect 2020 Agenda calls for “15% of households in the LDCs to have access to the Internet by 2020 and 20% of people should be using the Internet by 2020.” The resolutions provide BDT with a mandate to pay special attention to these categories of countries through concentrated assistance.

BDT is committed to fulfilling its mandate and striving to reach its commitments under the IPoA in regard to ICTs for LDCs, the Samoa Pathway and APoA for LLDCs. Each of these plans of action were mainstreamed into the Dubai Action Plan.

121

Performance Report

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.4

-9: I

mp

rove

d a

cces

s to

an

d

use

of

tele

com

mu

nic

atio

ns/

ICTs

in

LDC

s, S

IDS,

LLD

Cs

and

co

un

trie

s w

ith

eco

no

mie

s in

tra

nsi

tio

n.

ITU

ass

iste

d S

om

alia

th

rou

gh a

n IT

U-M

PTT

-W

orl

d B

ank

Nat

ion

al

Wo

rksh

op

on

N

um

ber

ing

Pla

nn

ing

and

Po

licie

s.

Imp

lem

ente

d r

emo

te

edu

cati

on

fac

iliti

es t

o

sup

po

rt c

apac

ity

bu

ildin

g in

ru

ral a

nd

re

mo

te a

reas

of

the

Kyr

gyz

Rep

ub

lic.

ITU

ass

iste

d T

anza

nia

in

th

e d

evel

op

men

t o

f it

s IC

T C

om

mis

sio

n

Stra

tegi

c P

lan

.

Co

un

try

case

stu

die

s

we

re p

rod

uce

d f

or

the

Am

eri

can

LLD

S: B

oliv

ia

and

Par

agu

ay.

A g

lob

al r

epo

rt o

n

ICTs

, LD

Cs,

an

d t

he

SDG

s: U

niv

ersa

l an

d

affo

rdab

le In

tern

et in

th

e le

ast

dev

elo

ped

co

un

trie

s 2

017

was

la

un

ched

.

Seve

ral A

fric

an L

DC

s w

ere

ass

iste

d in

th

eir

cele

bra

tio

ns

of

Gir

ls in

IC

T D

ay.

At

leas

t 3

0%

of

LDC

s,

SID

S, L

LDC

s an

d e

con

om

ies

in

tran

siti

on

rec

eiv

ed

con

cen

trat

ed a

ssis

tan

ce w

ith

im

pro

ved

acc

ess

to

an

d u

se o

f te

leco

mm

un

icat

ion

s/IC

Ts.

Nu

mb

er o

f co

nce

rned

co

un

trie

s w

ith

imp

rove

d

acce

ss t

o a

nd

use

of

tele

com

mu

nic

atio

ns/

ICTs

.

9 c

ou

ntr

ies

rece

ived

co

nce

ntr

ated

ass

ista

nce

: Fi

ji K

yrgy

zsta

n

Mya

nm

ar

Som

alia

Su

dan

Su

rin

ame

Tan

zan

ia

Tim

or-

Lest

e

122

Performance Report

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.4

-10

: En

han

ced

cap

acit

y o

f LD

Cs,

SID

S an

d L

LDC

s o

n

tele

com

mu

nic

atio

n/I

CT

dev

elo

pm

ent.

Pro

vid

ed t

rain

ing

in

cap

acit

y b

uild

ing

on

th

e

use

of

Emer

gen

cy

tele

com

mu

nic

atio

n

equ

ipm

ent

in

Zim

bab

we,

Hai

ti,

Do

min

ica,

an

d

An

tigu

a&B

arb

ud

aA

Cyb

er s

ecu

rity

w

ork

sho

p a

nd

cyb

er

dri

ll w

as c

arri

ed o

ut

in

Suri

nam

e an

d in

clu

ded

re

pre

sen

tati

ves

fro

m

oth

er C

arib

bea

n

cou

ntr

ies.

Seve

ral A

rab

LD

Cs

wer

e tr

ain

ed o

n

IPv6

th

rou

gh a

reg

ion

al

trai

nin

g p

rogr

amm

e.

At

leas

t 4

0%

of

Min

istr

ies

of

ICTs

an

d o

ffic

es o

f re

gula

tors

in

LD

Cs,

SID

S, L

LDC

s an

d

cou

ntr

ies

wit

h e

con

om

ies

in

tran

siti

on

hav

e e

nh

ance

d

cap

acit

y o

n

tele

com

mu

nic

atio

n/I

CT

dev

elo

pm

ent.

Nu

mb

er o

f co

nce

rned

co

un

trie

s w

ith

imp

rove

d

tele

com

mu

nic

atio

n/I

CT

dev

elo

pm

ent.

9 c

ou

ntr

ies

rece

ived

co

nce

ntr

ated

ass

ista

nce

: Fi

ji K

yrgy

zsta

n

Mya

nm

ar

Som

alia

Su

dan

Su

rin

ame

Tan

zan

ia

Tim

or-

Lest

e

123

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

201

7 a

chie

ved

re

sult

s

Pe

rfo

rman

ce In

dic

ato

rs

20

17

Pe

rfo

rman

ce d

ata

At

leas

t 4

0%

of

LDC

s, S

IDS,

LL

DC

s an

d e

con

om

ies

in t

ran

siti

on

re

ceiv

ed c

on

cen

trat

ed

ass

ista

nce

w

ith

imp

rove

d a

cce

ss t

o a

nd

use

of

tele

com

mu

nic

atio

ns/

ICTs

.

Gre

ater

acc

ess

to IC

Ts a

nd

bet

ter

in

form

atio

n

on

IC

T d

evel

om

ents

th

rou

gh

new

re

mo

te

edu

cati

on

fa

cilit

ies

in K

yrgy

zsta

n,

sup

po

rt f

or

Gir

ls i

n I

CT

Day

in

sev

eral

Afr

ican

co

un

tire

s, t

he

dev

elo

pm

ent

of a

n IC

T St

rate

gic

Pla

n

in

Tan

zan

ia,

two

co

un

try

case

st

ud

ies

(Bo

livia

an

d

Par

agu

ay)

and

a g

lob

al IC

T re

po

rt o

n

the

LDC

s.

Nu

mb

er o

f M

emb

er S

tate

s th

at

rece

ived

co

nce

ntr

ate

d a

ssis

tan

ce

fro

m B

DT

on

th

eir

pri

ori

ty n

eed

s.

9 c

ou

ntr

ies

rece

ived

co

nce

ntr

ated

ass

ista

nce

.

At

leas

t 6

0%

of

Min

istr

ies

of

ICTs

an

d o

ffic

es o

f re

gula

tors

in L

DC

s,

SID

S, L

LDC

s, a

nd

co

un

trie

s w

ith

ec

on

om

ies

in t

ran

siti

on

wit

h

enh

ance

d c

apac

ity

on

te

leco

mm

un

icat

ion

/IC

T d

evel

op

men

t.

Trai

nin

gs d

eliv

ere

d in

th

e ar

eas

o

f IP

v6, r

adio

reg

ula

tio

ns,

n

um

ber

ing

pla

nn

ing

and

po

licie

s,

com

pet

ency

bas

ed p

erfo

rman

ce

app

rais

al s

yste

m, c

yber

secu

rity

.

Nu

mb

er o

f in

div

idu

als

fro

m

con

cern

ed c

ou

ntr

ies

trai

ned

in

tele

com

mu

nic

atio

n/I

CT.

At

leas

t 1

50

wer

e p

eop

le

trai

ned

.

Perform

ance R

eport

Performa

nce Rep

ort

Performance Report

124

Performance Report


Perspective Risk reported Impact reported Mitigation measures

implemented


Lack of partners on the field of the topic

High Engagement improved with various partners dealing with ICT related projects and activities for LDCs, SIDS, LLDCs

2. Finance Lack of resources to provide the appropriate support to Member States

High Improvement of partner’s involvement to implement projects when required in order to meet the needs of the country

3. Human resources

Lack of staff exposure to issues related to the topic

Medium Support of staff participation to various events and discussions related to the topic in order to enhance capacity of the division and engagement of external consultants and partners

Performance Report

125

Performance Report


The table below provides the list of the current on-going projects for Objective 4 by region


2KEN16007 Capacity Building of Kenya Judiciary in ICT Laws Interpretation and Application Africa

7RAB16025 Regional Center ICT Accessibility for Persons with Disabilities Arab States

9RAB15024 ICT Cooperation and partnership-TRA-UAE Arab States

9RAS17056 Capacity Building for Countering Misappropriation of Telephone Numbers in Pacific Island Countries Asia & Pacific

9THA17035 ITU NBTC Training Programme 2017 Asia & Pacific

9RAS15053 ICB4PAC II Asia & Pacific

9GLO15077 eMCM Master of Communications Management World or Multi-Regional

COEGLO001 Capacity Building through Centres of Excellence (CoEs) World or Multi-Regional

2GLO16079 ICT-Eye: keeping an eye on ICT data World or Multi-Regional

2GLO16081 Big Data for Measuring the Information Society World or Multi-Regional

Perform

ance R

eport

Performa

nce Rep

ort

Performance Report

126

Performance Report

Objective 5

Enhance environmental protection, climate-change adaptation and mitigation and disaster-

management efforts through telecommunications/ICT

Objective 5 includes the following output: – ICTs and climate-change adaptation and mitigation – Emergency telecommunications


Chart 7 illustrates the breakdown of the actual allocation of human resources among the two outputs of objective 5.

Performance Report

127

Performance Report

Output 5.1

ICTs and climate-change adaptation and mitigation

The process established by the Kyoto Protocol to the United Nations Framework Convention on Climate Change (UNFCCC) and the ongoing negotiations of its Intergovernmental Negotiating Committee are important international actions aimed at addressing the threat of climate change, mitigating its adverse impacts and assisting all ITU Member States. Climate change will see climate/weather-related events occurring more frequently and having an intense impact on water resources, land use and marine ecosystems, thus

in turn affecting the economies of all ITU Member States. The critical importance of using telecommunications/ICTs to mitigate climate change and adapt to its adverse impact is widely recognized. This is why Member States should share best practices regarding sustainable telecommunication/ICT development and take into account the positive contribution of telecommunications/ICTs for sustainable development in other sectors of the economy.

Perf

orm

anc

e R

epor

t

128

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.5

-1 Im

pro

ved

av

aila

bili

ty o

f in

form

atio

n

and

so

luti

on

s fo

r M

emb

er

Stat

es, r

egar

din

g cl

imat

e-

chan

ge m

itig

atio

n a

nd

ad

apta

tio

n.

Imp

lem

enta

tio

n o

f an

ea

rly

war

nin

g sy

stem

(EW

S)

pro

ject

in Z

amb

ia.

Trai

nin

gs d

eliv

ere

d

du

rin

g e

mer

gen

cy

tele

com

mu

nic

atio

ns

equ

ipm

ent

dep

loym

ents

in

the

area

s o

f cl

imat

e ch

ange

&

em

erge

ncy

te

leco

mm

un

icat

ion

s.

30

% o

f al

l Mem

ber

Sta

tes

wit

h im

pro

ved

ava

ilab

ility

o

f in

form

atio

n s

olu

tio

ns

rega

rdin

g cl

imat

e ch

ange

ad

apta

tio

n a

nd

mit

igat

ion

.

Nu

mb

er o

f co

un

trie

s

wit

h e

nh

ance

d a

war

enes

s o

f so

luti

on

s re

gard

ing

clim

ate

chan

ge a

dap

tati

on

an

d m

itig

atio

n.

Enh

ance

d a

war

enes

s

of

solu

tio

ns

rega

rdin

g cl

imat

e

chan

ge a

dap

tati

on

an

d

mit

igat

ion

fo

r 5

co

un

trie

s.

Co

mp

leti

on

of

an E

WS

in

Zam

bia

.

Cap

acit

y b

uild

ing

w

ork

sho

ps

du

rin

g em

erge

ncy

te

leco

mm

un

icat

ion

d

eplo

ymen

ts in

Zim

bab

we

, H

aiti

, Do

min

ica,

An

tigu

a &

B

arb

ud

a.

D.5

-2 E

nh

ance

d c

apac

ity

of

Mem

ber

Sta

tes

in

rela

tio

n t

o c

limat

e-

chan

ge m

itig

atio

n a

nd

ad

apta

tio

n p

olic

y an

d

regu

lato

ry f

ram

ewo

rks.

Dev

elo

pm

ent

of

trai

nin

g m

ater

ials

on

ICTs

an

d

Clim

ate

Ch

ange

.

EWS

trai

nin

g d

eliv

ered

in

Zam

bia

.

Trai

nin

gs d

eliv

ere

d

du

rin

g e

mer

gen

cy

tele

com

mu

nic

atio

ns

equ

ipm

ent

dep

loym

ents

in

the

area

s o

f cl

imat

e ch

ange

&

em

erge

ncy

te

leco

mm

un

icat

ion

s.

Reg

ion

al F

oru

m o

n

Inte

rnet

of

Thin

gs f

or

Dev

elo

pm

ent

of

Smar

t Su

stai

nab

le C

itie

s in

Ara

b

Reg

ion

.

Nu

mb

er o

f co

un

trie

s

wit

h im

pro

ved

cap

acit

y in

re

lati

on

to

clim

ate

chan

ge

adap

tati

on

an

d m

itig

atio

n

po

licy

and

re

gula

tory

fr

amew

ork

s.

Ass

ista

nce

del

iver

ed t

o

at le

ast

15

Mem

ber

s St

ates

on

IC

T cl

imat

e ch

ange

mit

igat

ion

an

d a

dap

tati

on

po

licy

and

re

gula

tory

fra

mew

ork

s.

Mo

re t

han

90

peo

ple

tr

ain

ed d

uri

ng

wo

rksh

op

s an

d

trai

nin

g o

n t

ech

nic

al is

sues

an

d p

olic

y an

d r

egu

lato

ry

fram

ewo

rks.

129

Performance Report

Ou

tco

mes

2

01

7 a

chie

vem

ents

Ta

rget

20

20

Ou

tco

me

ind

icat

ors

2

01

7 m

easu

rem

ent

of

the

ou

tco

me

ind

icat

ors

Reg

ion

al T

rain

ing

W

ork

sho

p o

n IC

T an

d

Clim

ate

Ch

ange

Mit

igat

ion

an

d A

dap

tati

on

in A

rab

R

egio

n (

20

trai

ned

).

Reg

ion

al W

ork

sho

p o

n

Pro

spec

ts o

f Sm

art

Wat

er

Man

agem

ent

in A

rab

R

egio

n.

D.5

-3 D

evel

op

men

t o

f e

-w

aste

po

licy.

Dev

elo

pm

ent

of

a

rep

ort

to

des

ign

an

e-w

aste

p

olic

y an

d r

egu

lato

ry

fram

ewo

rk f

or

Mal

awi.

Pu

blic

atio

n o

n

Succ

ess

ful E

lect

ron

ic W

aste

M

anag

emen

t In

itia

tive

s p

rovi

din

g an

ove

rvie

w o

f ex

isti

ng

eff

ecti

ve W

EEE

man

agem

ent

init

iati

ves

and

so

un

d m

anag

emen

t o

f e

-w

aste

.

Ass

essm

ent

stu

dy

on

e-

was

te c

apac

ity

bu

ildin

g n

eed

s in

Afr

ica.

Pu

blic

atio

n o

f G

lob

al

E-w

aste

Mo

nit

or

201

7.

Nu

mb

er o

f co

un

trie

s

wit

h e

-was

te p

olic

ies

dev

elo

ped

.

On

e co

un

try

wit

h e

- w

aste

po

licy.

Succ

ess

ful e

-was

te

man

agem

ent

init

iati

ves,

as

sess

men

t st

ud

y an

d G

lob

al

E-w

aste

Mo

nit

or

will

hel

p

Mem

ber

Sta

tes

est

ablis

h

effe

ctiv

e e

nvi

ron

men

tal

fram

ewo

rks

in t

he

area

of

e-

was

te.

Perf

orm

anc

e R

epor

t

130

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

Per

form

ance

Ind

icat

ors

2

01

7 P

erfo

rman

ce d

ata

At

leas

t 4

0%

incr

ease

in t

he

2

015

bas

elin

e as

sess

men

t o

n t

he

nu

mb

er o

f M

emb

er S

tate

s w

ith

Im

pro

ved

ava

ilab

ility

of

info

rmat

ion

an

d s

olu

tio

ns

for

Mem

ber

Sta

tes,

reg

ard

ing

clim

ate

chan

ge a

dap

tati

on

an

d m

itig

atio

n.

Imp

lem

enta

tio

n o

f Za

mb

ia

pro

ject

pro

vid

es t

wo

ear

ly w

arn

ing

syst

ems

(EW

S) t

o b

e u

sed

fo

r m

on

ito

rin

g an

d d

isse

min

atin

g al

erts

on

flo

od

s an

d im

pen

din

g d

isas

ters

.

Wo

rksh

op

s d

uri

ng

emer

gen

cy

tele

com

mu

nic

atio

n e

qu

ipm

ent

dep

loym

ents

.

Nu

mb

er o

f M

emb

er S

tate

s

assi

sted

by

BD

T fo

r in

crea

sin

g aw

aren

ess

on

th

e im

pac

t o

f cl

imat

e

chan

ge a

nd

on

pro

mo

tin

g th

e u

se o

f te

leco

mm

un

icat

ion

s/IC

Ts t

o m

itig

ate

its

neg

ativ

e ef

fect

s.

Ass

ista

nce

pro

vid

ed t

o a

t le

ast

5

Mem

ber

Sta

tes

on

ICT

clim

ate

ch

ange

mit

igat

ion

an

d a

dap

tati

on

p

olic

y an

d r

egu

lato

ry f

ram

ewo

rks.

At

leas

t 4

0%

incr

ease

in t

he

2

015

bas

elin

e as

sess

men

t o

n t

he

nu

mb

er o

f M

emb

er S

tate

s w

ith

en

han

ced

cap

acit

y o

f M

emb

er

Stat

es in

rel

atio

n t

o c

limat

e ch

ange

ad

apta

tio

n a

nd

mit

igat

ion

po

licy

and

reg

ula

tory

fra

mew

ork

s.

Nu

mb

er o

f M

emb

er S

tate

s

assi

sted

in d

evel

op

ing

thei

r cl

imat

e

chan

ge s

trat

egie

s, p

olic

ies

and

le

gisl

ativ

e fr

amew

ork

s.

Ass

ista

nce

pro

vid

ed t

o a

t le

ast

15

Mem

ber

Sta

tes

on

ICT

clim

ate

chan

ge m

itig

atio

n a

nd

ad

apta

tio

n

po

licy

and

re

gula

tory

fra

mew

ork

s.

At

leas

t 7

0%

of

Mem

ber

Sta

tes

w

ith

e-w

aste

po

licie

s.

Nu

mb

er o

f M

emb

er S

tate

s

assi

sted

in d

evel

op

ing

e-w

aste

st

rate

gy, p

olic

y an

d r

egu

lato

ry

fram

ewo

rks.

Mem

ber

Sta

tes

will

use

gu

idel

ines

to

dev

elo

p n

atio

nal

p

olic

ies,

law

s an

d r

egu

lati

on

on

e-

was

te; a

nd

ben

efit

fro

m b

est

pra

ctic

es a

nd

su

cces

sfu

l e-w

aste

p

roje

cts.

Performance Report

131

Performance Report



1. Finance Lack of resources to satisfy all pending requests from the membership

Medium Brainstorming on resources mobilization

2. Stakeholder/ Partners

Lack of engagement with partners in the field of climate change

Medium Cooperation improved

with other organizations to provide necessary support

3. Human Resources

Lack of staff exposure to issues related to the subject

Medium Support to staff

participation to various events and discussions related to the topic

Perform

ance R

eport

Performa

nce Rep

ort

Performance Report

132

Performance Report

Output 5.2

Emergency telecommunications

Countries throughout the world are experiencing increased numbers of natural and man-made disasters, with a disproportionate impact on developing countries. LDCs, SIDS and LLDCs are particularly vulnerable to the impact that disasters can have on their economies and infrastructures, and such countries often lack the capacity to respond to disasters.

The critical importance of using telecommunications/ICTs to respond to these devastating phenomena is widely recognized. Because of the role telecommunications/ICTs play in all phases of a disaster – prediction, detection, mitigation and relief – it is important to develop disaster telecommunications preparedness plans and strategies, including taking account of the need for resilient and redundant infrastructures and systems as part of disaster risk reduction and early warning.

Because disasters often extend beyond the borders of a State, effective disaster management may involve the deployment of efforts by more than one country in order to prevent loss of human life and regional crisis. Prior coordination and collaboration among disaster-management experts, including governments, the private sector, international organizations and non-governmental organizations, before disasters increases the probability of saving human life when rescue operations are conducted and thereby mitigates the consequences of a disaster.

Member States should take account of a diverse range of telecommunication/ICT solutions that are appropriate and commonly available for disaster response and mitigation, including those provided by amateur radio services and satellite and terrestrial network services/facilities, taking into account persons with disabilities and specific needs.

133

Performance Report

20

17

Imp

lem

en

tati

on

Ou

tco

me

s 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

D.5

-4. D

evel

op

ed

stan

dar

ds-

bas

ed

mo

nit

ori

ng

and

ear

ly-

war

nin

g sy

stem

s lin

ked

to

n

atio

nal

an

d r

egio

nal

n

etw

ork

s co

llab

ora

tio

n t

o

faci

litat

e em

erge

ncy

d

isas

ter

resp

on

se.

Imp

lem

enta

tio

n o

f an

ea

rly

war

nin

g sy

stem

(EW

S)

pro

ject

in Z

amb

ia.

Faci

litat

ed e

mer

gen

cy

dis

aste

r re

spo

nse

to

M

emb

er S

tate

s th

at

req

ues

ted

ass

ista

nce

.

Au

dit

of

the

Car

ibb

ean

R

egio

nal

an

d S

ub

Reg

ion

al

Emer

gen

cy

Tele

com

mu

nic

atio

n S

yste

ms

carr

ied

ou

t in

co

llab

ora

tio

n

wit

h C

DEM

A t

o s

pec

ific

ally

as

sess

th

e re

gio

nal

an

d s

ub

re

gio

nal

em

erge

ncy

te

leco

mm

un

icat

ion

sy

stem

s.

At

leas

t 6

5%

of

Mem

ber

St

ates

hav

e e

arly

war

nin

g sy

stem

s an

d in

par

ticu

lar,

d

evel

op

ing

cou

ntr

ies.

Du

rin

g d

isas

ters

fac

ilita

te

emer

gen

cy d

isas

ter

resp

on

se

for

Mem

ber

Sta

tes

req

ues

tin

g su

pp

ort

.

Nu

mb

er o

f co

un

trie

s w

ith

st

and

ard

s-b

ased

mo

nit

ori

ng

and

ear

ly-w

arn

ing

syst

ems

and

n

atio

nal

em

erge

ncy

te

leco

mm

un

icat

ion

pla

ns

dev

elo

ped

.

Nu

mb

er o

f co

un

trie

s

assi

sted

in t

he

case

of

dis

aste

rs.

Zam

bia

rec

eiv

ed t

wo

ea

rly-

war

nin

g sy

stem

s.

Fou

r co

un

trie

s

rece

ived

em

erge

ncy

te

leco

mm

un

icat

ion

as

sist

ance

in r

esp

on

se t

o

req

ues

ts in

th

e ca

se o

f d

isas

ters

.

D.5

-5 E

stab

lish

ed

par

tner

ship

s am

on

g re

leva

nt

org

aniz

atio

ns

dea

ling

wit

h t

he

use

of

tele

com

mu

nic

atio

n/I

CT

syst

ems

for

the

pu

rpo

se

of

dis

aste

r p

rep

ared

nes

s,

pre

dic

tio

n, d

etec

tio

n a

nd

m

itig

atio

n.

Co

op

erat

ion

ag

reem

ent

was

sig

ned

wit

h

the

Rep

ub

lic o

f K

ore

a to

d

eplo

y a

Mo

vab

le a

nd

D

eplo

yab

le IC

T R

eso

urc

e U

nit

(M

DR

U)

for

the

del

iver

y o

f em

erge

ncy

te

leco

mm

un

icat

ion

ser

vice

s.

At

leas

t 6

0%

of

Mem

ber

St

ates

hav

e d

evel

op

ed

Nat

ion

al E

mer

gen

cy

Tele

com

mu

nic

atio

n P

lan

s.

Nu

mb

er o

f p

artn

ersh

ips

es

tab

lish

ed d

ealin

g w

ith

th

e u

se

of

tele

com

mu

nic

atio

n/I

CT

syst

ems

for

the

pu

rpo

se o

f d

isas

ter

pre

par

edn

ess,

p

red

icti

on

, det

ecti

on

an

d

mit

igat

ion

.

At

leas

t 3

new

off

icia

l p

artn

ersh

ips

est

ablis

hed

.

Perf

orm

anc

e R

epor

t

134

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

A L

ette

r o

f A

gree

men

t

was

sig

ned

bet

wee

n IT

U a

nd

U

ltiS

at f

or

the

do

nat

ion

of

two

VSA

Ts t

o b

e u

sed

fo

r em

erge

ncy

te

leco

mm

un

icat

ion

s,

dis

aste

r re

spo

nse

act

ivit

ies.

A L

ette

r o

f In

ten

t to

Es

tab

lish

an

Agr

eem

ent

on

“T

he

use

of

ICTs

fo

r em

erge

ncy

an

d d

isas

ter

situ

atio

ns

in t

he

Am

eric

as

regi

on

” w

as s

ign

ed b

y C

ITEL

, C

OM

TELC

A, C

TU, a

nd

ITU

.

D.5

-6 In

crea

sed

aw

aren

ess

of

regi

on

al

and

inte

rnat

ion

al

coo

per

atio

n f

or

easy

ac

cess

to

, an

d s

har

ing

of,

in

form

atio

n r

elat

ed t

o t

he

use

of

tele

com

mu

nic

atio

ns/

ICTs

fo

r em

erge

ncy

sit

uat

ion

s.

Seco

nd

Mu

lti-

st

akeh

old

er F

oru

m o

n t

he

Ro

le o

f Te

leco

mm

un

icat

ion

s/IC

T in

D

isas

ter

Man

agem

ent,

to

ok

pla

ce f

rom

29

to

31

Au

gust

2

017

, in

Bo

gotá

, Co

lom

bia

. Th

e Fo

rum

, wh

ich

was

at

ten

ded

by

abo

ut

400

par

tici

pan

ts, w

as o

rgan

ized

b

y th

e IT

U

Tele

com

mu

nic

atio

n

Dev

elo

pm

ent

Bu

reau

(B

DT)

an

d t

he

Min

istr

y o

f In

form

atio

n T

ech

no

logi

es

and

Co

mm

un

icat

ion

s (M

INTI

C)

of

Co

lom

bia

. Th

e

At

leas

t 4

5%

of

Mem

ber

St

ates

rat

ify

the

Tam

per

e C

on

ven

tio

n.

Nu

mb

er o

f co

un

trie

s

wit

h in

crea

sed

aw

aren

ess

for

easy

acc

ess

to

, an

d s

har

ing

of,

in

form

atio

n r

elat

ed t

o t

he

use

o

f te

leco

mm

un

icat

ion

s/IC

Ts f

or

emer

gen

cy s

itu

atio

ns.

Six

cou

ntr

ies

rece

ived

ca

pac

ity

bu

ildin

g in

th

e ar

ea o

f em

erge

ncy

te

leco

mm

un

icat

ion

s.

The

Seco

nd

Mu

lti-

St

akeh

old

er F

oru

m o

n t

he

Ro

le o

f Te

leco

mm

un

icat

ion

s/IC

T in

Dis

aste

r M

anag

emen

t w

as a

tte

nd

ed b

y o

ver

40

0

par

tici

pan

ts. I

n t

ota

l ab

ou

t 6

00

peo

ple

att

end

ed

regi

on

al a

nd

glo

bal

eve

nts

re

late

d t

o t

he

use

of

ICTs

fo

r em

erge

ncy

sit

uat

ion

s.

135

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

2

017

Fo

rum

se

rved

as

a p

latf

orm

to

exc

han

ge n

ew

exp

erie

nce

s an

d b

est

pra

ctic

es in

th

e u

se o

f m

od

ern

tec

hn

olo

gies

fo

r m

on

ito

rin

g an

d f

or

the

esta

blis

hm

ent

of

mu

lti-

haz

ard

ear

ly w

arn

ing

syst

ems.

BD

T o

rgan

ized

a

Trai

nin

g W

ork

sho

p o

n

Big

dat

a co

nce

pts

in t

he

co

nte

xt o

f em

erge

nci

es, a

te

chn

ical

tra

inin

g o

n “

Serv

er

Co

nfi

gura

tio

n a

nd

Dat

a C

olle

ctio

n”

(CD

R S

ecu

re

Sto

rage

an

d A

nal

ysis

) as

w

ell

as u

se o

f IC

T ap

plic

atio

ns

for

hu

man

itar

ian

co

ord

inat

ion

, su

ch a

s Te

le-H

ealt

h.

The

trai

nin

g w

ork

sho

p w

as

atte

nd

ed b

y 1

8 p

arti

cip

ants

re

pre

sen

tin

g th

ree

(3)

Mem

ber

Sta

tes

– Si

erra

Le

on

e, L

iber

ia a

nd

Gu

inea

.

ITU

-D o

rgan

ized

a

Sess

ion

on

‘Bri

ngi

ng

the

mes

sage

to

co

mm

un

itie

s at

ri

sk’,

du

rin

g th

e W

orl

d

Met

eoro

logi

cal

Org

aniz

atio

n’s

(W

MO

)

Thre

e co

un

trie

s

rece

ived

cap

acit

y b

uild

ing

in t

he

area

of

Big

dat

a fo

r em

erge

ncy

sit

uat

ion

s as

p

art

of

the

pro

ject

“D

evel

op

men

t o

f IC

T A

pp

licat

ion

s ag

ain

st E

bo

la

Dis

ease

”.

Thre

e M

emb

er S

tate

s re

ceiv

ed t

he

solu

tio

ns

that

co

nsi

st o

f so

ftw

are

and

h

ard

war

e so

luti

on

s to

be

use

d in

em

erge

ncy

si

stu

atio

ns.

Perf

orm

anc

e R

epor

t

136

Performance Report

Ou

tco

me

s (C

tn’d

) 2

017

ach

ieve

me

nts

Ta

rge

t 2

02

0

Ou

tco

me

ind

icat

ors

2

01

7 m

eas

ure

me

nt

of

the

ou

tco

me

ind

icat

ors

M

ult

i-h

azar

d E

arly

War

nin

g C

on

fere

nce

(M

HEW

C),

w

hic

h t

oo

k p

lace

du

rin

g th

e G

lob

al P

latf

orm

20

17, f

rom

2

1-2

2 M

ai 2

017

.

On

Oct

ob

er 1

3th

, w

hic

h is

th

e In

tern

atio

nal

D

ay f

or

Dis

aste

r R

edu

ctio

n,

and

em

erge

ncy

te

leco

mm

un

icat

ion

eve

nt

was

org

aniz

ed s

ho

wca

sin

g th

e w

ork

of

ITU

-D in

th

e ar

ea o

f em

erge

ncy

te

leco

mm

un

icat

ion

d

eplo

ymen

t an

d it

s cl

ose

co

op

erat

ion

wit

h p

ub

lic a

nd

p

riva

te s

ecto

r p

artn

ers.

https://www.wmo.int/earlywarnings2017/

https://www.wmo.int/earlywarnings2017/

137

Performance Report

RES

ULT

S A

SSES

SMEN

T

Exp

ecte

d r

esu

lts

20

17

ach

ieve

d r

esu

lts

P

erfo

rman

ce In

dic

ato

rs

20

17

Per

form

ance

dat

a

At

leas

t 4

0%

of

Mem

ber

Sta

tes

h

ave

earl

y w

arn

ing

syst

ems.

Imp

lem

enta

tio

n o

f an

ear

ly

war

nin

g sy

stem

(EW

S) p

roje

ct in

Za

mb

ia.

Faci

litat

ed e

mer

gen

cy d

isas

ter

re

spo

nse

to

Mem

ber

Sta

tes

that

re

qu

este

d a

ssis

tan

ce.

Nu

mb

er o

f M

emb

er S

tate

s

assi

sted

in d

evel

op

ing

and

im

ple

men

tin

g ea

rly

war

nin

g sy

stem

.

Co

mp

lete

d im

ple

men

tati

on

of

EW

S in

Zam

bia

.

Fou

r co

un

trie

s re

ceiv

ed

emer

gen

cy t

elec

om

mu

nic

atio

n

assi

stan

ce in

res

po

nse

to

dis

aste

rs

and

up

on

re

qu

est.

At

leas

t 5

0%

of

Mem

ber

Sta

tes

h

ave

dev

elo

ped

Nat

ion

al E

mer

gen

cy

Tele

com

mu

nic

atio

n P

lan

s.

Au

dit

of

nat

ion

al e

mer

gen

cy

tele

com

mu

nic

atio

n s

yste

ms

in t

he

Car

ibb

ean

.

Nu

mb

er o

f C

oo

per

atio

n

Agr

eem

ents

sig

ned

bet

we

en IT

U

and

oth

er p

artn

ers

on

pro

ject

s th

at

focu

s o

n t

elec

om

mu

nic

atio

ns/

ICTs

fo

r d

isas

ter

pre

par

edn

ess,

p

red

icti

on

, det

ecti

on

an

d

mit

igat

ion

.

Nu

mb

er o

f M

emb

er S

tate

s

assi

sted

in d

evel

op

ing

thei

r N

atio

nal

Em

erge

ncy

tel

eco

mm

un

icat

ion

p

lan

s.

Co

op

erat

ion

agr

eem

ents

/let

ter

o

f in

ten

t si

gned

wit

h R

epu

blic

of

Ko

rea,

Ult

isat

an

d w

ith

CIT

EL/

CO

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ob

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Performance Report



1. Finance Lack of resources to provide appropriate support to Member States on their requirements

High Mobilization of additional resources to cope with demand


Insufficient support from partners and countries

High Closer cooperation with countries and partners

3. Human resources

Insufficient human

resources to cope with

work demand during

multiple disasters at

the same time

High Capacity building activities performed for Member States

Performance Report

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Performance Report

2017 On-going projects by region The table below provides the list of the current on-going projects for Objective 5 by region


2ZAM15006 Natural Disaster Early Warning System - Zambia Africa

7RAF15087 ICT Applications Against Ebola Disease - Phase I Africa

2ARG17013 E-Waste Pilot Plant America

2RLA17016Proyecto piloto para el uso de las TIC para situaciones de emergencia y desastres en la región de las

AméricasAmerica

2EGY16002 Smart Groundwater Management Arab States

9RAS14052Implementing the Climate Change Adaptation Component of the Satellite Communications, Capacity,

and Emergency Communications Solutions Project for the Small Island Developing States of the PacificAsia & Pacific

9RAS17058 Emergency Telecommunications in Asia and the Pacific Asia & Pacific

7RAS14050Development of Satellite Communications Capacity and Emergency Communications Solutions for the

Pacific IslandsAsia & Pacific

2GLO17083 Global e-waste statistics World or Multi-Regional

7GLO03043 Rural Telecommunications Development in Least Developed Countries World or Multi-Regional


PART 2 ..................................... THE FIVE OBJECTIVES OF THE TELECOMMUNICATION DEVELOPMENT SECTOR

PART 3 ......................................... THE TELECOMMUNICATION DEVELOPMENT BUREAU

PART 4 .................................................................... THE RESOURCES


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PART 3 – The Telecommunication Development Bureau

This section presents the Telecommunication Development Bureau as well as the different departments and divisions that are part of it.

Summary

The mission of the BDT includes the organization and support of the outputs related to the five objectives of the Telecommunication Development Sector. These outputs consist of actions and activities that represent a key component when it comes to the financial and planning processes.

ITU-D Bureau

The Telecommunication Development Bureau is responsible for assisting countries in the field of information and communication technologies (ICTs), facilitating the mobilization of technical, human and financial resources needed for their implementation, as well as promoting access to ICTs. The Telecommunication Development Bureau also promotes the extension of the benefits of ICTs to all the world’s inhabitants, participates in actions that contribute towards narrowing the digital divide, develops and manages programmes that facilitate information flow geared to the needs of developing countries.

The Telecommunication Development Bureau is organized into four Departments:

- Deputy to the Director and Chief of the Administration and Operations Coordination Department (DDR) - Infrastructure, Enabling Environment and E-Applications Department (IEE) - Projects and Knowledge Management Department (PKM) - Innovation and Partnership Department (IP)

In addition, it includes the Regional Offices.

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The chart below illustrates the structure of the BDT.

Office of the Director

(DIR)

Infrastructure, Enabling Environment

and E-Applications Department

(IEE)

Projects and Knowledge

Management Department

(PKM)

Innovation and Partnership Department

(IP)

Regional Offices

(ROs)

Deputy to the Director, and Chief of the

Administration and Operations and

Coordination Department

(DDR)

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Performance Report

Key activities

The key activities of the Telecommunication Development Bureau are linked to the following:

Assistance to least developed countries, landlocked developing countries and small island developing states

Broadband deployment in rural areas

Capacity building

Climate change mitigation and adaptation and e-waste management

Conformance and interoperability capacity building

Cyber security: building confidence and security in the use of ICTs

Digital inclusion

Emergency telecommunications

Global symposium for regulators

Indicators and statistics

M-health applications to combat non-communicable diseases

Partnership building and resource mobilization

Policy and regulatory fora

Project implementation

Spectrum management system for developing countries

Study group activities and knowledge sharing

Transition from analogue to digital broadcasting

Transition to new generation networks

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Deputy to the Director and Chief of the Administration and Operations Coordination Department (DDR)

The Deputy to the Director and Chief of the Administration and Operations Coordination Department (DDR) is responsible for assisting and advising the Director in the direction and management of the Bureau including on all questions related to personnel, finance and operational planning process. The Department is responsible for leading the operational planning, assessment and reporting process within the framework of the Action Plan as adopted by the World Telecommunication Development Conference in coordination with the Heads of the other Departments in the Bureau and Regional Directors. The Department is responsible for management of the Administration Division (ADM), the Support Division (SUP), the IT Support Service (ITS) and the Support to Field Offices

Service (SFO). The Department is also responsible for coordinating conferences and events preparation and for monitoring the implementation of decisions emanating from ITU and BDT governing bodies including Council, Conferences and Assemblies of the other Sectors for matters of relevance to BDT as well as from the Telecommunication Development Advisory Group. The Department is responsible for coordination of the Bureau's cooperation with other Sectors and General Secretariat.

The following table provides the breakdown of human resources (Work/Months) in the Deputy to the Director and Chief of the Administration and Operations Coordination Department (DDR) by grade, for both planned and actual resources for 2017.

Human resources

(Work/months)

Grade Planned Actual

D2 12 12

P5 24 24

P4 24 24

P3 36 36

P2 60 60

G6 84 84

G5 24 12

Total 264 252

Performance Report

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Performance Report

Infrastructure, Enabling Environment and E-Applications Department (IEE)

The Infrastructure, Enabling Environment and E-Applications Department (IEE) is responsible for assisting ITU Member States and ITU-D Sector Members with the utilization of appropriate technologies to build or extend their telecommunication infrastructure and adapt to the rapidly changing telecommunication/ICT environment. This includes the provision of guidelines and tools for the development of policy and regulatory frameworks, financing policies and strategies, development of telecommunication networks, the use of reliable and cost-effective ICT applications, cyber security, broadcasting and spectrum management. The Department is also responsible for promoting access to, as well as use and knowledge of, telecommunications and ICTs

for groups which have been marginalized in their access to current mainstream information communications technology services, including women and girls, children and youth, indigenous people, persons with disabilities and people living in remote communities. The Department is also responsible for making contribution to and following-up the work of ITU-D Study Groups for issues related to the responsibilities of the Department.

The table below shows the breakdown of the human resources (Work/Months) in the Infrastructure, Enabling Environment and E-Applications Department (IEE) by grade, for both planned and actual resources for 2017.

Human resources (Work/months)


D1 12 12

P5 60 48

P4 60 96

P3 36 24

P2 24 24

G6 12 12

G5 36 36

Total 240 252

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Projects and Knowledge Management Department (PKM) The Projects and Knowledge Management Department (PKM) is responsible for assisting ITU Member States and ITU-D Sector Members strengthen the institutional and organizational capability to adapt to the rapidly changing telecommunication/ICT environment through capacity building. The Department also provides administrative and technical support in the formulation of project proposals and implementation of projects, project monitoring and evaluation; produces and disseminates timely statistical and analytical data on the Telecommunication/ICT Sector and the Information Society; and supports the work of ITU-D Study Groups. The Department is also

responsible for providing concentrated assistance to least developed countries, small island developing states, and landlocked developed countries. In addition, PKM implements activities and projects in the domain of emergency telecommunications, and climate change. The Department is also responsible for making contribution to and following-up the work of ITU-D Study Groups for issues related to the responsibilities of the Department. The table below shows the breakdown of the human resources (Work/Months) in the Projects and Knowledge Management Department (PKM) by grade, for both planned and actual resources for 2017.

Human resources

(Work/months)


D1 12 12

P5 48 48

P4 72 84

P3 72 60

P2 12 12

G6 12 12

G5 72 60

Total 300 288

Performance Report

149

Performance Report

Innovation and Partnership Department (IP)

The Innovation and Partnership Department (IP) is responsible for the strategic planning and thinking that will properly position the BDT to accomplish the organizational goals and objectives and to achieve the corporate vision; partnership building and resource mobilization, including the management of the ICT-DF and other funds in

trust to support the implementation of regional initiatives through bankable projects; and content coordination and strengthening of the synergy between the ITU-D Study Groups, the programmes and the special initiatives.

The table below shows the breakdown of the human resources (Work/Months) in the Innovation and Partnership Department (IP) by grade, for both planned and actual resources for 2017.



D1 12 12

P4 48 60

G6 24 24

G5 12 24

Total 96 120

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jectives

Performance Report

Regional and Area Offices

The Regional and Area Offices are responsible for proposing the operational policy and strategy of telecommunication development activities in their respective regions, coordinating with countries of the region to prioritize requirements, proposing inputs for the preparation of the operational plan based on these prioritized regional requirements, as well as coordinating

and implementing technical cooperation activities in their respective regions, be they in the framework of projects, regional initiatives, or follow-up of World Telecommunication Development Conferences.

The table below shows the breakdown of the human resources (Work/Months) in the Regional and Area Offices by grade, for both planned and actual resources for 2017.



D1 48 48

P5 150 156

P4 48 48

P3 144 144

P2 24 24

G6 48 48

G5 192 192

G4/G3/G2 48 48

Total 702 708

Performance Report

151

Performance Report

The tables below show the breakdown by region

- AFR



D1 12 12

P5 48 48

P4 12 12

P3 48 48

G6 12 12

G5 60 60

G4/G2 24 24

Total 216 216

- AMS



D1 12 12

P5 48 48

P4 12 12

P3 36 36

P2 12 12

G6 12 12

G5 48 48

Total 180 180

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Performance Report

- ARB



D1 12 12

P5 12 12

P4 12 12

P3 12 12

P2 12 12

G6 12 12

G5 24 24

G3 12 12

Total 108 108

- ASP



D1 12 12

P5 24 24

P4 12 12

P3 24 24

G6 12 12

G5 36 36

G3 12 12

Total 132 132

Performance Report

153

Performance Report

- CIS



P5 12 12

P3 12 12

G5 12 12

Total 36 36

- EUR



P5 6 12

P3 12 12

G5 12 12

Total 30 36


PART 2 ............................................THE FIVE OBJECTIVES OF THE TELECOMMUNICATION DEVELOPMENT SECTOR

PART 3 .............................................. THE TELECOMMUNICATION DEVELOPMENT BUREAU

PART 4 .................................................................THE RESOURCES


Performance Report

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Performance Report

PART 4 – The resources

Summary

This part of the document presents the summary of planned and actual resources for 2017. These estimates are based on the full implementation of outputs and activity programme of the Telecommunication Development Sector.

Human resources

The following table and charts present the evolution of the planned human resources in terms of work/months for the Telecommunication Development Bureau for 2017.

Comparison between the actual and planned human resources levels Human resources (Work/months)


E2 12 12

D2 12 12

D1 84 84

P5 294 276

P4 264 324

P3 288 264

P2 132 132

G7 12 12

G6 192 192

G5 348 348

G4/G3/G2 48 48

Total 1,686 1,704

158

Performance Report

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Performance Report

159

Performance Report

Distribution of the actual 2017 staffing level of the Telecommunication Development Bureau by grade (Work/months)

Breakdown of total 2017 actual human resources by department

Performance Report

160

Performance Report

Distribution of the 2017 actual staffing (work/months) of the Telecommunication Development Bureau by Department and grade

DIR (includes ROs)

DDR IEE PKM IP

Elected Official 12

D2 12

D1 48 12 12 12

P5 156 24 48 48

P4 60 24 96 84 60

P3 144 36 24 60

P2 36 60 24 12

G7 12

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G5 216 12 36 60 24

G4/G3/G2 48

Total 792 252 252 288 120


PART 2 ............................................THE FIVE OBJECTIVES OF THE TELECOMMUNICATION DEVELOPMENT SECTOR

PART 3 .............................................. THE TELECOMMUNICATION DEVELOPMENT BUREAU

PART 4 .................................................................. THE RESOURCES

PART 5 ...........................ANNEX ON THE IMPLEMENTATION OF REGIONAL INITIATIVES DURING 2017

Performance Report

163

Performance Report

PART 5 – Annex on the implementation of regional initiatives during 2017

In 2017, BDT continued to implement regional initiatives approved under the Dubai Action Plan. These regional initiatives were intended to address specific telecommunication/ICT priority areas through partnerships and resource mobilization to implement small-, medium- and large-scale projects in regions.

The summary of activities undertaken during 2017 under these regional initiatives is provided by regions in Part 1. More details on specific activities are provided in Part 2. Tables 1 and 2 provide quantitate and financial information on the levels of regional activities in 20171.

PART 1. SUMMARY

Africa Region

In 2017, BDT implemented project activities under 13 technical cooperation projects for a total amount of about 3 million CHF in the Africa region, in collaboration with Member States. In addition, activities on 48 actions were implemented for an amount of 597 thousand CHF.

ITU provided support to Africa Telecommunications Union (ATU) in organizing the preparatory meetings to build African common positions to the WTDC and WRC. ITU facilitated the harmonization of policies and regulatory frameworks in the region that includes universalization of broadband, e-Health using mobile devices, and regional and sub-regional IXP to provide cost reduction of traffic. Assistance was provided to countries in the region in various areas, including the model national broadband plans, development of digital economy policies, development of strategies and corporate strategic plan for institutions, etc.

A number of projects are currently ongoing in such areas as institutional reform, telemedicine, wireless broadband, judiciary training, CIRT implementation and enhancement, m-diabetes, and m-cervical cancer. Several regional workshops and forums were organized in 2017 in the region in such areas as conformance and interoperability, IPV6, cybersecurity and CyberDrill, IOT, ICT economics and finance, quality of service and quality of experience, international roaming, and ICT accessibility and digital inclusion. Several national workshops were organized on such subjects as spectrum management, ICT measurements and indicators, CIRT management, ICT skills train of trainers, COP, cybersecurity maturity review and strategy, crisis management plan, judiciary training, and QoS and QoE.

1 All financial figures for 2017 are preliminary awaiting the final closure of accounts. Implementation figures refer to

funds committed for the implementation of actions/projects.

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Performance Report

Americas Region

In 2017, BDT implemented project activities under 11 technical cooperation projects for a total amount of about 3.8 million CHF in the Americas region, in collaboration with Member States. In addition, activities on 32 actions were implemented for an amount of 649 thousand CHF.

Direct assistance and support were provided to different countries in the region in areas of policy and regulatory framework for an e-waste management, development of national ICT plans, preparation of guidelines for transition from analogue to digital broadcasting, infrastructure deployment, web accessibility training, etc. An online training on innovative communication tools for the inclusion and strengthening of indigenous people was delivered to over 150 indigenous people from 16 countries.

Several regional workshops and forums on conformance and interoperability, internet governance, cyber bullying, ICT accessibility and digital inclusion, cybersecurity and CyberDrill, emergency telecommunications and IOT were organized/delivered in 2017 in the Americas region. Over 15 capacity building activities were delivered through ITU Academy on relevant issues, such as radioelectric spectrum, the role of ICTs in smart and sustainable cities, optical and NGN networks, regulation of spectrum and telecommunications services, etc. A pilot project on the establishment of an Alternate Regional Emergency Telecommunications Network in the Americas Region was prepared as a result of the joint effort of ITU, CITEL and COMTELCA. A conformity and interoperability assessment study was conducted with the main objective of creating proposals on ways forward to improve the C&I status in the region.

Arab Region

In 2017, BDT implemented project activities under 8 technical cooperation projects for a total amount of 860 thousand CHF in the Arab region, in collaboration with Member States. In addition, activities on 32 actions were implemented for an amount of 369 thousand CHF.

Through the ITU Arab CoEs Network, 12 capacity building courses were implemented in different aspects of ICTs applications and services, new technologies and Broadband, and more than 300 participants were trained. A cooperation agreement was signed with the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) represented by the Employment Promotion Project (EPP) for the organization of “Girls in ICT Day Events“ until 2019. Assistance was provided to the Arab Incubators and Technoparks Network (ARTECNET), and a study was conducted on broadband networks and IXPs development.

Capacity building activities on Smart Learning, IoT, Smart cities development, ICT and Climate Change, and ICTs for Disaster Management were organized in the Arab Region. Direct assistance was provided to Palestine, Somalia and Sudan on mobile number portability, national numbering and appraisal systems, respectively. Furthermore, capacity building assistance was provided to countries in the area of spectrum management, IPv6 and frequency coordination. Efforts were continued in relation to cyber security through annual regional summit and annual regional Cyber Drills as well as child online protection and cybersecurity activities. ICT Accessibility was promoted regionally through the organization of Regional ICT Accessibility Week.

Basic Structure for National Spectrum Management System in Comoros was conducted in 2017. In addition, several workshops were organized on spectrum management and frequency allocation in collaboration with BR.

Performance Report

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Asia and the Pacific Region

In 2017, BDT implemented project activities under 14 technical cooperation projects for a total amount of about 1.4 million CHF in the Asia and the Pacific region, in collaboration with Member States. In addition, activities on 40 actions were implemented for an amount of 371 thousand CHF.

The key emphasis was on capacity building and specialized assistances in the areas of RF spectrum management and monitoring, developing medium to long-term spectrum management master plans, policy and regulatory frameworks, cybersecurity, implementation of CIRT, National Cybersecurity Strategies and child online protection, broadband, conformance, interoperability and type approvals, broadcasting, ICT applications, telecom sector roadmap for Pacific submarine cable access, converged licensing, quality of service, ICT Indicators and Statistics, Internet of Things, implementation of IPv6, ICTs for promoting innovation and entrepreneurship, ICTs for the empowerment of women, e-governance, smart and sustainable cities, e-agriculture, emergency telecommunications, and other technical and regulatory assistances.

In the area of training, emphasis continued to focus on smart sustainable technologies, e-applications, IPv6 infrastructure security and transition, cybersecurity, CIRT capabilities and child online protection, ICT indicators and statistics, broadband technologies and roadmaps, satellite and emergency communications, submarine cable access, competition analysis in cross-sectoral environment, 5G, conformity and interoperability, Internet of Things, spectrum economics, legal and wireless innovation in spectrum management, RF monitoring and automation tools (SMS4DC), preparing for international conferences, developing e-strategies (agriculture, health, postal service, telecommunication), cost modelling for wholesale, retail and mobile networks and broadcasting, among others.

CIS Region

In 2017, BDT implemented activities on 19 actions for an amount of 231 thousand CHF.

All five WTDC-14 Regional Initiatives were implemented. Major outputs of CIS Regional Initiatives in 2017 were Internet Access and Training Centre for persons with hearing disabilities in Vitebsk, Republic of Belarus (5 working places) and the software that helps to select the most feasible solution for broadband deployment in all cities and settlements in CIS and Georgia (https://broadbandcalculator.online ), among others.

Following demand from ITU membership in the CIS region, areas of capacity-building activities and regional discussions in 2017 included innovation, spectrum management and broadcasting, smart sustainable cities, future networks, IoT, digital financial services, policy and regulation and cybersecurity. Throughout the year, 18 regional events were organized, attracting around 1,170 participants in total from more than 30 countries. Technical assistance was provided to address requests from ITU Member-States in the region in areas of training of informatics teachers in rural areas; improvement of remote education facilities for capacity building; research on best practices of regulation; and expert assessment of broadband tariff methodology, among others.


Performance Report

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Performance Report

Europe Region

In 2017, BDT implemented project activities under 2 technical cooperation projects for a total amount of 415 thousand CHF in the Europe region, in collaboration with Member States. In addition, activities on 16 actions were implemented for an amount of 223 thousand CHF.

Efforts to strengthen the implementation mechanism for the region were continued, including coordination of actions with diverse relevant organizations in the region, such as CEPT, EU, EC, ECO, ENISA, Regional Cooperation Council, ICPE and the UN, including UN ECE, R-UNDG, UNIDO, UNCTAD, WHO and FAO, as well as some UN country teams. Throughout the year, more than 21 workshops, seminars, expert group meetings on broadcasting, broadband, accessibility, cybersecurity, innovation, ICT for energy and electromagnetic field in the context of 5G roll out, and human capacity building were organized, attracting more than 2,100 participants in total from 35 countries. In addition, human capacity of more than 400 professionals was built through the European Network of Centers of Excellence (CoEs) that offered 25 training opportunities.

Direct assistance was provided to Albania, Bosnia and Herzegovina, Montenegro, Cyprus, Poland, FYR Macedonia, and Serbia in the fields of innovation, broadcasting, broadband, cybersecurity, and ICT applications, and elaboration of digital innovations profiles. 10 publications and reports have been elaborated. A new approach for effective delivery of executive trainings on accessibility at national level with the collaboration of UN resident teams has been piloted in two countries and will be further replicated across Europe region. Collaboration with European Commission and the Regional Cooperation Council has been strengthened to advance the digital integration of Western Balkans.

Table 1. Implementation of BDT operational plan by regions in 2017

(amounts in thousands of Swiss francs)

Table 2. Implementation of projects by regions in 2017

(amounts in thousands of US Dollars)

RegionNumber of

actions

Impl. Level

CHF (000)

Number of

actions

Impl. Level

CHF (000)

Number of

actions

Impl. Level

CHF (000)

Number of

actions

Impl. Level

CHF (000)

Number of

actions

Impl. Level

CHF (000)

Africa 25 331 10 124 13 142 48 597

Americas 14 238 4 104 10 194 4 113 32 649

Arab States 12 188 8 56 8 56 4 69 32 369

Asia-Pacific 23 207 7 81 7 63 3 20 40 371

CIS 6 75 5 64 8 92 19 231

Europe 10 118 3 46 3 59 16 223

Total 90 1,157 37 475 49 606 11 202 187 2,440

Objective 2 Objective 3 Objective 4 Objective 5 TOTAL

RegionNumber of

projects

Impl. Level

US$ (000)

Number of

projects

Impl. Level

US$ (000)

Number of

projects

Impl. Level

US$ (000)

Number of

projects

Impl. Level

US$ (000)

Number of

projects

Impl. Level

US$ (000)

Africa 3 184 6 2,517 4 289 13 2,990

Americas 8 3,766 3 28 11 3,794

Arab States 2 810 3 7 2 17 1 26 8 860

Asia-Pacific 13 1,288 1 81 14 1,369

CIS 0 0

Europe 2 415 2 415

Total 28 6,463 10 2,605 9 334 1 26 48 9,428

FIT ICT-DF Operational Plan UNDP TOTAL

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PART 2. DETAILS OF ACTIVITIES UNDERTAKEN IN 2017 UNDER REGIONAL INITIATIVES

AFRICA REGION

AFR RI 1: Strengthening human and institutional capacity building

The Regional Initiative on Strengthening Human and Institutional Capacity Building was extensively implemented within the framework of the ITU CoE network and ITU Academy. In 2017, about 200 professionals were trained in various subjects by the networks.

The Smart Africa Scholarship Fund was established with seed funding from ITU and initial contributions from Rwanda and South Sudan in 2015. In 2016, the fund awarded seven scholarships to students, enabling them to pursue ICT/Engineering Masters programmes at Carnegie Mellon University (CMU) Africa. The students graduated successfully strengthening Africa’s ICT-related human capacity. In 2017, additional scholarships were awarded to 10 students at CMU Africa and 24 students at ESMT in Dakar (Senegal).

The Annual Regional Annual Regional Human Capacity Building Workshop for Africa, organised by the ITU in Plaine Magnien, Mauritius, on 28-30 June 2017 under the theme “"Developing the ICT ecosystem to harness Internet-of-Things”, attracted 161 participants from 21 countries and 6 international/regional organizations. 61 participants were foreigners and the rest were from Mauritius. The participants included professionals from governments, regulatory authorities, ICT industry from public and private sector as well as academia.

The newly established ICT Commission in Tanzania has developed its Corporate Strategic Plan with the assistance from the ITU.

AFR RI 2: Strengthening and harmonizing policy and regulatory frameworks for the integration of African telecommunication/ICT markets

Least developed country (LDC) capacities were increased in the area of telecommunication/ICT standardization and statistics through national workshops held in Gabon and Madagascar, which provided a deeper understanding of ICT indicators and data collection to the 25 participants in each workshop.

Workshops were conducted in the Economic Community of Central African States on harmonizing national ICT policies and regulatory frameworks. This resulted in the drafting of a set of model laws that are awaiting transposition into the national legislation of requesting countries.

ITU assistance to Rwanda and Burundi laid the foundation for new ICT bills, a secondary legislation and the creation of new specialized regulatory agencies (for frequencies and ICT). Similar assistance has also been provided to Madagascar, Equatorial Guinea and Togo.

ITU assistance to Uganda helped them to progress with the development of its Digital Uganda Vision, which will integrate and harmonize all policies related to ICTs from various sectors in the country.

AFR RI 3: Development of broadband access and adoption of broadband

Wireless broadband infrastructure projects under the ITU/Craig and Susan McCaw Broadband Wireless Network Project for Africa are being implemented in six countries (Burkina Faso, Burundi, Lesotho, Mali, Rwanda and Swaziland) to develop wireless broadband infrastructure and applications and enhance capacity. The projects in Lesotho, Mali, and Swaziland are ongoing, while the projects in Burkina Faso , Burundi and Rwanda have already succeeded in bringing broadband access to hospitals and schools. The same project was also launched in Madagascar with local funding.

Under the ITU/MSIP (Ministry of Science, ICT and Future Planning, Republic of Korea) wireless broadband access master plan project, the groundwork has been completed for the adoption and use of broadband in the Republic of the Congo and Malawi.

A memorandum of understanding between China, ITU and East African Community (EAC) countries on joint partnership and cooperation on the acceleration of development of infrastructure for ICT in East Africa has

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provided a strong basis for future implementation of ICT projects. In 2017, a feasibility study was commissioned in regard to implementation of the Joint Partnership and Cooperation on the Acceleration of Development of Infrastructure for ICT in East Africa project that looked at three components: 1) Enhanced broadband and connectivity infrastructure in the EAC, 2) Regional e-transactions platform for e-government and e-commerce, and 3) Centre of excellence in ICT research and innovation. Country visits have now been conducted by ITU and MIIT China experts and respective profiles established in 2017. Project formulation for EAC is underway.

The continuous effort being put into development of the ITU interactive terrestrial transmission map for Africa will result in increased business potential and improved infrastructure planning (sharing of passive telecommunication infrastructure and power supply) in the region.

ITU prepared and shared a case study of the One Network Area roaming framework for the East Africa Northern Corridor countries, which was adopted as a benchmark for roaming in Africa. Mobile Roaming charges have been removed in East Africa and several countries in West Africa, leading to the One Africa Network endorsed by Smart Africa Heads of State.

Burundi was assisted in the development of a broadband policy, strategy and regulatory framework that will result in an improved regulatory environment to help meet the growing demand for broadband connectivity.

A broadband universal access study was conducted for Lesotho that provided strategic guidance for implementation of the universal broadband strategy and overall development of the ICT sector in Lesotho.

Training on C&I was delivered to countries in 2017, as in previous years.

Namibia was assisted in the revision of its National Broadband Policy and associated Strategic Implementation Plan for achieving a digital economy, which will be compliant with the new guidelines, adding any new content if necessary.

In addition, assistance was given for:

the development of ITU Interactive Terrestrial Transmission Maps for the Economic Community of West African States (ECOWAS) subregion;

RASCOM, in its technical auditing;

ECOWAS, in the feasibility study of its SIGTEL (a repository for telecom/ICT projects and activities in West Africa);

a feasibility study conducted for EACO countries (East Africa) for the setting up of a subregional Internet exchange point (IXP);

setting up of an Internet protocol version 6 (IPv6) testbed in Côte d’Ivoire and Uganda, to be used as subregional test beds for IPv4 to IPv6 migration in Western and Eastern Africa, respectively;

the implementation of phase one of the ITU/McCaw Foundation broadband wireless network in Burkina Faso, and a review of the scope and planning of the same project for Mali;

setting up of an IPv6 testbed in Zimbabwe implemented to be used as a subregional testbed for IPv4 to IPv6 migration in Southern Africa;

setting up of an IPv6 testbed in Cameroon, to be used as a subregional testbed for IPv4 to IPv6 migration in Central Africa.

AFR RI 4: Spectrum management and transition to digital broadcasting

In 2017, a regional workshop on the funding of DTT was organized in Dakar. Strategies and solutions were deployed by Regional Development banks to provide enough funding for requesting countries in their migration to DTT. In addition, some countries, such as Equatorial Guinea, Gabon and Congo, were assisted in their national spectrum management and frequency coordination.

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AFR RI 5: Building confidence and security in the use of telecommunications/ICT

In 2017, CIRT readiness assessment workshops were conducted for Mali and Namibia in March and April, respectively. ITU, in collaboration with CTO, assisted the kingdom of Swaziland to perform a cybersecurity maturity review and a national cybersecurity strategy in September. In addition, a regional capacity building workshop was conducted in Benin in December.

AMERICAS REGION

AMS RI 1: Emergency telecommunications

The ongoing Bahamas Smart Island initiative, is currently a blueprint for other Caribbean countries. The initiative serves to improve urban infrastructures, systems and governance and help save lives by better preparing to meet the challenges of climate change, including disruption in the wake of a disaster. It will also contribute to social equality by ensuring universal access to public services, healthcare, security and intelligent traffic systems.

In September and October 2017, ITU deployed emergency telecommunication equipment to the Caribbean islands of Haiti, Dominica and Antigua and Barbuda as a response effort after the massive devastation caused by some of the strongest storms to hit the region: Category 5 Hurricanes Irma, Jose and Maria. A combined total deployment in the Caribbean Region of 70 satellite phones, 13 BGANs, 33 Solar Chargers & accessories and two (2) VSAT, peripherals & accessories were deployed to support humanitarian relief and initial recovery efforts and for further coordination of recovery and reconstruction activities in different locations on the islands for up to three (3) months in the first instance. The two (2) VSATs will remain in Dominica as part of their infrastructure with connectivity cost undertaken by the country.

In 2017, the II Workshop on Technologies for mitigating the effects of earthquakes and tsunamis was organized in Pisco, Peru on 21 and 22 June 2017.

In October 2017, ITU, CITEL, COMTELCA and CTU signed a letter of intention during WTDC-2017 in Argentina, committing to develop a cooperation mechanism for the implementation of projects on the use of ICT for emergency and disaster situations in the Americas region. As its direct result, ITU designed and signed the project “Proyecto piloto para el uso de las TIC para situaciones de emergencia y desastres en la región de las Américas” (Pilot Project for the use of ICTs in emergency and disasters in the Americas region), which will benefit Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama and Dominican Republic and it will be implemented in 2018. The beneficiary countries will receive a kit that will enable them to integrate a regional emergency telecommunication network based on Winlink.

AMS RI 2: Spectrum management and transition to digital broadcasting

In 2017, ITU launched a border-area frequency coordination process for Caribbean basin and Central American countries (a total of 27 countries and territories). The first meeting was held in Nicaragua in March, and the second took place in Guatemala at the end of August 2017. Meanwhile, most of the countries have contributed the spectrum assignment data needed in order to run the frequency coordination simulation iterations. The whole process is expected to be concluded in 2018.

In 2017, ITU delivered online training courses in the fields of spectrum management and digital broadcasting for the benefit of Latin American countries. In particular, online training course in spectrum management in cooperation with the Inter-American Telecommunication Commission (CITEL) were delivered through the ITU Academy platform.

ITU supported the Ministry of Information and Communications Technologies of Colombia (MinTIC) in the development of studies, analyzes and proposals related to (i) the diagnosis and updating of National Technical Plans of Radio Broadcasting (PTNRS); (ii) the definition of the technological strategy for the new AM and FM radio broadcasting in Colombia; (iii) new technologies for radio broadcasting; (iv) proposing a good practices manual for stations and “transmóvil” assembly; (v) the technical specification of a WEB tool

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for management and control of the PTNRS and the radio broadcasting concessionaires; and (vi) training and socialization activities. This assistance is provided in the framework of a technical Cooperation Project 9COL16036.

ITU supported the Ministry of Information and Communications Technologies of Colombia (MinTIC) in the diagnosis and audit of the process of Spectrum Allocation by Objective Selection in order to make recommendations to strengthen management, analysis, administration, planning and allocation of the radio electric spectrum within the framework of the Integrated Management Model (MIG) of the Ministry. This assistance is provided in the framework of a technical Cooperation Project 9COL17037.

In 2017, the ITU-Korean Project on the Development of Master Plans for Spectrum Management completed the Master Plan for St. Vincent & the Grenadines. This project aimed to assist developing countries in the Americas region, focusing on Caribbean countries, to establish national spectrum management master plans. The activities of the project with respect to each beneficiary country included the assessment of spectrum management scheme (i.e. spectrum policy, spectrum use, authorization, spectrum sharing, spectrum pricing, spectrum monitoring and compliance), and the provision of advice in connection with each beneficiary country’s development of relevant policies, legislations and regulations, based on requests and interests of the countries. This project will also build human capacity and provide guidance in preparing the implementation of the master plans where requested by beneficiary country and agreed to by ITU.

In the framework of the Latin American Telecommunications Congress, co-organized with GSMA LA, CAF, ASIET and the Colombian Administration, ITU arranged a session dedicated to discuss public policies in the field of development-oriented radio-communications. The attendance to the Congress was estimated at more than 500 people, of which at least 300 attended the ITU Panel. In a poll distributed to 150 attendees, the panel organized by the ITU was ranked second under question “Which was the most relevant panel?”.

AMS RI 3: Development of broadband access and adoption of broadband

ITU delivered a study on broadband focusing on technology, market and regulation aspects, and analysing the status of broadband development in the Andean subregion (Bolivia, Colombia, Ecuador, Peru and Venezuela).

Training on C&I was delivered to countries in 2017, as in previous years.

In July 2017, assessments of C&I regimes and MRAs have been specifically conducted for South American countries (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay and Venezuela). ITU presented assessment reports to countries during a workshop.

In 2017, ITU continued to support the development of MRAs for COMTELCA country members (Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, and Panama).

Collaboration between an ITU Academia member, CPqD, with ITU and Caribbean Stakeholders in regard to homologation and testing procedures: A high-level Caribbean mission visited the laboratories of the CPqD in Campinas, Brazil, on 13-17 November, 2017 in order to gain on-sight experience and to validate testing of devices. ITU and Caribbean Stakeholders are presently assessing and testing the best procedures and processes for shipping equipment to Testing Centres, like CPqD, for testing.

In 2017, ITU assisted Trinidad and Tobago in the Development of a National ICT Plan. This took the form of a technical advice to the government to ensure organizational, functional and governance structures that are consistent with the Government’s national agenda and goals for the ICT sector, taking into consideration the country’s specific requirements, circumstances and limitations in the review of the draft national ICT plan and recommended alternatives or changes, where warranted.

In 2017, a case study on the massification of ICTs and the digital ecosystem in Panama was published and another study was prepared for Nicaragua. The objective was to analyze the use of ICTs from a regulatory and institutional structure perspective, as well as to look at the status of development and implementation

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of telecommunication policies and broadband plans in each country. These case studies resulted in strategic recommendations for bringing about the more effective use and application of ICTs in the countries.

ITU supported South American countries in mapping long-distance terrestrial optical cable systems, a tool that helps administrations and regulators in their work of building and reviewing policies.

AMS RI 4: Reduction of telecommunication service prices and Internet access costs

ITU supported enhanced dialogue to promote a broadband connection between Paraguay and Bolivia (ENTEL Bolivia and the Paraguay Telecommunication Company (COPACO)), the only two landlocked countries in the Americas region.

ITU Study to determine a model for the National IXP for Guatemala involved ISPs, Academia, Government, Content Providers, Civil Society, Mobile Providers and others during several months through online and in situ meetings. Three models were presented, of which one was selected. ITU developed the selected Academic/Private Model and ISOC donated the equipment. ITU participated as secretariat to coordinate the election of the interim executive committee which took the responsibility of the physical implementation of the IXP.

AMS RI 5: Capacity building to engage in global ICT policy, with special focus on improving cybersecurity and developing countries’ participation in the existing Internet governance institutions

Americas Cybersecurity Regional Symposium and V Regional Forum on Cybersecurity and Cyberdrill Applied Learning for Emergency Response Team for the America Region were held in Montevideo on 26-29 September 2017. The Symposium of Cybersecurity attracted 84 attendees from Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Jamaica, Mexico, Panama, Paraguay, Peru, and Uruguay.

In 2017, with the aim of strengthening capacities of the ITU membership in the field of international Internet Governance, ITU in partnership with Diplo Foundation and ANATEL organized the ITU Regional Workshop on “Strengthening capacities in international Internet governance”.

ITU collaborated with Suriname in hosting the Caribbean Cybersecurity & Cyber Drill in July 2017. The Caribbean Cybersecurity & Cyber Drill provided the capacity building for cybersecurity representatives from Surinam and from several countries of the Caribbean Region and training on the establishment of a National CIRT. The event attractedh 99 attendees representing such countries as the Dominican Republic, Grenada, Guyana, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago , Montserrat (UK), Turks and Caicos Islands (UK), and USA.

To improve capacity in ICT mobile applications, subregional assessments were delivered to the Americas region countries on the potential of mobile technologies and on the evolution of policies for and challenges arising from m-government as well as tools for addressing those challenges, together with recommendations on how to promote the rapid implementation of m-government.

Technical assistance was provided to Trinidad and Tobago to develop its national cybersecurity data protection and classification policy, as well as two workshops on data classification and retention.

In cooperation with ITU, countries in the Americas region participated in the seventh and eighth editions of the South School on Internet Governance, which is a capacity-building event aimed at training new leaders in the most important aspects of Internet governance, from a global perspective and with special focus on Latin America and the Caribbean.

ARAB REGION

ARB RI 1: Development of broadband access and adoption of broadband

Assistance was provided to Iraq, Libya, Palestine, Sudan and Yemen to establish their national broadband master plans for broadband infrastructure and adoption of broadband services.

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The first draft of guidelines on cloud computing for education was issued and discussed during an experts meeting organized in collaboration with the Arab League Educational, Cultural and Scientific Organization (ALECSO). These guidelines will support policy-makers in Arab countries in their selection of an appropriate and cost-effective cloud platform model. In addition, the toolkit on “National Strategic Implementation plan for using Cloud Computing in Education in Arab Countries” was developed in partnership with the ALECSO. The toolkit is available for adoption at national levels.

An assessment study was also drafted for Palestine on establishment of a satellite earth station.

ITU expertise was provided to Djibouti to expand the Djibouti Telecom broadband network through WiMAX broadband wireless networks. In addition, an ITU feasibility study was carried out to assist Djibouti in its consideration of the establishment of a regional IXP.

A project on human capacity building in relation to IPv6 was implemented under the framework cooperation agreement signed between the United Arab Emirates’ Telecommunications Regulatory Authority (TRA) and ITU.

Arab States countries were also assisted in identifying policy, regulatory, technical and commercial measures for achieving affordable broadband access and services.

AICTO was assisted in its study on the impact of OTT services on the Arab States telecommunication markets.

Selected countries were assisted in developing national broadband plans, as well as in raising awareness and building capacities on technical, economic and financial aspects of broadband deployment and adoption.

The Arab Regional Office co-organized the third annual Middle East and North Africa Spectrum Management Conference on 24 and 25 January 2017, in partnership with Forum Global and the United Arab Emirates’ TRA (over 200 registrations). The event was followed by the ITU Workshop on Cross-Border Frequency Management in Arab States, held in Dubai (United Arab Emirates) on 26 January 2017 and attended by 60 participants. As part of the implementation of the first phase of the project on developing basic structure for national spectrum management systems for developing countries, BDT conducted a scoping mission to Comoros by a two-person team to explain the assistance's challenges and objectives and to collect information from the involved stakeholders for the assessment. As a result, recommendations were developed that would be used to develop a Basic Structure for National Spectrum Management System in Comoros.

The skills of 80 delegates from seven Arab countries in the area of technical, regulatory and policy aspects related to broadband networks in the era of the app economy were enhanced during the ITU Arab Forum on Future Networks, held in Tunis (Tunisia) on 21 and 22 February 2017.

During the ITU/BDT Regional Economic and Financial Forum of Telecommunications/ICTs for Arab States, held in Nouakchott (Mauritania) on 17 and 18 May 2017, the 85 participants from six countries shared knowledge and best practices in relation to the contribution of ICTs to the achievement of SDGs set out in the United Nations 2030 Agenda for Sustainable Development.

Selected countries were assisted in developing cooperation to establish Mutual Recognition Agreements on conformance and interoperability (Support to Maghreb Countries meeting in Tunis, Tunisia, 19-20 December 2017).

ARB RI 2: Building confidence and security in the use of telecommunications/ICTs

Capacity was built and awareness raised through the organization of summits, forums, seminars, workshops and training events covering different areas of cybersecurity to meet the expected results of this regional initiative. Guidelines on COP were also developed. ARO developed in close collaboration with MCIT Egypt a games booklet on “Guidelines for teachers and trainers to teach the children the principles of using the internet safely through games”, which was published in Arabic.

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In addition, selected countries were assisted in establishing their national CIRTs, and regional cybersecurity drills were conducted annually to test CIRT readiness, improve capabilities and ensure optimal coordination between Arab CIRTs.

In the area of technical and policy frameworks, a regional study entitled Cloud Computing in Arab Countries: Legal and Legislative Aspects, Facts and Horizons was carried out to help define the legal measures that ensure data privacy and secure use of the Internet and its various applications.

Selected countries were assisted in the development of their national cybersecurity strategy and COP strategy. ARO in collaboration with the Information Technology Institute (ITI) in Egypt organized the Train the Trainers workshop for establishing localized challenge-based training curriculum in Cybersecurity for Teens in the Arab region. The objective was to train Arab professionals on the ITI curriculum that was designed based on STEAM inspiring initiative and SAMR methodology to enthuse and engage young students in ICT technology through challenge-based activities and cybersecurity skills.

Sudan was assisted in 2017 with the development of its national COP strategy framework.

In cooperation with ARCC, the fifth edition of the ALERT regional cyberdrill was held in Doha (Qatar) from 5 to 9 March 2017. In addition, in collaboration with the Regional Office of Africa, the FIRST-ITU Regional Symposium for Arab and African Regions was organized on 13-15 November 2017, and Cyber Drill - ALERT (Applied Learning for Emergency Response Teams), fourth edition for Africa Region, was organized in Dar Es Salam on 16-17 November 2017. More than 100 professionals were trained from both Arab and Africa Regions.

Training was provided to improve the technical and management skills of Arab CIRTs in the fields of web vulnerability modules (SQAP) and chief information security officer (CISO) modules.

Mauritania was assisted in April 2017 in the development of its national cybersecurity strategy.

Djibouti was assisted, through the ARCC in May 2017, with building its technical capacity in the areas of web security attacks and vulnerability assessment penetration tests.

ARO organized the ITU Regional Forum on Ensuring Cybersecurity in the Era of Emerging Technologies for the Arab Region in Cairo, Egypt, on 28-29 November 2017. The Forum was organized in collaboration with and at the kind hosting by the Arab Administrative Development Organization (ARADO) and attended by 105 participants from 14 Arab countries. The participants discussed the challenges related to emerging technologies and actions to address them.

ARB RI 3: Use of telecommunications/ICTs for smart and sustainable development and protection of the environment

A model policy and legislation for the management of ICT e-waste was drafted that will help to develop national policies in the Arab States region.

To support countries in the development of their national policies, a model policy and case study reports on ICT e-waste in the Arab States region have been drafted.

A regional study on the regulatory framework of ICTs for the transition to smart and sustainable development in the Arab States resulted in a model regulatory framework that will help to define national frameworks in those States.

To support the elaboration of national telecommunication emergency plans, a model national emergency telecommunication plan for the Arab States was drafted.

ARB RI 4: Smart learning

A series of four capacity-building workshops, organized over two years with the aim of building the capacity of policy-makers and planners in the education and ICT sectors in countries of the Arab States region, as well as that of the region’s governments in the field of smart learning, were developed through a cooperation

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agreement signed with the United Arab Emirates’ TRA. The first workshop, attended by participants from ten countries, was held in Dubai from 26 to 28 February 2017.

ARB RI 5: Ensuring access to telecommunications/ICTs, in particular for persons with disabilities

In an effort to support countries in the Arab States in the development of their own national policies, the ITU model ICT accessibility policy report was translated and published in Arabic for the 22 Member States from the region.

Egypt formulated, with ITU support, its national policy on ICT accessibility, with the aim of creating an enabling environment for persons with disabilities, and encouraged other countries in the Arab region to follow suit by showcasing Egypt’s transformed national policy framework in this domain.

ASIA-PACIFIC REGION

ASP RI 1: Special consideration for least developed countries, small island developing states, including Pacific island countries, and landlocked developing countries

The first ITU Asia-Pacific Regional Initiative (ASP RI 1) calls for special consideration for LDCs, small island developing states (SIDS), including Pacific island countries, and LLDCs, in order to meet their priority ICT requirements. ITU carried out the following actions in support of this objective:

Provided assistance to Nepal (Ministry of Information and Communications) in the development/update of National Radio Law and management framework.

In a partnership with the Republic of Korea’s MSIP, ITU continued to provide assistance to selected countries in the Asia-Pacific region to establish national spectrum management master plans (see also ASP RI 3).

FAO and ITU assisted Afghanistan, Fiji and Papua New Guinea in developing e-agriculture strategies.

A project on capacity building on countering misappropriation of telephone numbers in Pacific island countries was launched in 2017, supported by Australia’s DOCA.

In 2017, assistance was provided to Bhutan on an IPv6 roadmap and IPv6 infrastructure security.

ITU provided assistance to Mongolia in the area of ICT Statistics, Cost modelling, Digital Financial Services and Digital Financial Inclusion as well as Spectrum Management.

ITU, in cooperation with PITA and with support from the DoCA and APNIC, built capacity of Members from Pacific Islands in areas of ICT applications, Internet and IPv6 Infrastructure Security, and submarine cable access. A study was also carried out in the areas of international connectivity as well as telecom sector priorities for the Pacific.

ASP RI 2: Emergency telecommunications

The region has seen improved capacity and awareness on the part of its Member States in addressing emergency telecommunication issues through various activities, including the sharing of best practices on emergency communications. Project to address Emergency Telecommunications including National Emergency Telecommunications Plans was established with the assistance of DoCA, Australia.

ASP RI 3: Harnessing the benefits of new technologies

Collaborated with GSMA in providing resources for a Workshop on Spectrum Management in Dhaka, Bangladesh, January 2017

FAO and ITU assisted Afghanistan, Fiji, Philippines and Papua New Guinea in developing e-agriculture strategies and supported Bhutan, Fiji and Sri Lanka towards solutions implementation.

Organized the ITU Regional Workshop on Managing Spectrum in the age of Wireless Communication enhancing capacity of 83 participants in May, 2017, Bangkok, Thailand.

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Provided assistance to Sri Lanka on development of technical RFP (for procurement of nationwide spectrum monitoring system) and Timor-Leste (for RF monitoring system for capital Dili and its international airport).

The ITU organized the 3rd Asia-Pacific Regional Forum on Smart Cities and e-Government, and The Annual Internet of Things Asia Pacific Summit built awareness of around 150 participants in the areas of Smart Cities and IOTs.

ITU expertise to improve frameworks and capability in the areas of conformity, interoperability and type approval was provided to several countries in the region through the following actions:

During 2017, members were assisted in the development of applications and cloud computing.

Governments, regulators and industry, through various training events, received training or capacity building in the following areas in 2017:

Spectrum Management (online, with 143 participants, February 2017).

Internet and IPv6 infrastructure security for telecommunication networks (35 participants from 11 countries) in May 2017 in Thailand.

Conformity and interoperability for 4G LTE (online, 36 participants from 13 countries) in April/May 2017.

IoT: technology, standards and planning (with 71 participants from 5 countries) in July 2017, Tehran, Islamic Republic of Iran.

Building IoT solutions for e-applications (62 participants), November 2017

Training and expert cybersecurity and COP events improved skills and enhanced national and regional awareness.

Online training through the ITU CoEs and China Academy of Information and Communication Technology deepened the understanding of C&I in telecommunication networks, mobile terminals and electromagnetic compatibility for 62 participants from 14 countries, in November 2017, Shanghai, China.

Training in partnership with the Asian-Pacific Postal Union developed an understanding of postal e-strategies among participants (Thailand, June 2017).

ITU Asia-Pacific CoE Training Program on Spectrum Engineering and Cross border RF coordination (Xian-China, Sep 2017) for 44 participants from 15 ITU member states.

Under the Girls in ICT Day programme, the ITU-MDES (Thailand) built capacity of more than 200 girls in the area of digital skills in partnership with FAO and CISCO.

ASP RI 4: Development of broadband access and adoption of broadband

Understanding of broadband infrastructure was deepened through improvements made to the online interactive transmission map for the Asia-Pacific region, in collaboration with the United Nation Economic and Social Commission for Asia and the Pacific (UNESCAP).

Awareness of the need for improved access to broadband infrastructure, applications and services was enhanced.

Governments, regulators and industry, through various training events, received training and built capacity in the following areas in 2017:

Deployment of Broadband through Next Generation Networks (12 participants, 4 countries) in November 2017, India

OTN and PTN for broadband and high-speed Services (Online, 10 participants, 4 countries)

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Broadband Mobile and Internet of Things Network Planning (75 participants, 10 countries), September 2017, Thailand

ASP RI 5: Policy and regulation

National telecommunication and ICT policy, regulatory and legislative frameworks have been strengthened.

Countries also improved their regulatory frameworks through direct assistance

Enhanced and exchanged information on regulatory matters, through top-level regulatory dialogue.

Improved policy and regulatory skills gained by participants from governments, regulators, industry and academia.

Collaborative Cross-sectoral Regulatory Mechanisms and Competition Analysis in Digital Economy (36 participants from 13 countries) in Thailand

Workshop on submarine cable access costing and pricing for the Pacific (90 participants), Fiji,

International Training Program (94 participants from 20 countries), India

Infocomm Media Executive Programme: Sharing the Singapore Experience (IMEP) (16 participants), Singapore

Improved collaboration with APT by partnering at sub-regional regulatory and policy forums

National frameworks on policy and regulation were strengthened through:

Direct country assistance in such areas as the Cost Models and Setting Interconnection Charges (Bangladesh, Mongolia); Regulatory framework for OTT services (Lao P.D.R.); consumer protection framework (Bhutan); and Competition and Tariff Regulation (Mongolia, Vietnam).

Improved cross-sectoral collaboration frameworks: e-agriculture (Afghanistan, Fiji, Papua New Guinea and Philippines) and DFS/DFI (Mongolia).

CIS REGION

CIS RI 1: Creating a child online protection centre for the CIS region

CIS RI 1 was implemented in partnership with the A.S. Popov Odessa National Academy of Telecommunications (ONAT), an ITU-D Sector Member, and with the support of the Administration of Ukraine. Major outputs are as follows:

Confidence and security in the use of ICTs was improved through the development of a multimedia distance-learning course on the safe use of Internet resources, which was organized into three modules: basic (for pre-schoolers and primary school pupils), intermediate (for five to nine year olds) and advanced (for senior school pupils, informatics teachers and parents). The course is available, in Russian, at https://onlinesafety.info and on DVD.

To further contribute to online safety, ITU and ONAT developed a database to store data on technical solutions for COP and software for choosing optimal technical solutions. More than 70 existing technical solutions for COP were tested by experts and included in the database. The software and database are available in Russian at https://contentfiltering.info.

Finally, to facilitate the identification and management of unsafe web resources, an automated system for the distribution of black (unsafe) and white (reliable) lists of Internet resources was developed. It includes modules for administrators, experts and users and can be used by educational institutions, telecommunication operators and other interested stakeholders. The system is populated with Internet resources and templates that are specific to the CIS countries. The system is available, in Russian, at http://bwld.online.

https://onlinesafety.info/

https://contentfiltering.info/

http://bwld.online/

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CIS RI 2: Ensuring access to telecommunication/ICT services for persons with disabilities

CIS RI 2 was implemented in partnership with:

the Belarusian State Academy of Communications, with the support of the Administration of Belarus

the Institute of Electronics and Telecommunications under Kyrgyz State Technical University named after Iskhak Razzakov (IET-KSTU), an ITU-D Sector Member, with the support of the Administration of Kyrgyzstan

the Ministry of Information Technology and Communications of Moldova

the Government of the Republic of Sakha, with the support of the Administration of the Russian Federation

the UNESCO Institute for Information Technologies in Education (IITE UNESCO), Moscow (Russian Federation).

Major outputs are as follows:

Established Information and Training Centre for Persons with Disabilities in the Kyrgyz Republic, opened on 22 October 2015, provides six workstations for motor-impaired users and six for visually-impaired users.

Internet Access Centre for Visually Impaired People providing 3 specially equipped working places was created in the suburb of Chisinau (Republic of Moldova).

Internet Access and Training Centre for users with motor and speech disabilities was established in August 2016 in the Republic of Sakha (Russian Federation). The centre has two workstations for blind users, three for visually-impaired users and five for users with musculoskeletal disorders and speech impairments.

Internet Access and Training Centre for persons with hearing disabilities was established in Minsk (Belarus) in September 2016. It has five workstations.

Similar Internet Access and Training Centre was established in Vitebsk, Belarus in 2017.

CIS RI 3: Introduction of training technologies and methods using telecommunications/ICTs for human capacity building

CIS RI 3 was implemented in partnership with:

IET-KSTU, an ITU-D Sector Member, with the support of the Administration of Kyrgyzstan.

ONAT, an ITU-D Sector Member, with the support of the Administration of Ukraine.


Software (an automated system) for the diagnosis of human susceptibility to one or more channels of information perception was developed and tested as a pilot in Ukraine. The software allows users to determine their predominant perception channel and provides valuable recommendations for improving the quality of their educational process through the use of ICTs. The main purpose of the system is to identify the learning process and ways in which pupils achieve good results, as well as to define the optimal forms and methods of supplying materials for training through the application of telecommunications/ICTs.

Methodological requirements for e-learning resources were elaborated and gaps in the national legislation of the Kyrgyz Republic were highlighted. Recommendations for the creation of an e-learning resource were drafted and published on the IET website for sharing with other countries in the CIS region: www.iet.kg .

http://www.iet.kg/

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CIS RI 4: Development of broadband access and adoption of broadband

CIS RI 1 was implemented in partnership with the A.S. Popov Odessa National Academy of Telecommunications (ONAT), an ITU-D Sector Member, and with the support of the Administration of Ukraine. Implementation was completed in 2017, major outputs are as follows:

Developed Recommendations on selecting appropriate technology of broadband deployment in rural and remote areas of CIS and Georgia.

Software that helps to select the most feasible solution for broadband deployment in all cities and settlements in CIS and Georgia (https://broadbandcalculator.online ).

CIS RI 5: Building confidence and security in the use of telecommunications/ICTs

CIS RI 5 was implemented in partnership with Moscow Technical University of Communications and Informatics, with the support of the Administration of the Russian Federation.


The current situation in the CIS where the building of confidence and security in the use of ICTs is concerned was analysed.

Recommendations containing general indications are being developed on how to evaluate the level of confidence and security in the use of ICTs.

Training materials were developed for “Forpost” lab-based intrusion detection/prevention systems, including profession-oriented modules, training aids and test materials for information security engineers.

EUROPE REGION

EUR RI 1: Spectrum management and transition to digital broadcasting

EUR RI 1 was implemented in partnership with several stakeholders, including:

Electronic and Postal Communications Authority (AKEP), Albania

National Media and Infocommunications Authority of Hungary

Ministry of Economic Development, Italy

Communications Regulatory Authority, Italy

Foundation Ugo Bordoni, Italy

Netherlands Radiocommunication Agency

Agency for Electronic Communications and Postal Services, Montenegro

Ministry of Digital Affairs, Republic of Poland

Department for Electronic Communications in the Ministry of Trade, Tourism and Telecommunications, Serbia

Office Fédéral de la Communication (OFCOM), Switzerland

European Broadcasting Union

INMARSAT, Nokia, LS Telcom AG, INTEL, Ericsson, Huawei, TIM Group Italy, Thales


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Implementation of this initiative has resulted in strengthened regional cooperation. Human capacities in the fields of spectrum management and digital broadcasting were built for more than 70 professionals from over 17 countries. Annual meetings on spectrum management and broadcasting were supplemented by training events.

A regional workshop for Europe and CIS on spectrum management and broadcasting (Italy 2017) identified issues and implementation actions that will maximize the economic and social benefits of the digital dividend. It also considered the future challenges to be addressed in broadcasting and in spectrum management to ensure that Europe and CIS regions are equipped with relevant measures and effective tools. Work pertaining to ITU-D as well as ITU-R Study Groups, TDAG and WRC were also presented and discussed. ITU was requested to further consider the topic of acceptable electromagnetic fields strength to assist administrations facing with this challenge.

In this context, an expert meeting on electromagnetic fields was held in November 2017 in Rome with the participation of over 30 experts from 10 countries. Country case studies were shared and commonalities in problems were found and approaches/solutions to address similar issues were exchanged. Outcome report of this meeting has been injected in relevant ITU-T, ITU-R and ITU-D study groups. In addition, results of the stocktaking exercise on the national approaches for EMF were also developed.

Twinning between Hungary and Albania in field of the spectrum strategy development was facilitated. In follow up to the Resolution 33, a review of the requirements for technical assistance in field of Broadcasting was carried out.

EUR RI 2: Development of broadband access and adoption of broadband

EUR RI 2 was implemented in partnership with several stakeholders including:

AKEP, Albania

RAK, Bosnia and Herzegovina

CRC, Bulgaria

HAKOM, Croatia

Communications Regulatory Authority, Italy

AEK, TFYR of Macedonia

EKIP, Montenegro

UKE, Poland

RATEL, Serbia

Energy and Water NRA, Italy

Ministry of Economic Development, Italy

Foundation Ugo Bordoni, Italy

Ministry of Digital Affairs, Poland

Ministry of Economy, Montenegro

University of Montenegro

FEEIT, Macedonia (ITU Centre of Excellence)

ISQ, Portugal (ITU Centre of Excellence)

Implementation of this initiative has resulted in strengthened regional cooperation. The human capacity of over 1 000 professionals from more than 30 countries in the field of the development of high-speed networks

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in Europe was enhanced. Events, meetings and online training events provided an opportunity for sharing best practices across the region. Specific studies and benchmarks have also been developed.

Regulatory Conference for Europe on "Next Generation Regulation" was held in September 2017 in Budva, Montenegro, within the framework of the Festival of ICT Achievements – INFOFEST 2017, building the capacity of professionals and providing an overview of the newest trends in ICT policy & regulation, innovative policy and regulatory tools for the digital economy and emerging challenges at the regional and subregional level, including those related to the 5G implementation.

A workshop to kickstart the IPV6 transition in Montenegro was held in September 2017, as a direct assistance request. This workshop assisted country in this process through the exchange of knowledge and experiences of the invited experts from the various ICT fields.

An Expert Group Meeting on Collaborating to Power the Smart Grids for Digital Growth was held in February 2017 in Geneva, Switzerland, targeting telecom and energy stakeholders. The aim of the meeting was to build on the concept of collaborative regulation and on the results of the ENERGISE project investigating the possible fields of cooperation and synergies between both sectors. This meeting was attended by 30 experts for telecom and energy sector representing 14 countries in Europe. One of the outcomes was the elaboration of a paper on ICT for Sustainable Energy, which highlights the impactful ICT related activities to be developed and ICT tools to be used to support the effective deployment of sustainable energy and smart grids (and other relevant technologies) within the context of the UN sustainable development goal number 7 namely “Affordable and clean Energy: Ensure access to affordable, reliable, sustainable and modern energy for all”. The draft publication was presented for comments at the Regional Preparatory Meeting held in April 2017 in Vilnius followed by a webinar in September 2017 and the final version presented in March 2018 on the occasion of the Regional Forum on Sustainable Development. It is expected that further work be discussed at the Global Symposium for Regulators 2018.

More than ten training events were delivered, enhancing the capacity and knowledge of over 600 professionals, through the ITU CoE network training events on NGN, mobile broadband, broadband access, software quality control and testing, compliance assessment of telecommunication and data communication cables and devices, strategic aspects of Internet governance, and innovations in end-to-end quality of service network design.

EUR RI 3: Ensuring access to telecommunications/ICTs, in particular for persons with disabilities

EUR RI 3 was implemented in partnership with several stakeholders including:

Ministry of Culture and Information of Serbia

Ministry of Trade, Tourism and Telecommunications of Serbia

Agency for Electronic Communications and Postal Services, Montenegro


United Nations Development Programme of Montenegro

United Nations Development Programme of Bosnia and Herzegovina

ProForma

Implementation of this initiative resulted in strengthened regional cooperation of the relevant stakeholders in the field of accessibility, and human capacity was built for over 200 professionals from more than 30 countries. A series of events, meetings and online training activities provided an opportunity for sharing best practices across the region, as well as advice on policies and regulatory frameworks conducive to e-accessibility, including television/ICT applications for persons with disabilities.

Based on the ITU Report on Model ICT Accessibility Policy, a series of the national executive trainings has been launched as a joint activity of ITU, UN Country Teams, UNDP, NRA. The aim of the trainings was to build

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the national capacities of the stakeholders making ICT accessibility reality at the national and establish national communities dealing with the ICT accessibility. In 2017 trainings were organized in Montenegro, Bosnia and Herzegovina. Four trainings are scheduled for 2018 targeting Albania, Serbia, FYR Macedonia, Turkey.

Particular attention was given to the development of the self-paced online course on ICT Accessibility and public procurement of accessible ICTs. Official launch of the training is planned for 2018 April.

In addition, cooperation with diverse European accessibility organizations was strengthened, including the European Disability Forum, European Commission, EBU and Global Initiative for Inclusive ICTs (G3ICT).

EUR RI 4: Building confidence and security in the use of telecommunication/ICTs

EUR RI 4 was implemented in partnership with:

Information and Communication Technologies Authority of Turkey

Safer Internet Centre of Poland

Swiss Web Academy

Regional Cooperation Council

CERT-EU

FIRST

TF-CSIRT

CERT of Romania, Luxembourg, Belgium

OCECPR Cyprus

CTU, Czech Rep.(ITU Centre of Excellence )

NIT, Poland – (ITU Centre of Excellence)

Implementation of this initiative resulted in enhanced regional cooperation between relevant stakeholders in the field of building trust and confidence in the use of ICTs among children and young people, and in enhanced human capacity for more than 2500 professionals. The annual International Conference on Keeping Children and Young People Safe Online (2017) and a Digital Youth Forum (2017) have been held in Poland, and the annual Central European Cybersecurity Public-Private Dialogues (2017) have been held in Romania. New Public-Private Dialogues on Cybersecurity for Western Europe was held in Switzerland in December 2017.

A special contribution to Operation Uncool, prepared on the basis of the survey conducted during the Digital Youth Forum (Poland, 2017), presented to ITU’s Council Working Group on Child Online Protection in October 2017.

The National CSIRT of Cyprusproject implementation started in 2017. This action included regular online meetings remote troubleshooting and remote assistance as well as 2 missions, presentations to all stakeholders and to OCECPR top management, the training of the newly recruited CSIRT-CY staff, advice on technical equipment purchase and the technical configuration of equipment/software, the development of processes and standard operating procedures.

The CERT Assessment exercise was conducted for Bosnia and Herzegovina in December 2017 and the final report is under review.

With the aim of building capacity of the cybersecurity professionals the ITU Joint ALERT – (Applied learning for Emergency Response Teams) Cyber Drill for Europe and CIS was organized in November in Moldova. The capacity of more than 150 professionals from 20 countries has been build. More than 15 CIRT teams have joined simulation exercises.

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With the aim of building the regional human capacity and equipping policy makers with the benchmarks, in December 2017 a regional report for Europe based on the ITU Global Cybersecurity Index was released at a webinar as a side event to the IGF 2018.

EUR RI 5: Entrepreneurship, innovation and youth

EUR RI 5 was implemented in partnership with:


Ministry of Information Society and Administration, FYR Macedonia

Ministry of Trade, Tourism and Telecommunications, Serbia

United Nations Industrial Development Organization (UNIDO)

Ministry of Public Administration, Slovenia

Regional Cooperation Council

ICPE

Implementation of this initiative resulted in strengthened regional cooperation in the fields of entrepreneurship and innovation. More than 100 professionals from over 25 countries took part in diverse actions within the framework of the initiative. A series of knowledge exchanges, ecosystem reviews, as well as a country review, have built upon the methodology applied by ITU for the national review of ICT-centric innovation ecosystems. Strengthened cooperation has been developed with RCC, UNIDO and UNCTAD.

A Regional Forum for Europe and the CIS on Strengthening Innovation Capabilities in the ICT centric Ecosystem and Fostering the Growth of ICT Start-ups was held in Moldova, with 50 participants from 12 countries. It resulted in the production of a manifesto recognizing the critical role of ICTs across all sectors of the economy and the particular contribution of ICT-centric innovation and entrepreneurship to sustainable development, in particular in terms of the advancement of achievements in pursuance of SDG9 (Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation), where stakeholders share a set of common goals.

An innovation track has been established for WSIS Forum 2017. A toolkit for strengthening the ICT-centric ecosystem was launched during a session of the WSIS 2017 innovation track. Best practices for Europe were compiled as a result of this innovation track and will be supplemented with additional information and expert analysis to elaborate a future epublication.

A training-of-trainers event, based on the Innovation Toolkit with the aim of rolling out ICT-centric innovation ecosystem reviews in the region while creating an enabling environment for project generation in the field of innovation, was held in September 2017 in Slovenia. Some of trained experts have initiated work to develop the Digital Innovation Profiles of their countries namely for Bosnia & Herzegovina, FYR Macedonia and Serbia.

The annual Girls in ICT Day coincided with the ITU-D regional preparatory meeting held in Vilnius on 27 April 2017, giving ITU the opportunity to increase regional awareness on the gender issues. Event was jointly implemented by Kaunas University of Technology.

Printed in SwitzerlandGeneva, 2017

Printed in SwitzerlandGeneva, 2018

BDT

Perf

orm

ance

Rep

ort 2

017

International Telecommunication

UnionPlace des Nations

CH-1211 Geneva 20Switzerland

ISBN: 978-92-61-26481-9

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Performance Report 2017