ncc online voucher course quick start guide

NCC Online Voucher

Course Quick Start Guide

1 NCC Online Quick Start Guide

Introduction

Welcome to the NCC Online training system. Thank you for choosing to complete your studies with us and we hope that you will find the experience both fun and informative. This document will provide you with some basic instructions to help get you started on your course.

How do I get started?

Before making a start on your studies, in order to ensure that your programme content works efficiently we advise that you run the website using the following browsers; Chrome (Version 30 or above), Firefox (Version 24 or above), or Safari (Version 5.1.7 or above).

If you do not currently run the suggested browsers above, you may find it useful to follow the suggested link below to download the latest free version of Google Chrome.

https://www.google.com/intl/en_uk/chrome/browser/

It must also be noted that if you are running either the Firefox or Internet Explorer browser, it may be that you need to ensure the most up to date version of Adobe Flash Player is installed for your content to load. You can download the latest version for free by following the link below.

http://get.adobe.com/flashplayer/

Once you are running an appropriate web browser for your course, it is of the upmost importance that you ensure pop-ups are enabled on your web browser’s settings. If this action is not completed, it is unlikely that your course content will load.

For guidance on altering pop-up blocker settings, please follow a link below, relevant to the web browser you are using;

INTERNET EXPLORER: http://www.wikihow.com/Turn-Off-the-Pop%E2%80%90Up- Blocker-in-Internet-Explorer

GOOGLE CHROME: https://support.google.com/chrome/answer/95472?hl=en-GB

MOZILLA FIREFOX: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting


Firstly, start by logging in to your course using the login box located in the middle of your screen.

To begin your course, hover over the ‘My courses’ tab located in the right hand corner of the page and the title of your course will appear. Once you are satisfied that your course is the correct one, click on it to begin.

You will then be directed to a page containing all the materials you will need to complete your course as shown below.


It is advised that you begin your course by reading the course overview (as highlighted above) to ensure you are familiar with the programme of study you are about to complete.


You must then start by reading the ‘Underpinning Knowledge’ section of the programme by

clicking on the symbol, labelled ‘Underpinning Knowledge’, (as highlighted above).

You will then be transferred to your course material page, as shown below.

As mentioned at the beginning of the guide, your course content may not load straight away due to pop-ups being disabled. Sometimes if this is the case you may see a page like the one below. If this appears you should allow pop-ups, following an option that should briefly appear somewhere on your screen.


When your course is loaded you will see that the content is broken down into easy to use subsections. Down the left hand side column you will notice boxes that contain broken down numbers, for example 1 or 1.1. These numbers represent wider subject areas (such as a module) as shown below.

Within these broader sections of study, are pages that relate to that subject area. These are featured in the bottom column as shown below.


To work through your underpinning knowledge you must read through all appropriate content on each page before moving on to the next slide.

You must click the ‘Next’ button to move on to the next slide and the ‘Back’ button to move back to the previous one. Please see above.

To exit your study session click on the red cross in the corner of your browser tab, as highlighted above.

Note: When you exit the underpinning knowledge your current progress will be saved for the next time access that module.

External documents

Your course may have additional resources and materials that will be located in an appendix. You will know that this is the case when you see the symbol, highlighted below. To access the additional document/s simply click on the symbol.


Note: Opening such documents will transport you to a different tab and you can still access the underpinning knowledge by clicking back on to the original tab.

After completing the underpinning knowledge for your course and feel confident with what you have learned you must then complete the end of course Exam.

To access the exam you should return to your course materials page and click on the symbol which will be labelled with your course title and exam, as shown below.

You will then be transferred to a page showing your summary of exam attempts. On this page you need click on the ‘Attempt quiz now’ button, the ‘Re-attempt quiz’ button (if this is not your first time) or ‘Continue the last attempt’ button if you are returning to a previous attempt, as highlighted below. (Please note if you exit the exam your answers will not be saved for when you come back to complete your attempt.)


Your online exam should then load and you will be transferred to a web Brower page similar to the one highlighted below.


To complete the exam you will have to work through the series of multi-choice questions, featured on the right of your screen. You should select one answer out of the four options, as highlighted above and answer all of the questions to successfully finish the exam.

After answering all the questions you need to click on the ‘Next’ button which will either load another page of questions or direct you to a page showing you a summary of your attempt. At this point you can see any questions you may have missed and either return to the Exam or submit your Exam to be marked (as highlighted below).


You will then have a final option as highlighted below to confirm your submitted exam or go back. If you are 100% happy you should click on the ‘Submit all and finish’ button.

You will then be directed to a page showing a summary of your exam attempt/s. To successfully complete the exam and pass the course you must achieve a pass mark of 75%.

When you have successfully passed the exam you will be provided with feedback saying ‘Pass’, as outlined below.


When you have passed the exam you will have successfully completed the course and your results will automatically be sent to NCC, who will process your certification.

If you don’t achieve the required pass mark to successfully complete the course, the overall feedback column will be labelled ‘Fail’ and you will see a message providing you with instructions as to when you can re-take the exam.

To retake the exam you should follow your original steps in accessing the exam.

Upon completing your course we would very much appreciate it if you could spare a few moments to complete our student survey, located on your course materials page (as highlighted below).

ncc online voucher course quick start guide

Documents