digital communication in multi-disciplinary teams: preparing students for a future building project...
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Digital communication in multi-‐disciplinary teams Preparing students for a future building project context
Authors Stefan Boeykens (1), Pauline De Somer (2), Ralf Klein (2,3), Dirk Saelens (2)
(1) KU Leuven, Department of Architecture, Urbanism and Planning (2) KU Leuven, Department of Civil Engineering (3) KaHo Sint-‐Lieven Campus Gent
Keywords Education; architecture; engineering; construction; multi-‐disciplinary; multi-‐campus; Building Information Modeling; Communication
Abstract The construction industry is currently in a quite important phase of change and evolution towards better productivity and efficiency. The way project partners collaborate is being redefined. This is to a large extent due to an ever-‐increasing building project complexity. Projects need to be delivered faster, at the lowest possible cost and adhering to a rising set of performance criteria, such as energy consumption, structural stability, cost, accessibility, safety and many others. To be able to answer these demands, the different stakeholders in construction projects will work together in Building Teams from the very first stages of the project, at a moment where many design decisions still need to be made and thus can positively influence the project outcome. New evolutions such as “Integrated Project Delivery” (IPD) and the “Building Information Modeling” (BIM) methodology are being applied to manage these new processes, in addition to a wide variety of digital communication techniques, such as cloud computing, model servers and online audio-‐ and videoconferencing technologies.
The COM.BI project is a two-‐year educational innovation project at the KU Leuven Association in Belgium (Reference OOF 2011/24), where different construction-‐related schools are working together to better prepare students for this future building practice. The partners in this project introduce students to these technologies and methods, by organizing information and learning events and by organizing collaborative exercises, over the traditional school borders. This is done by organizing multi-‐disciplinary building teams that use digital communication techniques to work together and by including a reflection phase to force students to question the used processes and methods.
This paper describes how the collaboration between architects, engineers and other disciplines is being organized in this project and how it fits within the didactical framework of the project. Within the first year, collaboration scenarios were executed and
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evaluated to be refined during the second year. In addition, feedback from a regional BIM-‐focused workshop with educational and professional external parties, confirmed on the objectives. At the end of the project, the collaboration activities will be fully integrated in the different curricula involved in the project, to ensure the longevity of the project results.
Problem Statement & Context When teaching students of architecture or other related disciplines, there is little opportunity of embedding them in life-‐like scenarios that mimic their later professional career. Students of different profiles hardly ever meet during their curriculum, even though they will have to work together in construction projects and on building sites. Internships in architectural or engineering offices are but one method of preparing them and allowing them to experience what a future job could mean. However, there is only limited time to include internships as part of the curriculum (e.g. between semesters). Moreover, since places are often limited, alternatives are welcome.
Within the OOF 2007/24 educational innovation project on multi-‐disciplinary collaboration using building teams, it was concluded that students do not often fully understand the importance and correct execution of collaboration inside a building team. As members of such a team they need to make appointments, assign responsibilities and tasks, utilize the relevant communication tools or set up systems for sharing documents and models. While they are familiar with current communication technology such as chatting, text messaging and especially social media sites (e.g. Facebook), they are not very aware of how and when to apply them properly during project collaboration. Similarly, cloud-‐based systems for file sharing, such as the Dropbox service, are not applied in a structured, thought-‐out way. Communication itself proved to be an important bottleneck for collaboration in a building team.
The COM.BI Project (OOF 2011/24) that is described in this article extends upon this previous project, precisely by focusing more on means of digital communication and in addition applying the BIM methodology. This is especially important as future building project collaboration specifically implies an increased usage of digital communication tools and digital building models.
Within building teams, all actors collaborate and provide mutual feedback on an equal level. When architects present a design proposal, it can be directly evaluated on performance or constructability and the project cost is continuously monitored. Partners deliberately gather to improve project quality. Such collaboration, from the beginning of the building process, is very relevant in a context of increasing complexity, rising performance requirements and more stringent time schedule reductions. Many building owners start to request such collaboration, where design and analysis of financial, energetic, structural and other performance aspects are elaborated in parallel. Reduction of the cost of failures is one of the reasons to require all this expertise upfront, at the beginning of the building project.
Students need to learn their position and responsibilities within this global building and design process and learn to understand how to use communication properly, to enable productive collaboration. Moreover, it is important that students learn about other
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disciplines, to better understand where their own expertise stops and assistance from other experts is demanded. By receiving feedback from other disciplines, the building project can be examined from a different point-‐of-‐view, which can lead to better, more qualitative results.
As was noticed during previous projects, students within an architectural school often had no idea what students from other construction-‐related schools were doing, which came to them as quite a shock.
Goals and objectives The COM.BI project has three main learning objectives. (1.) To experience and critically evaluate the possibilities and difficulties of communication and information exchange; (2.) to manage project information through the application of digital building models (implying BIM) and (3.) to gain insight into the synergy of a building project team.
These goals will be achieved by forming a (simulated) building project team, with specific attention to communication and information management. Students will collaborate within a common framework, across the borders of different construction-‐related disciplines.
In addition, learning material and domain knowledge is prepared and shared by the project collaborators, to better support educators that intend to embed these objectives as part of their courses.
The didactical framework that is being elaborated during the funded two-‐year timeframe needs to be implemented and embedded in the respective curricula to ensure sustainable project results. While the specific collaboration activities are inherently domain-‐specific, such as the assessment of energy performance or the elaboration of a construction roadmap for a particular design, the generic didactical structure can be shared with other educational institutes and interested third-‐parties, allowing them to apply similar collaborations, even when applied in different domains.
Challenges It was understood from the start of the project that several aspects complicate the collaboration activities.
The organization of digital communication and information exchange requires proper technical knowledge and understanding of different communication methods, software tools and best practices. This is complicated by incompatible software systems, application versions and proprietary data formats that can only be used in a single application. E.g. Autodesk Revit does not support saving models for a previous version of the program, making it impossible to cooperate with someone who works in a different version of the software.
In addition, there are several modes of communication, which can differ in time (synchronous and asynchronous) and place, as the different involved curricula are located in different cities throughout our region. Students should obtain an understanding of the suitability of these modes in a given situation. E.g. an interactive, real-‐time chat session presents other opportunities than an asynchronous e-‐mail exchange. Moreover, there are different maturity and experience levels between participating students, as Professional
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and Academic Bachelor and Master students are involved. This is also exemplified by “cultural” differences. Whereas students in architecture are famous for occasionally continuing a project till late at night before a deadline, this is uncommon with engineering students and can lead to frustration during collaboration.
The different roles in the building team should not be underestimated either. By effectively taking on a particular role, students discover their specific tasks and responsibilities. This is advantageous over the more traditional approach of the design studio teacher or tutor taking on the different roles themselves towards the student, such as building owner, contractor or consultancy office. In traditional group work in the design studio, all students usually take on the role of the designer.
Students from different curricula speak a different language, as was noticed during the previous project and during the first phase of the current project. While an architect, an engineer and a building contractor use similar terms, they sometimes imply a very different meaning within their own context. E.g. for an architect, the floor belongs as part of the story above, where the activity occurs, whereas an engineer looks at the floor as forming a load above the beams and columns from the story below.
There are also concerns about the different time restrictions when collaborating with students from different courses, as each involved course can have a different amount of credits and expected efforts. This was experienced when architecture students taking a 5 credit course could not motivate engineering students, for whom the participation only represented 1 credit from another course.
Furthermore, it can also be challenging to properly convince tutors and teaching assistants of the added value of a multi-‐disciplinary collaboration. There are different teaching cultures between participating institutions. During the first phase, some teachers saw the collaboration efforts mostly as an additional burden on their tasks, without a direct benefit. This was partly remedied by changing the collaboration in the second phase to other courses, where project-‐partners are more involved and thus motivated to take on the extra efforts caused by the collaboration. Timely involvement of the teaching staff is paramount to ensure everybody is working towards the same goals.
The Challenge of using BIM in the design studio In most architectural schools, traditional 2D CAD drafting is still prevalent, while the use of 3D is limited mostly to representation and visualization. Furthermore, some design studio teachers exhibit hesitation or even a negative attitude towards BIM, effectively warning students against the application of BIM. Some of their concerns could be countered, at least partially, by providing additional guidance and learning material, liberating design studio teachers a bit from the difficulties students encounter while learning BIM. Ambrose (2012) specifically argues that “abstraction is at the heart of most design studios in schools of architecture”, whereas BIM presents a “way of thinking that seeks to simulate the construction of a building”. Most design studio teachers are practicing architects, but many of them still rely on traditional 2D CAD for documentation and drafting. However, as further confirmed by Ambrose, BIM is a design methodology and not just a tool and “the way we make architecture is being transformed through the very digital tools, methods and processes we use”. Berwald (2008) also
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describes how BIM will alter architectural education, even against the prejudice that BIM might hinder design creativity. While on the one hand, BIM provides convenience, by offering pre-‐defined materials, assemblies or optimized modeling tools or wizards, it also presents complexities that are not encountered with traditional drawing methods. Berwald (2008) argues that “creating new objects […] requires relatively fewer skills” in 2D CAD when compared with setting up custom objects or components for BIM. In 2D drafting a single set of methods can be applied to represent anything.
In the long term, BIM should be accepted as a methodology, rather than as a representational software tool and should be provided sufficient support beyond a single introductory course. This is in line with the evolution of BIM from being used locally, as an internal method inside an architectural or engineering office, towards a more global, collaborative usage among project partners. Jernigan (2008) dubs this “Little BIM” versus “BIG BIM”.
Reflections after the first project phase Within the previous OOF 2007/24 project, collaboration and working in design teams where the primary focus. After the first phase of the COM.BI project, some collaboration scenarios have already been implemented and a few alterations were required.
Some of the groups during the first project phase did not see themselves as part of a group and hardly communicated with their peers. It is therefore important to effectively bring together students from the start of the actual collaboration. At first, this allows students to get to know their team members during a so-‐called forming stage (Verclyte and Dekeyser, 2003), to smoothen the collaboration stage. Students will be more willing to have regular communications with their team members.
During the first meeting, students and teachers give each other oral instructions and explain their assignment. While they work on the same project, they have different tasks and will be graded on different criteria. Students really required clear and unambiguous instructions, in addition to understanding the task of other students, to better see what they need to achieve as a group.
It is important that time is foreseen to practice digital communication tools. While students might be aware of some of the technologies, they might not always fully understand how they can be used properly. This was especially apparent when using web-‐conferencing. In general it takes about half an hour (ore even more) of testing the technology, installing required software components and setting up microphone and headphones. Even when all technical requirements are met, it is necessary to learn how to properly “talk” in a virtual, online group. These experiences were used for additional guidelines, to clarify the different roles. Full video-‐conferencing was also organized, in a dedicated and adequately equipped room, using high-‐quality microphones and large-‐screen video transmission. However, such facilities were not available on all locations and this could not compete with the convenience of web-‐conferencing, where students work on their own laptop, from any location with reasonable Internet connection. Proper introduction and guidance to the usage of such tools is absolutely necessary, as students would fall back on their trusted current habits, even though they might not be the most appropriate. That said, during the first project phase it was noticed that most
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communication was not so smooth. The collaboration itself required more tutor guidance as well. When using web-‐conferencing, moderating the session proved really helpful.
In addition, meeting each other during the preliminary design phase is obviously more effective to be able to anticipate adjustments to reach the required building performance. The group acts as a team with equal roles, as equal partners. While still not common in our regional building practice, working in building teams is gaining acceptance, especially when combined with BIM.
Based on these experiences, it was decided to take on a more gradual approach. By focusing on actual information exchange processes, the chances of communication problems diminish. This involves a mixture of live and virtual meetings, BIM model exchanges but also generic CAD drawings, for situations where students are not using BIM at all.
Methodology
Educational Methodology The notion of “Constructivism” (Dochy et al., 2000) from didactic literature is followed in the next section, applied in the context of project-‐based education of the COM.BI project.
Learning is active: students will elaborate the learning material at their own pace. They are requested to structure and assimilate this more independently, instead of relying on classroom explanation. Working in team on a project is not a very common learning format in higher education, although it is more widely applied in architectural and engineering schools.
Learning is cumulative: assimilating new knowledge always builds on previous gathered knowledge. All students are familiar with digital communication tools, such as Facebook, Skype or services like Dropbox, but they are not familiar with how to apply these tools in a collaborative situation. This is something that they can learn in this project. In addition, while the involved students of architecture are well acquainted with the design process, they lack the construction execution skills from students from the professional bachelor in construction. By receiving feedback from other disciplines, they gather new knowledge, directly applied in their own context and activity and which can be related to their already established knowledge structures.
Learning is constructive: the collaborative assignments places emphasis on the whole building process. Links between different disciplines are established. Students learn each other’s tasks and responsibilities and how to apply them into the building process.
Learning is context-‐based: by applying their assignment in a fairly realistic context, they are prepared for a future professional context, where similar collaborations will occur.
Learning is meaningful: the received learning material and information is applicable. The gained knowledge can be applied in their later professional working context, which can be a motivating factor for students.
Learning is a cognitive conflict: looking for a solution presents a challenge for students. The cognitive conflict is presented here as an actual construction problem.
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Learning is a matter of extensive practice: students need to apply their knowledge in a variety of situations. They are presented with an unsolved (at least for them) problem and need to apply their knowledge (again) in a new situation. In this project, this implies both the knowledge obtained on communication tools as knowledge on the specific context (construction, building performance and BIM).
Knowledge originates and evolves in a social context: collaboration will improve learning results.
Learning is self-‐regulating and purpose-‐oriented: students need to formulate targets and have to take responsibilities to obtain them. They are requested to plan their communications and collaboration. While the actual planning and execution is not provided for them, it is imperative that tutors provide a good structure or framework, as will be described further on in this article.
Collaborative aspects Capabilities in collaboration, communication and information management can be noticed in this project. Dijkstra (ND) mentions collaboration capabilities explicitly referring to Fogarty (1999), who distinguishes between four different collaboration capabilities:
(1) Leadership capabilities: control, encourage, taking responsibilities; (2) Communication capabilities: letting others talk, explain, listen; (3) Conflict resolution capabilities: compromise, respect alternative opinions; (4) Team building capabilities: involve others, share material, and identify with a group.
This project presents an opportunity to practice all these capabilities through collaboration activities. There are three distinct collaboration scenarios that are elaborated in this project. To assess the effectiveness of the collaborations, students reflect on the chosen communication method and on the collaboration process using surveys and peer assessment.
The first collaboration occurs synchronously between master students in architecture and professional bachelor students in construction. The architecture students work on a zero-‐impact building project, which is elaborated and evaluated by the construction students, who translate certain building element connections into a logical and feasible construction sequence, to take the proposed solution into a planning process for a contractor. This is also used to prepare a cost calculation. While the architects are using a combination of CAD and BIM to model their design, it was decided, based on available knowledge and guidance, to stick with CAD drawings exclusively for the exchange.
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Figure 1: physical meeting between students, discussing their design on the computer.
Figure 2: physical meeting between students, discussing their design on the computer.
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A second collaboration involves master students in civil engineering and bachelor students in architecture-‐engineering. The first group is quite experienced in the calculation and simulation of building performances and technical installations, while the latter has had no prior introduction to building physics and energy performance at that time in their curriculum. They will learn these aspects at a later phase, so receiving some insights on the actual performance of their design is a valuable feedback. Both groups are learning BIM and the collaborative aspects of BIM are seen as an important added value in the curriculum. However, for various reasons, they both use different BIM software (Graphisoft ArchiCAD or Autodesk Revit). The architecture-‐engineering students will form groups to elaborate selected designs using BIM and provide the models in the neutral Industry Foundation Classes (IFC) format to the engineering students, to calculate the energy performance and to design an HVAC-‐system. Mitchell at al. (2007) and Hitchcock and Wong (2011) already investigated how IFC can be used for thermal analysis, by exchanging models between architects and engineers and how specific model views are set up to aid the information exchange. This collaboration has both synchronous and a-‐synchronous aspects, as a combination of a physical common meeting and online information exchange, using any of the available technologies, if deemed appropriate by the students.
A third collaboration involves a group of master students from different disciplines (architecture, engineering and energy) who are asked to make energy performance simulations for existing buildings. While they had to survey and draft the investigated buildings in the past, it was opted to utilize BIM models provided by architecture students from another school, created as part of their BIM modeling learning process. Since these two exercises occur in parallel, the models from one year can only be provided during the next year, so this is a fully a-‐synchronous collaboration. For the first year, project collaborators prepared the BIM models instead.
It is good to understand that collaborations during the course of the project are usually executed with a subgroup of students. This helped to evaluate the project after the first year and allowed some alterations. As a consequence, student feedback was mostly qualitative and subjective. As some groups only contained about 10 students, it is not relevant to derive any statistically meaningful trends.
Organization of a BIM Workshop At the end of the first year, a regional BIM workshop was organized for teachers, software vendors and professionals to present the approach of the COM.BI project and to receive input from the local construction industry on the status and demand for BIM. Break-‐out sessions were used to actively involve attendants in thematic discussions. The event was also used to present the current state-‐of-‐the-‐art of BIM and where it is evolving regionally and globally. The workshop helped to refine the collaboration scenarios, check the demand for BIM from the regional industry and to further improve the project methodology.
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Figure 3: BIM-‐workshop and break-‐out session
Attendance was above expectations and confirmed the growing interest in BIM. Participants explicitly appreciated this push for our local region. In return, they helped us to orient the project as good as possible and bring it in line with recent methods that are under development in our region and beyond.
Implementation and project output
Prepared teaching material To assist the collaborations, students were given guidelines to receive an overview of the collaboration process and to assist them with agreements and requirements. Several documents have been set up for the students.
The “building team file” is based on an IPDP (Integrated Project Delivery Protocol) document set up by a local BIM software vendor (Kubusinfo, ND). This document focuses on how to organize BIM-‐based project collaboration, by specifying agreements, tasks and responsibilities, planning (using a Gantt chart), deadlines and the used technologies and document formats. The building team file consists of a series of questions, to force students to reflect on several aspects and to assist the task assignment between their team members. They are free to distribute the workload however they see fit.
A second series of documents are output reports, presented as structured documents to be filled-‐in by the students. They contain the “building team report” and a “log book” to be completed after each collaboration moment. At the end of the project, a “peer assessment questionnaire” evaluates the involvement of all team partners. This will be completed together with the final submissions of the building models, the building performance analysis report and the “final reflection report”. These documents are part of the students’ reflection on their learning trajectory, which is paramount for a conscious and controlled learning process, referred to as a “meta-‐cognitive process” by Dijkstra (ND).
Several self-‐reflecting questions are posed during these evaluations. But to arrive to this point, teachers need to create situations that foster this kind of questions. One possible approach is the organization of a frequent evaluation roundtable discussion, with the teacher asking these reflective questions. Another approach is the completion of questionnaires, individually or as a group, using questions such as “What went right?” “What went wrong?” and “How do I continue from here?”
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In this project, students are explicitly asked to reflect on the status of their work, the collaboration and the used communication methods. The “building team report” is used to collect these answers. In addition, this is also asked at the end of the collaboration, through the “final reflection report” and the peer assessment. It is important that the process and the collaboration itself are also evaluated as for the perceived effectiveness or to identify bottlenecks.
Shared introductory presentations To guide students to the concepts of BIM and building team collaboration, several introduction presentations were set up. They are being shared and extended between project partners.
A first presentation is a general introduction to Building Information Modeling (http://prezi.com/ppmsvvw_el0a/presentatie-‐bim), which explains its main concepts and advantages. This is accompanied by a second presentation focusing on information exchange and communication methods applied in the context of a building project team (http://prezi.com/gxxttvqkmnwr/samenwerking). A third presentation discusses performance simulation (http://prezi.com/6gqems1qkwov/simulatie-‐en-‐bim), with special attention to energy performance and technical installations and how information can be derived from BIM models. Depending on the audience, one or more of these presentations are combined in a single session.
Figure 4: Prezi Presentation BIM
Students were asked to fill in a questionnaire, forcing them to reflect on the concepts of BIM and the possibilities for collaboration during the building process, based on the
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information provided during the presentation. This also refined the presentations, allowing them to be reused and shared between partners. They have already been used to introduce BIM and collaboration to other audiences.
Info Evening As part of the student guidance, dedicated info-‐evenings are organized, where professionals present their usage of BIM or their collaboration activities as witnessed in their practice. This increases the credibility of the BIM concepts and cooperation methodology and proves to the students that these concepts are being applied in the construction industry. It is also an opportunity to present certain pitfalls or bottlenecks in the current practice.
Feedback and evaluation There are different levels of feedback identified.
Within the collaboration activities, students receive project-‐based feedback on their design. This is mostly noticeable when an architectural model is extended with an engineering model and the performance is calculated. This will lead to a more optimized and qualitative design.
There is also process-‐based feedback, where students are asked to reflect on the information exchange and the collaboration, through questionnaires and peer assessment. They will have to reflect on how to organize the collaboration, when to communicate and ask questions on how, when and with whom. This also implies a reflection on the BIM methodology itself, which is very important, considering the current state of rather limited BIM adoption in our region. With this knowledge, students are being prepared for their upcoming professional career, where such processes will play an increasingly important role.
Results Even though the project is still ongoing at the time of writing, several project results can already be reported.
(1) There are a few curriculum refinements within the involved schools that participate in this project.
(2) Insights and results are being shared between partners and are being made available for other interested parties as well, through the project website (http://caad.asro.kuleuven.be/BIM/CMS/).
(3) Learning material, either set up as part of a particular course or made specifically in the context of this project, is being shared as well. This includes a series of video-‐tutorials and text-‐based documents, which can be useful for others as well. They are being linked to particular courses within the Toledo system (based on BlackBoard).
The project’s success will be measured by continued collaboration, after the funding period. The aim is to establish a regional network of teachers, researchers and professionals, to further stimulate the education and application of BIM in our region.
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The project outcome will be further disseminated to other involved and interested parties and the learning outcomes will be further abstracted to be more applicable into other domains, which broadens the validity of the approaches for the funding body.
Acknowledgements This project was funded by the “Education Development Fund” of the Association KU Leuven Association, with reference OOF 2011/24.
The project also builds on experience gathered during a previous related project from the same funding body, with reference OOF 2007/24, focusing on multi-‐disciplinary collaboration in building teams.
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