docomo digital brochure sep 2015
TRANSCRIPT
Enabling Connected Life
DOCOMO Digital is a new mCommerce enabler service brand of NTT DOCOMO’s global business focused on connected ecosystem enabling, helping mobile operators, access service providers, merchants and over-the-top services providers bring to market and operate next-generation products and services for business and consumers world wide.
Through over 35 offices located around the world, we work with clients in every region to achieve technical and commercial excellence in carrier-billed services.
We partner with mobile operators helping them technically evolve their billing and payment services to meet the stringent requirements of global and regional merchants and over-the-top services providers while also navigating and meeting rigorous regulatory requirements.
With our uncontested experience in creating safe and robust mobile marketplaces, from i-Mode to d-Market, and with our eye firmly on
the future of the global mobile ecosystem, we are the right partner to help you achieve global reach and scale in mobile-enabled commerce.
Who we are
At DOCOMO Digital, we believe that today and tomorrow’s connected devices will continue to revolutionize how we live.
As mobile technology continues to permeate our lives, we are experiencing increased empowerment, convenience and freedom. But omnipresent connected technology brings with it risks and challenges in particular relating to safety, security, privacy and inclusion.
As a mobile and connected technology pioneer and ecosystem enabler, we think that mobile network operators stand to play the key central role in building and operating next-generation commerce platforms that will make life better for everyone.
Mobile centricity vision
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We believe that direct carrier billing (DCB), the ability for customers to pay for goods and services using their existing mobile carrier pre-paid or post-paid account, is key to mobile-centricity as it offers significant advantages over other new or established mobile payment methods (e.g., frictionless consumer convenience increase purchasing conversions, reduced credit and fraud risk, global reach and inclusion to unbanked populations).
At the same time, mobile operators are increasingly viewing DCB as a strategic move
to position them at the center of the mobile money and payments revolution.Merchants and over-the-top service providers who implement DCB as a preferred payment method report seeing increases in customer conversion for their products and services.
As we evolve DCB with new features and func-tionality, our clients will be able to develop new innovative payment flows and business models, creating even greater value from their products and services.
Direct Carrier Billing
DOCOMO digital’s staff serves clients around the world from our 35 offices in key locations.
Global presence
AMERICAS
MIDDLE EAST & AFRICA
ARGENTINA (Buenos Aires) - BRAZIL (Sao Paulo) - MEXICO (Mexico City) - USA (New York)
SOUTH AFRICA (Cape Town) - TURKEY (Istanbul)
EUROPEAUSTRIA (Vienna) - FRANCE (Paris, Marseille) - GERMANY (Dusseldorf, Munich, Frankfurt, Hamburg) - GREECE (Athens)ITALY (Milan, Florence, Parma) - PORTUGAL (Lisbon) - RUSSIA (Moscow) - SWITZERLAND (Zurich) - SPAIN (Madrid) - UK (London)
AMERICAS
EUROPE
MIDDLE EAST & AFRICA
ASIA PACIFIC
ASIA PACIFICAUSTRALIA (Sydney) - INDIA (New Delhi) - JAPAN (Tokyo) - SINGAPORE
SELECTED OPERATOR PARTNERS
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Direct connections
CONNECTIONS INOVER 35 COUNTRIES
FOCUSED ONLOCAL AGGREGATORS
OPERATOR PARTNERSALL OVER THE WORLD
TECHNICALLY ADVANCEDDCB PLATFORM
DOCOMO digital has direct carrier connections in over 35 countries with 200 mobile operators and expanding rapidly.
Our coverage deliberately focuses on high reach mobile operators across monetizable populations with disposable income and where regulatory regimes favor DCB business models.
As merchants and service providers develop services for lower income and unbanked popu-lations we are extending our reach accordingly.
We limit working with local aggregators because we believe that only our technically advanced DCB platform can give our clients the capabilities they need to deliver next-generation services and the piece of mind that comes with relentless attention to quality and regulatory compliance.
Our operator partners span the globe and we work closely with them to continuously extend our reach for our merchant and service provider clients.
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Our DCB API contains all key features required to enable and manage complex one-time and subscription purchases. One API payment provides a fast and secure solution to scale up merchants’ business globally.
Additionally, our messaging capabilities can provide flexible marketing features to the Service providers/Merchants.
Key features
UNIVERSAL API
OPERATORPOLICY’S MANAGMENT
SUBSCRIBER IDENTIFICATION
SERVICES
LOCAL REGULATORYCOMPLIANCE MANAGEMENT
INTERFACE
SUBSCRIPTION
Create Subscription
Charge Subscription
Refund
Close Subscription
Transaction status
ADVANCE PAYOUT SETTLEMENT PERIOD
SUBSCRIPTION
Recurring payment management
TECHNICAL SUPPORT
CUSTOMER CARE FOR SUBSCRIBERS
REPORTING STATISTICS
GSMA MOBILE CONNECT
MSISDN HEADER INJECTION
SMS TAN
ONE TIME PURCHASE
Authorization
Cancel
Charge
Refund
Transaction status
DCB API
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Our product roadmap includes key innovations that will transform traditional DCB into an even more flexible robust payment method with addi-tional capabilities (e.g., credit risk and fraud detection, multi-party transaction and payment flow, 3rd party payer business models).
DOCOMO digital was established in 2009 from the integration of net mobile and Buongiorno, which each have a 10+ years of history in
providing a large variety of mobile payment services, starting from Premium SMS to mobile web/wap billing and web payment.
In addition, our parent company, NTT DOCOMO’s leadership in telecom technology will make pay-ment more innovative.
Innovation
2000 202020152010
APPEARANCE OF LOCAL DIGITAL SP
TraditionalCommon usage
Casual Digital Entertainment
SMS BILLING
DOMINATED BYGLOBAL DIGITAL APP STORE
Natural flowGlobal reach
Global App storesGlobal Services (Digital)
CLASSIC DCB
MOBILE CENTRICDIGITAL WORLD
Safer & more reliableMore customers
High Quality Digital ServicesTicketing
Real-world Products & Services
ADVANCED DCB
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DOCOMO Digital delivers clear commercial and strategic benefits to both our Mobile Network Operator partners and to our Service Provider and Merchant customers.
We are focused on delivering reach, scale and conversion to drive sales for our customers and partners.
Through NTT DOCOMO, we have a long history and track record of pioneering and delivering
more sales effectively and safely, with high regu-latory compliance, through our e/ and mCom-merce platforms in Japan.
We are extending our trusted and tested know-how and relationships to MNOs and mer-chants globally.
Benefits for partners
Reputed & Shared Operator mindset
ComplianceAssurance for Peace of Mind
ComplianceAssurance for Peace of Mind
Safe & Stronge+mCommerce
Pioneer
Next-GenerationmCommerceCompatibility
Next-GenerationmCommerceParticipation
MoreTransactions
Locally
GlobalmCommerce
Federation Effect
Best in ClassManagedPayment &
mCommerceSolutions
Global ServiceProvider &Merchant
Reach
Trusted Partner(Backed by
NTT DOCOMOas largest global
mCommerce marketoperator in Japan)
Global MobilePerformance
MarketingEngine
LocalRegulator
Collaboration
Global CarrierFootprint &End UserReach
FOR MOBILENETWORK OPERATORS
FOR SERVICE PROVIDERS & MERCHANTS
GlobalmCommerce
Federation Effect
MoreEnd UsersGlobally
HigherConversion
For More Sales
HigherConversion
For More Sales
As the technical payment services partner for Bouygues Telecom in France, DOCOMO digital is directly integrating Spotify and other service
providers into the Bouygues M-Payment Enabler merchant platform for direct carrier billing(or DCB) and other advanced services.
Spotify case study
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DOCOMO digital is the leading global integrator for Google Play and continues to deploy Google Carrier Billing around the world by helping our
mobile operator partners upgrade their billing and payment capabilities where required.
Google Play case study
M-Payment Enabler Integration
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Google CarrierBilling integrator
in the world
#1 #1
Google Carrier Billingimplementation
revenue-wise is in Japan
>20
Major Google Carrier Billing integrationswith major MNOsin Europe & Asia
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Carrier Billing for ticketing case study
One click to buy U/X
U/X fully integrated into National Express brand identity
No personal or financial data shared to process the transaction!
Full coverage (> 40 million users) thanks to some of the largest multinational Spanish Telcos supporting the initiative
CONVERTING MOBILE TRAFFIC INTO REVENUESDOCOMO Digital Direct Carrier Billing Innovation is transforming the transportation sector
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Building from our heritage in mobile payments and carrier billing, we have innovated and added advanced functionalities to our platform.
Modules include consumer care telco agent module, end user self customer care tool, customized UX per merchant, pricing and promotion automatic management tool per product/merchant, etc... and together comprise our mCommerce Enabler platform.
Extending existing capabilities and adding new ones, our platform enables MNOs to offer to digital service providers and real world
merchants a complete end-to-end mobile commerce environment including merchant shop and service customization; multichannel digital marketing and customer acquisition cam-paigns; call to action and conversion optimization; multi-payment method checkout; customer care agent handling; advanced analytics and reporting. In fact, among other MNOs our platform underpins Telefonica Spain’s Pago Movistar marketplace and powers Bouygues’ marketplace in France.
Our mCommerce Enabler platform strategically puts MNOs back in the center of the mobile com-merce ecosystem.
Payment solutions: mCommerce Enabler
Digital Service Providers Real World Merchants
Global MNO-centric mCommerce networkAUTHENTICATION & RISK MANAGMENT
Mobile ID Login Credit Risk Fraud Detection
CUSTOMER ACQUISITION
Discovery Performance Campaign Conversion Optimization
FINANCIAL SERVICES
Factoring/Financing EU Cross Border Enabling Currency Rick Management
PAYMENT SOLUTIONS
Direct Carrier Billing PSP Gateway mWallet
TECHNICAL ENABLING
Bespoke API Integration Legacy Migration Marketplace Platforms
Customer Care Automation Self-Service End User Care Merchant UX Customization
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Loviit is a one stop-partner to manage the whole payment chain for local and cross-boarder e- and m-commerce. Clients can choose from customized or predefined solutions starting from payment processing of more than 180 different payment options worldwide incl. financing for customers, weekly guaranteed payouts to optimize cash flow management, invoicing and VAT manage-ment to start cross-boarder commerce in a quick and safe way and white label e-money solution to enable new businesses.
Loviit’s payment platform empowers all services for the entire process chain from one source, or each service can be activated individually with
a few clicks. Loviit is a multi-channel solution to offer customers a seamless shopping experi-ence online, mobile, in-store and on-the-road to increase conversion for the merchants.
With the global footprint, the newest technolo-gy for easy and convenient integration, seam-less multi device customer journey, the next-generation credit risk and fraud detection engine and the excellent service of local teams, Loviit is known a trusted brand for mer-chants and customers.
Payment solutions: Merchant Payment Enabler
The one-stop payments partner enablinge-commerce retailers to expand cross border.
Industry-leading high performance mobile payment & messaging platform 01
Technical excellence in advanced DCB feature evolution 02
Modular and turnkey solutions for flexible state-of-the art mobile commerce enabling 03
Custom-made tools for advanced business analytics 04
Level 1 and 2 tailored customer care and partner support services 05
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Top 10 reasons to join forces
Messaging, marketing, customer acquisition & merchant financial services 06
Deep relationships with mobile operators around the globe to upport roll-out 07
Faster time to market of DCB-enabled services globally 08
Close collaboration with leading tech companies (e.g., Google, Microsoft) 09
Strong financial and strategic backing by reputed corporate parent NTT DOCOMO 10
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Top 10 reasons to join forces
Our senior team is available to discuss our current products and services, our capabilities and our future roadmap.
63 Scrutton StreetLondon EC2A 4PF
United Kingdom
We look forward to hearing from youto carry on the conversation.
CONTACT DETAILS