Daisie Atkins56 Eastwood Park

ChelmsfordEssex

CM2 8HF

07437 012929

daisyatkinsx@gmail.comPERSONAL PROFILE

A hard working friendly individual who enjoys communicating at all levels. Succeeds equally well as part of a team or independently and enjoys building a rapport within a team environment or customer facing role. Good organisational skills. Looking to utilise learnt skills and experience and expand skills set. Open to undertake further training to meet company needs.

EMPLOYMENT HISTORY

24th October – Present ARC Recruitment Recruitment Resourcer - TemporaryIndependently source/interview a variety of candidates for temp/contract – through searching on CV Library and adverts posted on Idibu.Regularly reviewing your temp advert response refreshing the adverts every Friday.Confirm registrations with candidates via email/text – follow up to ensure this has been received Ensure registration paper work is correct i.e. – forms are filled out correctly – bank details – referees – criminal record – ID and site tickets.  Ensure all visa and passport copies are taken and checked Keep in regular contact with candidates  Confirm temp bookings with candidates and clients (to the clients you have been authorised to contact direct) – follow up to ensure they have received  Report back to the consultant where there has been a concern raised by a candidate (pay / hours) or you are concerned by a candidates behaviour (not attending work) in order this can be addressed in a timely / professional manner with the client.  Answering incoming calls – taking and passing on accurate messages to colleagues – including full names and numbers Answering candidate emails promptly and professionally. ReferencingFollowing up on reference requests Communicating with candidates when a referee is proving to be difficult to contact- stressing the importance of referencing to the candidates.Obtaining a verbal reference when you have an urgent temp booking that requires a reference

before a candidate can attend site

Travelling – 1st December 2015 – 28th September 2016

6th February – 28th November 2015Essex County Council – Essex Legal Services - Business Support AssistantCollating timesheets, calculating hours.Strong knowledge of all Microsoft Word, Excel, etc.Opening and distributing mail.  Updating electronic file systems with new information and maintaining electronic and paper files.Managing the receptionist area on a set day. Including greeting visitors and responding to telephone and in-person requests for information.Sending post in secure mail service DX, we also use tracked DX which is logged on to our system.Binding legal documents for them then to be sealed. These documents usually come from the solicitors, property & environment teams. Delivering bundles to the crown and magistrates court. Mainly bundles for adoption and children cases ready for the court hearing. Scanning post from various teams incoming post being insurance, environment, advocacy, place, property, projects & children. We also have another scanner for guardians post.Opening incoming & guardians post which then need to be referenced, scanned onto visual files and handed to the individual case worker.Sorting out reprographics, court bundles that have been copied and returned. Which we then have to put it in the correct colour folder the differences being adoption, court, working bundle General everyday offices tasks: faxing, contacting work collogues, IT and others though Lync a online telephone and messenger, working with visual files, dealing with spreadsheets on a daily basis, printing, photo copying and supporting the teams and caseworkers tasks we are asked to do.

11th May 2015 – 1st December 2015- EVENING JOB - The Kings Head Pub – Bar Assistant

Operating the till and taking cash. Serving customers from behind the bar, offering advice on drinks. Responsible for keeping the bar clean and tidy, collecting empty plates & glasses. Preparing the bar for service, restocking wines and spirits. Providing a professional, friendly and service to all customers. Taking food orders from customers in the seated restaurant area. Delivering food and also drinks to customers at tables. Dealing with guest complaints in a friendly and efficient manner

6th December 2014 – February 6th 2015Zenith Windows – Sales Administrator - Temporary

Maintaining an electronic and hard copy filing system. Updating, processing and filing of all documents. Creating and modifying documents using Microsoft Office. Handling incoming / outgoing calls.Faxing, printing, photocopying, filing and scanning.

Sorting out the deals when I receive them, whether they have sold or are a pitch.Making up customer files and working out each reps commission.

21st October 2014 – 30th November 2014First Call Legal – Recruitment Resourcer - Temporary

Helping clients to find a suitable candidate to fill their vacancies.Describing the work duties, salary and benefits of a particular vacancy.Building database of clients and contacts.Cold calling companies to generate more business for the recruitment agencyUpdating the recruitment agency database with the details of potential candidates.

21st August 2014– 20th October 2014QBE Insurance – Admin Assistant – Temporary

Transferring client details and quote data from a scanned PDF document on to DMS system.Using MI Trader system to search client quotes.Filing customer’s personal details into their own personal folders.Knowledge of specialist data entry software and automated systems. Handling all confidential information in a professional manner.Inputting both text data and also numerical data.

3rd July 2014 – 18th August 2014CHP (Housing Organisation), Myriad House, ChelmsfordWork Placement/Experience – Housing Options Team assistant

Responsible for scanning resident information into in house DMS system and saving copies into the relevant foldersOrganising and collating starter packs for tenancy coordinators visiting new residentsImputing survey data into Excel and filtering information accordinglyAccessing Information from “Capita” housing management data base Sourcing information from various websites and updating “Capita”Compiling relevant files to assist with lettings appointments

MOBILE HAIRDRESSING 12th September – 2nd July 2014

24th July 2013 – 11th September 2013 Bar B - Greece Bar tender and promoter

Working independently using my own initiative to promote themed nights and increase clientalResponsible for stock rotation and ensuring the bar remained cleanProviding excellent customer service, serving refreshments and providing information about the area

23rd September 2011 – 21st July 2013 Adams and Co Hairdressers, Chelmsford Receptionist – Apprenticeship

Reception duties - welcoming visitors as first point of contact, dealing with their enquiriesOrganising hairdressers dairies and booking in appointments

Providing excellent customer service when taking telephone calls and meeting the needsof the customer during appointmentsResponsible for general cleaning duties maintaining a high standard at all timesArranging stock and ordering new products

EDUCATION

2011 - 2013 Lee Stafford Hair and Beauty AcademyChelmsford College

2006 – 2011 Great Baddow High School

QUALIFICATIONS

In house systems such as Capita and DMS (CHP 2014) Data protection, health and safety and fire safety training (CHP 2014)E-learning (CHP 2014) Visual files (Essex County Council)

NVQ L2, hairdressing (2013)Key skills English and math’s L1 and L2 (2012)

Business L2 (2011)ICT L2 (2011)5 GCSE (2011)Functional skills L1 maths and English (2011)

INTERESTSI enjoy spending time with my family and friends and like to keep active by going to the gym.

References available on request.