D o n a l d . m a e r z @ s t a r w o o d v o . c o m ▪ E x t : 1 - ( 4 0 7 ) - 2 3 0 - 8 9 7 5 3 4 5 1 H a r l e q u i n D r i v e , S a i n t C l o u d , F L 3 4 7 7 2

Donald E Maerz, MBA

Executive Summary I am a bilingual (Japanese and English) award winning financial analyst with twelve years of experience in the hospitality industry; all with Vistana Signature Experience (F.K.A Starwood Hotels and Resorts). I worked with the General Manager in achieving budgeted EBITDA targets three years in a row in the Florida region, achieved a “Green” rating in the Q1 2016 internal audit, and am leading the grand opening of a new food and beverage outlet at Vistana Beach Club, the first major development at the resort since 1980.

Education B.S Business Administration– University of Central Florida, Orlando, FL ▪ 2010 Masters in Business Administration– Florida International University, Miami, FL ▪ 2012

Professional Experience Financial Analyst – East Region – Orlando, FL▪ 05/2013– Present Awards: 2016 Q2 Award of Excellence, 2015 Outstanding Business Partner Award Implemented a room upsell program at Sheraton PGA Vacation Resort, currently forecasted to bring in

$20k in incremental GRR.

Contract negotiation – working with purchasing teams to ensure maximization of purchasing power via national contract pricing.

Leading GEI (Guest Experience Index) and 30/20/20 focused five year capital initiatives including new Food and Beverage development at Vistana Beach Club and increased resort activities with favorable ROI.

Strong internal controls – achieved a “Green” rating two years in a row. Auditors documented many favorable practices that were shared and recommended to the company.

Lead monthly business reviews with department managers to discuss forecast and proactively come up with mitigation plans where budget gaps exist.

Accounts Receivable Accountant II – Project Lead –Orlando, FL▪ 01/2011– 05/2013 Awards: 2013 Pinnacle Award, 2012 Q2 and Q4 Award of Excellence, 2012 Gold Star Award Led an electronic billing initiative to allow for our vacation ownership segment customers to receive their

invoices by e-mail which is projected to save the company $1.3 million dollars over five years in postage and material costs.

Successfully led the 2013 annual billing campaign which consisted of accurately billing out over 292,000 invoices for a total receivables amount of $200 million dollars.

Directed and automated the month end closing process for the department, covering 20 vacation ownership properties and posting journal entries into SAP. Automation via macros and Microsoft Excel formulas resulted in cutting close time from two days to two hours.

Senior Bilingual Collections Agent– Orlando, FL▪ 08/2004– 01/2011

Provided Japanese and English assistance in explaining budgets as well as education on the vacation ownership product.

Consistently top producer in collections of outstanding receivables which helped lower overall bad debt forecast.

Daily coordination with accounting team to ensure client accounts were reconciled timely and accurately.