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SALONS Customer Best Practices RESPONSIBLE PATRON CHECKLIST All customers experiencing any flu-like symptoms (cough or fever) should not enter the salon Customers should wear face coverings before entering the building and at all times - Wandering is not advised - Do not handle merchandise if you do not intend to purchase - Do not select your own nail polish, avoid unnecessary handling of bottles and nail color sticks - Avoid touching fliers/brochures that show a menu of services Avoid unneccassary touching in restrooms Other Considerations Check online or call ahead to understand business’ expectations and rules that customers should follow When in doubt ask a staff member if you’re permitted to do something Walk-ins are to be avoided - please call ahead to schedule an appointment Pay ahead, contact-less payment models, avoid cash if possible Remember employee safety is just as important as your own safety Support your favorite salon - remember to follow, rate, and share them on social media Invite them to join the #ForFortCollins rally - Always wash hands - Notify a staff member if soaps, paper towels, and other cleaning supplies are low Limit lounging/resting in lobby areas Wait to be helped: - Customers must wear a face covering while being serviced - Any service/product that requires the removal of a mask is not permitted (i.e. beard trimmings, facials, etc.) Look out for signs outside and inside the store for any special guidance to be followed Practice the 6’ physical distancing rule If you notice a sanitation/washing station at the entrance, disinfect your hands upon entering and exiting Do not use shared water fountains, vending machines, ATM's Do not accept beverage service Do not use shared water fountains, vending machines, ATM's Bring your own water bottles, books/magazines, etc. - please be mindful where you place items throughout the salon Find a personal area/counter space for your personal belongings - be sure to clean or ask to have the area cleaned before and after use - Avoid sitting down - Wait in your car or outside until the appointment is ready to start (ask your stylist to call/text you when ready) - Allow space between you and other customers in common areas - If waiting for a treatment to be completed (hair dyes, nail drying, etc.) be sure to sitting appropriate distance from other customers

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Page 1: Customer Best Practicesforfortcollins.com › wp-content › uploads › 2020 › 05 › Salons-Respon… · follow, rate, and share them on social media Invite them to join the #ForFortCollins

SALONS

Customer Best Practices

RESPONSIBLE PATRON CHECKLIST

All customers experiencing any flu-like symptoms (cough or fever) should not enter the salonCustomers should wear face coverings before entering the building and at all times

- Wandering is not advised- Do not handle merchandise if youdo not intend to purchase

- Do not select your own nail polish,avoid unnecessary handling ofbottles and nail color sticks

- Avoid touching fliers/brochures thatshow a menu of services

Avoid unneccassary touching in restrooms

Other ConsiderationsCheck online or call ahead to understand business’ expectations and rules that customers should followWhen in doubt ask a staff member if you’re permitted to do somethingWalk-ins are to be avoided - please call ahead to schedule an appointment

Pay ahead, contact-less payment models, avoid cash if possible

Remember employee safety is just as important as your own safetySupport your favorite salon - remember to follow, rate, and share them on social mediaInvite them to join the #ForFortCollins rally

- Always wash hands- Notify a staff member if soaps,

paper towels, and other cleaningsupplies are low

Limit lounging/resting in lobby areas

Wait to be helped:

- Customers must wear a facecovering while being serviced

- Any service/product that requiresthe removal of a mask is notpermitted (i.e. beard trimmings,facials, etc.)

Look out for signs outside and inside the store for any special guidance to be followedPractice the 6’ physical distancing ruleIf you notice a sanitation/washing station at the entrance, disinfect your hands upon entering and exitingDo not use shared water fountains, vending machines, ATM'sDo not accept beverage serviceDo not use shared water fountains, vending machines, ATM'sBring your own water bottles, books/magazines, etc. - please be mindful where you place items throughout the salonFind a personal area/counter space for your personal belongings - be sure to clean or ask to have the area cleaned before and after use

- Avoid sitting down- Wait in your car or outside until theappointment is ready to start (ask yourstylist to call/text you when ready)

- Allow space between you and othercustomers in common areas

- If waiting for a treatment to becompleted (hair dyes, nail drying, etc.)be sure to sitting appropriate distancefrom other customers