Curriculum vitae

of Erlend WOLF

(Last Update: July 3rd, 2004)

Contents:

Personal Data: ..................................................................................................................................... 2 Education: ........................................................................................................................................... 2

School and University: ................................................................................................................... 2 SAP-Courses:.................................................................................................................................. 3 Other Courses: ................................................................................................................................ 3

Leisure Time Activities:...................................................................................................................... 4 Languages: (my mother tongue is German)........................................................................................ 4 Professional Experience (Projects see below): ................................................................................... 4

As contractor .............................................................................................................................. 4 Hoerbiger Ventilwerke Wien ..................................................................................................... 5 BEKO......................................................................................................................................... 5 Alcatel Austria............................................................................................................................ 5 Vacation and part-time jobs ....................................................................................................... 5

IT Experience:..................................................................................................................................... 5 SAP Experience:............................................................................................................................. 5

Technical and Functional Consultant, esp. CS, but also across modules................................... 5 Targets/Ideal Opportunities........................................................................................................ 6 Experience quotas ...................................................................................................................... 6 Functional Consultance R/3 ....................................................................................................... 6 Development/Technical consultant R/3: .................................................................................... 8

Development experience from a technical point of view: ..................................................... 8 Development experience in which modules: ......................................................................... 8

SAP R/2:..................................................................................................................................... 9 Examples of fulfilled requests:................................................................................................... 9

Other IT-experience:..................................................................................................................... 11 Projects:............................................................................................................................................. 11

SAP R/2 – RF: Reports ............................................................................................................ 11 SAP R/2 Release upgrade from 4.3 to 5.0 with date format conversion.................................. 11 SAP R/3 – HR: Travel allowances ........................................................................................... 11 SAP R/3 – HR: Reports............................................................................................................ 11 SAP R/3 Release upgrade from 2.2G to 3.0F........................................................................... 12 SAP R/3 1st and 2nd level helpdesk ........................................................................................ 12 SAP-Upgrade from R/2 to R/3 ................................................................................................. 12 SAP R/3 Module support, Help desk for CS, CO, FI, SD, MM, QM ...................................... 12 SAP R/3 Development in CS, SD, PP, MM, CO-PA, CO-PC ................................................. 12 SAP R/3 Roll out to the sales and service companies in Germany .......................................... 13 SAP R/3 CS – Service solution: mass processing and new functions...................................... 13 SAP R/3 Release upgrade from 3.0F to 4.0B.......................................................................... 13 SAP R/3 Euro-Conversion ....................................................................................................... 13 SAP R/3 CS – Service solution: Adaption to new mounting procedure .................................. 13 SAP R/3 Roll-Out to the sales and service company in Spain ................................................. 14 MS Access: Small project database (with VBA development)................................................ 14 SAP R/3 Roll-Out to the manufacturing company in the Czech Rep. ..................................... 14 SAP R/3 SD/PP: small service solution for headquarter.......................................................... 14

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MS Excel: Creation of an Excel-Addin for a calculation model.............................................. 14 SAP R/3 Release upgrade from 4.0B to 4.6C .......................................................................... 15 SAP R/3 CS – Service solution: Technical documentation...................................................... 15 SAP R/3 Release upgrade from 3.1I to 4.6C............................................................................ 15 SAP R/2 System documentation, Helpdesk ............................................................................. 15 SAP R/3 Release upgrade from 4.0B to 4.6C .......................................................................... 15 SAP R/3 Support for roll-out to sales and service company in Italy........................................ 15 SAP R/3 CS: New functions and new business procedures ..................................................... 16 SAP R/3 Support for FI roll-out to sales and service company in Iran .................................... 16 SAP R/3 Support in CS module as well as ABAP development in a global SAP implementation......................................................................................................................... 17 SAP R/3 CS and CO 3rd level support (consulting and development) ..................................... 17 SAP R/3 Development and SAPScript..................................................................................... 18

References/Recommendation: .......................................................................................................... 18 Written references: ....................................................................................................................... 18 Fa. Alcatel Austria Ges.mbH (recommendation): translation see below...................................... 19

Personal Data: • Address: 1190 VIENNA, Nussdorfer Laende 41/4/60 • Phone: +43 / 1 / 968 1967 • GSM: +43 / 699 / 1968 1967 • Fax: +43 / 1 / 370 97 94 • E-Mail: erlend.wolf@chello.at • Web: http://members.chello.at/erlend.wolf/

• Birth: 01-01-1967 in Vienna • Nationality: Austria • Social Security ID: 4645 010167 / 12 • VAT ID: ATU53312106

Education:

School and University: Vienna University of Economics

Majoring in: Computer Science (Prof. Janko):

Master thesis: “Evaluation of hypertext authoring systems”; information retrieval; structures and algorithms, C, HyperCard

Commerce (1986-1993) (graduating with master’s degree)

Opting in: Business Data Processing (Prof. Hansen):

Establishing business data systems; market trends, expert systems, Prolog

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Languages Main language English, second language

French

Law (1985-1987): University of Vienna; 1st part + international law; stopped because of lack of interest and better success at commerce

Grammar School (1977-1985): Graduation from polylingual (English, Latin, French) Private Grammar School of the Christian Schoolbrothers

SAP-Courses: Module No. Description Rel. Visited BC-ABA - Report and Dialog programming 2.2x 1995 CO AC040 Controlling – basics 4.0B 1998 BC-ABA D340AW Delta course ABAP 3.x – 4.0 4.0B 1998 FI-AA AC305 Asset Accounting – application and customizing 4.0B 1999 CS LO110 Customer Service – basics 4.6C 2002 CS/PM LO805 Technical Objects – details and customizing 4.6C 2002 CS/PM LO810 Maintenance Planning – details and customizing 4.6C 2002 CS LO830 Service agreements – details and customizing 4.6C 2002 CS LO835 Service processing - details and customizing 4.6C 2002 CS LO836 Customer Service: Controlling and Reporting 4.6C 2002 BW 3.0 BW305 Reporting and Analysis 3.0 2003 BW 3.0 BW310 Data Warehousing 3.0 2003 BW 3.0 BW330 Modeling 3.0 2003 BW 3.0 BW340 Data Staging 3.0 2003 BW 3.0 BW350 SAP Components Extraction 3.0 2003 BW 3.0 BW365 Authorization 3.0 2003 BC-ABA D620AW Delta course ABAP 4.6C – 6.20 (4.7) 4.7 2003 BW 3.0 TBW50 Case Study and CERTIFICATION 3.0 2003

Other Courses: Description Visited Certification for executing internal quality reviews complying with ISO 9000 1996 MS Powerpoint (97) for beginners 1997 MS Powerpoint (97) für Fortgeschrittene 1997 Spanish Intensively I (for beginners) 1999 Spanish Intensively II 1999 Czech Intensively I (for beginners) 1999 Czech Intensively II 1999 English preparation course II for Cambridge Certificate of Advanced English 2000 English preparation course I for Cambridge Certificate of Proficiency 2000 English preparation course II for Cambridge Certificate of Proficiency 2001 Italian intensively I (for beginners) 2001 Italian intensively II 2001 French preparation course for DELF 1er degré 2002 French conversation course 2003 French conversation course 2003 XML for beginners 2003 MS Excel for Advanced Users 2004

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Leisure Time Activities:

Reading magazines:

Computers (c't, WCM, Computer World etc.), telecommunications (Mobile Times, connect), sometimes other magazines (Audio, Video; again others on automobiles, motorbikes or scooters) and science magazines

Books: Computer science, telecommunications; science fiction

Sports: Fitness, biking, jogging

Others: Cooking, wine, travelling

Languages: (my mother tongue is German)

English:

At grammar school (8 yrs.), commerce studies (main language), summer courses, Cambridge Certificate of Proficiency (2001; for more information see: http://www.cambridgeesol.org/exam/general/bg_cperevised.cfm), English-speaking projects (2004/02-2004/09) => very good knowledge

French:

At grammar school (8 yrs.), commerce studies (second language), summer courses, DELF 1er degré certificate (2003; for more information see: http://www.ciep.fr/en/delfdalf/presenta.htm) and conversation course (2003) => good knowledge

Professional Experience (Projects see below):

As contractor (January 2002 - today)

• see „Projects“

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Hoerbiger Ventilwerke Wien (February 1998 - December 2001)

• = manufacturer in the engineering industry • IT department • Participation in 3 roll out projects: s. „Projects“ • Module support for SD, SM (= CS before 4.6), FI, CO, QM • SAP-development in all modules: reports, transactions, exits,

SAPScript, queries etc.

BEKO (November 1995 - January 1998)

• = IT consultanting company, with which I worked for a couple of customers: s. „Projects“

• Furthermore, after having attended some QM courses I did some internal quality audits

Alcatel Austria (June1993 - October 1995)

• IT department • Programming with COBOL-generator Telon on IMS-DB: 1/2 yr. • Project "Information Warehouse": s. „Projects“ • Project "Electronic News": s. „Projects“ • Reference: see “References/Recommendation”

Vacation and part-time jobs

• Unskilled labourer (2 months) at an archeological site (Carnuntum) • Alcatel Austria: purchasing dep. (5 months), sales/rental (3 m.),

Operating (1 m.) • Siemens: setting up a project schedule in CA Superproject (1 m.) • Private lessons (9 yrs.): Maths, English, Latin, German, French • Österr. Bundesverlag (publisher): Creation of camera-ready copies of

math cards, indices for books (on history) • Typing (computer): thesis, etc. • Tutor at a boarding school (2,5 yrs.)

IT Experience:

SAP Experience: Technical and Functional Consultant, esp. CS, but also across modules

• I specialize in CS (= Customer Service = formerly: PM-SM), for which I have attended all courses, and was consultant internally for 4 years and independently for 1 year.

• Besides of that I am a Generalist: o Because the CS-module is, in fact, nothing else than a combination of PM master data

with PP, SD and QM, I have a good overview across the logistics in SAP; o As internal support for finance I learnt a lot not only about the FI and CO module

themselves, but also for the integration with logistics; o Since I have started as a technical consultant, I have got an insight into all major

modules of SAP R/3 (and partly R/2). • And finally, because I like programming (in contrast to most functional consultants), I am a

Developer, o who can become wrapped up in programming, o who develops neatly and well documented, o who is able, because of his functional knowledge, to create and carry out test cases on

his own, o who often proved to be a good error detector (via debugging etc.).

That’s why I can • am able to test a business procedure beginning with the customer inquiry over product

costing, sales order, planning, production order, purchasing order, goods receipt, invoice

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receipt, order confirmation, delivery, billing, dunning, payment receipt, profit analysis all on my own;

• am able to do customizing in many major modules (except EC, PS, HR, TR and AA) on the level of a very good internal consultant (i.e. I know many customizing entries and, in particular, those important for roll outs, but, of course (except for CS), not all of them, nor all the fields and impacts in all of the releases, as a specialised consultant does/should do);

• am able to develop programs in all modules (except EC, PS and TR).

Targets/Ideal Opportunities • First target is to get an CS expert; • Gaining experience in BW, for which I think I have good preconditions based on my technical

orientation and my certification, but, so far, had no opportunity to prove this apart from writing specifications for BW reports and testing them;

• Opportunities which include both consulting and development, and it can be development alone, too;

• Opportunities where I (and the customer) can benefit from my broad knowledge (SAP as well as other fields) and language capabilities.

Experience quotas Logistics: 35% (2,8 yrs.) Functional: 55% (4,4 yrs.) Finance: 20% (1,6 yrs.) Logistics: 25% (2,0 yrs.) Finance: 15% (1,2 yrs.)

SAP in total: 8 yrs. (since 11/1995)

Technical: 45% (3,6 yrs.) Human Resources: 05% (0,4 yrs.)

Functional Consultance R/3 (ranking by by knowledge level, best first:)

CS

(PM-SM)

• All CS-courses (rel. 4.6C, spring 2002); • 1 year as independent consultant (rel. 4.6C, 4.7) (2002-2004) • 4 years as internal support consultant with application, customizing and

development (1998-2001) • Master data: functional location, equipment, task list, parts list (partly generated

from PP and PS orders), serial numbers, “As-Built Installed Base” (from PP orders)

• Notification: type, screen templates, field selection • Service order: order type with/without revenue, screen templates and field

selection, confirmation, settlement rule, cost overview, settlement to CO-PA, resource-related billing/Dyn. Items Profile (DIP), user status

• “Return & Repair Processing”: working prototype customized to local requirements (notification, repair order as special sales order type, service order, with and without serial numbers, with and without service product, fixed rate/cost based billing

• Documentation • User training • Specification (and partly development: s. below) of user exits, reports, BW

reports and forms • Last activities:

• February – September 2004: Return & Repair Processing, Installed Base incl. serial number management, specification (and mostly development: s. below) and test of user exits, reports, BW reports and forms

• October 2003: change of equipment type • March/April 2003: customizing of notification type, order type, DIP-

profile, confirmation with adapting calculation and settlement to CO-PA • Permanent: 3rd level support for CS: problem analysis, error recovery,

minor customizing

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CO-PA

• Only cost-based CO-PA (not account-based) • Customizing of operating concern with characteristics derivation strategy,

valuation altogether with user exits • Transfer of billing documents • Order settlement with order variances etc. • Structure of cost center assessment • Creation of reports with and without forms • Summarization levels • Creation of training materials and support at the training itself • Last activities:

• June 2004: derivation strategy • October 2003: derivation strategy, valulation altogether with exits • March/April 2003: change to new derivation strategy, service order and

service contract settlement

CO-OM

• Customizing of controlling area and master data (cost elements, cost centers, activity types, statistical key figures, internal orders) also with grouping

• Distribution and assessment, price calculation • Creation of training materials and support at the training itself • Last activities:

• November/December 2003: Minimal CO configuration: new controlling areas and cost center hierarchies (for Iran)

• March/April 2003: cost elements, activity types and prices for the CS confirmation

CO-PC

• Customizing of complete product cost planning (costing variants, valuation variants, etc.)

• Single and mass calculation (with quantity structure) • Price calculation • Creation of training materials and support at the training itself • Last activities:

• March/April 2003: new cost elements, activity types and prices for CS confirmation

• March 2002: mass calculation: error analysis, documentation

FI

• Copying and adapting company code • Account chart and account determination, balance sheet structure • Master data: (accounts,) customers, suppliers, banks/house banks, material master

(valuation class) • VAT, payment terms • Field selection, document item • Dunning procedure, payment run • SD- and MM-interfaces • Creation of training materials and support at the training itself (both German and

English) • Last activities: November/December 2003: customizing company codes (for Iran)

with account charts, account determination, VAT, translation of training materials, customizing entries and customer programs into English

SD

• Customer master, prices (conditions), VAT • New sales document type and item category with adaption of all dependent

customizing entries • Price, text determination • Output control (incl. SAPScript and print report development) • Creation of training materials and basic training • Last activities:

• July 2004: International (address) versions: customizing for user exit • October 2003: deactivating of remains of the euro conversion concerning

price determination user exits, SAPScript forms and print reports

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• see CS, too (customer master, pricing, repair order = special sales order, service contract = special sales contract, billing by debit memo request and debit memo ...)

MM

• Material master: field selection, modifications • Inventory management: movement type, field selection • Output determination, print control • Consumption-based planning, purchasing, physical inventory: only application,

user training and creation of training materials for sales and service companies • Warehouse Management: application only

PP

• Order type, task control key, CO-integration • Apart from that: only application (parts list, work center, task list, order

processing, confirmation, settlement) and error analysis (and development: see below)

• See CS, too, because master data and orders are similar • Last activities:

• April 2004: Specification (and development: s. below) and test of user exit for serial number creation in production orders

• Spring 2001: error analysis and problem solving (see below “Examples of executed requests”

BW • Certification May 2003 (for BW 3.0) after having attended all courses +

workshop, except those for system administration • Specification and testing of BW reports for CS

QM

• Notification types, catalogs • Inspection lot procedure • Last activities: spring 2001: customization of standard quality notification types,

catalogs

HR • Only development and application, as far as it was necessary for testing of my

reports (creating/modifying master data, reading payroll result): see below “technical consultant”

AA • Course only (1999)

Development/Technical consultant R/3:

Development experience from a technical point of view: • ABAP/4-development: reports (incl. ALV and authority check), dialog transactions, function

units, user exits, BADIs; notes assistant, modification browser, SPAU • Data dictionary: creation/modification of domains, data elements, structures/tables, views,

indices, search helps • SAPScript (SD, MM, CS, FI) • Interfaces: Batch Input, BAPI (as a function module call) • LSMW (SAP-tool for data migration) for 3 roll out projects (last project: Mai 2003): Accounts (with translations), material, customer, vendor master, prices, parts list, task list Material stock migration, open items, account balances

• System administrator activities: transport, user maintenance, authorities, languages, jobs, logical files etc.

• ABAP Objects: basics (October 2003) in self study, 1 transaction with 5 ALV lists (June/July 2004: for creation of CS Installed Base from PS network orders)

• Workflow: basics (autumn 2001) in an internal course; investigation in standard workflows of CS and SD orders, specification, customizing and testing of them

Development experience in which modules:

MM • Reports on material master, suppliers, (material) documents, purchasing

documents • Batch input: material master, suppliers, (material) documents, purchasing

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documents • SAPScript: printing of inquiry • User exits: serial numbers (automatic creation on goods issue and in case of

physical inventory surplus), material (movement) documents, purchasing order transaction (for Intrastat)

• BADI: in material movements transaction • Modifications : material master • Hard update programs : material master • Last activities:

• April – June 2004: user exits for serial number creation (on goods issue and in case of physical inventory surplus), BADI in mat. movements

• April 2004: printing of inquiry (SAPScript)

SD

• Reports on customers, prices, sales documents, VIS-tables • Batch input: customers, prices, sales order, invoice • SAPScript and print reports • User exits: sales order, pricing, flow of documents, resource-related billing,

international versions (addresses) • Modifications: sales order transaction • Last activities:

• July 2004: international (address) versions • June 2004: user exit for populating data from service orders to debit memo

requests • September/October 2003: SAPScript: Major changes in the forms order

confirmation and invoice • October 2003: deactivating code for Euro-conversion in pricing exits,

SAPScript and print reports

CS

(PM-SM)

• Reports on functional locations and service orders, creation of Installed Base from PP order networks

• Dialog: creation of Installed Base from PS network orders, navigator with overview over notification and all suborders as well as various call transactions; fast entry from for structures of functional locations with equipment installing, allocation of parts lists to plants incl. Material master record creation

• Batch input: functional location, equipment, parts list, material master, service order

• SAPScript and print reports for working papers, quotation, delivery note • User exits: task list selection, component selection, resource-related billing,

additional checks in service order header, item category of components, purchase requisition data for components and external tasks, warranty check during billing, user screen and fields in functional location, equipment and order, serial number management (creation, material movements) etc.

• BAPIs for reading and updating of functional locations and equipments • see also SD, esp. extensive sales order transaction modification for mounting

processing (rel. 4.0B) • Last activities: February – July 2004: various user exits in service order, serial

number management, creation of Installed Base from PP and PS

PP

• Reports on parts lists, task lists, production orders • Batch input: parts lists, task lists • User exits: storage location determination • Last activities:

• April 2004: user exits at order creation, serial number creation • January/February 2002: update of PP-reports from rel. 3.1I to 4.6C

QM • Dialog: fast entry form for inspection lot processing • Last activity: 1997

FI • Reports on the accounting part of material, customer and supplier master,

accounting documents

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• Batch input: see above “Reports” • SAPScript and print reports: dunning procedure and forms, payment run • Last activity:

• November/December 2003: translation of reports into English with additional minor adaptions

• May 2003: data migration of account balances and open items with LSMW and batch input

CO

• Reports on single items and sums of planned and actual values, error analysis and recovery in product costing, CO-PA

• Transaction for changing CO-PA documents • Batch Input: costing part of material master, mass calculation • User exits: strategy sequence in product costing, characteristics derivation

strategy, valuation • Hard updates: tables of CO-PA, costing views of material master • BAPI for activity allocation, reading and creating of CO-PA documents • Last activity: June 2004: change transaction for CO-PA documents, derivation

strategy, change from Batch Input to BAPI for activity allocation

HR • Reports on master data, payroll result, travel expensis settlement, download for

social insurance • Last activities: autumn 2001: download for social insurance

BC

• General file download and upload and display utility with authority check • Dialog: Display of system messages in any language together with long text • Modification: displaying the German short text and the link to the German long

text in the long text of another language. • SAP R/2: data browser for application tables (summer 2002)

PS • (= last activities June/July 2004:) Reading of project structure, network orders

(using BAPIs) and material movement documents for creation of CS Installed Base

SAP R/2: • ABAP/4-report development, Data Dictionary (new tables with maintenance dynpro for TM31),

in following modules: RM-MAT, RM-E, RM-PPS, RF, RK • Customizing: RK, RM-E • Application: RM-MAT, RM-E, RM-PPS, RK

Examples of fulfilled requests: • "Detailed invoice": there should be a detailed list of all the materials used and the labour consumed

to a sales order item containing the repair of a machine, by using SD and PP, but not CS: • Customizing: new sales document type and item categories that do not create requirements,

have a normal pricing, no document flow in SD nor in FI or CO, etc. • Report to create the detailed lists to all “service sales items” based on the parts lists, or on the

components in the production order for a quotation, or on the material movements in case of an already completed production order; plus labour cost in form of a service material, depending on the material pricing group of the repaired material. Besides, the program supports transferring the resulting net value into the service sales order item, and printing.

• Adapting form and print report of the order confirmation for printing the detailed lists • Order settlement run takes more than 1,5 days: My task is to find out why and perhaps solve the

problem. My steps (as far as I remember) were: • Try to start settlement job manually and get, beyond others, the system message that there were

too many orders to be displayed. When debugging, I realize that there are much more orders selected than it should be in that period. Suspect that deletion flag is ignored, or even not set.

• In the settlement job protocol I notice that the deletion flag is not set for the old orders. • On manually setting the deletion flag in an example order, I get the error message that

confirmations are still missing.

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• I debug the program and realize that an entry in the AFRU table obstructs the setting of the deletion flag. Furthermore, the AFRU table contains a lot of such entries which expect a time confirmation (HR-connection).

• I ask both the responsible functional consultant and the key user, if time confirmation has been requested. They both say no.

• After having read SAP notes for etiology and possible procedures, I change customizing so that the time confirmation is not necessary any more.

• (Hard-)Delete the open confirmations in the AFRU table and other tables. • Test whether deletion flags can be set now. Test is positive. • After having talked to the system administrators, I run the deletion flag setting job one part after

the other (due to possible overflows of the archive log due to the large number of orders). • Result: order settlement job takes only 2 hours.

Other IT-experience:

Good Knowledge MS Word, Access, Excel (for both Access and Excel I developed a VBA program)

Advanced Knowledge

Windows, HTML, MS Frontpage, MS Outlook, CorelDRAW, HyperCard and HyperTalk (= authoring system similar to Toolbook, but on MacIntosh)

Basic knowledge (i.e., I have done it sometimes on the job or attended a course)

• OS/2, Unix (SunOS, Linux), TSO, ISPF, Macintosh • MS Powerpoint, MS Visio, WordPerfect, proClip (Press-clipping tool

with OCR), SuperProject, MS Project • VBA (s.above. in "Good knowledge“), XML, C, Prolog, Perl 4,

Batchprogramming in DOS, OS/2 (REXX) and Unix (C-Shell)

Projects: 1995/12 SAP R/2 – RF: Reports At: IT company of a automobile manufacturer (as employee of BEKO) Tasks: Creation and maintenance of ABAP reports

1996/01 – 1996/11 SAP R/2 Release upgrade from 4.3 to 5.0 with date format conversion SAP R/3 – HR: Travel allowances

At: Group in the chemical industry (as employee of BEKO) Tasks: SAP R/2: adaption of 150 reports in RM and RK module

SAP R/3: creation of a program reporting on travel expenses

1996/12 – 1997/01 1997/12

SAP R/3 – HR: Reports

At: Group in the oil industry (as employee of BEKO) Tasks: Creation of ABAP reports: mainly master data, also payroll results data

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1997/02 – 1997/12 SAP R/3 Release upgrade from 2.2G to 3.0F SAP R/3 1st and 2nd level helpdesk

At: High-Tech automobile and medical components developer for an international IT consultant agency (as employee of BEKO)

Tasks: • Adaption of reports, dialog transactions, exits etc.. • (1st level) Helpdesk • module support for QM • request analysis, cost estimate, implementation

1998/01 SAP-Upgrade from R/2 to R/3 At: Agrana Zucker und Stärke (food industry) (as employee of BEKO) Tasks: Reports migration

1998/02 – 2001/12 SAP R/3 Module support, Help desk for CS, CO, FI, SD, MM, QM At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Help desk for all integrated companies except for the headquarters in all

modules used there: CS, SD, MM, CO-PA • Module support CS: see projects (roll outs) • Module support SD: see projects (roll outs, Euro conversion, service

solution for headquarters with SD and PP orders) • Module support FI: see projects (roll outs, Euro conversion), help desk for

all companies including headquarters (2nd level after 1st level by local accountant)

• Module support (for all components of) CO: see projects (roll outs), plus (for headquarters:) summarization levels (CO-PA), mass calculation (CO-PC)

• Module support QM: Customization of QM notifications for internal complaint, customer complaint, supplier complaint incl. catalogs

1998/02 – 2001/12 SAP R/3 Development in CS, SD, PP, MM, CO-PA, CO-PC At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • CS: see projects

• SD: see projects (roll outs – migration, Euro conversion, - Migration, Euro, service solution for headquarters with SD and PP orders), reports and mass changes in customer master

• PP: see projects (roll out to Czech Rep., service solution for headquarters with SD and PP orders), reports for deleting duplicate parts lists and tasks lists, different variants of printouts of parts lists, etc.

• MM: various modifications in the material master (coding, screen), e.g. for additional fields, modification of transaction of open materials (MM50), various mass changes with Batch Input or hard update in the material master

• CO-PA: various user exits, many hard updates of CO-PA data tables, creation of reports with/without forms

• CO-PC: various user exits (e.g. used materials), reports for daily mass calculation of new products with batch input and detailed error log, etc.

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1998/02 – 1998/06 SAP R/3 Roll out to the sales and service companies in Germany At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Customizing: enterprise structure, calendar, FI, MM, SD, SM

• Data migration: Open items and account balances from R/3 to R/3 • Creation of training materials: MM, SD • Training: MM, SD basics, SM • Go-live support

1998/06 – 1998/10 SAP R/3 CS – Service solution: mass processing and new functions At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Extending the already existing central navigator transaction by mass

processing and new functions, improving user interface • Improving user interface of the fast entry transactions of plant allocation

of parts lists, and of functional location structure including creating equipments and installing them into functional loc.

• New batch input reports for material postings and for technical closing of service orders

• New reports on open orders from different points of view • Performance optimization of many CS programs • New reports on material quantities, material groups, sales per functional

location (access to CO-PA), paid prices per customer, emergency repairs

1998/10 – 1998/12 SAP R/3 Release upgrade from 3.0F to 4.0B At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Adaption of ABAP reports and dialog transactions

• Adaption of customizing in: SM, FI, CO • Helping system administration with problems, esp. in Data Dictionary

1998/10 – 2001/12 SAP R/3 Euro-Conversion At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: Responsible for conversion in SAP: getting information, creation and working

on the checklist, Euro-Customizing, conversion of master data, corrections in data dictionary and ABAP programs, coordination of IT internal and partly external Euro conversion activities (Archive, Local Currency Changeover)

1999/02 – 1999/08 SAP R/3 CS – Service solution: Adaption to new mounting procedure At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Use of the per rel. 4.0B new mounting procedure, based on sales order

• Use of sales order transaction (VA02) as new navigator by modifying coding, screen and user interface and lots of user exits

• Dependent requirements: new sales order item categories, modifications in service order transaction, changes of pricing and exits in the sales document copying procedure

• Inline documentation of existing modifications and user exits

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1999/03 – 1999/11 SAP R/3 Roll-Out to the sales and service company in Spain At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Customizing: enterprise structure, calendar, FI, MM, SD, SM, CO-PA

• Participation in project management: project schedule, training schedule, business process documentation, customizing documentation

• Data migration: creation of a migration procedure using MS Access (as an interface in order to at least avoiding format errors or invalid entries), creation of Access databases with check tables and queries, use of the LSMW tool for import into SAP for following data: account chart, customers, suppliers, material master, stock, open items, account balances

• Support for training (mainly in English): FI, MM, SD basics, SM • Go-live support

Tools: ABAP/4, LSMW, MS Access 97

1999/10 – 2000/02 MS Access: Small project database (with VBA development) At: Manufacturer (as contractor) Tasks: • Rough and detailed outline

• Tables, queries, forms, reports • Programming (with Visual Basic for Applications)

Tools: MS Access 2000

2000/04 – 2001/01 SAP R/3 Roll-Out to the manufacturing company in the Czech Rep. At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Customizing: enterprise structure, calendar, FI, CO-PC, CO-PA

• Data migration: Same like roll out to Spain (see above) plus parts lists and tasks lists, batches

• Creation of training materials: FI, CO • Support for training: FI, CO, MM, SD • Go-live support

Tools: ABAP/4, LSMW, MS Access 2000

2000/06 – 2000/09 SAP R/3 SD/PP: small service solution for headquarter At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Analysis, concept and implementation of a small service solution for the

headquarter by using SD and PP functions • Creation of PP orders by Batch Input based on sales order items • „Detailed Service Invoice“: see example „Detailed invoice“ above in

chapter „IT Experience“ / „SAP Experience“ / „Examples of fulfilled requests“

• Adaption of material master: new number ranges etc.

2000/10 – 2000/12 MS Excel: Creation of an Excel-Addin for a calculation model At: Dr. Eike WOLF (telecommunication consultant) (as contractor) Tasks: • Conversion of Excel-formulas into VBA-functions

• Creation of an Excel-Addin for those functions • Redesign of User Interface

Tools: MS Excel 2000

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2001/05 – 2001/10 SAP R/3 Release upgrade from 4.0B to 4.6C At: Hoerbiger Ventilwerke Wien (engineering industry) (as employee) Tasks: • Adaption of ABAP reports and dialog transactions

• Adaption of customizing in: CS, FI, CO

2001/10 – 2001/12 SAP R/3 CS – Service solution: Technical documentation At: Hoerbiger Ventilwerke Wien (Maschinenbau) (als Ang.) Tasks: • Technical documentation of the entire service solution: customizing,

modifications, user exits, customer transactions and reports, incl. CO integration

• Plus: Analysis and possible solutions for in the pipeline extensions and improvement of the user interface

2002/01 – 2002/03 then single days

SAP R/3 Release upgrade from 3.1I to 4.6C

At: Agrana Zucker und Stärke (food industry) (as contractor) Tasks: Adaption of reports and dialog transactions in SD, MM, PP, FI, CO

2002/05 – 2002/12 SAP R/2 System documentation, Helpdesk At: Big international food group (as contractor) Tasks: • Description of the actual state of the SAP systems and all the interfaces

for other consultants and in view of the migration to R/3 for the modules RM (RM-MAT, RM-E, partly RM-PPS), RF, partly RK

• (1st and 2nd level) Helpdesk • Some customizing and development (RM-E)

2002/10 (2 Wo.) SAP R/3 Release upgrade from 4.0B to 4.6C At: IT subsidiary of a bank (as contractor) Tasks: Adaption of ABAP programs in FI and CO 2002/10 – 2003/06 (hours and days)

SAP R/3 Support for roll-out to sales and service company in Italy

At: Hoerbiger Ventilwerke Wien (engineering industry) (as contractor) Tasks: • Migration: training of migration tool LSMW, support for migrating

master data, migration of transaction data (stock value, account balances, open items)

• CO-PA customizing • Go-live Support

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2003/03 – 2003/04 SAP R/3 CS: New functions and new business procedures At: Hoerbiger Ventilwerke Wien (engineering industry) (as contractor) Tasks: Analysis, detailed concept and prototype for new business procedures:

• Business procedure „Fault notification“: new notification type, new order type

• Business procedure „Maintenance with service contract“ new order type based on service contract and maintenance plan

• Plus: implementation of the new Dynamic Items Profile (DIP), adaption of user exits

• Plus: implementation of confirmation of service order tasks including adaption of work centers

• Dependent CO activities: all customizing steps for new order types (settlement to service contract items and/or to CO-PA) and confirmation (cost center, activity type, formulas in work center master, cost overview, pricing)

2003/11 – 2003/12 SAP R/3 Support for FI roll-out to sales and service company in Iran At: Hoerbiger Ventilwerke Wien (engineering industry) (as contractor) Tasks: • FI-customizing: company codes, account chart, VAT keys

• CO-customizing: controlling areas, cost centers and hierarchy • Translation of (my) FI training materials, customizing entries and

customer programs into English

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2004/02 – 2004/09 SAP R/3 Support in CS module as well as ABAP development in a global SAP implementation

At: BearingPoint (consulting company) for York (engineering industry) (as contractor) Location: Amsterdam Project language: English Tools: SAP R/3 4.7, Solution Manager

Tasks: Role: Process responsibility on the consulting side for in-house repair, helping hand, interface to development department, developer for urgent or complex programs in CS, but also other modules (PP, MM, SD):

• „Returns & Repair Processing“: Investigation of what is possible, customizing of a working prototype for the Global Template (with/without serial number, with/without service product, fixed rate/cost-based billing), presentation, documentation (process responsibility)

• Serial number management: concept, specification and implementation (automatic creation on production order release, goods issue to PS network order activities, physical inventory surplus)

• Installed Base: Creation/Extention from data of PP and PS order networks: design, specification and implementation (with ABAP objects and a couple of BAPIs)

• Service order: customizing of user status, specification and implementation of various user exits (additional checks in service order header, custom fields in order header, item category of components, purchase requisition data out of components and external tasks, warranty check during billing) and reports (setting of user status)

• Workflow: investigation of what is possible in service notification, service order, quotation and credit memo request; customizing and test of workflow for service notification tasks

• Specification and test of BW reports and CS forms • Data migration: review and partly reprocessing of legacy system data • Address management: customizing and user exit for „International

Versions“

2002/01 – today (hours and days)

SAP R/3 CS and CO 3rd level support (consulting and development)

At: Hoerbiger Ventilwerke Wien (engineering industry) (as contractor) Tasks: 3rd level support (only upon request and when available), esp. in modules CS

and CO, but also in BC and SD/MM: • CS: working prototype for new business processes (new notification and

order types), cost overview in service order, 3rd level support: error detection and recovery, minor improvements, adaptions after new hotpackages

• CO-PA: 3rd level helpdesk, issue resolution, minor improvements, updates on data tables, transfer to new derivation strategy, adaption of user exits, summarization levels

• CO-PC: changes and detailed documentation of my report for daily material pricing and other reports in periodical material pricing (PP production orders)

• SD/MM: report for mail to shop-floor and sales department upon receipt of pre-allocated stock, adaptions after new hotpackages

• BC: Support after installation of Hotpackages • BC-LAN: analysis and documentation for “language refillment”

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2003/09 - – today (hours and days)

SAP R/3 Development and SAPScript

At: Schindler Austria (engineering industry) (as contractor) Tasks: 3rd level support in development (only on request and when available), esp. in

SD, MM and PP: • SD/SAPScript (09-10/2003): Major changes of the SD forms order

confirmation and invoice both in German and English including changes of the correspondent print programs

• SD/Development and SAPScript (01/2004): new form for missing parts lists as attachment to the invoice, quotation analysis report

• MM/SAPScript (04/2004): purchase inquiry printing • PP (04-05/2004): additional fields in the component list in production

order: creation in Data Dictionary, filling via user exit during order creation and modification, adaption of the reporting programs

References/Recommendation:

Written references: The following references have been obtained and confirmed by the German Internet project agency GULP : (Copied out of my Gulp profile: http://www.gulp.de/profil/erwo.html and translated by myself)

,Project SAP-Custom.+ABAP-Programm./Modul Support SAP, SM,FI,CO,QM/Internat.SAP-Rollouts, 02/98 – 12/01 Reference by IT/Org.-colleague of Hoerbiger Ventilwerke Wien Ltd. on 22-04-02 „In the ABAP development (incl. SW-documentation) extraordinary performant and efficient developer; broad module knowledge (in some modules into details); interested in new developments (SAP services as well as development); know-how also in peripheral fields (PC databases, Internet, etc.); interested in languages, therefore he can be assigned roll out tasks; mobile and keen.”

Project SAP-release upgrade from rel. 3.1I to 4.6C, 01/02 – 03/02 Reference by SAP team leader of the Agrana Holding Ltd. on 23-04-02 „The consultant has a profound knowledge in ABAP programming and in the SAP modules SD, MM, FI. He transferred and tested most of our customer developments including Batch input programs and transactions to 4.6C. The transfer was executed in a quick manner and well documented. We want to thank him for his project support and recommend the consultant to other project solicitors.”

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Fa. Alcatel Austria Ges.mbH (recommendation): translation see below

Recommendation:

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Mr. Erlend WOLF, born on the 1st January 1967, Austrian citizen, entered our company on 16th June 1993. At that time there was a project to change from a central mainframe to a client/server implementation. He has been introduced as an IT organizer and started with programming on the mainframe: The language was COBOL and he used the COBOL-generator TELON for IMS-DB/DC. Due to his already existing knowledge he was assigned to teams for parts of the “Information Warehouse” project. The first subproject was to automate data transfer among our heterogenous systems: IBM mainframe, VAX/VMS, Unix, Windows NT and Novell. The second subproject comprised the online availability of press news in the PC network by WWW. During the project “Information Warehouse” he gained or extended his knowledge on “World Wide Web”, Unix and Internet tools, such as E-Mail, FTP and GOPHER. Furthermore, Mr. Wolf should then participate in the standard software system SAP R/3 and therefore received a basic training for ABAP/4. According to the project, he had to accomplish tasks at every stage of the project, starting with the detailed analysis, over the outline, programming, test, go-live and maintenance. Mr. Wolf proved to be very integrative in teams and accomplished his tasks to the fullest satisfaction of his superiors. He showed large keenness and joy at his work. It should be especially mentioned that he is willing to do further training in his leisure time. The contract of employment was cancelled on Mr. Wolf’s request on 31st October 1995. We thank Mr. Wolf for his valuable work in our enterprise and wish him all the best for his future. …

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