CURRICULUM VITAE

May TahhanPersonal details

Address: 1/10C Goulding Road, Ryde, 2112, NSW

Contact: Mobile – 0432185379, E-mail: mtahhan6@hotmail.com

Employment History

Full time

5/2016 – Current

Regulatory Affairs Project Manager -Contract

Pharmacor Pty. Ltd., Dee Why, NSW, Australia Pharmacor is a major competitor in the fast growing generic medicines market. The company offers a

wide range of quality prescription and OTC medicines

- New product evaluation for the market. Preparing applications for registration of new products (Pre-

scription medicines, OTC, Complimentary and Food) and line extensions and variations to marketed

products, where required.

- Cat 3 & CMN applications.

- Compilation of Dossiers in Paper & CTD - Format for Australia (TGA) & New Zealand (MedSafe).

- Responsible for processing, determining and filing of all ranges of variation applications for the Aus-

tralian Market such as change in formulation, batch size, shelf-life extension, API (CEP & DMF up-

dations) & excipients related changes, other quality related & ARTG entry changes.

- Reviewing, submitting and maintaining Prescription and OTC medicines in Australia and New

Zealand. Responsible for handling of queries (Cons. S.31 requests – MS3), compilation &

submission of query responses to review of evaluation reports.

- SAR & SAN applications, TGA & MedSafe safety and self-assessable notifications

- CPPs, CPDs, and CEPs

- Maintenance of GMP pre clearances for overseas manufacturers

- Licenses and permits

- Labels and artwork

- Developing product information (PI) and consumer medicine information (CMI)

May Tahhan- Promotional materials

- Health Claims

4/2015 – 12/2015

Senior Regulatory Affairs Associate -Contract

GSK Consumer Healthcare Australia Pty. Ltd., Ermington, NSW, Australia GSK is a science-led global healthcare company that researches and develops broad range of innovative

products

Duties:

GSK-NOVARTIS merger

Export Markets:

- Manage export markets regulatory activities, Markets: Asia-Pacific, Middle east, Asia, Africa

- CPPs, CPDs, and CEPs.

- Supporting the export & local markets Regulatory Affairs team/s with any required regulatory

activities related to the Joint Venture with Novartis

- Liaising with the TGA & MedSafe on behalf of GSK regarding the joint venture for all resolution

agreements for pending issues(e.g. Product certification transfer, New company ID, GMP clearances,

etc..)

- Liaising with TGA and overseas partners during submission and registration process, following

through to approval. Provide status reports of all filings to Management.

- Management of regulatory compliance across a broad range of established products in various thera-

peutic areas for the export markets

- Co-ordinate and support all suppliers. Liaising with current and new suppliers. Review of dossiers

and assisting in compliance requirements for all export markets

- Involved with preparation/review & coordination/alignment of Product Information(PI)/Data Sheet,

CMI and labeling for existing and new products and filing of related submissions with TGA and ex-

port markets regulatory agencies

Local:

- Managing the issuing of the wholesales license for the new business entity with NSW

pharmaceutical services and NSW Public Health

- Organizing the DPCP and Risk Assessment plans with relevant qualified consultants

May Tahhan

General:

- Pain Management and Nicabate products; Submission of variation to the TGA & MedSafe and

Global support

- Setting up a lean system to manage GMP pre-clearances for overseas manufacturers

- Setting up a lean system to manage Licenses and permits

- Any QA or QC advice required by GMS

3/2013 – 3/2015

Regulatory Affairs & QA Associate

Abbott, Botany, NSW, Australia Abbott is an international pharmaceutical company, with head office in Chicago. Abbott manufactures

and sells a variety of pharmaceutical and nutritional products, in addition to a variety of medical devices.

My products included but not limited to:

Prescription: Pain killers, HRT (Hormone Replacement Therapy), Cardiovascular,

Biological

Flu Vaccine

Complementary: New product launch (Enliva), Rehydrating solution

Specialty Nutritional (food) products

Medical devices

May TahhanDuties:

My main responsibility is to ensure compliance with GMP guidelines and TGA regulations.

QA functions are:

- Product Compliance checks prior to approval for sale

- Complaints system/s – Software: Trackwise-pharmaceutical, IQ-Devices, and GCRS-Nutrition

- Quality assurance systems, such as CAPA’s NCR’s, etc…

- Recalls and withdrawals

- In addition, to any other QA related matters.

- Other softwares: EDQM, and Solid for document control

Regulatory Affairs functions are:

- New product evaluation for the market. Preparing applications for registration of new products (Pre-

scription medicines, OTC, Complimentary and Food) and line extensions and variations to marketed

products, where required.

- Cat 3 & CMN applications.

Compilation of Dossiers in Paper & CTD - Format for Australia (TGA) & New Zealand

(MedSafe).

Responsible for processing, determining and filing of all ranges of variation applications for

the Australian Market such as change in formulation, batch size, shelf-life extension, API

(CEP & DMF updations) & excipients related changes, other quality related & ARTG entry

changes.

Reviewing, submitting and maintaining Prescription and OTC medicines in Australia and

New Zealand. Responsible for handling of queries (Cons. S.31 requests – MS3), compilation

& submission of query responses to review of evaluation reports.

- SAR & SAN applications, TGA & MedSafe safety and self-assessable notifications

- CPPs, CPDs, and CEPs

- Maintenance of GMP pre clearances for overseas manufacturers

- Licenses and permits

- Labels and artwork – Software: Agile

- Developing product information (PI) and consumer medicine information (CMI)

- Promotional materials – Software: Zinc

- Health Claims – Software: Zinc

- Other regulatory software: TRS, and MasterControl

May Tahhan- Monitoring & coordinating with customers in all activities related to Transfer of Sponsorship and up-

dating all the variations.

- Provide responses to requests for additional information from different regulatory agencies;

Pharmacovigilance functions are:

- Collecting, reporting, Monitoring & updating of Adverse Events (AE), and product complaints.

Maintaining internal SOP of Pharmacovigilance records.

- Collecting, reporting, Monitoring & updating of Serious Adverse Event (SAE), Product Safety Up-

date Report (PSUR). Maintaining internal Pharmacovigilance relevant registers and/or databases.

- Providing regulatory documentation required by other company functions or businesses;

- Providing assistance with Medical Information, Pharmacovigilance and quality complaints in the ab-

sence of our resident Pharmacist.

- Providing technical support for marketing initiatives, customer enquiries and ensuring company drug

safety requirements are met.

ABBOTT – MYLAN merger (BGP)

- Managing the issuing of the Wholesales license for the new business entity BGP with NSW

pharmaceutical services and NSW Public Health

- Organizing the DPCP and Risk Assessment plans with relevant qualified consultants

- Managing the issuing of the Wholesales license for the new business entity BGP with New Zealand

MoH.

- Organize & lead the New Zealand MoH Wholesales License audit.

- Manage export markets regulatory activities, Markets: Asia-Pacific, Middle east, Asia, Africa, CPPs,

CPDs, and CEPs.

- Liaising with the TGA & MedSafe on behalf of ABBOTT regarding BGP for all resolution

agreements for pending issues (e.g. Product certification transfer, New company ID, GMP

clearances, etc..)

- Setting up a BGP owned system to transfer/combine (from ABBOTT & MYLAN to BGP), and

manage GMP pre-clearances for overseas manufacturers

- Setting up a BGP owned system to transfer/combine (from ABBOTT & MYLAN to BGP), and

manage Licenses and permits

- Supporting the Regulatory Affairs team with any required regulatory activities related to BGP

May TahhanAchievements:

- Responsible for the First AUST L product launch for Abbott Australasia.

- Moving site of manufacturing of OTC New Zealand product from the USA to Indonesia.

- Improving the current system for product compliance checks. Resulting in an increased efficiency by

decreasing the time required per product from an average of 16 minutes to an average of 2 minutes.

While increasing effectiveness, as checks are more comprehensive and discrepancies are easier to

identify.

- Improving the GMP pre-clearances and licenses & permits tracking by training all regulatory

employees with regards to “actual” process time, and thus working towards realistic deadlines and

increasing RFT % for global compliance entries.

- Meeting deadlines for product launches by improving/incorporating the Artwork process flow

through Agile (Oracle based Software) with other relevant systems

11/2010 – 8/2012

QA Manager; with my name on the TGA License

Ross Cosmetics, Tullamarine, VIC, Australia Ross Cosmetics is a TGA licensed manufacturer. There are three aspects to the business, the first is Ross

Cosmetics brands such as Ausscreen and Face of Australia, contract manufacturing (e.g. Smith &

Nephew, Orion, Valeant, Ripcurl, Napoleon, etc..), and private label for Woolworth, Coles, Kmart, Aldi,

etc... The main TGA products include antibacterial creams, chest rubs, antiseptics, and Sunscreen

products

Duties:

My main responsibility is to ensure compliance with GMP and TGA regulation across the business, while

maintaining a high production level.

The following departments and sections report to me directly

1- QA department

2- QC department including the QC laboratory

3- Regulatory Affairs section

4- Stability section

Other departments report to myself on a dotted line, such as the warehouse, purchasing, NPD, etc..

Responsibilities:

- GMP Agreements

- PQRs (Product Quality review)

- Manage and lead regulatory projects and TGA product registrations (AUST L, and AUST R), carry

out submission as required

May Tahhan- Contribute to new product development strategy by keeping up with changing regulatory

requirements

- Review products dossiers, and submit to the TGA as required

- Work in cross functional teams and provide technical regulatory advice

- Liaise with TGA and develop a good working relationship with TGA personnel.

- Working with CHC, ACCORD, and ASMI, and commenting on drafts from TGA, NICNAS, Natural

Products NZ, etc…

- Validation Master plan (Process, Cleaning, and test method validation)

- Vendor management

- Evaluation and qualification system

- Audits (Regulatory, Customer, External, Supplier, and internal)

- QA systems (SOPs, Complaints, CAPAs, SCARs, NCRs, Change controls, product release, etc..)

- QC systems (OOSs, Deviations, Reject notices, etc..)

- Training

- Trend analysis

- Stability testing, trending, and reporting

- Continuous improvement program

- Softwares: JDE Oracle

Achievements:

- Decreased the budget for the QA department by approximately 17 %

- Timely submission of comments to relevant organizations

- 200+ listing and registration with the TGA

- Generated a team environment in the quality department

- Managing the QC Laboratory personnel and processes in parallel methodology to ensure

smooth flow of work and the ability to service manufacturing and product in a timely

manner. The QC at this stage is a highly Lean operation.

- Improved communication between the Quality department and other departments across the business

- Created a “Shorts & Q” system

- Introduced expired and retest systems, in addition to reduced testing

- Improving and updating the OOS, and NCR systems

- Putting in place complaints, CAPA, SCAR, NCR, Change control, product release, deviations, and

reject notices systems

May Tahhan- Creating a system for the introduction of a new product starting from RM and packaging to

components, supplier, trials, stability, BOMs, and finally Manufacturing, filling and packing

specifications and procedures

- Generated a new training matrix and carried out a comprehensive GMP training for all personnel on

site

- A complete update of the SOP system

- Put in place an IQ, OQ, PQ and calibration systems for laboratory equipment

- Updated all specifications in compliance with pharmacopeia and/or manufacturer specifications,

while generating new test records and tracking lists for the different manufacturers (an estimated 12

to 18 month to completion)

- Updated all finished product test records (an estimated 8 to 10 month to completion)

- Updated line clearance and line set-up checks

- Put in place a process for product release via QA and carried out comprehensive training for all

departments/personnel involved

- Currently working with manufacturing and R & D on improving the compounding procedures in

order to increase the “Right first time” ratio, also working with NPD and the production manager on

updating packaging specifications, and creating filling and packaging procedures, respectfully. In

addition, working with the production department on packaging reconciliation procedures

9/2009 – 11/2010

QA/QC Supervisor, QC and Laboratory Manager

Lipa Pharmaceutical, Minto, N.S.W., Australia.

Lipa Pharmaceutical is a contract manufacturer of supplementary & complimentary OTC TGA registered

products, including but not limited to tablets, softgel capsules, creams, and liquids. Main customers are

Blackmoors, and Swiss.

Duties QA:

- Responsible for 4 QA officers, and 9 in process QA technician

- Continuous training of QA staff

- Responsible for GMP agreements

- Responsible for re-work instructions

- Velour approval management

- Maintaining the internal and external audit program, and carrying out External and Internal audits as

scheduled

- Responsible in general for all deviations, SCAR;s, CAPA, Reject notices, change controls, Batch

cards & BOM issues, and complaints

May Tahhan- Responsible for generating trend analysis for all deviations, SCAR;s, CAPA, Reject notices, change

controls, Batch cards & BOM issues, and complaints

- Reviewing and generating S.O.P.’s

- Departmental continuous improvement of systems

- Departmental communication improvement

Duties QC:

- Responsible for 26 lab. Analyst and 3 senior analysts over 3 shifts

- Continuous training of the lab. Analyst and senior analyst

- Ensuring the work flow is smooth and unhindered, while being flexible in responding to

manufacturing and production needs due to changes

- Chemical inventory and purchasing

- The receiving, testing and approval of raw materials finished products

- Responsible for maintaining the systems for raw materials and finished products specifications

updates

- Product release for sale and finished products CofA (Certificate of Analysis)

- Investigating OOSs (Out Of Specifications), and deviations, making decisions with regard to HGNs

(Held Goods Notices), Dump notices, and rejections

- Organizing and managing the daily running of instrumentation section (HPLC and G.C.), while

insuring that TGA requirements are met.

- Maintaining the Test Methods ledger, by updating the Test Methods in compliance with our

customer’s requirements, and other general updates in compliance with USP, EP, and TGA

Achievements:

QA

1- Creating a complete and comprehensive skills matrix and a training program, based on

assessments of individuals and the department in total, utilizing simple mathematical

indicators based on the natural distribution curve. This matrix/program has been

implemented with valuable and meaningful outcomes pointing to the area/s in need of

addressing in terms of training and certification. This skills matrix/training program is being

adopted by other departments due to it simplicity, efficiency, compliance and success.

2- Writing a 90 page safety modulus with the most current OH & S safety guidelines, and in

compliance with Australian standards. This modulus will be used in the induction process of

new technical employees

May Tahhan3- Applying new trend analysis techniques, resulting in more effective and efficient

investigations as needed, and an easily identifiable point of concern or sources of routine

technical issues

4- Overhauling the reject management systems, in order to address other departments issues,

and remove bottle necks. I have written a new S.O.P. and trained al senior management, and

other relative personnel

5- Working on improving customer complaints investigation and response time, through

effective coordination of QA officers investigations, and providing guidance and direction.

QC

1- Creating a deviation system for both Raw Materials and finished goods

2- Decreasing the back log of RM from 430 to a constant average of around a 100

3- Decreasing the turn around period of RM testing from 5 days to 12 hours

4- Improving the release of finished goods by implementing a suitable testing system and

decreasing the turn around period from 3 weeks to 48 – 36 hours

5- Implementing different suitable system such as change of specifications system to improve

compliance

2/2008 – 9/2009

QC Laboratory Manager / QCM Supervisor

PAX Australia, Ingelburn, N.S.W., Australia.

PAX Australia is a contract manufacturer of creams, liquid, gels, and Aerosols for Personal Hygiene,

including Non-prescription pharmaceuticals. Main customers are Henkel, P & G, 3M, Mitchum, PPS,

Palmolive, Colgate, and Nads.

Duties:

- Responsible for 9 QC laboratory analyst

- Continuous training of the lab. Analyst

- Ensuring the work flow is smooth and unhindered, while being flexible in responding to

manufacturing and production needs due to changes

- The receiving, testing and approval of raw materials and concentrates (Manufactured products)

- Raw materials specifications

- In process checks approval and trend analysis

- Carrying out External and Internal audits as scheduled

- Product release for sale

May Tahhan- Investigating OOSs, and deviations, making decisions with regard to HGNs, Dump notices, and

rejections

- Organizing and managing the daily running of instrumentation section (HPLC and G.C.), while

insuring that TGA requirements are met. In addition to scheduling all Product Validation, Test

Methods Validation, Stability Program testing

- All new and substituted RMQs (Raw Material Qualifications), testing internally and externally,

protocol and analysis report writing

- Daily communications with suppliers, contracted external laboratory, service & calibration

providers, purchasing department, R & D, Micro Laboratory, Manufacturing, Production, and the

warehouse

- Writing new S.O.P.s that are relevant to the laboratory where new systems are implemented, and

reviewing current S.O.P.s to update in line with new TGA regulations

- Maintaining the Test Methods ledger, by updating the Test Methods in compliance with our

customer’s requirements, and other general updates in compliance with USP, BP, and TGA

- Assessing the capability of the laboratory for all new projects/customers, or the upgrades needed by

providing project costing analysis

Achievements:

1- A new system for the testing and approval of expired raw materials. The system I put in place

resulted in a drop of Re-test from 400 – 500 a day to currently 25 – 30 a day, thus achieving effective

zero. System involves the warehouse and purchasing department in addition to QCM

2- In collaboration with IT, I put in place a new online data base for generating deviations, in order to

control the process and reconciliation. This data base allows easy access to deviations statistics,

where the different aspects of the deviations can viewed and analyzed, allowing the identifications of

causes and trends for the different products. Resulting in viable and realistic recommendations to be

utilized as future solutions for consistent difficulties. This is extremely important for TGA products

3- A new system for maintaining the OOSs, CAPAs, and SCARs records in order to perform trend

analysis of non-prescription pharmaceuticals and OTCs. As per new TGA requirements

4- A new system in place for the testing and approval of Excess Concentrates. There was no

process/procedure in place. Excess concentrate was afloat, with no assignment, no reconciliation,

and no records. The new system, involves the Planning, and Manufacturing departments in addition

to QCM

5- A new system in place for Raw Materials Qualifications, no system/protocol existed prior

6- A new system in place for the contribution of the QC department to NPD projects, in terms of Raw

materials, finished product, and packaging requirements as integrals parts of any NPD or CPD time-

line and costing. The QC department was not involved at the early stages of NPD’s, which resulted

May Tahhanin a prolonged “Fuzzy Period”. The new system in place eliminated such occurrences and provided a

clear timeline, this improved customer service and nearly eliminated reliability issues.

7- I have set-up a two modulus training program specializing in laboratory safety, GLP, and other

issues relating to working in a chemical laboratory in compliance with TGA

8- I have put in place a half yearly coordination role system (ex. Inventory & purchasing, house

keeping, calibration, solution preparation, etc..). In order to familiarize all lab. analysts with the basic

but hidden aspects of a functioning laboratory

9- A new system in place for R & D request, Where by the requests are considered an internal contract

10- A new system in place for RM, re-test and concentrates receivable by the Laboratory (Raw Material

log, Re-test log, and concentrate log)

11- A new system in place for requesting specifications changes

12- A system in place for maintaining and updating Raw Materials and concentrates standards

13- A new system in place for dye weighting

14- The redesigning of the laboratory layout to improve the flow of work, through specialized work

stations

8/2007 – 2/2008

QC Supervisor – Aerosol Laboratory/Pesticides (Contract Position)

Reckitt Benckiser, West Ryde, N.S.W., Australia.

Duties:

- Testing of Raw Materials and finished products using HPLC, G.C, and a wide range of wet

chemistry techniques.

- Investigating Out Of Specifications results, and advising compounders as to the appropriate course

of action in order to achieve in specifications results, such as salt or alcohol addition, longer periods

of mixing, temperature variation, etc…

- Insuring the finished product is of high quality

- Investigating and researching customer complaints

- Reviewing S.O.P.’s and W.I.’s, and updating procedures and accompanying forms

- Carrying out internal audits

- Instrument calibration

- Solution preparation

- Inventory

May TahhanAchievements:

1- The development and validation of new Simple & Easy (user friendly) HPLC and GC methods in

relations to the testing of raw materials, and finished products, and generating all relevant

documentation

2- Establishing an interrelated internal audit system to calibration schedule, and safety assessments.

3/2006 – 8/2007

Formulation & Filling (Solution Formulation) Technician

AstraZeneca, North Ryde, N.S.W., Australia.

Duties:

- Batch Formulation/manufacturing in compliance with FDA regulations

- Transfer of manufactured batches to holding tanks, sending of batches to filling lines, and shut down.

While completing all relevant documentation in compliance with FDA regulations

- Issuing and Dispensing of Raw Materials

- Ordering of consumables

- Laboratory maintenance, including house keeping, solution preparation, and instrument calibration

- Insure the smooth flow of process and timely production, and to make sure that there are no delays in

production due to insufficient planning

- Multitasking by liaising with production lines, being aware of changing priorities, and being flexible

enough to counter emergencies. This is attained by productive communication with team members

and across team boards

Achievements:

Improving the house keeping system significantly, by updating the checklists to reflect actual assessments,

adding safety checks, and delegating the house keeping to all technician via roster scheme, in order to

familiarize them with the do’s and don’t.

9/2005 – 3/2006

QC Laboratory Technician/Extrusion (NATA accredited laboratory)

Vinidex, Smithfield, N.S.W., Australia.

Duties:

- Raw materials testing such as bulk density and particle size

- Collecting samples of finished products, on which I carried out various tests such as hydrostatic

pressure, impact, compression, tensile strength, reversion, flattening, dispersion, and dimensional

measurements

May Tahhan- Inspecting, then accepting/rejecting finished products, according to specified standards

- Responsible for the generation of rejection technical reports in cases of incompliance

- Liaising with machine operators, and keeping up with production schedule

- Responsible for investigating customer complaints and finding the point of deficiency, wether it was

related to our preparation/production method or other reasons

1995-1997

Manager/supervisor of Quality Control laboratory

Al-Nemeh Food Industries Co. Ltd., Jordan

I was originally employed as a laboratory analyst; that was followed by an internal promotion to the position

of a manger after six month of commencing work. My main responsibility was to update the laboratory with

regard to instrumentation and techniques. My first action was to research the options that were available in

order to improve the quality of the product such as shelf life, additives, packaging and raw materials.

Developing a new system for product testing that is efficient and effective in reducing cost and improving

quality followed this.

Three additional laboratory assistants were hired and therefore I was responsible for 8 people. New

instruments were purchased and procedures were put in place. At this stage the laboratory was within the

ISO regulation, and therefore, I was able to contract our services to outside industries.

During the following year I put in place a follow up system where we sent our customers a survey, this was

an important step in achieving customer satisfaction.

I also put in place a program for hands-on workshops, training sessions and weekly seminars. Both the sales

and production departments were involved in the seminars since I considered their input relative.

Part time2002-Current

Private Tutoring

At the present time I have 11 students, some of which are school students and the others are university

students. I teach school students from Year – 8 to Year – 12 (HSC), I teach mathematics and chemistry. I

also teach university students, I teach all disciplines of Chemistry. In addition, I teach Quantum Mechanics,

and Mathematical logic.

3/2006-8/2006

Census collector

Wollongong, N.S.W., Australia

May Tahhan2000-2002

Chemistry Tutor

School of Engineering, University of Wollongong, N.S.W., Australia.

1998-2002

Chemistry laboratory demonstrator

Department of Chemistry, University of Wollongong, N.S.W., Australia.

1998-2000

Guide

Science Center, Fairy meadow

1998-2000

Telemarketing

Advantage plus, Wollongong

1992-1995

Physics laboratory demonstrator for mature age student

Al-Yuarmouk University, Jordan

1992-1995

Library assistant

Al-Yuarmouk University, Jordan

Education1999 - 2004.

Doctor of Philosophy: Chemistry-Electrochemistry/Nanotechnology-Materials Engineering

(Conducting Polymers/Carbon nanotubes).

IPRI (Intelligent Polymer Research Institute) - Wollongong University, Australia.

Research: The preparation and characterization of novel systems of electro-active polymers and carbon

nanotubes composites to be used in a variety of application. In addition to the development of composites

with specific applications, upon requests made by government departments or private sponsors.

Research and development areas included:

- The Coating of Gold surfaces with conducting polymers composites, IRL (New

Zealand).

- The Coating of textile materials with conducting polymers composites, Pizza University (Italy).

May Tahhan- The Coating of metal surfaces (Aluminum and steel) by Conducting polymer

composites, Melbourne DSTO (Australia).

- The Coating of Carbon Nanotubes by Conducting polymer composites, Bordeaux, CNRS (France).

2001 - 2003

Graduate Certificate in Business Administration for managers.

Wollongong University, Australia

1998 - 1999

Masters of Chemistry/Thermosensitive hydrogels.

Wollongong University, Australia.

Research: The complete synthesis of a specific new/original thermosensitive hydrogel (polyelectrolyte), its

characterization, and testing for managing waste water resulting from mining operations. The project was

sponsored by CSIRO.

1990 - 1995.

Bachelors of Chemistry/Honors.

Al-Yarmouk University, Jordan.

Research: The characterization of an organometallic compound to be used for cancer treatment. This was a

joint project with German universities.

Work related skills- Highly developed ability to communicate with professional peers, senior management, CEO’s, and

employees

- Excellent ability to communicate different issues to customers, such technical, stock, and delays

situations, while maintaining good customer relations and delivering to customers expectations

- Highly developed ability to implement new systems, and responds to resistance to changes in an

effective and efficient manner/attitude, while maintaining employee loyalty and satisfaction

- Highly developed ability to resolve conflict

- Highly developed ability to make on the spot decisions

- Ability to do research and put forward logical and new ideas for improvement

- Highly developed ability in trouble shooting, and presenting efficient and effective solutions

- Highly developed ability to work as a part of cross-functional teams

- Highly developed understanding of business concepts and Marketing techniques

May Tahhan- The ability to delegate to the right person

- The ability to present comprehensive future plans (e.g. purchases, working systems, budget,

advertisement, projected outcomes)

- Public speaking (e.g. Seminars, internal workshops, international conferences)

- The ability to write comprehensive but simple technical reports

- The ability to work as part of a team or independently with no supervision

- Proficient in utilizing computing technology in research

- Cross culture sensitivity and the ability to work well with people from a variety of cultures

- The ability to relate to employees and to identify their individual problems

- The ability to handle customer complaints in a satisfactory manner

- Organized and self-oriented, with excellent time management

- The ability to meet dead line on short notices

Technical skills Experience in Test Method Validation, Transfer and Verification

Highly developed skills in the field of electrochemical techniques

Knowledge and experience in organic and organometallic synthesis

FTIR spectra

UV-Vis

AA

ICP

GC

HPLC

UPLC

TLC

NMR spectra instruments

Mass Spectroscopy

AFM (Atomic Force Microscopy)

SEM (Scanning Electron Microscopy)

Zeta sizer (particle size & surface potential)

EQCM (Electronic Quartz Crystal Microscopy)

Instron (Tensile strength and mechanical properties)

Potentiostate

Galvanostate

EIS (impedance measurements)

May Tahhan Sputter coater

Impact testing

Pressure testing

Integrity testing

Basic instrumentation such as pH meter, conductivity meter, viscometers, Karl Fisher, Chlorine

testing, Refractive index, silica testing, melting point, drop pint, etc..

Wet Chemistry techniques

Physical testing techniques

Highly competent in the use of Microsoft office (i.e. Word, Excel, Power point)

Highly competent in a variety of Softwares such as JDE (Oracle), SAP, BPCS, NAVISION,

MOVEX, and specialized Softwares such as Zinc, Agile, Trackwise, Phoenix, OPAL, IQ, EDQM,

SOLID, TRS, MasterControl, Citrix, GCRS, Chem watch, Chem Draw, and LIMS

HobbiesMy hobbies include but not limited to horse riding, dance and music, Strategy board games,

reading, and of course traveling.

Volunteer workVolunteering at the Milleara Multicultural center as the coordinator for the volunteer program for refugee

settlement.

References

Will be provided upon request

Publications- Carbon nanotubes and polyaniline composite actuators, Smart Materials Structures, 12: 626-632,

2003.

- Properties of carbon nanotubes fibers spun from DNA-stabilized dispersion, Advanced Functional

material, 14 (2): 133-138, 2004.