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    Collaborative Planning,Forecasting & Replenishment

    (CPFR)- Basics

    Presentation By:Mohit SharmaNikunj Khurana

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    FLOW OF PRESENTATIONIntroduction of CPFR

    Evolution of CPFR

    CPFR Model

    CPFR: Tasks & Key Principles

    CPFR: Benefits & ChallengesAM1_MBAE_HTW_Nikunj_Mohit 2

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    Introduction

    A business process for valuechain partners to coordinatesplans in order to reduce the

    variance between supplyand demand.

    VISIONTo build mutual profitable

    volume growth throughflawless continuous product

    flow to our consumer.

    StockShopDeclineDemand

    AM1_MBAE_HTW_Nikunj_Mohit 3

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    What is CPFR?

    A business practiceTrading partners working together in

    planning fulfilling customer demand. Links sales and marketing best practices to

    supply chain planning and executionprocesses.

    Objective is to increase availability to thecustomer while reducing inventory,transportation and logistics costs.

    AM1_MBAE_HTW_Nikunj_Mohit 4

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    Modes of CPFR

    AM1_MBAE_HTW_Nikunj_Mohit 5

    Basic CPFR: A limited number of business processes integrated between

    a limited number of supply chain partners.

    Advanced CPFR goes beyond data exchanges to synchronise forecasting

    information systems and coordinate planning and replenishment

    processes

    Developed CPFR: Typically involves a greater number of data

    exchanges between two partners, and may extend to suppliers taking

    responsibility for replenishment on behalf of their customer

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    History

    1995-CFAR

    30th July 1996

    1998-VICS

    CPFR evolved from ECR (efficient consumer response)

    Prior to ECR--Relationships often adversarial.-Little or no joint planning-Lack of information sharing results inunpredictable ordering patterns,excessive inventories, service failures.

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    CPFR ECR VMI TSC

    Manufacturer Retailer

    DetermineProduction

    Quality

    FulfillRetailerOrder

    DevelopDemandForecast

    DevelopDemandForecast

    FulfillCustomerDemand

    DetermineOrder

    Quantity

    Track Inventory Leveland Backorder

    Quantity

    Track Inventory Leveland Backorder

    Quantity

    Products Shipped

    No information is shared

    Information Shared and Decision made in Traditional Supply ChainAM1_MBAE_HTW_Nikunj_Mohit 7Source: Benefits of CPFR and VMI Collaboration Strategies: A Simulation Study

    ISSN: 1984-3046 Journal of Operations & Supply Chain Management Vol. 6 No. 2

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    CPFR ECR VMI TSC

    Manufacturer Retailer

    DetermineProduction

    Quality

    FulfillRetailerOrder

    DevelopDemandForecast

    FulfillCustomerDemand

    DetermineOrder

    Quantity

    Track Inventory Leveland Backorder

    Quantity

    Track Inventory Leveland Backorder

    Quantity

    Products Shipped

    Information Shared and Decision made in VMI Supply Chain

    Sales and Inventory Information

    AM1_MBAE_HTW_Nikunj_Mohit 8Source: Benefits of CPFR and VMI Collaboration Strategies: A Simulation Study ISSN: 1984-3046 Journal of Operations & Supply Chain Management Vol. 6 No. 2

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    CPFR ECR VMI TSC

    Manufacturer Retailer

    DetermineProduction

    Quality

    FulfillRetailerOrder

    DevelopDemandForecast

    FulfillCustomerDemand

    DetermineOrder

    Quantity

    Track Inventory Leveland Backorder

    Quantity

    Track Inventory Leveland Backorder

    Quantity

    Products Shipped

    Information Shared and Decision made in CPFR Supply Chain

    Forecast, Sales and Inventory Information

    AM1_MBAE_HTW_Nikunj_Mohit 9Source: Benefits of CPFR and VMI Collaboration Strategies: A Simulation Study ISSN: 1984-3046 Journal of Operations & Supply Chain Management Vol. 6 No. 2

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    CPFR extends ECRs business processes toinclude:

    Information systems for capturing and transferring

    point-of-sales (POS), inventory, and other demand &supply information between trading partners

    Formalized sales forecasting and order forecastingprocesses

    Formalized exception handling processes Feedback systems to monitor and improve supply

    chain performance

    10Source: http://scm.ncsu.edu/public/cpfr/ AM1_MBAE_HTW_Nikunj_Mohit

    ECR CPFR

    http://scm.ncsu.edu/public/cpfr/http://scm.ncsu.edu/public/cpfr/http://scm.ncsu.edu/public/cpfr/http://scm.ncsu.edu/public/cpfr/
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    The Collaborative Process

    Manufacturer

    Retailer Forecast Drivers In stock position

    Fill Rate Consumer Demand Price Changes Growth Plans Distribution Channels

    Common EventCalendar

    Joint Forecast

    Retailer

    Manufacturer Forecast Drivers Capacity Order Lead time Consumer Behavior Product Availability Promotions Raw material supply

    Joint Business Planning

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    CPFR Process1. Front-End Agreement

    2. Joint Business Plan

    O n c e

    Q t r .

    CollaborativePlanning

    3. Create Sales Forecast4. Identify exceptions5. Resolve exceptions W

    k , M o Collaborative

    Forecasting

    6. Create Order Forecast7. Identify exceptions8. Resolve exceptions W

    k , M o Collaborative

    Replenishment

    9. Generate OrderAM1_MBAE_HTW_Nikunj_Mohit 12

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    CPFR: Key PrinciplesThe consumer is the ultimate focus of all efforts

    Buyers (retailers) and sellers (manufacturers) collaborate at every

    level

    Joint forecasting and order planning reduces surprises in the supply

    chain

    The timing and quantity of physical flows is synchronized across all

    parties

    Promotions no longer serve as disturbances in the supply chain

    AM1_MBAE_HTW_Nikunj_Mohit 13Source: http://cpfr.org/

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    CPFR Business Model Roadmap

    AM1_MBAE_HTW_Nikunj_Mohit 14Source: CPFR.org Website CPFR1998, VICS

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    8 collaborationtasks form cycleof 4 activities. Eachactivity consists of twocollaboration tasks, plusindividual tasks for each ofthe Retailer and Manufacturer.

    CPFR Reference Model &Tasks

    AM1_MBAE_HTW_Nikunj_Mohit 15Source: http://cpfr.org/

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    Strategy & Planning

    Establish the ground rules for the

    collaborative relationship.

    Determine product mix and

    placement.

    Develop event plans for the period.

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    Demand & SupplyManagement

    Sales forecasting: Projects demand at the point of sale

    Order planning/forecasting: Determines future product order &

    delivery requirements based upon

    the sales forecast.

    Takes into account inventory

    positions, transit lead times,

    shipment quantities, and other

    factors.AM1_MBAE_HTW_Nikunj_Mohit 17

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    ExecutionPlace orders, prepare and delivershipments.

    Receive and stock product on retailshelves.

    Record sales transactions and makepayments.

    Majorily divided into two parts:Order generation Transitions

    order forecasts into firm demand

    Order fulfillment Producing,shipping, delivering, and stockingthe products

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    AnalysisMonitor planning and executionactivities for exception conditions

    Aggregate results and calculate key

    performance metrics

    Share product and market insights.

    Adjust plans and processes for

    continuously improved results

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    Bull whip effect

    Customer demand forecast = 10 units

    Suppliers Producers Distributors RetailersProducts &Services

    Products &Services

    Products &Services

    Information

    Key: = Inventory Levels

    10 Units 10 Units 10 Units

    10 Units 10 Units10 Units

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    Benefits of CPFR

    Cost reduction Lower Inventoriesfor higher profits

    Improved customerservice trough

    better forecastingtechniques

    Improved ROI on

    Technologyinvestment

    Improvedrelationships

    between tradingpartners

    AM1_MBAE_HTW_Nikunj_Mohit 21Source: Collaborative Planning, Forecasting and Replenishment: ResearchPaper by Tuomas Toiviainen & Jeffrey Hansen

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    Benefits for Retailer

    Better store selfstock rates

    Lower inventorylevel

    Higher sales Lower logisticscost

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    Benefits for Manufacturer

    Better customerservices

    Lower inventorylevel

    Higher salesFaster

    replenishmentcycle

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    CPFR Benefits: Factual

    AM1_MBAE_HTW_Nikunj_Mohit 24Source: http://www.vics.org/docs/committees/cpfr

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    Challenges in CPFR

    SeniorManagement

    Buy In

    No sharedtarget

    Selection ofCPFR partners

    Lack of trust ConfidentialityCulturalChange

    AM1_MBAE_HTW_Nikunj_Mohit 25Source: CPFR: A White Paper (J.D. Edwards)

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    Conclusion Integrating the organization with its trade partners more

    effectively to realize mutual benefits through exception basedcommunication.

    Buyers benefit from reduced prices, better service levels andsynchronized operations.

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    Overall, it is a solution for all.

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    ReferencesBenefits of CPFR and VMI Collaboration Strategies: ASimulation Study; ISSN: 1984-3046 Journal of Operations &Supply Chain Management Vol. 6 No. 2CPFR.org Website CPFR1998, VICS

    http://www.vics.org/docs/committees/cpfr http://scm.ncsu.edu/public/cpfr/ Collaborative Planning, Forecasting and Replenishment:Research Paper by Tuomas Toiviainen & Jeffrey Hansen

    CPFR: A White Paper (J.D. Edwards)Wikipedia Internet: http://en.wikipedia.org/wiki/Logistics

    AM1_MBAE_HTW_Nikunj_Mohit 27

    http://www.vics.org/docs/committees/cpfrhttp://scm.ncsu.edu/public/cpfr/http://en.wikipedia.org/wiki/Logisticshttp://en.wikipedia.org/wiki/Logisticshttp://scm.ncsu.edu/public/cpfr/http://scm.ncsu.edu/public/cpfr/http://www.vics.org/docs/committees/cpfrhttp://www.vics.org/docs/committees/cpfr
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