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Connecting Talent Opportunity.. at scale Anmol Bhasin Director of Engineering Recommendations & Personalization LinkedIn Confidential ©2013 All Rights Reserved Text Analytics Summit San Francisco November 14, 2012 Anmol

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Text Analytics Summit 2012, San Francisco.

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Page 1: Connecting Talent to Opportunity.. at scale @ LinkedIn

Connecting Talent Opportunity.. at scale

Anmol BhasinDirector of Engineering Recommendations & Personalization

LinkedIn Confidential ©2013 All Rights Reserved

Text Analytics SummitSan Francisco November 14, 2012

Anmol

Page 2: Connecting Talent to Opportunity.. at scale @ LinkedIn

Linkedin

Page 3: Connecting Talent to Opportunity.. at scale @ LinkedIn

World’s Largest Professional Network

LinkedIn Confidential ©2013 All Rights Reserved 3

Members Worldwide2 new

Members Per Second100M+

Monthly Unique Visitors180 M+ 2M+

Company Pages

…..

Page 4: Connecting Talent to Opportunity.. at scale @ LinkedIn

Our MissionConnect the world’s professionals to make them

more productive and successful.

Our VisionCreate economic opportunity for every

professional in the world.

Members First!

Page 5: Connecting Talent to Opportunity.. at scale @ LinkedIn

Linkedin fills in big shoes..- Members perceive LinkedIn profiles to be their

professional identity of record.

- Companies turn to LinkedIn for finding, engaging and hiring top talent.

Connecting Talent to Opportunity is crucial for our business!

Page 6: Connecting Talent to Opportunity.. at scale @ LinkedIn

LinkedIn Confidential ©2013 All Rights Reserved 6

Members Worldwide2 new Members Per SecondUse Linkedin to Hire..Monthly Unique Visitors

175M+ Company Pages

…..

*

85%

Page 7: Connecting Talent to Opportunity.. at scale @ LinkedIn

Recommendations

50%

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Real Time Talent Match

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Automated Resume to Profile Link

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Job Recommendations

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Address job seeker* need: find dream job– Huge cost of consumption

Lag between view and application is in hours/days– Extremely high level of expectation

– No forgiveness for less than perfect recommendations

Accuracy is key!

(*) 20% active, 60% receptive -- 10/12 Job Seeker Survey, 20K in 7 countries

Problem Definition

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Corpus StatsJob

User Base

Filtered

titlegeocompany

industrydescriptionfunctional area

Candidate

Generalexpertisespecialtieseducationheadlinegeoexperience

Current Positiontitlesummarytenure lengthindustryfunctional area…

Similarity (candidate expertise, job description)

0.56Similarity

(candidate specialties, job description)

0.2Transition probability

(candidate industry, job industry)

0.43

Title Similarity

0.8

Similarity (headline, title)

0.7

...derived

Matching

Binary Exact matches: geo, industry, …

Soft transition probabilities, similarity, …

Text

Transition probabilitiesConnectivityyrs of experience to reach title education needed for this title…

EnsembleScorings

How LinkedIn matches people to jobs

~250B Member Job Pairs a day!

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the magic is in the models

features

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Feature Engineering – Entity Resolution

Companies

Huge impact on the business and UE Ad targeting TalentMatch Referrals

‘IBM’ has 8000+ variations- ibm – ireland- ibm research- T J Watson Labs- International Bus. Machines- Deep Blue

K-Ambiguous

Asonam’11, KDD’11

Page 20: Connecting Talent to Opportunity.. at scale @ LinkedIn

Open to relocation ? Region similarity based on profiles or network Region transition probability

predict individuals propensity to migrate and most likely migration target

Impact on job recommendations 20% lift in

views/viewers/applications/applicants

Feature Engineering – Would you move

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What should you transition to .. and when ?

Months since graduation

Prob

abili

ty o

f sw

itch

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Insights

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Where are you likely to stay ?

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Power of aggregation..

Beforeemployees worked at

Yahoo! (247)Google (139)Microsoft (105)Oracle (93)IBM (68)

Beforeemployees worked at

Microsoft (1379)

IBM (939)Yahoo! (608)Oracle (558)

Page 25: Connecting Talent to Opportunity.. at scale @ LinkedIn

Different Strokes for

different folks

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Demographic Segmentation Students (or recent grads) US vs International members Industry Specific models

e.g. Finance vs Technology

Behavioral Segmentation Job Seekers (Active) Daily Users vs Monthly Users

Segmented Models

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Types Active Passive receptive Not a job seeker

Modeling Ordered logistic reg.

Impact ~10x application rate between Active and Passive receptive

Job Seeking

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[Zhang, 2012]

Job Seeking Socially Contagious?

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Capturing User Interests

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ContentSocial Graphs

http://inmaps.linkedinlabs.com/

Behavior

PVsActions (clicks)

Queries

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Big Data A/B is the

new

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A/B TestingIs A better than B.. Let’s test

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323232

A/B TestingIs A better than B.. Let’s test

Beware of - novelty effect- cannibalization- potential biases (time, targeted population)

- random sampling destroying the network effect

Don’t forget to A/A test first

(“Seven Pitfalls to Avoid when Running Controlled Experiments on the Web”, KDD’09“Framework and Algorithms for Network Bucket Testing” WWW’12 submission)

Enjoy testing furiously!

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Some final remarks Most people aren't actively looking for jobs.

– Many people are but most aren’t– Complicates evaluation and training

Important not to offend– JYMBII: I am more senior than that!– What is the price of a bad recommendation? (PYMK vs. JYMBII)

You can’t always get what you want– Every employer wants the hottest candidate.– The perfect candidate already works for you.

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It takes a village

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Credits

Engineering : Abhishek Gupta, Adam Smyczek, Adil Aijaz, Alan Li, Baoshi Yan, Bee-Chung Chen, Deepak Agarwal, Ethan Zhang, Haishan Liu, Igor Perisic, Jonathan Traupman, Liang Zhang, Lokesh Bajaj, Mario Rodriguez, Mitul Tiwari, Mohammad Amin, Monica Rogati, Parul Jain, Paul Ogilvie, Sam Shah, Sanjay Dubey, Tarun Kumar, Trevor Walker, Utku Irmak

Product : Andrew Hill, Christian posse, Gyanda Sachdeva, Mike Grishaver, Parker Barrile, Sachit Kamat

Alphabetically sorted

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?Contact:

[email protected]

http://data.linkedin.com/