conflict and negotiation

28
anizational Behaviour & Proc SUBMITTED TO: Prof. Gangwani SUBMITTED BY: Aquib Khan MBA – 1 st Sem 2014-2015

Upload: aquiss-ii

Post on 13-Apr-2017

147 views

Category:

Small Business & Entrepreneurship


0 download

TRANSCRIPT

Page 1: conflict and negotiation

Organizational Behaviour & Process

SUBMITTED TO:

Prof. Gangwani

SUBMITTED BY:

Aquib KhanMBA – 1st Sem

2014-2015

Page 2: conflict and negotiation

Unit - 5

Page 3: conflict and negotiation
Page 4: conflict and negotiation
Page 5: conflict and negotiation
Page 6: conflict and negotiation
Page 7: conflict and negotiation
Page 8: conflict and negotiation

(i) There are a minimum of two parties present in any negotiation. (ii) Both the parties have pre-determined goals which they wish to

achieve. (iii)There is a clash of pre-determined goals, that is, some of the pre-

determined goals are not shared by both the parties. (iv)There is an expectation of outcome by both the parties in any

negotiation. (v) Both the parties believe the outcome of the negotiation to be

satisfactory. (vi)Both parties are willing to compromise, that is, modify their position. (vii)The incompatibility of goals may make the modification of positions

difficult. (viii)The parties understand the purpose of negotiation.

Page 9: conflict and negotiation
Page 10: conflict and negotiation

1.Location

2.Physical setting

3.Time Passage & Deadlines

4.Audience Characteristics

Page 11: conflict and negotiation
Page 12: conflict and negotiation
Page 13: conflict and negotiation
Page 14: conflict and negotiation

NEGOTIATION

PERSONALITY

SALES

MOTIVATION

ITEGRATIVE DISTRIBUTIVE

COOPERATIVE TACTICS

COMPETITIVE TACTICS

Page 15: conflict and negotiation

r

Page 16: conflict and negotiation
Page 17: conflict and negotiation
Page 18: conflict and negotiation

Overview of

Page 19: conflict and negotiation

They areAlwayschanging Symbolic

dimension

Page 20: conflict and negotiation

Multi-layered Constantly In flux Elatic

Multi-layeredConstantly In flux

Elastic LargelyBelowThesurface

Page 21: conflict and negotiation

: Connections

Page 22: conflict and negotiation
Page 23: conflict and negotiation

: How to Respond

Page 24: conflict and negotiation
Page 25: conflict and negotiation

GLOBALIMPLICATIONSONNEGOTIATION

Page 26: conflict and negotiation
Page 27: conflict and negotiation
Page 28: conflict and negotiation