comp6 unit9a lecture slides

27
Health Management Information Systems Administrative, Billing, and Financial Systems Lecture a This material Comp6_Unit9a was developed by Duke University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000024.

Upload: health-it-workforce-curriculum-2012

Post on 06-May-2017

216 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Comp6 Unit9a Lecture Slides

Health Management Information Systems

Administrative, Billing, and Financial Systems

Lecture aThis material Comp6_Unit9a was developed by Duke University, funded by the Department of Health and Human Services,

Office of the National Coordinator for Health Information Technology under Award Number IU24OC000024.

Page 2: Comp6 Unit9a Lecture Slides

Administrative, Billing, and Financial Systems

Learning Objectives

1. Explain applications that need to be integrated in health care information systems (Lecture a)

2. Describe the strategies used by health care organizations to ensure integration of functions (Lecture a)

3. Discuss the critical elements needed to integrate billing, financial, and clinical systems (Lecture a)

2Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 3: Comp6 Unit9a Lecture Slides

Administrative, Billing, and Financial Systems

Learning Objectives

4. Discuss the core elements of a Master Patient Index (MPI) (Lecture b)

5. Describe current trends to establish a Unique Patient Identifier (UPI) (Lecture b)

3Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 4: Comp6 Unit9a Lecture Slides

Information System• Automated system

– Computer hardware and software• Receives data• Processes data• Outputs data

– Supports the functions of the organization

4Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems

Administrative, Billing, and Financial SystemsLecture a

Page 5: Comp6 Unit9a Lecture Slides

HCIS Components

• Patient management and billing• Department management• Care delivery and clinical documentation• Clinical decision support • Financial and resource management

5Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 6: Comp6 Unit9a Lecture Slides

Patient Management and Billing• Systems that support the management of the patient

– Example Patient identification

– Supporting technology Master patient index

▪ Patient-identifying directory▪ Links to the patient record▪ Facilitates patient identification▪ Assists in maintaining a longitudinal patient record

6Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 7: Comp6 Unit9a Lecture Slides

Admission-Discharge-Transfer (ADT)

“The name given to software systems used in healthcare facilities that register and track patients from admission through discharge including transfers; usually interfaced with other systems used throughout a facility such as an electronic health record or lab information system.” (AHIMA, 2012)

7Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 8: Comp6 Unit9a Lecture Slides

Financial and Resource Management

• Systems that support business functions– Example

• Accounts Payable System– Supporting technology

• Claims administration• Houses financial and employee data

8Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 9: Comp6 Unit9a Lecture Slides

Practice Management

• Practice management system (PMS)– Combination of financial and administrative

functions– Patient appointment, scheduling, registration,

billing, and payroll functions• PMS and electronic medical records integration

9Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 10: Comp6 Unit9a Lecture Slides

Integration

Arrangement of an organization’s information systems

• Efficient and effective communication• Bring together related parts into a single

system

10Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 11: Comp6 Unit9a Lecture Slides

Application Integration

• Patient management and billing– Patient tracking

• Department management– Electronic document management

• Care delivery and clinical documentation– Order entry and results reporting

11Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 12: Comp6 Unit9a Lecture Slides

Application Integration

• Clinical decision support– Computerized provider order entry

• Financial and resource management– Patient profiling

12Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 13: Comp6 Unit9a Lecture Slides

Systems Integration Strategies

• Data preservation• Separate information management plan

components for– Data management– Applications and business logic– User interface

13Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 14: Comp6 Unit9a Lecture Slides

Key Components of Enterprise Integration

• Master person index• Single sign-on with context management• Data warehouse

14Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 15: Comp6 Unit9a Lecture Slides

Key Components of Enterprise Integration

• Standards– Structure and content

• Identifier – Vocabulary

• SNOMED CT– Content exchange

• HL7 Clinical Document Architecture– Privacy and security

• NIST encryption algorithm

15Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 16: Comp6 Unit9a Lecture Slides

Standards for Certification of EHR Technology

• Content exchange standards– NCPDP SCRIPT Standard – HL7 Clinical Document Architecture (CDA), CCD

• Vocabulary standards– SNOMED CT– LOINC

• Privacy and security standards– NIST encryption algorithm– NIST hashing algorithm

16Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 17: Comp6 Unit9a Lecture Slides

Critical Integration Elements

• Information is available when and where it is needed

• Users must have an integrated view • Data must have a consistent interpretation• Adequate security must be in place

17Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 18: Comp6 Unit9a Lecture Slides

Data and Process Integration

• Data integration– Interface engine

• Process integration– Operational workflow– Human organizational systems

18Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 19: Comp6 Unit9a Lecture Slides

Interface Engine

• Translates functions from different systems and protocols

• Outcome is a common format• Facilitates information sharing• Controls data flow between applications• Central connecting point for all interfaces

19Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 20: Comp6 Unit9a Lecture Slides

HL7 Messaging Standard

Health Level Seven (HL7)• Content exchange (messaging)

standard• Supports clinical practice• Move data in standard formats

20Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 21: Comp6 Unit9a Lecture Slides

System Integration Example

• Revenue cycle– Administrative functions– Clinical functions

• Revenue cycle management

21Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 22: Comp6 Unit9a Lecture Slides

From Islands of Information to Meaningful Use

(Agosta, 2010)Image courtesy of Dr. Agosta

22Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 23: Comp6 Unit9a Lecture Slides

Business Intelligence Applications

Allow for • Data analysis• Correlation• Trending• Reporting of data across multiple sources

23Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 24: Comp6 Unit9a Lecture Slides

Business Intelligence Applications

Examples• Clinical and Financial Analytics and Decision

Support • Query and Reporting Tools • Data Mining • Online Scoreboards and Dashboards

24Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 25: Comp6 Unit9a Lecture Slides

Administrative, Billing, and Financial Systems

Summary – Lecture a

• Administrative, billing, and financial systems integrated in health care information systems

• Health care organizations’ strategies to ensure integration of front-end clinical data collection and back-end billing functions

• Critical integration elements• Data analysis and trending

25Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 26: Comp6 Unit9a Lecture Slides

Administrative, Billing, and Financial Systems

References – Lecture aReferences • Agosta, L. (2010, June 1). Data integration delivers healthcare meaningful use. Alleingang Research. Retrieved

from http://www.pervasiveintegration.com/dcontent/Collateral/PervasiveHITR.pdf• American Health Information Management Association (AHIMA). (2012). Pocket glossary for health information

management and technology (3rd ed.). Chicago, IL: Author.• Clinfowiki. (2011). Business intelligence. Available from:

http://www.informatics-review.com/wiki/index.php/Business_Intelligence_&_Data_Warehousing_for_Healthcare• Healthcare Financial Management Association. (n.d.). HFMA glossary. Retrieved from

http://www.hfma.org/forms/glossary/search.aspx/search.aspx• Healthcare Information and Management Systems Society (HIMSS). (n.d.a). About HIMSS.

http://www.himss.org/ASP/aboutHimssHome.asp• Healthcare Information and Management Systems Society (HIMSS). (n.d.b). Interoperability & standards.

Retrieved from http://www.himss.org/ASP/topics_integration.asp• Healthcare Information and Management Systems Society (HIMSS). (2007). Enterprise integration: Defining the

landscape. Retrieved from http://www.himss.org/content/files/Ent_Integr_whitepaper_030807.pdf• Health Level Seven International. (2011). About HL7. Retrieved from http://www.hl7.org/about/index.cfm?ref=nav• Healthcare Information and Management Systems Society (HIMSS). (2010). HIMSS dictionary of healthcare

information technology terms, acronyms and organizations (2rd ed.). Chicago, IL: Author.

26Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a

Page 27: Comp6 Unit9a Lecture Slides

Administrative, Billing, and Financial Systems

References – Lecture aReferences • Loshin, D. (2003). Business Intelligence: The Savvy Manager's Guide, Addison Wesley, 2003• Office of the National Coordinator for Health Information Technology. (July 28, 2010). Health Information

Technology: Initial Set of Standards, Implementation Specifications, and Certification Criteria for Electronic Health Record Technology; Final Rule, 45 CFR Part 170. Retrieved from http://edocket.access.gpo.gov/2010/pdf/2010-17210.pdf

• The Data Warehousing Institute Faculty Newsletter. (2002, Fall). • Vogel, L.H., & Perreault, L.E., (2006). Management of information in healthcare organizations. In Shortliffe. E. H.,

& Cimino, J. J. (Eds.), Biomedical informatics: Computer applications in health care and biomedicine (3rd ed) (pp. 476-510). New York, NY: Springer Science + Business Media.

ImageSlide 22: Agosta, L. (2010). From islands of information to meaningful use [image on the Internet]. Available from:

http://www.pervasiveintegration.com/dcontent/Collateral/PervasiveHITR.pdf

27Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information Systems Administrative, Billing, and Financial Systems

Lecture a