comp6 unit9a lecture slides
TRANSCRIPT
Health Management Information Systems
Administrative, Billing, and Financial Systems
Lecture aThis material Comp6_Unit9a was developed by Duke University, funded by the Department of Health and Human Services,
Office of the National Coordinator for Health Information Technology under Award Number IU24OC000024.
Administrative, Billing, and Financial Systems
Learning Objectives
1. Explain applications that need to be integrated in health care information systems (Lecture a)
2. Describe the strategies used by health care organizations to ensure integration of functions (Lecture a)
3. Discuss the critical elements needed to integrate billing, financial, and clinical systems (Lecture a)
2Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Administrative, Billing, and Financial Systems
Learning Objectives
4. Discuss the core elements of a Master Patient Index (MPI) (Lecture b)
5. Describe current trends to establish a Unique Patient Identifier (UPI) (Lecture b)
3Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Information System• Automated system
– Computer hardware and software• Receives data• Processes data• Outputs data
– Supports the functions of the organization
4Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems
Administrative, Billing, and Financial SystemsLecture a
HCIS Components
• Patient management and billing• Department management• Care delivery and clinical documentation• Clinical decision support • Financial and resource management
5Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Patient Management and Billing• Systems that support the management of the patient
– Example Patient identification
– Supporting technology Master patient index
▪ Patient-identifying directory▪ Links to the patient record▪ Facilitates patient identification▪ Assists in maintaining a longitudinal patient record
6Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Admission-Discharge-Transfer (ADT)
“The name given to software systems used in healthcare facilities that register and track patients from admission through discharge including transfers; usually interfaced with other systems used throughout a facility such as an electronic health record or lab information system.” (AHIMA, 2012)
7Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Financial and Resource Management
• Systems that support business functions– Example
• Accounts Payable System– Supporting technology
• Claims administration• Houses financial and employee data
8Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Practice Management
• Practice management system (PMS)– Combination of financial and administrative
functions– Patient appointment, scheduling, registration,
billing, and payroll functions• PMS and electronic medical records integration
9Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Integration
Arrangement of an organization’s information systems
• Efficient and effective communication• Bring together related parts into a single
system
10Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Application Integration
• Patient management and billing– Patient tracking
• Department management– Electronic document management
• Care delivery and clinical documentation– Order entry and results reporting
11Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Application Integration
• Clinical decision support– Computerized provider order entry
• Financial and resource management– Patient profiling
12Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Systems Integration Strategies
• Data preservation• Separate information management plan
components for– Data management– Applications and business logic– User interface
13Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Key Components of Enterprise Integration
• Master person index• Single sign-on with context management• Data warehouse
14Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Key Components of Enterprise Integration
• Standards– Structure and content
• Identifier – Vocabulary
• SNOMED CT– Content exchange
• HL7 Clinical Document Architecture– Privacy and security
• NIST encryption algorithm
15Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Standards for Certification of EHR Technology
• Content exchange standards– NCPDP SCRIPT Standard – HL7 Clinical Document Architecture (CDA), CCD
• Vocabulary standards– SNOMED CT– LOINC
• Privacy and security standards– NIST encryption algorithm– NIST hashing algorithm
16Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Critical Integration Elements
• Information is available when and where it is needed
• Users must have an integrated view • Data must have a consistent interpretation• Adequate security must be in place
17Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Data and Process Integration
• Data integration– Interface engine
• Process integration– Operational workflow– Human organizational systems
18Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Interface Engine
• Translates functions from different systems and protocols
• Outcome is a common format• Facilitates information sharing• Controls data flow between applications• Central connecting point for all interfaces
19Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
HL7 Messaging Standard
Health Level Seven (HL7)• Content exchange (messaging)
standard• Supports clinical practice• Move data in standard formats
20Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
System Integration Example
• Revenue cycle– Administrative functions– Clinical functions
• Revenue cycle management
21Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
From Islands of Information to Meaningful Use
(Agosta, 2010)Image courtesy of Dr. Agosta
22Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Business Intelligence Applications
Allow for • Data analysis• Correlation• Trending• Reporting of data across multiple sources
23Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Business Intelligence Applications
Examples• Clinical and Financial Analytics and Decision
Support • Query and Reporting Tools • Data Mining • Online Scoreboards and Dashboards
24Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Administrative, Billing, and Financial Systems
Summary – Lecture a
• Administrative, billing, and financial systems integrated in health care information systems
• Health care organizations’ strategies to ensure integration of front-end clinical data collection and back-end billing functions
• Critical integration elements• Data analysis and trending
25Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Administrative, Billing, and Financial Systems
References – Lecture aReferences • Agosta, L. (2010, June 1). Data integration delivers healthcare meaningful use. Alleingang Research. Retrieved
from http://www.pervasiveintegration.com/dcontent/Collateral/PervasiveHITR.pdf• American Health Information Management Association (AHIMA). (2012). Pocket glossary for health information
management and technology (3rd ed.). Chicago, IL: Author.• Clinfowiki. (2011). Business intelligence. Available from:
http://www.informatics-review.com/wiki/index.php/Business_Intelligence_&_Data_Warehousing_for_Healthcare• Healthcare Financial Management Association. (n.d.). HFMA glossary. Retrieved from
http://www.hfma.org/forms/glossary/search.aspx/search.aspx• Healthcare Information and Management Systems Society (HIMSS). (n.d.a). About HIMSS.
http://www.himss.org/ASP/aboutHimssHome.asp• Healthcare Information and Management Systems Society (HIMSS). (n.d.b). Interoperability & standards.
Retrieved from http://www.himss.org/ASP/topics_integration.asp• Healthcare Information and Management Systems Society (HIMSS). (2007). Enterprise integration: Defining the
landscape. Retrieved from http://www.himss.org/content/files/Ent_Integr_whitepaper_030807.pdf• Health Level Seven International. (2011). About HL7. Retrieved from http://www.hl7.org/about/index.cfm?ref=nav• Healthcare Information and Management Systems Society (HIMSS). (2010). HIMSS dictionary of healthcare
information technology terms, acronyms and organizations (2rd ed.). Chicago, IL: Author.
26Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a
Administrative, Billing, and Financial Systems
References – Lecture aReferences • Loshin, D. (2003). Business Intelligence: The Savvy Manager's Guide, Addison Wesley, 2003• Office of the National Coordinator for Health Information Technology. (July 28, 2010). Health Information
Technology: Initial Set of Standards, Implementation Specifications, and Certification Criteria for Electronic Health Record Technology; Final Rule, 45 CFR Part 170. Retrieved from http://edocket.access.gpo.gov/2010/pdf/2010-17210.pdf
• The Data Warehousing Institute Faculty Newsletter. (2002, Fall). • Vogel, L.H., & Perreault, L.E., (2006). Management of information in healthcare organizations. In Shortliffe. E. H.,
& Cimino, J. J. (Eds.), Biomedical informatics: Computer applications in health care and biomedicine (3rd ed) (pp. 476-510). New York, NY: Springer Science + Business Media.
ImageSlide 22: Agosta, L. (2010). From islands of information to meaningful use [image on the Internet]. Available from:
http://www.pervasiveintegration.com/dcontent/Collateral/PervasiveHITR.pdf
27Health IT Workforce Curriculum Version 3.0/Spring 2012
Health Management Information Systems Administrative, Billing, and Financial Systems
Lecture a