can you hear me now? good. let's talk diversity, inclusion and employee engagement
TRANSCRIPT
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ASPIRE TO GREATNESS
Can You Hear Me Now? Good. Let’s Talk Diversity, Inclusion & Employee EngagementJeff Waldman
Head of Talent, Security CompassFounder, SocialHRCamp
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WE ALL HAVE A UNIQUE STORY TO TELL
WHAT’S YOURS?
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THIS IS MY STORY
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I WAS BORN WITH A SEVERE HEARING LOSS IN BOTH EARS
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AND I WASN’T DIAGNOSED UNTIL I WAS 3 YEARS OLD
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I COULDN’T SPEAK A WORD OF ENGLISH UNTIL MY 3RD BIRTHDAY
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AND I WEAR HEARING AIDS IN BOTH EARS
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IT GETS BETTER
I ALSO HAVE A SEVERE STUTTER
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IT WASN’T SO EASY GROWING UP
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I HAD ZERO CONFIDENCE
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I WAS ALWAYS EXHAUSTED
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THEN CAME MY LOWEST MOMENT IN EARLY FEBRUARY 1990
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I HAD A DECISION TO MAKE
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SOMETHING ELSE BIG HAPPENED IN 1990
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“I LEARNED THAT COURAGE WAS NOT THE ABSENCE OF FEAR, BUT THE TRIUMPH OVER IT.
THE BRAVE MAN IS NOT HE WHO DOES NOT FEEL AFRAID, BUT HE WHO CONQUERS THAT FEAR”.
NELSON MANDELA
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I DECIDED TO FIGHT
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COURAGE PERSEVERANCEHARD WORKCONFIDENCEEDUCATIONPERSPECTIVE
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I COULDN’T DO IT ALONE
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MY SAVING GRACE?
SPORTS
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MY SUPPORT SYSTEM
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I HAVE SUCCEEDED
BUT EACH DAY IS A STRUGGLE
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I GREW UP
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I KNEW BUSINESS AND HR WAS MEANT FOR ME
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WHY CARE ABOUT DIVERSITY & INCLUSION?
BUSINESS CASE
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LANDSCAPE:OUR GLOBAL WORKFORCE IS AS DIVERSE AS EVER
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ENGAGEMENT IS A PROBLEM
32% 50.8% 17.2%
ENGAGED DISENGAGED ACTIVELY DISENGAGED
Source: 2015 Gallup poll U.S.
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ENGAGEMENT DEFINED?An employee’s emotional commitment to his or her organization and its goals and objectives.
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“TO WIN YOUR MARKET, YOU NEED TO HIRE THE MARKET”
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DIVERSITY MIX
COLOUR
RELIGIONGENDER
AGE
FAMILY STATUSSEXUAL ORIENTATION
DECISION-MAKING
ETHNICITY
DISABILITYPOLITICAL VIEWS
THOUGHT
SKILLS
EXPERIENCE
EDUCATION
SOCIOECONOMIC STATUS NATIONAL ORIGIN
CULTURE
LIFESTYLE
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DIVERSITY INCLUSION
The “Mix”Getting the Mix to Work Well
Together
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“Inclusion is a state of being valued, respected and supported. It’s about focusing on the needs of every individual and ensuring the right conditions are in place for each person to achieve his or her full potential”.
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SO WHAT?
INCLUSION EMPLOYEE EMOTIONAL COMMITMENT=
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WORKPLACE INCLUSION POSITIVELY CORRELATES WITH EMPLOYEE ENGAGEMENT
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CAUSE AND EFFECT
Improve Workplace Diversity & Inclusion
Increase Employee
Engagement
Improve Business
Performance
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“Teams that operate in an inclusive culture outperform their peers by a staggering 80%”
Source: Josh Bersin of Bersin by Deloitte, 2015
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WARREN
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HOW?
Values-Based Workplace Culture
HR Business Practice Re-Engineering
Senior Leadership Commitment – “Walk
the Talk”
Broaden Definition of Diversity – “Serve the
Market”
Focus on Consistent and Constant
Communication
Empower Employees –
Educate
Real Business Measures and
Metrics
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OTHER LEADERS
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SO WHAT’S YOUR STORY?
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HOW CAN YOU HELP YOUR EMPLOYEES TELL THEIR STORIES?
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THANK-YOU
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CONTACT ME
www.jeffwaldman.ca
jeffwaldman1
@JeffWaldmanHR
/JeffWaldmanHR
/JeffWaldmanHR
/in/JeffWaldmanHR