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Kim Bracey, mayor of York, PA, 7 Big Bang Benefits to career coaching, Food allergy myths and facts, interview strategies, new flooring and window shade options

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Page 1: BusinessWoman March 2014

March 2014

Page 2: BusinessWoman March 2014
Page 3: BusinessWoman March 2014

3

4 LETTER FROM THE EDITOR

7 7 BIG-BANG BENEFITS TO CAREER COACHING FOR BOSSES

Discover how a career coach can help you be a happier boss.

9 COMPANY INTERVIEWING VS APPLICANT INTERVIEWING

What the company and applicant should be talking about.

11 OUTSOURCING

A critical element for every business.

14 ROOM MODIFICATIONS THAT MAKE A STRIKING DIFFERENCE

Even minor modifications can change a room’s appearance.

18 FOOD ALLERGIES

The message behind the myths.

20 MANAGING THE STRESS OF ADHD/ADD

How to recognize triggers and successfully reacting to them.

22 WOMEN TO WATCH

New hires and promotions.

23 MEET AND GREET

Regional networking events and meetings.

WHAT’SInside

5 COVER STORY

You know Kim Bracey as the

mayor for the City of York. But

did you know that she once had

her eyes set on becoming a nurse?

Bracey is well suited for her role

as mayor, and she has seen the

fruits of her efforts in bringing

back the people’s pride and

businesses to the city.

BusinessWomanPA.com | March 2014 ~

omen’s xpoLancaster County

EMay 17, 2014

9 a.m. – 3 p.m.Spooky Nook Sports2913 Spooky Nook Rd

Manheim

Sponsorand exhibitor

applications now

being accepted.

Don’t miss the third annual Lancaster County women’s expo!

A wide variety of exhibitors provide informationthat embraces the many facets

of a woman’s life, including:

Health & Wellness • Finance • Home

Shopping • Technology • Beauty

Nutrition • Fashion

and more!

FREE advance guest registration online!($5 at the door)

To reserve booth space, for guest registration,

or for more information, go to:

aGreatWayToSpendMyDay.com

Face-to-face time with thepeople you need most —

customers.

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717.285.1350

Page 4: BusinessWoman March 2014

think even those of you who enjoy snow have

had enough this year. I am really looking forward

to warmer days. Although we could keep up with

the shoveling most of the time, my husband and

I were grateful for the helping hands and strong

backs of a couple neighborhood kids

who recently helped shovel us out when

it got to be too much for us to handle.

It often works the same way in

business. Most of the time we can keep

up with all of the tasks we have before

us, but from time to time we can really

benefit from a little outside assistance.

That’s when it’s good to know there

are consultants and coaches who can

offer their expertise for just about any

situation that presents itself. Learn

about some of the services they can

provide to help you in meeting

deadlines, staying current on

regulations, producing annual reports,

and more.

It’s spring and that means it time for

home improvements. Read about some enhancements you

can do in your home that are relatively minor yet make a

dramatic difference.

Have you heard the buzz about gluten allergies? All of a

sudden I was aware of all the talk about it so I had to learn

more. Find out if it really is an ‘allergy’ and how it is

diagnosed and treated.

We all have stress but if you have

ADHD/ADD, sufferers have an

additional level of stress. If you have

ADHD/ADD, learn how you can

manage its effects.

Exhibitors are anxious to greet you

and we have an exciting lineup of

demonstrations and entertainment for

the Dauphin County women’s expo.

I hope you have registered for your

free ticket. If not, go to

www.aGreatWayToSpendMyDay.com

today!

Member Of:

BusinessWoman is published monthly by On-Line Publishers, Inc.,

3912 Abel Drive, Columbia, PA 17512, 717.285.1350. Copyright On-Line Publishers,

Inc. 2014. All rights reserved. Reproduction or use without permission of editorial or

graphic content in any manner is strictly prohibited.

Views expressed in opinion stories, contributions, articles and letters are not

necessarily the views of the Publisher. The appearance of advertisements for products

or services does not constitute an endorsement of the particular product or service.

Although every effort is made to ensure factual information, BusinessWoman cannot be

held responsible for errors in contributors’ material, nor does the editorial material

necessarily reflect the opinions of the publisher. On-Line Publishers, Inc. reserves the

right to revise or reject any and all advertising.

Subscription information: $14 per year for home delivery of 12 monthly issues.

Subscribe online at www.BusinessWomanPA.com or call 717.285.1350.

March 2014

Vol. 11 - No. 3

omanWcareer ~ lifestyle ~ wellness ~ connections

B U S I N E S S

EDITOR’SNote

For advertising information:

717-285-1350 or

[email protected]

www.businesswomanpa.com

I

Christianne Rupp

Vice President and Managing Editor

~ March 2014 | BUSINESSWoman4

P R E S I D E N T A N D P U B L I S H E R

DONNA K. ANDERSON

E D I T O R I A L

Vice President and Managing Editor

CHRISTIANNE RUPP

Editor MEGAN JOYCE

Contributing Writers

JEROME ANESKIEVICH

LYNNE EDRIS

LESLIE FELDMAN

LYNDA HUDZICK

SYLVIA D. HEPLER

BETH LOVELL

KAREN YOUNG

A R T D E P A R T M E N T

Production Coordinator JANYS CUFFE

Production Artist RENEE MCWILLIAMS

P R I N T / O N L I N E S A L E S

Account Executives SHERRY BOLINGER

ANGIE JACOBY

SUSAN KRIEGER

RANEE SHAUB MILLER

SUE RUGH

Events Manager KIMBERLY SHAFFER

Project Coordinator LOREN GOCHNAUER

Sales & Event Coordinator EILEEN CULP

A D M I N I S T R A T I O N

Business Manager ELIZABETH DUVALL

A D V E R T I S I N G O F F I C E S

Corporate Office: 3912 ABEL DRIVE

COLUMBIA, PA 17512

PHONE 717.285.1350

FAX 717.285.1360

Chester County 610.675.6240

Cumberland & Dauphin County

717.770.0140

Lancaster, Lebanon & York County

717.285.1350

EE-mail: [email protected]

Website: www.BusinessWomanPA.com

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CelebratesSeniors

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Spring is when you feel like

whistling even with a shoe

full of slush.

~ Doug Larson

Page 5: BusinessWoman March 2014

ork Mayor Kim Bracey

can’t really say whether

being a woman has

helped or hindered her

political career, but she is sure of one

thing.

“When I’m introduced as the

mayor of the City of York, I know for

a fact many people are not expecting

to see me!”

This busy mother and

grandmother is definitely a political

success story, but she’s never forgotten

her roots and is proud to call herself a

native “Yorker.”

“I grew up in a time when I believe

our city was feeling the ‘wrath’ of

flight from the city. Malls and

impressive suburban developments

were on the rise across America, and

the City of York experienced much of

the same. Much of the middle class of

all backgrounds that could leave or

flee the city did so, and the results are

some of which we wrestle with or are

embracing today.

“We are definitely moving into a

new era of urban life, one in which the

poor and the rich alike live in both the

city and suburbs. That’s the City of

York I recall as a kid,” Bracey said.

Her road to the office of mayor

began when she was appointed the

community development director of

the City of York by then Mayor John S.

Brenner.

“He became familiar with my work

as a community organizer in the

southeast area of the City of York, as I

served as the executive director of a

nonprofit charged with revitalizing a

68-block area of the city,” Bracey said.

“After Mayor Brenner served two

terms in office and decided to not seek

another, I decided—after much prayer

and consultation with many people—

to run for office again.”

What does she mean by “again”?

“Yes, running for office as mayor is

or was my second attempt at running

for political office in our city,” she

explained. “In fact, I actually met John

Brenner when he ran for city

controller and I was running for a seat

BusinessWomanPA.com | March 2014 ~

CA

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5

COVERStoryCOVERStory

Kim Bracey, mayor of the City of York, in her office.

By LYNDA HUDZICK

Y

Page 6: BusinessWoman March 2014

on our city council. He won and I did

not at that time, but they tell me I won

by a landslide for the office of mayor

in 2009.”

In November of 2013, Bracey was

reelected for her second term.

“It is an honor and it’s extremely

humbling to have the confidence of so

many folks to believe in my

leadership,” she said. “Obviously, the

road hasn’t always been filled with

peaches and cream, but I am enjoying

the work I do on behalf of all of our

citizens and the greater metro-York

area.”

Although she had not always been

interested in politics, Bracey has

always been interested in humankind

and the well-being of people.

“I started college at Bloomsburg

University to become degreed in

nursing,” she recalled. “When the

semester came [in which] hematology

was the core study, I knew I was not

destined to be a nurse! So social work

became my passion. While in

Bloomsburg, I served as the black

student union president and led

several lobbying efforts with our state

and federal legislators.”

Being in the public eye has its

challenges, but there are exciting

moments too. Bracey will never forget

one of her greatest personal moments

in office so far: meeting and spending

time with President and first lady

Obama.

“To think a little girl, some would

describe as poor, from the City of

York, championing for causes of the

people of the City of York with the

president of the United States is

surreal,” she said.

And incidentally, Bracey was also

particularly thrilled when, after

having broken her ankle prior to

meeting the Obamas, Michelle

Obama graciously signed her cast.

Bracey makes it her business to

interact with the residents of the City

of York.

“Everyone from our school-aged

children to our business community,

from the factory worker to the senior

citizen—I find time to visit with these

folks and make sure they know they

have a champion fighting for their

issue … it is important to me that they

know their mayor and that they know

I will listen.”

She has made it a priority to hold

what she calls “town hall” meetings at

least twice a year since first being

elected to office, and that has created

a perfect outlet for hearing directly

from the residents of the City of York,

giving them an opportunity to share

concerns and cares.

“We have worked so hard to restore

pride back into our city and to make

people feel good about their

community, and we are seeing the

fruits of our labor working,” Bracey

said.

“Our streets are clean and people

are taking pride in their homes again.

More people are moving back to the

city, along with businesses. Those are

accomplishments that make me

believe I am making a difference in

our community.”

Because she spends so much time

interacting with so many different

people, it’s fortunate that Bracey

considers herself a people person.

“I think one of the things I like

most about my work is the constant

interaction with people,” she said. “I

care about individuals and their well-

being … maybe sometimes to a fault!”

She also appreciates the great

working relationship she has with her

staff.

“The folks who work closest with

me, my cabinet, were all chosen by

me, and we have a chemistry that is

indeed helping to bring back York. I

could not have done half of what I’ve

accomplished as mayor without my

team.”

A big proponent of volunteer work,

Bracey jokingly said that she believes

giving back to your community

should be a mandate for any citizen

that resides in the city.

“I can’t say enough about the value

of giving back, and with so much need

in our community, I believe there

should never be a shortage of

volunteers,” she said. “Thankfully, it is

something I make time to do.

Typically, I can be found, usually

donned in a hat so that I am not

causing a disruption, helping to serve

food to the homeless.

“I also do other work through my

church and I serve on several boards.

I enjoy providing my service through

hands-on volunteer work.”

And although she’ll be the first to

admit that having a thick skin should

be a qualification on the job

description for mayor, she also said

that she would like to see more

women become involved in politics.

“I would encourage anyone to

become involved by serving as a

volunteer on municipal boards,

authorities, or commissions,” she said.

“And as I recently wrote for an op-

ed piece, I would encourage people to

not look at the person but rather their

character. I believe we all need to step

up our game to learn ‘appreciation’

and go beyond tolerance to learn

about the ‘otherness’ of others.”

CA

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6

“”

~ March 2014 | BUSINESSWoman

It is an honor and it’s extremely humbling to

have the confidence of so many folks to

believe in my leadership.

Page 7: BusinessWoman March 2014

7

CA

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BusinessWomanPA.com | March 2014 ~

ow would you feel if

you finally got what

you wanted at work?

Things like extra

time, more respect, broader influence,

top-notch results, more money, and so

on.

Imagine how you’d feel if you were

doing what you love with great clarity,

keen focus, and less stress. What

would it be like to exceed your

expectations—to play a bigger game

from a place of empowerment and

peace? Honestly, how would it feel to

be happier?

I rarely meet happy bosses. I

usually meet weary, confused, and

stagnant bosses who believe that real

“job satisfaction” is a buzz phrase

experienced only by others. I meet

bosses wearing facial smiles that mask

inner discontent. It doesn’t have to be

this way. You can change it.

The most freeing discovery I ever

made is that bosses don’t need to

figure everything out. We don’t need

to know all the answers, devise all the

strategies, or create all the plans. We

don’t need to solve every problem solo

or navigate every dilemma alone. You

don’t need to either.

Breathe in that sentence and savor

the relief. Let it work magic in your life

and career.

You have a sense of where you’re

frustrated and blocked. Everybody

does. The quandary lies in being

unable to see your way through it.

You’ve got blind spots, as does

everybody. Those blind spots keep you

stuck. A coach who’s trained can cut

you loose. You could use another pair

of eyes, another brain, another set of

insights to position you on a fast track

to success. Everybody could.

How long have you put your

personal career development on hold?

Seriously, there’s no value in that. Why

not trade struggle for strategy? Check

out these big-bang benefits to inviting

a coach into your world:

1. Clarify direction.

Decisions bombard you. You’re

debating whether to retain or

terminate a difficult key employee.

You question if you should take on yet

another major project. You’re

dreaming of a promotion, a new job in

your field, or a transition to a different

industry. You consider starting a

business but fear the risk. A coach can

assist you in sorting it out.

2. Assess and upgrade your skills.

Don’t assume that your current

skill set will carry you through

the future. The escalating volatility,

uncertainty, complexity, and

ambiguity permeating life and

business today are here to stay. You

must assemble a new toolbox that

prepares you to lead in the midst of

the mess. You must survive and thrive

despite chaos. A resourceful coach can

teach you how.

to Career Coaching

for Bosses

ig-

ang

enefits

7B

By SYLVIA D. HEPLER

H

Page 8: BusinessWoman March 2014

3. Manage personal limitations.

Anger, perfectionism, impatience,

and distraction must be managed to

avoid negative impact. So must cancer,

autoimmune diseases, and depression.

Limitations left to run wild bar

productivity, harm relationships, and

kill careers. An astute coach easily

identifies your limitation(s) and

equips you to take charge.

4. Leverage your influence.

This one stops most women short.

While you likely aim to motivate and

inspire more people more deeply, you

may be clueless about how to

approach it. The right coach can

provide you with actions specifically

designed to boost your confidence and

adjust your image. Leveraged

influence grows careers.

5. Tackle tricky conversations.

Uncertain about how to request a

raise, cope with conflict, discuss

flopped project results? Worried about

hurting someone’s feelings, appearing

arrogant, or jeopardizing job security?

A career coach adept in language

scripting can offer conversation

templates that allow all parties to

“win.”

6. Gain a different perspective.

When you’re too close to a

situation—or too disturbed by it—you

typically interpret it from one angle.

It’s like walking around with a patch

over your eye and relying on

monocular vision. You can’t see the

whole picture. That’s a disadvantage. A

coach can help you view the problem

comprehensively or at least through a

different lens.

7. Develop a plan to enhance

performance or jump ship.

Most things fail because a roadmap

doesn’t exist. By producing and

launching a practical plan, eventually

you get where you want to go. A coach

moves you off the dime. With solid

guidance, direction, and support,

everything you dream is possible.

With an accountability partner you

don’t just talk about goals. You achieve

them. Remember: Large or small,

those goals form the path to

satisfaction and success.

Tired of hiding, ducking, and

playing safe? Bored with ongoing

mediocrity or the familiar status quo?

Scared you don’t measure up? Honor

your intelligence, education, and

experience by taking them to the next

level. It’s time to star boldly in your

show. Begin with a coach.

Concerned about ROI? Studies

indicate it exceeds your investment by

300-500 percent. Believe me, there’s

magic in carrying a sounding board

and beacon in your back pocket. What

are you waiting for?

Sylvia Hepler is the owner and president of

Launching Lives, LLC, a career

development company for executives and

managers. Her mission is to support

clients as they upgrade their job

performance, seek a promotion, and

plan/navigate a career transition.

www.launchinglives.biz

Editor’s note: You can see and hear Sylvia asthe keynote speaker at PowerLunch York onApril 23 at the Valencia Ballroom. See ad onpage 15.

CA

REER

~ March 2014 | BUSINESSWoman8

1832 Market Street, Camp Hill PA 17011 • 50 Mount Zion Road, York PA 17404

Camp Hill: 717.730.984 • York: 717.718.1414

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The Women’s Expo was by far our largest,

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Awakening Massage and Wellness Center

Page 9: BusinessWoman March 2014

CA

REER

BusinessWomanPA.com | March 2014 ~ 9

he goal of the interview

process is to find out if

an applicant matches

the needs of a

company’s open position. If there is

not a clear understanding of the needs

of a particular position, it is difficult

to hire the right person.

On the other hand, the applicant

needs to be able to discuss how their

skills and experience match the open

position.

Let’s first take the company “hiring

manager’s” role in the interviewing

and screening process. What is the

first clue that the whole interviewing

and screening process is flawed?

It’s when the hiring manager takes

out the yellow legal pad to record all of

the “valuable information” he or she

will glean from the interviewee.

Missing from this process is the set

of developed questions documented

on a prepared applicant interview

evaluation form. What, you ask, is that

all about?

This is a document that has been

designed from the written and

prepared job description that lists all

of the skills, education, experience,

and physical requirements needed for

an open position.

Too often very little preparation

goes into the whole interviewing and

screening process. No one has

analyzed the position. Consequently,

the interview is a lot of the hiring

manager “talking and telling” instead

of focusing on related and prepared

questions to discover if this applicant

is a match to the needs of the position.

How can anyone know if the

applicant is a good match if there is

not an understanding of what is

needed to succeed in a particular

position? Many times I hear, “I’ll just

know if it is the right person” without

going through that process.

Some applicants are great talkers

and are personable, but that doesn’t

mean they are a match for the

position—it just means you like their

personality.

What you need to remember is that

you are filling an open position that is

comprised of duties and tasks that

must be completed each day. It’s

wonderful if you and the applicant

find it easy to communicate with each

other, but if you hire the person

instead of fill the position with a

qualified candidate, you may spend

many frustrated hours trying to train

this terrific person.

If you are a small business—how

many hours and staff do you have

available to train?

One of the interviewing “pitfalls”

can be: “I can train people on how to

do something, but I can’t train

someone to be on time, dependable,

friendly, and professional.”

I agree—but when you don’t have a

set of prepared questions, how do you

know the strengths and weaknesses of

each applicant compared to the other

applicants? The more complex a

position is in skill sets and education,

the more important it is to analyze

what a successful applicant looks like.

Are you prepared for their

weaknesses?

Ask questions like: What was your

annual revenue generation for the last

four years? On average, how many

client calls did you make in a day?

How many meetings did you hold in a

month? Where do you see yourself in

five years?

Who cares about these details? If

the company is a very fast-paced

business with a high volume of calls or

customers each day, do you want

someone who has never worked at

this pace?

Now let’s take the other side of the

table—the applicant and their role in

the interview process. Many times the

applicant doesn’t know their own

strengths and skill sets. Sound crazy? I

see it all of the time when I am

interviewing.

COMPANY Interviewing & Screening

vs

APPLICANT Interviewing & Screening

By BETH LOVELL

T

Page 10: BusinessWoman March 2014

CA

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10 ~ March 2014 | BUSINESSWoman

When I ask an applicant to answer

a developed set of prepared questions,

they begin to falter.

Example: How many clients have

you worked with on a daily basis?

What types of documents are you

experienced in creating? How many

invoices have you generated each year?

What types of software have you used?

What types of customer-service

complaints have you solved? How did

you do that?

The applicant needs to research

and analyze their experience, skills,

and strengths—and be able to talk

about them. During the interview, the

potential employee should be able to

discuss how their skills and experience

will benefit the company and how well

she can perform the duties of the open

position.

Example: “One of the key elements

listed on the advertised open position

is excellent customer service. I have

more than 15 years of customer

service within the real estate industry

communicating with more than 50

customers per day. I was able to

improve the satisfaction rate …”

The applicant should be able to

answer the questions: Why should I

hire you? What are you going to do for

us? How are you going to improve (fill

in the blank) for XYZ Company? How

would you do this?

Finally, the applicant needs to

know the compensation range for

their position in their industry.

Both the applicant and the

company representative should have

an understanding of the pay range of

the open position.

Example: Company says, “This

position pays between $30,000 and

$35,000 depending on industry

experience, position experience, skills,

and education.”

This is why companies ask for

compensation requirements—they

don’t want to waste time interviewing

people who want to be paid too far

over their “budget.”

Companies also don’t want to hire

someone who is desperate for a job

and willing to take anything until

something better comes along. By that

time, the company has invested time

and materials in training only to have

the new hire leave for more money.

The applicant should know their

particular pay range in the

marketplace and what they will be

willing to take. This is discussed in the

same way: “My compensation range is

between $30,000 and $35,000

depending on the company’s benefits

package, commission (if part of it), the

position schedule and travel

requirements, and if there is any

overtime. Would you be able to tell me

a little more about this?”

Too often, both sides are afraid to

talk money! Negotiations are made

between a certain range. Saying that

“my pay requirement is negotiable” is

silly. Applicants know the minimum

they will take, and they should know

what the marketplace pays. Nor would

a company offer to pay $15,000 per

year for a position that pays $65,000 in

the marketplace.

I find it interesting that one of the

most important parts of our lives and

the biggest expenditure for a business

is employment and employees! Yet, we

spend very little time analyzing or

preparing for these two areas.

One size doesn’t fit all! Each

position requires special questions to

be asked and special skills to be had.

Many companies ask the same

questions for a warehouse worker as

an IT engineer and wonder why it

doesn’t work out.

So, throw out the yellow legal tablet

and bring out the prepared applicant

interview evaluation form! At the end

of an interview you can tell if it is a

win-win for both if the hiring manager

knows how the applicant will perform

all of the duties required for the

position, if she has the necessary

experience, and if their compensation

package is in range, and if the

applicant knows all about the job

duties, work environment, and if their

compensation needs are in range.

Beth Lovell is the owner of Employment

Issues!, a company designed so small-

business owners can enjoy the advantages

larger businesses receive from an in-house

human resources manager. She also assists

individuals with resume writing and

analyzing their skills and experience.

www.employmentissues.net

50 Ranck Ave. Lancaster

717-299-0200

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Page 11: BusinessWoman March 2014

CA

REER

BusinessWomanPA.com | March 2014 ~ 11

f you are a small- to

medium-size business, you

are probably already

“outsourcing” some part of

your company’s human resource

responsibilities.

Let me ask you this: Do your

paychecks get written and issued by

your internal accounting department

or CFO? How is your benefit plan

review and evaluation process

completed? Does someone from your

company deal directly with each

insurance company, or do you process

the review through an insurance

broker?

Just as I thought—you are already

outsourcing some HR functions to

trusted advisors!

For companies that prefer to have

their entire HR responsibilities

outsourced, professional employer

organizations, or PEOs, are an option.

In these arrangements, your

company leases all workers from the

PEO, who is the true employer. This is

not like using temporaries—you are

literally leasing every employee from

the PEO. These PEOs contract with

many organizations, but you do not

share the employees between all their

clients.

For our purposes here, we’ll focus

more on the day-to-day aspects of HR

management: employee and labor

relations, staffing (recruitment and

termination), employee training, risk

management, business management

and strategy, etc.

Why would a company consider

outsourcing such critical functions?

In general, the rule of thumb in the

HR profession is to have at least one

experienced HR manager for every

100 employees. Smaller companies

often have an HR manager, but their

duties frequently include more than

just HR.

Experience also shows that when a

company exceeds 70 employees, there

should be a specific person who is be

focused on HR—the paperwork alone

can be overwhelming! It is necessary

to stay up to date regarding rules,

regulations, and requirements as new

ones are implemented and others

revised frequently.

Lastly, once a company exceeds 50

employees, they are (almost) “playing

with the big boys” from an

employment-regulations standpoint.

However, until you get to this

headcount level, it is often the

“Accidental HR Manager(SM)” that has

the responsibility for managing the

HR function. This is the person

who—congratulations—gets handed

the HR “stuff ” whether or not they

want it and/or have experience with

these critical pieces of a business’

success.

Often times, in smaller

organizations, that person may be an

executive assistant; they handle all the

other confidential “stuff.” It may be the

controller—they’re doing the payroll

anyway; let them keep the personnel

files. Or it may even be the president

of the company who went into

business to manufacture the greatest

widgets in the entire world, not to

handle the attendance records of the

delivery employee.

Having an Accidental HR

Manager(SM) can lead to some serious

trouble. In 2011, the average

Equal Employment Opportunity

Commission (EEOC) claim settled for

$292,000 (www.eeoc.gov). That’s a lot

of money to put on the shoulders of

the person responsible for HR. These

claims ranged from an employee being

discriminated against due to their race

to wrongful termination due to an

individual’s age.

You can see where it may be

beneficial to have some expertise

available!

Let’s turn now to those larger

companies—the ones with full HR

departments. The goal of outsourcing

here should be different. Instead of

looking to add expertise, companies

may want to take the approach to

supplement their existing expertise.

Imagine trying to fit a 16-hour

project into your already hectic

schedule. That’s the amount of time it

generally takes to complete an annual

Affirmative Action Plan, which is

required if you do business with the

government (and have X number of

employees—don’t panic).

Should the HR manager set aside

recruiting? Or maybe that benefit

OUTSOURCING –

A Critical Element for Every Business

By KAREN YOUNG

I

Page 12: BusinessWoman March 2014

CA

REER

12 ~ March 2014 | BUSINESSWoman

claim can wait for two days. These

projects are a must, but the day-to-day

work of the company is a must as well.

Outsourcing may be the answer so

that all necessary HR functions

continue in a timely fashion.

Certain OSHA training is required

every year. It often makes sense to

bring in outside professionals to

conduct the training; it gives a fresh

perspective and, quite frankly, it’s their

expertise. My experience has shown

that employees tend to respond better

to someone from outside the

organization!

And then there are the “gee, if I

only had the time, I would love to …”

projects. These may include auditing

the I-9 files, purging old records, and

organizing personnel files and

assuring they are compliant with the

ever-changing regulations we face.

(Did you know you should have at

least three files for every employee?)

Companies rarely hesitate to hire

external CPA firms. No one would

(should) hesitate to hire an attorney

for a legal matter.

Clearly, there is often a need for

outsourcing, and human resources

should be no different; it’s just not

viewed as critically as the finances or

the legal matters of the business.

As with all “trusted advisors,” make

sure the organization is a fit for you

and your organization. One size does

not fit all with HR outsourcing!

Karen Young, founder of HR Resolutions,

has more than 25 years’ experience in

human resources. Young’s expertise is HR

support: on site, on call, and only as

needed. www.hrresolutions.com

Page 13: BusinessWoman March 2014

BusinessWomanPA.com | March 2014 ~ 13

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Page 14: BusinessWoman March 2014

LIFESTYLE

14 ~ March 2014 | BUSINESSWoman

s spring approaches, the

flowers are about to

bloom and the birds are

returning outdoors.

Indoors, however, the fix-up season is

about to begin. After a winter that

forced people inside with record-cold

temperatures, homeowners might have

had more than enough time to notice

things to improve in the house.

Concepts can range from something

as simple as changing molding in one

room to redesigning an entire floor.

Many ideas that homeowners have can

be brought to completion with some

advice from professionals regarding the

complexity of the job and material

suggestions depending on their

budgets.

“This is my busy season for

remodeling,” Bob Weber, owner of The

New Studio Workshop in

Hummelstown, said. “The spring and

summer are the months to get interior

work done. People spend all winter

inside and they get ideas about what

can be done to fix up their homes.”

From floor to ceiling, somewhat

minor modifications can make striking

changes to a room’s appearance.

A heavily trafficked staircase

presents an owner with the

opportunity to make an obvious

change to the look of their

surroundings. Replacing the staircase

entirely or repairing/replacing broken

pieces has an immediate impact.

“I get customers who want to

change their damaged spindles,” Weber

said. “Other customers want to change

the risers or do an entirely new

staircase. The job varies.”

“There’s a wide selection of

balusters out there today,” Ed Costik,

salesman for Middletown Lumber in

Middletown, said. “Mission style is one

of the most popular styles. Mission

style is a square baluster that fits the

décor of many rooms. It can accentuate

the style of a room or it can add a

counterpoint. Consumers like its

versatility.”

Interior wrought iron, a look that

was popular 50 years ago, is gaining in

popularity. For an elegant look to your

staircase, beautiful, handcrafted,

forged-iron balusters and newels are

back in style.

The name Middletown Lumber may

be a little deceiving to those who have

never visited the store. Middletown

Lumber carries a wide variety of home

improvement materials, including

wood rails and balusters, wrought-iron

stair parts, western red cedar, tongue

and groove mahogany porch flooring,

Azek decking, imported and domestic

hardwoods, and a full-service shop.

“Interior wrought iron was in a lot

of homes people grew up in,” Costik

said. “It was popular in the 1950s and

’60s but fell out of favor. There’s more

interest in metal design these days, so it

is being used more inside the home

again.”

Crown molding, with its versatility

in designs, widths, and materials, can

add a dramatic touch to a room. It can

bring a high ceiling down, make a low

ceiling appear higher, enhance a room’s

elegance, or add just the right finishing

touch to a room.

“Crown molding can easily dress up

a room,” Weber said. “Installing [crown

molding and] some custom millwork

along the baseboards and around the

doors can add extra value to the house.”

“The trick is in choosing the correct

style, width, and color that will boost

the room’s appeal, and that’s an area

where the help of a professional can

assist you,” said Costik.

For those who might be intimidated

by the thought of putting up their own

molding, Weber gives one secret that

he’s found to make the task easier.

“I use pre-primed molding,” he said.

“It comes in 16-foot lengths, which

eases the installation process.”

A popular pre-primed molding

product is produced by WindsorONE.

It has a good entry price for beginners

while offering a quality product.

“We have been making our pre-

primed molding for 14 years,” said

Ryan Bunt, director of marketing for

WindsorONE, a supplier of molding

for Middletown Lumber. “Our

customers, both the contractors and

the do-it-yourselfers, like it. It has

finger grooves and it’s easy to install.

All they have to do is add the finishing

coat.”

“WindsorONE is a California

company. They have a great catalog

that we have in our showroom, or you

can go online. You can see all the

products they have,” Costik said. “They

do historical research for their patterns

Room Modifications

that Make a

Striking Difference

By JEROME ANESKIEVICH

Above: Fan-top shutters over Antebellum 2-1/2”

louvers, 1-1/4” thick, by Summit Hill.

Left: Custom arch top, 1-1/4” thick, Antebellum

2-1/2” louvers, by Summit Hill.

A

Page 15: BusinessWoman March 2014

LIFESTYLE

to make them authentic. They have a

design style known as the whole-

room concept.”

The whole-room concept uses that

research to give the room touches

from classic architectural periods, like

Greek, Roman, and Greek Colonial

Revival, the design period during

which some of the great American

homes, like Thomas Jefferson’s

Monticello, were built.

During these periods, molding was

used for more than merely esthetics. It

served a structural purpose. Crown

molding supported the ceiling, trim

molding around the doors and

windows held both in place, and the

baseboards helped to secure the walls.

While crown molding might draw

the eye upward, flooring is another

eye-catching way a home’s interior can

be transformed into a new living

environment.

“If I were getting flooring, I would

get something that is hard and strong,

especially if you have a family,” Costik

said. “The most popular woods are

maple, poplar, and oak, but there are

so many out there. It all depends on

what you like.”

Wood flooring installation has also

been made easier, turning what was

once an arduous task for the do-it-

yourselfer into a job they can be proud

to say they did.

Hand-scraped flooring is another

style that is returning to popularity

because the whole purpose is to have

something that still looks good after a

lot of use.

The most popular flooring at

Middletown Lumber is manufactured

by a Pennsylvania company,

HomerWood. Their products appeal

to area consumers because the wood

is native to this region and they offer

both aluminum oxide and oil finishes.

One style gaining recognition is

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Left: HomerWood flooring

from their Traditional

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also available in 3" and 5".

Right: WindsorONE period

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finger-jointed pine available in

16-foot lengths.

How would you rate your current career satisfaction? What stands in the way of

greater success, impact, and joy? Honestly, how can you get more of what you want?

Sylvia Hepler of Launching Lives, LLC has the answer. In her keynote presentation

she promises to share details around 7 key steps she personally discovered during

her own professional journey:

Keynote Speaker

Sylvia Hepler

Calibrating Your Career:

7 Steps to Kicking it Up a Notch

1. ASSESS your career satisfaction.

2. CHOOSE your life’s work for the right reasons.

3. ENVISION possibilities.

4. PLAN to expand and improve your game.

5. CONTRIBUTE to the lives of your customers,

clients, colleagues, and community.

6. ACCELERATE your results.

7. CELEBRATE all wins.

You hold the paint brush for your own career. You get to write the script.

You are responsible. Exciting but daunting, isn’t it?

Learn how to take charge NOW! Make 2014 your banner year!

15BusinessWomanPA.com | March 2014 ~

Page 16: BusinessWoman March 2014

LIFESTYLE

16 ~ March 2014 | BUSINESSWoman

American birch. Its grain is lustrous with

a satin finish and is environmentally

friendly because the wood of the birch

tree can be utilized more fully than other

trees.

“Most flooring today is pre-finished,”

Costik said. “There’s no fuss, no muss. It’s

a lot easier than it used to be because the

products are better. They have a UV

coating when they are finished. That helps

to keep the flooring from fading and

extends the life.”

Homeowners are coming around to

the idea of using more natural light in the

home, and shutters can help this design

strategy.

“I’ve done some interior shutters. They

are a good look,’’ Weber said. “They can

give you a lot of light but still give you

privacy.”

A good latex paint is recommended for

shutters. Enamel or oil-based paint can be

used for this job, but enamels require

mixing and enamels can suffer damage

from both water and sunlight. Most

homeowners prefer to have their shutters

painted the interior trim color of the

room the shutters are in.

Shutters can be made of natural wood

or manmade materials. Of course, the

natural beauty of wood is timeless, and it

is stronger yet lighter in weight. It is,

however, more expensive.

Manmade material offers more

durability and is moisture resistant.

However, the heavier weight can put more

pressure on the frames and hinges, and

there are limited color choices available.

No matter what the job, there is one

factor that is necessary for the consumer

to be happy once the job is completed.

“Communication is the key,” Weber

said. “The more ideas the customer has,

the better it is for me. Once I talk to the

customer, my job is to give the customer

some idea of the budget it will take for the

job. If what they want is more expensive

than they planned, I can suggest a less

costly way to get what they want.”

Middletown Lumber is proud of the

way the staff can size up a customer’s

needs and lead them to something that

fits both their taste and budget. One of the

first questions they ask is what the

customer is using the product for, to

ensure the right product for the project.

“We take pride in our customer service

and millwork,” said Barbara Costik, Ed

Costik’s sister, who together are the

second generation in the business,

carrying on the company started by their

parents, Ed and Jeanne, in 1955.

Page 17: BusinessWoman March 2014

Premiere Event in Dauphin County

Have you registered for your free ticket to the premiere women’s expo in the

Greater Harrisburg Area yet? It will be held from 9 a.m. to 3 p.m. on March 22, 2014,

at the Hershey Lodge, 325 University Drive, Hershey, and we want to see you there!

Although this is the first Dauphin County women’s expo, thousands of women

have enjoyed them in Cumberland, Lancaster, and Lebanon counties

already.

Just as the interests of women are varied, so are the

demonstrations. To pique your interest, here’s what you can enjoy:

What’s a women’s expo without a fashion show? Head to Toe

Boutique will showing the latest in 2014 trends from designers you

love, including Joseph Ribkoff, Frank

Lyman, Erin London, Berek, IC

Collections, Vocal, and others.

Wine continues to increase in popularity and Twin

Brook Winery will once again be joining us. Sample a

few sips of wine. It could be the perfect wine to pair

with an upcoming family gathering, celebration, or

evening with a special someone.

Michelle Wohlfarth, certified

integrative nutrition coach and owner of Healthy Living

Kitchen, will talk about the health benefits of different foods.

Linda Stuart, Certified Master Gardener and greenhouse

sales specialist at Stauffers of Kissel Hill, will demonstrate how

to use thrillers, fillers, and spillers to transform your container

garden from ordinary to amazing. Just in time for spring

planting season!

For the full lineup of demonstrations and entertainment,

please go online and check it out.

Meet representatives from our local business community. They will be

eager to update you on their latest products and services for just

about every aspect of your life—beauty, finances, health and

wellness, home, nutrition, leisure activities, finances, and

more. And all in a relaxed atmosphere

Plan to do some shopping that day. Mother’s Day and

graduation season are not far off. Vendors will be offering an

array of products to give as gifts, or maybe you’d like to

splurge on yourself—jewelry, handbags, cosmetics and skin

care, home décor, and fashions.

PinnacleHealth, our Health & Wellness Sponsor, will have

a designated area at the women’s expo, where members of

their staff will not only be offering healthy living

information, but will also be available to answer your

questions on a range of health issues. They will also be

offering health screenings, including body-type analysis

screenings and bone density screenings.

And last but certainly not least, we’ll finish off the day

with the Hula Hoop

Contest. If you’re the top

winner, you’ll be taking home $100 in cash! That’s

right. We’ll provide the hula hoops, you provide the

entertainment. So get those hips movin’ and

groovin’ now so you can be ready to spin your way

to a prize.

And speaking of prizes, Emerald Springs Spa is

our Prize Sponsor. Imagine enjoying a relaxing spa

service in their luxurious surroundings. You’ll feel revitalized and ready to take on

whatever comes your way!

Other sponsors for the day’s event are The Pennsylvania Cyber Charter

School, TANGER OUTLETS HERSHEY, CBS 21, WINK 104, Hot 93.5,

and NASH 106.7.

Calling Women of All Ages – It’s Time for a Spring Break!By CHRISTIANNE RUPP

March 22, 20149 a.m. – 3 p.m.

Hershey Lodge

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omen’s xpoE

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All women who love to have fun and would like to spend some time at an event designed just

for them are specially invited to the premiere Dauphin County women’s expo.

Please go to aGreatWayToSpendMyDay.com today and register

for your free entry ticket ($5 at the door).

FREE advance guest registration online. ($5 at the door.)

Talk to us about sponsor and exhibitor opportunities!

Page 18: BusinessWoman March 2014

oday, more and more

people are claiming to

be allergic to wheat or

gluten and are searching

for ways to eliminate these from their

diet.

Special food aisles containing

gluten-free items are popping up in all

of the supermarkets, but the

heightened awareness is also creating

some confusion as to what people

really have going on with their

digestive systems. It is important to

know what sensitivities you do have to

be able to get on the right track with

the proper diet.

Amy Auerbach, MD, Allergy and

Asthma Consultants in York, explains

that an allergy is mediated by the

IgE antibody. (IgE, short for

immunoglobulin E, is the antibody that

triggers food allergy symptoms.)

Conditions such as celiac disease or

gluten intolerance may be of varying

severity but are not allergies because

the disease process is not mediated by

the IgE antibody.

Although there are hundreds of

foods that have been recognized as

allergens, the FDA identifies wheat,

eggs, soy, milk, peanuts, tree nuts,

shellfish, and fish as the top eight

allergens. Most children with common

food allergies to milk, eggs, soy, and

wheat will outgrow their allergy;

however, if an adult develops an allergy,

it usually remains for life.

Allergies to peanuts, tree nuts, and

fish are usually lifelong conditions for

both children and adults. Shellfish

allergies often develop during later

childhood or adulthood and are the

most common food allergy among

adults. Peanuts and tree nuts account

for most of the severe cases of food

allergy.

Do not start a gluten-free diet

before being tested to determine if you

have celiac disease, an allergy, or a

gluten intolerance.

Diagnosis

“Diagnosing both celiac disease and

wheat allergy is relatively

straightforward,” Auerbach stated.

“You can diagnose wheat allergy by

clinical history and by a test that looks

for IgE to wheat by either skin testing

or blood testing.

“A gastroenterologist typically tests

for celiac disease. The other disorders

are mostly diagnosed by history,

through listening to the patient, and

by drawing correlations between

symptoms and gluten ingestion.”

Diagnosis of IgE food allergies is

done several ways, starting with

eliminating specific foods from your

diet.

Next or in combination with the

food-elimination diet is the skin-prick

test (SPT), which measures the

presence of IgE antibodies for a suspect

food. Performed in a doctor’s office, it

gives immediate results and is

inexpensive.

For certain people, a blood test may

be the best option. The blood test

measures the presence of IgE

antibodies to specific foods.

Celiac disease damages the small

intestine and impedes the absorption

of nutrients from food. Diagnosis

involves a blood screening followed by

a small-intestine biopsy.

Gluten, wheat—how can I figure out

what’s bothering me?

The difference between celiac

disease, non-celiac gluten intolerances,

and allergies to wheat can be very

confusing. For example, a food allergy

might be to wheat or rye or barley (all

foods that contain gluten) but isn’t to

gluten itself.

According to Auerbach, if someone

has a true wheat allergy (mediated by

the IgE antibody), the most common

WELLN

ESS

18 ~ March 2014 | BUSINESSWoman

Food Allergies:

T

The Message

Behind the Myths

“”

The FDA identifies wheat, eggs, soy, milk,

peanuts, tree nuts, shellfish, and fish

as the top eight allergens.

Amy

Auerbach, MD,

Allergy and Asthma

Consultants in York.

By LESLIE FELDMAN

Page 19: BusinessWoman March 2014

symptoms include hives, itchy

skin/rash, swelling, difficulty

breathing, cough, nausea/vomiting,

lightheadedness, extreme lethargy,

and low blood pressure within an hour

of eating the food.

How do you treat these allergies?

Diet is the most important

treatment for both allergies and

intolerances. Avoidance of wheat or

gluten, depending on the disorder, is

the most effective way of reducing the

symptoms. In the case of wheat

allergy, it is especially important, as

accidentally eating wheat could be life

threatening.

“Society in general is more

knowledgeable about food allergies

than it was 10 years ago,” said

Auerbach. “Labeling for wheat is

required; therefore, reading food

labels is much easier than it was

previously. For people with celiac or a

gluten intolerance, there are many

gluten-free products available for

purchase and at restaurants.”

How is celiac disease treated?

A gluten-free diet is used to treat

celiac disease and excludes the protein

gluten. Gluten is found in grains such

as wheat, barley, rye, and triticale (a

cross between wheat and rye). If you’re

just starting with a gluten-free diet, it’s

a good idea to consult a dietitian who

can answer your questions about how

to avoid gluten while still eating a

healthy, balanced diet.

Many healthy and delicious foods

are naturally gluten-free, such as

beans; seeds; nuts in their natural,

unprocessed form; fresh eggs; meats;

fish poultry; fruits and vegetables; and

most dairy products.

It’s important to make sure that

they are not processed or mixed with

gluten-containing grains, additives, or

preservatives. Many grains and

starches can be part of a gluten-free

diet, including amaranth, arrowroot,

buckwheat, corn and cornmeal, flax,

and gluten-free flours (rice, soy, corn,

potato, and bean).

Avoid all food and drinks

containing barley (malt, malt

flavoring, and malt vinegar are usually

made from barley), rye, triticale (a

cross between wheat and rye), and

wheat.

Certain grains, such as oats, can

be contaminated with wheat during

the growing and processing stages of

production. For this reason, doctors

and dietitians generally recommend

avoiding oats unless they are

specifically labeled gluten-free.

Be careful with cross-contamination,

when gluten-free foods come

into contact with foods that contain

gluten.

“Initially, following a gluten-free

diet may be frustrating,” said

Auerbach. “But with time, patience,

and creativity, you’ll find there are

many foods that you already eat that

are gluten-free, and you will find

substitutes for gluten-containing

foods that you can enjoy.”

BusinessWomanPA.com | March 2014 ~

WELLN

ESS

19

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Page 20: BusinessWoman March 2014

WELLN

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20 ~ March 2014 | BUSINESSWoman

n today’s world, we’re all

under increased stress. Most

of us feel we have no time to

slow down. Our schedules

and calendars are jam-packed, and we

often live our lives at a frantic pace.

Stress can come from a myriad of

sources: work, school, relationships,

financial pressures, and health

concerns.

Stress is not all bad, though. Some

stress is actually good! It can motivate

us to take action and make changes for

the better.

Stress is really a protective response

by the human body to get us out of

potentially threatening situations.

When we perceive a threat, the body

produces hormones, such as

adrenaline, that prepare us for action

by increasing the tone in the muscles

so that we are prepared to jump into

motion; raises the heart rate so that

blood flows more rapidly throughout

the tissues; and signals respiration to

become more rapid so that an ample

amount of oxygen is available to the

entire body in a crisis.

Over time, however, this

heightened state of “red alert”

definitely takes its toll—physically and

emotionally. Left unmanaged, too

much stress has been reported to be

related to a variety of health problems,

including heart disease, high blood

pressure, and depression. Stress has

been linked to suppression of the

immune system and even to cancer,

gastrointestinal, skin, neurologic, and

emotional disorders, as well as the

common cold.

Those of us affected by

ADD/ADHD (whether in ourselves

or someone we care for) may

experience even greater levels of

stress. Many of the symptoms and

characteristics that are related to

ADHD inherently cause stress on

their own: distractibility, poor

time-management, disorganization,

procrastination, weak follow-

through, and difficulty modulating

emotions can leave us with feelings of

frustration and loss of control,

contributing to our stress, day in and

day out.

Families affected by ADHD/ADD

may experience more stress, more

conflict, and more worries as well,

and marital struggles are more likely.

An undercurrent of tension in the

family arising in the presence of

ADHD can impact the entire family

unit and every member of it.

So, what can you do about it?

For starters, make sure you put on

your own “oxygen mask”! Airline

crews remind us that if there is an

emergency, we should always put on

our own oxygen mask before helping

others.

And this is true for life outside the

airplane as well. Putting yourself first

is not selfish! Taking care of yourself

and keeping yourself in tip-top shape

emotionally, physically, and spiritually

enables you to be better in every

aspect of your life and in every role

you play—daughter, parent, friend,

partner, employee, etc.

When you are taking good care of

yourself, in all aspects of your life, you

can give more, and you can do it with

greater energy and at less cost to

yourself. And you are much better

equipped to respond to your stressors.

Next, in order for you to learn how

to manage stress positively, you must

be aware of stress when it arises—and

this includes being aware of your

reactions. Pay attention to the cues

your body may be giving you that

signal increased stress. Do your neck

muscles tighten? Does your chest

become tight or your breathing

become shallow? Do you clench your

teeth, raise your voice, or speak more

rapidly?

Paying attention to how you react

to stress is an important part of

identifying your triggers and learning

to manage your reactions.

Also, make sure you identify the

ways in which you may be trying to

manage stress that are not positive.

There are plenty of things that can

provide relief from stress in the short

term but may bring more harm than

good in the long run. Turning to

things like drugs, alcohol, smoking, or

food in attempts to manage stress is

not healthy.

Many of us also react to stress in

other ways that are less than

constructive, such as yelling, fighting,

shutting down, or playing the martyr

or guilt card. Paying attention to the

less-than-ideal ways you may be

trying to manage the stress is crucial

so that you can replace those activities

with more positive ones.

Finally, keep your pockets full

of positive stress-management

techniques, and practice them before

you need them. Routinely using

techniques such as mindfulness

meditation, progressive relaxation, or

visual imagery can help us keep our

I

Managing the STRESS

of ADHD/ADD

By LYNNE EDRIS

Page 21: BusinessWoman March 2014

BusinessWomanPA.com | March 2014 ~

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stress levels down on a day-to-day

basis and help us manage stressful

events in our lives.

The simplest of all stress

management techniques is one you are

already doing—breathing! It may

sound silly, but one of the best things

you can do in any stressful situation is

to remember to breathe. When stress

starts to take hold, our respiration

tends to accelerate, and our breathing

becomes shallower. Intentional, deep

breathing can counteract stress

hormones and put you back in

control.

If you feel yourself getting worked

up over something, try taking 10 deep,

slow, and purposeful breaths.

Regulation of breathing is a proven

way to reduce stress, but many of us

fail to use this simple technique when

we need it most.

We need to teach ourselves to

notice our stress cues, breathe slowly,

and slow our minds down to stop

negative thinking to keep stress from

quickly spinning out of control.

Diaphragmatic breathing works

best: Inhale slowly through your nose

to a count of four and breathe in to

your diaphragm, simply feeling your

abdomen rise as you breathe in. Pause

and hold the breathe for a count of

two, and release each breath slowly

through your mouth, counting to four

as you concentrate only on your

breathing.

This is an easy way to stop the

stressful spinning and start to manage

your stress. It really is simple: It all

starts with breathing. You can do this

anywhere—in meetings, at the dinner

table, in your office, in the car—and

it’s very, very effective.

So, take a deep breath, and take on

the day!

In addition to being a woman with

ADD herself and mom to a teenager

with ADHD, Lynne Edris is a life &

ADHD coach specializing in helping

individuals and families affected by

ADHD from all over the world to

live more fulfilling and productive lives,

both personally and professionally.

www.CoachingADDvantages.com

Page 22: BusinessWoman March 2014

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WOMEN TOWatch

Jodi L. Bezanilla has been named vicepresident and cash management officerfor Mid Penn Bank. Bezanilla has morethan 10 years of experience in thefinancial services industry. She serves asa volunteer for Junior Achievement andUnited Way of the Capital Region.

Jamie B. Fetterhoff was named branchmanager of the Mid Penn Bank’s PeterMountain Road, Dauphin, location. Shehas more than 17 years of financialservices experience.

Courtney L. Eisenhauer was namedbranch manager of the Mid Penn Bank’sAllentown Boulevard, Harrisburg,location. She has more than 15 years offinancial services experience.Eisenhauer is a licensed notary throughthe Pennsylvania Association ofNotaries.

Catharine E. Krugh has been promotedto senior vice president, chief financialofficer at Union Community Bank.Krugh’s prior position was vicepresident, controller and has been withthe bank since 2006. Krugh has been inthe financial industry for the past 15years.

Patricia Schlegel has joined the LandisHomes team as the director ofresidential living. Schlegel will provideoversight to the services andprogramming available to residents inpartnership with other Landis Homesdepartments.

Anna May Nauss has been named the president and CEOfor AmeriChoice Federal Credit Union. She is active in thecommunity and is currently secretary of her local chapter ofthe Grange, treasurer of the county chapter, and director ofyouth of the state chapter. Nauss is also one of the foundersof the Operation Wildcat program, which helpsdisadvantaged students.

Do you have an announcement?

Please email your announcements of career advancements and professional new hires to [email protected]. Electronic photos should be

saved as a tiff, jpeg, pdf or eps at 300 dpi. Or mail to: BUSINESSWOMAN, 3912 Abel Drive, Columbia, PA 17512. Photos sent through mail

will not be returned. Please – no duplicate releases.

~ March 2014 | BUSINESSWoman22

On-Line Publishers, Inc. has an opening for a highly motivated person with a professional

attitude to sell print and online advertising as well as niche events.

The successful candidate should:

• Enjoy building and maintaining your own long-term business relationships.

• Be highly motivated, detail oriented, and able to multitask.

• Have good communication skills.

• Show a willingness to learn and grow in a fast-paced environment.

We offer a competitive compensation plan with a benefits package that includes health

insurance and a 401(k) plan.

If you have sales experience and are interested in joining our growing sales team, please

send your resume and compensation history/requirements to [email protected].

is seeking anACCOUNT REPRESENTATIVE

Page 23: BusinessWoman March 2014

American Business Women’s Association

(ABWA)

Camelot Chapter

6 p.m.

3rd Monday of the month

The Radisson Penn Harris Hotel &

Convention Center, Camp Hill

Tania Srouji, President

www.abwacamelot.com

Continental Yorktowne Chapter

6 p.m.

4th Tuesday of the month

The Roosevelt Tavern

400 W. Philadelphia St., York

717.891.7808

Lancaster Area Express Network

7:15 – 9 a.m.

3rd Wednesday of the month

Lancaster Country Club

1466 New Holland Pike, Lancaster

Julie Welles

727.207.8424

[email protected]

www.LAEN-ABWA.com

Lebanon Valley Chapter

6 p.m.

4th Wednesday of the month

Marabelle’s Restaurant

1352 Cumberland St., Lebanon

Penny Donmoyer

717.383.6969

www.abwalebanonpa.com

Penn Square Chapter

11:45 a.m. – 1 p.m.

2nd Thursday of the month

Hamilton Club

106 E. Orange St., Lancaster

Donna Anderson

717.392.8285

[email protected]

Women @ Work Express Network

11:30 a.m. – 1:15 p.m.

2nd Thursday of the month

Heritage Hotel

500 Centerville Road, Lancaster

Virginia Klingensmith

[email protected]

Yellow Breeches Chapter

6 p.m.

4th Wednesday of the month

Comfort Suites

10 S. Hanover St., Carlisle

Jofa Kauffman

[email protected]

Central PA Association for Female

Executives (CPAFE)

1st Wednesday of each month

Refer to the website for the meeting location.

Cathy Jennings, President

717.713.7255

[email protected]

www.cpafe.org

Executive Women International

Harrisburg Chapter

5:30 p.m.

3rd Thursday of the month

Rotating location

Cynthia A. Sudor

717.469.7329

[email protected]

www.ewiharrisburg.org

Harrisburg Business Women

11:30 a.m. – 1:30 p.m.

2nd Tuesday of the month

Best Western Premier Central Hotel &

Conference Center

800 E. Park Drive, Harrisburg

Cathy Jennings

717.713.7255

[email protected]

www.harrisburgbusinesswomen.org

Insurance Professionals of Lancaster

County (IPLC)

5:45 p.m.

3rd Tuesday of the month

Heritage Hotel

500 Centerville Road, Lancaster

Krista Reed

717.945.4381

[email protected]

International Association of

Administrative Professionals

Harrisburg Chapter

5:30 p.m.

3rd Monday of the month

Holiday Inn Harrisburg East

Lindle Road, Harrisburg

Helen E. Wallace, CAP-OM, President

Jodi Mattern, CAP, Webmaster

[email protected]

www.iaap-harrisburg-pa.org

Hershey Chapter

5:30pm

2nd Tuesday of the Month

Hershey Lodge

325 University Drive, Hershey

Wendy Snavely, CAP-OM, President

Meagan Bair, CAP-OM, President-Elect

717.508.1710

[email protected]

www.hershey-iaap.org

Red Rose Chapter

5:30 p.m.

4th Tuesday of the month

Woodcrest Villa

2001 Harrisburg Pike, Lancaster

Barbara Tollinger

[email protected]

www.iaaplancaster.com

White Rose Chapter of York

6 p.m.

3rd Wednesday of the month

Normandie Ridge

1700 Normandie Ridge Drive, York

Dorothy Keasey

717.792.1410

[email protected]

Mechanicsburg Business Women

11:30 a.m. – 1:30 p.m.

3rd Wednesday of the month

Rotating location

Abeer Srouji Allen

[email protected]

www.mechanicsburgbusinesswomen.org

Pennsylvania Public Relations Society

5:30 p.m.

Last Thursday of the month

Joan Nissley, President

717.861.8720

[email protected]

www.pprs-hbg.org

Professional Women’s Business Network

(PWBN)

8:30 – 10 a.m.

1st Monday of the month

Park City Diner

884 Plaza Blvd., Lancaster

Maria Quaranta

717.271.1250

[email protected]

www.pwbn.org

Shippensburg Women’s Area

Networking (SWAN)

Noon

1st Wednesday of the month

Rotating location

Lisa Mack

717.609.3781

[email protected]

Women’s Business Center Organization

(WBCO)

11:30 a.m.

2nd Tuesday of the month

September through April

Alumni Hall, York College of PA

Mimi Wasti

[email protected]

Women’s Independent Networking Group

(WING)

Noon

1st and 3rd Wednesday of the month

Out Door Country Club

1157 Detwiler Drive, York

Lisa Barshinger

717.747.6393

[email protected]

Women’s Network of York

11:30 a.m.

3rd Tuesday of the month

Outdoor Country Club

1157 Detwiler Drive, York

Theresa La Cesa

[email protected]

www.wnyork.com

W O M E N ’ S N E T W O R K I N G G R O U P S

BusinessWomanPA.com | March 2014 ~

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MEET ANDGreet

Do you have an event you would like to post on our online events calendar?

It’s easy to do … and it’s free! Just go to BusinessWomanPA.com and click on the “events”

link, or email your info to [email protected].

Page 24: BusinessWoman March 2014

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3912 Abel Drive

Columbia, PA 17512

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