Be seen…be heard…be followedWhether you sell an idea or a product, being a successful communicator is about understanding the needs of your customers and then synchronizing these with the objectives of the agency. In short it is about sharing the vision, selling the mission and creating visibility.

http://corneliaolivier.com CorneliaOlivier

ProjectRaise awareness for the constitutional modernisation initiative and educate people on the issues at hand so they can make an informed choice.

ChallengeTranslating complex issues

into user friendly campaign products and achieving

sustained visibility.

“Constitution News” is a monthly newsletter published

by the Constitutional Review Secretariat which provides

members of the public with up to date information about

the Constitutional Modernization Initiative. “Constitution

News” will be published primarily as an electronic

newsletter. However, limited hard copies will be available

at the following locations:

Fosters’ Food Fair IGA Supermarkets • Hurley’s Marketplace • Kirk Super-

market • Market Place in Cayman Brac • Kirkconnell Ltd Supermarket in

Cayman Brac • Post Offices in Grand Cayman & Cayman Brac • Village Square

Store in Little Cayman • Public libraries • Major government buildings

If you would like to keep informed about what’s

happening with the Constitutional Modernization

Initiative, join our “Constitution News” mailing

list! Please submit your request to

ConstitutionalReview@gov.kyCONSTITUTIONAL

MODERNIZATIONINITIATIVE

Shaping Our Future Together

http://www.constitution.gov.ky

Work Samples

She has assisted us with just about everything, including our publications and the development of a communications strategy. I have found her to be an out-of-the-box thinker and her contributions have certainly helped to give our unit the success it has enjoyed to date.

Carol Excel, Freedom of Information Unit Coordinator (former).

N

Explanationof QuestionIf the voter wants the 2009 draft Constitution to become the new Cayman Islands Constitution then he or she would mark ‘X’ in the ‘YES’ box.

If the voter wants to reject the new draft and continue using the 1972 Constitution then he or she would mark ‘X’ in the ‘NO’ box.

Procedure on Polling Day1. There will be two polling areas set up for voting. The first area will be an election polling area and the

second will be a referendum polling area.2. Once the voter has completed the process of voting for Members of the Legislative Assembly, the voter exits

the Election area, which leads them directly to the Referendum area.3. A Field Officer will meet the voter to direct him or her to the referendum polling area.4. The voter will then go to a Poll Clerk and state his or her name, address and occupation as it appears on the

Register of Electors.5. Then the voter will proceed to the Presiding Officer who will give the voter a ballot for the referendum.

6. The voter will then take the ballot to a voting booth and mark ‘X’ next to the answer of his or her choice,

fold it and return it to the Presiding Officer.7. The Presiding Officer will remove the counter-foil from the ballot and hand the ballot back to the voter.

8. The voter will then drop the ballot into the ballot box and exit the Referendum area.

Voting in the Upcoming Referendum

Y URMake

SPECIMEN

SPECIMEN BALLOT PAPERNo.

REFERENDUM 2009Consecutive number given elector in poll book

BALLOT PAPERPolling day 20th May 2009No. __________ ___________Initial of presiding officerThe Referendum Question is:

DO YOU APPROVE THE DRAFT CONSTITUTION WHICH WAS

AGREED BY THE CAYMAN ISLANDS CONSTITUTION DELEGATION

AND THE GOVERNMENT OF THE UNITED KINGDOM ON 5TH

FEBRUARY, 2009 AND TABLED IN THE LEGISLATIVE ASSEMBLY OF

THE CAYMAN ISLANDS ON 11TH FEBRUARY, 2009

YES

NO

Below is a copy of the ballot that will be used to vote in the upcoming Constitutional Referendum as well as an explanation of how the voting process will work.Make sure to get a copy of the 2009 (Draft) Constitution at your nearest Public Library, Post Office or supermarket, as well as from the Constitutional Review Secretariat, located on the 2nd floor, Elizabethan Square, George Town.

GIS

Explanationof QuestionIf the voter wants the 2009 draft Constitution to become the new Cayman Islands Constitution then he or she would mark ‘X’ in the ‘YES’ box.

If the voter wants to reject the new draft and continue using the 1972 Constitution then he or she would mark ‘X’ in the ‘NO’ box.

Procedure on Polling Day1. There will be two polling areas set up for voting. The first area will be an election polling area and the

second will be a referendum polling area.2. Once the voter has completed the process of voting for Members of the Legislative Assembly, the voter exits

the Election area, which leads them directly to the Referendum area.3. A Field Officer will meet the voter to direct him or her to the referendum polling area.4. The voter will then go to a Poll Clerk and state his or her name, address and occupation as it appears on the

Register of Electors.5. Then the voter will proceed to the Presiding Officer who will give the voter a ballot for the referendum.

6. The voter will then take the ballot to a voting booth and mark ‘X’ next to the answer of his or her choice,

fold it and return it to the Presiding Officer.7. The Presiding Officer will remove the counter-foil from the ballot and hand the ballot back to the voter.

8. The voter will then drop the ballot into the ballot box and exit the Referendum area.

Voting in the Upcoming Referendum

Y URMakekekeekekekekee

SPECIMENPolling day

No. __________SPECIMENNo. __________SPECIMEN

DO YOU APPROVE THE DRAFT CONSTITUTION WHICH WAS

AGREED BY THE CAYMAN ISLANDS CONSTITUTION DELEGATION

AND THE GOVERNMENT OF THE UNITED KINGDOM ON 5TH

FEBRUARY, 2009 AND TABLED IN THE LEGISLATIVE ASSEMBLY OF

YES

NO

Below is a copy of the ballot that will be used to vote in the upcoming Constitutional Referendum as well as an explanation of how the voting process will work.Make sure to get a copy of the 2009 (Draft) Constitution at your nearest Public Library, Post Office or supermarket, as well as from the Constitutional Review Secretariat, located on the 2nd floor, Elizabethan Square, George Town.

GIS

Private & Family LifeYou have the right to live your own life with such personal privacy as is reasonable in a democratic society, taking into account the rights and freedom of others. Conscience & ReligionYou have a right to freedom of thought, conscience and religion. Church schools can continue to teach their religious principles to willing children whether or not they receive government funding. Individuals, especially children, cannot be forced to receive religious instruction contrary to their personal beliefs. Government can restrict these rights if they negatively affect a democratic society.

ExpressionYou have the right to hold opinions and express your views individually or with others.

Assembly & AssociationEveryone has the right to assemble with other people in a peaceful way.

MovementYou have the right to freedom of movement to, from and within the Cayman Islands without interference by the Government.

MarriageConsenting unmarried men and unmarried women have a right to marry a person of the opposite sex and found a family.

PropertyYou have the right to peaceful enjoyment of your posses-sions.

Non DiscriminationYou have the right against different and unjustifiable treat-ment in relation to your constitutional rights as expressed in the Bill of Rights because of your sex, race, colour, language, religion, political or other opinion, national or social origin, association with a national minority, age, mental or physical disability, property, birth or other status.ChildrenEvery child has rights including the right to a name from birth, to be protected from exploitative labour practices, and protections when entering the justice system, just to name a few.

EnvironmentEveryone has the right to require Government to implement legislation and other measures to protect Cayman’s heritage, wildlife, land and sea biodiversity, especially to prevent pollution and ecological degradation, to promote conserva-tion and biodiversity, and to secure ecologically sustainable development and use of natural resources.

Lawful Administrative ActionAll individuals have the right to fair and lawful treatment in their dealings with government.

EducationEveryone has the right to access the educational system, and a right to effective education.

Public EmergenciesGovernment should be mindful of your rights sets out in this bill when dealing with public emergencies.Protection of Persons Detained Under Emergency LawsPersons who are detained in cases of public emergencies have rights under the Bill of Rights.

Many of these rights may be restricted by government on the grounds of defence, public safety, public morality and public health. However, protection from slavery and torture are absolute rights and cannot be restricted by the government.

The Draft 2009 Cayman Islands Constitution has received agreement by the United Kingdom Government and the Cayman Islands Constitutional Delegation. Part of this constitutional package is a Bill of Rights, Freedoms and Responsibilities.

The 1950 European Convention on Human Rights is the binding international agreement to which the United Kingdom has been a party to for a number of decades and which has been extended to its overseas territories like the Cayman Islands.

The Bill of Rights, Freedoms and Responsibilities is an acceptance into our local law of convention rights. It is also a way in which our convention rights become enforceable in the Cayman courts. The Bill of Rights aim to ensure that everyone’s rights, as expressed in the Constitution, are properly respected. This means that one individual’s rights will often have to be balanced against another’s. The wider interests of the community as a whole may also need to be taken into account.

The Bill of Rights will make it unlawful for government or any public authority to act contrary to the Bill of Rights and will allow for a case to be brought in a local court against the government, or authority that does so. The Bill of Rights will come into force three years after the Constitution comes into force. The provision concerning the right of separation of prisoners will not come into force until four years from the date the constitution comes into force. This is to accommodate the completion of capital expenditure projects that would enable government to honour this right.

Look out for our ConstitutionalExplanation Guide this Month!Get your copy of the final draft Constitution from all major supermarkets, public libraries and post offices and online at www.constitution.gov.ky

Understanding YourConstitutional Rights

Y URMake

THE RIGHTS SET OUT IN THE BILL OF RIGHTS, FREEDOMS AND RESPONSIBILITIES ARE:LIFEEvery person has a right to have their life protected by law.Torture & Inhuman TreatmentGovernment cannot engage or allow any one else to engage, at any time, in torture or inhuman or

degrading treatment, or punishment.Slavery & Forced/ Compulsory LabourYou have an absolute right not to be treated like a slave or forced to perform certain kinds of labour.Personal Liberty

Every person has a right to be free.Treatment of PrisonersEvery prisoner has a right to be treated with humanity and dignity.Fair Trial

Every person has a right to a fair trial which includes, presumption of innocence, adequate time and

facilities to prepare a defence, access to legal representation, the right to examine witnesses against

the accused, and the right to free assistance from an interpreter.No Punishment Before the LawGovernment cannot hold a person criminally liable for an action or omission when at that time, the

act or omission was not a criminal offence.

SolutionWe focused on generating clear

and concise messages, and then used a combination of media

– public meeting, newspapers, radio, television, and the internet

– to get the word out.

SuccessThe campaign engaged hearts and minds: Record attendance at all events; 60% turn out in a historic referendum; and a yes vote for the new Constitution.

2009 Draft ConstitutionEXPLANATORY GUIDE

I t ’s your t imeMAKE YOUR MARKExplanatory Guide-final_RESTYLED.indd 1

3/23/2009 12:57:46 PM

Cornelia is exceptionally helpful, intelligent, effi cient and supportive. She is one of the few persons who really seems to understand the immediacy of the modern media and the need to get information promptly.

Wendy Ledger, Cayman News Service.

ProjectRaise awareness, create visibility, drive participation and ensure the credibility of a new customer service award.

ChallengeGetting people excited

about a new merit programme and giving

it a fresh edge.

Work Samples

If she is the lead on a project, every aspect will be well thought out and clearly communicated and the end result of that project will be highly effective. One aspect of working with Cornelia that stands out is her ability to clearly identify the essential elements of complex communication challenges and to develop creative and effective strategies and tools for meeting those challenges. She is a highly creative person with boundless energy and a positive attitude.

Wes Emmanuel, Manager-Electronic Media, Cayman Islands Government

Ais for AP

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ABLE. Your custom

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ith someone whom they can approach for anything. Bis for BEING the BEST you can BE! C

is for CARING. When you care, it shows! Dis for DOING it right the first tim

e. Eis for setting the proper EXP

ECTATION

S. Customers sh

ould

know

who

, wha

t, whe

n, whe

re, an

d why.

Fis for

F.A.C.E.

- The

Governor’s FIVE-STAR AWARD FOR CUSTOMER EXCELLENCE. Gis fo

r GEN

TLE.

Alw

ays

hand

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kid

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for

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Custom

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Iis for continuous IMPROVEMENT. We are all works-in-progress…we can im

prov

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daily

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se of humour. K

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too much! L is for LISTENING to your customer’s needs and queries. Mis for MUST…you must always leave your custom

ers with a lasting im

pression. Nis for N

EVER saying N

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custo

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provi

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alter

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e. Ois for an OPPORTUNITY to seize the moment and make y

our c

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ppre

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LITE

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ase,

thank

you a

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sorry

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Qis for

QUALITY. Always remember, it is about the quality of service that you p

rovi

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cus

tom

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who

are

alw

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HT, even w

hen they’re wrong. S

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reet every customer with a smile; it is a universal message to let someone know they are welcome. Tis for TIM

ELINESS. Establish realistic tur

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that c

ustom

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ow what to expect. Uis for UNDERSTANDING. C

usto

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the more positive your outlook, the more favourable the results. X

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you w

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help a customer. Yis for WHY…

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ou hav

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zeal

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t, pa

ssio

n, enthusiasm…

it shows! If you practice these skills,and attitudes you’ll love your job and your cu

stomers

will

love

you too!

THE ABCs OF CUSTOMER SERVICE

SolutionWe created a

dynamic brand that ensured high visibility, plus we created low-tech, durable products

that allowed for easy participation from

the public.SuccessThe FACE award received 350 nominations in its fi rst year, and enjoys support from civil servants.

I have worked with her on a number of projects including a highly sensitive and confi dential one and found her skills outstanding. She quickly grasps concepts, thinks strategically and can produce strategies of excellent quality in a timely manner. Cornelia, in my experience, is a good team player who gets on well with her peers.

Peter Gough, Strategic Advisor to the Governor, Cayman Islands Government.

Work Samples

ProjectProducing a commemorative booklet on the history of education in the Cayman Islands as well as all other collateral for the day.

ChallengeResearching a historic document that spans two centuries while ensuring that all agencies give their input in a timely manner.

SuccessThis highly time-sensitive project was delivered on time despite the extreemly short notice.

What makes her stand out is her overall approach; going the extra mile is what she does as a matter of course. Her clients know she will listen carefully but they also accept her advisory role, respecting the fact that her professionalism will sometimes see her stating contrary perspectives.

Wosila Rochester, Government Information Services, Managing Editor (retired).

Work Experience2004 -Present:Communicationconsultant/informationofficerforGIS Marketing and Communications, CI Government.

2003 - 2004: Administrative director for Little Cayman Beach Resort, Cayman Islands

2000-2002: Dive instructor for Reef Divers II, Cayman Islands

1999-2003: Freelance writer for Beeld, South African daily newspaper, specializing in adventure sports and travel.

1996-1998: Staff reporter for Beeld, South African daily newspaper.

Qualifi cationsBachelor’s degree in Business Communications cum laude.

Certifiedtrainer/facilitatorforcontinuingeducationintheworkplace (FOI instructor).

Professionalcertificateinstrategiccommunicationmanagementfrom the US-based ITHACA College in partnership with the International Association of Business Communicators (IABC).

PanAmericanHealthOrganization(PAHO)certificationinstressmanagement in disasters as well as risk communication for disasters and disease outbreak.

Cornelia grasps the needs of her clients quickly, turning them into practical, innovative ideas. Having developed a solid reputation for delivering quality products, she is consistently sought for her insight and direction on strategies and campaigns by her peers. She is a blessing to anyone who works with her.

Charles Gilman, Government Information Services, Graphic Design Manager

Key skills• Developingcommunicationstrategies;

• Ensuringcost-effectiveandtimely deliveryofcommunicationstrategies;

• Developingandexecutingpublic information, education and awareness campaignsforgovernmentagencies;

• Advisinggovernmentofficialsonpressrelations andsensitivepublicinformationissues;

• Facilitatingproductivemediarelations;

• Arrangingpressconferences,presentations, exhibitionsandotherevents;

• Writingpressreleases,speeches,textfor brochures and other publications to enhance communicationstrategies;

• Photography;

• Assistingandcoordinatingthe development of graphic, web, audioandvideomaterial;and

• Developingandexecutingcrisis communication plans.

Contact details:Tel: 925-8272

Email:cornelia.olivier@gov.ky

CorneliaOlivier