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    A u t h o r i ze d Pr o v i d e r

    Re s o ur c e K i t

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    Table of ContentsWELCOME...................................................................................................................................... 1 P URPOSE OF THE RESOURCE KIT ....................................................................................................... 1

    WHERE TO GET ASSISTANCE..................................................................................................... 2

    BROWARD COUNTY AND GREATER MIAMI& THE KEYS CHAPTERS ..... ERROR ! BOOKMARK NOT DEFINED . NATIONAL HEADQUARTERS ................................................................................................................ 2 BEING PART OF THE RED CROSS.............................................................................................. 3 THE INTERNATIONAL RED CROSS AND RED CRESCENT MOVEMENT ...................................................... 3 AMERICAN RED CROSS ...................................................................................................................... 4 THE ROLE OF THE RED CROSS AUTHORIZED PROVIDER..................................................... 5 RED CROSS RESPONSIBILITIES TO THE AUTHORIZED P ROVIDER ........................................................... 5 AUTHORIZED P ROVIDERS RESPONSIBILITIES ....................................................................................... 6 INSTRUCTOR S UPPORT ...................................................................................................................... 6 WHO INSTRUCTORS CAN TEACH FOR ............................................................................................... 10

    PROGRAM SUPPORT ................................................................................................................. 11 COURSE P LANNING.......................................................................................................................... 11 REPORTING COURSE ACTIVITY......................................................................................................... 11 COURSE RECORDS .......................................................................................................................... 11 COURSE COMPLETION CERTIFICATES ............................................................................................... 12 SUPPLIES AND EQUIPMENT...................................................................................................... 13 BOOKS AND MATERIALS ................................................................................................................... 13 EQUIPMENT ..................................................................................................................................... 13 PROMOTING RED CROSS COURSES....................................................................................... 14 USE OF THE NAME AND S YMBOL OF THE AMERICAN RED CROSS ........................................................ 14

    POLICIES AND PROCEDURES................................................................................................... 16 RISK AND INSURANCE ISSUES WITH AUTHORIZED P ROVIDERS AND INSTRUCTORS ............................... 16 INSTRUCTORS AND INSURANCE COVERAGE ....................................................................................... 16 COPYRIGHT P ERMISSION REQUESTS ................................................................................................ 16 AMERICANS WITH DISABILITIES ACT .................................................................................................. 17 GOOD S AMARITAN LAWS .................................................................................................................. 18 DISCLOSURE P OLICY........................................................................................................................ 18 CRIMINAL RECORD CHECK GUIDELINES ............................................................................................ 18 APPENDICES ............................................................................................................................... 19 APPENDIX ALOCAL CHAPTER P ROCEDURES .................................................................................. 20 APPENDIX BAUTHORIZED P ROVIDER AGREEMENT AMENDMENT ...................................................... 22 APPENDIX CMATERIALS TO AID P ROMOTING RED CROSS COURSES ............................................... 24 APPENDIX DS AMPLE COURSE RECORD FORMS AND COURSE CODES ............................................. 28 APPENDIX EC OURSE CATALOG ..................................................................................................... 29

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    WELCOMEThank you for choosing to be an authorized provider for the American Red Cross. Byentering into this relationship with the American Red Cross, your organization hasbecome not only an important part of the American Red Cross Preparedness and Healthand Safety Services training team, but also it has become part of a long tradition of

    providing quality education that saves lives in communities throughout the United Statesdating back to 1909.

    As we work together there are some mutual commitments that serve as the basis for theobligations of the American Red Cross and your organizationthe authorized provider.Our mutual commitments are To establish a relationship based on mutual respect and trust. To provide the American people with responsive, accessible, affordable and high-

    quality health and safety services, education and training in a professional manner. To sustain and expand the mission of the American Red Cross. To help people lead safer, healthier lives.

    The American Red Cross is committed to helping authorized providers offer the highestquality training possible. If you have any questions, please be sure to contact us. Thefollowing pages list contacts at the American Red Cross as well as other sources ofinformation. Your local Red Cross chapter is the best place to go for information, andyou should contact the chapter first. Information on contacting Preparedness and Healthand Safety Services at the American Red Cross national headquarters is also provided.

    Purpose of the Resource KitThis American Red Cross Authorized Provider Resource Kit provides your organizationwith the basic information it needs to serve as an American Red Cross authorizedprovider. This includes:

    Where to get assistance at the local and national levels General Red Cross information Red Cross responsibilities to the authorized provider Authorized provider responsibilities How best to support your instructors How to properly support the program How to get books, materials and equipment for conducting training Red Cross policies and procedures that affect the authorized provider Support materials that authorized providers can use to promote Red Cross programs

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    BEING PART OF THE RED CROSSThe International Red Cross and Red Crescent MovementThe International Red Cross Movement is the largest humanitarian, volunteerorganization in the world, with more than 175 member countries, of which the UnitedStates is one. Muslim countries prefer to use the Red Crescent symbol. And in June2006 Magan David Adom and the Palestine Red Crescent Society were unanimouslyapproved membership in the Federation. The goal of the movement is to prevent andalleviate human pain and suffering. Seven Fundamental Principles guide the direction forthe movement, and all Red Cross and Red Crescent societies must adhere to them.These principles apply to you as an authorized provider (see the italicized paragraphbelow each principle to see how).

    Humanity

    The International Red Cross and Red Crescent Movement, born of a desire to bringassistance without discrimination to the wounded on the battlefield, endeavors, in itsinternational and national capacity, to prevent and alleviate human suffering wherever it

    may be found. Its purpose is to protect life and health and to ensure respect for thehuman being. It promotes mutual understanding, friendship, cooperation and lastingpeace amongst all peoples.

    Authorized providers serve their course participants. They help protect their course participants lives and health by teaching them how to prevent, prepare for and respond to emergencies.

    Impartiality

    It makes no discrimination as to nationality, race, religious beliefs, class or politicalopinions. It endeavors to relieve the suffering of individuals, being guided solely by theirneeds, and to give priority to the most urgent cases of distress.

    Authorized providers do not discriminate among course participants for any reason.They help students solely in accordance with each students needs regardless of nationality, race, religious beliefs, disability, gender, class or political positions.

    Neutrality

    In order to continue to enjoy the confidence of all, the Movement may not take sides inhostilities or engage at any time in controversies of a political, racial, religious orideological nature.

    Authorized providers take the initiative, but never sides. They never play favorites.

    Independence

    The Movement is independent. The national societies, while auxiliaries in thehumanitarian services of their governments and subject to the laws of their respectivecountries, must always maintain their autonomy so that they may be able at all times toact in accordance with the principles of the Movement.

    Authorized providers respond to the needs of course participants. Authorized providers are independent. Even though they must abide by the rules of the sponsoring organization, authorized providers retain their independence and place the needs of course participants above all else.

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    Voluntary Service

    It is a voluntary relief movement not prompted in any manner by desire for gain.

    Authorized providers never work solely for personal gain. They offer help voluntarily

    whenever possible, where men and women of action are required.Unity

    There can be only one Red Cross or Red Crescent society in any one country. It mustbe open to all. It must carry on its humanitarian work throughout its territory.

    Authorized providers have many talents, but a single idea to serve the needs of course participants.

    Universality

    The International Red Cross and Red Crescent Movement, in which all societies haveequal status and share equal responsibilities and duties in helping each other, is

    worldwide.Authorized providers respect everyone, and their work has no bounds. They recognize everyone is equal and that they share special responsibilities and duties in helping their customers, colleagues and employees.

    American Red CrossThe American Red Cross , founded in 1881 by Clara Barton, is a part of the InternationalRed Cross and Red Crescent Movement.

    The Mission of the American Red Cross:The American Red Cross, a humanitarian organization led by volunteers and guided

    by its Congressional Charter and the Fundamental Principles of the International Red Cross Movement, will provide relief to victims of disasters and help people prevent,prepare for and respond to emergencies.

    To support the mission of the American Red Cross, nearly 1.3 million employees andvolunteers serve throughout the United States and its territories, and on militaryinstallations around the world. Supported by the resources of a national organization,they form the largest volunteer service and educational force in the nation. They helppeople prevent, prepare for and cope with emergencies, whether those emergenciesinvolve blood, disaster, social services, or health and safety. The following services areprovided by the American Red Cross:

    Preparedness and Health and Safety ServicesArmed Forces Emergency ServicesBiomedical ServicesDisaster ServicesInternational Services

    More details on specific Red Cross programs can be found on the Red Cross Web siteat www.redcross.org .

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    THE ROLE OF THE RED CROSS AUTHORIZED PROVIDERAuthorized providers have a long history of working with the Red Cross to providetraining and information in first aid and CPR, swimming and water safety, andcaregiving. Authorized providers are collaborators with the Red Cross in providingquality Health and Safety Services training in local communities. Whether providingtraining for their own employees, volunteers, clients or members of the community,authorized providers have an obligation to provide the highest quality training possible.

    As an authorized provider you have agreed, through the Authorized Provider Agreement ,to provide American Red Cross instructional programs in accordance with the standardsand objectives of the program you desire to offer. The Authorized Provider Agreement provides an outline of the mutual expectations, rights and responsibilities of both the RedCross chapter and the authorized provider. Following the guidelines in this documentensures the integrity of American Red Cross programs and protects all partiesinvolvedthe authorized provider, the Red Cross and the instructor. The agreementalso outlines in writing how you will do business with the Red Cross.

    Red Cross Responsibilities to the Authorized ProviderTo assist you in offering quality training, the Red Cross is committed to providing thefollowing responsibilities to authorized providers:

    Designate an individual to serve as your primary contact Provide the finest programs based on research and input from our customers Properly train your instructors Ensure the quality of the program through ongoing evaluations and program

    development Provide open communications with you Provide information that you need to offer quality training as well as meet your

    training responsibilities Provide services to you at a fair price, based on value Provide American Red Cross course completion certificates in a timely manner Maintain your instructors records Reauthorize your instructors who meet the criteria Maintain course records for five years Develop course curriculum and materials Provide timely updates and information to instructors Adhere to the terms of the Authorized Provider Agreement

    Provide technical assistance to instructors Provide a quality assurance program Give permission to use the Red Cross name and emblem in promotion of Red Cross

    instructional programs (in strict accordance with Red Cross policies and procedures) Provide flyers, brochures, posters and other course promotional materials

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    Authorized Providers ResponsibilitiesAs an Authorized Provider, you also have responsibilities that are outlined in detail in theAuthorized Provider Agreement . The following are the basic responsibilities of theAuthorized Provider:

    Designate an individual to be the primary contact to the Red Cross Identify only individuals who are qualified to be instructor candidates Submit properly completed records and reports in the designated time frames Keep the Red Cross informed of changes in an instructors status Support instructors adherence to Red Cross policies and procedures Respect the copyrighted materials, name and emblem of the American Red Cross Assist the Red Cross in resolving issues that may arise with instructors Maintain a safe environment suitable for the delivery of the programs Maintain open communications with the Red Cross Adhere to the terms of the Authorized Provider Agreement Inform course participants that the training is an American Red Cross course; the

    instructor should show visual Red Cross identification during the training

    Instructor SupportSuccessful training depends largely on the quality of the instructor. Both the AmericanRed Cross and you have an obligation to support your instructor(s) in providing the besttraining possible.

    In accordance with the Authorized Provider Agreement , the Red Cross will provide thefollowing support to your instructors:

    Provide effective, quality instructor training

    Provide effective evaluation Provide information on updates and program revisions Make available opportunities to volunteer for the American Red Cross Provide opportunities for professional skill development by offering periodic

    instructor upgrades, instructor in-services, additional instructor specialty coursesand co-teaching opportunities

    Make available the proper materials and equipment needed to conduct training

    The authorized provider also does the following to support an instructor:

    Make an instructor available to the Red Cross for training, retraining and otherprofessional development-related activities

    Supply American Red Cross print or audiovisual materials for support of thecourses

    Encourage an instructor to volunteer for the American Red Cross Work with the Red Cross to ensure that quality instruction takes place at its

    facility Ensure that the appropriate, qualified individuals are selected to be trained as

    Red Cross instructors

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    Certification and AuthorizationCertification occurs when an instructor candidate successfully completes the instructorspecialty course and is issued an Instructor Certificate signed by the instructor candidateand the instructor trainer. The candidates signature on the Instructor Certificateindicates his or her willingness to conduct courses according to the requirements and

    procedures established by the American Red Cross. The certification of an instructorindicates that all requirements have been met on the date that the instructor candidatecompletes the instructor specialty course.

    After successful completion of an instructor course, the new instructor must beauthorized by a chapter to teach the applicable courses within its jurisdiction. Before aninstructor can teach, the new instructor and a chapter official must sign the Instructor Agreement. Certified instructors may not teach until they have received authorizationfrom a chapter. To obtain authorization to teach, the instructor should contact thechapter directly to arrange for authorization.

    The chapter that initially authorizes an instructor to teach is the instructors unit of

    authorization (home chapter). The instructors unit of authorization is responsible forproviding the instructor with information on chapter-specific policies and procedures andis responsible for reauthorization of the instructor. If an instructor wants to teach inanother chapters jurisdiction, he or she must notify that chapter prior to any teachingand obtain extended authorization from that chapter. If an instructor teaches in another

    jurisdiction, it is his or her responsibility to provide copies of the Course Record to his orher unit of authorization.

    Supporting Instructor DevelopmentAs a collaborator with the American Red Cross, your organization can help identifypotential instructor candidates. The benefits to you include the ability to encourageinstructor development and the opportunity to strengthen your ability to offer training toyour constituencies. The benefits to the American Red Cross include expansion oftraining options for our customers and increased availability of training in the community.

    Selecting the Right Instructor CandidateTo ensure the quality of American Red Cross Health and Safety Services trainingprograms, it is important to select the appropriate person to enter the instructor course.Here are some characteristics to consider:

    An excellent communicator and educator

    Knowledgeable about the subject taught Positive and enthusiastic attitude Patient and flexible Professional demeanor Committed to teaching

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    Supporting Instructor Trainer DevelopmentTo maintain its reputation of providing the highest quality health and safety trainingavailable, the American Red Cross relies on identifying potential candidates to becomeinstructor trainers. An instructor trainer candidate (ITC) is an experienced Red Cross

    instructor who has entered into training to become an instructor trainer (IT). Instructortrainers are authorized by the local Red Cross chapter to conduct instructor courses andtrain new instructors. If your organization has a need to train instructors, you may wantto inquire with the local chapter about developing an instructor trainer for yourorganization.

    The process to train instructor trainer candidates has been designed to be flexibleenough to take into consideration the knowledge and experience a candidate possessesupon acceptance into the program. Training time may vary based on a candidatesknowledge and experience and the course(s) a candidate may wish to teach. Thetraining ensures that an instructor trainer will serve as an effective representative of theAmerican Red Cross and will abide by the standards, policies and procedures of the

    organization. Candidates completing this process are then able to train individuals asinstructors and help increase the reach of American Red Cross health and safetytraining programs.

    Supporting the Local ChapterInstructors and instructor trainers are precious resources, and the American Red Crossdepends on these individuals to meet the demand for training in the community. Thereare several ways in which your organization can help support local chapters in theirefforts to meet that demand. Instructors and instructor trainers should work with their unitof authorization (home chapter) to determine how to address training needs.

    Quality AssuranceQuality assurance in American Red Cross Health and Safety Services programs is theresponsibility of all parties: the American Red Cross, the authorized provider and theinstructor. The Red Cross is the leader in quality health and safety training, and itmaintains that status by authorizing instructors who adhere to the training standards andcontinually strive to provide exceptional training and service to the community.

    You can help to maintain this high quality by using the following strategies:

    Choose the right individuals to become instructors Support instructors compliance with Red Cross policies and procedures by making

    sure they have the proper equipment, space and time to conduct the training Make instructors available for additional training as necessary Review, take action and monitor the information received from the course evaluation

    forms (course evaluation forms for students are available in the instructor manual forthe applicable course) or online at www.redcross.org/instructorscorner

    Observe instructors when they teach Encourage instructors to co-teach with other Red Cross trained instructors

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    The Red Cross will also support you with its quality assurance efforts. In addition, theRed Cross takes steps to ensure its training standards are maintained. These include:

    Providing high quality instructor training Establishing and explaining all national and local policies, regulations and

    procedures that relate to the instructors responsibilities including the Instructor Agreement

    Making co-teaching opportunities available to instructors Monitoring of Course Record forms and other reporting forms for potential problems Evaluating courses randomly by either surveying or observing the teaching of

    instructors Providing technical support to instructors

    If a Problem OccursEven with the best planning and proactive quality assurance programs, problems mayoccur. When this happens, the Red Cross will work closely with the authorized providerto immediately deal with the situation.

    If a problem is minor, the Red Cross will try to deal directly with the instructor to resolvethe issue. Most situations can be handled effectively with simple counseling.

    Occasionally issues arise that may need further intervention. When this occurs the RedCross will keep you informed of steps that are being taken by the Red Cross and willsolicit your help in solving the problem. The basic steps for dealing with larger issuesare:

    1. Identifying the problem2. Counseling the instructor3. Providing remediation, if needed, such as co-teaching, teaching under observation or

    retraining4. Monitoring the instructor5. Continuing counseling, remediation and monitoring as necessary

    In severe cases, the American Red Cross has the right to suspend an instructorsauthorization. When this occurs, the instructor can not teach Red Cross courses until theproblem is resolved. When a resolution can not be attained, the Red Cross may have norecourse but to withdraw the instructors authorization. The Red Cross has an extensiveand thorough process for withdrawal of authorization and does not do this lightly.

    In situations where the Red Cross has identified that courses are not taught according tostandards and that the participants must be retrained, the authorized provider is

    responsible for all costs associated with any retraining. (See Authorized Provider Agreement) . The Red Cross will notify the participants advising them of availableretraining.

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    Who Instructors Can Teach ForUnder the terms of the Authorized Provider Agreement , the instructor, as an employeeor volunteer for the authorized provider, may provide training using Red Cross coursesto the authorized providers employees, members and/or customers.

    At times, instructors may be asked to conduct Red Cross training by organizations orindividuals that are not directly affiliated with the authorized provider. When this occurs,the other organization may wish to become an authorized provider. The otherorganization may also wish to have the local Red Cross chapter provide full servicetraining directly. In either case, the other organization should contact the Red Cross tomake arrangements for training. The instructor may then have the opportunity to teachthe course for the other organization or for the local chapter.

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    PROGRAM SUPPORT

    Course PlanningSince you are a valued customer of the American Red Cross, we want to ensure that the

    training you conduct is fully supported at the local level. It is our responsibility to makeequipment and supplies available for those courses when you need them. To that end,course planning is critical. While we will do our best to ensure that an adequateinventory of materials are available at all times, your assistance in notifying us well inadvance of the courses you plan to teach is important for planning purposes as well. Asa general rule, authorized providers should notify the Red Cross of course dates andtimes prior to the scheduled start of the course as indicated on the Authorized Provider Agreement . This process will help your organization by ensuring

    Course materials and equipment are available. Promotional materials and marketing support are available to you. The Red Cross can assist with any other course planning necessary to ensure the

    quality of your training programs.

    Reporting Course ActivityCollection of information on course activity benefits both your organization and the RedCross by

    Providing records on students trained, which can also be used by your organizationto verify training.

    Providing statistics that help in program evaluation. Allowing the Red Cross and you to identify trends for possible areas of improvement. Assisting in monitoring for quality assurance. Helping to ensure all areas of the community are reached with Red Cross programs. Tracking instructor activity for reauthorization and recognition purposes.

    Course RecordsThe Course Record (6418R) and Course Record Addendum (6418AR) are the primarymeans of communicating course activity. These forms are the official record of trainingand must be properly filled out.

    For selected Red Cross courses, program-specific course records are also available foryour use. You may choose to use these forms in place of the Course Record andCourse Record Addendum , but only for the indicated courses. These forms include thefollowing:

    Water Safety Instructor Activity Report (used for the following programs: Parent andChild Aquatics, Longfellows WHALE Tales, GuardStart, and Levels 1-6 of the Learn-to-Swim Program)

    Lifeguard Training Course Record (used for the following programs: Lifeguarding,Waterfront Lifeguarding, Waterpark Lifeguarding, Shallow Water Attendant,Lifeguard Management, and optional Oxygen Administration and Preventing DiseaseTransmission courses)

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    Youth Activity Report (used for the following programs: Longfellows WHALE Tales,Basic Aid Training, First Aid for Children Today, GuardStart and ACT Smart)

    HIV/AIDS Prevention Education Activity Report (used for HIV/AIDS Educationcourses and sessions)

    Your organization is responsible for ensuring that your instructors submit the Course Record and Course Record Addendum or the appropriate Instructor Activity Report tothe Red Cross within 10 working days of the completion of each class. These forms canbe submitted to the Red Cross via mail, fax or e-mail. Examples of these forms for theprogram taught by your organization are in Appendix D.

    Note: Effective July 1, 2006, instructors are no longer required to enter course codes onthe course records. Instructors are still responsible for entering the correct course title.

    For electronic Microsoft Word versions of the Course Rec ord and Course Record Addendum as well as the program-specific forms listed above, please visit theInstructors Corner at www.redcross.org/instructorscorner .

    Course Completion CertificatesMost Red Cross training programs have course completion certificates that are awardedto participants who successfully complete the training. Individuals successfullycompleting Red Cross training deserve to be recognized by receiving a Red Crosscourse completion certificate. If Red Cross training is conducted, and a Course Record or Instructor Activity Report is completed, course completion certificates are to be issuedto participants who successfully complete the course.

    There are a number of different options for obtaining certificates depending on theprogram and the service levels agreed upon in the Authorized Provider Agreement . SeeAppendix A for the procedures for obtaining completion certificates.

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    SUPPLIES AND EQUIPMENT

    Many Red Cross training programs require some type of manual, specialized trainingequipment and DVDs. The instructors manual outlines the specific text and equipmentneeds for each course. Maintaining the equipment ratios outlined in the instructorsmanual allows instructors to stay within the timelines for the training, as well as givescourse participants the time they need to properly practice and learn skills. Most of thematerials needed to conduct Red Cross training are available directly from the RedCross.

    Books and MaterialsTeaching materials such as participant books, instructor manuals and DVDs areavailable for purchase from the Red Cross. DVDs may also be available to rent or topurchase. To order books and materials, please see Appendix A.

    EquipmentEquipment used in Red Cross training must be maintained in good working order toensure participant safety and effective teaching. Equipment that is not in good workingorder or is dirty detracts from the participants willingness to learn and practiceeffectively. All equipment used in Red Cross training should be maintained according tomanufacturer guidelines. Equipment such as CPR manikins should be cleaned aftereach use according to the manufacturer guidelines and properly cleaned between eachparticipant. More detail on manikin decontamination, including Centers for DiseaseControl and Prevention (CDC) guidelines, is available in instructor manuals for coursesthat teach CPR.

    When using equipment in training, you should ensure that instructors take all the

    necessary safety precautions.

    Equipment RentalAppendix A includes a list of equipment that is available for rent from the American RedCross. Please refer to the Authorized Provider Agreement for rental fees.

    All equipment should be returned in good working order and in the condition in which itwas received. If there is a problem with the equipment, please notify your contact withthe local Red Cross chapter.

    Equipment Purchase

    Some equipment and supplies such as manikins, AED trainers and accessories may beavailable for purchase through the local chapter. See Appendix A for a list of equipmentavailable for purchase.

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    PROMOTING RED CROSS COURSES

    In order to help you reach more individuals with critical lifesaving skills, marketingsupport for you is provided through the national level of the American Red Cross. Inaddition to incorporating the availability of training from authorized providers in a numberof national advertising efforts, specific tools have been developed to help you reachmore customers on a day-to-day basis: Signage which can be displayed at your training facility including a plaque, a window

    decal, posters and a banner for aquatic facilitiesthese identify you as an AmericanRed Cross authorized provider so that your customers and employees will know thatthey are receiving the best training available for their investment

    Nationally-produced collateral materials to assist you in explaining the benefits ofRed Cross training to your customers and employees The information provided in Appendix C will assist you in promoting Red Cross

    courses in your communityitems such as brochures can be ordered from the

    Red Cross to assist you in promoting Red Cross training

    Use of the Name and Symbol of the American Red CrossThe American Red Cross has established graphic standards and guidelines for the useof the name and emblem. Authorized providers may use the name and emblem whenpromoting and advertising American Red Cross courses, provided that authorizedproviders use one of the following statements in conjunction with use of the Red Crossname and/or emblem and receive prior written approval from their local chapter:

    Proud Provider of American Red Cross Health and Safety Training

    Proud Provider of American Red Cross Aquatics Training Proud Provider of American Red Cross First Aid and CPR Training Proud Provider of American Red Cross HIV/AIDS Prevention Education Training Proud Provider of American Red Cross Caregiving Training

    The Red Cross has items available that authorized providers may use to promote theiraffiliation with the Red Cross. These items can be ordered through the Red Cross:

    Proud Provider plaque Proud Provider window decal Aquatics Banner

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    The following pertain to the use of the Red Cross name and emblem by authorizedproviders:

    Authorized providers may only use the name and emblem in brochures and flyersand promotional material as provided on the computer files provided by the RedCross. If printing in color, the red cross must appear on a white background.

    The Red Cross can provide authorized providers with promotional materials thathave space to add the organizations name, address and phone number.

    Authorized providers can state on business cards and letterhead that they areauthorized providers by using one of the statements set forth above. However, theRed Cross emblem cannot be used on such items.

    The Red Cross name and emblem cannot appear in close proximity to other logos.As a general guide, white space equal to at least one arm of the cross must be left allthe way around the signature.

    Any use of the Red Cross name or emblem other than as specified above is

    prohibited. Improper use of the Red Cross name and emblem may result inimmediate withdrawal of permission to use the Red Cross name and emblem and/orcancellation of the Authorized Provider Agreement .

    If the Authorized Provider Agreement expires or is cancelled by either party, theauthorized provider must immediately stop using the Red Cross name and emblem.

    Please refer to http://www.redcross.org/logos/sig.html for downloadable Red Cross logosand standards for use.

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    POLICIES AND PROCEDURES

    Risk and Insurance Issues with Authorized Providers and Instructors

    Risk Management in CoursesYour organization can reduce risk of injury and illness in Red Cross courses by ensuringthat instructors adhere to the safety guidelines provided by the Red Cross in theinstructors manual. For additional guidance, contact your Red Cross chapter.

    Authorized Providers and Insurance CoverageBy name authorized providers are entities (or persons) who are authorized by the RedCross to offer Red Cross courses (through the signing of the Authorized Provider Agreement ). The coverages of the Red Cross corporate insurance plan are not extendedto authorized providers and their third-party instructors because the courses that theirinstructors teach are not under the direct supervision and control of the Red Cross.Claims that arise from an authorized provider-offered Red Cross course are theresponsibility of the authorized provider.

    The Red Cross strongly recommends that authorized providers consult with their owninsurance professional to ensure they have sufficient coverage.

    Instructors and Insurance CoverageRed Cross-trained instructors who work for or who are authorized providers must besure they (or their employers) have adequate insurance to protect them while teachingRed Cross courses under an Authorized Provider Agreement . Such coverages include,but are not limited to, general liability, auto liability and workers compensationinsurance, in accordance with state and local law.

    Copyright Permission Requests

    General InformationAmerican Red Cross materials are copyrighted both to preserve their integrity and toprotect them against exploitation by others. Authorized providers are not authorized toduplicate any American Red Cross materials that are copyrighted. Under clearly definedcriteria, Red Cross national headquarters may grant permission to use text,photographs, illustrations and audiovisual material from the American Red Cross.Authorized providers wanting to reproduce copyrighted American Red Cross Health andSafety Services materials must obtain written permission from Red Cross nationalheadquarters.

    Authorized providers have presupposed permission to duplicate certain portions ofAmerican Red Cross instructor manuals and instructor trainer guides for use in RedCross courses. These sections are usually part of the appendices and include PretestResults Forms; Tests A and B; Test Bank Questions; Answer Sheets; ParticipantProgress Logs; Instructor/Instructor Trainer Self-Assessment and Development Forms;Course Evaluation Forms; Video Calibration Charts; Transparency Masters; Practice

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    Teaching Assignments; Instructor Candidate Worksheets; Practice Teaching EvaluationForms; and Competency Checklists. Other items to be duplicated by Red Crosschapters for course use will be identified at the time of release.

    Note: All requests from authorized providers for the use of American Red Cross Healthand Safety Services copyrighted materials must be sent through the local Red Crosschapter to Preparedness and Health and Safety Services at American Red Crossnational headquarters. The request must be in writing.

    Translations into Other LanguagesThe translation of American Red Cross copyrighted materials into another languagealways requires prior written approval from Red Cross national headquarters. Certainother requirements may also apply.

    All copyright requests must be channeled through the local Red Cross chapter.

    Americans with Disabilities ActEffective January 26, 1992, the Americans with Disabilities Act (ADA) bars discriminationagainst persons with disabilities in places of public accommodation. Title III of the lawbars private entities (schools, banks, restaurants, social service agencies, offices, retailsales establishments, etc.) from discriminating against individuals with disabilities in theprovision of their goods and services. Individuals with qualifying physical or mentaldisabilities may not be denied full and equal enjoyment of or participation in the goods,services, facilities, advantages or accommodations offered to the public. A place ofpublic accommodation may not discriminate against its patrons, clients, invitees orguests on the basis of real or perceived qualifying disabilities.

    It is the responsibility of the authorized provider to ensure compliance with the ADA forcourses that they conduct.

    General recommendations Allow access to anyone seeking admission to a course (provided prerequisites are

    satisfied) regardless of real or perceived inability to participate in or pass the course. Tell participants in every course to participate within the limits of their ability and

    learn as much as they can. For some people, certification may not be important. Forthose individuals, focus on helping them to learn as much as possible.

    If there is a request for accommodation, discuss possible solutions with the individualor his or her guardian, and if the individual prefers and provides permission, a

    medical provider. Authorized providers may not need to provide the accommodationpreferred by the individual as long as the accommodation offered is reasonable (i.e.,building a permanent ramp into a pool versus using a swing-arm harness).

    Certify each participant who can meet course skill and knowledge testing objectives. Use available resources to assist people with special needs.

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    Good Samaritan LawsMany states have passed Good Samaritan laws or acts that give legal protection to layrescuers who act in good faith with no expectation of remuneration and are not guilty ofgross negligence or willful misconduct. The type of rescuer covered and the scope ofprotection vary from state to state. All Preparedness and Health and Safety Services

    staff and volunteers should know the laws governing their state. The legal theory ofinformed consent requires that rescuers ask permission before helping a consciousvictim. Legally, a victim must give consent to an offer of help before a rescuer can beginto help. Good Samaritan laws assume that a person who is unconscious, badly injuredor too ill to respond would give consent and therefore offer protection to the rescuer.Rescuers should also get consent from a parent or guardian of a victim who is a minor orwho is mentally or emotionally disabled. If a parent or guardian is not available, rescuersacting in good faith may give first aid without consent.

    The American Red Cross is not in a position to render interpretations of the validity orscope of the various Good Samaritan laws. Copies of state laws can generally beobtained from the states attorney generals office.

    Disclosure PolicyEach authorized provider should be prepared to deal with situations in which informationconcerning sexual and/or physical abuse or neglect is disclosed to Red Crossinstructors/instructor trainers. Authorized providers have the responsibility to Establish a reporting policy consistent with state reporting laws that will ensure

    expediency in obtaining help for the person while maintaining confidentiality. Inform instructors/instructor trainers of the reporting policy to follow should situations

    of disclosure occur.

    Criminal Record Check GuidelinesBecause third-party instructors teaching for authorized providers are employees orvolunteers of that organization, it is up to that organization to conduct criminal recordchecks that might be required by law for their employees or volunteers. However, if athird-party instructor wishes to volunteer to teach courses for the Red Cross or wishes tobecome a paid employee for the Red Cross, the Red Cross chapter will conduct theappropriate checks outlined in its standard guidelines.

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    APPENDICES

    Appendix A Local Chapter Procedures Obtaining Course Completion Certificates Ordering Books and Materials Rental Equipment Equipment Available for Purchase

    Appendix B Authorized Provider Agreement Change Request FormAppendix C Materials to Aid Promoting Red Cross CoursesAppendix D Sample Course Record Forms and Course CodesAppendix E Course Catalog

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    APPENDIX ALOCAL CHAPTER PROCEDURES

    Obtaining Course Completion CertificatesAuthorized Provider Express Service:

    The Authorized Provider Express Service is the easiest way to receive certificates. If your course record is

    received via mail, fax or email prior to 2pm on a normal business day, your course record will be processed thesame business day at most locations. 1 If your course record is received later than 2pm, it will be processedthe next business day.

    If you deliver your course record in person to the Broward County Chapter location or the Greater Miami & TheKeys headquarters, you will receive certificates prior to leaving if:

    Your account is current You submit a complete course record Payment is provided at the time of service Instructor of record has a valid instructor authorization

    Authorized Provider Agreement and Annual Authorized Provider Fee are up to dateIf any of the above requirements are not met, the American Red Cross, Broward County and Greater Miami &The Keys Chapters will not be able to render services until the above requirements are met.

    Authorized Provider Premium Service:

    To receive certificates via the Authorized Provider Premium Service, please submit completed course recordsto the nearest American Red Cross location or email your course records to [email protected] [email protected] . Once your course record is received by our office, your course record will beprocessed and certificates delivered within 10 business days of receipt. An invoice for your course certificateswill be mailed if the total is more than $250. If it is less than $250, payment must be tendered at the time of

    service.Same-day service is not available for this option. Authorized Provider Premium customers must meet thefollowing requirements when course records are submitted in order to receive prompt service:

    Your account is current You submit a complete course record Instructor of record has a valid instructor authorization Authorized Provider Agreement and Annual Authorized Provider Fee are up to date

    Ordering Information for Books and MaterialsTo order equipment, materials and supplies, please use the attached equipment and materials request form.Fax the form to the nearest American Red Cross location at least 10 business days prior to pickup . If yousubmit an order with fewer than 10 business days, your order may be subject to express shipping & handlingcharges.

    By providing the American Red Cross with 10 business days to prepare your order, we can ensure your orderis secured.

    1 Same-day service may not be available at the following locations: South Dade Branch, Upper Keys Branch and Lower Keys Branch.Please contact your branch office for operating hours or to schedule a time to submit your course records.

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    Equipment and Materials Request FormFax requests to the location in which youll be picking up your requested materials and equipment:Broward 954-797-1861 or Miami 954-797-1861 or Homestead 954-797-1861 or Lower Keys 305-296-9338

    Authorized Provider Client: ______ ___________________________________________________________________

    Name of AP Representative: ________________________________ _____ Phone #: __________________________

    Date of Request: ______________ Pick-Up Date: ______________ Expected Date of Return: ____________

    Items will be picked up at: Broward Miami Homestead Lower Keys

    Stock # Item Description Purchase Rental Quantity Total Cost656692 NEW! First Aid Skills Card $7.25656642 NEW! First Aid Skills Card Spanish $7.25656691 NEW! Adult CPR/AED Skills Card $7.25656641 NEW! Adult CPR/AED Skills Card Spanish $7.25656695 NEW! Infant and Child CPR Skills Card $7.25656645 NEW! Infant and Child CPR Skills Card Spanish $7.25

    656694 NEW! First Aid/CPR/AED for the Workplace ParticipantsWorkbook $2.50

    656643 NEW! First Aid/CPR/AED for the Workplace ParticipantsWorkbook Spanish $2.50

    655107 Bloodborne Pathogens Book $2.00

    652145 NEW! First Aid/CPR/AED for Schools and the CommunityParticipants Manual $16.00

    652162 NEW! CPR/AED for the PR Participant Book $12.00655731 NEW! Lifeguard Training (r. 06) Participant Book $35.00A1174 FIT Participants Manual $10.00651311 Water Safety Instructor Candidate Kit $50.00655614 Babysitters Training Handbook $10.001100 CPR Training Kits (shield & gloves) $1.001200 First Aid Training Kits (bandaging materials, no shield) $2.005000 Pocket Mask (hard case) $13.50

    5000S Pocket Mask (soft case) $13.5015 02 01 Box of face shields (50 per box) $20.00APCP-E Express Service - Program Admin Fee for Land-Based APs $6.00 APCP Premium - Program Administration Fee for Land-Based APs $10.00 APAQ-E Express Service - Program Admin Fee for Aquatic APs $6.00 APAQ Premium - Program Administration Fee for Aquatic APs $10.00 656690 NEW! First Aid/CPR/AED for the Workplace DVD $175.00 $10.00/day652160 NEW! CPR/PR DVD $100.00 $10.00/day652146 NEW! First Aid/CPR/AED for Schools / Community DVD $165.00 $10.00/day655109 Bloodborne Pathogens Video $60.00 $10.00/day655732 NEW! Lifeguarding DVD set $290.00 $10.00/day

    Adult Manikin (includes 1 lung and 1 face) $12.00/day

    Infant Manikin (includes 1 lung and 1 face) $6.00/dayAdditional Faces $1.00/eachAED Unit $15.00/dayMaterials not listed above:

    Items Released to: ________________________ Date: ___________

    Items Returned by: _________________________ Date: ___________ Total Due : _____________________________

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    APPENDIX BAUTHORIZED PROVIDER AGREEMENT CHANGE REQUESTFORM

    As an authorized provider, you can use the Change Request Form on the following page to update logisticalinformation in your Authorized Provider Agreement with respect to the following:

    Your primary contact listed in Section 7.0 entitled Notices of the Authorized Provider Agreement Your currently authorized American Red Cross instructors listed in Appendix B of the Authorized

    Provider Agreement Your facility locations and contacts listed in Appendix C of the Authorized Provider Agreement

    This form must be signed by the authorized provider representative from your organization and can be faxed ormailed to your local chapter. Note that this change request form does not change any of the terms of yourcurrent Authorized Provider Agreement .

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    Authorized Provider (organization) Name AP ID #

    __________________________________ ____________________________________Authorized Provider Representative Name Signature

    Date:

    Please make the following indicated changes to our authorized provider contact information.

    Section 7.0, Notices:

    Authorized Provider Primary Contact:NameTitle

    AddressPhone Number

    Fax NumberE-mail Address

    Appendix B, Course Instructors:

    InstructorName

    InstructorAddress

    AuthorizingChapter

    Current Authorizations Status

    Add this instructor to the listDelete this instructor from the list

    Add this instructor to the listDelete this instructor from the list

    Add this instructor to the listDelete this instructor from the list

    Appendix C, Multiple Facilities:

    Facility Name andAddress

    Contact Name Phone NumberFax NumberE-mail Address

    Status

    Add this facility to the listDelete this facility from the list

    Add this facility to the listDelete this facility from the list

    Add this facility to the listDelete this facility from the list

    Chapter Use OnlyDate Received Date Recorded Approval Signature

    Author ized Prov ider Con t a c t / I n s t ruc to r /Lo ca t i o nChange/Updat e Request Form

    Fax form to the chapter at (954) 797 1861

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    APPENDIX CMATERIALS TO AID PROMOTING RED CROSS COURSESPromoting Health and Safety Training to Your EmployeesThank you for your continued support of the American Red Cross in your workplace safety training programs. Youvemade a commitment to the health and safety of your employees by providing them with lifesaving training that preparesthem to respond to an emergency at your workplace.

    The American Red Cross has developed several tools to help you promote training opportunities to your employees toensure that when an injury, illness or disaster strikes, your employees are prepared to save a life.

    Promotional Materials Promotional materials for workplace health and safety programs are available at little or no cost from your localRed Cross chapter or can be downloaded online. To download e-sheets , visit the Red Cross Web site orInstructors Corner at www.redcross.org/instructorscorner .

    The following electronic flyers can be sent to your employees via e-mail to encourage them to enroll in an upcoming firstaid and CPR course that your company is hosting. Because they are MS Word documents, these e-sheets can becustomized with the date and time of the training. You can also add your company logo.

    Adult CPR/AED E-SheetThis e-sheet has been specifically designed to encourage employees to participate in AdultCPR/AED training. It can be sent to employees via e-mail to encourage them to enroll inan upcoming training course.

    Standard First Aid with CPRAdult E-SheetThis e-sheet has been specifically designed to encourage employees toparticipate in Standard First Aid with CPRAdult training. It can besent to employees via e-mail to encourage them to enroll in anupcoming training course.

    Standard First Aid with CPR/AEDAdult E-SheetThis e-sheet has been specifically designed to encourage employees to participate in

    Standard First Aid with CPR/AEDAdult training. It can be sent to employees via e-mailto encourage them to enroll in an upcoming training course.

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    Proud Provider Plaque Stock No. 657110, $13.55

    Let your employees, customers and anyone else who visits your facility know that yourorganization cares about their health and safety. This 8x10 wooden plaque can bedisplayed in your facility to let both employees and visitors know that your organization isa proud provider of American Red Cross health and safety programs. The plaque isavailable for order from your chapter.

    Authorized Provider DecalsStock No. 657115, pkg/25, $3.30/pkg

    Let everyone who visits your facility know that your organization provides lifesaving training toyour employees. This window cling states Employees Trained in Lifesaving Skills by theAmerican Red Cross. They are available from your local Red Cross chapter.

    CPR Recertification Double PostcardStock No. 656708, pkg/100, free

    Designed for instructors to hand out at the end of every CPR trainingcourse, this double postcard can be used as a reminder to recertify andcan be used by participants to let their local Red Cross chapter know if theyve used their Red Cross training to save a life. They are available inpacks of 100 free from your local Red Cross chapter.

    I Learned How to Save a Life Today StickersStock No. 659047, 500/roll, $19.99/roll

    The new "I Learned How to Save a Life Today" stickers are a great way forauthorized providers to recognize course participants after they have completed FirstAid/CPR/AED training. They ensure a sense of empowerment and self-assurance thatthe participant has been trained by the leading provider of health and safety training.By wearing the stickers, course participants will promote Red Cross awareness andencourage others to take a course to gain this important lifesaving training. To orderyour stickers, contact your local chapter.

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    Course DescriptionsThe following course descriptions can be used in company newsletters, online or in other communication vehicles:

    First Aid/CPR/AED Program [Since this is a modular course, please select from the following descriptions to fit theprogram your organization is offering.]

    American Red Cross Standard First Aid with CPR/AEDAdult The American Red Cross Standard First Aid with CPR/AED--Adult course provides hands-on training in first aid, adultCPR and automated external defibrillation (AEDs). Upon successful completion of this course, participants receive anAmerican Red Cross Adult CPR/AED certificate and a First Aid certificate.Length: 6 hours

    American Red Cross Standard First Aid with CPRAdult The American Red Cross Standard First Aid with CPRAdult course provides hands-on first aid and adult CPR trainingand explains the role of automated external defibrillators (AEDs) in emergency cardiac care. Upon successful completionof this course, participants receive an American Red Cross Adult CPR certificate and a First Aid certificate.Length: 5 hours

    American Red Cross CPRAdult The American Red Cross CPRAdult course provides hands-on skill training in adult CPR and explains the role of automated external defibrillators (AEDs) in emergency cardiac care. Upon successful completion of this course,participants receive an American Red Cross Adult CPR certificate.Length: 3 hours

    American Red Cross CPR/AEDAdult The American Red Cross CPR/AEDAdult course provides hands-on skill training in adult CPR and automated externaldefibrillation (AED). Upon successful completion of this course, participants receive an American Red Cross AdultCPR/AED certificate.Length: 4 hours

    American Red Cross CPRChild and Infant The American Red Cross CPRChild and Infant course prepares participants to respond to breathing and cardiacemergencies in infants and children up to 12 years old. This course is ideal for new parents, childcare providers, teachersand anyone else who is around children. Participants take home a refresher skills card as well as information aboutpreventing injuries. Upon successful completion of this course, participants receive an American Red Cross Child andInfant CPR certificate.Length: 4 hours

    American Red Cross First Aid The American Red Cross First Aid course provides participants with training in first aid skills for treating a variety of sudden illnesses and injuries. Upon successful completion of this course, participants receive an American Red CrossFirst Aid certificate.Length: 3 hours

    Epinephrine Auto-Injector Training Module

    The American Red Cross Epinephrine Auto-Injector Training Module is designed to help individuals learn howto correctly administer an epinephrine auto-injector to a person who is suffering from a severe allergic reaction.Length: 1 hour

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    Asthma Inhaler Training Lesson

    The American Red Cross Asthma Inhaler Training Lesson is designed to help individuals learn how to correctlyadminister an asthma inhaler to a person who is having an asthma attack.Length: 45 minutes

    Bloodborne Pathogens Training: Preventing Disease TransmissionThe American Red Cross Bloodborne Pathogens Training: Preventing Disease Transmission course meets the trainingcomponent of OSHAs Bloodborne Pathogens Standard and is designed for individuals who may be exposed to blood orother body fluids that could cause infection. Participants learn how bloodborne pathogens are spread, how to preventexposures and what to do if exposed to infectious materials.Length: 1 hours

    American Red Cross Administering Emergency Oxygen

    American Red Cross Administering Emergency Oxygen teaches laypersons and professional rescuers whenand how to use supplemental oxygen and breathing devices. Participants receive take-home skill sheets. AdultCPR certification is a prerequisite for this course.Length: 2 hours

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    APPENDIX DSAMPLE COURSE RECORD FORMS

    Please see the attached course record and course record addendum for additional information on howto complete the forms correctly. Any questions about completing course record forms can be submittedto Hunter Ruffin, Director of Health & Safety Services or Lillian Mallett, AP Specialist.

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    Health and Safety Services CoursesThis comprehensive list includes all nationally-supported courses within each program area. It will be updatedas courses and programs are released, updated or decommissioned. When teaching a variation from thestandard full course, Instructors should indicate course variations by utilizing the designators: (Review),(Challenge), (Spanish-language) and (Aide).

    Program Course or Presentation

    Be Red Cross Ready

    First Aid and Preparedness Primary Schools and FamiliesFirst Aid and Preparedness Middle SchoolsFirst Aid and Preparedness Secondary Schools and WorkplacesBe Red Cross Ready Presentation

    Be Red Cross Ready

    First Aid and Preparedness (r.06) Leader OrientationAquatics Programs

    Parent and Child AquaticsLevel 1: Introduction to Water Skills

    Level 2: Fundamentals of Aquatic SkillsLevel 3: Stroke DevelopmentLevel 4: Stroke ImprovementLevel 5: Stroke RefinementLevel 6: Fundamentals of DivingLevel 6: Fitness SwimmingLevel 6: Lifeguard ReadinessLevel 6: Personal Water SafetyWater Safety TodayParent Orientation to Swimming Lessons

    Home Pool SafetyGeneral Water SafetyLongfellows WHALE TalesWater Safety Instructor AideWater Safety InstructorWafer Safety Instructor Trainer Group PracticumAquatics Leader Group Orientation

    Swimming andWater Safety

    Aquatics Leader Self-Orientation

    GuardStart: Lifeguarding Tomorrow (r.06)Shallow Water Attendant

    Lifeguarding (r.06)Waterfront Lifeguarding (r.06)Waterpark Lifeguarding (r.06)Lifeguard Management (r.06)Shallow Water Attendant to Lifeguarding (Bridge)Shallow Water Attendant to Waterfront Lifeguarding (Bridge)Shallow Water Attendant to Waterpark Lifeguarding (Bridge)Lifeguarding to Waterfront Lifeguarding (Bridge)

    Lifeguarding (r.06)

    Lifeguarding to Waterpark Lifeguarding (Bridge)

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    Program Course or Presentation

    Waterfront Lifeguarding to Waterpark Lifeguarding (Bridge)Waterpark Lifeguarding to Waterfront Lifeguarding (Bridge)Lifeguarding (r.06) InstructorLifeguarding (r.06) Instructor UpdateLifeguarding (r.06) Instructor Trainer Practicum

    Safety Training for Swim CoachesSafety Training for Swim Coaches (r.07)(Fall 2007)

    Safety Training for SwimCoaches

    Safety Training for Swim Coaches (r.07) Instructor(Fall 2007)Basic Water Rescue (r.06)

    Basic Water Rescue (r.06) InstructorAquatic Examiner Training (r.06)Basic Water Rescue (r.06)

    Aquatic Examiner Service Administrator (r.06) Training (Sponsored and Administered by NHQ)

    Family of First Aid, CPR and AED Programs

    Presentations Safe Baby PresentationBasic Aid Training (BAT)

    First Aid for YouthFirst Aid for Children Today (FACT)

    Standard First AidCPRAdultCPRChildCPRInfantAEDAdultAEDChildCPR/AEDAdult

    CPR/AEDChildCPRAdult and ChildCPRAdult and InfantCPRChild and InfantAEDAdult and ChildCPR/AEDAdult plus CPRChildCPR/AEDAdult plus CPRInfantCPR/AEDChild plus CPRInfantCPR/AEDAdult and ChildCPRAdult, Child and Infant

    CPR/AEDAdult plus CPRChild and InfantCPR/AEDAdult and Child plus CPRInfantStandard First Aid with CPRAdultStandard First Aid with CPRChildStandard First Aid with CPRInfantStandard First Aid with CPR/AEDAdultStandard First Aid with CPR/AEDChildStandard First Aid with CPRAdult and Child

    First Aid/CPR/AED

    Includes: First Aid/CPR/CPR for

    the Workplace; and First Aid/CPR/AED for

    Schools and theCommunity

    Standard First Aid with CPRAdult and Infant

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    Program Course or Presentation

    Standard First Aid with CPRChild and InfantStandard First Aid with CPR/AEDAdult plus CPRChildStandard First Aid with CPR/AEDAdult plus CPRInfantStandard First Aid with CPR/AEDChild plus CPRInfantStandard First Aid with CPR/AEDAdult and Child

    Standard First Aid with CPRAdult, Child and InfantStandard First Aid with CPR/AEDAdult plus CPRChild and InfantStandard First Aid with CPR/AEDAdult and Child plus CPRInfantEpinephrine Auto-Injector TrainingAsthma Inhaler TrainingLay Responder First Aid and CPR/AED InstructorLay Responder First Aid and CPR/AED Instructor UpdateLay Responder First Aid and CPR/AED Instructor Trainer Practicum

    Spanish language Standard First AidSpanish language CPRAdult

    Spanish language CPRChildSpanish language CPRInfantSpanish language AEDAdultSpanish language AEDChildSpanish language CPR/AEDAdultSpanish language CPR/AEDAdult and ChildSpanish language CPRAdult, Child and InfantSpanish language CPR/AEDAdult and Child plus CPRInfantSpanish language Standard First Aid with CPRAdultSpanish language Standard First Aid with CPR/AEDAdult

    Spanish language Standard First Aid with CPR/AEDAdult and ChildSpanish language Standard First Aid with CPR/AEDAdult and Child plus CPRInfantSpanish language Epinephrine Auto-Injector TrainingSpanish language Asthma Inhaler TrainingSpanish language Lay Responder First Aid and CPR/AED Instructor

    Spanish languageFirst Aid/CPR/AED

    Spanish language Lay Responder First Aid and CPR/AED Instructor UpdateFirst Aid-Responding to EmergenciesFirst Aid-Responding to Emergencies with CPRAdultFirst AidResponding to Emergencies with CPRChildFirst AidResponding to Emergencies with CPRInfantFirst AidResponding to Emergencies with CPR/AEDAdultFirst AidResponding to Emergencies with CPR/AEDChild

    First AidResponding to Emergencies with CPRAdultFirst AidResponding to Emergencies with CPRAdult and InfantFirst AidResponding to Emergencies with CPRChild and InfantFirst AidResponding to Emergencies with CPR/AEDAdult plus CPRChildFirst AidResponding to Emergencies with CPR/AEDAdult plus CPRInfant First AidResponding to Emergencies with CPR/AEDAdult and Child

    First AidResponding toEmergencies

    First AidResponding to Emergencies with CPRAdult, Child and Infant

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    Program Course or Presentation

    First AidResponding to Emergencies with CPR/AEDAdult plus CPRChild and Infant

    First AidResponding to Emergencies with CPR/AEDAdult and Child plus CPRInfant

    Blended Learning: First AidBlended Learning: CPRAdult

    Blended Learning: CPR/AEDAdultBlended Learning: AEDChildBlended Learning: CPRChild and InfantBlended Learning: CPR/AEDAdult plus Child and Infant CPRBlended Learning: Standard First Aid with CPRAdultBlended Learning: Standard First Aid with CPR/AEDAdultBlended Learning: First Aid with CPRChild and Infant

    Blended Learning FirstAid/CPR/AED

    Blended Learning: Standard First Aid with CPR/AEDAdult plus Child and Infant CPR

    CPR/AED for the Professional Rescuer

    CPR/AED for the Professional Rescuer Instructor

    CPR/AED for the Professional Rescuer Instructor Update

    CPR/AED for the

    Professional RescuerCPR/AED for the Professional Rescuer Instructor Trainer Practicum

    Administering Emergency OxygenAdministering Emergency Oxygen Instructor Update

    Administering EmergencyOxygen

    Oxygen Administration for the Professional Rescuer

    ErgonomicsSlips Trips and FallsWorkplace Violence AwarenessBack Injury PreventionManaging StressYour Heart MattersAct in Time to Heart Attack Signs

    Injury Control Modules

    Your Heart Matters with Act in Time to Heart Attack Signs

    Bloodborne Pathogens Training: PDTSpanish Language Bloodborne Pathogens Training: PDTBloodborne Pathogens Training: PDT Instructor

    Bloodborne PathogensTraining: PDT

    Bloodborne Pathogens Training: PDT IT Group Practicum

    Sports Injury Prevention and First AidSports Injury Prevention and First Aid with CPRAdultSports Injury Prevention and First Aid with CPRChildSports Injury Prevention and First Aid with CPRAdult and ChildSports Injury Prevention and First Aid with CPR/AEDAdultSports Injury Prevention and First Aid with CPR/AEDChild

    Sport Safety Training(r.06) (Interim Solution)

    Sports Injury Prevention and First Aid with CPR/AEDAdult and Child

    Emergency Response (r.06)Emergency Response (r.06) InstructorEmergency Response (r.06) Instructor Update

    Emergency Response(r.06) (Interim Solution)

    Emergency Response (R.06) Instructor Trainer Group Practicum

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    Program Course or Presentation

    Mission-Related Caregiving Programs

    Home Care for Pandemic FluAre You Prepared? Presentation

    Pandemic Flu PublicInformation Series

    Pandemic Flu Presentation Leader Orientation

    Babysitters TrainingBabysitter's Training Instructor AideBabysitter's Training Instructor

    Babysitters Training

    Babysitter's Training Instructor Trainer Group Practicum

    Nurse Assistant TrainingNurse Assistant Training InstructorNurse Assistant TrainingNurse Assistant Training Instructor Trainer Group Practicum

    Family Caregiving: Assisting with Personal Care

    Family Caregiving: Caring for the Caregiver

    Family Caregiving: Positioning and Helping Your Loved One Move

    Family Caregiving: General Caregiving SkillsFamily Caregiving: Home Safety

    Family Caregiving: Healthy Eating

    Family Caregiving: Caring for a Loved One with HIV/AIDS

    Family Caregiving: Caring for a Loved One with Alzheimers Disease or Dementia

    Family Caregiving: Legal and Financial Issues

    Family Caregiving Leader Group Orientation

    Family Caregiving

    Family Caregiving Leader Self-Study OrientationScrubby Bear Scrubby BearPersonal Hygiene

    Administration

    Fundamentals of Instructor TrainingFundamentals of Instructor Training Self-Study for Educators and TrainersFundamentals of Instructor Training SpanishFundamentals of Instructor Training Self-Study for Educators and Trainers SpanishPreparedness Training System Group OrientationPreparedness Training System Self-Study OrientationInstructor Trainer Candidate CourseInstructor Trainer Candidate ApprenticeshipTraining Team Orientation

    Preparedness TrainingSystem

    Instructor Trainer Candidate Group Practicum TrainingsHIV/AIDS Education and Prevention Programs

    Workplace HIV/AIDS Presentation

    Workplace HIV/AIDS InstructorWorkplace

    Workplace HIV/AIDS Instructor Trainer Group Practicum

    Hispanic HIV Education and Prevention Community ActivitiesHispanic HIV/AIDS Program: Unspecified Community Session

    Hispanic HIV/AIDS Program: Discussion Based Platica

    Hispanic

    Hispanic HIV/AIDS Program: Activity Based Platica

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    Program Course or Presentation

    Hispanic HIV Education and Prevention Instructor (Dual Certified)

    Hispanic HIV Education and Prevention Instructor (Non-Dual Certified)

    Hispanic HIV Education and Prevention Instructor Trainer Group Practicum

    African American HIV Education and Prevention Community ActivitiesAfrican American HIV/AIDS Program: Unspecified Community SessionAfrican American HIV/AIDS Program: Module 1 (Discussing the Facts)African American HIV/AIDS Program: Module 2 (Facts in Focus)African American HIV/AIDS Program: Module 3 (Prevention Skills)African American HIV/AIDS Program: Module 4 (Community Mobilization)African American HIV Education and Prevention Instructor

    African American

    African American HIV Education and Prevention Instructor Trainer Group Practicum

    HIV/AIDS Starter FactsHIV/AIDS Starter Facts InstructorHIV/AIDS Starter Facts SpanishHIV/AIDS Starter Facts Instructor SpanishHIV/AIDS Facts PracticeHIV/AIDS Facts Practice SpanishBasic HIV Prevention and Education (Modules 1 and 2)Basic HIV Prevention and Education (Modules 3 and 4)Basic HIV Prevention and Education InstructorBasic HIV Prevention and Education Instructor Trainer Group PracticumBasic HIV Education and Prevention Leader Group Orientation

    Basic

    Basic HIV Education and Prevention Leader Self-Orientation

    Act SMART Module IAct SMART Module IIYouth

    Act SMART Module III