performance management reporting: quarter 4

Performance Management Reporting: Quarter 4

• Guide to reporting• Key Service Priorities 2006/07• Overall performance for Q4• Key Service Priorities 2007/08• Other performance indicators• Next steps

Guide to Reporting= Work is on target to achieve the objectives as

specified.= Warning that the achievement of the target in

the way specified in the plan may not be possible or the outturn is <10% from the target. Although no decision is required at this stage to amend the action, an explanation is required.

= Target is no longer achievable in the way specified or the outturn is >10% from the target. This requires a decision about remedial action.

G

A

R

Direction of travel for the previous quarter (not applicable to Key Service Priorities in Q1 as these are new for this financial year).

KSPs Carried Over from 2006/07

Environment Committee

• To achieve ‘Secure Car Park’ status at Hook Road Car Park.

– Secure Car Park status achieved

KSPs Carried Over from 2006/07 (cont’d)

Leisure Committee

• To adopt and implement Year 1 of the Sports Development and Active Leisure Strategy.

– Year 1 of the strategy has been completed following the re-introduction of the football pitches at Auriol Park.

KSPs Carried Over from 2006/07 (cont’d)

S&R Committee

• To develop an Energy Management Plan across all Council owned buildings by the end of October 2006.

Report to S&R in June 2008 Timers installed in Town Hall

Overall Performance for Q4

Key Service Priorities

Amber15%

Red5%

Green80%

Overall Performance for Q4 (cont’d)

Overall Picture: CPA Improvement Plan

Amber40%

Green60%

KSPs 2007/08: S&R Committee

Overall Picture: Key Service Priorities

Green100%

S&R Committee (cont’d)All Actions for 2007/08 are either or Achieved • Financial Plan Budget Report included the new Medium Term Financial Strategy agreed by

the Council in Feb 2008

• Staff Consultation and evidence gathering has already began with work groups

• Partnership Working : Achieved Joint procurement project in place with Elmbridge and South East Centre of

Excellence

• Service Review Process : Achieved The objective has been completed with a new review process in place to

replace Best Value Reviews.

G

G

G

Key Service Priorities: Environment Committee

Overall Picture: Key Service Priorities

Green100%

Environment Committee (cont’d)All actions have been Achieved

• Car Parking

Works completed on Improving rosters and monitoring Remedial works at Hook Road car park completed; CCTV installed

at Hope Lodge; Height barriers installed at Depot Road car park

Key Service Priorities: Leisure Committee

Overall Picture: Key Service Priorities

Green86%

Amber14%

Leisure Committee (cont’d)One Action on Amber all other actions for 2007/08 are either Green or Achieved

• Venues Refurbishment of the auditorium at the Playhouse completed Work to complete the refurbishment of Bourne Hall now expected to complete in

June 2008 Strategy approved for an affordable four year deal for BH, EC, ECH & PH

• Sports and Physical Activity : Achieved Year 1 of the strategy has been completed

• Play areas : Achieved Both Alexandra Park and the Wells Centre projects have been completed on time

and within budget

• Sports and Active Leisure : Achieved Year 2 already delivered, consultation on play projects within Poole Road and

Auriol Park carried out in March with Ward members

• Youth Plan : Achieved Youth Insight produced and distributed to every secondary school

A

Leisure Committee (cont’d)• Implementation of measures to reduce anti-social behaviour;

reassure the public and improve the quality of the environment

All planned CCTV works completed Mentoring scheme and vocational construction-linked training for

young people continued Langley Vale martial initiative started Initiative work carried out with partners to deliver a Kickz-type

project in the Borough in 2008/09

G

Key Service Priorities: Social Committee

Overall Picture: Key Service Priorities

Red20%

Green60%

Amber20%

This Chart includes Actions at Amber that were carried over from 2006/07.

Social Committee (cont’d)1 Action on Amber, 1 on Red, 2 on Green and 1 Achieved

Affordable social and key worker housing Two key schemes that were due to start on site have not started as

planned— Hollymoor Lane delayed but Housing Corporation funding has now

been rolled forward— Rosebery School ‘Rosebank’ has been delayed by the developer

DFGs Initial options produced in May Meetings with RHA Director and CE have taken place Consultation with RHA on new Priority Points Scheme for DFGs in

Feb 2008 Negotiations still continuing

Older People Strategy now being delivered through a series of separate reports

A

R

G

Social Committee (cont’d)• Health The Practice Based Commissioning Board’s Manifesto for Local

Health Care Provision already agreed by the Health Liaison Panel Contacts with SCC officers has been maintained in order to secure

input into developing the LINKs arrangement The Council is represented on the group considering the Denbies’

proposal for Epsom General Hospital The Council is also developing better links with neighbouring

Borough/District elected representatives in order to provide a stronger voice

• Routecall : Achieved This objective has been completed. Strategy Paper presented to

Social Committee 8 November 2007

G

CPA Improvement Plan

4 actions are at : one at and all other actions Achieved

• A Corporate Plan which provides an effective framework for the improvement of the Council’s performance

To achieve the targets within the Financial Strategy— New targets have been agreed by the Council in the Medium Term

Financial Strategy for 2008-12

Use the 2007-11 Corporate Plan to clearly articulate how the Council’s Key Priorities will be achieved by developing a set of action plans and targets: Achieved

— Four year action plans, Key Service Priorities and actions for each quarter of 2008/09 approved by policy committees in March 2008

A

G

G

CPA Improvement Plan (cont’d)

• Improved quality of subordinate plans/strategies to the Corporate Plan

To work with Committee Chairmen to ensure Plans/strategies, when approved by committees, contain action plans, with SMART actions

— All plans/strategies have included appropriate action plans: Achieved

R2: Ensure that actions monitored through the PMS do effectively address the corporate priorities in a comprehensive way and that there are no significant gaps in reporting

— Comprehensive performance management arrangements are in place and regularly reviewed: Achieved

CPA Improvement Plan (cont’d)

• R3: Integrate financial and performance monitoring systems and develop VFM indicators to give a clearer view of value for money across council services

Financial and PMS have been integrated in the Monthly and Quarterly performance reports as well as aligning budget monitoring timetables

Local VFM indicators yet to be developed for individual services. S&R agreed a VFM service plan on 1 April 2008

• R5: Consider how to integrate reporting on Community Strategy performance without reducing the clarity of performance reports.

Community Strategy now being reviewed by LSP. Reporting arrangements will be reconsidered once revised Strategy is adopted

• R6: Contact other users of bespoke performance management software to see whether this approach could make the performance management system more sustainable in the longer-term

Being considered as part of the current review to simplify the collection and presentation of performance information. Still in the process of deciding which software to purchase.

A

A

A

CPA Improvement Plan (cont’d)• Progressively improve the percentage of Council buildings

accessible to disabled people (BVPI 156)

Currently 75% of buildings accessible to disabled people

Five buildings are outstanding

New Court Rec pavilion will comply

Gibraltar and Alex pavilions will be subject to feasibility studies in 2008/09

A

Next Steps

• It is recommended that Financial Policy Panel refers areas of concern to the relevant policy committees, where managers will report on the latest situation and make proposals for action / remediation.

• Particular attention needs to be given to those areas at ‘Red’ as remedial action needs to be taken to get these back on track.

• Q4’s Performance Management report will be available in May and key issues will be reported direct to Policy Committees