new teacher orientation

New Teacher Orientation

What we will be covering

Company history and vision

How to prosper as a TakeLessons instructor

Expectations What’s next Resources

# of teachers here

Names of other teachers

Audio – you ARE on mute!

ASK QUESTIONS

Type questions here

Notes

The History

2005 The tired teacher

2005 and Beyond!

2004 The growing family

It all started with an idea…

Our Vision

Influence and inspire a generation through music! Excellent teachers Income opportunities Teachers can focus on teaching

What we do for YOU!

Marketing Professional profile Online account Teacher Support Sales team Payment collection

The TakeLessons First Class Experience

Availability Calendar

Available time slots for new students

Must be updated at least every 30 days

30 days notice for Moving Cannot take new students

We do not contact you first

In Home Lessons

Traveling radius As the crow flies Does not take in to

account: Bridges Bodies of water Traffic Travel time Street mileage

In Home Lessons

30 minute buffer between lessons 2 separate calendars

If your availability differs between your studio and your travel

$6 extra for in home students Contact us to change preferences

In Home Lessons

Best Buy In Home Lessons Program Automatically included Exactly like regular in home lessons except:

TakeLessons polo shirt Recommend Best Buy instruments and music books

Students purchase lessons at the store or online At student’s home – not Best Buy

Time Off

Schedule anything that conflicts with regular availability

Enter time off before the 25th to avoid rescheduling

30 days notice of 3 weeks or more time off

Reach out to students to reschedule

We love to see time off! Company holidays:

Thanksgiving Christmas Eve/Day New Years Day

How to Attract Students? Your Profile!

Profile Picture = First Impression Up close Well-lit Smiling and approachable Of YOU! Avoid webcam photos

How to Attract Students? Your Profile!

Additional Photos

Performing Other hobbies

Teaching Family/Friends/PetsYour studio

How to Attract Students? Your Profile!

Videos

Instructional Introduction Performance

How to Attract Students? Your Profile! Written section

First person – not a professional resume

Make it about what you can do for the student – not all about accomplishments

Avoid “music speak” 80% of our students are

complete beginners Contact us for a profile

review Ages 5-99 and both male and

female students

New Students

Email notification Contact info of

student/parent Lesson start date

and time Questionnaire

Musical interests Goals Experience level

New Students

Give the student a call within 48 hours of receiving the notification

Click one of the following options:1. Contacted2. Attempted to contact3. Needs Assistance

This lets us know that you’re good to go! If you do not mark that you’ve reached

out to the student within 48 hours, we question whether or not to place further students with you

When Can I Expect My First Student?

Statistically speaking, between 2-8 weeks, depending on: Demand in metro area Saturation of non-

TakeLessons teachers Different needs for

different students Unpredictable – keep in

mind that we are supplemental

Fluctuates – time of year

We’re always marketing for you!

Your Master Schedule

Upcoming Lessons Assigned dates and

times Flex/Unscheduled

Lessons Click the clock to

schedule Schedule in

advance

Do not teach lessons that are not on the books because we cannot guarantee compensation!

Regarding Teaching Off the Books…

Reschedule lessons through the system to prevent Double booking Incorrect records Confusion with

lesson times Poaching students

Refer to contract for more details

Getting Paid

Direct deposit 7th and the 22nd each month

$49 Yearly Certification Fee The way to get paid is to mark your

lessons

Marking Lessons

Mark or reschedule lessons within 72 hours

After 72 hours, unmarked lessons are subject to forfeit

Complete, Missed, or Reschedule

Marking Lessons

Complete Lesson has happened as

scheduled Lesson journal

Track student progress and encourage

Emailed to the student/parent

Helps keep parents in the loop

Marking Lessons

Missed Student canceled with less

than 24 hours noticed Sends notification to student –

they cannot make it up Paid same amount for missed

as taught lesson If you would rather reschedule,

go for it! We will always support you if

you choose to mark as missed

Marking Lessons

Reschedule Click the clock to reschedule

“This lesson only” or “all future lessons”

If it has been over 72 hours and you do not know when you can reschedule, unschedule the lesson to turn it into a flex lesson

Schedule all unscheduled lessons before the month is up, or contact us to extend the expiration date if needed

Contact us to reschedule into the next month

Putting the pieces together…

Metrics Retention Availability Updated

30 days! Hours to mark lessons

72 hours! Hours to contact students

48 hours!

Feedback Student Feedback Internal Reputation

Rating No jerk-hole policy Determining factor

whether or not we will place new students with you

Resources

Craigslist ad tool $25 referral credit after 4 lessons Email link to contest@takelessons.com for weekly $100 drawing!

Resources

Great teacher profiles http://takelessons.com/profile/bryan-b1 http://takelessons.com/profile/aaron-d http://takelessons.com/profile/fresas-b

Instructor Policy Manual Under “Reference” in your quick links

http://takelessons.com/corp/instructorPolicy

Student Policy Manual http://takelessons.com/corp/studentPolicy

More to come in 2012!!!

Your Teacher Support Team

Aaron Monet Dixie

How to Contact Us

General Support line 619-858-2200 Teacher Support ext. 5103

Aaron: ext. 3045 Monet: ext. 3044 Dixie: ext. 3066

General Support Hours M-F 7:00-6:00 PST Sat 9:00-4:00 PST Sun 10:00-3:00 PST

info@takelessons.com