new teacher orientation
DESCRIPTION
This is the slide show that we present to newly hired Teacher Contractors.TRANSCRIPT
New Teacher Orientation
What we will be covering
Company history and vision
How to prosper as a TakeLessons instructor
Expectations What’s next Resources
# of teachers here
Names of other teachers
Audio – you ARE on mute!
ASK QUESTIONS
Type questions here
Notes
The History
2005 The tired teacher
2005 and Beyond!
2004 The growing family
It all started with an idea…
Our Vision
Influence and inspire a generation through music! Excellent teachers Income opportunities Teachers can focus on teaching
What we do for YOU!
Marketing Professional profile Online account Teacher Support Sales team Payment collection
The TakeLessons First Class Experience
Availability Calendar
Available time slots for new students
Must be updated at least every 30 days
30 days notice for Moving Cannot take new students
We do not contact you first
In Home Lessons
Traveling radius As the crow flies Does not take in to
account: Bridges Bodies of water Traffic Travel time Street mileage
In Home Lessons
30 minute buffer between lessons 2 separate calendars
If your availability differs between your studio and your travel
$6 extra for in home students Contact us to change preferences
In Home Lessons
Best Buy In Home Lessons Program Automatically included Exactly like regular in home lessons except:
TakeLessons polo shirt Recommend Best Buy instruments and music books
Students purchase lessons at the store or online At student’s home – not Best Buy
Time Off
Schedule anything that conflicts with regular availability
Enter time off before the 25th to avoid rescheduling
30 days notice of 3 weeks or more time off
Reach out to students to reschedule
We love to see time off! Company holidays:
Thanksgiving Christmas Eve/Day New Years Day
How to Attract Students? Your Profile!
Profile Picture = First Impression Up close Well-lit Smiling and approachable Of YOU! Avoid webcam photos
How to Attract Students? Your Profile!
Additional Photos
Performing Other hobbies
Teaching Family/Friends/PetsYour studio
How to Attract Students? Your Profile!
Videos
Instructional Introduction Performance
How to Attract Students? Your Profile! Written section
First person – not a professional resume
Make it about what you can do for the student – not all about accomplishments
Avoid “music speak” 80% of our students are
complete beginners Contact us for a profile
review Ages 5-99 and both male and
female students
New Students
Email notification Contact info of
student/parent Lesson start date
and time Questionnaire
Musical interests Goals Experience level
New Students
Give the student a call within 48 hours of receiving the notification
Click one of the following options:1. Contacted2. Attempted to contact3. Needs Assistance
This lets us know that you’re good to go! If you do not mark that you’ve reached
out to the student within 48 hours, we question whether or not to place further students with you
When Can I Expect My First Student?
Statistically speaking, between 2-8 weeks, depending on: Demand in metro area Saturation of non-
TakeLessons teachers Different needs for
different students Unpredictable – keep in
mind that we are supplemental
Fluctuates – time of year
We’re always marketing for you!
Your Master Schedule
Upcoming Lessons Assigned dates and
times Flex/Unscheduled
Lessons Click the clock to
schedule Schedule in
advance
Do not teach lessons that are not on the books because we cannot guarantee compensation!
Regarding Teaching Off the Books…
Reschedule lessons through the system to prevent Double booking Incorrect records Confusion with
lesson times Poaching students
Refer to contract for more details
Getting Paid
Direct deposit 7th and the 22nd each month
$49 Yearly Certification Fee The way to get paid is to mark your
lessons
Marking Lessons
Mark or reschedule lessons within 72 hours
After 72 hours, unmarked lessons are subject to forfeit
Complete, Missed, or Reschedule
Marking Lessons
Complete Lesson has happened as
scheduled Lesson journal
Track student progress and encourage
Emailed to the student/parent
Helps keep parents in the loop
Marking Lessons
Missed Student canceled with less
than 24 hours noticed Sends notification to student –
they cannot make it up Paid same amount for missed
as taught lesson If you would rather reschedule,
go for it! We will always support you if
you choose to mark as missed
Marking Lessons
Reschedule Click the clock to reschedule
“This lesson only” or “all future lessons”
If it has been over 72 hours and you do not know when you can reschedule, unschedule the lesson to turn it into a flex lesson
Schedule all unscheduled lessons before the month is up, or contact us to extend the expiration date if needed
Contact us to reschedule into the next month
Putting the pieces together…
Metrics Retention Availability Updated
30 days! Hours to mark lessons
72 hours! Hours to contact students
48 hours!
Feedback Student Feedback Internal Reputation
Rating No jerk-hole policy Determining factor
whether or not we will place new students with you
Resources
Craigslist ad tool $25 referral credit after 4 lessons Email link to [email protected] for weekly $100 drawing!
Resources
Great teacher profiles http://takelessons.com/profile/bryan-b1 http://takelessons.com/profile/aaron-d http://takelessons.com/profile/fresas-b
Instructor Policy Manual Under “Reference” in your quick links
http://takelessons.com/corp/instructorPolicy
Student Policy Manual http://takelessons.com/corp/studentPolicy
More to come in 2012!!!
Your Teacher Support Team
Aaron Monet Dixie
How to Contact Us
General Support line 619-858-2200 Teacher Support ext. 5103
Aaron: ext. 3045 Monet: ext. 3044 Dixie: ext. 3066
General Support Hours M-F 7:00-6:00 PST Sat 9:00-4:00 PST Sun 10:00-3:00 PST