monthly teddington 20080408

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Monthly Meeting – TeddingtonEuropean Delivery BU

Date: 8th April 2008

© 2007 Acxiom Corporation. All Rights Reserved.

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Agenda

• New European Structure• Business Update• Focus Areas – Team• Focus Areas – Operational• AOB• Email Marketing Overview

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European Services New Organisation Structure (April 2008)

Services Division Services Division Lee HodgesLee Hodges

European Services European Services David AllenDavid Allen

UK 2 TouchUK 2 Touch& contract procurement& contract procurement

Ken GouldingKen Goulding

2Touch 2Touch

Stuart GrayStuart Gray

Sales team Sales team

UK F.S. new sales UK F.S. new sales Bart GeiserBart Geiser

UK Multi new salesUK Multi new salesBrian BurchfieldBrian Burchfield

Sales team Sales team

Client mgmt Client mgmt & delivery& delivery

Gary BuxtonGary Buxton

CII, & Polish CII, & Polish outsourcingoutsourcing

Jan KrolewiakJan Krolewiak

CII, Development, CII, Development, Delivery, client mgmtDelivery, client mgmt

Rob LentzRob Lentz

Solution Development Solution Development & support & support Alan GrayAlan Gray

BSA & ISA SupportBSA & ISA SupportN. Barron (T\L)N. Barron (T\L)

AEDCAEDCJohn RichardsonJohn RichardsonUK Acxiom DigitalUK Acxiom Digital

Matthew Simons (T\L)Matthew Simons (T\L)

Chris Marriott

Finance (Europe)Finance (Europe)Ester Vant HooftEster Vant Hooft

Chris Wolf

ODODJulian GardenerJulian Gardener

Tambra Clement

Legal (Europe)Legal (Europe)Giles StanleyGiles Stanley

Shayne Smith

Industry consulting, Industry consulting, Products & SolutionsProducts & Solutions

Jed MoleJed Mole

Strategy, consulting, Strategy, consulting, products, solutions, products, solutions,

sales supportsales support

Matt MobleyMatt Mobley

Sales consultancySales consultancy& support& support

N. Barron (T\L)N. Barron (T\L)

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Business Update – Services

• Pipeline– BT Wholesale – extension of Global

– Virgin Media – Hub & Key Discovery underway, Camp Man next week

– Northern Rock – Agile +

– Money supermarket.com - SCV

– Sony – Start with Agile + move to full mutli-channel mdbase

– More Than B2B – Agile +

– Nutricia – UK Processing

– Virgin Media – Persistent Key

– Disney – European Processing

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Business Update - Data

• Reshape with Change of Market

• April 18 Strategy Announcement

• Agora – adding research and poll data to our products

• Sales rally in Holland this week

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Business Update – Financials

Services

• Last quarter Services beat profit, IP missed target, both down on revenue.

Data• Last Year - 3% Revenue growth, 24% Profit• This Year - Target 10% Revenue Growth, 26% Profit

Overall• Focus on Revenue, not Cost Control

• PRP 90%

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Team

• Where do we sit? Who pays our wages?

• Objectives

• Training

• Recruitment

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LRP Team – Ongoing Activity

• Year end

• £650,000 in last 4 days

• 125 hours overtime -

50

100

150

200

250

Jul Aug Sept Oct Nov Dec Jan Feb Mar

Total Orders

Jobs usingPhilipines

0

10

20

30

40

50

60

70

Jul Aug Sept Oct Nov Dec Jan Feb Mar

OSIS Jobs

Ex DirectoryJobs

TransactisJobs

DirectSolutions

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LRP Team - Projects

• LRP Enhancements

• Post Processing

• Direct Solutions Tele-Appending File

• Internal LRP Support

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Online Team – Ongoing Activity

• 49 Jobs in one day

• Hotmail Deliverability

• Andrew Z

Campagins per Month

0

50

100

150

200

250

300

350

Records per month

0

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

Deliverability

0

10

20

30

40

50

60

70

80

90

100

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Online Team - Projects

• Dynamic Messenger

• EMS Migration

• Holland, Australia and TTG

• Email Transactional data

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Data Processing Team – Ongoing Activity

• 14 Enhancement jobs• 30 jobs• No errors, 1 late

• Tele-matching• DQA• Philips• EIF / ROP• GCDI UAT

Number of Enhancement Jobs

0

5

10

15

20

25

30

Jul Aug Sept Oct Nov Dec Jan Feb Mar

Tagging EMS

Number of Data Processing Jobs

0

5

10

15

20

25

30

35

Jul Aug Sept Oct Nov Dec Jan Feb Mar

Services Data

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Data Processing Team – Projects

• Sales Education

• CDI Relaunch

• Tagging using List Direct

• EReg

• DQA Underlying Data Update

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AOB

• John Meyer 2 – 6 June– No nonsense, business focus– Clearing out old leaders

• Office Move

• TPS Logging

• Data Supply Security– Password formats– List Direct

• Timekeeper codes

• ASTAR

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Questions?