icts service desk info

Post on 02-Jul-2015

266 Views

Category:

Education

2 Downloads

Preview:

Click to see full reader

TRANSCRIPT

♦No more entering service tickets! ♦Speak with live, highly trained service desk professionals who will help you with your problem.♦You can track your service desk tickets online!♦Access the Knowledge Base for possible solutions to your problem.

Information, Communication, Technology Services Desktop Support (i.e., computers, laptops, printers) Hardware and Software Orders IEP Online Email Setup & Password eForms Microsoft Office Support User Password

Richmond Public Schools“The Capital Choice in Education”

John D. DoeEmployee ID #: 123456

•Have employee ID # ready•Have RPS Tag # ready•Be able to describe the problem•Call:

780-7880 Option “1”•Check service status in your email from footprints “service desk”

top related