conteudos web 2.0 para bibliotecas e aulas

INFORMAÇAO, COMUNICAÇAO E EDUCAÇAO

UNIVERSIDADE PORTUCALENSE. O PORTO

PROFESOR:Jose Angel Martínez Usero

Technosite, Fundación ONCEEspanha

WEB 2.0 PARA BIBLIOTECARIOS

Strategies to integrate new Library 2.0

concepts and related technologies into LIS education and practice

José Angel Martínez Usero

Universidad Complutense de Madrid, Spain

Isabel Sousa

Biblioteca Municipal de Espinho, Portugal

Librarian@2010, Lisbon 19th September, 2007

What is Library 2.0?

Library 2.0' is a term that provides focus to a number of ongoing conversations around the changing ways that libraries should make themselves and their services visible to end users and to one another.

Library 2.0 is a new notion of using the best technology available, including all of the Web 2.0 tools, to improve library services and to reach out more directly to our communities

What is Web 2.0?

a perceived second generation of web-based communities and hosted services, such as social-networking sites, wikis and folksonomies, which aim to facilitate collaboration and sharing between users.

Conceptual map of Web 2.0

The Web 2.0 Tree

Main elements of Lib 2.0

It is user-centered. Users participate in the creation of the content and services they view within the library's web-presence, OPAC, etc. The consumption and creation of content is dynamic, and thus the roles of librarian and user are not always clear.

It provides a multi-media experience . Services contain video and audio components.

It is socially rich . The library's web-presence includes users' presences. There are both synchronous and asynchronous ways for users to communicate with one another and with librarians.

It is communally innovative. It rests on the foundation of libraries as a community service that must allow users to change the library.

It is efficient. It seeks to continually change its services, to find new ways to allow communities, not just individuals to seek, find, and utilize information.

New ways of Lib 2.0 thinking

Library 2.0 is about more than the technology.

It is more a kind of attitude.

It challenges our current ways of offering our information services to our users.

It is smart, use users knowledge to deliver new enriched services

It is focused on the user, so, user-centred design is essential

A new technological change?

Librarians have always used the latest technological tools.

Fifteen years ago it was Internet.

Twenty-five years ago it was databases distributed on CD-ROM.

Thirty years ago it was 2nd generation information library systems (ILSs).

Thirty-five years ago it was online bibliographic databases,

….and so on.

Actually, a new trend

It is a new trend in order to deliver services based on common knowledge, information sharing and user participation.

Libraries 2.0 are those that assume new technological channels and tools to enrich information services with final user’s knowledge.

The power of these tools is that they make possible to provide services to people without forcing them to come to the library.

In the LIS scientific and professional context

New concepts: “an attitude not a technology”, “the Long Tail”, “the right to remix”, “rich user experience”, and “trust your users”

New technologies: flickr, del.icio.us, tagging, folksonomy, google maps, AJAX, pagerank, blogs, rss, wikis, P2P, mashups

Professional – Academic links

Librarians need to gain technological knowledge on new technologies and best practices of delivering web 2.0 services.

Academics and scientists need to obtain guidelines to integrate web 2.0 technologies into LIS scientific research.

LIS students need to obtain high quality training in the technological field and adapt it to the new professional market

Analisys of European policy documents

Euroguide LIS. Vol. 1. Competencies and aptitudes for European information professionals. 2004.

European Curriculum Reflections on Library and Information Science Education. The Royal School of Library and Information Science. Denmark,

CALIMERA Guidelines

10 Main IT competences of LIS professionals

Competences Traditional examples Lib 2.0 examples

Knowledge of concepts CD-ROM, Network, ISDN, DSL RSS, Atom, Ajax, Tagging

Design of information systems Library MS, Parsers, Macros Wiki, Blog, Google Lab

Development of applications DataBases, CMS, HTML Google Maps, RSS, Tagging

Programming SQL, Java, Javascript, CGI, ASP XML, Ajax, Mashups

Publishing and editing CD-ROM, printed documents, PDF Electronic publications (e-prints), Multimedia publications, Syndication

Web site development HTML, CSS Blog development, Mashups, Social tagging

Usage of internet services Search engines, catalogs, agents Content creation and syndication: blogs, wikis, feeds readers, alerts, tagging, publication of contents, etc.

Management of internet services

Web, ftp Specific services: youtube, flickr, …

Development of products Intranet, CD-ROM, printed journal Google maps, specific search engine with tagging, e-print

Data processing Manage e-mail service, compression of files, design of input forms, usage of operating systems.

Manage a blog or wiki,

Publication of multimedia content, design of system of knowledge interchange, usage of new web 2.0 applications.

From Lib 1.0 to Lib 2.0

Email reference/Q&A pages ---> Chat reference

Text-based tutorials ---> Streaming media tutorials with interactive databases

Email mailing lists, webmasters ---> Blogs, wikis, RSS feeds

Controlled classification schemes ---> Tagging coupled with controlled schemes

OPAC ---> Personalized social network interface

Catalog of largely reliable print and electronic holdings ---> Catalog of reliable and suspect holdings, web-pages, blogs, wikis, etc.

Examples of good practice

Content production: blogs and wikis

Social networks: myspace, facebook, delicious, flickr, etc.

Tagging

Content syndication (rss feed)

Mashup

Content creation (1)

Blogs are new forms of library publication

Content creation (2)

Wikis are new forms of group study rooms.

Social networks

Users can

create accounts with the library network,

see what other users have in common to their information needs,

recommend resources to one another,

and the Library can

recommend resources to users, based on similar profiles, demographics, previously-accessed sources, and a host of data that users provide.

Tagging

Users can create subject headings for the object at hand

Content syndication

Users can subscribe to contents, including updates on new items in a collection, new services, and new content in subscription databases.

Libraries can create library alerts and republish external information on their sites.

Mashups

They are hybrid applications, where two or more technologies or services are conflated into a completely new, novel service.

For example: an OPAC for children where they can add comments

http://test.indexdata.com/yakpac/

Library 2.0 as a Mashup

It is a hybrid of blogs, wikis, streaming media, content aggregators, instant messaging, and social networks.

It allows the user to edit OPAC data and metadata,

It saves the user's tags, IM conversations with librarians, wiki entries with other users (and catalogs all of these for others to use),

The user is able to make all or part of their profile public;

The user can see what other users have similar items checked-out, borrow and lend tags,

and a giant user-driven catalog is created and mashed with the traditional catalog.

Conclusions

All together, the use of these Web 2.0 technologies and applications, along with others not here mentioned and others not yet invented, will constitute a meaningful and substantive change in the history of libraries. The library's collection will change, becoming more interactive and fully accessible. The library's services will change, focusing more on the facilitation of information transfer and information literacy rather than providing controlled access to it

European universities have to train new LIS professionals adapted to new market trends, such as, web 2.0 technologies. Therefore, European references on educational policy need to be updated in order to provide real guidance to academics and professionals.

Public libraries, in general, depend administatively and economically on Councils. Therefore, they are condicioned in terms of technology and innovation to Council managers who are not LIS professional and, probably not aware of Lib 2.0 innovations. So, librarians need to learn how to communicate, explain and promote the advantages of this new trend.

There are some examples of good practices that can be used as inspiration or example to be included in university curricula and to improve our library services. As usually, the best way to offer a high quality training for future LIS professionals consists of fostering adequate cooperation and feedback between theory and practice.

Contact

José Angel Martínez Usero

Facultad de Ciencias de la Documentación

Universidad Complutense de Madrid

E-mail: joseangel@ccdoc.ucm.es

Isabel Sousa

Camara Municipal de Espinho

Portugal

E-mail: isabel.sousa@cm-espinho.pt

Prácticas

Práctica 1. Creación de un blog

El estudiante debe crear un blog a partir de la aplicación Blogger http://www.blogger.com/

La creación del blog se realizará utilizando los siguientes criterios:

Realizar 2 entradas-comentarios

Cualquier persona puede realizar comentarios

Cada entrada en el blog debe tener su página web exclusiva

Añadir un miembro al equipo del blog

Editar la plantilla proporcionando un estilo diferente.

El estudiante debe remitir la URL de su blog como solución a la práctica

Prácticas

Práctica 2. Wikipediahttp://pt.wikipedia.org/wiki/P%C3%A1gina_principal

Conocer la aplicación wikipedia y darse de alta como autor.

El estudiante debe darse de alta como editor experto de wikipedia y proceder a iniciar una nueva entrada o bien editar una entrada que necesite más información.

Prácticas

Práctica 3. Flickr y YouTubehttp://www.flickr.com/

http://es.youtube.com/

El estudiante debe conocer estas dos aplicaciones a nivel de usuario, darse de alta como usuario y crear su propio contenido.

El estudiante debe realizar un informe sobre potenciales aplicaciones para bibliotecas de estas herramientas y de otras similares

Prácticas

Práctica 4. Del.i.cio.us

http://del.icio.us/

El estudiante debe conocer esta aplicacións a nivel de usuario, darse de alta como usuario, crear y compartir sus enlaces.

El estudiante debe realizar un informe sobre potenciales aplicaciones para bibliotecas de esta herramienta.

Prácticas

Práctica 5. Sindicación RSS

Utilizar un agregador para sindicar noticias de interés.

Más información: http://pt.wikipedia.org/wiki/RSS

ENUNCIADO:

El estudiante debe realizar las siguientes tareas:

El estudiante debe sindicar el contenido de Temaria http://bidoc.ub.es/temaria/rss.php relacionado con una materia, y otras fuentes de información de interés en portugués.

El estudiante debe utilizar un agregador, por ejemplo Google Reader. http://www.google.com/reader/ . El estudiante debe explicar, paso a paso, el proceso realizado para realizar la sindicación.

Prácticas

Práctica 6. Google Mapshttp://maps.google.es/

El estudiante debe tener una cuenta google y personalizar un google maps que pueda ser útil para un conjunto de usuarios de la biblioteca.

Más información: http://pt.wikipedia.org/wiki/Google_Maps

Lecturas

Difusión y consumo de información: de las bibliotecas, a la web 2.0.

Ana Nuñez Peña, Catuxa Seoane Garcia

Pasado, presente y futuro de la Web 2.0 en servicios de información digital

Jorge Serrano Cobos

Bibliotecarios 2.0

Nieves González Fdez-Villavicencio

La biblioteca pública, un usuario más de la web 2.0

Fernando Juárez Urquijo

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