Akram Abbas A. Hamzawi

Objective Seeking a position where I can use my 8+ years’ experience in handling company business systems as SAP system and Training systems which can hinder company performance and growth

Personal Information - Nationality: Saudi

- Date of Birth: 24/10/1983

- Status: Single - Living in western province

Work Experience *for more details please refer to the attachments

From To Company Location Job Title

Sep,2015 Present Yanbu National Petrochemical Company (YANSAB) Yanbu Training Systems

Analyst

Jun,2008 Sep,2015 Yanbu National Petrochemical Company (YANSAB) Yanbu SAP & Organization

Administrator

Professional Courses and Certificates: ADM940 SAP Authorization Concept

SAP Purchase Order/STO Creation

SAP MM 01 - Purchase Requisition & Service Entry Sheet

SAP HR Power User

SAP HR 01 - Organizational Management

Various ISO awareness Certificates

Business Simulation

MDRM end-user (Product & Services)

Business Continuity Management System (BCMS)

Education 2001 - 2007

University Yanbu Industrial College Location Yanbu. Saudi Arabia Degree Associated Degree (High Diploma) Major Information Technology

Skills and Abilities Ability to manage SAP authorization & Organization business related matter

Ability to manage systems by administrate, analyze, report and troubleshoot

Self-Motivated

Good Communication & Report Writing skills

Expert in using all Microsoft Office applications including VISIO

Remarkable professional appearance, dress, and attitude.

Proactive, Initiative and well Organized

Languages:

Interests and Activities

New technologies, swimming and football

Traveling around Europe helped develop my communication skills throughMeeting a variety of people.

Reference Upon your request

Arabic Native Language

English Speaking, Writing and Reading

P.O.BOX 31396 Mobile # 055 - 4620058 Yanbu, Saudi Arabia E-mail: akram014@hotmail.com

Work Experience (in Details) :

2015 – Present Training Systems Analyst

Scope:

To administrate all Training systems such as LMS, CAT & TRACCESS Software and facilitate its correct usage and implementation in accordance to the learning and development program and processes within the company. Also to support the Training & Development team and customers.

Roles & Responsibilities:

Ensure the compliance to EHSS requirement.

1. Understand and achieve COMPANY EHSS objectives.

2. Ensure compliance to COMPANY EHSS policies and regulatoryrequirement.

3. Attend and facilitate monthly EHSS meeting in department.

4. Report any unsafe condition (UCR), unsafe behavior & near miss.

5. Learn and share information of incident reports.

6. Provide improvement suggestion for work safety.7. Attend required EHSS training & awareness as stated in business

objectives. 8. Support the implementation of EHSS/SHEM training program.

MANAGEMENT: MANAGEMENT:

Administration & Management of LMS System

1. Create and add training courses, classes in LMS2. Manage to add the yearly schedule plan of the in-house training

courses of COMPANY. 3. Provide report for SHEM training compliance as per approved SHEM

training matrix from LMS. 4. Prepare and sent the confirmation and reminder email to nominees

for the training course as per LMS enrollment. 5. Prepare monthly, quarterly and yearly LMS training report and send

to all the department. 6. Support to end user how to enroll and drop the courses and also

send email and follow-up with LMS support team if employees face LMS related issue.

7. Follow-up with all instructors to conduct the training session toavoid for reschedule.

8. Follow the training procedure/guideline for all the courses asper eligibility.

9. Support to prepare the in-house training schedule and plan(yearly basis) as per the target employees.

10. Follow-up to prepare visitor gate with Security Department forthe outside vendor who want deliver the training session.

11. Managing the overall target employees training data's.12. Managing the LMS training attendance data's.13. Assist and update the functional of the LMS system. 14. Provide support to customer upon request.15. Facilitate and train new users to get access to use LMS.16. Troubleshoot the LMS system to ensure smooth functionality of

the program. 17. Provide report from the system as requested from customer.18. Upload learning resources in the system.19. Manage system maintenance with COMPANY IT and system owner.

Administration & Management of TRACCESS Cl system.

Administration & Management of CAT System.

Management & Control of Records.

Facilitate correct usage &

implementation of learning & development program. Customer Satisfaction (Help Desk)

EHSS Compliance

1. Work with trainers to prepare Quarterly Management Report and

send to all the departments. 2. Support to prepare Quarterly Training Report for JQP completion

results.

3. Ensure continuity of the license of the system for legal usage. 4. Provide support to TRACCESS customer. 5. Troubleshoot TRACCESS system to ensure smooth functionality of the

program.

6. Provide report from TRACCESS as requested from customer. 7. Ensure the change request compliance for any changes in

TRACCESS system. 8. Manage system maintenance with COMPANY IT and system owner. 9. Manage system migration and version update with COMPANY IT I

Vendors 10. Ensure TRACCESS license renewal on annual basis.

System enrollment & implementation: 1. Manage & ensure CAT tool's function as well as provide user supports

for systems. 2. Produce various CAT reports as required by stakeholders. 3. Upload Competency Maps and assign to relevant position grades. 4. . Update links of learning interventions between CAT and LMS

courses (based on LMS course updates).

System User(s) Support:

1. Communicate with Company or COMPANY IT team or Talent Management team for any competency tools' (CAT & Success Factor) issues.

2. Manage version update or system upgradation. 3. Ensure CAT license renewal on annual basis.

1. Manage training records and ensure timely updates by all

Training Focal Points. 2. Produce quarterly report for the management. 3. Ensure the tool is always in up and available. 4. Provide access to the tool based on position requirements.

Conduct all training tools awareness to users to ensure they understand and able to utilize them.

Communicate and support customers to satisfy their needs.

Ensure the compliance to EHSS requirement by:

1. Understand and achieve COMPANY EHSS objectives.

2. Ensure compliance to COMPANY EHSS policies and regulatory requirement.

3. Attend and facilitate monthly EHSS meeting in department.

4. Report any unsafe condition (UCR), unsafe behavior & near miss.

5. Learn and share information of incident reports.

6. Provide improvement suggestion for work safety. 7. Attend required EHSS training & awareness as stated in business

objectives.

8. Support the implementation of EHSS/SHEM training program.

Other Training Activities:

Vendor Courses Coordination with COMPANY for in-house training approved by GM Communication Vendor, Training Material and instructor CV Quotation Approval

COOP Student Identification Number of COOP trainees Budget Preparation for COOP and Exceptional Enrollment Conduct induction program Assigned Coop Student to respective Dept. Monitoring the program implementation Evaluation the program

Training Registration Process L&D T&D Cancellation, Replacement

Training Invoices Review & Reconcile complain process Approval

IDP Compile & consolidate IDP submissions Obtain approval Implementation Tracking & Reporting

Work Experience (in Details) : 2008 – 2015 SAP Authorization & Organization Administrator Scope:

1) Encompasses all facets related to SAP Users’ administration, either via administration of Users through User Maintenance Transaction or through Role Maintenance Transaction for the assignment of roles to users.

2) Apply, Monitor and control all HR organization structures within SAP system, and ensure total complying with company senior management direction.

3) Close co-ordinates with the line management, Employee Services and other related department with regard employee statues changes and improvement.

Roles & Responsibilities:

Authorization:

1. Users Administrations 2. Create a and delete SAP/EP accounts 3. User lock/unlock 4. Users Password Change 5. Process all authorized user access requests

6. Troubleshoot/Investigate users authorization issues 7. Monitor and maintain Segregation of Duties report. 8. Verify and process the delegation requests. 9. Review with company Power Users role assignments and validity of critical roles 10. Run and monitor SAP authorization reports. 11. Coordination with Competency Centre in solving SAP authorization problems. 12. Coordinate with the Authorization Management Team for any SAP security requirements. 13. Controlling SAP licenses by activating and deactivating SAP license for each SAP User. 14. Ensure the appropriate level of protection and adherence to the overall data security design. 15. Maintain SAP authorization audit trail. 16. Corporate & provide the Internal / External auditors with the requested information after COMPANY

management approval. 17. Meet SAP authorization requirements without complains from end users. 18. Cooperate and extended authorization support to end-users and power users. 19. Problem Solving – The job holder has to be able to define the nature of problems and adapt approaches

or solutions using significant elements of judgment. 20. Decision Making – Standardized practices and procedures. 21. Implement Company data security verification checklist 22. Escalate unresolved business issues to the competency center and ensure proper resolution

Organizational Management:

1. Create, Modify and Delete Positions, Persons and relationships 2. Monitor Company Organization Structure and Ensure the proper workflow 3. Generate & Review multiple HR reports due to required analysis

EHSS Compliance: 1. Support safety and environmental targets through SAP activities. 2. Ensure that SHE policies and principles are applied in the company’s contractual and like relationships

with others 3. Comply with all company SHE policies and procedures and ensure all SAP activities take account of the

same

Performance & Achievements by Years: 2016

1. Complete uploading all SHEM online courses in LMS among with continual tracking with LMS team 2. Completing SHEM training matrix along with all SHEM members and administrators 3. Organize Forklift training for polymer operation departments 4. Controlling all EHSS training courses & Enrollment process in the system 5. Conduct one safety meeting for the department 6. Attended Defensive Drive course conducted 7. Complete the annual medical checkup for this year 8. Completed all compliance courses required by the company 9. Complete reviewing all invoices received from Finance for the current year 10. Complete 2016 Co-op assigned jobs 11. Complete 2017 co-op plan 12. Created all YANSAB Special Courses in the system 13. Participate in company campaigns by creating purchase requisitions and arrange with the vendors to get

materials, Gifts and other supplementary 14. Train some colleagues to be able to create PR and SES in SAP 15. Prepared the budget and estimated values of 2016 Gifts and required materials for the department and

company events 16. Complete all online courses as:

Certified in 20 SHEM courses as per job matrix:

1) YANSAB:SHEM-01 EHSS Documentation & Control of Records

2) YANSAB: SHEM-00.07. Awards & Recognition

3) YANSAB:SHEM-13.00 Environment Protection

4) YANSAB:SHEM-04.00 Training and Competence

5) YANSAB:SHEM-03.00 Operating & Maintenance Management System

6) YANSAB:SHEM-08.00 SAFE WORK PRACTICES

7) YANSAB:SHEM-12.06 HEAT AND COLD STRESS

8) YANSAB:SHEM-02.00 SAFER (SABIC Assurance program For EHSS Risks)

9) YANSAB:SHEM-12.01 ILLUMINATION

10) YANSAB:SHEM-11.01 PART#1 (CRISIS MANGMENT AND EMRGENCY RESPONSE)

11) YANSAB:SHEM-12.00 HEALTH & INDUSTRIAL HYGIENE

12) YANSAB: SHEM-00.01. Management Commitment, Accountability and Responsibility

13) YANSAB: SHEM-00.00. Leadership and System Management

14) YANSAB:SHEM-11.03 TESTING AND MAINTENANCE OF EMERGENCY RESPONSE EQUIPMENT'S

15) YANSAB:SHEM-11.00 EMERGENCY PLANNING AND RESPONSE

16) YANSAB:SHEM-08.10 unified work permit system

17) YANSAB:SHEM-08.08 PERSONAL PROTECTIVE EQUIPMENT (PPE)

18) YANSAB:SHEM-14.05 INFORMATION SECURITY

19) YANSAB:SHEM-14.00 SECURITY MANAGEMENT SYSTEM

20) YANSAB:SHEM-10 EHSS Incident Reporting, Classification, Investigation and Analysis

Certified in Skill soft for below courses: 1) overcoming the barriers to decisiveness 2) Facilitation Skills 3) Establishing Team goal and responsibilities 4) time management

Objective: Target/Results: Weightage: Due Date: Status:

LMS administration by Creating OLT & ILT courses Ensure all activities which 30.0% 12/31/2016 Complete

Enrolling Participants are ongoing from Jan until

Training Roaster Dec. 2016 are completed in

Reporting functions time with no overdue and

System Troubleshooting issues.

Objective: Target/Results: Weightage: Due Date: Status:

Generate the monthly reports required by to ensure all data is correct 5.0% 12/31/2016 Complete

managements such as:

1) EHSS training hours rate as leading

KPI

2) Training Analysis as per categories

3) SHEM Online Report

Objective:

Target/Results:

Weightage:

Due Date:

Status: SHEM training administration To Support SHEM04 EA in 20.0% 12/31/2016 Complete Enable Training material under LMS all aspects related to Completion YANSAB SHEM training matrix training systems such as: Develop & publish training plan as per training matrix

uploading Online courses, SHEM Training tracking records creating Classes,SHEM

tracking & Reporting ,follow

ups..etc

Objective:

Target/Results:

Weightage:

Due Date:

Status: Review & Analyze 2016 Training invoices To Ensure all invoices 10.0% 12/31/2016 Complete

reviewed and analyzed successfully on quarterly basis and deliver to

company finance on time

Objective:

Target/Results:

Weightage:

Due Date:

Status: Review and closure of 2014 & 2015 Training pending To Ensure all records are 15.0% 08/01/2016 Complete invoices correct based n LMS and

deliver the outputs to finance with clear comments and figures

Objective:

Target/Results:

Weightage:

Due Date:

Status: administrate CAT, Traccess & section's ECM system To Ensure all functions are 10.0% 12/31/2016 Complete

running smoothly and work with system support unit

to

troubleshoot the system whenever needed

Objective:

Target/Results:

Weightage:

Due Date:

Status: Co-op & HIEI Administration To Ensure the approval of 10.0% 10/01/2016 Complete

2017 Co-op Plan based on approved budget and to prepare a pointing system For exceptional trainees. To verify the data of YANSAB HIEI trainees and track their assessments

2015:

1. Working with COMPANY Procurement among with COMPANY IT to complete CHMS project

2. Working with COMPANY IT to complete e-SHEM project and assign the required access to COMPANY

employees

3. Complete SAP Authorization Course conducted by SAP Europe as per approved IDP

4. Complete updating SAP organization Chart along with HR for the new changes

5. Complete SAP authorization Procedure and guidelines

6. Conducting SAP authorization Training for my colleagues

7. Completing functional assignments related to FANAR +

8. Complete the new implementation of the new approved organization chart in SAP

9. Complete SAP user administration due to transfers, promotions, progressions, clearance and new joining

10. Complete SAP procurement activities related to Continuous Improvement

11. Complete invoicing settlement related to events, training and quality

12. Complete external SAP user administrations and role assignments

13. Complete delegation processes

14. Handling the material management in the department by creating all PR & SES

15. Complete employee attrition

16. Complete HR master data review

17. Complete segregation of duties

18. Troubleshoot and maintain SAP for COMPANY users

19. Complete self-assessment in CAT system

20. Complete all online SHEM courses in LMS

21. Complete budgeting COMPANY gifts for 2016

2014:

1. Complete SAP organization cleansing along with HR.

2. Complete SAP authorization Procedure and guidelines

3. Closing audit findings

4. Conducting SAP authorization Training for new trainees

5. Completing Data Analysis for CEO Leadership Challenge Program - Reliability Project

6. Completing functional assignments related to FANAR +

7. Complete the job evaluation task along with COMPANY HR corporate

8. Complete the new implementation of the new approved organization chart in SAP

9. Complete SAP user administration due to transfers, promotions, progressions, clearance and new joining

10. Complete SAP procurement activities related to business planning

11. Complete invoicing settlement

12. Complete some events arrangements

13. Complete SSRS Authorization Tasks

14. Complete arrangement of gifts & trophies

15. Complete document controlling

16. Complete external SAP user administrations and role assignments

17. Complete manpower reporting

18. Complete delegation processes

19. Complete employee attrition

20. Complete HR master data review

21. Complete segregation of duties

22. Cooperate with COMPANY AMT for inter-affiliate role assignments

2013:

Objective: Resolving internal & External SAP access Requests

Target: to achieve 100% completion

Weightage: 40.0%

Due Date: 12/31/2013

Status:

Complete

Objective: maintaining the SAP Organization structure as per the latest approved plan

Target: to complete the process 100%

Weightage: 20.0%

Due Date: 12/31/2013

Status:

Complete

Objective: prepare & Organize 2013 organizations manpower plan by using MS VISIO

Target: to complete it until approval

Weightage: 5.0%

Due Date: 12/31/2013

Status:

Complete

Objective: performing purchase requisitions to get the required services and materials that related to business planning such as manpower,events, Gifts, training ..etc

Target: to achieve 100%

Weightage: 20.0%

Due Date: 12/31/2013

Status:

Complete

Objective: controlling business planning invoices related to manpower, Quality and Material

Target: to achieve 100%

Weightage: 5.0%

Due Date: 12/31/2013

Status:

Complete

Objective: Controlling HR reports including attritions and manpower and complete employee clearance process

Target: to achieve 100%

Weightage: 10.0%

Due Date: 12/31/2013

Status:

Complete

------------------------------------------------------------------- LEGEND: EHSS: Environment, Health, Safety & Security SHEM: Safety Health Environmental Management IDP: Individual Development Plan Co-op: Cooperative Program (under graduate Training program) LMS: Learning Management System CAT: Competency Analysis Tool TRACCESS: it’s a training system for job qualification program JQP: Job Qualification Program L&D: Learning & Development T&D: Training & Development