a/c-d/c battery backup sump pump system - … backup sump pump system, since this manual contains...

IMPORTANT: Even if you have the Pro Series backup sump pumpsystem installed by someone else, you must read and follow thesafety information contained in this manual. Failure to do socould result in property damage, serious injury, or death.

A/C-D/CBattery Backup

Sump Pump System

Important Safety Warnings andInstructionsElectrical precautions 1Battery preparation 1Battery precautions 1

IntroductionItems included in system 2Additional items needed 2Replacement parts list 2System specifications 2

Pump & Pipe Installation InstructionsInstallation options 3Direct discharge to outside 4Connection to existing discharge 5Direct discharge for narrow sumps 6

Connection to existing discharge for narrow sumps 7

Battery Instructions 8,9

Control Unit ConnectionsPositioning the float switch 9Connecting the pump 9Installing the battery fluid sensor 10Connecting the battery 10Connecting two batteries 10Connecting to AC power 10

Understanding the WarningLights and AlarmsSilencing the alarm 10Battery fluid is low 11Battery problem 11

Cleaning battery terminals 11Replacing the battery 12Power failure 13Pump or fuse failure 13Pump was activated 14Replacing the pump 14Battery power level 14

Testing the SystemTesting the float switch 15

Connecting the Remote Alarm 15

Parts & Service InformationTechnical support 15

Troubleshooting Guide 16

Warranty 17

Other Products 18

Instruction Manual & Safety Warnings

Table of Contents

Important SafetyWarnings & InstructionsSAVE THESE INSTRUCTIONS. This manualcontains important SAFETY WARNINGS andOPERATING INSTRUCTIONS for the PHCC ProSeries 2400 battery backup sump pump system.You will need to refer to it before attempting anyinstallation or maintenance. ALWAYS keep theseinstructions with the unit so that they will beeasily accessible.

Failure to read and follow these warnings andinstructions could result in property damage,serious injury, or death. It is important to readthis manual, even if you did not install the ProSeries backup sump pump system, since thismanual contains safety information regardingthe use and maintenance of this product. DONOT DISCARD THIS MANUAL.

ELECTRICAL PRECAUTIONS

Risk of electrical and fire hazard. May resultin death, serious injury, shock or burns. Tohelp reduce these risks, observe thefollowing precautions:• DO NOT walk on wet areas of the basement

until all power has been turned off. If themain power supply is in a wet basement, callan electrician.

• NEVER handle the control unit with wethands or while standing on a wet surface.

• ALWAYS unplug the control unit anddisconnect the cables from the battery beforeattempting any maintenance or cleaning.

• ALWAYS unplug the main pump wheninstalling or servicing the backup pump orfloat switch to avoid electric shock.

• DO NOT expose the control unit to rain orsnow.

• DO NOT pull the cord when disconnecting thecontrol unit. Pull the plug.

• MAKE SURE THERE IS A PROPERLYGROUNDED RECEPTACLE AVAILABLE. Thispump is wired with a 3-prong grounded plug.To reduce the risk of electrical shock, be

certain that it is only connected to a properlygrounded 3-prong receptacle (preferably withground fault circuit intercept). If you have a2-prong receptacle, have a licensedelectrician replace it with a 3-prongreceptacle according to local codes andordinances.

• DO NOT use an extension cord. The electricaloutlet should be within the length of thepump’s power cord, and at least 4 feet abovethe floor.

• DO NOT use an attachment not recommendedor sold by the manufacturer. It may result ina risk of fire or injury from an electrical shock.

• DO NOT operate the computer control unit ifit has received a sharp blow, been dropped, orotherwise damaged in any way.

• DO NOT disassemble the control unit.• DO protect the electrical cord from sharp

objects, hot surfaces, oil and chemicals.Avoid kinking the cord.

• MAKE SURE the supply circuit has a fuse orcircuit breaker rated to handle the powerrequirements of this system.

When service is required, contact Glentronicstechnical support at 800-991-0466, option #3,or send an e-mail to [email protected] the control unit to the manufacturer forany repairs at the following address:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

BATTERY PREPARATION

Sulfuric acid can cause blindness or severeburns. Avoid contact with skin, eyes, orclothing. In the event of an accident, flushwith water and call a physician immediately.KEEP OUT OF REACH OF CHILDREN.

To help reduce these risks, observe thefollowing precautions:• Someone should be within range of your voice

or close enough to come to your aid when youwork near a lead-acid battery.

• Have plenty of fresh water and soap nearby incase battery acid contacts skin, clothing oreyes.

• Wear eye and clothing protection and avoidtouching your eyes while working withbattery acid or working near the battery.

• If battery acid contacts skin or clothing, washimmediately with soap and water. If acidenters eye, immediately flood eye withrunning cold water for at least 15 minutesand get prompt medical attention.

• Battery posts and terminals contain lead andlead compounds, chemicals known to theState of California to cause cancer andreproductive harm. Wash hands afterhandling.

BATTERY PRECAUTIONS

Explosive gases could cause serious injury ordeath. Cigarettes, flames or sparks couldcause battery to explode in enclosed spaces.Charge in a well-ventilated area. Alwaysshield eyes and face from battery. Keep ventcaps tight and level.

To help reduce these risks, observe thefollowing precautions:• NEVER smoke or allow a spark or flame in the

vicinity of the battery.• Use the Pro Series control unit for charging a

LEAD-ACID battery only. DO NOT use thecontrol unit for charging dry-cell batteriesthat are most commonly used with homeappliances.

• Be sure the area around the battery is well-ventilated.

• When cleaning or adding water to the battery,first fan the top of the battery with a piece ofcardboard (or another non-metallic material)to blow away any hydrogen or oxygen gas thatmay have been emitted from the battery.

• DO NOT drop a metal tool onto the battery. Itmight spark or short-circuit the battery andcause an explosion.

• Remove personal metal items such as rings,bracelets, watches, etc. when working with alead-acid battery. A short circuit through one

of these items can melt it, causing a severeburn.

• ALWAYS remove the power cord from theelectrical outlet before connecting ordisconnecting the battery cables.

• Check the polarity of the battery posts. ThePOSITIVE (+) battery post usually has a largerdiameter than the NEGATIVE (-) post.

• When connecting the battery cables, firstconnect the small ring on the end of theWHITE wire to the NEGATIVE (-) post of thebattery, and then connect the large ring onthe end of the BLACK wire to the POSITIVE (+)post of the battery.

Do not use this system to pump flammableor explosive fluids such as gasoline, fuel oil,kerosene, etc.

Page 1

! DANGER

! DANGER

! WARNING / POISON

! DANGER

POSITIVE POST HASLARGER DIAMETER

NEGATIVE POST HASSMALLER DIAMETER

POSITIVEPOST

NEGATIVEPOST

IntroductionThe PHCC Pro Series 2400 A/C-D/C backup sumppump is designed as an emergency backupsystem to support your main AC sump pump, andit will automatically begin pumping any time thefloat switch is activated by rising water.

If your main AC pump breaks or is unable to keepup with all the incoming water, the Pro Seriespump is capable of running without dischargingthe battery, as long as the AC power is on. Assoon as the AC power is interrupted, the batterytakes over. Should any malfunction or emergencyoccur that involves the sump pump, the battery,or the AC power, the Pro Series system will soundan alarm. A light on the display panel of thecontrol unit will indicate the cause of the alarmand the corrective action.

For added reliability, the float switch has, notone, but two floats mounted within a protectivecage. Should one float fail to operate, the secondfloat automatically activates the pump. Theprotective cage prevents debris or other wiresfrom interfering with the movement of the floats.

To extend the battery run time, two batteries maybe connected to the Pro Series 2400 system bypurchasing a second battery and acid pack, aswell as a set of battery jumper cables. Jumpercables specifically designed for this use areavailable from the manufacturer, Glentronics, Inc.

The Pro Series Sump Pump System includes:• A control unit with a dual float switch, a

battery fluid level sensor, battery cables, a 5amp AC fuse, and a 20 amp DC fuse

• A metal hose clamp for mounting the floatswitch

• A pump• A battery box• A battery filler bottle for adding distilled

water to the battery

You will also need to supply:• A Pro Series 2200 Standby Battery or a Pro

Series Maintenance-Free Battery (B12-90)DO NOT use an automotive battery with thissystemDO NOT use a Pro Series 1000 battery with thissystem. It will not run the pump as long as thePro Series 2200 or B12-90 battery

The internal construction of some wet cell batteriesmay not be compatible with this system.Glentronics can not guarantee the compatibility ofother brands of batteries. The use of a Pro Seriesbattery is HIGHLY recommended.• 1½” rigid PVC pipe and fittings• PVC primer and cement• A union with hose clamps or a “Y” connector

and two (2) check valves, depending on theinstallation method you use

• A 1½” PVC pipe adapter (1½” SLIP x 1½”MIPT)

• A surge protector (recommended)• Six (6) quarts of 1.265 specific gravity battery

acid

For narrow sump pits you will needsome additional parts:• An “L” bracket at least six (6) incheslong (preferably one that will notrust)

• Two (2) stainless steel hose clamps• One (1) stainless steel screw (#8-32

x 3/4”), a matching washer & nut

To connect two batteries you willneed:• Two (2) batteries of similar age and

capacity (so they will have equalpower)

• Another battery box (optional)

• Two (2) acid packs to fill the dry batteries• A set of battery cables with rings on both

ends to connect the two batteries together(available from Glentronics, Inc.)

Use of a Pro SeriesKlunkless CheckValve™ will providequieter operation.(See page 18 formore information.)

Replacement Part NumbersPump . . . . . . . . . . . . . . . . . . . . . . .1011010Float switch assembly w/hose clamp . .1020011Fluid sensor assembly . . . . . . . . . . . .1014001Battery box . . . . . . . . . . . . . . . . . . .1113003Battery filler bottle . . . . . . . . . . . . . . .BFB-PBattery jumper cable for 2 batteries . . . . . .BJC

Call 800-991-0466, option #3 to order parts.

System SpecificationsPower supply requirements . . . . . .115 volts ACPumping capacity . . . . . . . . . .4000 GPH @ 0’Pumping capacity . . . . . . . . .2400 GPH @ 10'Pumping capacity . . . . . . . . .1600 GPH @ 12'Pumping capacity . . . . . . . . . .600 GPH @ 15'Pump dimensions w/elbow . . . . . .81⁄2 H x 9” WPump housing & strainer . . . . . .non-corrosive,

will not rustPump . . .can run dry for short periods of time;

can be used in sumps with water softenerFloat switch . . . . . . . . . .independent, can be

set at any level

Page 2

Control Unit

Battery Box

Hose Clamp

DualFloatSwitch

PumpBattery Wires Fluid Sensor

BatteryFillerBottle

Pump & PipeInstallation InstructionsThere are two basic methods that can be used toinstall the pump, a direct discharge to theoutside of the building, or a connection to anexisting discharge pipe. The same two optionsapply in very narrow sump pits where the backuppump must be mounted above the main pump.

Whenever possible, install your Pro Seriesbackup pump with a direct discharge to theoutdoors. By using this method, there willalways be an outlet for the water from the sump.During times of very heavy rain, many stormsewers fill up. If your pump is trying todischarge water into a full sewer, there isnowhere for the water to go. By dischargingdirectly outdoors, there is always an outlet forthe water that is pumped out of the sump. Forthis method, you will need to drill a holethrough a floor joist or the foundation from thebasement to the outside of the house.

If the direct discharge method is not possible orconvenient, the Pro Series pump can beconnected to the same line as your main ACsump pump by installing a “Y” connector andtwo (2) check valves.

In most cases, the backup pump will fit next tothe main AC pump in the sump pit. In verynarrow pits, the backup pump can be mountedabove the main AC pump. Try to fit the backuppump on the floor of the sump first. Make surethere is enough room so the backup pump andthe main pump do not touch each other.

Select the installation method that will best suityour needs from the diagrams at the right. Fullinstructions for each installation method areprovided on the following pages.

Installation will take a couple hours.

Page 3

NORMAL SUMP PITINSTALLATIONS

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

PRO SERIESBACKUP PUMP

DRAIN TILE

PUMP WIRE

HOSECLAMPS

PIPE ADAPTER


"L" BRACKET

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

PUMPWIRE

PIPE ADAPTER

DRILL 1/8" HOLEIF CHECK

VALVE USED

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE


DRAIN TILE

UNIONOR CHECK

VALVE

CHECKVALVE

PUMP WIRE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

PIPE ADAPTER


VALVE USED


DRAIN TILE

UNIONOR CHECK

VALVE

CHECKVALVE

Installation BConnection to ExistingDischarge PipePage 5

Installation CDirect Discharge

to OutsidePage 6

Installation DConnection to ExistingDischarge PipePage 7

Installation ADirect Discharge

to Outside

NARROW SUMP PITINSTALLATIONS

Pump & PipeInstallation InstructionsINSTALLATION A:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING (Diagram A)

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injuryor death.

1. Cut a piece of 1½” rigid PVC pipe longenough to reach from the bottom of thesump pit to one (1) foot above the floor.Prime and cement it to a 1½” pipe adapter,then screw the adapter into the pump.

2. Secure the pump wire so that the plug on theend will not fall into the sump. Attach thewire to the pipe with a piece of tape.

3. Place the pump with the PVC pipeattachment on the bottom of the sump floornext to the main AC pump. The pumpsshould not touch each other. Do not mount

the pump to any existing pipes; it should beplaced on the floor of the sump. A brick maybe placed under the pump if there are rocksor other debris on the sump floor that mayclog the pump.

4. Attach a union or a check valve to the top ofthe 1½” pipe. This will allow the pump tobe removed easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely toprevent leaking. When directly discharging tothe outside of the building, no check valve isrequired. However, a check valve will preventwater from flowing back into the pit when thepump has stopped.

If you use more than a total of 20 feet of

pipe in the installation (including verticaland horizontal runs), install a check valve inplace of the union. Make sure it is installedwith the arrow pointing up, or it will notprevent the backflow of water. When a checkvalve is used, a 1/8” hole must be drilled inthe PVC pipe above the Pro Series pump.Drill the hole at a 45° angle toward thebottom of the sump to avoid splashing wateroutside the sump pit. Make sure the hole isabove the water line and below the checkvalve. If a hole is not drilled above thepump, an air lock may prevent the pumpfrom operating.

PUMPWIRE

PIPE ADAPTER


VALVE USED

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE


DRAIN TILE

UNIONOR CHECK

VALVE

CHECKVALVE

1

2

3

4

Diagram A

! DANGER

CAUTION

Pump & PipeInstallation InstructionsINSTALLATION B:CONNECTION TO AN EXISTING DISCHARGE PIPE(Diagram B)

Depending on your installation requirements,PVC pipe lengths will vary. Cut the pipes andassemble them as shown in photo #7. Do notcement them together until you are sure they arecut to the correct lengths. It is important tokeep the discharge pipes on both pumps parallelto each other, so that the pumps remain flat onthe floor of the sump. More detailedinstructions follow.

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath.

1. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the bottom of the sump pit toone (1) foot above the floor. Prime andcement it to a 1½” pipe adapter, then screwthe adapter into the pump.

2. Install a check valve on the top of the PVCpipe attached to the Pro Series pump. Makesure it is installed with the arrow pointing upor it will not prevent the backflow of water.

3. When a check valve is used, a 1/8” holemust be drilled in the PVC pipe above thePro Series pump. Make sure it is above thewater line and below the check valve. Drillthe hole at a 45º angle toward the bottomof the sump to avoid splashing wateroutside the sump pit. If a 1/8” hole is notdrilled in the pipe above the pump, an airlock may prevent the pump from operating.

4. If there is no check valve on the dischargepipe of the main AC pump, one must beinstalled at this time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the top of the pipeand tighten the bottom hose clamp. Nowprime and cement a small piece of 1½” PVCpipe to the bottom of a “Y” connector. Primeand cement the top of the “Y” assembly to thedischarge pipe with the “Y” extension facingdown toward the backup pump. Now connectthe bottom of the assembly to the check valveand tighten the hose clamp.


6. Place the pump with the PVC pipe attachmenton the bottom of the sump floor next to themain AC pump. The pumps should not toucheach other. Do not mount the pump to anyexisting pipes; it should be placed on thefloor of the sump. A brick may be placed

under the pump if there are rocksor other debris on the sump floorthat may clog the pump.

7. Connect a piece of 1½” PVC pipeabove the check valve of the ProSeries pump, and attach a 45°elbow to that pipe. Extendanother piece of pipe to reachfrom the 45° elbow to the “Y”connector on the other pipe.

8. Prime and cement all pipeconnections securely to preventleaking, and tighten all the hoseclamps.

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE


DRAIN TILE

Diagram B

2 3

CAUTION

! DANGER

6

7

54

1

Pump & PipeInstallation InstructionsINSTALLATION C:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING FOR NARROW SUMP PITS (Diagram C)


1. Attach an “L” bracket to the discharge pipe ofthe main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer is

attached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto (1) foot above the floor. Prime and cementit to the 1½” pipe adapter, then screw theadapter into the pump.

5. Attach a union or check valve to the top ofthe 1½” PVC pipe. This will allow the pumpto be removed easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely toprevent leaking. When directly discharging tothe outside of the building, no check valve is

required. However, a check valve will preventwater from flowing back into the pit when thepump has stopped.

If you use more than a total of 20 feet of pipein the installation (including vertical andhorizontal runs), install a check valve in placeof the union. Make sure it is installed with

the arrow pointing up or it will not preventthe backflow of water. When a check valve isused, a 1/8” hole must be drilled in the PVCpipe above the Pro Series pump. Drill thehole at a 45° angle toward the bottom of thesump to avoid splashing water outside thesump pit. Make sure the hole is above thewater line, and below the check valve. If ahole is not drilled above the pump, an air lockmay prevent the pump from operating.

PUMP WIRE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

PIPE ADAPTER


VALVE USED


DRAIN TILE

UNIONOR CHECK

VALVE

CHECKVALVE

Diagram C

2c

CAUTION

! DANGER

2b2a

“L” BRACKET

1

3 4

5

Pump & PipeInstallation InstructionsINSTALLATION D:CONNECTION TO EXISTING DISCHARGE PIPEFOR NARROW SUMP PITS (Diagram D)

Depending on your installation requirements,PVC pipe lengths will vary. Cut the pipes andassemble them as shown in photo #8. Do notcement them together until you are sure they arecut to the correct lengths. It is important to keepthe discharge pipes on both pumps parallel toeach other, so that the pumps remain flat on thefloor of the sump. More detailed instructionsfollow.


1. Attach an “L” bracket to the discharge pipe of

the main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer isattached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto one (1) foot above the floor. Prime andcement it to a 1½” pipe adapter, then screw

the adapter into the pump.

5. Install a check valve on the top of the PVCpipe attached to the Pro Series pump. Makesure it is installed with the arrow pointing upor it will not prevent the backflow of water.

6. When a check valve is used, a 1/8” holemust be drilled in the PVC pipe above thePro Series pump. Make sure it is above thewater line and below the check valve. Drillthe hole at a 45º angle toward the bottomof the sump to avoid splashing wateroutside the sump pit. If a 1/8” hole is notdrilled above the pump, an air lock mayprevent the pump from operating.

7. If there is no check valve on the main ACpump discharge pipe, one must be installed atthis time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the top of the pipeand tighten the bottom hose clamp. Now

prime and cement a small piece of 1½” PVCpipe to the bottom of a “Y” connector. Primeand cement the top of the “Y” assembly to thedischarge pipe with the “Y” extension facingdown toward the backup pump. Now connectthe bottom of the assembly to the check valveand tighten the hose clamp.

8. Connect a piece of 1½” PVC pipe above thecheck valve of the Pro Series pump, andattach a 45° elbow to that pipe. Extendanother piece of pipe to reach from the 45°elbow to the “Y” connector on the other pipe.

9. Prime and cement all pipe connectionssecurely to prevent leaking, and tighten allthe hose clamps.

PUMP WIRE

HOSECLAMPS

PIPE ADAPTER


"L" BRACKET

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

Diagram D

CAUTION

! DANGER

4 75 6 8

1 32a 2b 2c

“L”

BRACKET

Battery InstructionsA new Pro Series 2200 Standby Battery will runthis system for a minimum of 8 hourscontinuously. However, most of the time thepump will turn on and off, and this battery willrun the pump intermittently for days.

To increase the running time of this system to 16hours of continuous pumping, two batteries canbe connected together. Ideally the batteriesshould be of similar age and capacity.Connecting an old and new battery together willnot charge properly. Specific connectioninstructions will be explained on pages 9 and 10.

In addition, the unique materials in the ProSeries 2200 Standby batteries enable them tolast for five to seven years in standby service.

• The use of automotive batteries is NOTrecommended. Automotive batteries arenot designed for this application. They willonly run the pump for a short time and willhave a shorter life than a standby battery.

• The battery fluid sensor is designed to fitthe Pro Series Standby batteries.Measuring the battery fluid is one of themost important features of the system,since about 80% of backup sump pumpfailures are the result of a battery that hasdried out.

• The internal construction of some wet cellbatteries may not be compatible with thissystem. Glentronics can not guarantee thecompatibility of other brands of batteries.The use of a Pro Series 2200 battery isHIGHLY recommended.

DO NOT insert the fluid sensor into anybattery except a Pro Series Standby battery.DO NOT drill a hole in another brand ofbattery to accommodate the fluid sensor. DO NOT use the enclosed battery cap on anybattery except a Pro Series battery. DO NOTdrill a hole in the cap of another brand ofbattery to accommodate the fluid sensor.Batteries emit explosive gases which cancause serious injury or death.

PREPARING THE PRO SERIESSTANDBY BATTERYThe Pro Series Standby batteries are shipped dry(without acid) so they never lose power beforeyou take them home. A battery is activatedwhen the acid is added, and then it slowlybegins to deteriorate as it ages. By adding theacid just before use, the battery will always befresh. Use 1.265 specific gravity battery acid tofill the battery. It is available where youpurchased the battery.

Contains sulfuric acid. Wear eye andclothing protection. If battery acid contactsskin or clothing, wash immediately withsoap and water. If acid enters eyes, flushwith water for 15 minutes, and get promptmedical attention. Review the safetyinstructions on page 1.

PRO SERIES BATTERIES COME IN TWOCONFIGURATIONS. THE TOPS OF THE BATTERIESLOOK DIFFERENT, AND THE DIRECTIONS FORFILLING THE BATTERIES AND CONNECTING THEFLUID SENSOR WILL VARY SLIGHTLY. IF THE TOPOF YOUR BATTERY LOOKS LIKE PHOTO A, FOLLOWTHE INSTRUCTIONS ON THIS PAGE. IF THE TOPOF YOUR BATTERY LOOKS LIKE PHOTO B ON PAGE9, FOLLOW THE INSTRUCTIONS ON PAGE 9.

TO FILL THE BATTERY1. Remove the cover of the battery box by

pushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the foil seal on the top of the battery.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab andpull out the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shownat the right. Pinch the end of the hosetogether and cut off the tip. Insert the endof the hose into each cell. Control the flowby pinching the hose with thumb andforefinger. Fill each cell of the battery to alevel just covering the battery plates, andthen go back and top off each cell equally.It is important to have all the cells filledequally or the battery will not operateproperly. The acid should reach a level about

¼” below the cap ring as shown in thediagram below. DO NOT OVERFILL THEBATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, screwthe six (6) caps securely on the top of the battery.

The battery will be charged 70-80% 30 minutesafter adding the acid. The system will thenfinish charging the battery. During this time thealarm may sound. The alarm will shut off within24 hours.

When you fill the battery for the FIRST time,it will be the ONLY time you add acid to thebattery. In the future, when the fluid level islow, add distilled water to the cells. NEVERadd more acid.

This backup system will also accommodate amaintenance-free battery, eliminating the needto fill the battery. Slide the switch on the frontof the controller panel to the type of batterybeing used with the system. The fluid sensor isnot needed when using maintenance-freebatteries. However, you MUST attach the fluidsensor to the positive post of the battery tosilence the fluid alarm.

CAUTION

! DANGER

! DANGER/POISON

CAUTION

2nd LEVEL

1st LEVEL

PLATES

CELL WALL

1 1st LEVEL, COVER THE PLATES

�

THE BOTTOM OF THE CAP RINGS

BATTERY TERMINALS

BATTERY CAP RINGS

CROSS SECTION OF BATTERY

1. Fill to 1st level, coverthe plates

2. Then fill to 2nd level,just below the bottomof the cap rings

Diagram E

Do not throw anold battery in thetrash. Take it to aservice station orrecycling center.

1

43

BATTERY A

2

If your battery looks like the battery above,follow these instructions.

1. Remove the cover of the battery box bypushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the two battery caps by lifting themup with a screwdriver. DO NOT lift the cap byprying it up from the groove on the back ofthe cap. It may damage the vent.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab andpull out the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shownbelow. Pinch the end of the hose togetherand cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinchingthe hose with thumb and forefinger. Fill eachcell of the battery to a level just covering

the battery plates, and then go back andtop off each cell equally. It is important tohave all the cells filled equally or thebattery will not operate properly. The acidshould reach a level about ¼” below the capring as shown on page 8. DO NOT OVERFILLTHE BATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acidif necessary. The battery acid may bubble atthis time and give off a sulfur-like smell, butthis is normal. After the battery has beenfilled, press the caps securely on the top ofthe battery.

The battery will be charged 70-80% 30 minutesafter adding the acid. The system will thenfinish charging the battery. During this time thealarm may sound. The alarm will shut off within24 hours.

When you fill the battery for the FIRST time,it will be the ONLY time you add acid to thebattery. In the future, when the fluid levelis low, add distilled water to the cells.NEVER add more acid.

This backup system will also accommodate amaintenance-free battery, eliminating the needto fill the battery. Slide the switch on the frontof the controller panel to the type of batterybeing used with the system. The fluid sensor is

not needed when using maintenance-freebatteries. However, you MUST attach the fluidsensor to the positive post of the battery tosilence the fluid alarm.

Control Unit Connections

Risk of electrical shock or battery explosion,which can cause serious injury or death.Unplug the main AC pump to avoid electricalshock. Wear eye protection. Work in a well-ventilated area. Do not smoke or allow a sparkor flame in the vicinity of the battery. Avoiddropping metal tools on the battery. If batteryacid contacts eyes, flush with water for 15minutes and get prompt medical attention.Review the safety instructions on page 1.

Position the control unit in asecure place approximately four(4) feet above the floor. Be surethe power cord will reach the ACpower outlet, and the pump cableand the float switch will reachthe bottom of the sump pit.Position the unit in a well-ventilated area. Do not placeanything on top of the battery.Do not place anything on top ofthe control unit. (Diagram F)

1. Positioning the dual floatswitch: The float switch willactivate the pump when thewater raises either float, and itwill remain running as long asthe water is above the float.When the water drops belowthe float switch, an internaltimer in the control unit willkeep the pump running anadditional 25 seconds toempty the sump pit. Theswitch should be mountedabout six (6) inches above thewater level line in the sumppit. Attach the float switchvery securely to the dischargepipe with the stainless steelhose clamp. Unscrew theclamp. Wrap it around the

float bracket and pipe, and then tighten thescrew until the float is secure. Be sure theswitch is positioned vertically with the mountingbracket at the top. Do not tilt the switch. Donot position the float switch on the side of thedischarge pipe facing the drain tile or anyincoming rush of water!

2. Connecting the pump: Remove the securitytag from the pump and plug the pump wires intothe pump connector on the back of the controlunit. Keep the backup pump wire, the AC pumpwire, and the float wire separate from eachother. Do not let them cross on the finalinstallation.

3. Installing the battery fluid sensor: Removethe cover of the battery box by pushing in thetabs on the front and back, then lifting up.

Page 9

BATTERY CABLE

SENSOR WIRE

SENSORTERMINAL

BATTERY

BATTERYBOX

ACOUTLET

SURGEPROTECTOR

COMPUTERCONTROL UNIT

PUMPWIRE

FLOAT WIRE

FLOAT SWITCH

PIPE ADAPTER


MAIN AC PUMP

WIRETIE DRAIN TILE

ACPUMPWIRE

UNIONOR

CHECKVALVE

Diagram F

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1

CAUTION

2

4

BATTERY B

21 3

Fan the area around the top of the battery witha piece of cardboard (or another non-metallicmaterial) to remove any hydrogen or oxygengas that may have been emitted from thebattery. (a) Place the fluid sensor in the holeprovided on the top of the battery. It islocated in the second cell from the positivepost, and the location is marked by an arrowon the top label. Hold the sensor straight upand press it firmly into the hole. Do not bendthe sensor. (b) If you are using two batteries onthe system, the fluid sensor should be placed inthe battery directly connected to the controller.

4. If you are not using the Pro Series 2200Standby battery, you cannot use thebattery fluid sensor. However, you mustattach the sensor to the POSITIVE (+) postof the battery or the alarm will soundcontinuously. The Pro Series sump pumpsystem will not warn you if the fluid levelis low in this configuration. You will needto check your battery every couple ofmonths to see if it needs water. If thebattery dries out, the system will not work.If you are using a maintenance-freebattery, you cannot add fluid to thebattery. The sensor MUST be attached tothe POSITIVE (+) post of the maintenance-free battery to disconnect the fluid alarm.

5. Connecting the battery: Remove the wingnuts from the battery terminals. Remove thesecurity tag from the battery cables. Attachthe battery cables to the battery…the WHITEwire to the NEGATIVE (-) post, and the BLACKwire to the POSITIVE (+) post. Replace thewing nuts and tighten them. Slide the switchon the front of the controller to the type ofbattery used with the system (maintenancefree battery or non-maintenance free battery).

6. If you are connecting two batteries to thesystem, before you replace the wing nuts,connect the additional cable to the twobatteries….the BLACK wires to the POSITIVE(+) posts and the WHITE wires to theNEGATIVE (-) posts of each battery. NEVERattach one end of the positive wire to thepositive post and the other end of thepositive wire to the negative post on theother battery.

7. Immediately plug the AC power cord into agrounded AC wall outlet. (A surge protectorthat protects all three pins on the power plugis recommended.) You will have 10 secondsbefore the “Power failure” alarm will sound.The alarm will be silenced once the unit isplugged into the wall.

8. If any of the alarms are sounding, press theGRAY button on the front of the control panelfor one (1) second

9. Secure the cover on the battery box byslipping the tabs through the fittings on thefront and back of the box.

10. For a neater install-ation, secure thecables from thecontrollers to thedischarge pipe in acouple places. Makesure the wires are nottouching each otheror overlapping each other.

11. BE SURE TO PLUG IN THE MAIN AC PUMPWHEN YOU FINISH THE INSTALLATION.

��Understanding theWarnings & AlarmsThe Pro Series control unit features a series ofwarning lights that pinpoint potential problems.In addition, an alarm sounds to alert you to theproblem. In some cases the lights and alarm willgo off automatically when the problem has beensolved. In others, the GRAY button must bepushed to silence the alarm. Refer to the tablebelow for a quick review of the features and theircorresponding alarm status.

SILENCING THE ALARMDURING AN EMERGENCYIf the alarm can be silenced before the problem

is corrected, you may silence it for two (2)minutes by holding down the GRAY button forone (1) second. The alarm will be silenced, butthe light will stay on. To silence the alarm for24 hours, hold down the GRAY button for five (5)seconds. It will automatically reset itself after24 hours. The warning light will stay on.

1 The fluid in the battery is low

Risk of electrical shock or battery explosion,which can cause serious injury or death.Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

! DANGER

3a

SURGEPROTECTOR7 8

POSITIVEPOST

NEGATIVEPOST5

3b 4Alarm can be Alarm shuts off

silenced before automaticallyproblem is when the problem

Warning corrected is correctedBattery fluid low Yes YesBattery problem No No, push GRAY button

Power or AC fuse failure Yes YesPump or DC fuse failure No No, push GRAY buttonPump was activated Yes No, push GRAY button6

1

2

3

4

5

6

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10

If this warning light and alarm are on, you needto add distilled water to the battery.

1. Unplug the control unit power cord from thewall outlet.

2. Remove the cover of the battery box bypushing in the tabs on the front and back,then lifting up.

3. Fan the area around the top of the batterywith a piece of cardboard (or another non-metallic material) to remove any hydrogen oroxygen gas that may have been emitted fromthe battery.

4. Then unscrew the wing nuts and remove thebattery cables and the fluid sensor from thebattery.

5. Remove the battery caps. Add distilled waterto the battery filler bottle and replace thenozzle. Place the battery filler into each cellof the battery and press down. It will fill thebattery cell to the correct level and stopautomatically. If distilled water is notavailable, tap water with a low mineralcontent may be used. Well water is notrecommended. NEVER ADD MORE ACID.

6. Replace the battery caps. Replace the fluidsensor in the hole on the top of the battery orin the yellow battery cap, depending onwhich battery you own. Be sure the fluidsensor is positioned in the second cell fromthe positive post. The hole is marked with anarrow. Replace the battery cables…the WHITEwire to the NEGATIVE (-) post, and the BLACKwire to the POSITIVE (+) post. Replace thewing nuts and tighten.

7. Replace the cover of the battery box.

8. Plug the controller back into the outlet. (Youshould provide additional protection for thecontrol unit by using a surge protector.)

9. If any of the alarms are sounding, press theGRAY button on the front of the control panelfor one (1) second.

2 The battery terminals are corroded or thebattery is defective

This light and alarm will come on when thecontrol unit detects there is less than one (1)hour of pumping power left in the battery, orthat the battery is defective. The alarm cannotbe silenced, because action needs to be taken toprotect your basement. If your battery is morethan five (5) years old, replace it. If not, hereare several situations that would cause the pumpto run the battery for an extended time anddischarge the battery. Check the list belowbefore you replace the battery.

• If the 3rd light on the controller is also on, itmeans that the unit is not receiving AC power.Either the AC power is out, the circuit breaker hasblown, or the outlet is bad. When the problemis corrected, the battery should recharge.

• If the 5th light on the controller is also on,check your main pump for failure. The backuppump may have been activated repeatedly ifyour main AC pump is broken, or you areexperiencing heavy rains and your main pumpcannot keep up with the inflow of water. Youmay need to upgrade or replace your mainpump. When the problem is corrected, thebattery should recharge.

• If no other lights are on, this means theterminals may be corroded, and the batterycannot charge properly. Unplug the chargerfrom the wall outlet. Then, check the batterycables and the battery terminals for corrosion.Clean and tighten them as needed. Theprocedure is described in the next column.

• If the battery terminals have been cleanedand the light is still on, there could be aproblem with the controller or the battery.The best way to determine if the battery isthe problem is to have it charged and loadtested at any local car service station. If thebattery is bad and less than one (1) year old,it can be returned to the place of purchase fora replacement (receipt required). If the

battery is good, contact Glentronics’ servicedepartment for further instructions. Thephone number is 800-991-0466, option #3.

If the battery alarm goes on while the pump isrunning and the power is out, you will have aminimum of one (1) hour of continuous pumpingtime to replace the battery. (In most cases, thepump does not run continuously, and therefore,you actually have a longer time to replace it.)You will not be able to silence the alarm. Leftunattended, the basement will flood. In asevere emergency, if a replacement battery is notavailable, you could temporarily use your carbattery, or recharge this battery by connecting itto your car battery.

Once the AC power is restored, the battery willrecharge automatically, unless it is old ordamaged. The alarm will remain on until theGRAY button is pressed for one (1) second.

In the event that your Pro Series sump pumpsystem has pumped for an extended period oftime, the battery may be very depleted. In thiscondition, when the AC power is returned to theunit, a battery alarm will continue to sound. Thebattery may need a longer period to recharge.Press the GRAY button for five (5) seconds tosilence the alarm.

If the battery is completely discharged, aninternal safety feature will not allow the chargingsystem to activate. Call the Glentronics servicedepartment for instructions or replace the battery.

TO CLEAN THE BATTERYTERMINALS AND CABLES

Risk of electrical shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilatedarea. Do not smoke or allow a spark or flamein the vicinity of the battery. Avoid droppingmetal tools on the battery. If battery acidcontacts eyes, flush with water for 15minutes and get prompt medical attention.Review the safety instructions on page 1.

1. Unplug the power cord from the wall outlet.


! DANGER

SURGEPROTECTOR8 9

POSITIVEPOST

NEGATIVEPOST6a

3

4

Remove

5

2

6b


4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables.

5. Clean the battery posts with a battery postterminal cleaner or a wire brush.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal rings orposts after you have cleaned them, since thiscould prevent the battery from chargingproperly.

7. Replace the fluid sensor in the top of thebattery. If you are using a maintenance-freebattery, attach the fluid sensor to the POSITIVE(+) post of the battery and slide the switch onthe front of the controller panel to“Maintenance Free Battery”.

8. Then replace the battery cables, WHITE to the

NEGATIVE (-) post and BLACK to the POSITIVE(+) post. Tighten the wing nuts.

9. Plug the power cord back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)

10. If any of the alarms are sounding, press theGRAY button on the front of the control panelfor one (1) second.

REPLACING THE BATTERY

Risk of electrical shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilatedarea. Do not smoke or allow a spark or flamein the vicinity of the battery. Avoid droppingmetal tools on the battery. If battery acidcontacts eyes, flush with water for 15minutes and get prompt medical attention.Review the safety instructions on page 1.

REFER TO THE PHOTOS BELOW

1. Unplug the power cord from the wall outlet.

2. Remove the cover of the battery box bypushing in the tabs on the front and back, thenlifting up.

3. Fan the area around the top of the battery witha piece of cardboard (or another non-metallicmaterial) to remove any hydrogen or oxygengas that may have been emitted from thebattery.

4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables.

5. Remove the old battery from the battery boxand place the new battery in the box. Fill thebattery following the instructions on page 8.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal ringsor posts after you have cleaned them, sincethis could prevent the battery from chargingproperly.

Page 12

! DANGER

POSITIVEPOST NEGATIVE

POST

POSITIVEPOST

NEGATIVEPOST

SURGEPROTECTOR

2

3

5

9

8

6

2

3

5

7

6

7

4

Remove

REMOVE

4

7. Replace the battery cables, WHITE to theNEGATIVE (-) post and BLACK to the POSITIVE(+) post. Tighten the wing nuts. Slide theswitch on the front of the controller to thetype of battery used with the system(maintenance free battery or non-maintenance free battery).

8. Insert the fluid sensor in the top of thebattery. (a) If your battery has six (6) capson the top, rinse and dry the bottom of theyellow cap with the extra hole from the oldbattery to remove any residue. Replace thebattery cap in the cell that is 2nd from thePOSITIVE post with the cap from the oldbattery. Insert the fluid sensor in the cap.(b) If your battery has two caps, eachcovering three (3) battery cells, insert thefluid sensor in the top of the battery next to

the arrow. (c) If using a maintenance freebattery you must attach the fluid sensor tothe positive post of the battery to silence thefluid alarm.

9. Plug the power cord back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)

10. If any of the alarms are sounding, press theGRAY button on the front of the controlpanel for one (1) second.

3 The unit is not receiving AC power

There are several causes for power failure. Themost common is a power outage by your electriccompany. During this emergency, the Pro Seriessystem will automatically switch to batterypower and protect your basement from flooding.

You can silence the “AC power failure” alarm for24 hours by pressing the GRAY button for five (5)seconds. The alarm will be silence, but the lightwill stay on. The system will continue to operatewhile the power alarm is silenced. After 24hours, the alarm will reset automatically.

1. If the power is on in the rest of the house,check the home circuit breaker or fuse box forfailure, and correct the problem.

2. Check the power cord. Make sure it is securelyplugged into the wall outlet. Make sure theoutlet is working properly.

3. The control unit may have received a powersurge. (a) Check the AC fuse located on theback panel of the control unit. First, unplugthe control unit from the wall outlet. Then,unscrew the barrel fuse and check to see if thewires in the fuse are intact. To remove thebarrel fuse, push in and turn counterclockwise. Replace the fuse by pushing it inand turning clockwise. (b) If the wires areburned and broken, replace the fuse with a 5amp glass barrel fuse, commonly found athardware stores and auto supply stores. Plugin the control unit. (You should provideadditional protection for the control unit byusing a surge protector.) If the fuse blowsagain, call Glentronics technical support at800-991-0466, option #3.

The control unit must receive 115 volts AC +/-5% from the AC outlet. Any voltage lower than110 volts will activate the power failure alarm.Lower voltages can be caused by utility companybrown outs or a heavy power draw from otherappliances on the same circuit. Reduce thenumber of appliances on the circuit.

4 The pump or DC fuse is defective

Unplug the main AC pump before servicingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath.

REFER TO THE PHOTOS AT RIGHT

The Pro Series control unit will check the pumpand its wire connections each week for possiblepump failure. The system will test the pump byrunning it for 2-3 seconds to make sure it isoperating. The test will not trigger an alarm. Ifthe “Pump or DC fuse” alarm sounds:

1. Check the pump plug in the back of the unitto make sure it is firmly connected. Check thepump wires to make sure they are connectedsecurely to the pump plug. Check the rest ofthe pump wires for any possible breaks.

Page 13

! DANGER

3a

3b 3b

GOOD BLOWNGOOD

BLOWN

SURGEPROTECTOR9

3a

2d POSITIVEPOST

NEGATIVEPOST

2b 2c

2a

Remove

1

2

8c

8b

8a

2. If the pump wires are intact, the pump may beclogged. (a) Disconnect the control unit fromthe wall outlet, and disconnect the batterycables. (b) Release the union or check valveand remove the pump and rigid PVC pipesection from the sump pit. (c) Clear anydebris from the strainer, and then reconnectthe pump to the discharge pipe. (d) Connectthe control unit, and the battery cables to thebattery…the WHITE wire to the NEGATIVE (-)post, and then the BLACK wire to thePOSITIVE (+) post. Tighten the wing nuts onthe battery posts. (e) Plug the control unitback into the wall outlet.

3. (a) Check the DC fuse by pulling it out of thefuse holder. (b) If the wires are burned andbroken, replace the fuse with a 20 amp DCsafety fuse. If the fuse blows again, unplugthe computer control unit from the wall anddisconnect the battery cables from the battery.Then call Glentronics technical support forinstructions at 800-991-0466, option #3. Youmay need to replace the pump.

4. Plug the main AC pump back into the walloutlet.

5 The pump was activated

When water rises in the sump pit and lifts thefloat switch, the pump will begin pumping, andthe “Pump was activated” light and alarm willturn on. The pump warning stays on to alert youto the fact that the standby system was used toempty the water from the sump. Try todetermine what caused the system to activate.

• Check the main pump for failure. It may notbe working, the float switch may be stuck, orit may be too small to handle the inflow ofwater.

• Make sure the check valve is working andinstalled correctly. It may need to bereplaced.

• Make sure the discharge pipe is not clogged orfrozen.

• If the power was out, the backup pump wasautomatically activated. You need to pushthe GRAY button to silence the alarm.

REPLACING THE PUMP

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath. Review the safety instructions onpage 1.

REFER TO PHOTOS AT RIGHT

1. Unplug the Pro Series control unit from thewall outlet.



4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables from the battery.

5. Unplug the pump from the back of the controlunit.

6. Release the union or check valve and removethe pump and the rigid PVC pipe section fromthe sump pit.

7. Unscrew the pipe and adapter from the oldpump, and screw them into the new pump.

8. Lower the pump into the sump and reconnectthe union or check valve.

9. Plug the pump wires into the back of thecontrol unit.

10. Replace the fluid sensor in the top of thebattery. Connect the battery cables to thebattery…the WHITE wire to the NEGATIVE (-)post, and then the BLACK wire to thePOSITIVE (+) post. Tighten the wing nuts.

11. Replace the cover of the battery box.

12. Plug the control unit and the main AC pumpback into the wall outlet. (You shouldprovide additional protection for the controlunit by using a surge protector.)

13. If any alarms are sounding, press the GRAYbutton on the front of the control panel forone (1) second to silence them.

6 Battery power level

Your Pro Series backup sump pump system has agauge which will report the level of chargeremaining in the battery. As the battery’s energyis depleted during operation without AC power, orsimply by aging, the gauge will indicate thepercent of charge remaining in the battery. Shouldthe level drop below 25%, the “Battery problem”indicator will light up and the alarm will sound.

! DANGER

3

8 9

6 7

2 5

4

Remove

10

TESTING THE FLOAT SWITCH

It is important to manually test the floatswitch periodically.

Unplug the main AC pump when installing orservicing the backup pump to avoid electricshock. Failure to do so could cause seriousinjury or death. Review the safetyinstructions on page 1.

Lift the float up and let go. This will activatethe pump. The control unit will run the pump forapproximately 25 seconds so it can empty all thewater in the sump pit. While the pump is active,water will come out of the 1/8” hole that wasdrilled into the PVC discharge pipe. This isnormal. The hole is needed to prevent an airlock within the system. DO NOT obstruct thehole or an air lock may prevent the system fromactivating. If there is no water in the pit, thepump can run dry for this amount of time. Thealarm will sound and the “Pump was activated”light will go on. After the pump has stopped,push the GRAY button to silence the alarm. Ifthe GRAY button is pressed before the pump hasstopped, the alarm will go off temporarily. Waitfor the pump to stop pumping, and then pushthe GRAY button on the front of the control unitto completely silence the alarm. BE SURE TOPLUG IN THE MAIN AC PUMP WHEN YOU HAVECOMPLETED THE TEST.

THE REMOTE TERMINAL

The Pro Series 2400 can be connected to a homesecurity system or other alarm devices to alertyou to a problem or required maintenance.

INSTRUCTIONS FOR CONNECTING THEREMOTE ALARM

The terminal is located on the back of thecontrol unit. There are three (3) positions forwire connections on the terminal: N.C. -normally closed, N.O. – normally open, andcommon.

Check your security system to determine whetheran open (no contact) or closed (making contact)connection is needed to activate the alarm.

The security system will provide two connectionterminals. You will need to extend wires fromthe security system to the Pro Series controlunit. Strip the two wires, ¼” each. Connecteither wire to the common terminal. To securethe wire into the terminal, insert the exposedwire into the hole on the back of the terminalnext to the screw marked common. Turn thescrew a few turns to lock-in the wire.

If the security system requires a closing of acontact to activate the alarm, secure the otherwire in the terminal hole labeled N.O. (normallyopen). If the security system requires anopening of a contact, secure the wire in theterminal hole labeled N.C. (normally closed).

MAINTENANCE CHECK LISTMaintenance should be performed 1-2 times peryear

1. Lift the float switch as described at left.

2. Remove all debris from the bottom of the pit.

3. Remove all debris from the water.

4. Remove all debris from the float switch.

5. Fill the pit with water. Make sure the pumpturns on at the intended level.

6. While the pump is running, make sure thepump is evacuating water at a good pace andwater is coming out of the 1/8” air bleedhole.

7. Remove the fluid sensor and yellow cap fromthe battery and rinse any residue buildup fromthe bottom of the battery cap. Replace thecap and fluid sensor.

8. Check battery fluid levels.

PARTS & SERVICE INFORMATION

You can receive technical support, parts, orservice information by calling Glentronics, Inc.at 800-991-0466, option #3, or by visiting thePro Series website at www.stopflooding.com.Send your unit to the following address if repairsare needed:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

Page 15

LIFTFLOAT

! DANGER

The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .The fluid sensor is installed improperly . . . . . . . . . . . . . . . . .

Not using a Pro Series battery . . . . . . . . . . . . . . . . . . . . . . .

Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . . .

Battery is old or damaged . . . . . . . . . . . . . . . . . . . . . . . . . .

Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .The power cord is unplugged from the wall . . . . . . . . . . . . . .The charger is receiving less than 110 volts from the outlet . .

Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .

The main AC pump failed because of a power outage . . . . . . .The float switch on the main pump is stuck or defective . . . . .The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . . .The main AC pump could not keep up with the inflow of water .

The check valve is stuck or installed improperly and the watercannot pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . .The discharge pipe is clogged or frozen and the water cannotpass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .There is a slight chance of false activation if the float switchcord is wrapped around the AC power cord . . . . . . . . . . . . . .

Pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump wires are exposed . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The control box received a power spike . . . . . . . . . . . . . . . .

No check valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Check valve is broken or installed improperly . . . . . . . . . . . .Discharge pipe is clogged or frozen . . . . . . . . . . . . . . . . . . .There is an air lock in the system . . . . . . . . . . . . . . . . . . . .

The battery cables are connected backwards . . . . . . . . . . . . .

Add distilled water to each cell of the batteryThe fluid sensor should be inserted into the designated hole on the top ofthe Pro Series battery and pushed downThis feature cannot be used. Attach the fluid sensor to the positive post ofthe battery

Clean terminals & cablesTighten wing nutsReplace battery if power is out. There is only 1 hour of continuous pumpingpower left. Battery will recharge when power is restoredReplace battery

None. The backup pump will run off the battery. Press and hold the resetbutton to silence the alarm for 24 hoursTry another outlet, replace the fuse, or reset the circuit breakerMake sure the power cord is plugged in securelyNone, if the utility company has instigated brown outs. Otherwise, reducethe number of other appliances on the circuit

Make sure the pump is securely plugged into the back of the control unitRemove strainer from pump and clean out any debrisReplace the pump

None. The backup pump was activated when neededFree the float switch on the main pump or replace itReplace the main AC pumpNone. The backup pump was activated as needed. If this is a recurringproblem, install a higher capacity main pump

Replace the check valve or correct the installation

Thaw, clean out the blockage, or replace the discharge pipe

Move the float switch cord away from the AC power cord

Remove strainer from pump. Clean out any debris. Replace the 20-amp DC fuseReplace the pumpReplace the pump

Plug the control box into a surge protector. Replace the 5 amp, 250 volt,slow-blow, glass barrel fuse on the back of the control unit

If connecting backup to the primary discharge pipe, make sure there is acheck valve on both the main and backup pipes below the tie-in pointMake sure check valve is functioning and installed properlyClear the discharge pipeMake sure the 1/8” weep hole is drilled in the discharge pipe below thecheck valve, but above the water line. Make sure it is clear of debris

Reverse the battery connections

Troubleshooting Guide Read safety warnings & instructions before attempting any repairs or maintenance.! DANGER

Potential Cause BATTERY FLUID LOW Solutions

Potential Cause BATTERY PROBLEM Solutions

Potential Cause POWER FAILURE Solutions

Potential Cause PUMP FAILURE Solutions

Potential Cause PUMP WAS ACTIVATED Solutions

Potential Cause DC FUSE HAS BLOWN Solutions

Potential Cause AC FUSE HAS BLOWN Solutions

Potential Cause SYSTEM DOES NOT OPERATE AFTER INSTALLATION Solutions

Potential Cause WATER WILL NOT LEAVE THE PIT Solutions

If the listed solutions do not resolvethe problem, follow the instructionswithin this manual to disconnect thesystem from the outlet and batteryterminals, then reconnect the systemand push the reset button. If theproblem continues, contact customerservice at 800-991-0466 option 3.

Limited WarrantyGLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor, battery box andcontrol unit products are free from defective materials and workmanship for the period indicated below:

All parts and labor (excluding installation) for a period of three (3) years from the date of purchase

The defective product must be returned directly to the factory, postage prepaid with the original bill of sale orreceipt to the address listed below. Glentronics, Inc., at its option, will either repair or replace the product andreturn it postage prepaid.

CONDITIONS

The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the services describedhereunder in either its original carton and inserts, or a similar package affording an equal degree of protection.

The unit must not have been previously altered, repaired or serviced by anyone other than Glentronics, Inc., or itsagent; the serial number on the unit must not have been altered or removed; the unit must not have been subjectto accident, misuse, abuse or operated contrary to the instructions contained in the accompanying manual.

The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date of purchase and toestablish warranty eligibility.

This warranty does not cover product problems resulting from handling liquids hotter than 120 degrees Fahrenheit,handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; normal wear; user abuse;misuse, neglect, improper maintenance, commercial or industrial use; improper connections or installation;damages caused by lightning strikes, excessive surges in AC line voltage, water damage to the controller, other actsof nature, or failure to operate in accordance with the enclosed written instructions.

GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACHOF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION ORLIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THISEXPRESS WARRANTY SHALL BE EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESSOR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE. THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTYNOT EXCLUDED HEREIN, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT.

For information or service contact:Glentronics, Inc.

645 Heathrow DriveLincolnshire, IL 60069

800-991-0466

Model # PHCC-2400 Serial # _____________________ Purchase Date__________________

Register online at www.stopflooding.com

CHECK OUT THESE OTHER PHCC PRO SERIES PRODUCTS AT www.stopflooding.com

AC PUMPSIndustrial grade pumps for the residentialmarket

The Pro Series line of AC sump pumps andsewage pumps are strong, dependable, and soenergy efficient they could pay for themselves ina few years. The sump pumps are equipped withdual float switches for added reliability, and acontroller that will sound an alarm if there is anAC power loss or a pump problem. The controlunit has a terminal which can be connected toyour security system or an auto dialer to forwardthe signal to you or your alarm company. Whenyour main AC pump needs replacement, considerupgrading to one of the pumps in the PHCC ProSeries line.

FLOAT SWITCHESWhat’s the most common reason your mainAC pump fails?

It’s probably the result of a float switch that isstuck or broken. Replace it with a PHCC ProSeries dual float and controller for reliableoperation. The dual float has, not one, but twofloats mounted within a protective cage. Shouldone float fail to operate, the second floatautomatically activates the pump. Theprotective cage prevents debris or other wiresfrom interfering with the movement of the float.It can be used to replace the float on most ACpumps.

CHECK VALVESWhat’s a Klunkless Check Valve™?

If you’ve spent any time in your basement,you’ve probably noticed your sump pump turningon and off with a loud clunk. That’s the resultof the water pressure slamming the valve closedin the check valve. The Klunkless Check Valvehas a built-in air chamber to counteract thatpressure and muffle the sound. It works just likea conventional check valve, only quieter.

WATER ALARMSMinimize the risk of water damage

You can detect leaks before they become biggerproblems by placing a water alarm whereverthere is a risk of water damage…in the utilityroom, laundry room, kitchen, bathroom orbasement. The alarm will sound when as littleas 1/32” of water reaches the sensor.

S3033

DFC1

DFC2

CCV1

PWA

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