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COMMUNICATION

UNIT OBJECTIVES - MỤC TIÊU

Unit 1: Communication

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After this unit, students will be able to:

Sau bài học này, sinh viên sẽ có thể:

• Use the present continuous tense and differentiate between present simple tense and present

continuous tense.

Sử dụng thì hiện tại tiếp diễn và phân biệt cách sử dụng thì hiện tại đơn và thì hiện tại tiếp diễn.

• Use vocabulary relating to communication (means of communication, on the phone, internet

and body language).

Biết cách sử dụng các từ vựng liên quan đến chủ đề giao tiếp (các phương tiện giao tiếp, nóichuyện qua điện thoại, mạng và ngôn ngữ cử chỉ).

• Pronounce 2 consonant sounds (/s/ and /z/), vowel sounds and know how to use dictionary

for better pronunciation.

Biết cách phát âm 2 phụ âm /s/ và /z/, nguyên âm và cách sử dụng từ điển giúp học viên phátâm tốt hơn.

• Develop listening, reading, speaking and writing skills via practical exercises related to this topic.

Phát triển kỹ năng nghe, đọc, nói, và viết thông qua các bài tập thực tế liên quan đến chủ đề.

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OVERVIEW - NỘI DUNG

PRONUNCIATION - PHÁT ÂM

How to pronounce /s/, /z/,/iz/Cách phát âm các âm /s/,/z/, /iz/

WARMING UP - KHỞI ĐỘNG

Ways of communicationin English(Các cách thức giao tiếptrong tiếng Anh)

GRAMMAR - NGỮ PHÁP

How to use and identifysimple present tense andpresent continous tenseCách sử dụng và phânbiệt thì hiện tại đơn và thìhiện tại tiếp diễn

VOCABULARY - TỪ VỰNG

List of vocabulary aboutcommunicationGiới thiệu một số từvựng liên quan đếntruyền thông, giao tiếp

READING - BÀI ĐỌC

Learn about email andmessageTìm hiểu về thư điện tử vàtin nhắn trong giao tiếp

LISTENING - BÀI NGHE

Learn about communicationTìm hiểu về cách thứcgiao tiếp

WRITING - BÀI VIẾT

Learn about advantagesand disadvantages ofemailTìm hiểu về những ưuđiểm và nhược điểm củaemail

SPEAKING - BÀI NÓI

Learn about how to leavea messageTìm hiểu cách để lại lờinhắn qua điện thoại

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KEY - ĐÁP ÁN987

DURATION ( PERIODS) - THỜI LƯỢNG HỌC ( 12 TIẾT)

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Hãy nhìn vào bảng dưới đây với những việc mà bạn sẽ làm khi bạn gặp một ai đó lần đầutiên. Đánh dấu vào những việc bạn thường xuyên làm, và đánh dấu × vào những việcbạn không bao giờ làm.

Dưới đây là ví dụ về một số cụm từ viết tắt thường dùng trong văn nói tiếng Anh. Bạn thửđoán nghĩa của những từ viết tắt đó và điền vào chỗ trống với những chữ cái thích hợp.

A.Look at the following table with things you might do when you meet a new person for the first time. Check the things you usually do, and put an X nextto things you never do.

Shake hands Kiss the person on the cheek

Use first names Find out about the person’s interests

Ask what the person’s job is Find out about the person’s family

Buy the person a drink Exchange business cards

Ask how much the person earns Touch the person on the arm

Look at the person directly Stand very close

Smile and laugh a lot Hug when you say good-bye

Bow Put your hands in your pocket and lean against the wall.

B. Below are some popular examples of text speak in English. Can you work outwhat they mean and fill in the missing letters?

1. b4 bef _ _ e

2. cul8r s_ _ you l _ t _ _

3. np no p _ _ _ _ _ m

4. toy th _ _ k _ ng o _ y _ _

5. r u f 2t? A _ _ y _ _ fr _ _ to t _ _ k?

6. w4u w _ _ _ _ ng f _ _ y _ _

7. tx th _ _ _ s

8. cw2cu can’t w _ _ _ _ _ s _ _ y _ u

9. ez e _ _ y

10. b4n b _ _ for n _ w

11. atm _ t t _ _ mom _ _ t

12. ? _ _ (e.g. ‘black ? white’ meaning ‘black _ _ white?’)

13. pls _ _ _ _ se

14. lol l _ _ g _ _ ng _ u _ l _ ud (when something is funny)

15. lmk l _ t me k _ _ w

16. g2g g _ t _ _ _ o

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Thì hiện tại tiếp diễnFORM – CẤU TẠO

USES – CÁCH SỬ DỤNG

1. To express the idea that something is happening/ is not happening at the moment

or around the moment of speaking

Diễn tả một hành động đang/ hoặc đang không xảy ra tại hoặc xung quanh thời điểm nóiExample: You are learning English now.

2. To describe a longer action in progress now

Diễn tả một hành động lâu dài vẫn đang diễn ra ở hiện tạiExample: I am studying to become a doctor.

3. To indicate that something will or will not happen in the near future

Diễn tả một hành động sẽ hoặc không xảy ra trong tương lai gầnExample: I am meeting some friends after work.

4. The Present Continuous with words such as "always" or "constantly" expresses

the idea that something irritating or shocking often happens. Notice that the

meaning is like simple present, but with negative emotion.

Thì hiện tại tiếp diễn kết hợp với các từ như “always” hoặc “constantly” diễn tả mộtsự việc thường xuyên gây bực mình hoặc sốc. Chú ý rằng về ý nghĩa, các câu sử dụngthì hiện tại tiếp diễn giống với thì hiện tại đơn, nhưng lại mang sắc thái tiêu cực.Example: She is always coming to class late.

A. Present continuous tense

Form

(Dạng) + I + am + V-ing. Positive You/ we/ they + are + V-ing.(Khẳng định) He/ she/ it + is + V-ing.

– I + am + not + V-ing.Negative You/ we/ they + are not + V-ing.(Phủ định) aren’t

He/ she/ it + is not + V-ing.isn’t

? Am + I + V-ing?Question Are you/ we/ they + V-ing?(Câu hỏi) Is + he/ she/ it + V-ing?

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EXAMPLE – VÍ DỤ

Notes - chú ý:

General rules to change Verbs to V-ingCác quy tắc chung để chuyển động từ sang dạng V-ing

1. –ing is put at the end of verbs

-ing được đặt ở cuối động từExample: help → helping play → playing

work → working start → starting 2. One-syllable verbs preceded by a vowel → double the final consonant

Các động từ đơn âm tiết mà nguyên âm đứng trước phụ âm cuối → gấp đôiphụ âm cuốiExample: put → putting win → winning

swim → swimming dig→ digging 3. Verbs end in e → e will be omitted

Các động từ kết thúc bằng e→ bỏ e trước khi thêm -ingExample: decide → deciding arrive → arriving

write → writing use → using 4. Verbs end in ie → ying

Các động từ kết thúc bằng ie → yingExample: lie → lying die → dying

• Some verbs seldom go with –ing form such as: Love, like, want, think,understand, prefer.

Một số động rất hiếm khi có dạng –ing, ví dụ như: Love, like, want, think,understand, prefer.Example: We don’t say: “I’m liking this job very much”.

or “I’m understanding the project very well”.

Form

(Dạng)For ordinary verbs

(Đối với động từ thường)

+Positive

(Khẳng định)

I am reading the book Tom Sawyer.She is watching television at the moment.We are playing football.

–Negative

(Phủ định)

I’m not reading the book Tom Sawyer.She isn’t watching television at the moment.We aren’t playing football.

?Question(Phủ định)

Are you reading the book Tom Sawyer?Is she watching television at the moment?Are you playing football?

Answer(Trả lời)

(+) Yes, I’m.(–) No, she isn’t.(?) Yes, we are.

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PRACTICE – BÀI TẬP THỰC HÀNH

Arrange the words in correct order to make different sentences in the Present

Continuous Tense.Sắp xếp các từ theo trật tự đúng để tạo thành các câu ở thì hiện tại tiếp diễn.

1. my/for/I'm looking/glasses.

→ ....................................................................................................

2. book/What/reading?/you/are/kind of

→ ....................................................................................................3. Why/crying?/is/Pamela

→ . ....................................................................................................

4. National/is/Kharkov/at/economics University/Paul/studying/

→ ...................................................................................................5. Why/everyone/laughing?is/

→ ....................................................................................................6. for/me?you/waiting/Are

→ . ....................................................................................................

7. you/When/ are/leaving?

→ . ....................................................................................................

8. at/in/Saudi/John/is working/Arabia/moment/the

→ ....................................................................................................9. for/Is/company/working/the/as you?same/Jennifer/

→ ....................................................................................................10. do/ Saturday/party/want/to/having/you/a/next/I'm/come?

→ ....................................................................................................

Choose the correct form for each verb to fill in the gaps in the followingsentences.

Chọn dạng đúng của mỗi động từ để điền vào ô trống trong những câu sau:1. You won't find Jerry at home right now. He ................ in the library.

A: studies

B: is studying

2. Don't give Jan any cheese. She ................ it!

A: hates

B: is hating

3. Marie-Claude isn't a Canadian. I ................ she comes from France.

A: believe

B: am believing

4. I ................ you're crazy!

A: think

B: am thinking

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5. It ..................... quite hard. Perhaps we shouldn't go out tonight.

A: snows

B: is snowing

6. Once a week, I ....................... to an art class at the college.

A: go

B: am going

7. Look! Junko ...................... into the water.

A: jumps

B: is jumping

8. I ...................... to Toronto next Thursday. Do you want to come?

A: go

B: am going

9. Salman is rich. He ...................... a Mercedes.

A: drives

B: is driving

10. I ...................... lunch in the cafeteria every day.

A: have

B: am having

Put the verbs in brackets in the Present continuousChia các động từ trong ngoặc ở thì hiện tại tiếp diễn.

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A Hello.

B Oh, hi Dad. Where are you?

A I’m in my hotel. I’m ............. a drink in the bar. (have)

It........................... ( rain) a lot here. Is Mum there?

B Yes, but she..................... (talk) to somebody on the mobile just now.

A Oh. What............ you............... ? (do)

B My friend Matt is here.

A Matt? Why don’t you do your home work?

B Don’t worry. We........................... (study) together.

A Where’s Jenny?

B She........................ (wait) for Kevin to come.

They.................... (have) a party tonight.

A Oh. What................ she.................( wear)?

B Nothing special. OK Dad, here’s Mum. Bye.

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Phân biệt thì hiện tại đơn giản và thì hiện tại tiếp diễn

PRACTICE – BÀI TẬP THỰC HÀNH

Tick the correct sentence and cross (×) the wrong sentence.

Đánh dấu vào câu đúng và đánh dấu (×) vào câu sai.Example: It rains at the moment. (×)1. Listen! The baby’s crying.2. My neighbours often argue.3. John’s on holiday. He has a great time.4. My brother’s staying with us at the moment.

Put the verb in brackets in the correct form (present simple or present continuous).

Chia các động từ trong ngoặc ở dạng đúng (thì hiện tại đơn hoặc thì hiện tại tiếp diễn)Next week, my friends and I.................. (go)1 camping in the woods. I.............................(organize)2 the food, because I.......................... (like)3 cooking. Dave................................. (have)4 a big car with a trailer, so he ...................(plan)5 the transportation. Sam.....................(bring) 6 the tent - he..................... (go)7 camping every year, so he ...................(have)8 agreat tent and lots of other equipment. My wife ...................... (think)9 we're crazy.She............................ (like)10 holidays in comfortable hotels, so she ....................... (take) 11

a trip to Paris instead.

B. Presnt simple tense and present continuous téne

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5. I’m normally going to the gym after work.6. A: Where are you going?

B: To the shops.7. A: What are you doing?

B: I’m a teacher.

Present simple tense (Thì hiện tại đơn giản)

Present continuous tense (Thì hiện tại tiếp diễn)

Permanent or long term situationHoàn cảnh không thay đổi hoặc diễn ratrong thời gian dàiExample: They work for a plastic company.

- Actions happening at the moment ofspeaking and around the moment ofspeaking Hành động đang diễn ra tại thời điểmnói hoặc xung quanh thời điểm nóiExample: We’re studying English.

- Rules (Facts, the truth, etc)Nguyên tắc (sự thật, điều hiển nhiên)Example: Water boils at 1000C.

- Near future plans and arrangements Kế hoạch trong tương lai gần hoặc đã cósự sắp xếp từ trướcExample: Jane is seeing her boyfriend tonight.

- Repeated actions (routines, timetables,habits, etc).Hành động lặp đi lặp lại theo lịch trình,thời gian biểu, thói quenExample: She usually watches T.V in the morning.

- Character and nature (feelings, opinions, etc)Đặc điểm, bẩm sinh (cảm xúc, thời gian)Example: They hate playing golf.

Adverbs of frequency: often, usually, always, sometimes, rarely, seldom, hardlyTrạng từ chỉ tần suất

Time expressions: at the moment, now.Những từ miêu tả thời gian

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Complete these sentences, putting the verbs into the correct tense.

Hoàn thành các câu sau đây bằng cách chia động từ ở thì phù hợp.

Example: I live in Washington, though I’m staying in London at the moment.

1. The car isn’t here today because Sheila (use)...................... it.

She generally (use)...................... the bus, but the drivers are on strike.

2. We usually (stay) ............................ at home on Fridays, but we go out tonight becausewe (celebrate)................. our anniversary.

3. I (come) ....................... from Scotland, though I (live).................... in London just now.

4. I (stay) ............... with my parents at the moment, though I (have)............. my own flat.

5. They usually (work) .............. at the weekends, though they (not work) .................... atthe moment.

6. He (teach).................. in a language school, though, he.................... (work) in a factoryat the moment because the school’s on holiday.

7. The business usually (make) ........... money, though it (do) ......... rather badly just now.

8. I usually (work)................. at night, though I (have)................ a holiday at the moment.

FURTHER PRACTICE – BÀI TẬP NÂNG CAO

Using the words in parentheses to complete the text below with the appropriatetenses.

Hãy chia các từ trong ngoặc ở thì thích hợp để hoàn thành các câu sau đây.1. Every Monday, Sally (drive)................... her kids to football practice. 2. Usually, I (work).................as a secretary at ABT, but this summer I (study) ................. French at a language school in Paris. That is why I am in Paris. 3. Shhhhh! Be quiet! John (sleep) ........................ 4. Don't forget to take your umbrella. It (rain) .................... 5. I hate living in Seattle because it (rain, always) ................... 6. I'm sorry I can't hear what you (say).......because everybody

talk)...............so loudly. 7. Justin (write, currently) ....... a book about his adventures in

Tibet. I hope he can find a good publisher when he is finished.8. Jim: Do you want to come over for dinner tonight? Denise: Oh, I'm sorry, I can't. I (go)..................... to a movie tonight with some friends. 9. The business cards (be, normally ).......................... printed by a company in New York. Their prices (be)................... inexpensive, yet the quality of their work is quite good. 10.This delicious chocolate (be) ............................ .made by a small chocolatier in Zurich, Switzerland.

Put the verbs in brackets in the present simple or present continuous.Chia các động từ trong ngoặc ở thì hiện tại đơn hoặc thì hiện tại tiếp diễn.Example: A: Where are you going? (go)

B: To play football – see you later!

1. A: Hi, Sarah! What................ you.................. here? (do)B: I................ (wait) for my boyfriend.

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2. A: What.................. your mother...................? (do)B: She’s a nurse. She..................... (work) at the local hospital.

3. Listen! They.................... (have) a party upstairs again.They.............. (have) a party at least once a month!

4. I................... (go) to the supermarket...................... you.................... anything? (want)

Using the words in parentheses, complete the text below with the appropriatetenses.Hoàn thành đoạn văn dưới đây với từ trong ngoặc được chia ở thì phù hợp.

A Trekking Journal

Today (be) 1................... the second day of my trek around Mount Annapurna. I am exhaustedand my legs (shake)2...................; I just hope I am able to complete the trek. My feet (kill, really)3.................... me and my toes (bleed)4..................., but I (want, still)5....................to continue.

Nepal is a fascinating country, but I have a great deal to learn. Everything (be)6...................so different, and I (try)7...................to adapt to the new way of life here. I (learn)8...................a little bit of the language to make communication easier; unfortunately, I (learn,not)9................... foreign languages quickly. Although I (understand, not) 10................... much yet, I believe that I (improve, gradually)11...................

I (travel, currently)12................... with Liam, a student from Leeds University in England.He (be)13................... a nice guy, but impatient. He (walk, always)14................... ahead ofme and (complain)15................... that I am too slow. I (do)16................... my best to keep upwith him, but he is younger and stronger than I am. Maybe, I am just feeling sorry for myselfbecause I am getting old.

Right now, Liam (sit)17................... with the owner of the inn. They (discuss)18...................the differences between life in England and life in Nepal. I (know, not)19................... the realname of the owner, but everybody (call, just)20.................. him Tam. Tam (speak)21..................English very well and he (try)22................... to teach Liam some words in Nepali. Every timeTam (say)23................... a new word, Liam (try)24................... to repeat it. Unfortunately,Liam (seem, also)25................... to have difficulty learning foreign languages. I just hope wedon't get lost and have to ask for directions.

Cách thức giao tiếpMatch the words below with the suitable pictures.

Nối những từ dưới đây với bức tranh phù hợp.

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A. Forms of communication

Email Chat Answering machine

Mobile phone Internet Letter

Languages Hand gesture Fax

Blog Road Signs

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Cách dùng các động từ say, tell, ask, speak và talkNote!Sb = somebody S = subjectSth = something V = verbWh = wh – question

B. Verbs - Say, tell, ask , speak, talk

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4 5 6

7 8 9

10 11

Form (Dạng) Example (Ví dụ)

speak(to sb) (about sth/sb)(with sb) (about sth/sb)

- I’m speaking to you about our class- She speaks with you about climate change

English I speak English

saysth (to sb)sth about sth“S + V”that

- I want to say something / a few words / alittle about my family.- She said to me “Everything will be all right!”

tell

sb (sth)sth to sb(that) S + Vwh – S +Vto V

Tell me where you live

the truth a liea story / stories / jokes

- Tell the truth- Tell a lie- Tell a story / stories / jokes

talk (to / with sb) (about sb /sth)

I don’t know what you’re talking about

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Complete these sentences by choosing the most appropriate alternative.

Hoàn thành những câu dưới đây bằng cách lựa chọn 1 từ thích hợp.1. The father’s twelve-year-old son always says/tells/asks him for the “latest thing”.

2. He says/tells/asks him that he wants a mobile phone.

3. He says/tells/speaks that he’ll only use it for texting.

4. My younger sister always says/tells/asks for something sweet such as candy, cake or smoothie.

5. Come on. Tell/say/talk me everything.

6. You know what they say/tell/speak about Bangkok, don't you?

7. I hate the way she keeps asking/telling/saying me what to do.

8. Richie asks/says/tells the same thing over and over again.

9. I say/tell/ask my mother for her permission to go out on Friday’s night.

10. Today I’m going to talk/tell/speak about my last holiday in America.

11. I can’t understand what he is speaking/saying. He is almost incoherent.

12. I can talk/speak/say three languages fluently, but Italian is my mother tongue.

Nói chuyện qua điện thoại.

Fill in the gaps with these words.

Điền từ thích hợp vào chỗ trống.

a. I’m afraid he’s taking the afternoon ……….. .

b. Can I take a ………..?

c. Shall I tell him you ………..?

d. Hold the..…….., please. I’ll put you through.

e. I’m sorry, he’s in a …………

f. Would you like to ……….. a message?

Match sentences a – f to heading 1 – 3.

Nối câu từ a đến f với các tiêu đề 1 đến 3.1. Asking someone to wait

2. Saying someone isn’t available

3. Offering to take a message

Complete the questions with words and expressions.

Điền vào các câu hỏi dưới đây với từ và cụm từ thích hợp.

a. Do you think it should be against the law to use a ................. while you’re driving?b. Do you feel so embarrassed because you forgot to ................. your phone ............?

C. On the phone

called meeting off line leave message

off extension recorded message voicemail mobile phone on hold switch options

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c. When somebody leaves a message on your .............. , how long do you wait before you return the call?

d. Do you like listening to a ............. which gives you all the .............. to choose from?

e. While you are .............., do you prefer to listen to music or to silence?

f. Can I have ................ 4332 please?

Choose three questions above to ask your partner.

Chọn ba trong các câu hỏi trên để hỏi bạn của mình.

Match words and phrases in column A with ones in column B.

Ghép từ và cụm từ ở cột A với cột B.

Bài tập nâng caoComplete the sentences with at, in or on.

Hoàn thành những câu sau với at, in hoặc on.

a. Is it okay if I put you ................. hold?

b. The line’s busy – he’s probably ................. the Internet.

c. I probably won’t be ................. home this evening.

d. What’s that strange noise ................. the background?

e. Why can’t they leave us ................. peace?

f. Guess who I saw ................. the airport when I was waiting for a taxi?

g. You can always call me ................. an emergency.

h. I’ll meet you ................. the station, outside the main entrance, okay?

i. You’ve been ................. the phone for hours.

j. He’s not ................. his desk right now, I’m afraid.

D. Internet

A B

1. surf an email

2. chat with texts

3. go on strangers during web chats

4. go to a date with somebody you meet on the Net

5. send blog

6. write my friends

7. make voice or video while chatting

8. use access to the internet

9. talk to the net

10. have Cybercafé

11. send voice calls

E. Further practice

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Complete each sentence with a verb from the box.Hoàn thành những câu dưới đây với một động từ phù hợp.

a. Yes, you can borrow my phone, but you must ................... after it.

b. Can you ................... on and I’ll see if he’s here?

c. Give me a call when you arrive and I’ll come and ................... you up.

d. I asked the operator to ................... me through but I got cut off.

e. I’m going to keep leaving message till he rings me back – I refuse to ................... up.

f. I want to get one of those new miniature phones that have just ................... out.

g. Send me an email if you can’t ................... through.

h. This is going to be quick – I’ve almost ................... out of credit on my phone card.

i. Would you like me to ................... on a message?

Put the conversation in the correct order.

Sắp xếp đoạn hội thoại dưới đây theo thứ tự đúng.a. Erm…Could you take my number and ask someone to call me back?

b. Good afternoon. Sharecare Babysitting Services. Can I help you?

c. I’m afraid the booking secretary is busy right now. Would you mind holding?

d. Many thanks. Bye.

e. No problem, Mrs. Blair. I’ll pass on the message?

f. Of course, madam. Could I take your name?

g. Yes, good afternoon. I’d like to book a baby-sitter for this evening, please.

h. Yes, it’s B-L-A-I-R, Blair. And the number is 0207 666 666.

Nguyên âm – Bảng chữ cáiHow do you prounce the letters of the alphabet below? Use the sound picturesto help you.Bạn phát âm những chữ cái dưới đây như thế nào?

come get give hang look pass pick put run

1 2 3 4 5 6 7 8b d

A. Vowel sounds – the alphabet

/ei/ /i:/ /e/

F L M N S_3 ZB C D E _ 2P T VA H __ 1K

1

2

3

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ENG102_Bai1_v2.0013105217

Complete the alphabet chart with these letters.

Hoàn thành bảng trên với những chữ cái dưới đây.

Practice saying the letters of the alphabet.

Luyện tập nói những chữ cái trong bảng.

Listen and repeat.

Nghe và nhắc lại.

How do you say the he / she / it form of these verbs?

Bạn phát âm dạng ngôi 3 số ít của các động từ dưới đây như thế nào?

Do you say the plural of these nouns?

Bạn phát âm dạng số nhiều của các danh từ này như thế nào?

Listen and repeat the verbs and nouns.

Nghe và nhắc lại những động từ và danh từ ở trên.

__7

/ai/ /əu/ /u:/ / a: /

I __4 __5 Q U __6

W G Y R J X O

B. -s

/s/

He works abroad.

She likes good food.

She laughs a lot.

/z/

He plays the piano.

She lives in London.

She does exercise.

/iz/

She watches comedy films.

He relaxes at night.

She dresses very well.

choose cook go know stop teach

book friend girl language niece parent party

2

3

1

2

3

4

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ENG102_Bai1_v2.0013105217

Sử dụng từ điển

Look at the two dictionary extracts. How do you pronounce the words?

Hãy xem 2 đoạn trích ra từ từ điển dưới đây. Bạn phát âm những từ này như thế nào?

The apostrophe (') shows stress. The stressed syllable is the one after the apostrophe.Dấu lược biểu thị trọng âm của từ. Âm tiết mang trọng âm đứng sau dấu lược.

Look carefully at the prounciation of the words below. Practice saying them correctly.

Hãy xem phát âm của các từ dưới đây một cách cẩn thận. Tập phát âm cho chính xác.

Bài tập thực hành

Underline the word with a different vowel sound.

Gạch chân dưới từ có nguyên âm khác.

Which words are these?

Dựa vào phiên âm, hãy viết lại những từ dưới đây.a. [kə,mju:ni'kei∫n] b. [mə'∫i:n]

c. [tekst] d. ['difikəlt]

e. [sə:f] f. [,ʌndə'stænd]

g. ['ɔ:nsə]

C. Using a dictionary

Chat [t∫æt] verb to talk in a friendly informalway to sbLetter ['letə] noun message that is written downor printed on paper and usually put in an envelopeand sent to sb

1

2

language ['læηgwidʒ] gesture ['dʒest∫ə] extension [iks'ten∫n]

voice [vɔis] access ['ækses] communicate [kə'mju:nikeit]

D. Further practice

1

2

a. /i:/ B E J T

b. /ɔ:/ aboard walk call work

c. /ə:/ person word third heart

d. /eə/ hair parents hear there

e. /ai/ give shy quiet eyes

f. /D/ blog clock talk off

g. /æ/ hand fax chat pass

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ENG102_Bai1_v2.0013105217

READING 1

Read the following passage and fill in the blanks with suitable words.

Hãy đọc đoạn văn sau đây và điền vào chỗ trống với những từ thích hợp.

FIRST IMPRESSIONS

According to psychologists, people form first impressions based on how you look, thenon how you sound, and finally on what you say.

Your physical appearance - how you look - makes up 55 percent of a first impression.This includes ............. (1), body language, and eye contact, aswell as clothing and general appearance.

The way you sound makes up 38 percent of the first impression.This includes how fast or slowly, loudly or ...............................(2) you speak and your tone of voice. People listen to your toneof voice and decide whether you sound friendlyor....................(3), interested or bored, and happy or sad. Whatyou say - the actual words you use - counts for only 7% ofthe........................... (4).

People form their first impressions within 10 seconds of meet-ing you. And first im pressions don’t change easily. If someone gets the wrong impression of you, it can take along time to .......................... (5) his or her mind.

Giving a good first impression .......................... (6) on many things. Everyone behaves indifferent ways, but when you’re not sure you’re giving a good impression, the best thingto do is ask yourself, “What should I think of someone who acted this way?”

Read the passage again and mark the following sentences True (T) or False (F).

Hãy đọc lại đoạn văn trên và đánh dấu những câu sau đây Đúng hay Sai.

1

2

message facial expressions depends

softly change unfriendly

T F

1. The physical appearance makes up 38 percent of a first impression.

2. People listen to your tone of voice and decide whether you are happy or sad.

3. It takes people only 10 seconds to form their first impressions.

4. It’s easy to change people’s first impressions.

5. Every person has the same way of behavior.

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ENG102_Bai1_v2.0013105217

READING 2

TEXT AND EMAIL LANGUAGE

It seems that electronic forms of communication like text messaging on mobile phones andemail have created a new kind of language. People often like to communicate as quickly aspossible when they are texting or emailing, and have therefore invented lots of abbreviationsor ‘text speak’ that they use instead of complete words.In many countries text speak has divided the generations:under-20s are very good at using it, while over-50s oftenfind it difficult to understand! In English, the most common examples of text language include the use of thenumber ‘2’ for ‘to’ or ‘too’, ‘4’ instead of ‘for’, ‘u’ for‘you’ and ‘c’ instead of ‘see’. It is also common to dropvowels, so that ‘can’t’ becomes ‘cnt’, and ‘have’ becomes‘hav’ or ‘hv’.While some people think text language is good way of saving time, others think it is lazy and that it has a bad ef-fect on language. In Britain many teachers complain thatsome students don’t know that using text speak in theirschoolwork isn’t appropriate, and that they are forgetting how to use Standard English.Some studies suggest that Standard English is already changing because of text andemail language. One study has even suggested that ‘hello’ and ‘goodbye’ could disappear from the English language during the 21st century because so many people now use ‘hey’ or even ‘yo’ at the start of texts and informal emails, and ‘laters’ at the end. A couple of years ago a mobile phone company in Britain began a service in which it senttext messages summarising books that young people were studying at school. The idea wasto turn famous works of literature into text speak, so it would be easy for young people tounderstand what the books were about. Of course not everyone liked the idea of charactersfrom Shakespeare speaking in text language, and it is certainly true that the famous ‘To be ornot to be?’ speech from Hamlet loses something when it begins with ‘2b?Ntb’.Complete the crossword below. If all the words are correct, the meaning of the text abbreviation ‘atw’ will read from top to bottom.

Hoàn thành ô chữ dưới đây. Nếu các từ đều đúng, nghĩa của từ viết tắt bởi “atw” sẽ đọc từtrên xuống dưới.

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ENG102_Bai1_v2.0013105217

1. It isn’t usually .................... to use text speak in schoolwork.2. Text messaging is an ...................... form of communication.3. Older people often can’t ................. text language.4. Many people begin texts and informal emails with ‘hey’ instead of ‘...................’. 5. Text speak uses lots of...........................6. In texts, people often write ‘u’ instead of the complete ..................... ‘you’.7. A mobile phone company used text speak to .......................... books that young people were studying at school.8. Hamlet is a famous work of English ......................9. Some teachers worry that students .......................... how to use text speak, but not Stan dard English.10. People use text language to ....................... time.11. One of the most ....................... examples of text speak is to use ‘4’ instead of ‘for’.12. Because of text and email language, some people think the words ‘hello’ and ‘goodbye’ could ................

Tin nhắn thoạiListen to three conversationsand complete the messagesbelow.

Hãy lắng nghe 3 đoạn hội thoạisau đây và điền thông tin cònthiếu vào chỗ trống

A. Telephone Messages

Mr ___________1 from

____________2 Bank calledCall him back:

020 768 ____________3

____________4 called

He’s cancelled____________5 this evening.

Next ____________6 okay

____________7 from AWOL

travel says your ____________8

for Bangkok are ready

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ENG102_Bai1_v2.0013105217

Phong tục của các nước

Listen to eight people talk about a social custom in their countries. What topics arethey talking about?

Nghe 8 người nói về phong tục ở đất nước của họ.Họ đang nói về chủ đề nào trong bảng?

Listen again. What do they say about these things in their countries?

Hãy nghe lại. Họ nói những gì về những phong tục ở đất nước của họ?

Listen and complete the missing phrases. Hãy nghe và điền vào chỗ trống trong các cụm từ sau đây.a. .................... pay fifty-fifty for everything.b. And you .................... to pay. c. Men ........................ hands when they greet each other.d. It’s .......... to shake hands with all the other men in the room.e. .................... arrive an hour late.f. ...................., it’s .................... to smoke in people’s houses.g. .................... to dress smartly.h. .................... to be fashionable.i. .................... go out late in Spain.

Leaving phone messages

Để lại lời nhắn qua điện thoại

Nối những tiêu đề dưới đây với những câu trong đoạn hội thoại qua điện thoại.

B. Social custom of different countries

A. Match these headings to the sentences from the phone conversations.

1

2

Amy, 25 from Canada

Pawel, 39 from Russia

Rosa, 33 from Peru

Ian, 30 from England

Dong-Min, 18 from Korea

Lee Kuan, 20 from Singapore

Ramon, 24 from Spain

Khalid, 22 from Bahrain

Behavior between the sexes

Being late

How you greet and address people

Smoking

The way people dress

Typical times for going out / eating

What people do when they go out

saying where people can contact you

leaving a message

asking to speak to someone

21


1. ………………………….Can I speak to Peter Parker, please?

Is Peter there, please?

Could I speak to Jim Moore, please?

2. ………………………….

Could you ask him/her to phone me tomorrow?

Can you ask him/her to call me back?

Just tell him/her Peter Parker called.

3. ………………………….

He/ She can ring me at the office.

He/ She can get me on my mobile.

He/ She can call me at home this evening.

Dựng một đoạn hội thoại qua điện thoại giữa A và B. A đang gọi điện cho một người bạnở nơi làm việc. B là nhân viên lễ tân của công ty đó. Sử dụng những câu ở phần A và ýtưởng riêng của bạn. Thực hành nói đoạn thoại đó.

Following is the article about advantages and disadvantages of email.

Dưới đây là một bài báo viết về ưu điểm và nhược điểm của email.

Read carefully and complete it with suitable words.

Hãy đọc cẩn thận và hoàn thành bài báo với những từ phù hợp.

ADVANTAGES AND DISADVANTAGES OF EMAIL

ENG102_Bai1_v2.0013105217

TIP!

When we tell people who we areon the phone, we say This is Jimor It’s Jim, not I’m Jim. This is… is more formal than It’s …

B.Make a phone conversation between A and B. A is phoning a friend at work. Bis a receptionist at the friend’s workplace. Use sentences from part A and yourown ideas.

Hello, can I speak to ....?I’m sorry …

1

communicating along with daily files viruses

With the growing popularity of the Internet more and more people

are.................... (1) via email. This fast andefficient method of communication is per-haps the preferred method of online com-munication at the present with thousandsupon thousands of emails being sent eachday. The many uses of email are what makeit so appealing and so versatile. Whetheryou are sending a greeting to a grandparent

or sending ..................... (2) to a co-worker,you can easily utilize email to do so. Emailhas come quite a long way since its intro-duction, yet it is still used for any of thesame reasons. Basic electronic communi-cation has essentially evolved into a moreresourceful tool as one has the ability to domuch more now than they once could.

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ENG102_Bai1_v2.0013105217

List some advantages and disadvantages of email which are mentioned in theabove article.

Hãy liệt kê những ưu điểm và nhược điểm của email được đề cập đến trong bài báo trên.

Write a similar essay about the advantages and disadvantages of mobile phone.

Viết một bài luận tương tự về những ưu điểm và nhược điểm của điện thoại di động.

2

3

Along with the usual sendingof files andtext messages through email, one can

send greeting cards, manage their emails byassigning them to folders or classifyingthem as junk and even organize and managetheir .......................... (3) tasks on someemail servers.

This wonderful tool is not without itsdownside however. Some people

choose to send worms and ..................... (4)

via email and in the process infect and dam-age quite a lot of computers. A virus email

can often be verydifficult to detect,especiallyto some-one with very littlenowledge of com-puter viruses and

how they work. If you notice that you havean anonymous email or an email with a

name foreign to you then you may not wantto open this email as may likely be a virusand the mere act ofopening the emailmakes your com-puter susceptibleto infection.

............................. (5) the above mentionedproblems, privacy has also become an issuewith email activity. Virtually every emailthat you send has to go through a numberof computers before it reaches the inbox ofthe intended receiver and along the waythere exists a distinct possibility that an in-dividual could hack into your email andread it. Thus it is imperative that you havea bullet proof password.

EMAIL

Advantages ☺☺ Disadvantages

Example: - Fast and efficient

Example: -Unwanted spam and virus damages

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ENG102_Bai1_v2.0013105217

WARMING UP - KHỞI ĐỘNG

B.

GRAMMAR - NGỮ PHÁP

A. PRACTICE − BÀI TẬP THỰC HÀNH

1.1. I’m looking for my glasses.2. What kind of book are you reading?3. Why is Pamela crying?4. Paul is studying at Kharkov National economics University.5. Why is everyone laughing?6. Are you waiting for me?7. When are you leaving?8. John is working in Saudi Arabia at the moment.9. Is Jennifer working for the same company as you?10. I’m having a party next Saturday- Do you want to come?

2.

3.

1. B 2. A 3.A 4.A 5.B

6.A 7.B 8.B 9.A 10. A

A Hello.B Oh, hi Dad. Where are you?A I’m in my hotel. I’m having a drink in the bar.

It is raining a lot here. Is Mum there?B Yes, but she is talking to somebody on the mobile just now.A Oh. What are you doing?

B My friend Matt is here.A Matt? Why don’t you do your homework? B Don’t worry. We are studying together. A Where’s Jenny?B She is waiting for Kevin to come.

They are having a party tonight.A Oh. What is she wearing?B Nothing special. OK Dad, here’s Mum. Bye.

1. before 2. see you later 3. no problem 4. thinking of you 5. are you free to talk?6. waiting for you

7. thanks 8. can’t wait to see you9. easy 10. bye for now 11.at the moment 12. or

13. please 14. laughing out loud 15. let me know 16. got to go

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ENG102_Bai1_v2.0013105217

B. PRACTICE BÀI TẬP THỰC HÀNH1.

1. 2. 3. X 4. 5. X 6. 7. X

2.

3. 1. is using/ uses 2. stay/ are celebrating 3. come/ am living4. am staying/ have 5. work/ aren’t working 6. teaches/ is working7. makes/ is doing 8. work/ am having

FURTHER PRACTICE

1.

1. drives 2. work/ am studying 3. is sleeping

4. is raining 5. always rains 6. are saying/ is talking

7. is currently writing 8. am going 9. are normally/ are

10. is

2.

1. A: Hi, Sarah! What are you doing here?

B: I am waiting for my boyfriend.

2. A: What does your mother do?

B: She’s a nurse. She works at the local hospital.

3. Listen! They are having a party upstairs again.

They have a party at least once a month!

4. I am going to the supermarket.

Do you want anything?

3.

1. am going 2. am organizing 3. like 4. has 5. is planning 6. is bringing 7. goes 8. has 9. think 10. likes 11. is taking

1. is 2. are shaking 3. are really killing4. are bleeding 5. still want 6. is 7. try 8. learn9. don’t learn

10. don’t understand 11. improve gradually 12. am currently travelling 13. is 14. always walks15. complains16. do17. is sitting

17. is sitting18. are discussing 19. don’t know 20. just calls21. speaks22. tries 23. says24. tries25. also seems

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ENG102_Bai1_v2.0013105217

VOCABULARY - TỪ VỰNG

A.

1. mobile phone 2. languages 3. fax 4. email 5. chat 6. blog 7. letter 8. internet 9. hand gesture 10. answering machine 11. road signs

B.

C.

1.

a. off

b. message

c. called

d. line

e. meeting

f. leave

2.

a. mobile phone b. switch … off c. voicemail

d. recorded message/option e. on hold f. extension

D.

E.1.

2.

a. look b. hang c. pick d. put e. give f. come g. get h. run i. pass

3.

1. asks 2. tells 3. says 4. asks 5. tell 6. say 7. telling 8. says 9. ask 10. talk 11. saying 12. speak

a. on b. on c. at d. in e. in f. at g. in h. at i. on j. at

1. surf the Net 2. chat with myfriends

3. go on a date withsomebody youmeet on the Net

4.go to cybercafé

5. Send an email 6. Write blog 7. voice calls 8. use voice orvideo while chatting

9. talk to strangers during web chats

10. have access tothe internet

11. send texts

1 2 3 4 5 6 7 8b g c a f h e d

Asking someone to wait: d

Saying someone isn’t available: a, e

Offering to take a message: b, c, f

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ENG102_Bai1_v2.0013105217

PRONUNCIATION - PHÁT ÂMA.

2.

1. J 2. G 3. X 4. Y 5. O 6. W 7. R

B.

2.

chooses cooks goes knows stops teaches

3.

books friends girls languages

nieces parents parties

D.

1.

a. J b. work c. heart d.hear

e. give f. talk g. pass

2.

a. communication b. machine c. text d. difficult

e. surf f. understand g. answer

READING

READING 1

1.

1. facial expressions 2. softly 3. unfriendly

4. message 5. change 6. depends

2.

1. F 2. T 3. T 4. F 5. F

READING 2

LISTENING - BÀI NGHE

A.

1. Sharma 2. Credit 3. 9004 4. Richard

5. tennis 6. week 7. Mary 8. tickets

1. appropriate 2. electronic 3. understand 4. hello 5. abbreviations 6. word 7. summarise 8. literature 9. know 10. save 11. common 12. disappear

If the sentences have been completed correctly, at the weekend will read fromtop to bottom.

27


B.

1.

• Behavior between the sexes: Amy says that a woman on a date should always offer to pay/ split the bill. Khalid says that it’s normal to go on dates with a girlfriend; a couple must be engaged first.

• Being late: Rosa says that it’s okay to arrive an hour late when visiting friends, unless they ask you to be punctual by saying ‘hora inglesa’

• How you greet and address people: Pawel says that men usually shake hands to greet each other every time they meet.

• Smoking: Ian says that it’s not acceptable to smoke in people’s houses, unless the hosts smoke.

• The way people dress: Lee Kuan says that it’s important to be fashionable, especially for women, and to dress smartly

• Typical times for going out / eating: Ramon says that it’s normal to meet friends at 10.00 or 11.00 p.m. to go out for a meal, and to stay out until 5:00, 6:00 or 7:00 a.m. if you go dancing or go to bars. Dong-Min says that friends normally meet at about 7:00 p.m., eat at about 7:30 p.m. and go home at about 11:00 p.m.

• What people do when they go out: Khalid says that he normally goes for a drive with friends, and sometimes goes to a shopping mall.

2.

a. Generally you b. always offer c. usually shake

d. quite common e. It’s perfectly okay to f. Generally nowadays; not really acceptable

g. People expect you h. It’s important j. It’s normal to

WRITING - BÀI VIẾT

1.

1. communicating 3. daily 5. along with

2. files 4. viruses

2.

ENG102_Bai1_v2.0013105217

Amy: Behavior between the sexesPawel: How you greet and address peopleRosa: Being lateIan: SmokingDong-Min: Typical times for going out / eatingLee Kuan: The way people dressRamon: Typical times for going out / eatingKhalid: Behavior between the sexes and

EMAIL

Advantages ☺☺ Disadvantages - Example: - Fast and efficient Example: -Unwanted spam and virus damages

- Easy to use - Privacy problems- Able to do more work (sending files,text messages, greeting cards, etc)

28


ENG102_Bai1_v2.0013105217

English words Part of speech Vietnamese equivalents

AAbbreviation n Chữ viết tắtAnswering machine n Máy tự động trả lời điện thoạiAvailable adj Có sẵn, sẵn sàng để dùngCCall v Gọi Communication n Sự giao tiếpCommunicate v Giao tiếpCybercafé n Quán café có internetDDial v Quay sốEEmail n Thư điện tửExtension n (điện thoại) máy nhánhFFax n, v Máy fax / gửi faxGGesture n Cử chỉ, điệu bộGo on a date v Hẹn hòHHave access v Truy cậpHang on v Giữ máyLLanguage n Ngôn ngữLook after v Chăm sócLine n Đường dâyMMobile phone n Điện thoại di độngMessage v Lời nhắn, tin nhắnOOn hold d Giữ máyOption n Lựa chọnPPass on (a message) v Chuyển (lời nhắn)Pick sb up v Đón ai Put sb through v Chuyển máy RRoad sign n Biển chỉ đườngRecorded message n Lời nhắn được thu âm lạiRun out of v Hết sạchSSwitch off v Tắt máySurf the net v Truy cập mạngSpeak up v Nói to hơnTTalk back v Cãi lạiVVoicemail n Thư bằng giọng nói

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