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<ul><li> 1. </li></ul> <p> 2. Business Workplace</p> <ul><li>Contents: </li></ul> <ul><li>Use of Business Workplace </li></ul> <p> 3. Business Workplace : Objectives </p> <ul><li>At the conclusion of this section, you will be able to: </li></ul> <ul><li>Use the features and functionality of the Business Workplace for workflow activity and monitoring of work items </li></ul> <p> 4. Business Workplace: Business Scenario </p> <ul><li>The end-user interface of a workflow is the worklist of the Business Workplace </li></ul> <ul><li>You must accommodate the different requirements from all users </li></ul> <ul><li>Therefore, you want to learn about Business Workplace handling </li></ul> <p> 5. Provides Communications for Routing Workflow Send work items to responsible persons Application Change Customer Master Change document SD-Clerk Prod. Manager Credit-clerk Sales Rep. Change Production plan Adjust Credit limit Arrange visit Entry in each Business Workplace 6. Business Workplace in R/3 Automatic grouping Your logo and text Tips/Tricks Related objects Task description Overview tree Worklist Work item preview Work item text Specialwork items 7. Business Workplace - Worklist Execute Forward Resubmit Replace Reserve Display attachment Display Create attachment 8. Business Workplace - More Functions Processing work items -display - forward - replace - execute - set to done - change deadlines - change priority - create attachment - reserve - resubmit Individual configuration of displayed columns Dynamic columns 9. Technical Work Item Display Description is not formatted Technical info can be seen 10. Work Item Display Description is formatted Attachments appear immediatelyand can be viewed by clicking No technical details can be seen Attractive appearance and clear structure improve acceptance from users 11. Inbox:Extended Work Item Display Work item functions </p> <ul><li>execute </li></ul> <ul><li>reserve/replace </li></ul> <ul><li>set to done </li></ul> <ul><li>forward </li></ul> <ul><li>resubmit </li></ul> <ul><li>deadline </li></ul> <ul><li>attachments </li></ul> <ul><li>reject </li></ul> <p>Collect all information and activities in the environment of a work item Further functions Work itemdescription Further information Object list Activity list </p> <ul><li>agent </li></ul> <ul><li>display history </li></ul> <ul><li>container info </li></ul> <ul><li>step log </li></ul> <ul><li>technical data </li></ul> <ul><li>deadlines </li></ul> <ul><li>forwarder </li></ul> <ul><li>priority </li></ul> <ul><li>attachments </li></ul> <ul><li>status </li></ul> <p>further objects; </p> <ul><li>add </li></ul> <ul><li>display </li></ul> <ul><li>delete from list </li></ul> <ul><li>add </li></ul> <ul><li>execute </li></ul> <ul><li>set to done </li></ul> <ul><li>delete </li></ul> <p> 12. Workflow Log Graphicworkflow log Workflow log Details section Chronological view of the process Details for each step Green line shows process progress Shows all recipients, possible and excluded agents 13. Workflow Outbox for Status Tracking Processed workflows Status of Steps Objects involved </p> <ul><li>Quick and easy overview of processes involved </li></ul> <ul><li>Status of tasks at a glance </li></ul> <ul><li>Improved ability to answer customer inquiries </li></ul> <p>Flows youstarted Work itemsyouve executed Work itemsyouveforwarded Current agent 14. Views- Inbox SAP GUI for Windows SAP GUI for HTML SAP GUI for Java MAPI client 15. Business Workplace: Summary </p> <ul><li>The end-user interface of a workflow is the Business Workplace </li></ul> <ul><li>Different configurations can be defined by the user </li></ul> <ul><li>Different User Interface Alternatives (SAPGui for HTML, SAPGui for Windows, SAPGui for Java, MAPI clients) </li></ul> <p> 16. SAP Workflow Course PwC Consulting TMrefers to the management consulting services businesses of the member firms of the worldwide PricewaterhouseCoopers organisation. 2001 PricewaterhouseCoopers. All rights reserved. </p>