zencash media walkthrough

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ZenCash puts design thinking to work to help small businesses get paid.

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Post on 05-Aug-2015

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ZenCash puts design

thinking to work to help

small businesses

get paid.

“Nearly 40% of firms surveyed by the National Federation of Independent Business said "receivables,"...are coming in at a slower pace....”

http://www.usatoday.com/money/smallbusiness/2011-07-12-small-business-late-payments_n.htm

“Nearly 45% of its members struggled to get paid last year, according to a national Freelancers Union survey. The average amount they were paid late: $10,000.”

http://www.usatoday.com/money/smallbusiness/2011-07-12-small-business-late-payments_n.htm

http://www.usatoday.com/money/smallbusiness/2011-07-12-small-business-late-payments_n.htm

Punchline: “The check isn’t in the mail.”

ZenCash helps freelancers do two things: show appreciation for the clients that pay on time and follow up with the clients

that don't.

A look inside...

Every detail matters. Our users’ brands are on the line,

so one of the first questions we get is about the quality of our

materials. So we started ‘answering’ by just sending

everyone a sample kit before they even had to ask.

It was really important to us to

zone in on the simplicity of the flow.

Nobody needs another app to

manage. So ZenCash had to feel more like

an add-on than a whole new thing.

Syncing means saving time. It is a simple but important part of the process. When you are

sync’ed, you are up-to-date.

Invoices flow through ZenCash like leaves down a river. You don’t have to

schedule actions at every stop along the way. But a well-planned timeline will keep customers in the loop and

feeling more valued.

Reviving the lost art of the thank you note is one thing we

are most proud of. Think of how rare it is to get a printed

note from a vendor!

And sometimes a phone call is needed. It can be an early-stage “did you

get the invoice” call, or a later stage, “you’re late, time to pay up” call. But

in call cases, calls are professional, spot

checked for quality, and recorded so you can go

back and listen if needed.

If actions during these first two stages are not successful, users can turn on third-party

collections and set the threshold for when “enough is enough”.

ZenCash even manages the legal process should legal action be needed.

In the end, our users get paid faster, their customers feel more

appreciated, and we sit behind the curtain and smile.